Read Global 8D report text version

This should be an easy recognisable title

Global 8D report

When noticed?

Title: Product/process Information Part number: DØ Symptom(s):

Customers description of the problem

Date Opened: Organisation information:

Last updated:

DØ Emergency response action(s): Verification/validation:

Proof it What needs to be done now to protect the customer?

% Effective:

Add up to 100%

Date Implemented:

When?

D1 Team (Name, Dept, Phone) Champion: Team Leader: Team members:

All information must be included.

D2 Problem Problem statement:

Think Object-defect

Problem description: A technical description of the problem with measurable data: IS ­ IS NOT What, where, when, how big % effective

Add up to 100%

D3 Interim Containment Action(s): An interim containment action that protects the customer whilst a permanent corrective action is developed. May be same as era Verification/validation:

Proof it

Date implemented:

When?

D4 Root Cause(s) and Escape Point(s): What was the cause of the problem and why was it not detected. Differences ­ changes ­ how can theory ­ testmatrix (+) (-)

% Contribution

Add up to 100%

Verification:

Proof it

D5 Chosen Permanent Corrective Action(s): The permanent fix for the problem. May involve a design or a process change, may be ERA or ICA. Verification:

Proof it

% Effective

Add up to 100%

D6 Implement Permanent Corrective Action(s): Properly plan the implementation. Once the PCA is implemented, does it solve the problem? Does it create new problems? Validation:

Proof it

Date Implemented:

When?

D7 Prevent Action(s): How do we prevent this problem and similar problems from happening again? D7 Systemic Prevent Action(s): Lessons learned. What part of the system failed so the root cause happened? How do we prevent this from happening again? D8 Team and Individual recognition: Celebrate with a drink/lunch Date Closed:

Not completed until 8D done

Date Implemented:

When?

Responsibility:

Who?

Reported by:

Who?

Information

Global 8D report

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