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Proctored Testing & Test Administration

System Configuration

The ITS web-based architecture relies on the operating system and internet browser components for system configuration. Other factors, such as, Processor speed, amount of RAM, Monitor display settings, and Internet Connection speed can alter the user experience, but will not affect the functionality of the ITS architecture or systems.

Secure Browser ­ Proctored Testing: Windows Mac

Program Workshop ­ Test Administration:

Program Workshop is primarily compatible with Windows operating systems using Internet Explorer 5.5 or higher. You will find varying degrees of compatibility with other browsers and Mac operating systems, depending on enabled features and Program Workshop version. Please contact your Program Manager if you need compatibility information specific to your program or if you are interested in upgrading.

Windows

Mac

Last Revised: 1/26/2009

Additional Information:

This section details configuration information which will not affect the ITS architecture or systems but should be considered while designing your test(s). Processor Speed and RAM: The system's processor speed and available memory have minimal impact on the actual appearance of the test, though, in terms of performance, items may take slightly longer to display with slower processors or machines with lower amounts of RAM. Monitor Resolution: Tests can be delivered at any resolution. However, most tests are designed for resolutions of 1024 X 768 or better. Monitor Color Depth: The color depth refers to the number of colors that can be displayed simultaneously. Statistically, 97% of the users on our web sites have 16-bit color or greater. 8-bit color support is supported on 100% of the machines, but may cause problems with graphics with complex shading. Internet Connection: Most tests will run fine on a dial-up modem. Performance is typically driven by the size of the graphics. For best results, candidates should use a broadband connection (DSL, Cable, or Fiber-optic). Browser Cookies: The privacy of students, their personal information, and the test materials are extremely important. All information is communicated using the standard HTTPS protocol. Session cookies are used to track the current test each student is taking. Session cookies are never stored on your machine, and are deleted from memory as soon as the student closes the testing browser. To enable cookies, you will need to access your internet browsing privacy options. For example, in Internet Explorer, click on the Tools menu, choose Internet Options and then select the Privacy tab. Open the list of web sites allowed to use cookies. Add both *.starttest.com and *.starttest2.com to the list of allowed sites. PopUp Blockers: Pop-up blockers will not affect test delivery or administration. However, the system check does create a popup window that runs a small test. This window may be blocked by a popup blocker, and cause an error in the system check. By configuring pop-up blockers to only allow pop-ups from the testing site, the security of the pop-up blocker software is not compromised. Simply add *.starttest.com and *.starttest2.com to your pop-up blocker's list of allowed sites before running the system check. This is not necessary for test delivery or proctoring, and will only affect your system check. For example, in Internet Explorer running on Windows XP, click on the Tools menu, choose Pop-up Blocker and then select Pop-up Blocker Settings. On the screen which opens, enter the site address *.starttest.com into the Address of Web site to allow box and click the Add button. Repeat the process to add the site address *.starttest2.com to the list of allowed sites. After adding both sites, click Close and the browser will now allow pop-ups from those sites.

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