Read Aetna Traditional Choice Health Insurance Plan text version

Total freedom!

Traditional Choice® Health Insurance Plan

Go to any doctor, anytime. The choice is all yours!

04.02.300.1 H C (8/08) 01.02.323.1-CA (8/10)

Get the

This health insurance plan is all about freedom. You get to go to any licensed doctor or hospital. No networks. No referrals. How your plan works:

STeP #1 STeP #2 STeP #3

Visit any doctor or hospital

Pay for your care

You are free to visit any licensed doctor or facility for covered services -- no referrals needed. No networks to worry about. You may need to get approval* from Aetna before you get certain kinds of care. This helps ensure your plan covers the care before you get it. To find out when you need this approval, read your Plan Design and Benefits summary.

When you visit your doctor, you pay the bill for the cost of care.

Submit a claim and get money back

Send us a completed claim form to get money back. The amount you get depends on the level of benefits your plan offers for covered services. Some benefits have exclusions and limitations. Check your Plan Design and Benefits summary for a general list.

*In Texas, this approval is known as "pre-service utilization review" and is not verification as defined by Texas law.

Health insurance plans are offered, underwritten and/or administered by Aetna Life Insurance Company (Aetna).

care you need, your way!

Finding a doctor is easy!

You do not have to worry about whether your doctor is in our network. You can see whomever you want. If you need help finding a doctor in your area, you can:

Call Member Services at the number on your ID card. Or call 1-888-87-AeTNA (1-888-872-3862) if you're not yet a member. Use our DocFind® online directory at www.aetna.com. When asked to select a plan, choose any plan listed. Yours is not listed because there are no networks.

The power to choose is in your hands.

Get your health information when you need it

Our services and online tools make it easy for you to get answers to your health care questions. Most importantly, these services are available all day, every day.

Aetna InteliHealth® website

On this interactive site, you can research health, dental and wellness information from sources you can trust -- including doctors from Harvard Medical School!

Aetna Navigator® member website

Visit your secure, members-only website to get the health information you need fast! You can:

Access the Healthwise® Knowledgebase for information on thousands of health topics in English and Spanish.

Visit Aetna Navigator today! Go to www.aetna.com and click on the member log-in bar.

Informed Health® Line

Available 24 hours a day, 7 days a week, the Informed Health Line gives Aetna members a quick, simple way to get answers to health-related questions from a team of registered nurses. While only your doctor can diagnose, prescribe or give medical advice, Informed Health nurses can offer information on more than 5,000 health topics. Contact your doctor first with questions or concerns about your health care needs.

Review your plan and benefits information. Download claim forms and other forms. Print a summary of your doctor visits, medical tests, prescriptions and other activities to share with your doctor. Look up costs for office visits, medical tests, surgeries and more. Research prescription drugs and compare the cost of brand-name versus generic drugs. Compare hospitals in your area for certain diagnoses and procedures to help you decide where to get care.

If you're already an Aetna member, follow the instructions and you'll be ready to log in. If you're not yet a member, take the site tour.

Plan for Your HealthSM website

This easy-to-use website is available to everyone. It helps you understand your health care needs through all of life's stages, from 20-something through retirement. Go to www.planforyourhealth.com for more information. Plan for Your Health is a public education program from Aetna and The Financial Planning Association.

Health info on the go

Join the plan that sets you free. enroll today!

If you can use the web on your mobile phone, you can now use Aetna tools there too. Use Aetna Navigator, send us a message, look up a claim and more!

If you require language assistance from an Aetna representative, please call the Member Services number located on your ID card, and you will be connected with the language line if needed; or you may dial direct at 1-888-982-3862 (140 languages are available. You must ask for an interpreter). TDD 1-800-628-3323 (hearing impaired only). Si requiere la asistencia de un representante de Aetna que hable su idioma, por favor llame al número de Servicios al Miembro que aparece en su tarjeta de identificación y se le comunicará con la línea de idiomas si es necesario; de lo contrario, puede llamar directamente al 1-888-982-3862 (140 idiomas disponibles. Debe pedir un intérprete). TDD-1-800-628-3323 (sólo para las personas con impedimentos auditivos). This material is for information only and is not an offer or invitation to contract. An application must be completed to obtain coverage. Health insurance plans contain exclusions and limitations. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by location and are subject to change. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to www.aetna.com. Policy forms issued in Oklahoma include: GR-23 and/or GR-29/GR-29N.

©2010 Aetna Inc. 04.02.300.1 H (8/10)

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Aetna Traditional Choice Health Insurance Plan

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