Read Microsoft Word - RSA Vacancies_Apr10.doc text version

JOB OPPORTUNITIES Air Mauritius SA (PTY) Ltd, a subsidiary of Air Mauritius Ltd an international airline established since 1967 and operating out of its base in Mauritius has a number of exciting and challenging positions for its offices in Gauteng, Cape Town and Durban. If you are innovative and committed to excel, are an outgoing and bright team player, come and explore the opportunity to work for our airline and reap the benefits of working in the travel arena. This high performer can look forward to be a member of a motivated team that is committed to deliver service by excellence and increase sales revenues and market share for Air Mauritius. These positions are opened to South African Residents only. SALES & MARKETING MANAGER Location: Gauteng (Reference: GAUMK01) Purpose Statement of the job Reporting to the Regional Manager Southern Africa & Latin America, the incumbent, who will be based in Johannesburg, will be responsible for managing the sales & marketing portfolio for South Africa including sales targets, marketing, market development, key account management, strategic client relationships and staff management. Key Performance Areas · Development and implementation of a sales and marketing plan for Southern Africa Region; · Management of customer portfolio; · Maximisation of revenue by delivering on set targets; · Market & competitive intelligence; · Cost Management; · People Management ­ Development, Evaluation; · Building effective internal and external stakeholder relations. Qualifications & Experience

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Holder of Matric Certificate; Diploma/Degree in Marketing/Sales or any related Management field; At least 5 years experience in an airline or travel industry at managerial level.

Candidate Profile

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Proven leadership, interpersonal and managerial skills with an acute business acumen; Proactive, results oriented and ability to develop any required business process reengineering; Key account management experience and good understanding of the South African market; Excellent Sales Negotiation and Sales skills; First hand experience with latest pricing and distribution technologies and concepts; Holder of a valid driving license.

SALES EXECUTIVE Locations: · KwazuluNatal (Reference: KZNMK01) · Western Cape (Reference: WCMK02) Purpose Statement of the job The successful candidate will build solid relationships with existing and new clients ensuring the effective implementation of the sales and marketing plan and achievement of revenue targets. Key Performance Areas · Manage client base; · Conduct business reviews and presentations; · Develop and maintain an account strategy; · Manage of financial targets; · Provide monthly reports and revenue forecasts; · Identify new business opportunities; · Develop and implement marketing and promotional plans; · Support airport team operationally. Qualifications & Experience · Holder of Matric Certificate; · Diploma in Marketing/Sales or Business Management from a recognized institution; · At least 2 years proven track record in sales/marketing field in a reputable airline or an acceptable hospitality/leisure environment. Note: Candidates having airport or operational experience may have an advantage. Candidate Profile · Energetic and self motivated with ability to work independently and under pressure; · Experience in direct or indirect sales and distribution to different market segments; · Outgoing personality with good business acumen; · Strong communication influencing and customer service skills; · Good interpersonal skills with ability to interact with people at all levels; · Proactive, positive, team player, creative, committed, action oriented and be able to work during long hours; · Ability to adapt to a fast moving environment; · IT Proficiency; · Holder of a valid driving license.

OFFICE COORDINATOR Location: Gauteng (Reference: GAUMK02) Purpose Statement of the Job The successful candidate will act primarily as Personal Assistant to the Regional Manager ­ Southern Africa and Latin America and perform as Office Coordinator to the Management Team of Air Mauritius, South Africa. Key Performance Areas · Manage agenda/calendar of the Regional Manager ­ Southern Africa & Latin America and co ordinate appointments and meetings; · Coordinate activities involving interaction between departments, third parties, etc; · Draft, type correspondence and reports, take dictation and notes of meetings as and when required; · Assist with marketing materials, event and promotion coordination; · Provide support to the Management Team; · Attend to all administrative matters pertaining to the office. Qualifications & Experience · Holder of Matric Certificate; · At least 3 years experience in a similar position in an office environment. Note: Candidates having tertiary education and having worked in the airline/hospitality industry may have an advantage. Candidate Profile · Have a positive and professional attitude and be an excellent team player; · Proactive, hardworking, innovative, reliable and focused; · Good organizational, communication and interpersonal skills; · IT Proficiency with excellent administration skills; · Holder of a valid Driving License

SENIOR RESERVATIONS CONSULTANT / RESERVATIONS CONSULTANT Location: Gauteng (Reference: GAUMK03) Purpose Statement of the Job The main responsibility of the Senior Reservations Consultant will be to ensure that all reservations and ticketing procedures are adhered to, to deal efficiently and effectively with all calls from travel agents and passengers and to exceed customer expectation. Key Performance Areas · Attend to all reservations and ticketing procedures; · Attend to all telephone queries of the travel trade and key customers; · Provide support to the Reservations Supervisor; · Dedicate special assistance to key accounts; · Maintain good relationship with internal and external stakeholders; · Attend to customer meetings; · Consolidate monthly reports; · Develop and maintain new business. (Sales Executive prerogative?) Qualifications & Experience · Holder of Matric Certificate; · Intermediate/Advanced IATA Fares and Ticketing courses or an equivalent qualification acceptable to the Company; · System knowledge ­ Amadeus; Galileo will also be an advantage; · At least 2 years experience in the airline or travel agency in a reservation/ticketing environment. Candidate Profile · Fluent in both written and spoken English/Afrikaans; · Good communications skills and ability to motivate a team; · Ability to take own initiatives and adapt innovative approach to problem solving; · Persuasive personality with a positive attitude and excellent interpersonal skills; · IT Proficiency; · Holder of a valid driving license.

CUSTOMER SERVICE AGENT Location: Gauteng (Reference: GAUMK04) Purpose Statement of the Job The successful candidate will join the Air Mauritius Airport Team at the Johannesburg International Airport, attending to all operational and airport duties associated with Air Mauritius flights in South Africa. Key Performance Areas · Attend to all Air Mauritius flight departures & arrivals; · Effect pre and post flight duties; · Supervise checkin, boarding of passengers, collection of documentation and liaising with Head Office/Town Office regarding delays and irregularities; · Provide quality service to customers and attend to their special needs; · Compile all necessary reports. Qualifications & Experience · Holder of a Matric Certificate; · At least 1 year experience at the airport in a similar position Candidate Profile · Ability to work in a proactive manner and use initiative to resolve discrepancies and unforeseen problems using set guidelines; · Excellent interpersonal and communication skills with fluency both in English and French; · Pleasant and outgoing personality with excellent grooming; · Flexible, adaptable and naturally service oriented; · Ability to work as part of a team and interact effectively with others; · Computer literate

ACCOUNTS OFFICER Location: Gauteng (Reference: GAUMK05) Purpose statement of the job The successful candidate will be accountable for overall responsibility of the Finance Department for South Africa and all other countries falling under the jurisdiction of South Africa. Key Performance Areas · Ensure that all accounting functions pertaining to the South African Stations and Countries falling under the jurisdiction of RSA is accurate and that Air Mauritius operates within the laws governing all countries at all times; · Prepare monthly accounts and reports ­ perform bank reconciliations, prepare weekly cash positions; · Prepare and processing of salaries for all staffs based in RSA and submit monthly schedule for salaries to Head Office; · Prepare PAYE, VAT, WC returns and ensure payment is done within deadline; · Data entry in ORACLE Financials ­ input of invoices, payments and receipts and generating reports. Experience and Qualifications · Holder of MATRIC certificate with Accounting as a subject; · BCom Accounting or equivalent qualifications; · At least 3 years in an accounting environment preferably in the airline industry; · Highly computer literate with exposure to an ERP platform with Oracle. Note: Experience with Oracle Financial will constitute an advantage Candidate profile · Proactive, hardworking, reliable and focused; · Willing to deliver output within deadlines; · Good organizational, communication (both written and spoken English) and interpersonal skills.

Application Procedure Candidates are invited to send their applications with a comprehensive Curriculum Vitae and a motivation letter to [email protected] , quoting the above reference at latest by 15 April 2010. All applications will be treated in strictest confidence. The Company reserves the right: · to convene only the most suitably qualified candidates for the selection exercise(s); · not to make any appointment following this advertisement. www.airmauritius.com

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