Read February 14, 2001 text version

FOR IMMEDIATE RELEASE October 13, 2011

ATK-11-133 Contact: Media Relations 202 906.3860

AMTRAK RIDERSHIP ROLLS UP BEST-EVER RECORDS

30.2 million passengers and $1.9 billion in ticket revenue for the fiscal year

WASHINGTON ­ Amtrak carried nearly 30.2 million passengers in Fiscal Year 2011 ending September 30, marking the highest ridership total since the National Railroad Passenger Corporation started operations in 1971 and the eighth ridership record during the last nine years. Ridership versus the prior year is up by more than five percent ­ and ticket revenue is up by more than eight percent -- despite significant weather related disruptions in the Northeast, Central and Western U.S. Today in St. Louis, Amtrak is recognizing a suburban St. Louis woman as the representative 30 millionth passenger. Rochelle Lathan rode the Texas Eagle from Alton, Ill., to Springfield on September 28, the day the 30 million passenger mark was reached. She is a mother of five, a student at Florissant Valley Community College and an Amtrak Guest Rewards member who travels frequently to Springfield and Chicago on the Lincoln Service and Texas Eagle trains. "Amtrak truly is America's Railroad®," said Amtrak Board of Directors Chairman Tom Carper at the St. Louis event. "We were created by Congress to fulfill a vital national transportation need and to connect the nation in ways no other mode of transportation can. We have always delivered for the American people and we will continue to do so." - more Amtrak FY 2011 Ridership Facts 26 of 44 Amtrak services set all-time records in FY 2011 Seven Amtrak routes carried more than one million passengers in FY 2011, up from five in FY 2010. FY 2011 was the best year ever for Northeast Regional service between Boston and Washington and the second-best year for Acela Express All three main Amtrak business lines saw ridership growth in FY 2011; Northeast Corridor and statesupported/short distance routes set new records and long-distance trains had best ridership in 16 years Since FY 2000, Amtrak ridership is up nearly 44 percent

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"Thirty million passengers is not just a statistic. That number is made up of real people who live real lives and use Amtrak for personal, business and recreational travel," said Emmett Fremaux, the head of the Amtrak Marketing and Product Development Department, who presented Ms. Lathan with an oversized Amtrak ticket and two 30-day rail passes. "I ride Amtrak monthly, going back and forth to Springfield and Chicago for business and pleasure," she said during the event at the St. Louis Gateway Transportation Center. "The ride is so relaxing and smooth. Sometimes I work and sometimes I just relax and look at the scenery." "We thank all our passengers for choosing Amtrak and our state partners for working with us to develop the kind of service that attracts ever increasing numbers of riders," said Amtrak President & CEO Joseph H. Boardman. "Amtrak is fulfilling its national mission and is part of the solution to meet America's growing transportation and energy needs." Amtrak friends on Facebook have been entered to win two round-trip Amtrak tickets to any of the more than 500 destinations in 46 states and three Canadian provinces that Amtrak serves. The "Sweeps for our Peeps" promotion continues through this Saturday, October 15. Carper, Boardman and Fremaux also thanked the railroad's nearly 20,000 employees for their work to set another record for ridership and revenue. With the exception of 2009 (12 months ending September 30, 2009), Amtrak has set records for every fiscal year since 2002. "This is an accomplishment of many hardworking and dedicated people doing what it takes to run a railroad," said Fremaux. "It is a long list and includes Amtrak employees such as locomotive engineers, conductors and other onboard train crew, station staff, mechanics, track

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workers, K-9 security teams, and numerous other behind-the-scenes employees who work at Amtrak and at our local, state and federal partners." St. Louis Mayor Francis Slay, representatives of the Missouri and Illinois state departments of transportation and St. Louis-based Citizens for Modern Transit also attended the event. Most of the Amtrak service to and from St. Louis' Gateway Station is operated by Amtrak under contracts with both state transportation departments. Both states have received federal grants for upgrades and other service improvements on the corridors to and from Kansas City and Chicago. Factors contributing to the continuing success of Amtrak include high gasoline prices, continued growth in business travel on the high-speed Acela Express trains with free Wi-Fi service ­ with more AmtrakConnectsm deployments coming soon on other services across the country -- the increased appeal and popularity of rail travel and effective marketing campaigns. These gains came despite service disruptions due to hurricanes, tropical storms and record snows in the busy Northeast Corridor, record flooding in the Central U.S. and heavy construction that temporarily reduced train frequencies on the Chicago-St. Louis route. The previous Amtrak record for ridership and ticket revenue was set last fiscal year (FY 2010). Detailed information is in the attachments. About Amtrak

Celebrating 40 years of dedicated service as America's Railroad®, Amtrak is the nation's intercity passenger rail provider and its only high-speed rail operator. A record 30.2 million passengers traveled on Amtrak in FY 2011 on more than 300 daily trains ­ at speeds up to 150 mph (241 kph) ­ that connect 46 states, the District of Columbia and three Canadian Provinces. Amtrak operates trains in partnership with 15 states and four commuter rail agencies. Enjoy the Journeysm at Amtrak.com or call 800-USA-RAIL for schedules, fares and more information. Join us on facebook.com/Amtrak and follow us at twitter.com/Amtrak.

# (tables and other data attached) #

Amtrak Fiscal Year 2011 Ridership and Revenue (10/01/10-9/30/11)

Ridership Northeast Corridor (Boston-Washington) Acela Express Northeast Regional Special Trains FY11 3,379,126 7,514,741 6,022 FY10 3,218,718 7,148,998 7,493 10,375,209 48,031 86,245 386,430 478,463 363,458 1,296,838 981,241 572,424 783,060 479,782 264,934 209,466 81,749 2,613,604 836,499 1,580,619 977,834 118,673 157,709 126,072 468,142 33,600 172,554 203,392 101,907 308,197 99,873 36,008 13,866,804 393,586 107,053 352,286 533,493 218,956 377,876 342,403 229,270 287,164 91,684 444,205 364,460 189,468 298,688 244,252 4,474,844 28,716,857 % change vs. FY10 +5.0 +5.1 -19.6 +5.1 +3.0 -9.8 +5.1 +8.6 +4.8 +3.5 +4.3 -4.0 +4.7 +4.9 +18.2 +6.9 +2.8 +6.6 +1.9 +8.1 +9.2 +5.5 +18.6 +28.5 +19.1 +10.9 +7.8 +2.0 +4.7 -0.3 +40.2 +10.1 +6.5 +7.8 +3.6 +6.0 -12.1 +3.5 -6.0 +3.7 +1.8 +4.3 +8.8 -4.0 +6.2 +3.8 +1.8 +6.4 +1.1 +5.1 FY11 $491,654,117 $490,857,865 $940,573 $983,452,555 $2,504,308 $3,961,115 $23,406,596 $7,149,257 $11,204,575 $29,366,992 $40,077,158 $12,262,325 $14,953,873 $18,769,770 $8,802,288 $5,580,227 $1,911,994 $55,317,127 $30,025,126 $25,720,252 $35,704,109 $6,301,649 $5,797,878 $9,826,802 $29,682,574 $836,057 $4,763,442 $8,856,539 $3,197,106 $17,720,525 $2,498,540 $7,993,876 $2,772,993 $426,965,070 $32,963,894 $7,097,809 $39,041,195 $53,773,711 $20,312,544 $44,751,539 $44,184,060 $17,743,443 $24,475,309 $11,138,286 $39,997,952 $30,701,576 $16,438,480 $30,023,636 $68,618,768 Ticket Revenue FY10 $440,119,294 $458,105,798 $908,307 $899,133,399 $2,398,998 $4,778,747 $21,797,094 $6,711,893 $10,277,140 $27,731,221 $37,807,261 $13,324,632 $14,092,803 $16,909,193 $7,674,434 $5,045,876 $1,806,780 $49,523,433 $27,564,069 $22,872,085 $31,341,146 $6,058,894 $4,741,560 $7,570,943 $25,525,588 $796,094 $4,073,303 $8,453,934 $2,912,070 $17,332,708 $1,556,873 $6,947,135 $2,391,643 $390,017,549 $29,805,402 $6,375,560 $35,271,821 $58,497,143 $18,578,926 $43,754,763 $41,604,705 $17,248,582 $22,728,016 $9,962,415 $37,404,114 $27,529,698 $15,365,992 $28,700,727 $61,012,324 % change vs. FY10 +11.7 +7.1 +3.6 +9.4 +4.4 -17.1 +7.4 +6.5 +9.0 +5.9 +6.0 -8.0 +6.1 +11.0 +14.7 +10.6 +5.8 +11.7 +8.9 +12.5 +13.9 +4.0 +22.3 +29.8 +16.3 +5.0 +16.9 +4.8 +9.8 +2.2 +60.5 +15.1 +15.9 +9.5 +10.6 +11.3 +10.7 -8.1 +9.3 +2.3 +6.2 +2.9 +7.7 +11.8 +6.9 +11.5 +7.0 +4.6 +12.5 +6.0 +8.5

Subtotal 10,899,889 State Supported and Other Short Distance Corridors Ethan Allen Vermonter Albany-Niagara Falls-Toronto service Downeaster service Shuttles (New Haven-Springfield) Keystone Service Empire Service (New York City-Albany) Lincoln Service (Chicago-St. Louis) Hiawatha Service Wolverine service Illini & Saluki (Chicago-Carbondale) Illinois Zephyr & Carl Sandburg (Chicago-Quincy) Heartland Flyer Pacific Surfliner service Amtrak Cascades service Capitol Corridor service San Joaquin service Adirondack Blue Water Washington-Lynchburg service Washington-Newport News service Hoosier State Missouri River Runner (Kansas City-St. Louis) Pennsylvanian Pere Marquette Carolinian Piedmont service Buses Special Trains Subtotal National (Long Distance) Network Silver Star Cardinal Silver Meteor Empire Builder Capitol Limited California Zephyr Southwest Chief City of New Orleans Texas Eagle Sunset Limited Coast Starlight Lake Shore Limited Palmetto Crescent Auto Train Subtotal Amtrak Total 49,448 77,783 406,286 519,668 380,896 1,342,507 1,023,698 549,465 819,493 503,290 313,027 223,936 84,039 2,786,972 852,269 1,708,618 1,067,441 125,239 187,065 162,051 557,528 37,249 186,077 207,422 106,662 307,213 140,016 39,653 14,765,011 424,394 110,923 373,576 469,167 226,597 355,324 354,912 233,318 299,508 99,714 426,584 387,043 196,743 304,086 259,944 4,521,833 30,186,733

$481,262,202 $453,840,185 $1,891,679,827 $1,742,991,134

Note: Ridership to some locations south and west of Chicago is shared by state-supported and national network trains, as shown above. Combined ridership for all Amtrak trains on these corridors is as follows: for FY11: Chicago-St. Louis, 609,730 (-5%); Chicago-Carbondale, 355,811 (up 17%) and Chicago-Quincy, 254,492 (+6%).

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