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The Register of Workplace Consultants

Edition: June 2010

Prepared by

The Workplace Consulting Organisation

www.workplaceconsulting.org

The Register of Workplace Consultants

Workplace Consulting Organisation

WCO mission

The Workplace Consulting Organisation (WCO) is a professional body of workplace consultants aimed at: "raising the profile of workplace consulting and improving the understanding of the value of workplace consulting within the property and design industry, client organisations, and the research community". In addition, the WCO provides a: · · · · network for knowledge sharing between peers; hub for the training and recruitment of prospective workplace consultants; register of workplace consultants recognised as meeting the WCO membership criteria; body for lobbying and influencing debate within the wider industry.

Membership is awarded based on individual merit and consists of a group of likeminded professionals whose core service offering is workplace consulting. The WCO aspires to become a fully accredited professional body that offers quality assurance of the workplace consulting services offered by its members.

Definition of workplace consulting

The WCO define Workplace Consulting as involving: · using a range of techniques, including engagement with the business and end user, to gather data that will determine an organisation's requirements for their current or future working environments; collating and analysing the evidence gathered to inform the development of a more efficient and effective working environment which supports the organisational objectives; recommending a change in the working environment which may be a strategic or tactical solution that affects a single building or property portfolio; offering solutions that include implementing flexible (new ways of) working, consolidation and property rationalisation, relocation, and more efficient use of space.

·

· ·

A range of services are offered by workplace consultants including: · workplace strategy, space planning, design briefing, space requirements and space budgets, space and property portfolio analysis and benchmarking, post occupancy evaluation (POE), benefits realisation and cost-benefit analysis, change management, and related research.

Workplace consultants come from a range of disciplines including: design, architecture, surveying, psychology, HR, facilities management or business management.

Membership criteria

The WCO recognises that workplace consultants are born out of a range of disciplines rather than, for example, being associated with a specific degree. Membership is awarded based on nominations from Full or Honorary Members

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supported by a second. Members will be responsible for the credentials and conduct of those they nominate, and all members will be required to agree to the WCO's Code of Professional Conduct. There are four levels of membership: · Full Membership is awarded to those with, typically, a degree level qualification, at least 5 years practical experience of workplace consulting, and whose main role and services are inline with the WCO's definition of workplace consulting; Honorary Membership is bestowed upon those who are considered, by the WCO Council, to have made a significant contribution to the field of Workplace Consulting; Academic Membership applies to full time lecturers and researchers specialising in workplace consulting and associated fields of interest; Graduate Membership is awarded to graduates wishing to pursue a career in workplace consulting.

·

· ·

The WCO is managed by a Council of Officers. Officers for 2009/2010 are: Nigel Oseland, DEGW Tim Allen, Turner & Townsend Kim Burt, OCCo Nicola Gillen, DEGW Rob Harris, Ramidus Consulting Sonny Hasan, CBRE Neil Usher, Rio Tinto Rob Wright, Johnson Controls

The register

This Register of Workplace Consultants represents those consultants who have been nominated to join the WCO and have met the membership criteria.

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Registered members

Member 001 002 003 004 005 006 007 008 009 010 011 012 013 014 015 016 017 018 019 020 021 022 023 024 025 026 027 028 029 030 031 032 033 034 035 036 037 038 039 040 041 042 043 044 045 046 047

First Name Nigel Rob Kim Nicola Rob Tim Ken Sonny Kevin Andrew John Hilary Hugh Bridget Steve Bill Jennifer Paul Katrina Kevin Melanie Christine Paul Adrian Ellen Barry Carl Neil Arnold Andrew Michelle Simon Paul Alexi Frank Jeremy Geraldine William Lewis Loree Germain Sarah Caroline Colin Phil Ben Paula

Second Name Oseland Wright Burt Gillen Harris Allen Raisbeck Hasan Sauer Mawson Holm Jeffery Mulcahey Hardy Horne Rutkowski Thomas Wheeler Kostic Samen Reader Woolcott Barber Carder Leaman Bruce Keable Haynes Blanchard Usher Levin Carter Pattison Austin Pegler Marmot Duffy Myerson Bear Fawcett Beck Goffigon Verbeemen Boddy Postins Stuart Hutchinson Munn Skidmore

Organisation AMA Alexi Marmot Associates Diverse Notion OCCo DEGW Ramidus Consulting Turner & Townsend Johnson Controls CBRE Microsoft AWA DEGW DEGW Cyril Sweett OGC Communities and Local Government IA Interior Architects Ryders LST KKS Strategy Westwoodnine Pringle Brandon Gensler Research Workplace TV Building Use Studies Jacobs Consulting Sheffield Hallam University SHCA Rio Tinto NBBJ FM Connect Unilever Loughborough University HM Treasury AMA Alexi Marmot Associates DEGW RCA MCM Architecture Cambridge University Johnson Controls Performance Works WICE Consulting Boddy Associates KKS EC Harris BDGworkfutures CBRE Johnson Controls

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048 049 050 051 052 053 054 055 056 057 058 059 060 061 062 063 064 065 066 067 068 069 070 071 072 073 074 075 076 077 078 079 080 081 082 083 084 085 086 087 088 089 090 091 092 093 094 095 096 097 098 099

John Chris Karla Emma Jane Antony Conrad Jenny Dharshni Allyn Felicity Mick Joe Aki Philip Paul Susanne Yetta James Nik Rianne Nick Annie Adryan Joel Philip Despina Joanna Sharon Andrew Andrew Donna Brian Jacqui Francesca Andrew Kevin Bethany Barbara Virginia Nigel Jan-Peter Neil Andrew Simon Meredith Zionna Farol Ray Tanya Meirion Isabelle Andrew

Knowles Webber Damba Wharton Clay Byrne Wildsmith MacDonnell Singh Dorey Swaffer Bedford Ouye Ross Allsopp Lorencin Reardon-Smith Doughty Robotham Appel Meulenbroek Cook Leeson Bell Ratekin Tidd Katsikakis Eley Turner Marshall Blackwell Becco Schroeder Robbins Martin Jack Talbot Kmet Davis Swanson Greenberg Gibson Bunclark Kastelein Rebeugeot Laing Appleby Thatcher Strelitz Goldblatt Carneiro Irvine Anderson Beaumont Jenkins

HOK BT Cyril Sweett HOK Pringle Brandon Ideation Group SHCA BCO TP Bennett M Moser Associates AMA Alexi Marmot Associates Pringle Brandon Research for Design Cordless Group The Agile Organisation CBRE Gensler London RBS Morgan Stanley TU Eindhoven Haywards Limited Good Thinking Adryan Bell Ratekin Consulting DEGW DEGW AMA Alexi Marmot Associates SHCA Johnson Controls SHCA Purpose Driven Facilities UCB Faulkner Browns DEGW HLW Deloitte Nokia Movedate University of Reading Barclays YNNO/Nyenrode University Barclays Capital DEGW Woods Baghot Carroll Thatcher Planning Group ZZA TP Bennett RBS Carroll Thatcher Planning Group Dien Workplace Futures Limited BT

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100 101 102 103 104 105 106 107 108 109 110 111 112 113

Laurence David Steven Adrian Gillian Jane Paul Danton Paul Matthew Craig Sally Nancy Tim

Poole Sterry Crabbe McNeece Stewart Stead Bartlett Phillips Savage Symes Knight Augustin Cohen Springer

AMA Alexi Marmot Associates David Sterry Associates CMI Workplace Ltd McNeece Consulting Haa DEGW SBS Business Solutions Aedas Architects London Borough of Islington Concerto Consulting Exeter University Research Design Connections Cushman & Wakefield HERO Inc

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Allen

Tim

BA Advanced Dip Business Management MICM

Full 006

Associate Director, Turner & Townsend

[email protected]

Tim is a senior workplace consultant and change manager professional with over fifteen years of experience working with clients in both the public and private sector. He spent nine years working at Boots managing workplace projects, and then seven years with DEGW in workplace strategy. He now heads workplace strategy and change at Turner & Townsend. He is highly experienced in providing structured programmes of internal communication and support activities to businesses undertaking organisational changes in order to minimise operational disruption. A particular area of interest is helping organisations define, develop and deliver the benefits of the strategy and change. Tim is identified on the OGC External Resources Framework as someone able to provide detailed knowledge and current best practice on Property Asset Management as part of the High Performing Property initiative.

Regions: Western Europe, North America, Asia Pacific (Oceania) Sectors: Professional services, Defence & services, Local government, Central government,

Education - FE estate

Allsopp

Paul

BSc (Hons)

Full 062

[email protected]

Managing Director, The Agile Organisation

Specific interest and experience in corporate real estate strategy, workstyle, flexible and agile working and developing effective productive innovative workplaces for people. Senior professional with wide ranging property knowledge and successful track record gained in corporate property departments. Skilled in developing office and operational estate strategy plans, business cases and successfully directing and championing implementation of project plans for change management, office and depot developments and rationalisation. Current activity: developing agile property strategies and plans enabling business change objectives around occupation & portfolio analysis, workstyle, flexible working and effective working environments. Working with UK public and private sector clients. History: Headed BT plc Agile and Flexible Working Strategy & Programme across the UK. Developed and managed implementation of BT Office, Call Centre and Training property strategies and plans in UK Provinces including Workstyle 2000 Programme.

Regions: UK Sectors: Utilities/services, Property & real estate, IT & telecoms, Call centres, Healthcare, Local

government, Other

Anderson

Meirion

BSc AMICE MBA DIC

Full 097

[email protected]

Managing Director, Dien

Meirion has worked in the property industry for over 25 years as a civil engineer and for the last 15 years as a workplace consultant. He gained an MBA from Imperial in 1996 following which he led change management programmes within major organisations' workplaces whilst working for a pioneering management consultancy. These included Dresdner Kleinwort Benson, British Telecom and Canary Wharf Group. He has a passion for delivering solutions that align with the client organisation's aspirations and operational needs, and which deliver benefits the end user. He started Dien in 2001 to develop a delivery capability for workplace solutions and build on his knowledge and

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experience. The organisation seeks to provide a service which ensures that a project brief and delivery mechanism are fully integrated to bring certainty to change management programmes. He has led many change projects including a number for IBM introducing the e-place strategy to IBM's campuses by driving the change management and relocation programme. Meirion continues to inspire organisations to consider the opportunities to develop their workplace during relocation and restack programmes, helping improve utilisation rates and the flexible environment. He was instrumental to the change management for Imperial College's business school and the strategy for Hertfordshire's NHS merger of 9 PCTs into one unit. One of Meirion's interests is the potential for introducing new ways of working that the next generation of managers will demand from their working environment and how their needs can be incorporated when many other staff will still be most at ease with more traditional workplace settings. He is currently working with a number of clients various projects to improve their workplace related to the introduction of new ways of working to examine how business needs and physical change programmes can be aligned. Meirion is currently working on a major assignment for a global insurance company in the City. The project involves a workplace transformation programme in which Meirion is instrumental in developing the change management programme and will direct the resulting programme.

Regions: Latin America & Caribbean, Middle East & North Africa, UK Sectors: Manufacturing, Property & real estate, Media & marketing, IT & telecomms, Call centres,

Financial & insurance, Legal practices, Professional services, Healthcare, Education - HE

Appel-Meulenbroek Rianne

MSc

Acad 067

[email protected]

Assistant Professor, Eindhoven University of Technology

Rianne focuses on Corporate Real Estate (CRE) management and the way building design can support an organisation, through productivity of employees, innovation, knowledge sharing etc. Her PhD research specifically addresses the impact of research buildings on knowledge companies. The goal is to design a tool for the CRE Management of research driven organisations, that qualifies research buildings in the extent to which they stimulate knowledge sharing between researchers. It will also supply possible improvements in the (functional) design that can be implemented by management. To do this type of research, she uses innovative methods of measuring design among which spatial network analysis techniques. At TU/e, she teaches the courses Real Estate Management and Real Estate Literature, and supervises the 3rd year projects and MSc students. Current and recent MSc thesis topics which she supervises relate (besides the ones related to her PhD) to: the Health sector, municipal real estate and municipal strategic supply management, performance of office buildings, and industrial heritage (temporary use, conserving, disposition, etc).

Regions: Western Europe Sectors: Manufacturing, Financial & insurance, Professional services, Research & laboratories,

Healthcare, Not for profit/charities, Local government, Central government, Education - schools

Appleby

Simon

BA(Hons) Dip Arch RIBA

Full 091

[email protected]

Senior Workplace Consultant, Woods Bagot

UK registered Architect, Designer, Project and Design Manager with over twenty years experience in practice. Simon's extensive experience both as a practitioner and client has given him a firm background in navigating and mediating complex organisations and consultant teams, providing sound commercial solutions to complex problems.

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Simon's interest in providing flexible long term business solutions which support innovation and enable growth has led him to work on diverse real estate portfolios evolving and implementing strategic masterplanning and workplace strategies for dynamic banking, telecommunications and retail organisations. He has worked in the UK, Europe and the Middle East in the commercial, corporate, mixed-use, hospitality, health, transportation and residential sectors.

Regions: Western Europe, Middle East & North Africa, UK Sectors: Manufacturing, Transport & storage, Property & real estate, Hotels & restaurants, IT &

telecoms, Research & laboratories, Healthcare, Libraries & museums

Sally

Augustin

EDRA, APA, IAAP, Design & Emotion Society

Full 111

Principal, Research Design Connections

[email protected]

Sally Augustin, PhD, is a practicing environmental psychologist and an internationally recognized expert on person-centered design. She has consulted with major multi-national organizations to integrate important psychological considerations into the design of places and objects. As the editor of Research Design Connections, she has written widely on science-based design for a broad audience of design professionals. Her Research Design Connections blog is read by thousands of individuals each month. Dr. Augustin also holds leadership positions in professional organizations such as the International Association of Applied Psychology, the American Psychological Association, and the Environmental Design Research Association. In addition to speaking on personcentered design at major professional conferences in Europe, Asia, and North America, she has been interviewed on National Public Radio and VoiceAmerica radio programs. Sally is a graduate of Wellesley College (BA), Northwestern University (MBA), and Claremont Graduate University (PhD). Her book, Place Advantage: Applied Psychology for Interior Architecture, was published by Wiley in 2009.

Regions: Western Europe, North America, Asia Pacific (Oceania), UK Sectors: Pharmaceutical, Utilities/services, Transport & storage, Property & real estate, Hotels &

restaurants, Retail and FMCG, Sport & leisure, Media & marketing, IT & telecomms, Call centres, Financial & insurance, Legal practices, Professional services, Research & laboratories, Healthcare, Not for profit/charities, Local government, Central government, Education - schools, Education - FE, Education - HE, Libraries & museums

Austin

Simon

BSc PhD CEng MICE

Acad 032

[email protected]

Professor of Structural Engineering, Loughborough University

Simon Austin is Professor of Structural Engineering in the Department of Civil and Building Engineering at Loughborough University. He is also founder director of Adept Management, a management consultancy to leading construction companies (www.adeptmanagement.com). Prior to this he worked for Scott Wilson Kirkpatrick & Partners and Tarmac Construction. He has undertaken industry-focused research for over 25 years into design process re-engineering, integrated working, value management, structural materials and their design. His introduction to workplace research and consultancy came through his (voluntary!) role as project champion for the award-winning Centre for Collaborative Construction Research (CCCR) ­ a new home for his Department at Loughborough. This role was from inception involving developing the business case, writing the detailed brief, team selection on through design, construction and continuing responsibility post occupation. In parallel he ran an EPSRC study (see www.theresearchenvironment.com) and is currently leading a HEFCE funded LGMF project on academic workspace (see www.academicworkspace.com) called Innovative, Effective, Enjoyable: Creating the evidence base to deliver productive academic workplaces. He is also on the Steering Group of a sister HEFCE project on Learning Landscapes. Invited speaker at various national conferences, he continues to

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disseminate his experiences including facilitating the brief for the University of Cyprus new Engineering Faculty.

Regions: Western Europe Sectors: Research & laboratories, Education - HE

Barber

Christine

BSc

Full 022

[email protected]

Director of Research, Gensler

Christine Barber has over twenty years of business-to-business research and consulting experience, providing insights and expertise to a broad range of leading companies around the world. Her work is focused on social, cultural, technological and demographic trends, interpreting their implications for business, innovation and the design of physical space. Christine is a published writer on research and trends and has lectured at corporations, universities and business associations in North America, Europe and Asia. Her work has been cited in Fortune, Forbes, Business Week and The Wall Street Journal.

Regions: Western Europe, North America, Asia Pacific (Oceania) Sectors: Manufacturing, Petrochemical, Pharmaceutical, Utilities/services, Media & marketing, IT &

telecoms, Call centres, Financial & insurance, Legal practices, Professional services, Defence & services, Central government

Bartlett

Paul

MA (Cantab)

Full 106

[email protected]

Partner, SBS Business Solutions

Chair and originator of client focussed Office Productivity Network (see www.officeproductivity.co.uk) generating income of £60K pa. Operated for ten years. Undertook in 2006 case history based research on current property decision making strategies. Organised series of 25 best practice workshops at high productivity exemplar office throughout the UK including, HM Treasury, Land Rover, BA Cargo, Unilever, GSK and AstraZeneca. Created OPN Index system for evaluating office productive potential and surveyed 40 buildings to create database. Led £150K, DETR funded project to investigate routes to improved office productivity; sponsored by industrial consortium.

Regions: Western Europe Sectors: Petrochemical, Pharmaceutical, Utilities/services, Media & marketing, Financial &

insurance

Bear

Geraldine

MBA BA (Hons) FRSA

Full 037

[email protected]

Head of Workplace Consulting, MCM Architecture

Profile to follow.

Regions: Western Europe Sectors: Utilities/services, Transport & storage, Property & real estate, Retail and FMCG, Media &

marketing, IT & telecoms, Call centres, Financial & insurance, Legal practices, Professional services

Beaumont

Isabelle

AA Dipl RIBA MBA

Full 098

[email protected]

Director, Workplace Futures Limited

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Isabelle helps businesses transform. This might be by supporting major organisational change, optimising specific operational performance, creating behavioural change or helping an individual's personal development and achievement. Companies use her · To deliver results · Manage transformational change · Turn strategy into action · Structure what needs to be done Individuals use her · As a sounding board · To creatively explore and push the boundaries of their thinking · As a safe place to test and grow · To bring different and useful insights to a situation

Regions: UK Sectors: Utilities/services, Property & real estate, Media & marketing, Professional services,

Research & laboratories, Not for profit/charities, Defence & services, Local government, Central government, Education - FE, Education - HE, Libraries & museums, Other

Becco Schroeder Donna

Advisor of Strategic Solutions, Purpose Driven Facilities

Full 078

[email protected]

Experienced in CRE, Workplace Strategy, Occupancy Planning, Scenario Development, Change Management, Design Research and Communications and Brand integration efforts in a full range of commercial environments, nationally and globally. Customer focused, cost disciplined and familiarity dealing with difficult operational situations to improve the quality of work, spaces and services provided, and leading the integration of business goals/objectives while implementing Real Estate strategy. Excellent interpersonal skills and experienced in leading multi-disciplined and multi-cultural teams to achieve corporate objectives. A thorough understanding of the architectural and engineering industry, including the Federal, State, and local laws. Strong proven experience and success in developing effective global real estate, and workplace strategies for major Corporations and other industry related efforts with complex world-wide property portfolios, bringing research, targeted metrics, trends and best practice comparisons, innovative thinking and account management, to create efficient and effective facilities in various industries while integrating HR and IT/AV requirements. She also brings a global perspective in working on an array of international projects for corporate Fortune 1000 end user clients and has worked in Germany, Paris, UK, Milan, Madrid, Australia and the US.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Middle East & North

Africa, UK

Sectors: Manufacturing, Petrochemical, Pharmaceutical, Utilities/services, Property & real estate,

Hotels & restaurants, Retail and FMCG, Sport & leisure, Media & marketing, IT & telecoms, Call centres, Financial & insurance, Legal practices, Professional services, Research & laboratories, Healthcare, Not for profit/charities, Defence & services, Education - HE

Beck

Lewis

BA (Hons)

Full 039

[email protected]

Workplace Lead, Johnson Controls

I have 9 years experience in the property, workplace and consultancy arenas. I have extensive experience of property strategy development and helping global organisations to deliver and sustain productive and efficient working environments.

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My key areas of experience and expertise are: property strategy development, investment analysis, merger and acquisition integration, organisational profiling, workstyle analysis, change management, workplace performance measurement.

Regions: UK Sectors: IT & telecoms

Bedford

Mick

BSc MA Dip Arch FCSD

Full 059

[email protected]

Director, Pringle Brandon Consulting

Mick's academic background is Architecture at UCL (Banister Fletcher Medal and Prize) and postgraduate research in the Space Syntax programme. Mick's professional history includes architectural practices, teaching and research; he was a director of DEGW (15 years), and founding director and shareholder of Pringle Brandon Consulting Mick's core discipline is space planning in the wider sense - modelling patterns of occupation/developing real estate and occupancy solutions, morphology of built form. He specialises in appraisal and measurement of buildings, modelling of space use and occupancy. Mick works with end users in a range of sectors developing briefs, identifying accommodation options and formulating proposals for space use; with developers testing, improving and marketing designs; with leading architects looking to extend their offer to clients. He is an expert witness for both occupiers and landlords (principally in major rent reviews) and he recently completed a study of occupational densities for the BCO. Mick is a regular contributor to the MSc in Facility Management at UCL.

Regions: Western Europe, Middle East & North Africa Sectors: Utilities/services, Property & real estate, IT & telecoms, Financial & insurance, Legal

practices, Professional services, Local government, Central government, Education - HE

Bell

Adryan

CIPD, BIFM

Full 070

[email protected]

Workplace strategy and change consultant, Freelance

I am a recognised speaker, author and consultant on workplace strategy and (associated) organisational change management - with over 20 years experience in this field, in both the private and public sector and also internationally. My focus is on the human aspect of office design and related change management. I currently am Head of Work Innovation in the Northern Ireland Civil Service - a senior temporary part-time post; which I balance with freelance client work. I was formerly (for 10 years) Director of Workplace Strategy and Change at DEGW. Prior to this I held a number of senior Civil Service roles, as well as a role as Head of Internal Communication and Organisation Change at Scottish Enterprise. My first book "Transforming your workplace" was published in 2000 and since then I have co-authored a number of books including the DEGW/OGC collaborations "Working without walls" and "Working beyond walls". I have a new book "Re-imagining the office" being published later this year.

Regions: Western Europe, North America Sectors: Petrochemical, Pharmaceutical, Utilities/services, Property & real estate, Media &

marketing, IT & telecoms, Call centres, Financial & insurance, Legal practices, Professional services, Research & laboratories, Not for profit/charities, Local government, Central government estate

Blackwell

Andrew

BA (Hons)

Full 077

[email protected]

Senior Workplace Consultant, SHCA

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Andrew joined SHCA in January 2007 as a senior workplace consultant and has 20 years of workplace design experience. In his early career he worked for 7 years as an interior designer at TTSP designing corporate office fit-outs before moving to a workplace consulting role at the Chadwick Group. He then spent 10 years as a workplace strategy consultant at DEGW, focusing on the changing nature of work and its impact on the built environment. With organisational briefing and workplace strategy as his core areas of expertise Andrew has worked extensively with both Private and Public sector clients, helping them develop and implement workplace accommodation strategies that best support their changing business needs. His experience of both the physical aspects of office buildings and the often complex and fluid requirements of end user occupiers means that Andrew is well qualified in the development of business-focussed workplace strategies at the earliest stage in projects and he is adept at collaborating with design teams to deliver creative workplace design solutions.

Regions: Western Europe, Eastern Europe & Central Asia, UK Sectors: Petrochemical, Pharmaceutical, Property & real estate, Media & marketing, Financial &

insurance, Legal practices, Professional services, Not for profit/charities, Local government, Central government

Blanchard

Carl

BA (Hons)

Full 027

[email protected]

Senior Workplace Consultant, SHCA

Profile not available.

Regions: Western Europe, Eastern Europe & Central Asia, Middle East & North Africa Sectors: Petrochemical, Pharmaceutical, Utilities/services, Transport & storage, Media & marketing,

IT & telecomms, Call centres, Financial & insurance, Professional services, Research & laboratories, Healthcare, Local government, Education ­ FE and HE, Libraries & museums

Boddy

Sarah

Full 042

[email protected]

Director, Boddy Associates Ltd

I have been working in the workplace arena for the past 10 years, developing New Ways of Working and new Change Management Techniques. The last five years I have concentrated my efforts on Local and Central Government Departments as well as working with a number of Banks in the city on portfolio realignment and cost reduction initiatives.

Regions: Western Europe, North America Sectors: Financial & insurance, Local government, Central government estate

Bruce Keable Ellen

Principal Workplace Strategies, Jacobs Advance Planning Group

Full 025

[email protected]

Ellen Keable is a Principal and Specialist for Workplace Strategies with the Advance Planning Group of Jacobs Global Buildings and a former Vice President of BOSTI Associates. Ms Keable integrates social research and business analysis with workplace planning, design, and facilities management for cost-effective, productive, and satisfying work

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environments. Ms Keable's expertise is recognized in her frequent presentations and publications targeted towards facilities management, corporate real estate, and government agencies. Elected to the Board of Directors for the Environmental Design Research Association (EDRA) 2002-2005, she also served as its Chair. Ms Keable contributes regularly to International Facilities Management Association's (IFMA) research and trends forecasting and has served on expert panels for Future Outlook and the recent Distributed Work Research Report #31.

Regions: North America, UK Sectors: Manufacturing, Property & real estate, IT & telecomms, Financial & insurance, Legal

practices, Professional services, Research & laboratories, Not for profit/charities, Defence & services, Local government, Central government

Bunclark

Nigel

BEng (Hons) MBA

Full 087

[email protected]

Workplace Solutions Director, Barclays Bank

Nigel is the Workplace Solutions Director in the Global Retail & Commercial Bank (GRCB) Corporate Real Estate Services team at Barclays Bank plc. He is responsible for managing the occupancy of the UK corporate office estate (6.3 million sq ft spread over 350 buildings). His latest workplace project is a finalist in the 2009 BIFM Awards for Excellence in FM under the category of Impact on Organisation and Workplace. It has increased the efficiency of how the space is used, its effectiveness for the business units it supports and the levels of employee engagement created. Nigel's direct interest in workplace issues began in 2004 when he was appointed Head of Property and Business Services at AXA Insurance. Prior to this he was a business programme manager and consultant within AXA Insurance applying skills he developed whilst in the Strategy and Transformation team at Gemini Consulting. His career started as a prize winning apprentice and engineering graduate working on military jet engines at Rolls-Royce. Nigel is a Cranfield MBA.

Regions: UK Sectors: Property & real estate, Financial & insurance

Burt

Kim

FCSD

Full 003

[email protected]

Director, Original Creative Co-op BV

During an international career spanning 23 years in Workplace Design and Strategy, I have covered all aspects of client work from strategic planning and design to project management and implementation of interior design projects. During the past 8 years I have specialised in Consulting work for international corporations covering such areas as Workplace Strategy/Design, Building Design Consultation, Time Utilisation Studies, Scenario Planning, Profiling and Change Management. In 2008 I launched a research program QuantumLeap4Work, with Rob Wright, into the Future of Work, followed by a Social Network on Wiki working.

Regions: Western Europe, Eastern Europe & Central Asia, North America Sectors: Manufacturing, Petrochemical, Utilities/services, Property & real estate, Media &

marketing, IT & telecomms, Financial & insurance, Legal practices, Professional services, Research & laboratories

Byrne

Antony

MA Ind Des (Eng)

Full 053

[email protected]

Senior Workplace Strategist, Ideation Group

For the past 20 years Antony has been strategically involved with multinational clients who recognise that the physical workplace and the well-being of their workers are key

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components of a successful business organisation. Bringing a strong design background to the field of workspace design and with a passionate respect and yearning for research data to inform the design process, an appreciation that the right balance of science and design inevitably leads to workspaces that work. Following a Masters in Industrial Design, this lead to several positions with Herman Miller and its dealer community both in the UK and Australia. Immersed in Advanced Applications and Design Management roles and working with multinational clients and major architects with the highest standards, a broad range of skills has emerged. In his final two years with HM, Antony was design lead on the `Village Green' HQ project working alongside Gensler's Architecture and Interiors teams. For the past two years Antony has lead the European Ideation Group team working on several Workplace Strategy projects involving major research into the alignment of workplace strategy with organisational objectives. Through use of refined quantitative, qualitative analysis and observation techniques Antony currently prepares comprehensive material invaluable to the design phase on major projects.

Regions: Western Europe, Eastern Europe & Central Asia, Asia Pacific (Oceania) Sectors: Manufacturing, Petrochemical, Pharmaceutical, Utilities/services, Property & real estate,

Sport & leisure, Media & marketing, Professional services

Carder

Paul

BSc(Hons) MRICS MBIFM

Full 023

[email protected]

Company Director, Workplace TV Ltd

Facilities management strategist (ex financial sector occupier/end-user). Workplace strategy, performance and benchmarking specialist. Workshop and learning facilitator. Workplace & CRE network group builder and facilitator. Recent convert to video-based learning and shared best practice, via Workplace TV etc.

Regions: Western Europe, North America, Middle East & North Africa, Sub-Saharan Africa, Asia

Pacific (Oceania)

Sectors: Petrochemical, Pharmaceutical, Utilities/services, Property & real estate, Media &

marketing, IT & telecomms, Financial & insurance, Legal practices, Professional services*, Central government

Carneiro

Raymond

Full 095

[email protected]

Global Head, RBS

As global head of property at RBS Raymond's activities include workplace strategy, costbenefit analysis, business case, benefits realisation, flexible working, financial modelling, space planning, space requirements, organisational analysis, workshops, space analysis and portfolio analysis.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Latin America &

Caribbean, Middle East & North Africa, Sub-Saharan Africa, Asia Pacific (Oceania), UK

Sectors: Property & real estate, Financial & insurance

Carter

Andrew

FBIFM

Full 030

[email protected]

Director, FMConnect

An experienced property and facilities executive who enjoys the transformation of the workplace and CRE organisations to achieve significantly improved performance. Experienced in process improvement, change management, workplace utilisation & productivity, project management and the management of the operations of blue chip organisations.

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Regions: UK Sectors: Property & real estate, Hotels & restaurants, Retail and FMCG, IT & telecomms, Financial

& insurance, Healthcare, Local government

Clay

Jane

BA (Hons)

Full 052

[email protected]

Associate, Pringle Brandon

Although my career started in Interior design it fairly rapidly migrated to the field of workplace consultancy. I was always more interested in how spaces worked or flowed together, and how what people did (or needed to do) influenced the space around them. After 6 years designing and space planning in the US and London I found my natural 'home' at DEGW in 1990, where I spent over 17 years exploring every facet of strategic workplace consultancy. My core skill is strategic briefing, helping define vision and direction, engaging with users, work process modelling, modelling and testing spatial requirements, developing zoning and early concept planning and helping my clients manage change. Much of my work is also done in collaboration with Architects and Developers as part of a multi skilled team- in my opinion team work and collaboration are fundamental to becoming an excellent workplace consultant. After well over 20 years in the field I still thoroughly enjoy every aspect of what I do. Every project and every client bring opportunities to learn new skills, hone old ones, develop ideas, create new approaches and new solutions to solving problems.

Regions: North America, Asia Pacific (Oceania), UK Sectors: Pharmaceutical, Transport & storage, Property & real estate, Media & marketing, IT &

telecomms, Financial & insurance, Legal practices, Professional services, Defence & services, Local government, Central government, Education - HE, Libraries & museums

Nancy

Cohen

BSC, B.Arch, LEED AP, OAA, MRAIC

Full 112

VP Cushman & Wakefield

[email protected]

Using my combined knowledge of architecture and real estate, I have developed a proven process that enables us to provide transaction advice taking into consideration our clients' long range business goals, encompassing their business plan, human resources goals and sustainability commitments. With decades of experience behind me, I know that our clients need more than transaction advice, which is why I like to partner with our clients to deliver lasting solutions for their long term business plans. During a transaction, I endeavour to best position my clients to moderate their economic obligations while gaining the best workplace solutions.

Regions: Sectors:

North America Property & real estate, Financial & insurance, Legal practices

Cook

Nick

MRICS

Full 068

[email protected]

Managing Partner, Haywards

Nick has strong business and organisational skills, expertise in change management, real estate, facilities and project management markets. He is a strategic thinker, innovator, successful team builder and business developer. Nick works as an advisor to various boards (start ups, SMEs, Plcs and US Corporates). His role is similar to that of a 'mission based director' or 'external director'. His projects have included rationalisation programmes as well as planning expansion projects both here in the UK and across Europe.

Regions: Western Europe, North America

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Workplace Consulting Organisation

Sectors: Manufacturing, Petrochemical, Pharmaceutical, Utilities/services, Transport & storage,

Media & marketing, IT & telecoms, Call centres, Financial & insurance, Legal practices, Professional services, Research & laboratories, Healthcare, Not for profit/charities, Defence & services, Local government

Crabbe

Steven

MCSD

Full 102

[email protected]

Managing Director, CMI Workplace Ltd

My expertise is centred on using my 30 years of workplace design experience to help clients understand the principles, generate a strategy and introduce smart working practices. Including designing the optimum working environment & guiding clients through the process from day one.

Regions: Western Europe, UK Sectors: Pharmaceutical, Property & real estate, IT & telecomms, Call centres, Financial &

insurance, Professional services, Not for profit/charities, Local government, Libraries & museums

Damba

Karla

BA (Hons) CertMRS

Full 050

[email protected]

Associate Director, Cyril Sweett Ltd

Karla has considerable experience in strategic asset management, managing complex evaluation, facilitation, appraisals and research. Her analytical skills and ability to synthesise information enable her to understand the essential requirements for strategic asset management and related issues. She has particular experience in the UK public sector. Karla has a background in social science research, information science and funding appraisal. She has been involved in strategic asset management for over fifteen years and the supporting disciplines of organisational review, change management, data management, options appraisal, business case development (using the Treasury Green Book) and facilitation.

Regions: Western Europe, Eastern Europe & Central Asia, Middle East & North Africa Sectors: Property & real estate, Not for profit/charities, Local government, Central government,

Education - schools, Education - FE, Education - HE estate

Davis Swanson

Bethany

BA (Hons)

Full 084

[email protected]

Director, Concepts and Strategy, Nokia

Bethany is global Director of Concepts and Strategy for Nokia's Workplace Resources function, and she is currently based in White Plains, NY. Her charge is to create effective environments enabling the evolving future of work. The strategic intent of her team is to provide world-class workplace solutions and services that enhance Nokia employees´ work lives and increase Nokia´s business performance, flexibility and cost-effectiveness. Before joining Nokia in June of 2001, Bethany was Director of Global Workplace Strategy for Andersen, where she worked for eight years and led the development of workplace initiatives for both Arthur Andersen and earlier for Andersen Consulting (now Accenture). Bethany's degrees, both from Cornell University, are in Human-Environment Relations and Facilities Planning and Management. After university she served as Research Coordinator for Professor Franklin Becker's International Workplace Studies Program, focusing on innovations in non-territorial workplaces for international organizations. Bethany has spoken at many international events about the changing nature of work and how work environments can support business strategy.

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Workplace Consulting Organisation

Regions: Western Europe, Eastern Europe & Central Asia, North America, Latin America &

Caribbean, Asia Pacific (Oceania), UK

Sectors: IT & telecoms, Professional services

Dorey

Allyn

BA (Hons)

Full 057

[email protected]

Senior Associate, M Moser Associates

Working in corporate interior design since 1985 for Baker Sayer, ttsp, Swanke Hayden Connell and Gensler for 15 years. Now with M Moser Associates. My career has been primarily based in London apart from 2 years working in Amsterdam and 6 months in Hong Kong.

Regions: Western Europe Sectors: Media & marketing, Financial & insurance, Legal practices, Professional services estate

Doughty

James

Full 065

[email protected]

Global Workplace Strategist, RBS

I have 10 years experience in the construction and property sector across various industries e.g. Media, Banking and Oil companies. Positions held consist of Space Planning, Project Management & Workplace Strategy. I have attended various courses such as Flexible & Practical New Workplace Solutions, Project Management (BIFM), Customer Service, Construction Management, Designing for Accessibility & 20/20 vision (DEGW).

Regions: Eastern Europe & Central Asia, Asia Pacific (Oceania), UK Sectors: Manufacturing, Petrochemical, Property & real estate, Media & marketing, Financial &

insurance

Duffy

Founder, DEGW

Francis

PhD CBE PPRIBA

Hon 035

[email protected]

Frank's career has been focused on helping businesses use space more effectively over time. In 1973, Frank co-founded DEGW in London. From that time onwards, Frank has continued to develop DEGW's methodologies to enable clients to make more efficient, more effective, and more expressive use of workspace. Frank believes in research in the context of practice. He is a prolific writer and has taken a leading role in the debate about the future of the architectural profession. He has worked in both the London and New York offices, and was a Visiting Professor at MIT in the early 2000s. His latest book, Work and The City, was published in June 2008.

Regions: Western Europe, North America, Asia Pacific (Oceania) Sectors:

Eley

Joanna

MA (Hons) MSc (Arch) RIBA

Full 074

[email protected]

Director, AMA Alexi Marmot Associates

Joanna Eley is an architect, a CABE enabler and an RIBA-accredited Client Design Adviser. She specialises in developing space strategies for public and private sector organisations and charities. She is a facilitator for HEDQF and DQI, and a trustee of the Useable Buildings Trust.

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Workplace Consulting Organisation

Joanna has researched and written technical publications for many public bodies including CABE, the Heritage Lottery Fund, the Home Office, the Office of Government Commerce, the Sure Start Programme and Sport England. Joanna graduated in PPE at Oxford before studying architecture at the University of Pennsylvania and London University.

Regions: Western Europe Sectors: Petrochemical, Transport & storage, Healthcare, Not for profit/charities, Local

government, Central government, Education - schools, FE and HE, Libraries & museums, Other

Fawcett

William

MA PhD RIBA

Acad 038

[email protected]

Chadwick Fellow in Architecture, University of Cambridge

William Fawcett is an architect with experience in practice, consultancy, research and teaching. He was trained at University of Cambridge Department of Architecture where his PhD topic was A Mathematical Approach to Adaptability in Buildings. After four years in architectural practice and four years teaching at Hong Kong University, he was a cofounder of Cambridge Architectural Research Ltd in 1987. At CAR he worked on a wide range of projects, from UN consultancy to North Korea and conservation plans for historic buildings, to surveys of buildings in use and design briefing. A research study on design for sustainability led to a book on a new approach to whole-life costing for construction, New Generation Whole-life Costing (2006), written with Dr Ian Ellingham. William Fawcett was appointed to the Chadwick Fellowship in Architecture in 2005, to develop the Activity-Space Research initiative at The Martin Centre in Cambridge University Department of Architecture. Activity-Space Research is concerned with the quantified relationship between activities and the buildings they occupy ­ the amount and type of space that is used by given activities. The primary research method is mathematical simulation, often use agent-based models, complementing the more familiar case-study approach to user/environment research.

Regions: UK Sectors: Property & real estate, Healthcare, Education - HE

Gibson

Ginny

FRICS

Acad 086

Head of School of Real Estate & Planning, University of Reading [email protected]

Ginny has been teaching and researching in the field of corporate real estate for over 20 years. This has included undertaking numerous research projects funded by professional bodies (the Royal Institution of Chartered Surveyors), government departments (Office of Government Commerce), and a range of private sector organisations (BT, Barclays, Boots, JCI, MWB). She also developed and runs a post-experience Masters programme in Corporate Real Estate which is aimed at both occupiers and service providers who want a more to gain a more strategic and management-orientated perspective. Ginny became the head of the School of Real Estate & Planning (RE&P) which is now part of the Henley Business School following the merger between the University of Reading and Henley Management College. RE&P has an outstanding reputation for both research and teaching with more than 250 graduates entering the real estate and planning professional each year.

Regions: Western Europe, Middle East & North Africa, UK Sectors: Local government, Central government, Education - HE

Gillen

Nicola

BSc MSc RIBA RIAI

Full 004

[email protected]

Head of Strategy, DEGW

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Workplace Consulting Organisation

Nicola is an architect with a business degree. This provides a unique perspective on the built environment by understanding the complex and often contradictory interests of the occupier, owner, designer and manager of buildings. The majority of her work focuses on capturing client or organisational demand and translating that information into an appropriate spatial solution. The spatial solution is often multi scale, looking at a building, a campus or a city. Nicola has worked in North America, Singapore and the UK with a client base including multi national organisations, universities and cities. Nicola regularly publishes and speaks at conferences. She started working for DEGW in workplace and city strategy in 1998. Nicola now runs the UK Strategy group for DEGW. While based in the London office, her work is predominantly across Europe and North America.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Asia Pacific (Oceania) Sectors: Manufacturing, Petrochemical, Pharmaceutical, Utilities/services, Transport & storage,

Property & real estate, Retail and FMCG, Media & marketing, IT & telecomms, Call centres, Financial & insurance, Legal practices, Professional services, Research & laboratories, Healthcare, Not for profit/charities, Defence & services, Local government, Central government, Education - schools, FE and HE, Libraries & museums

Goffigon

Loree

BA (Hons)

Full 040

[email protected]

Managing Partner, Performance Works

A commitment to making companies work better has established Loree as a pioneer in the fields of organisational planning, workplace strategy and change management. By integrating people, culture, work processes, brand and the environment, her services have led to improved client performance. Guided by keen insight and 15 years of practical experience, she helps clients solve business problems with her collaborative style, strategic thinking and rigorous analysis. Prior to co-founding Performance Works, Loree spent 12 years leading the global consulting arm of Gensler, the world's largest design and planning firm, where she oversaw the creation and growth of innovative services in design strategy, real estate and facilities planning, organisational development and information solutions. Loree's privateand public-sector work has delivered groundbreaking results for Fortune 500 firms, government agencies and emerging businesses. In addition to a Master of Business Administration, Loree holds a Bachelor of Fine Arts. Her strategic planning work has been published in Architectural Record, LA Architect, Strategic Facility Planning (Random House) and the Personnel Journal. She has published papers or presented in conjunction with a number of prestigious conferences, including CoreNet, Urban Land Institute, Neocon, Realcomm, AIA, FastCompany Realtime, and the Institute of Design at IIT.

Regions: Western Europe, North America Sectors: Petrochemical, Pharmaceutical, Utilities/services, Property & real estate, Retail and FMCG,

Media & marketing, IT & telecomms, Financial & insurance, Professional services, Not for profit/charities, Defence & services, Local government, Central government

Goldblatt

Farrol

Full 094

[email protected]

Director of Workplace, TP Bennett

I have worked in workplace consultancy over the last 15 years and focussed on supporting organisations though change in their working environment. Key clients and projects include The Guardian, O2, Shire, Water Aid and London Borough of Camden. Core services and skills include: workplace strategy, flexible working, feasibility studies, change management, space planning, design briefing, space requirements, questionnaires,

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Workplace Consulting Organisation

interviews, post occupancy evaluation, utilisation studies, space analysis, benchmarking and research.

Regions: Eastern Europe & Central Asia, North America, UK Sectors: Petrochemical, Pharmaceutical, Transport & storage, Property & real estate, Media &

marketing, IT & telecomms, Financial & insurance, Legal practices, Professional services, Research & laboratories, Local government, Central government, Education - schools

Greenberg

Barbara

Full 085

[email protected]

Principal, Movedate

Originally trained in architecture I worked in both Architecture and Corporate Real Estate before founding Relocation Management in 1992. Dedicated to relocating corporations, Relocation Management expanded in 2001 with the creation of Movedate. Movedate specialises in the strategic implementation of change through holistic solutions for: Relocations, Workplace Change, Move to Mobility, and Move to Sustainability. With clients from multiple industries, ranging from Fortune 500s to start ups, to government agencies, schools and non- profit organizations I have a unique perspective on workplace, which has allowed the adaptation of experience to create new processes for integrating workplace into corporate culture. Dedicated to assisting businesses in adapting to the 21st century work environment, I marry logistics and strategy to create process, balancing the needs of business activity and employees. "A successful project is not just about strategy, budgets and logistics; it's mainly about people".

Regions: North America Sectors: Manufacturing, Utilities/services, Property & real estate, Media & marketing, IT &

telecomms, Call centres, Financial & insurance, Legal practices, Professional services, Research & laboratories, Not for profit/charities, Local government, Central government, Education - HE, Other

Hardy

Bridget

BSc MRICS

Full 014

[email protected]

Head of HPP & Implementation, OGC

Bridget heads the High Performing Property Strategy and Implementation team in the Government Estates Transformation division in OGC, working with HM Treasury to raise the standard of strategic property asset management across central civil government. She is responsible for managing the roll-out of the High Performing Property programme with the aim of delivering savings of around £1bn per annum by 2013 as well as improving the effectiveness, sustainability and fitness for purpose of the government estate by tackling the parallel issues of leadership, standards and capability. Offices are a significant proportion of central government's estate and Bridget's work has been influential in changing the way offices are used by government. She helped develop the OGC's Property Benchmarking Service that measures and benchmarks the efficiency and effectiveness of central government offices. Bridget is now responsible for delivering the annual State of the Estate report on the efficiency and sustainability of the civil estate required by The Climate Change Act 2008. Bridget is a Chartered Surveyor, having started her career with the Valuation Office Agency. She has worked in a range of roles with OGC since its creation in 2000. She is a leading member and participant in international networks The Workplace Network (TWN), the Worldwide Workplace Web (W4) and the European Public Real Estate Network (PuRENet).

Regions: UK Sectors: Property & real estate, Central government

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Harris

Rob

BA (Hons) MPhil PhD

Full 005

[email protected]

Principal, Ramidus Consulting Limited

Rob is Principal of Ramidus Consulting Limited, a specialist built environment advisory and knowledge business that he established in 2003. Prior to Ramidus, Rob spent twenty years in various research and consulting roles, with organisations including DEGW, DTZ, Interior Services Group and Stanhope Properties. Ramidus does two things. First, we advise corporate and public sector clients on how to make the most efficient and effective use of their accommodation. Much of this advisory experience has involved helping clients identify, develop, and implement opportunities for organisational change through real estate and facilities planning. This work often involves advice on flexible working strategies and an innovative approach to integrated workplace management. Secondly, we undertake research for owners, developers and policy makers. We research the changing needs of occupiers, spatial markets and building specification; and we undertake benchmarking. We are constantly researching trends and leading edge experience in workplace planning. Rob publishes and presents widely on real estate matters, specialising in occupier issues, demand research and the role of real estate in organisational planning and change management.

Regions: Western Europe, Eastern Europe & Central Asia, Middle East & North Africa, Asia Pacific Sectors: Petrochemical, Pharmaceutical, Utilities/services, Property & real estate, Retail and FMCG,

Media & marketing, IT & telecoms, Call centres, Financial & insurance, Legal practices, Professional services, Research & laboratories, Not for profit/charities, Local government, Central government

Hasan

Sonny

Full 008

[email protected]

Head of Workplace Consultancy, CB Richard Ellis

Sonny focuses on advising organisations on current and future trends in the workplace and what make efficient and effective working environments, he also advises investors and developers on `What International Occupiers want'. Formerly an Associate Director at HOK, he led the workplace team on the transformation of MOD under a PFI scheme in Whitehall, prior to that he was Senior Project Manager at the renown workplace consultants DEGW, where as Design Team Leader he delivered Boots The Chemist award winning HQ at Beeston in Nottingham. Sonny sat on the Steering Group that produced: Productivity in the UK Construction Industry, sponsored by the Department of Trade & Industry, and recently presented at the annual Royal Institute of Chartered of Surveyors Annual Conference in April '09, Working Beyond Walls ­ The Impact of design on productivity. He also presented at an International Conference on "Managing Design" at NENE and co-authored the article `Managing Design' in Detail Design in Architecture.

Regions: Western Europe, North America, Middle East & North Africa, Asia Pacific (Oceania) Sectors: Manufacturing, Petrochemical, Property & real estate, IT & telecomms, Financial &

insurance, Legal practices, Professional services estate

Haynes Barry

PhD MBA MSc(Eng) PGCE SSRM BSc(Hons) C.Eng

Acad 026

Principal Lecturer, Sheffield Hallam University

[email protected]

Barry has a research interest in new ways of working and office design. An area of specific interest is the affects the office environment has on occupiers' productivity. Other areas of interest include: creative facilities and health and wellbeing in the workplace.

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Workplace Consulting Organisation

Regions: UK Sectors: Other

Holm

John

PhD

Full 011

[email protected]

Director, DEGW AP

John is a sociologist specialising in developing masterplans and accommodation strategies that actuate the cultural aspirations and strategic plans of organisations. He joined DEGW UK in 2004 and was appointed as Director, DEGW Australia & New Zealand in 2008. John has significant experience in working with institutions to develop long term masterplans, accommodation strategies and strategic briefs. In particular, he is concerned with creating spaces of interaction within organisations that support the increasing need for cross departmental and disciplinary collaboration within organisations, as well as the increasing need for organisations to have spaces that support collaboration with external parties. In developing these he also draws the insight gained from his doctoral thesis, titled "work/space: fractional coherence and ordering in the office", to ensure that spatial design supports organisational practice. His recent projects include developing an Accommodation Strategy for UTS Business, providing new ways of working advice to SA Health, and briefing new Laboratories for Department of Main Roads, Queensland. A career highlight was developing the masterplan for the British Museum, and developing a strategy for the `interstitial' spaces between front of house and back of house.

Regions: Western Europe, Asia Pacific (Oceania) Sectors: Petrochemical, Pharmaceutical, Utilities/services, Transport & storage, Retail and FMCG,

Financial & insurance, Legal practices, Professional services, Research & laboratories, Healthcare, Defence & services, Local government, Central government, Education - HE, Libraries & museums

Horne

Stephen

BA (Hons) MAPM

Full 015

[email protected]

Head of Property Management, Dept for Communities & Local Government

I have built up experience in central government workplace transformation over the last decade or so through leading a number of projects that have moved the working environment from traditional cellular to flexible desking. In achieving this I have become familiar with the techniques and processes for workplace assessment, change management, and benefits realisation, building on my existing project delivery skills. I am a formally accredited government Project Sponsor and hold full individual membership of the Association for Project Management.

Regions: UK Sectors: Central government

Hutchinson Phil

BA Hons

Full 045

[email protected]

Joint Managing Director, BDGworkfutures

Through a significant number of years in this specialist field I have gained considerable experience in the value that well thought out workplace solutions can deliver our clients, their business and their people. Change has been a key driver for many projects and an understanding of clients unique needs to facilitate the delivery of focussed and pragmatic solutions has been paramount.

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Workplace Consulting Organisation

These increasingly encompass a wider remit of new workstyle programmes that provide a more effective workplace design that leverages the full potential of organisation's employees, both individually and collectively. These are interesting times for our profession, where collaboration and partnering has never been so important.

Regions: Western Europe Sectors: Manufacturing, Utilities/services, Transport & storage, Property & real estate, Retail and

FMCG, Media & marketing, IT & telecomms, Call centres, Financial & insurance, Legal practices, Professional services, Not for profit/charities, Defence & services, Local government, Central government estate

Irvine

Tanya

NCIDQ CFM LEED AP

Full 096

Workplace Strategist, Carroll Thatcher Planning Group

[email protected]

Tanya is Senior Workplace Strategist responsible for day-to-day management of strategic planning and interior design projects. Experience includes functional programming, project leadership, commercial interior design and space planning, and integrated workplace management systems (IWMS). Have developed functional programs and layouts using GoC Fit-up Standards and been the Lead Designer for multiple functional program and interior design projects for CTPG. Tanya can be counted on to get the job done with finesse and clarity ­ both skills required for quick resolution of critical business requirements.

Regions: North America Sectors: Manufacturing, Pharmaceutical, Utilities/services, Property & real estate, Media &

marketing, IT & telecomms, Call centres, Financial & insurance, Legal practices, Professional services, Healthcare, Not for profit/charities, Defence & services, Local government, Central government, Libraries & museums

Jack

Francesca

BA (Hons)

Full 081

[email protected]

Associate Director, DEGW

I joined the Workplace Consultancy Team at DEGW in 2005 and have worked with a wide range of client across all sectors and global locations. I specialise in Global Client Account Management.

Regions: Western Europe, Eastern Europe & Central Asia, UK Sectors: Pharmaceutical, Retail and FMCG, IT & telecomms, Financial & insurance

Jeffrey

Hilary

BSc (Hons)

Full 012

[email protected]

Director of Strategy, DEGW

Since graduating with a Psychology degree I have been working for DEGW in their Strategic Consulting team as a Senior Consultant. I am involved in all aspects of research methods within the consulting process including development as well as implementation. With regard to clients I am particularly involved with our R&D/Pharmaceutical clients and I am the account manager for GSK, one of our key accounts and am involved in all aspects of project management, client account management and development. In addition to R&D I am also part of the healthcare environments team. Two of my most recent projects were for an NHS Foundation Trust who are looking to transform the patient experience across their sites. I managed two key projects: the first to develop a strategic brief for a new Outpatients facility and the second was to document and develop the `ward of the future'. Both projects involved in depth research about the current inpatient and outpatient experience before translating findings into design concepts. Another key project I am currently managing is to develop Global R&D

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Workplace Consulting Organisation

Guidelines for GlaxoSmithKline following our previous Guidelines document for their office space.

Regions: UK Sectors: Pharmaceutical, Call centres, Research & laboratories, Healthcare

Jenkins

Andrew

MRICS

Full 099

[email protected]

Business Director, BT plc

Andrew has worked with BT since 1991, for the majority of this time in BT Property dealing with Corporate Real Estate strategies. Initially concentrating on BT's major office portfolio and the roll out of buildings that support Flexible Working, he was responsible for acquisition/layout of BT's Workstyle buildings in Belfast, Edinburgh, Glasgow, Manchester and Newcastle. Andrew also helped refined BT's call centre property strategy, and influenced the development of over 600,000 sq. ft of new and improved call centre accommodation. For the past five years Andrew has delivered Flexible Working Solutions into BT's clients including Westminster City Council, Compass, The Independent Police Complaints Commission and The Learning Skills Network, agreeing and setting the Workstyles and services and equipment relative to these, building a business case and project managing the customer's staff and working groups. Through an extensive research and testing programmes Andrew has developed an interest in tailoring the built environment and the support and facilities that it offers to the occupants to provide VFM and improved productivity making accommodation a positive contribution to staff motivation, recruitment and retention.

Regions: UK Sectors: IT & telecomms, Call centres, Healthcare, Not for profit/charities, Local government

Kastelein

Jan-Peter

BA(Hons) MA MSc

Full 088

[email protected]

Workplace Strategist/Researcher, YNNO

Jan-Peter Kastelein is a partner & workplace strategist at YNNO, a leading workplace consulting company based in The Netherlands and a senior researcher at Nyenrode Business University. In his consulting work he develops and implements strategic advice for clients across both the private and public sectors, matching organisations' changing work process and business objectives to their future work and learning environment. The focus of his academic research is the relationship of workplace design to people's knowledge sharing and learning behaviour in professional service firms, healthcare and education. Jan-Peter educates and supports workplace design teams and clients embracing evidencebased design - the process of basing design decisions about the built environment on credible research and pre- and post occupancy evaluations of projects. Jan-Peter serves on the board of CoreNet Global - the world's leading professional association for corporate real estate and workplace executives serving leading multinational companies from the Fortune and Global 1000.

Regions: Western Europe, Eastern Europe & Central Asia, North America, UK Sectors: Media & marketing, IT & telecomms, Call centres, Financial & insurance, Professional

services, Healthcare, Education - schools, Education ­ FE and HE

Katsikakis

Despina

Full 073

[email protected]

Group Chairman, DEGW

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Workplace Consulting Organisation

An architect by profession, Despina's primary specialty lies in working with occupiers and developers to deliver innovative real estate solutions that enhance business performance. Since joining DEGW in 1985, she has been instrumental in establishing DEGW offices in North America and Asia Pacific. She has also developed relationships with key global clients including Accenture, BBC, Deutsche Bank, Lend Lease, Nokia, and GlaxoSmithKline. Despina is chairman for the global DEGW group, providing strategic direction for its ongoing development. She lectures regularly across Europe, North America, and Asia Pac.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Latin America &

Caribbean, Middle East & North Africa, Sub-Saharan Africa, Asia Pacific (Oceania)

Sectors: Other estate

Kmet

Kevin

BA (Hons)

Full 083

[email protected]

Regional Facilities Manager, Deloitte

I was part of workplace strategy for over 20 years with ABN-AMRO Bank. I now work in the Facilities Management Division of Deloitte in the US. I manage 16 office buildings that have an overall density of about 1.2 to 1.5 employees per seat. I have been involved with the development of workstations standards while I was at the bank and have been engaged with the Corporate responsibility group here a Deloitte helping them develop their office greening initiatives as well as workplace/leasing flexibility processes. There has been a large effort into crafting the leases with flexibility to expand and contract as needed. But the workplace design has lagged behind. I have been trying to break down the notion that the executive floors also need to encompass the operations floors. i.e. the server room and file vault which are costly and highly disruptive in the event of lease contraction just as the board room and executive areas. This along with efficient floor plans and density standards will help my clients save over the long term.

Regions: North America Sectors: Financial & insurance, Professional services

Craig

MD, Prism

Knight

BSc (Hons), MSc, PhD

Full 110

[email protected]

I am a consulting organizational and social psychologist with a commercial background in both psychology and office design, latterly as a sales and marketing director. It was from here that I returned to academia to write a PhD on the psychology of office space. This work helped to persuade academic and commercial backers to support the establishment of Prism (psychological research into identity and space management). Prism's goal and my goal is the same. It is to improve people's working environments using science and not heuristic. Prism would relish the chance to make your company a happier, healthier and more productive place in which to work. In most cases significant increases in these measures are entirely realistic and eminently achievable.

Regions: Sectors:

Western Europe, North America, Asia Pacific (Oceania), UK Property & real estate, Media & marketing, Call centres, Financial & insurance, Legal practices, Professional services, Defence & services, Local government, Central government, Other

Knowles

John

Full 048

[email protected]

Associate, HOK International

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Workplace Consulting Organisation

Trained as an architectural technician, John focused his career in workplace consulting after studying environmental psychology in 1993 and has worked with a wide range of clients in international locations. Prior to joining HOK he worked for CBRE and Swanke Hayden Connell Architects developing international workplace strategies for clients from a range of corporate sectors throughout the EMEA region. John regularly undertakes building evaluation studies to assist clients in making informed real estate decisions in their choice of new premises. He combines his practical skills and creativity within their wider interior design teams to translate his research and workplace consulting experience into creative workplace design solutions. His most recent undertakings have been for HOK's ON Site Services working with Goldman Sachs in the City of London and Nortel in Harlow

Regions: Western Europe, Eastern Europe & Central Asia, Sub-Saharan Africa Sectors: Petrochemical, Pharmaceutical, IT & telecomms, Financial & insurance, Legal practices

Kostic Samen Katrina

BS Int Arch

Full 019

[email protected]

Managing Director, KKS Strategy LLP

I have 27 years experience in the field of Commercial Interior Architecture and Occupier Strategy. After establishing the Gensler London office in 1989 as part of a 4 person management team, and growing it to over 300 people, I left in late 2003 to establish KKS Strategy. Our aim is to provide workplace consulting to both developers and occupiers for large scale real estate moves and acquisition. Our clients range from JPMorgan and Brevan Howard in the financial sector; to Norton Rose, Eversheds, and CMS Cameron McKenna in the legal sector; to Minerva, Hines, Heron, and UBS in the developer sector. I speak at numerous seminars on the topic of workplace strategy, and I am a BCO Board Member, and was recently short-listed for Corenet Partner of the Year.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Middle East & North

Africa

Sectors: Property & real estate, Hotels & restaurants, Financial & insurance, Legal practices,

Professional services

Laing

Andrew

PhD

Full 090

[email protected]

Managing Director, DEGW North America

With nineteen years of experience with DEGW in London and New York, Andrew combines an interest in research into the design and use of the workplace with active involvement in leading client services. Since establishing the North American business in 1998, Andrew has worked with many significant clients including Accenture, Fidelity Investments, Google, JWT, Microsoft, GSK, Nike, and the United Nations. Andrew is the co-author of New Environments for Working and The Responsible Workplace. He has published many articles and speaks regularly at conferences. He is a visiting lecturer in the School of Architecture at Princeton University and received his PhD from MIT.

Regions: Western Europe, North America, Asia Pacific (Oceania), UK Sectors: Pharmaceutical, IT & telecomms, Financial & insurance, Research & laboratories, Central

government, Education - schools, Libraries & museums

Leaman

Adrian

BA FRGS FRSA

Full 024

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Associate Director, Arup; Principal, BUS; Secretary, Usable Buildings Trust

[email protected]

Adrian Leaman has carried out groundbreaking work in the UK and around the world in: occupant health, perceived comfort including control, perceived productivity, postoccupancy evaluation, monitoring, benchmarking, feedback workplace evaluation, briefing.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Asia Pacific (Oceania) Sectors: Property & real estate, IT & telecomms, Financial & insurance, Legal practices,

Professional services, Research & laboratories, Not for profit/charities, Local government, Central government, Education - schools, FE and HE, Libraries & museums

Leeson

Annie

BSc

Full 069

[email protected]

Director, Good Thinking Inc

I provide consultancy and corporate coaching to a diverse portfolio of clients, balancing paid work with pro-bono work and ongoing study into individual and organisational development. My paid activities fall into the key areas below, and are linked by the common themes of `understanding people', `providing clarity' and `creating inspiration': strategy consulting, `people focused' workplace research, engagement/change programmes, corporate coaching. Most consultancy projects are set within the context of workplace change, in particular understanding its impact on staff and the opportunity to evolve new and better ways of working. Coaching individuals both benefits from and feeds into my consultancy work - I help organisations to get the best from their people and help their people to make the most of their lives. I am a passionate advocate of the `portfolio career', particularly when common themes ensure that each project offers new dimensions to enhance and support the others. My aim is not to maintain a good work-life balance, but to see no distinction between the two. I fill my day with things I love to do, and some of them I get paid for.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Latin America &

Caribbean, Sub-Saharan Africa, Asia Pacific (Oceania)

Sectors: Other estate

Levin

Arnold

BA (Hons)

Full 029

[email protected]

Workplace Strategy Director, NBBJ

Arnold Levin is a seasoned observer of workplace culture and a thought leader on how design intersects with a company's business model. He has 40 years of experience conducting workplace research, teaching design strategy and consulting within the corporate real estate arena. As Workplace Strategy Director at NBBJ, Arnold bridges the gap between design solutions and the end-user--conducting client-specific research, evaluating "best practice" workspace scenarios and translating design solutions into successful day-to-day business strategies. His approach has been proven across an international roster of clients that includes Airbus Industries, Barclays Capital, General Dynamics, Capital One, Northrop Grumman, Beckman Coulter and The Ritz Carlton Co. He is currently working on the headquarters for the Bill & Melinda Gates Foundation and a global health care equipment manufacturer in Miami. As a distinguished leader in workplace strategy, Arnold's research findings have been published in such juried publications as The Journal of Facilities Management and the Design Management Review. He is also a sought-after industry speaker, regularly addressing assemblies such as NeoCon, CoreNet Global and IIDEX. Arnold has a Bachelor of Fine Arts in Environmental Design from Pratt Institute in Brooklyn, New York and an MBA from the Harrow Business School at the University of Westminster.

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Regions: Western Europe, North America Sectors: Manufacturing, Pharmaceutical, Transport & storage, Media & marketing, IT & telecomms,

Call centres, Financial & insurance, Legal practices, Professional services, Research & laboratories, Healthcare, Not for profit/charities, Defence & services, Local government, Libraries & museums

Lorencin

Susanne

BA (Hons)

Full 063

[email protected]

Associate Director, CB Richard Ellis

Qualified as Interior Designer in 1984, developed interest and experience working on retail projects designing one off shops such as Mappin and Webb in Edinburgh. Designed and detailed working shopfitting drawings for Burton and Virgin Nationwide. Moved to London in 1986 and worked with small Architectural firm on residential projects. Joined DEGW in 1986 as Interior Designer working on small to large scale projects across the Financial, Legal and Media Sectors. Joined Workplace Strategy in 1992 and became Associate Director in 2000, leading and mentoring a team within Workplace Strategy, leading major Corporate and Public Sector projects. Joined CBRE in 2007 to join new Workplace Strategy team. Key interest lies in strategic briefing, development of new workplace strategies to support the needs of organisations undergoing change in their work and business processes. Highly skilled in challenging space use.

Regions: Western Europe Sectors: Manufacturing, Petrochemical, IT & telecomms, Financial & insurance, Legal practices,

Professional services, Local government

MacDonnell Jenny

BSc (Hons) MSc

Acad 055

[email protected]

Director of Research, British Council for Offices

I have been working in office research at the BCO for just over three years. The workplace is a focal point for our research as our members range from developers to occupiers and cover every specialism in between. Previously, I worked at the RICS for 10 years, five of those years were spent in property research.

Regions: UK Sectors: Property & real estate

Marmot

Alexi

BArch MArch MCP PhD

Hon 034

[email protected]

Managing Director, AMA Alexi Marmot Associates

Alexi specialises in offices and educational buildings, and has a particular interest in libraries and space for learning and teaching. She is Professor of Facility and Environment Management at the Bartlett School of Graduate Studies, University College London and was appointed as a CABE Enabler in 2001. The creation and management of sustainable facilities, effective space for knowledge workers, and flexible working, are her current professional focus. Alexi was educated as an architect and town planner in Sydney and California and was formerly director of Research and Development at DEGW. Alexi is a frequent speaker at conferences; has written many articles on space design and management for professional journals; and has co-authored two books on office planning: Understanding Offices: what every manager needs to know about office buildings (Penguin) and Office Space Planning: designing for tomorrow's workplace (McGraw ­ Hill). She has worked on many university projects including London South Bank University, University of the Arts London, Oxford Brookes University and Nottingham University.

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Workplace Consulting Organisation

Regions: Western Europe, North America Sectors: Petrochemical, Sport & leisure, IT & telecomms, Call centres, Research & laboratories, Not

for profit/charities, Local government, Central government, Education - schools, FE and HE, Libraries & museums

Marshall

Andrew

Ass Dip Built Env (Arch) Grad Cert Build & Planning

Full 076

Workplace Consultant Asia, Johnson Controls

[email protected]

Ten years plus experience in workplace strategy predominantly in the financial sector having worked for Citigroup EMEA and Global Workplace Strategist for ABN Amro. Joined Johnson Controls in 2007 carrying out projects in the UK for BBC, Barclays and TFL. Relocated to New Zealand in 2008 working as a Workplace Consultant for Johnson Controls throughout Asia.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Asia Pacific (Oceania), UK Sectors: Property & real estate, Financial & insurance, Professional services

Martin

Jacqueline

BA (Hons) MCSD

Full 080

[email protected]

Senior Designer, Faulknerbrowns Architects

Over 14 years experience in workplace design, working for developers, end users and other architects in London, Holland and Australia. Previously a member of the Learning Futures Group at DEGW which included Professor John Worthington and Andrew Harrison. This experience has been used on recent projects within the higher education sector. Enjoyed a year in Australia working for DEGW which gave me valuable experience on wide range of projects. My experience spans all aspects of design delivery, including traditional and design and build contracts.

Regions: Western Europe, Asia Pacific (Oceania), UK Sectors: Petrochemical, Property & real estate, Legal practices, Professional services, Research &

laboratories, Healthcare, Central government, Education - schools, Education - HE, Libraries & museums

Mawson

Andrew

BSc (Hons) MBIFM MIOD

Full 010

[email protected]

Managing Director, Advanced Workplace Associates

Andrew is a founder Director and Leader of Advanced Workplace Associates Ltd one of the UK's pioneering Workplace consulting groups. From his career in Intelligent Buildings and Change Management in the IT Industry, Andrew formed AWA to provide business and people driven consultancy to a supply driven property industry. AWA provide space, technology and behavioural change guidance to clients wishing to deploy Flexible/Advanced/New ways of working on a large scale.

Regions: Western Europe, North America Sectors: Petrochemical, Pharmaceutical, IT & telecomms, Financial & insurance, Professional

services, Central government

McNeece

Adrian

MCSD

Full 103

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Workplace Consulting Organisation

Managing Director, McNeece Consulting

[email protected]

Adrian McNeece is a workplace consultant. Since 1988 Adrian has developed the client brief on many high profile architectural & interior design commissions, including the European HQ of both Merrill Lynch and GlaxoSmithKline in London, at over 600,000 Sq Ft. each. He has worked with a broad range of corporate clients across all market sectors in the UK, Europe, India & Australia. Adrian was also notably the first workplace consultant to develop an on-line `Space Analysis' & `Spatial Benchmarking' tool, which he launched at the FM Expo in London in 2000. Adrian was previously an associate & workplace consultant with Pringle Brandon, Swanke Hayden Connell & senior interior designer with HOK. Adrian advises and prepares office occupiers to meet the future by working with stakeholders & employees to develop flexible and measurable property/occupancy solutions. Adrian has spoken widely on the issues of effective office occupancy, and has been published for many years in the design, property & FM press.

Regions: Western Europe, Eastern Europe & Central Asia, North America, UK Sectors: Manufacturing, Petrochemical, Pharmaceutical, Utilities/services, Transport & storage,

Property & real estate, Media & marketing, IT & telecomms, Call centres, Financial & insurance, Legal practices, Professional services, Research & laboratories, Local government, Central government

Jim Meredith

AIA, ULI

Full 114

[email protected]

Principal, Meredith Strategy & Design

I am deeply interested in activating the power of "white space" ­ the undiscovered and under-leveraged places, spaces and strategies in between function and interaction. My purpose is to uncover and make extraordinary connections that enhance the value of investments in architecture, workplace, people and brand. I work by designing and developing collaborative creative engagements generating targeted solutions to the specific issues, contexts and values of my client organizations. My principle domain of practice is the world of work, either independently or in its influences on and from lifestyle and community. In my work I focus on­ * Organizational design and its supportive architecture * Interaction and the power of engagement * Place-based innovation strategies * The environmental articulation of the message of a brand * The satisfaction of designing compelling experiences

Regions: Sectors:

North America, Middle East & North Africa, Asia Pacific (Oceania) Manufacturing, Pharmaceutical, Utilities/services, Property & real estate, Retail and FMCG, Media & marketing, Financial & insurance, Legal practices, Professional services, Research & laboratories, Not for profit/charities, Local government

Mulcahey

Hugh

BA (Hons) BSc (Hons) DMS

Full 013

[email protected]

Director, Cyrill Sweett

He worked at architects Gensler where he ran consulting for the EMEA region. Other previous roles included the business consulting team at DTZ Pieda Consulting and the property company Minerva. Hugh has an in-depth understanding of options appraisals, business case development and financial modelling in relation to complex estates rationalisation projects. He has worked on a number of public sector projects including PFI. He has also applied advanced risk appraisal techniques to verify project cashflows.

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Workplace Consulting Organisation

Hugh has advised occupiers on a range of strategic issues including the structure and management of technical teams, location and relocation strategy and the evaluation of workplace performance. Hugh has also provided the market, economic and tactical strategic advice in relation to large scale developments and master plans internationally.

Regions: Western Europe, Eastern Europe & Central Asia, Middle East & North Africa,

Asia Pacific (Oceania)

Sectors: Utilities/services, Property & real estate, Financial & insurance, Professional services,

Research & laboratories, Not for profit/charities, Defence & services, Local government, Central government, Libraries & museums

Munn

Ben

BA (Hons)

Full 046

[email protected]

Head of Workplace Strategies EMEA, CBRE

I lead the Workplace Strategies practice for CBRE in EMEA, part of a global Workplace Strategies team. I am focussed on developing and implementing the right provision of workplace tools for our clients. My background is in workplace strategy design, strategic occupancy planning, and occupancy planning and management systems. I have programmed websites for data collection on workplace use and for occupancy planning, as well as working on CAFM implementations. Beyond my fascination with the way in which work gets done, I like to go on adventures with my family, drink wine, and wander the streets of London (sometimes all 3 at once).

Regions: Western Europe, North America, Middle East & North Africa, Asia Pacific (Oceania) Sectors: Manufacturing, Petrochemical, Property & real estate, IT & telecomms, Financial &

insurance, Legal practices, Professional services estate

Myerson

Jeremy

Hon 036

[email protected]

Director of the Helen Hamlyn Centre, Royal College of Art

Jeremy Myerson is Director of the Helen Hamlyn Centre at the Royal College of Art. He holds the Helen Hamlyn Chair of Design with a remit to encourage 'design that improves quality of life', and is a member of the College's Senior Management Group. An academic, author and activist in the field of art and design, he began his working life on The Stage newspaper in the mid-1970s and developed his interest in design as a journalist and editor working on a number of titles including Design, Creative Review and World Architecture. From 1986-89, he was Founding Editor of Design Week. For much of the 1990s, Jeremy Myerson worked as an independent writer, researcher and curator in design, often with the aim of linking design industry developments to those in higher education. From 1995-8 he was Professor of Contemporary Design at De Montfort University. In 1999, he was invited to join the Royal College of Art to establish the Helen Hamlyn Centre. He is a Board member of the Design Council and a Trustee of the Audi Design Foundation and the Gordon Russell Trust. He holds degrees from Hull University and the Royal College of Art.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Latin America &

Caribbean, Middle East & North Africa, Asia Pacific (Oceania)

Sectors:

Oseland

Nigel

BSc (Hons) MSc PhD CPsychol

Full 001

[email protected]

Director of Strategy, DEGW

Nigel Oseland is an Environmental Psychologist and Director of Strategy at DEGW. He is a workplace consultant specialising in strategic briefing and flexible working, helping

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occupiers redefine their workstyle and create space efficient workplaces that enhance business performance. Nigel's focus is working with the end-users and using evidence based design and a range of post-occupancy evaluation techniques to inform strategy, planning and design. Nigel began his career at the BRE, researching the impact of environmental conditions on occupant requirements and behaviour, to inform European standards. On leaving the BRE Nigel moved to the Workplace Solutions team at Johnson Controls to apply his research and knowledge to office layout and design. He then spent five years at Swanke Hayden Connell Architects developing workplace guidelines for global organisations and working alongside his architectural colleagues to provide the briefing and change management phases of award winning projects. At Alexi Marmot Associates Nigel developed workplace strategies and guidelines and conducted design briefing, space planning and change management for a range of corporate, public and education sector clients.

Regions: Western Europe, Eastern Europe & Central Asia, Middle East & North Africa, Sub-Saharan

Africa, Asia Pacific (Oceania), UK

Sectors: Petrochemical, Pharmaceutical, Utilities/services, Property & real estate, Retail and FMCG,

Media & marketing, IT & telecomms, Call centres, Financial & insurance, Legal practices, Professional services, Research & laboratories, Not for profit/charities, Local government, Central government, Education - HE

Ouye

Joe Aki

BS (Hons) MS PhD

Full 060

[email protected]

Partner, New Ways of Working LLC

Dr Ouye is the co-founder and partner of the New Ways of Working LLC, a community of experts devoted to researching and exploring the integration of organizations, technologies and places for new ways of working. His consulting firm, Research for DESIGN, focuses on understanding the impacts of design on individual and groups. Previously, he co-led the 60 person Consulting Group at Gensler and directed research initiatives, such as Performance Mapping, an approach for measuring workplace performance. He founded the Workplace Productivity Consortium, a group of twenty corporations focused on benchmarking and researching workplace productivity issues. Dr Ouye is known for applying planning techniques from his systems engineering and planning background to real estate and workplace problems and has written and published many articles on this topic, ranging from dealing with uncertainty in strategic planning to using the workplace as a business tool. His more recent studies explore the impacts of the workplace on human capital ­ especially competencies such as organisational engagement.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Asia Pacific (Oceania) Sectors: Manufacturing, Pharmaceutical, Utilities/services, IT & telecomms, Financial & insurance,

Research & laboratories, Defence & services, Local government, Central government, Education - schools, Education - HE estate

Pegler

Paul

Dip FM MBIFM

Full 033

[email protected]

Head of Estates, HM Treasury

Paul is a civil servant in HM Treasury who heads a small team that manages, amongst other things, the contract under which their headquarters building is operated by their PFI partner, Exchequer Partnership. In 1998 he was awarded a Postgraduate Diploma in Facilities Management and since then his role has included project sponsor for the refurbishment of the Treasury building. Paul joined the Treasury in 1971 and since then has filled a variety of roles including policy creation and coordination and he has also been assistant private secretary to 2 Cabinet Ministers. He started working in the FM field in 1991 in the Treasury Solicitor's Department

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and during his 2 year term sponsored a major refurbishment of their offices. Following his return to the Treasury in 1993 he has managed a radical restructuring and outsourcing of accommodation services which has culminated in the transformation of the Treasury workspace under a major PFI scheme which has now entered its seventh year of operation. In October 2006 he was appointed group Head of Estates for the HMT Group (HMT core, OGC, DMO and OGC Buying Solutions). His team of five fulfils the intelligent client role to ensure that services are delivered in accordance with output requirements in all Group estate properties.

Regions: UK Sectors: Central Government

Postins

Caroline

HND Spatial Design

Full 043

[email protected]

Director, KKS Strategy

20 years experience in corporate workplace design, specialising in Occupier Strategy, Development Strategy and Interior Fit-out Design.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Middle East & North

Africa, Asia Pacific (Oceania)

Sectors: Pharmaceutical, Property & real estate, Hotels & restaurants, Media & marketing, IT &

telecomms, Call centres, Financial & insurance, Legal practices, Professional services, Research & laboratories, Not for profit/charities, Local government, Central government

Pattison

Michelle

Full 031

[email protected]

Agile Working Programme Direct, Unilever

I have been involved in workplace transformation projects within Unilever since 2002. This started with the redevelopment of Unilever House in Blackfriars and I recently completed the move of 3 of Unilever's UK businesses to a new head office in Leatherhead. I am now working on a global programme driving agile working in Unilever which focuses on maximising benefits to the business and employees through collaborative technology, effective workplace design and relevant supporting HR practices.

Regions: Western Europe, Eastern Europe & Central Asia, North America Sectors: Retail & FMCG

Phillips

Danton

BA, Dip GP Surv

Full 107

[email protected]

Regional Director, Aedas Architects

Danny has specialised in workspace development and consultancy, initially internally within the BT office portfolio and latterly for the corporate sector end users. Danny had a key role in developing the unit's external market focus with direct responsibilities in winning business through contact with BT's major clients at a strategic level. During this time he managed the strategic workplace analysis of BT's Joint Venture partnerships such as Project Imagine with Liverpool City Council and the BCO award winning NHS24 Call Centre in Glasgow. Internally Danny was also responsible for workplace consulting interface with the BT Centre restack project, this flagship project was part of the Central London portfolio rationalisation project and involved adoption of advanced ways of working by BT's most senior management and their teams.

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Workplace Consulting Organisation

Since 2004 As Head of Aedas Workplace Consulting, Danny now leads this specialist science within the commercial workplace group in Aedas. Danny leads the in house team of surveyors and specialist workplace consultants who deliver the Aedas Workplace Consulting services both Nationally and Internationally. A member of the RICS since 1999 Danny is in the process of re-connecting.

Regions: Sectors:

Eastern Europe & Central Asia, Middle East & North Africa, UK

Pharmaceutical, Transport & storage, Property & real estate, Call centres, Legal practices, Professional services, Local government, Education - schools

Poole

Laurence

Full 100

[email protected]

Senior Consultant, AMA Alexi Marmot Associates

Workplace consultant and strategist of 20 years experience, recently joined AMA Alexi Marmot Associates from EC Harris, and formerly of Johnson Controls at IBM. Laurence has experience in Workplace Strategy and Consulting, Space Planning, Data Analysis, Workplace Strategy, workplace evaluations and feasibility studies.

Regions: Western Europe, Sub-Saharan Africa, Asia Pacific (Oceania), UK Sectors: Pharmaceutical, Utilities/services, Property & real estate, IT & telecomms, Call centres,

Financial & insurance, Legal practices, Healthcare, Local government, Central government, Education - HE, Other

Raisbeck

Ken

BA (Hons)

Full 007

[email protected]

Director of Workplace Consulting EMEA, Johnson Controls

Ken is well respected within the industry as a workplace expert and is a regular speaker and contributor to papers and journals. Ken's key focus is around the development of strategic briefs and occupancy strategies that are driven by industry best practice and respond directly to client key objectives. His main skills are in the development of business driven solutions linked to change management programmes to ensure their successful adoption and sustainability. Ken has successfully implemented a range of Workplace strategies for a variety of public and private companies.

Regions: Western Europe, Middle East & North Africa Sectors: Manufacturing, Petrochemical, Pharmaceutical, Utilities/services, Transport & storage,

Property & real estate, Retail and FMCG, IT & telecomms, Call centres, Financial & insurance, Legal practices, Central government

Ratekin

Joel

Full 071

[email protected]

President, Ratekin Consulting

Joel Ratekin is the founder and President of Ratekin Consulting, which helps others conceive, develop, test, and implement powerful new alternative work solutions. His customers range across the finance, defence, telecom, technology, healthcare, bio-tech and non-profit industries. Joel has over twenty years of workplace strategy and planning experience. He has won several awards for his work, and has spoken with audiences around the world about his new and innovative workplace solutions. As a past Director of Corporate Real Estate at Capital One, Joel created the "Workplace Evolutions" and "Future of Work" programs. Before Capital One, Joel was the Director of Space Planning and Workplace Strategy at American Express where he created the "Global Space" and "Virtual Office" programs.

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In 2007, Joel accepted the role as Chairman of CoreNet Global workplace community. Joel has worked with world-wide experts to make this community a global voice of authority for all people working with new and progressive workplace strategies.

Regions: Western Europe, North America, Asia Pacific (Oceania) Sectors: Property & real estate, IT & telecomms, Call centres, Financial & insurance, Professional

services, Healthcare, Not for profit/charities, Defence & services

Reader

Kevin

Dip AD

Full 020

[email protected]

Associate, Haywards

I have over 25 years experience of designing and transforming workplace environments for clients both in the corporate and public sectors. The desire to deliver measurable improvements for my clients and their staff is at the core of the work that I do. Typically this must be a convergence of people, space and technology around the goals of customers. In addition through study, observation and research I have concluded that the modern workplace environment is having a detrimental effect on the physical and mental well being of the user. This has been backed up by 15 years research from Reading University, trial sites with BT and work study programmes across the UK. By understanding the social, organisational, personal and environmental impact on workplace environments and principally how poor environments are effecting the productivity, morale and well being of employees, we can deliver solutions that will produce sustainable and measurable benefits for the organisation its staff and customers.

Regions: Western Europe Sectors: Call centres, Professional services, Local government

Reardon Smith Yetta

Senior Associate, Gensler

Full 064

[email protected]

Yetta Reardon Smith has over twenty years of experience in commercial interiors. She is a senior associate at Gensler, who she joined in 1997. Since then she has focused primarily on the strategic consulting and pre design services along with leading the Building Design Consultation group. Yetta works closely with her clients to establish and understand their requirements and develop strategies for occupation providing efficient and effective working environments. Most recently a large number of her projects have been located in Dublin.

Regions: Western Europe, Middle East & North Africa Sectors: Utilities/services, Property & real estate, Media & marketing, Call centres, Financial &

insurance, Legal practices, Professional services estate

Rebeugeot

Neil

BA(Hons) Dip(Hons) RIBA

Full 089

[email protected]

Director, Barclays Capital and Wealth

Neil Rebeugeot is an architect (RIBA) by training where he commenced his time in private practice on commercial, residential, retail & PFI projects. From 1998 he moved to Goldman Sachs where he progressed to Head up Design and Construction for EMEA, India & support on global initiatives. He then moved to Barclays Capital in 2007 (Part of IBIM Investment Banking Investment Management) where he heads up Workplace Management and Design & Construction within the Global Governance Group managing projects across IBIM.

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Workplace Consulting Organisation

Regions: Western Europe, Eastern Europe & Central Asia, Middle East & North Africa, UK Sectors: Financial & insurance

Robbins

Brian

Graduate in Management Services FBIFM

Full 079

Director of Facilities, UCB

[email protected]

30 years in pharmaceutical industry - predominantly in the FM sector. Site director in GSK 1989 - 2000, major capex projects £75M over 10 years refurbishing and constructing new facilities. 2000 - 2005 global Fm strategy director for GSK - led the development of Space Programme and new workplace strategy now established as the GSK Global workplace tool.

Regions: Western Europe, North America, Sub-Saharan Africa, UK Sectors: Pharmaceutical, Research & laboratories

Robotham

Nik

BA (Hons) Arch

Full 066

[email protected]

Head of EMEA Strategic Planning, Morgan Stanley

Having qualified in Architecture, I chose to spend the early part of my career working for an FM Software provider which specialized in CAFM and CAD products. I intended to bring enhanced technology knowledge back into architecture. Having spent 5 years expanding my role to be the business development manager, I changed course and took a position as a consultant space planner to Morgan Stanley. I lead the planning aspects of office relocation projects in Paris, Amsterdam and small office churns in other European offices. After 2 years, I was converted to an employee of Morgan Stanley and now head up the Strategic Planning team for EMEA. Over the last few years I have implemented a global space management system and lead the strategic planning for the Canary Wharf campus. The strategy lead to several major projects, 8000 people moves over 2 years has allowed for consolidation from 5 buildings to 2, including the fit out of a new headquarters office. I have also played a key role in a pilot of flexible working within IT and lead the implementation of flexible working across Corporate Services.

Regions: Western Europe, Eastern Europe & Central Asia, Middle East & North Africa,

Sub-Saharan Africa, Asia Pacific (Oceania)

Sectors: Property & real estate, IT & telecomms, Call centres, Financial & insurance,

Professional services estate

Ross

Philip

Full 061

[email protected]

CEO, Cordless Group

Author, consultant and commentator on the future of work. Specialist in the impact of emerging technologies on work and the workplace, with a focus on innovation. Editor of Unwired. Advises many blue chip companies on workplace/technology futures including Arup, BBC, British Library, Ernst & Young, GlaxoSmithkline, Macquarie Bank, Morgan Stanley, Nokia, PwC, Standard Chartered, Wellcome Trust

Regions: Western Europe, Eastern Europe & Central Asia, North America, Asia Pacific (Oceania)

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Sectors: Manufacturing, Petrochemical, Pharmaceutical, Utilities/services, Transport & storage,

Property & real estate, Hotels & restaurants, Retail and FMCG, Media & marketing, IT & telecomms, Call centres, Financial & insurance, Legal practices, Professional services, Healthcare, Not for profit/charities, Local government, Central government, Education schools, FE and HE, Libraries & museums

Rutkowski

William

RA

Full 016

[email protected]

Principal, IA Interior Architects

A registered architect with 27 years experience, I have been with IA Interior Architects for 17 years. I currently serve as Principal and manage IA's London office.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Middle East & North

Africa

Sectors: Utilities/services, IT & telecomms, Financial & insurance, Professional services, Research

& laboratories

Sauer

Kevin

MBA MA BA

Full 009

[email protected]

Regional Workplace Strategist, Microsoft

Highly qualified corporate real estate professional with diverse experience in international workplace development in the USA, Latin American, Europe, and Asia-Pacific. Experienced using multidisciplinary approach to workplace strategy and design, combining space, technology, services, and change management to build effective solutions while optimizing capital investment. Leader with excellent written and verbal communication skills able to engage and collaborate at all levels of the organization. Talent for developing innovative programs and achieving results in complex global organizations. Strong creative and analytical problem solving skills, combined with energy and enthusiasm to achieve positive results. Possess an MBA, Master of Architecture, and Bachelor of Environmental Design degrees. Extensive experience with Microsoft software and graphic design software on PC and Mac systems.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Latin America &

Caribbean, Asia Pacific (Oceania)

Sectors: Property & real estate, IT & telecomms, Professional services

Paul

Savage

BSc (Hons), Civ Eng, DipEng

Full 108

[email protected]

SMART Working Programme Manager, Islington

Paul runs the SMART Working programme at Islington Council, the aim of which is to improve staff work-life balance, their work experience, and release capital through building rationalisation. This has been achieved through technology roll-outs, office builds/refurbishments and change management. At 2009, 2,200 staff had been "SMART worked" in 13 offices and 12 other buildings had been released. As programme manager Paul has been responsible for championing SMART working in the council, overseeing project delivery, and managing benefits realisation.

Regions:

Western Europe

Sectors: Local government

Singh

Dharshni

MSc MBA Dip Bus Mgmt Dip Marketing

Full 056

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Workplace Consulting Organisation

Project Director, tp bennett

[email protected]

Prior to joining tp bennett I was part of the founding team of KKS Strategy where I was the Director leading their Occupier Strategy offering. I also spent four years at Gensler. My strategic planning expertise in developing organisation appropriate property solutions has proven invaluable to clients in London, New York, Europe, the Middle East and Africa. Working mainly with financial, legal, corporate and telecommunications organisations I bring a practical and pragmatic approach to developing fit-for-purpose property strategies that are aligned with organisations corporate strategies and their culture. I led the trans-Atlantic strategic planning for two new 1M sq ft buildings in New York and London for a financial client's investment banking operations. Working closely with the corporate real estate representatives and the lines of business, I established the bank's spatial, operational and infrastructure requirements to facilitate the design of purpose-built buildings.

Regions: Western Europe, Latin America & Caribbean, Middle East & North Africa Sectors: Property & real estate, IT & telecomms, Financial & insurance, Legal practices,

Professional services estate

Skidmore

Paula

BA (Hons)

Full 047

[email protected]

Senior Workplace Consultant, Johnson Controls

I have worked in the FM and property sector for 6 years managing workplace change of varying degrees of magnitude ­ from acquisition integrations to the design and implementation of Flexible Working. My experience has primarily been with large Blue Chip organisations looking to capitalise on the opportunity workplace change presents.

Regions: UK Sectors: Property & real estate

Tim Springer

PhD, HFES

Full 113

[email protected]

President & Chief, HERO Inc

A recognized authority on ergonomics and productivity in high technology workplaces, workplace strategy development and facility planning and management. For 30 years, Dr. Springer has taken a research based approach to workplace issues. From 1978-1982 Dr. Springer directed a landmark program of research into the impact of the work environment on performance and productivity for State Farm Insurance. Since 1982, he has consulted to a wide variety of organizations. He collaborated with Mike Brill of BOSTI for 16 years working at the forefront of the evolution of workplaces from bullpens and large private offices to open plan and cubicles to alternative workplaces, hotelling, and telecommuting. Tim was a Visiting Professor at Illinois State University. He was Director of the Facilities Management program and the Center for International Facilities Research at Grand Valley State University. As Professor and Chairperson of Human Environment and Design at Michigan State University he developed and led the graduate program in Facilities Design and Management. As Visiting Professor at North Dakota State University he taught courses while evaluating the curricula in Facilities Design and Management. Tim is one of those rare people whose academic credentials are backed by consulting expertise and real world experience.

Regions:

Western Europe, North America, UK

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Workplace Consulting Organisation

Sectors:

Pharmaceutical, Property & real estate, IT & telecomms, Call centres, Financial & insurance, Professional services, Healthcare, Not for profit/charities, Local government, Central government, Education - schools, Education - HE

Stead

Jane

BA(Hons) MCSD

Full 105

[email protected]

Associate Director, DEGW

A workplace consultant with a background in commercial interior architecture, building appraisals, occupancy studies, work-style evaluations and change management Jane's interest is in helping clients to better align organisational demand with building supply and in the creation of working environments which engender organisational cohesion and communication. Jane is particularly interested in the impact of demography and technologies on the future workplace. Jane joined DEGW in 2007 and currently heads up the Public Sector team.

Regions: Western Europe, UK Sectors: Media & marketing, IT & telecomms, Financial & insurance, Legal practices, Local

government, Central government

Sterry

David

BSc (Hons) B Arch RIBA

Full 101

[email protected]

Consultant, David Sterry Associates

David is a leading consultant with over 20 years experience in workplace design, project management and operations. David is a Chartered Architect and started his career working on high street retail programmes for Lloyds Bank. David has led multi-disciplinary consultant teams in Symonds, Johnson Controls and in Carillion. Prior to this David was European Property Services Director for a US investment Bank. Recent roles have focused on building Carillion's workplace consultancy capability which is aimed at developing workplace solutions that integrate Carillion businesses in the commercial and public sectors.

Regions: Western Europe, North America Sectors: Petrochemical, Pharmaceutical, Utilities/services, Property & real estate, Call centres,

Financial & insurance, Research & laboratories, Local government, Central government

Stewart

Gillian

BA

Full 104

[email protected]

Director, Haa Design

Trained as an Interior Designer at Glasgow School of Art, Gillian was a Director at DEGW for 11 years, before moving to Haa Design in 2009. While at DEGW Gillian developed a passion for the integration of Research, Strategy and Design, and has extensive experience in workplace design and consultancy across the Corporate, Public and Learning sectors. Gillian's real passion lies in the development of workplace strategies and their translation into design solutions ideally with implementation to enable first hand learning and measurement of success.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Asia Pacific (Oceania) Sectors: Petrochemical, Utilities/services, Property & real estate, IT & telecomms, Call centres,

Financial & insurance, Legal practices, Professional services, Healthcare, Not for profit/charities, Defence & services, Local government, Education - schools, Education FE, Education - HE, Libraries & museums

Strelitz

Ziona

BA (Hons) MPhil C.Int Design MRTPI

Full 093

Founder Director, ZZA Responsive User Environments

[email protected]

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Workplace Consulting Organisation

With a unique vantage point as a Social Anthropologist, Town Planner and Interior Designer, Ziona's distinctive expertise is connecting people, organisations, space and place. ZZA, the research and consulting practice she founded in 1990, works with leading occupiers and developers at the briefing stage, post-occupation and on design strategy and change management in between, to shape efficient, effective, appealing and sustainable settings. Ziona also draws on her rich experience of user research, design evaluation and cultural analysis to judge awards, teach and present internationally on the design, delivery and operation of successful built environment strategies and solutions. Her new book, `Buildings that feel good', just published by RIBA, offers an action-based agenda. ZZA is actively working with clients at a range of spatial scales, from change management of space use within workplace buildings to masterplanning strategy for mixed use developments. Ziona's capability derives from her depth of engagement with building users, with relevant knowledge applied at the front end of new strategies and projects.

Regions: Western Europe, Eastern Europe & Central Asia, UK Sectors: Property & real estate, IT & telecomms, Call centres, Financial & insurance, Professional

services, Central government, Education - HE

Stuart

Colin

BEng (Hons) MAPM

Full 044

[email protected]

Head of Workplace Solutions, EC Harris LLP

Colin is a Partner of EC Harris responsible for the real estate, workplace and occupational strategy for major commissions in the EMEA region. As well as developing EC Harris' specialist workplace proposition, Colin has led major change programmes for large multi-national corporate clients and helped several Government clients and NDPBs optimise their work place strategy and introduce modern methods of working. Colin was responsible for EC Harris' own new international headquarters, delivering a major step change in business performance and corporate culture.

Regions: Western Europe, Eastern Europe & Central Asia, Middle East & North Africa Sectors: Property & real estate, Financial & insurance, Legal practices, Professional services,

Healthcare, Not for profit/charities, Defence & services, Local government, Central government estate

Swaffer

Felicity

BSc (Hons)

Full 058

[email protected]

Senior Associate, AMA Alexi Marmot Associates

Felicity currently leads the AMA WorkWare consultant team and provides high level evidence-based advice to clients. She is an expert in collecting and interpreting data on workplace performance and has worked with many public and private sector organisations to evaluate and improve the effectiveness of their work and learning environments. Felicity's core discipline is environmental psychology which informs all her work in determining new environments and helping to manage change. Before joining AMA, Felicity spent five years as a consultant methodologist at DEGW. Felicity has conducted research into the evolution of workspace design and was co-author of Working without walls: an insight into the transforming government workplace in collaboration with the Office of Government Commerce. For the Scottish Funding Council she co-wrote a report on Spaces for Learning and is currently developing space management guidelines for the further education sector.

Regions: Western Europe, North America Sectors: Petrochemical, Not for profit/charities, Local government, Central government,

Education - schools, FE and HE estate

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Workplace Consulting Organisation

Matthew

Symes

BSc, MSc, MSc, PhD, DIC, MICE

Full 109

Director, Concerto Consulting

[email protected]

Matthew specialises in property-enabled business transformation. Matthew transforms the way business perform, reduces costs and improves effectiveness using property as a catalyst for change. Leaving Imperial College with a PhD in Geotechnical Engineering, Matthew gained project experience with Travers Morgan before working with PwC (and predecessor variants) for 15 years in the Real Estate and Programme Management division. He was programme director for the BBC Broadcast Centre before setting up Concerto Consulting in 2004 - a managed network of 300 property, IT and financial management consultants.

Regions: Sectors:

Western Europe, Asia Pacific (Oceania), UK Manufacturing, Pharmaceutical, Utilities/services, Property & real estate, Hotels & restaurants, Sport & leisure, Professional services, Defence & services, Central government, Other

Talbot

Andrew

BA (Hons)

Full 082

[email protected]

MD Europe, HLW Architects

I run an architectural practice in London, and have been MD for 6 years. Prior to this I was head of workplace for Gensler London. I also spent 10 years in corporate real estate with one of the large banks, as well as being a director of Stanhope Properties, working with Stuart Lipton.

Regions: Western Europe, Eastern Europe & Central Asia, North America Sectors: Pharmaceutical, Utilities/services, Transport & storage, Property & real estate, Retail and

FMCG, Media & marketing, IT & telecomms, Call centres, Financial & insurance, Legal practices, Professional services, Research & laboratories, Not for profit/charities, Central government

Thatcher

Meredith

CFM, IFMA Fellow

Full 092

[email protected]

President, Carroll Thatcher Planning Group Inc

Meredith Thatcher, is a dynamic workplace strategist and mentor to many in the real estate industry. She is the leader of a small and mighty facility management/ interior design firm based in Ottawa, called Carroll Thatcher Planning Group. She is a Certified Facility Manager and draws on over 25 years experience in management and facility consulting. Through her many presentations delivered in exotic and not so exotic locales she seeks and develops a broad knowledge of emerging trends and ideas. During her career as a strategic thinker and change agent she has helped organizations implement their strategic objectives, and has seen the results of those that embrace or ignore the future. Her inquisitive nature leads her to make connections between seemingly disparate events, trends, and ideas and understand the emerging patterns. As a `tweener' she acts as an interpreter and coach to help take advantage of the diversity of generations in the workplace. In 2005, Meredith was named a Fellow of the International Facility Management Association, and she was a member of IFMA's international Board of Directors 2005-2008.

Regions: Western Europe, North America, Latin America & Caribbean, Asia Pacific (Oceania), UK Sectors: Manufacturing, Pharmaceutical, Utilities/services, Property & real estate, Media &

marketing, IT & telecomms, Call centres, Financial & insurance, Legal practices,

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Workplace Consulting Organisation

Professional services, Research & laboratories, Healthcare, Defence & services, Local government, Central government, Education - schools, Libraries & museums

Thomas

Jennifer

BSc (Hons)

Full 017

[email protected]

Director of Research, Ryder Architecture

Jennifer has worked for Ryder Architecture for over 6 years. A significant part of her role is the development and co-ordination of the Performance Consultancy service. This includes a substantial amount of workplace consultancy. During her time with Ryder Architecture, Jennifer has worked with a number of commercial clients to help them effectively develop their brief for new workspaces. In addition, she has developed a post-occupancy methodology and carried out a significant number of evaluations. She was an active member of the expert panel who produced the BCO Guide to Post-Occupancy Evaluation in 2007.

Regions: UK Sectors: Property & real estate, Education ­ Schools

Tidd

Philip

BA (Hons) MA (Arch) RCA

Full 072

[email protected]

Managing Director, DEGW UK Ltd

Philip is the Managing Director responsible for DEGW's UK business. With an architectural and design background, he regularly works with both international corporate and local public sector organisations, advising them on all aspects of how improved working environments can lead to enhanced business performance. Prior to his current role, Philip spent 10 years driving the growth of DEGW's business across Europe, establishing new offices in the Netherlands and Germany in particular, whilst servicing a number of DEGW's pan-European key client relationships. Philip regularly undertakes public speaking engagements in the UK and Europe on a wide range of workplace and city issues, and is an active member of the Urban Land Institute, CoreNet Global, BCO and the FCRE.

Regions: Western Europe, Eastern Europe & Central Asia, Asia Pacific (Oceania) Sectors: Manufacturing, Pharmaceutical, Utilities/services, Property & real estate, Retail and FMCG,

Media & marketing, IT & telecomms, Financial & insurance, Professional services, Healthcare, Defence & services, Local government, Central government, Other estate

Turner

Sharon

BA (Hons)

Full 075

[email protected]

Managing Principal, Swanke Hayden Connell

Sharon is the Managing Principal for Workplace Consulting and Interior Design in London. She specialises in advising end user clients, global organisations and developers on space and workplace strategies to enhance business performance. She joined SHCA in 1995 to develop Workplace Consulting as an integrated service within the firm and became a Principal in 2001. Widely travelled, her consulting projects have taken her throughout the UK, Europe, Russia, North America, Latin America and Africa. Her gift for understanding the impact of corporate culture and business objectives on space and workplace design has contributed to award-winning workplace projects including the Merrill Lynch European Financial Centre and GlaxoSmithKline's Global HQ. She and her team undertake workplace research, evaluate buildings or development proposals, and develop business-focussed workplace strategies. Sharon's recent projects include three 100,000 sq m architectural design briefs for financial services clients, a nationwide workplace strategy and a BIFM award-winning flexible workplace. She has served as a judge and an Awards Chairman for the British

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Workplace Consulting Organisation

Council for Offices and is a regular contributor to the international debate about effective space use, workplace effectiveness and design.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Latin America &

Caribbean, Middle East & North Africa

Sectors: Petrochemical, Pharmaceutical, Utilities/services, Transport & storage, Property & real

estate, Media & marketing, IT & telecomms, Call centres, Financial & insurance, Legal practices, Professional services, Not for profit/charities, Local government, Central government, Education - HE, Libraries & museums estate

Usher

Neil

MSc

Full 028

[email protected]

General Manager - Group Property, Rio Tinto

I joined Rio Tinto in August 2006 with a global remit to establish a strategic property management function, and determine the shape of the company's future workplace. I have established a Global Workplace Standard and have completed large-scale property consolidations in London (2007) and Salt Lake City (2008), with similar projects underway in Brisbane and Montreal, significantly transforming the workplace culture. A graduate in Politics and International Relations, I first developed a general management career before taking a Masters in IT in 1991. After a short spell as a systems analyst I "fell" into a career in facilities and property management, quickly realising the opportunities within a young and expanding industry. After several roles growing from UK to international responsibility I managed the consolidation of all Warner Bros. sites in London, and then onto the role of European Business Development Director with Trammell Crow. From 2002 ­ 2006 as Real Estate Director EMEA for Honeywell I managed over 500 sites in 33 countries, delivering portfolio rationalisation projects and transforming the workplace for thousands of employees. My primary interest in the property industry is the contribution of the workplace to organisational effectiveness and culture, where I have deployed a ground-breaking solutions-focussed change management approach.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Middle East & North

Africa, Asia Pacific (Oceania)

Sectors: Other

Verbeemen Germain

Partner, WICE Consulting

[email protected]

Full 041

12 years of experience in introducing new ways of working. Focus on organisational development: information management, collaboration & working environment. Founding activity based offices on a mathematical transformation of activity measurements.

Regions: Western Europe Sectors: IT & telecomms, Financial & insurance, Research & laboratories, Local government,

Central government

Webber

Chris

BA (Hons)

Full 049

[email protected]

Business Director, BT Workplace

Chris is a veteran of flexible working and was a key player in the roll out of BT Workstyle 2000. Chris is committed to providing his customers with the opportunity for collaborative and flexible working. Chris uses tools such as the Websphere Portal as a key part of the BT Managed Workplace strategy which allows people to interact with the on-demand world by creating adaptive, activity-centric user experiences based on people's roles and skill sets.

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Workplace Consulting Organisation

Regions: UK Sectors: Property & real estate, IT & telecoms, Local government estate

Wharton

Emma

BA Hons LEED AP

Full 051

[email protected]

Consultant, Advance Strategies, HOK International

I work in the Advance Strategies team at HOK International, assisting clients in areas including real estate brief development, location analysis and sustainability consulting. I specialise in understanding business processes, business culture and aligning the real estate, architectural or interior design solution to the business.

Regions: Western Europe, Eastern Europe & Central Asia Sectors: Property & real estate, Media & marketing, Financial & insurance, Research & laboratories,

Central government, Education - schools, Libraries & museums state

Wheeler

Paul

Full 018

[email protected]

Director Capital Projects Group, Telereal Trillium

Paul moved from DEGW to Land Securities Trillium where he develops and implements workplace strategies for his client's capital projects. Trillium invests in, manages and services property and community infrastructure to help transform the performance of businesses and public services through long term partnerships. Paul's work enables organisations to transform workspace, enhance employees' performance and create value for stakeholders.

Regions: Western Europe Sectors: Sport & leisure, Call centres, Financial & insurance, Defence & services, Local

government, Central government, Education - schools

Wildsmith

Conrad

HND - Building Studies

Full 054

[email protected]

Senior Consultant, Swanke Hayden Connell Architects

Conrad is a Senior Workplace Consultant at Swanke Hayden Connell Architects where he plays a leading role in workplace research, pre and post occupancy utilisation studies, space requirements briefing for real estate audits, building appraisals and space planning. He works at a senior level with clients to develop informed real estate and workplace strategies and also on architectural and interior projects. Conrad previously worked at Aukett for 8 years gaining a wide range of experience in workplace strategies and space planning. Prior to working in architectural practices, Conrad worked with two large corporate estate management teams - BT and Deutsche Bank, which provided valuable experience and an insight into the in-house viewpoint. Outside of work Conrad's main interest is in music. He DJs, plays guitar and keyboards and composes/produces his own recordings. He is currently working on his 'Electronic Jazz Prose' project.

Regions: Western Europe, Eastern Europe & Central Asia Sectors: Pharmaceutical, IT & telecomms, Local government estate

Woolcott

Melanie

Full 021

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Workplace Consulting Organisation

Director, Pringle Brandon

[email protected]

After an Interiors background, I specialised in Workplace Consulting in the early nineties at The Chadwick Group, introducing some of the first flexible working at Andersen Consulting in Paris and Sulzbach, and "Right Space" at Coopers & Lybrand. Moving on to DEGW in 1997 for 10 years, I managed a multi-skilled studio, and created the Government Team for DEGW. In 2007 I joined Pringle Brandon to extend the skill base of the consulting team and grow the team.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Sub-Saharan Africa Sectors: Petrochemical, Pharmaceutical, Utilities/services, Media & marketing, Call centres,

Financial & insurance, Legal practices, Professional services, Research & laboratories, Healthcare, Not for profit/charities, Defence & services, Local government, Central government, Education - schools, FE and HE, Libraries & museums

Wright

Rob

BA (Hons)

Full 002

[email protected]

Director, Workplace Strategy EMEA, Johnson Controls

Rob is currently working with Johnson Controls as Director of Workplace Strategy EMEA, Global Workplace Solutions, where he delivers the workplace strategy offering with the Johnson Controls Workplace Consulting team. On the 1st January 2007 Rob established "diverse notion" focusing on the development of innovation in the workplace and the interactive engagement of users. This followed 20 years of experience in office design within the corporate world and design practices; Rob has focused his knowledge development on the analysis and implementation of workplace strategies, delivering efficient and cost effective office environments that meet the functional needs of the business and their people. Rob joined ABN AMRO in February 2002 as Global Head of Workplace Strategy, developing initiatives to deliver space efficiencies throughout the global portfolio. During this time the team identified significant saving opportunities through standard measurement practices and setting strategic targets in the office environment. Prior to ABN AMRO Rob spent six years with Citigroup as Head of Space Planning for the EMEA region. In this role, he implemented 12,500 moves in one year and was instrumental in the delivery of the half a million square feet Citigroup Centre building at Canary Wharf. Rob established his expertise with DEGW and Shell International.

Regions: Western Europe, Eastern Europe & Central Asia, North America, Latin America &

Caribbean, Middle East & North Africa, Asia Pacific (Oceania)

Sectors: Property & real estate, Financial & insurance, Professional services, Local government

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Workplace Consulting Organisation

Register Template

Jim Meredith

AIA, ULI

Full 114

[email protected]

Principal, Meredith Strategy & Design

I am deeply interested in activating the power of "white space" ­ the undiscovered and under-leveraged places, spaces and strategies in between function and interaction. My purpose is to uncover and make extraordinary connections that enhance the value of investments in architecture, workplace, people and brand. I work by designing and developing collaborative creative engagements generating targeted solutions to the specific issues, contexts and values of my client organizations. My principle domain of practice is the world of work, either independently or in its influences on and from lifestyle and community. In my work I focus on­ * Organizational design and its supportive architecture * Interaction and the power of engagement * Place-based innovation strategies * The environmental articulation of the message of a brand * The satisfaction of designing compelling experiences

Regions: Sectors:

North America, Middle East & North Africa, Asia Pacific (Oceania) Manufacturing, Pharmaceutical, Utilities/services, Property & real estate, Retail and FMCG, Media & marketing, Financial & insurance, Legal practices, Professional services, Research & laboratories, Not for profit/charities, Local government

The Register of Workplace Consultants

46

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