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CHARLOTTE CHAPTER Awards Presented at the Annual Meeting in Dallas

COMMITTEE

New Designee Communications Educations Membership Research Candidate Development

CHAIRPERSON

PATTI WHITENER, CPCU TOSH SIAO, CPCU HAL WHITE, CPCU JULIE WESTHOFEN, CPCU JENNIFER SPENCER, CPCU WENDY BOMAN, CPCU

AWARD

Chapter Good Works Merit Award Jay W. Gleason Memorial Public Relations Award for Excellence E. Adrian Teaf Memorial Education Achievement Award CPD Award for Excellence & Membership Achievement Award for Excellence Research Award For Excellence Edwin S. Overman Candidate Recruitment & Development Award for Excellence

Congratulations!

BULK RATE U.S. POSTAGE PAID CHARLOTTE, NC PERMIT NO. 137

Charlotte Chapter of CPCU P.O. Box 560743 Charlotte, NC 28256-0743

OCTOBER 1997

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JUMBO SHRIMP, PLASTIC GLASSES & EXCITING MEETINGS

Denis Bilodeau, CPCU

During the past month, I had the pleasure of attending two outstanding CPCU functions. The Charlotte Chapter's first meeting of the 1997-98 Chapter year and the CPCU Annual Meeting in Dallas. Those who attended our Chapter meeting on September 23rd enjoyed a very interesting and entertaining report on Class Action Litigation presented by Dr. Claude Lilly, Ph.D., CPCU, CLU, Chair of Risk Management and Insurance at UNCC. We also had the opportunity to meet Ms. Sandra Edwards, recipient of this year's Charlotte Chapter scholarship grant. This meeting provided a great opportunity to visit with Chapter officers, committee members, old friends and meet fellow CPCU's. Congratulations to Deirdre Barbee and her committee for giving us a taste of the excellent programs we can expect through the year. In late September, I was honored to attend the CPCU Annual Meeting in Dallas on behalf of the Chapter and collect the numerous awards achieved by last year's committees. In the proud tradition of Charlotte, our Chapter was recognized with Excellence awards in five categories as well as two additional achievement awards. These awards are not easily earned and we are grateful to the past committee members for all their hard work and dedication. Congratulations to David Schneider and his team. See page four for a complete list of awards and committee chairs. During the Dallas meeting, 10 Charlotte new designees received their designation. On behalf of the Charlotte Chapter we congratulate and welcome the following new Chapter Members: Eric Bailey, CPCU, Liberty Mutual; Eva Humphries, CPCU, Selective Insurance; Wanda Little, CPCU, Allstate; Karin Marsfield, CPCU, Fireman's Fun; Deborah Mitchell, CPCU, Royal Insurance; Donald Quick, CPCU, CIGNA; Peter Resch, CPCU, Philedelphia Insurance; Milton Ray Tedder, Jr., CPCU, Fireman's Fund; Donna Tinkle, CPCU,

CIGNA; Mary Carter, CPCU, Royal Insurance and Arleen Muaryk, CPCU, Royal Insurance. What do Jumbo Shrimp, Plastic Glasses & Exciting Meetings, have in common? On the surface, they all appear to be oxymorons, however . . . if you are like me, it's very easy to immerse yourself in the hectic pace of the day and focus on the fires that immediately surround you. I would like to suggest Chapter meetings can be exciting! CPCU Chapter activities offer a great way to re-energize your spirit and broaden your focus. I invite all new, as well as veteran CPCUs, to join in some real business therapy. First, our "Open Air" conference at Pine Lake Country Club on October 23 will provide another great opportunity to meet fellow insurance professionals. Next, the Insurance Forum on November 6 (see insert) offers an outstanding panel of speakers and an opportunity to personally congratulate and meet our new designees. Attend both functions -- you'll be glad you did!

CHAPTER CALENDAR

Mark these dates in your calendar!

1997/1998 CALENDAR OF UPCOMING EVENTS

Please note: For our 1997 luncheon meetings we have a new location -- the Hyatt Charlotte at South Park. Meetings will begin at 11:15 a.m.

OCTOBER 23, 1997 First CPCU Annual Golf Tournament, Pine Lakes Country Club. Proceeds to benefit the School of Insurance and Risk Management at Appalachian State University NOVEMBER 6, 1997 Insurance Forum. See page 2. DECEMBER 1997 Networking luncheon in conjunction with Panthers' wives' charities. JANUARY 22, 1998 Satellite Broadcast: "Employment Practices Liability Issues." Possible 3 C.E. credits

CHARLOTTE CHAPTER NEWS

1997 - 1998 CHAPTER OFFICERS & CHAIRS

PRESIDENT

LAW FIRM SPONSORS INSURANCE SEMINARS

On November 6, 1997, the law firm of Cranfill, Summer & Hartzog, L.L.P. will sponsor Continuing Education Seminars for adjusters in the areas of North Carolina Workers' Compensation Law and Defense of Liability Claims. The seminars will be held at the Adam's Mark Hotel in Charlotte and will run during the same time period; each has been approved for three hours of Property & Liability ICEC's by the North Carolina Department of Insurance. A reception immediately follows the seminars, beginning at approximately 5:30 p.m., and continuing until 8:00 p.m. Registration for the seminars will be take place between 1:00 p.m. and 2:00 p.m. on November 6. The seminar cost is $30.00 per person. Selected Defense of Liability Claims topics include (1) Premises Liability: Liability for Criminal Acts of Third Parties; (2) Harassment Litigation in State Court; (3) Investigation & Evaluation of Wrongful Death Claims; (4) Insurance Coverage & Policy Issues: Recent Cases and Developments; and, (5) Settlements with Minors & Decedents' Estates. Shel Robinson will be speaking on Premises Liability: Liability for Criminal Acts of Third Parties.

Denis Bilodeau, CPCU 536-6230 X6402

PRESIDENT ELECT

Steve Santee, CPCU 510-2500

VICE PRESIDENT

Taishen (Tosh) Siao, CPCU 366-1628

SECRETARY/TREASURER

Julie Westhofen, CPCU 554-1220

NEW DESIGNEE REPRESENTATIVE

Penelope Alford, CPCU 522-2818

PROGRAMS

INSURANCE FORUM '97 "INFLUENCING THE FUTURE"

The Charlotte Chapter's 25th annual Insurance Forum will be held on Thursday, November 6th at the Adams Mark Hotel in uptown Charlotte. This year's event promises to be very informative and timely. Under the theme of "Influencing the Future" the forum will explore the issue of banks in the insurance industry. Our outstanding roster of speakers includes Mr. Henry G. Williamson, Chief Operating Officer, BB&T Corp.; Mr. Daschiell Propes, CPCU, Chief Deputy commissioner, NC Dept. of Insurance; Ms. Karen Foley, Vice President, Business Development, CNA Insurance Cos., and Mr. John G. Riley, CPCU, ARM, CIC, President of the National Professional Insurance Agents Association. Our speakers, representing each side of this issue, make this event an exellent opportunity to gain understanding of the distribution changes we're facing now and in the future. Your invitation has been sent and we recommend registering early as this year's Insurance Forum will be a sellout event.

Deirdre Barbee, CPCU 536-6230 X1229

INSURANCE FORUM '96

Jeff Stengel, CPCU 536-6230

BUDGET & FINANCE

Roger Robison, CPCU 376-9161

COMMUNICATIONS

Nicholas Empson, CPCU 554-4281

EDUCATION

GOOD WORKS AND DIABETES

This year, Penelope Alford, CPCU lost her 50 year old godmother to diabetes. Shortly thereafter, her father was diagnosed as a diabetic. After taking inventory of this tragedy, Ms. Alford researched the subject of diabetes. Diabetes kills more people than AIDS and breast cancer. 178,000 people died of diabetes in 1996. It is probable that each of us will know more people with diabetes than we will know those with cancer. There has been such an epidemic of diabetes for decades, which many do not realize. Channeling grief into action led Ms. Alford to a commitment of raising $500 for this year's Walktoberfest, an annual fundraiser by the American Diabetes Association. This project is dedicated to the memory of her godmother and others who have died of diabetes and out of a commitment to those living with diabetes. Ms. Alford's campaign began with her personal donation of $100. On September 27, the date of Walktoberfest, Ms. Alford turned in $510 and expects close to another $200 in donations. Joining Penelope in the Walktoberfest was Jennifer Daniels, CPCU, the captain of the Royal Insurance Team. Ms. Daniels raised over $100. The response from the Charlotte Chapter of CPCU has been overwhelming. Not only were there pledges from individual chapter members, but The Hartford Personal Insurance Center has pledged $100. We thank chapter president Denis Bilodeau, CIC, CPCU for making this possible. Many heartfelt thanks to each of you for remembering the diabetic and channeling your kindness to action.

Bob Tobey, CPCU 543-3434

MEMBERSHIP

Vicki Gron, CPCU 362-4480

RESEARCH

Jennifer Daniels, CPCU 522-2839

CANDIDATE DEVELOPMENT

Ann Jordan, CPCU 556-8714

IMMEDIATE PAST PRESIDENT

David Schneider, CPCU 522-3054

GOLF TOURNAMENT

The Golf Tournament Committee would like to thank our sponsors to date: HOLE SPONSORS EBI Company General Reinsurance Royal Insurance Specialty Insurance Operations J&H/Marsh McLennan, Inc. Crum & Forster Morris York William Surles & Brearley, LLP Liberty Mutual Cameron M. Harris The Hartford Personal Lines Royal Charlotte Branch Industrial Risk Insurers Royal Commercial Programs Willis Corroon Corporation of NC World Assurance -- Royal Insurance Swimmer Insurance Agency The Hartford Commercial Lines TEE SPONSORS Selective Insurance The Body Shop St. Paul Insurance

We have received excellent response from everyone and we anticipate a very successful golf tournament. We want to thank our sponsors for their support and we're looking forward to a great day of golf and fellowship. Deirdre Barbee, CPCU, Programs Chair

Research Committee Update

"TECHNOLOGY: A STRATEGIC TOOL FOR THE INDUSTRY"

Does this topic interest you?

It's not too late to join the Research Committee and make a valuable contribution to the Charlotte Chapter. Committee Members: Curtis Crockett, CPCU Ralph McNatt, SCLA, AIC Steve Zrebiec, CPCU Jennifer Daniels, CPCU, ARE

Please call Jennifer Daniels at (704) 522-2839 for more information.

CPCU CHARLOTTE CHAPTER AWARDS SCHOLARSHIP

· SEPTEMBER MEETING. Dr. Claude Lilly, CPCU, CLU, Ph.d., James J. Harris Chair of Risk Management and Insurance at the University of North Carolina at Charlotte, speaking on "Mass Tort Litigation: Changes in the Class Action Environment" to the Charlotte CPCU Chapter at their September meeting.

· Sandra Edwards is a senior at Appalachian State University, who is majoring in Risk and Insurance, Finance and Psychology and minoring in international business and communications. She is from the Charlotte area, maintains nearly a 3.5 grade point average and works on campus. Her career goal is to design and implement wellness programs. Here she receives this year's Charlotte Chapter Scholarship grant from Chapter President Denis Bilodeau. Behind Denis and Sandra is Dr. David Wood, CPCU of ASU.

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