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General Sales & Handling Agents

Your Airline Business Partner

About Us

CrossRacer was founded in October, 1992 in Buenos Aires to take charge of Swissair´s Cargo Department, Swissair, the Swiss national airline. We are a General Sales and Services Agent which stands out for being neutral, proffessional and showing excellence in our services. Our work team consists of highly qualified experts focused in delivering a high-quality and proffessional service. We have own offices in four countries of South America: Argentina, Brazil, Chile and Uruguay and commercial agreements in Bolivia, Paraguay and Perú.

Our work team consists of highly qualified experts focused in delivering a high-quality and proffessional service.


CROSSRACER INTERNATIONAL A company focused to the outsourcing of airlines in the cargo field. Based on a wide knowledge of the local market and an excellent infrastructure, we offer a turn key solution for marketing, management and operational processes. We act as an extension of the airline. Among the airlines we represent, we highlight the following: · South African Airways Cargo (South African Airways) · Swiss WorldCargo (Swiss International Airlines) · Lufthansa Cargo · Boliviana de Aviación · QATAR Airways Cargo · Aerolíneas Argentinas · Gol Transportes Aéreos · Singapore Airlines Cargo

We offer a turn key solution for marketing, management and operational processes.


» Representation » Marketing » Market follow up » Market report to the Airline » Sales (Dedicated position) » Official Mail sale » W.W. Net destinations selling » Sales intelligence » Reservations » AWB control » Targets and Budget » Allotments » Airline special products » Customer Service » Telephone sales » Sales statistics » Sales Reports » Sales payments to the Airline » Special Airline events » Sales Training » Special customers requests » Customers data base » Deep knowledge and excellent relationship with all Agents and Forwarders in our local markets (Main selling customers in the air cargo segment) » Mailings (Information + specials) » Close coordination with cargo operations

Above are the general points. Any additional duty requested by the Airline, will be added to the responsibilities to carry out.

GHA (GROUND HANDLING AGENT-CARGO). ON BEHALF OF THE AIRLINE OFFLOADING » ULD (Pallet ­ Containers) » Bulk (loose cargo - carts) LOADING » ULD (Pallet ­ Containers) » Bulk (loose cargo - carts) » ULD control IMPORT » Cargo delivery to Warehouse » Tally check against manifest » Irregularity report (if any) » Lost & Found tracing / actions » AWB delivery to Consignees » Arrival notification to Consignees » Special attention to special products » Collection of Charges Collect » Reporting of Charges Collect » Payment of Charges Collect to the Airline » POD information if requested » Arrival data on carriers EDP system EXPORT » Acceptance of Airwaybills ready for carriage » Manifesting » Preparation of ULD's for export » Check Customs export clearance » Supervise loading on ULD´s / loose » ULD control / reporting » Handling staff with DGR course / instruction » DG shipments check and acceptance » AVI shipments check and acceptance » Special products shipments acceptance » Release of operational messages TRANSFER » Transfer transit shipments to onward carrier (TRM) » Control transfer departure MAIL » Incoming Mail delivery » Outgoing mail acceptance and loading

Services and duties to be specified according the IATA SGHA, plus any special or additional on carriers request.

Contact Us

ARGENTINA | Headquarters Carlos Pellegrini 1069 9º - C1009ABU Ciudad Autónoma de Buenos Aires - Argentina Tel:.+54 11 4322-4222 Fax: +54 11 4328-9676 [email protected] BRASIL Rua Estrela D'Oeste, 124 Bl. A Sala e25 Cond. Global Cumbica - Vila Barros 07140-030 Guarulhos - São Paulo - Brasil Tel: +55 11 2402-7210 Fax: +55 11 2402-7212 [email protected] CHILE Avda. 11 de Septiembre Nº 1945 Of. 514, Providencia - Chile. Tel/Fax: +56 2 365-1753 [email protected] URUGUAY Colon 1482 - Oficina 14 Montevideo - Uruguay Tel: +598 916 5008 [email protected]



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