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Work Choice Project Team Implementation Working Group Restricted Commercial/Policy/Management

Meeting Outcome Note

Date of meeting Purpose of Meeting Regular/Ad hoc Location Attendee[s] 14th December 2009 Merger of LA Working Group and PSA16 Group Regular Novotel, 50 Arundel Gate, Sheffield, S1 2PR Andy Wilson DWP Brian Parfett DWP Malcolm Gentle DWP Andrew Stott DWP Simon Francis DWP Christine Appleby DWP Val Kearney DWP Dave Grimstone DWP Helen Sargent DWP Louise Green DWP Lisa Westley DWP Secretariat Trevor Gillham Kathy Melling Celia Chapman Colin Jacklin Robin Bellamy Tony Wardle Phillip Howells Sarah Newman Linda Jordan 1. Welcome and Introductions Somerset Kent Cheshire West & Chester Cheshire East Lincolnshire Nottingham Rhondda Cynon Taf CBC Brent Valuing People Team

Introductions were made. AW stated that several DWP representatives have been invited to this meeting as it is a good opportunity for different areas to give updates. Two groups have now been confirmed into the LA transition and implementation working group to identify ways of making change work on the ground.

2. Review of action points from previous meetings

Actions from both meetings have been updated on the previous minutes and are all cleared.

Meeting Outcome Note Template March 09

Work Choice Project Team Implementation Working Group Restricted Commercial/Policy/Management 3. Revised Terms of Reference for this new merged group AW asked the group if there are any contacts that need to be included for future meetings. Action on AW to ask Garrick Smythe to nominate a representative from a LA in Scotland. AP01 14/12 Action on SF to send contact details for Diane Heywood. AP02 14/12 It was decided that Matt Hudson is the overarching link to Mental Health. · · · · · · · · Bid assessments are now being subjected to a robust process, due for completion at the end of January. Preferred suppliers will be announced during the first week of February. Contracts awarded end of April. Go Live ­ 25th October. The Project is working on provider guidance and the relationship with supported businesses. The Provide Sub-Group is still being operated with notes being published and available on the DWP website. Currently looking at Contract Management. The Provider Guidance will be published at the same time as the contract awarded.

4. Project Manager Update

TG asked if there is a change of provider, this will have implications for Somerset as a co-funder. He has concerns about the timescale as it may only leave 10-12 weeks to consider reassigning funding to the new provider, which is a tight timescale when involving legal departments and committee structures. MG stated that it will not necessarily be by the end of April, more until the end of October. As long as there is an agreement in principle as in positive conversations with the incoming provider. . KM stated that she would like to see regional structures included in the local framework. AW stated that structures are only helpful if there is a clear gateway as different regions operate differently and people change roles. KM confirmed that structures are broadly the same in most areas and would like to see the PSA16 regional lead group to be included in the guidance as the location pack provided by Job Centre Plus will not include mental health and LD structures. SN stated that providers should give evidence of basic structures as some providers are not clear of their area.

Meeting Outcome Note Template March 09

Work Choice Project Team Implementation Working Group Restricted Commercial/Policy/Management AW stated that the evaluation process is already written. Contracts are then monitored by Contract Management. Job Centre Plus has an established routeway into Contract Management. Job Centre Plus also has Mental Health Activity Co-ordinators. SN asked ­ what level are the Co-ordinators ­ DEA level? MG confirmed that they are the band higher than a DEA. KM commented that Work Choice is only a small part of PSA16. LAs need to get working together well to make efficiency savings. Integration is important with provider guidance being key. KM to speak to Matt Hudson outside the meeting regarding consultation on the provider guidance. LJ commented that she works with 12 areas for the hardest to help group with challenging behaviour and mental disabilities. Analysis shows that the current system doesn't work due to capacity, support, skills and knowledge. Statutory organisations have a perception that this group of individuals cannot work 16 hours when these individuals can work more. AW confirmed that the service requirements have been published and all disabilities should be identified correctly. Job Centre Plus is reviewing training for DEAs. KM stated that providers need to have specific expertise and be up to date in terms of research. 5. WORKSTEP to Work Choice Transition Events feedback 6. Transition ­ update 3 events were held in November in Edinburgh, Cardiff and Leeds. Over 200 representatives for current providers attended at each event. Notes from the events have been published on the extranet. MG gave the following update: · 3 million pounds is available to providers to assist with transitional activities. · The timeline is a 6 months window from April to October. At either side of the contract award, there are two key milestones. · Preferred bidder status and contract signature ­ until the providers have signed, there are certain things which cannot be done i.e. providing personal details to the incoming provider. · There will be 14,000 people moving from WORKSTEP to WORKCHOICE. There will be implications from TUPE and public sector pensions' protection. We are working closely with HR specialists to understand how to tackle TUPE and Non TUPE cases Meeting Outcome Note Template March 09

Work Choice Project Team Implementation Working Group Restricted Commercial/Policy/Management · · We are developing a HR/TUPE Plan. We have opened discussions with ERSA.

TG asked whether the incoming provider has a contractual requirement. MG confirmed that the new provider will not be contractually obliged as the inherited liabilities would devalue all of the contracts. TG stated that surely they have a Duty of Care. MG confirmed that they cannot enforce new providers will work within TUPE guidelines... SN confirmed that they had closed down a Workstep programme and brought in a regeneration team. A lot of participants did move on but there were some who didn't. SN asked whether there is a time limit linked to staying on Work Choice. AW confirmed that the provision consists of three modules. Module one has a limit; module 2 is reviewed after two years and those who need continuing support will move into module 3. TG asked if a participant has been in receipt of a LA pension and pay conditions ­ could the participant end up with minimum pay and no benefits? MG confirmed that the aim is to protect current terms and conditions as far as possible, TUPE gives clear guidance. TW stated that he has concerns regarding the subcontractors and the detail which is at the end of the timeline. TW would like to encourage dialogue quickly as possible after February. TW asked whether the model/formula on transitional funding had been finalised. AW confirmed that suggestions have been received from BASE. Expecting a finalised model by the end of December. TW asked whether the incentive payment is still in negotiation. MG confirmed that proposals are being considered and DWP are meeting with BASE shortly. A communication will be sent mid January if this changes. PH asked if the provisional dates of 21/22 January for LA HR Reps have been finalised. AW confirmed that actual dates will be issued by the end of December.

Meeting Outcome Note Template March 09

Work Choice Project Team Implementation Working Group Restricted Commercial/Policy/Management 7. Specialist referral agencies for Work Choice CA gave the following update: · A high level design has been mapped out for Specialist Referral Agencies. · CA distributed copies of the high level design. · This will be distributed to key stakeholders. · A workshop is to be held on 17th December to sign off the high level design and establish eligibility criteria for who can become a Specialist Referral Agency, to limit the number of inappropriate referrals. · There is not a definitive list of who these organisations are. KM asked if this will be linked to PSA16 and will it be sent to the voluntary sector? AW confirmed that it would be. Following the workshop, action on CA to feedback to KM. AP03 14/12 Action on LAs to feedback ideas on which organisations should be able to make direct referrals by 8th January. Feedback to be sent to [email protected] AP04 12/12. LJ stated that common language needs to be developed and engrained and the perceptions of families and education should be challenged. SF commented that this programme should challenge that. 8. Work Choice Communications LG gave an update regarding Communications. The Work Choice Communications Team is currently preparing an information pack for providers and employers. This will include shell letters, frequently asked questions and lines to take. Due for completion at the end of January. LG confirmed that the team has contacts of Chief Executives in England but does not have contacts for Wales and Scotland. LG would also like confirmation that the CE route is the appropriate route to take for some communications. Attendees agreed that the CE route is the correct route. SF confirmed that his Department was intending to send some correspondence out shortly and it would be a good opportunity to involve Work Choice. Action on LG to contact SF to draft a letter for this group to QR. AP05 14/12 Action on KM to send a copy of a letter sent from Valuing Employment and a contact of the Valuing Employment team for future correspondence. AP06 14/12 PH asked that the letter be sent to WGLA and COSLA as Wales and most likely Scotland do not have a route in via the Chief Executives.

Meeting Outcome Note Template March 09

Work Choice Project Team Implementation Working Group Restricted Commercial/Policy/Management 9. Right to Control ­ update AS gave the following update on Right to Control. · The trailblazer areas for Right to Control will be announced in February 2010. · This provision will test how pooling separate funding streams helps individuals find work. · The RtC trailblazers will be fully evaluated by ODI. · The RtC trailblazers have access to a maximum of £7.5m of Work Choice funding which was excluded from the Work Choice contract package budgets. SJ stated that she has been involved in Getting a Life using blended funding around 400 individuals, which has proved difficult. This project has been running from 2007 and does not have the same status with DWP. AW recommended she raised this issue with ODI. KM commented that Jobs First is aligned with RTC. 10. Project Search ­ update Brian Parfett gave an update regarding Project Search and circulated a handout. Handout attached.

11. DWP Liaison with ADASS

BP confirmed that DWP will continue working with ADASS and in particular John Nawrockyi.

12. Access to Work Update on: Role of Job Coaches Supported Businesses and their access (to Access to Work)

David Grimstone gave the following update:· Supported Businesses can apply for any element of the Access to Work from October 2010. · This covers job coaching. · Job coaches are available from 26 weeks with a potential increase of 13 weeks if the participant moves to Work Choice. · If the participant leaves Work Choice then Access to Work comes back into force. AW stated that the DWP Customer Charter details the minimum standards which customers can expect and strengthens the mechanisms for feedback.

13. DWP Customer Charter

Work, Recovery and Inclusion was launched by Ministers on 14. Mental Health & Employment Strategy December 7th. It incorporates the PSA16 (Socially Excluded Adults Public Service Agreement) Delivery Plan and forms part of the Government's response to the Perkins review (Realising ambitions).

Meeting Outcome Note Template March 09

Work Choice Project Team Implementation Working Group Restricted Commercial/Policy/Management It endorses the recommendations of the review for a more `joined-up' approach to service delivery across Department for Work and Pensions and health and social care services. The health service commitments apply to England and the DWP commitments to Great Britain. It commits the Government to improving the employment chances of people in touch with secondary services, with the long-term vision being to see a large increase in the number of people in employment by 2025, and to narrow the gap between their employment rate and that of disabled people generally. The plan covers supporting people to build skills to compete for jobs, enabling people to get jobs, and supporting employers and employees to keep people in work. The plan will be delivered on a local scale by a `broad spectrum of providers' and the new Mental Health Coordinators in Jobcentre Plus form part of the Government's commitment to strengthening partnerships at a local level. There are specific commitments for Work choice and disability services contained in WRI. for the full version please see. http://www.cabinetoffice.gov.uk/media/314039/work-recoveryinclusion.pdf 15. Shared Customer As with the DWP Customer Charter, the Shared Customer Promise details the minimum standards which customers can expect and Promise Launch strengthens the mechanisms for feedback. (ERSA)

16. AOB

17. Actions

AW would like the group to reconvene on Wednesday 3rd February, a meeting request will be sent out in due course. AW is happy to receive any views/information to the following e-mail address speciali[email protected] AW stated that notes from the various events are available on the extranet. AP01 14/12 - Action on AW to ask Garrick Smythe to nominate a representative from a LA in Scotland. AP02 14/12 - Action on SF to send contact details for Diane Heywood. Action cleared - contact details received on 22/12/09. AP03 14/12 - Following the SRA workshop, action on CA to feedback to KM. AP04 14/12 - Action on LAs to feedback ideas on which organisations should be able to make direct referrals by 8th January. Feedback to be sent to [email protected] AP05 14/12 - Action on LG to contact SF to draft a letter for this group to QR.

Meeting Outcome Note Template March 09

Work Choice Project Team Implementation Working Group Restricted Commercial/Policy/Management

AP06 14/12 - Action on KM to send a copy of a letter sent from Valuing Employment and a contact of the Valuing Employment team for future correspondence.

Completed by: Lisa Westley

Date: 16 December 2009

Meeting Outcome Note Template March 09

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Meeting Outcome Note

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