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AL MURAT GÜRÇAY MBA, MCSA Ethem Efendi Cad. Firin Sok. Servet Apt. Erenköy, Istanbul TEL: 0216-3609094 CELL: 0539-6030199 email:[email protected]

EXPERIENCE Project Manager / Consultant 12/2005 ­ 4/2007 ISS Group, Atlanta, USA

Managing MS CRM integration projects along with full IT systems life-cycle projects; including: envisioning, design and project planning, resource management, testing, deployment, operations, enduser training and maintenance. Completed full-life cycle software implementation projects. Responsible for implementing and managing CRM /ERP integration projects for our customers via MS BizTalk and MS CRM /MS SharePoint integration, responsible for project teams, budgeting, task lists. Performed Pre and post-sales consulting. Experience in consulting and leading IT project teams; as well as broad across-the-board knowledge of Microsoft products, technologies and architecture. In depth knowledge and understanding of Project Management and the supporting approaches, methodologies, frameworks and tools (such as the Microsoft Solutions Framework). Proven ability to engage with customers, understand their business problems, structure suitable solution projects and guide them to the right course of action. IT Consultant (part-time) 1/2005 ­ 12/2005 MGC Textile, INC., Istanbul, Turkey

Provided IT consultancy to the top management of MGC Textile, Inc. Company with 300 employees and yearly sales over 20 million USD. Improving technology, establishing new technological standards, change management and business process reengineering. Consulting on upgrading the in-house ERP system. Microsoft products integration consulting. Performed consulting on utilizing internet based technologies, instant messaging and web based teleconferencing for increasing customer satisfaction and sales for the organization. Researching and testing of new technologies for the top management. Planning of technology implementation and training of the employees on new technologies and software. Performing overall business consulting to the organization, such as sales cycle management, establishing procedures, guidelines and marketing strategy. Partner Technical Specialist (PTS) 5/2004 - 11/2004 Microsoft , Istanbul, Turkey

Management of pre-sales evangelism, technical marketing & support resources for partners in small and medium business sales group. Provided technical consulting to sales teams on Microsoft products and business solutions. Provided pre-sales support to partners, coordinating partner readiness activities with Partner Programs Manager, acting as technical marketing resource such as product demos, proof of concept demos, escalation resource for managed partners, assisting partners in building sales opportunities and closing the sales cycle. Guided partners for vertical enablement in mid-market customers, transferring business process sales knowledge and skills around MS technology and solutions, business value and sales strategy to partners. Performed on site demos as part of pre-sales activity with managed partners to customers. Working with Technical Account Managers and Technical Sales Representatives on sales cycle and partner evangelism.

Technical Project Manager/Consultant

7/2001 - 1/2004 ISS Group, Atlanta, USA

Worked with sales teams, programmers and management members on implementation as well as ecommerce, manufacturing and ERP systems integration. Performed e-business transformation strategy planning for various industries including, health, manufacturing, marketing and retail. Managed implementation and development teams on full-life cycle implementation projects. Managed full-life cycle e-commerce, e-procurement, and e-marketplace projects for small and medium sized organizations. Performed pre-sales support to sales teams. Acted as business analyst on IT projects. Performed pre-sales, post­sales support system integration and implementation activities for online catalogs with multiple RDMS back ends. Managed integration of Verisign payment processing systems with e-commerce products. Acted as the business and technical consultant to the president of the company on internet, e-commerce, online marketing and MS CRM projects. Researched industry business /IT trends, providing IT strategies and goals. Internet Technology Director 2/2000 - 7/2001 Atlanta, USA

Managed full-life cycle web and e-commerce projects from conceptualization to delivery of streaming media applications for U.S. government funded internet projects specializing on Import/Export organizations. Performed pre-sales and sales activities. Acted as business analyst for determining clients' online needs to enhance their web presence and online payment systems. Implemented and supported web based database driven applications with SQL and MS Access for improving interactivity of portals. Managed and web portals. Extensive experience in streaming media, encoding, and marketing of streaming media applications. Managed a team of two web designers for the commercial streaming media web portal. Designed a U.S. patent pending customizable interactive streaming video view box for delivery of streaming media applications in real time to end-users. Support Engineer 6/1997 - 2/2000 DataScan Technologies Atlanta, USA

Worked with project managers, developers and implementation teams on wholesale finance systems planning, design and implementation projects for large banks such as Bank of America, and NationsBank Performed remote installations of database applications on NT servers via remote administration tools. Provided software and hardware support to client-server based risk management applications as well as onsite and remote support to client/server database applications. CERTIFICATES & IT KNOWLEDGE Certificates: MCP, MCP+I, MCSE, MS CRM Professional, MCSA 2003 Training: Windows Systems, TCP/IP, IIS, LAN , Technical sales training, MS CRM, Business consulting Networking: Windows 2000, 2003 Server and client systems. Citrix, familiar with UNIX and Linux. Experience with LAN and WAN applications. Active Directory, Terminal Server and domain structure. Wireless network experience. Internet: Share Point Portal Server, Windows Share Point Services, E-commerce, Pay-per-view models, Online payment processing models, TCP/IP, FrontPage, IIS and wireless and mobile technologies. Applications and Language: Microsoft CRM 3.0, Microsoft Office applications, Windows 2000, 2003 Server Systems, MS Project, ACT!. Worked with Mfg/Pro and Verticalmart integrations. Experience with MS Access, SQL, HTML, DHTML familiar with MS BizTalk server, orchestration and adaptors.

EDUCATION 1995-1996 M.B.A in Operations Management, Georgia College and State University, Milledgeville, GA, USA. 1992-1995 B.A in Computer Information Systems, Georgia College and State University, Milledgeville, GA, U.S.A. 1988-1992 A.S. in Computer Electronics, Bogazici University, Istanbul, Turkey., 1981- 1988 H.S Tarsus American College, Tarsus, Turkey

SKILLS AND OTHER EXPERIENCE Understanding of PMI Methodology. Experience in a multi-national work environment; international work experience Software architecture and full life-cycle IT solution development experience. Excellent verbal and written communication skills in both English and Turkish. Available for domestic and international travel. Experience in cross-cultural management, familiar with ERP and JIT systems. Small Business Management, E-commerce integration and consulting experience. Excellent organization and presentation skills. Lived in the U.S. for 14 years, familiar with culture and the business environment. No military obligation.


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