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Implementing RemoteFX on HP ProLiant Servers

Integration note

Introduction .........................................................................................................................................2 Requirements .......................................................................................................................................2 Configuring RemoteFX ..........................................................................................................................4 ProLiant DL/ML370 G6 server............................................................................................................4 Enabling the GPU.................................................................................................................................8 ProLiant WS460c G6 workstation blade with WS460c graphics expansion blade...................................9 Enabling RemoteFX...............................................................................................................................9 Known issues and workarounds .............................................................................................................9 For more information ..........................................................................................................................10 Call to action.....................................................................................................................................10

Introduction

A new role in Microsoft® Windows Server® 2008 R2 SP1, called RemoteFX, provides enhancements to the Remote Desktop Services, improving the performance and experience of virtual desktop users. This document gives you instructions for installing RemoteFX on the following HP ProLiant servers. We do not recommend implementing RemoteFX on other ProLiant servers. · HP ProLiant DL/ML370 G6 Server · HP ProLiant WS460c G6 Workstation Blade with WS460c Graphics Expansion Blade After installing Windows Server 2008 R2 SP1, Remote Desktop Services includes the following Remote Desktop Services roles: · Remote Desktop Session Host (RDSH) · Remote Desktop Virtualization Host (RDVH) · Core services (Requires Hyper-V) · RemoteFX: RemoteFX (Requires Hyper-V and the addition of a qualified GPU) · Remote Desktop Licensing · Remote Desktop Connection Broker · Remote Desktop Gateway · Remote Desktop Web Access For information on installing Windows Server 2008 R2 SP1, refer to our integration note "Implementing Microsoft® Windows Server® 2008 R2 Service Pack 1 on HP ProLiant and Integrity servers" at http://h20000.www2.hp.com/bc/docs/support/SupportManual/c02478548/c02478548.pdf.

Requirements

Table 1 lists the requirements for RemoteFX that are defined by Microsoft.

Table 1. Microsoft Requirements for RemoteFX

RDVH Requirement Processor Description

The processor in the RemoteFX server must support Second-Level Address Translation (SLAT). In virtualization scenarios, hardware-based SLAT support improves performance. With Intel®-based processors, Extended Page Tables (EPT) are the same as SLAT. With AMDTM-based processors, Nested Page Tables (NPT) are the same as SLAT. The RemoteFX server requires at least one GPU (graphics mezzanine card or full-length PCI Graphics card). The GPU driver must support DirectX 9.0 and DirectX 10.0. If you have more than one GPU in the RemoteFX server, the GPUs must be identical. The GPU must have sufficient dedicated video memory that is separate from system memory. The RemoteFX encoder is optional and provides additional scalability on the RemoteFX server. You must install the hardware encoder card in an x4-speed PCI-express slot or greater. Your server must meet the Hyper-V hardware requirements and you must enable the hardware assisted virtualization options in the server BIOS. The Hyper-V hardware requirements for Windows Server 2008 R2 are available at the Windows Server 2008 Technical Library (http://go.microsoft.com/fwlink/?LinkID=180919).

GPU

RemoteFX Encoder

Hyper-V

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Table 1. Microsoft Requirements for RemoteFX

RDVH Requirement Description

RDS

Enable Remote Desktop Services. For additional information, see the Microsoft guidelines, which are available at the Windows Server 2008 R2 Technical Library (http://technet.microsoft.com/en-us/library/dd647502(WS.10).aspx) A RemoteFX client can run as software or by using a RemoteFX decoder. The software client is part of the Remote Desktop Connection that is included with Windows Server 2008 R2 with SP1. The RemoteFX hardware decoder will be available through partners as a complete solution.

Client options

IMPORTANT RemoteFX features require both Hyper-V and Hyper-threading enabled at the BIOS. For information on enabling Hyper-V and Hyper-threading, refer our integration note, "Implementing Microsoft® Windows Server® 2008 R2 Hyper-VTM and Microsoft Hyper-V Server 2008 R2 on HP ProLiant servers" at http://h20000.www2.hp.com/bc/docs/support/SupportManual/c01 925882/c01925882.pdf?jumpid=reg_R1002_USEN.

Table 2 lists our guidelines for RemoteFX. These are only guidelines and not recommendations or supported configurations.

Third-party GPUs are not available directly from HP. Purchase these adapters through a third-party vendor. We have completed the basic compatibility testing with the GPUs listed; however, we are not responsible for any hardware incompatibility with the GPUs. We do not provide support or warranties for third-party adapters. For questions and concerns relating to the GPUs, contact the GPU vendor. For questions and concerns about RemoteFX, contact Microsoft.

Table 2. Guidelines for RemoteFX

RDVH Requirement Product

ProLiant DL/ML370 G6 server

ProLiant WS460c G6 workstation blade with WS460c graphics expansion blade

Server

Server with slot 3 (and slot 8 for dual card configuration) available and hyper-threading enabled at the BIOS HP ML/DL370 G6 Intel® Xeon® X5560 (2.80GHz/4-core/8MB/95W) Processor Kit (Part Number 495932-B21)

Server installed in either of the following: · · HP BladeSystem c7000 Enclosure HP BladeSystem c3000 Enclosure

Processor

Intel Xeon processors: E5540, E5530, E5620, E5640, E5630, E5620, X5675, X5660, E5649, E5645, E5620

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Table 2. Guidelines for RemoteFX

RDVH Requirement Product

ProLiant DL/ML370 G6 server

ProLiant WS460c G6 workstation blade with WS460c graphics expansion blade

GPU

Select from the following third-party GPUs, rated at 300 watts or less:

Select from the following third-party GPUs, rated at 300 watts or less:

· · ·

ATI FireProTM V5800 graphics adapter ATI FirePro V7800 graphics adapter ATI FirePro V8800 graphics adapter (HP Part Number 100-505625; Retail Part number 100-505603) NVIDIA Quadro FX 5800 graphics adapter

·

1, NVIDIA Quadro 5000 graphics adapter (requires WS460c Graphics Expansion Blade) 1, NVIDIA Quadro FX 5800 graphics adapter 1, NVIDIA Quadro 6000 graphics adapter (WS460c Graphics Expansion Blade) 1 or 2, NVIDIA Quadro FX 880 graphics adapters 1, NVIDIA Quadro FX 2800 graphics adapter

· ·

·

· · GPU adapter Graphics Card Power Cable Adapter Kit for the ML/DL370 G6 Server (Part Number 537721B21)

Not applicable

Configuring RemoteFX

The configuration instructions in this section are specific to the HP ProLiant DL/ML370 G6 server and ProLiant WS460c G6 workstation blade with WS460c graphics expansion blade and do not apply to any other server platforms, including other generations of the server.

CAUTION When configuring a ProLiant DL/ML370 G6 server, failure to follow the steps in this document and the HP ProLiant DL/ML370 G6 Servers Graphics card power cable kit Installation Instructions may result in a nonfunctioning configuration or possible damage to the hardware. The installation instructions are available at http://h20000.www2.hp.com/bc/docs/support/SupportManual/c02 475365/c02475365.pdf.

ProLiant DL/ML370 G6 server

For detailed information on the GPU and cable installation, refer to the HP ProLiant DL/ML370 G6 Servers Graphics card power cable kit Installation Instructions. It is important to refer to these instructions included with the cable kit throughout the GPU installation. The installation instructions are available at

http://h20000.www2.hp.com/bc/docs/support/SupportManual/c02475365/c02475365.pdf.

For instructions on accessing the server components, refer to the HP ProLiant DL/ML370 G6 Server Maintenance and Service Guide. The maintenance and service guide is available at http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01711820/c01711820.pdf.

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IMPORTANT Unless you require the RemoteFX feature, we do not recommend installing a GPU in the ProLiant server. GPUs required to support RemoteFX are not compatible with the embedded graphics device that drives the console port. Installation of a qualified GPU in order to install RemoteFX requires you to disable the embedded graphics device, resulting in no display on the VGA console. In addition, the iLO Remote Console will not function after installing a GPU and enabling RemoteFX.

For a single-GPU configuration, install the GPU in slot 3. For dual-GPU configurations, install the homogenous GPUs in slot 3 and slot 8.

NOTE

If the storage controller is in slot 2, move the storage controller to either slot 1 (preferred) or slot 5 because some GPUs occupy slot 2.

To install the GPU, open the server, remove the back fan cage, and remove the black plastic plate in the bottom of the server. Locate power connectors P9 and P12. For instructions on accessing the server components, refer to the HP ProLiant DL/ML370 G6 Server Maintenance and Service Guide. The maintenance and service guide is available at http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01711820/c01711820.pdf.

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Figure 1: Power connectors

Single GPU To install a single GPU, follow these steps and read the HP ProLiant DL/ML370 G6 Servers Graphics card power cable kit Installation Instructions. The installation instructions are available at http://h20000.www2.hp.com/bc/docs/support/SupportManual/c02475365/c02475365.pdf.

1. Insert the GPU into slot 3. 2. Read the HP ProLiant DL/ML370 G6 Servers Graphics card power cable kit Installation Instructions

and select the cable with the pin connector that matches your GPU. The installation instructions are available at http://h20000.www2.hp.com/bc/docs/support/SupportManual/c02475365/c02475365.pdf.

3. Connect the end of the cable labeled "Graphics Card" to the GPU.

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4. Connect the other end of the cable to either power connector P9 or P12. For more information on the

cable installation, refer to the cable labels and the documentation included with the cable kit.

Figure 2: Single-GPU configuration

5. Replace the black plastic plate and fan cage. For instructions on replacing parts, refer to the HP

ProLiant DL/ML370 G6 Server Maintenance and Service Guide. The maintenance and service guide is available at http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01711820/c01711820.pdf.

Two homogenous GPUs To install two GPUs, follow these steps and refer the HP ProLiant DL/ML370 G6 Servers Graphics card power cable kit Installation Instructions. The installation instructions are available at http://h20000.www2.hp.com/bc/docs/support/SupportManual/c02475365/c02475365.pdf.

1. Insert the first GPU into slot 3. 2. Insert the second GPU into slot 8. 3. Refer to the HP ProLiant DL/ML370 G6 Servers Graphics card power cable kit Installation Instructions

and select two cables with pin connectors that match your GPU. The installation instructions are available at http://h20000.www2.hp.com/bc/docs/support/SupportManual/c02475365/c02475365.pdf. end to power connector P9.

4. For the GPU in slot 3, connect one end of the cable to the GPU (as marked on the cable) and the other 5. For the GPU in slot 8, connect one end of the cable to the GPU (as marked on the cable) and the other

end to the power connector P12.

6. For more information on the cable installation, refer to the cable labels and the documentation

included with the cable kit.

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7. Connect the ends of the cables labeled "Graphics Card" to the GPUs. 8. Connect the other ends of the cables to the power connector P9 and power connector P12. For more

information on the cable installation, refer to the documentation included with the cable kit.

Figure 3: Two-GPU configuration

9. Replace the black plastic plate and fan cage. For instructions on replacing parts, refer to the HP

ProLiant DL/ML370 G6 Server Maintenance and Service Guide. The maintenance and service guide is available at http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01711820/c01711820.pdf.

Enabling the GPU

Follow these steps to enable the GPU:

1. Power on the server. 2. After the server boots, go into the BIOS settings. 3. Enable the GPU(s) by promoting the GPU (in slot 3) to be the primary display device and disabling the

embedded display adapter.

4. Save and continue the boot process. 5. Connect the monitor to the Digital Video Interface (DVI) port on the GPU.

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ProLiant WS460c G6 workstation blade with WS460c graphics expansion blade

All ProLiant WS460c G6 workstation blades include a GPU. If you wish to change your GPU, see the HP ProLiant WS460c G6 Workstation Blade with WS460c Graphics Expansion Blade Maintenance and Service Guide.

Enabling RemoteFX

Follow the instructions in the Deploying a Single Microsoft RemoteFX Server Step-by-Step Guide to activate and use the RemoteFX feature. The guide is available at http://technet.microsoft.com/enus/library/ff817586(WS.10).aspx.

Known issues and workarounds

Table 3 lists the known issues with ProLiant servers and Remote FX.

Table 3. Known issues on ProLiant servers and RemoteFX Issue Issue 1 Details Console displays a black screen. Description The console port was disabled in the BIOS when installing the GPU.

Workaround Connecting the monitor to the DVI port of the GPU enables the display. This will not work by itself with a KVM. An alternative solution is to use Remote Desktop Protocol to connect to the server. Issue 2 The iLO Remote Console displays a black screen. Description If the console port in the BIOS is set to "Disabled," the iLO Remote Console does not function. The following Event Log entry displays to indicate the that the port is disabled: Event ID 7 - "Initiating changes to turn on update Microsoft-Windows-RemoteFXEmbeddedVideoCap-Setup-Package of package [server name]. Client id: DISM Package Manager Provider." Solution There is no workaround or solution available at this time. If you require remote access, work around this issue by using Remote Desktop Services to enter the server.

Issue 3

KVM monitor display is unreadable. Description Solution DVI output port resolution is too high for the KVM monitor. Set the DVI output resolution to 1024x768.

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For more information

For additional information, refer to the resources listed below.

Resource description HP Windows Server 2008 R2 Home Page Administrator's Guide for Microsoft® Windows® on HP ProLiant WS460c G6 Workstation Blades with WS460c Graphics Expansion Blades Web address http://h18004.www1.hp.com/products/servers/software/micr osoft/os/windows2008r2/index.html http://h20000.www2.hp.com/bc/docs/support/SupportManu al/c01870207/c01870207.pdf?jumpid=reg_R1002_USEN

Call to action

Send comments about this paper to [email protected] Follow us on Twitter: http://twitter.com/ISSGeekatHP

© Copyright 2011 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Intel and Intel Xeon are trademarks of Intel Corporation in the United States and other countries. AMD is a trademark of Advanced Micro Devices, Inc. TC110305IN, March 2011

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