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Mrs. Hanes' Moravian Cookies Moravian Sugar Crisp Co., Inc.

4643 Friedberg Church Road Clemmons, NC 27012-6882 (336) 764-1402 Fax (336) 764-8637

Outside the 336 area code call toll free: (888) 764-1402 · Fax (888) 764-4072

Prices effective through August 31, 2008 Hours: Mon.-Fri.: 7am -5pm; Sat. 9am-2pm, Oct.-Dec.: Sat. 8am - 4pm

Order Online or Visit Our Website and Tour Our Bakery! www.hanescookies.com E-mail: [email protected]

Six Delicious Flavors Hand-made by Mrs. Travis Hanes

Local Bakery Customers See Pick-up Pricing on Page 13

1

Mrs. Hanes NEW Cookbook!

357 pages, 500 recipes. Combining trusted favorites from her original cookbook with new dishes that have received the hardy approval of family and friends. This volume of recipes and recollections comes to you well tested and highly recommended. Item # CB2 ................................. $20.00

"Super's at Six-Second Seating"

3

4

Photo 1 - Mrs. Hanes'

"Ginger Crisps"

Photo 2 - Mrs. Hanes'

"Sugar Crisps"

"Lemon Crisps"

Item #L-1 Item #L-2

Photo 3 - Mrs. Hanes'

A paper thin, delicious spicy cookie made from an early Moravian recipe. A natural treat with coffee or tea.

Item #G-1 Item #G-2

This is the most delicious Sugar Cookie in the world. An old fashioned tea cake, made from a secret family recipe passed down for eight generations.

Item #S-1 Item #S-2

A favorite of all ages. Crisp and delightful with a true fruit flavor. Lemon Crisps 1-lb. Tin..$18.00 Lemon Crisps 2-lb. Tin ..$30.00

Ginger Crisps 1-lb. Tin $18.00 Ginger Crisps 2-lb. Tin ..$30.00

Item #M-P

Sugar Crisps 1-lb. Tin ...$18.00 Sugar Crisps 2-lb. Tin....$30.00

Item #S-P

Round Shapes Ginger Crisps Two 7-oz. Tubes...............$18.00

Round Shapes Sugar Crisps Two 6.3-oz. Tubes ........$18.00

Turn the page for Special Gift Packs and Savings Combinations!

2

Turn the page for Special Gift Packs and Savings Combinations!

2

Traditional Moravian Christmas Star

The star is 21" from tip to tip. Easily assembled. Use indoors or outdoors if protected from the rain. Electric cord and bulb included. Assembly is required.

Item #EF

Moravian Star..................................$25.00

5

6

Photo 4 - Mrs. Hanes'

"Chocolate Crisps"

For those people who like a rich chocolate flavor cookie--crisp and delicious.

Item #C-1 Item #C-2

Photo 5 - Mrs. Hanes'

"Butterscotch Crisps"

This is the most delicious butterscotch cookie you can buy.

Item #B-1 Item #B-2

"Black Walnut Crisps"

A real Black Walnut cookie.We use crushed walnuts and walnut flavoring. Unique and distinctive.

Item #W-1 Item #W-2

Photo 6 - Mrs. Hanes'

Chocolate Crisps 1-lb. Tin..$18.00 Chocolate Crisps 2-lb.Tin..$30.00

Butterscotch Crisps1-lb.Tin.$18.00 Butterscotch Crisps2-lb.Tin.$30.00

Walnut Crisps 1-lb. Tin.....$18.00 Walnut Crisps 2-lb.Tin....$30.00

Shipping and handling charges are located on order blank and on the Ordering Information page of catalog.

ORDER CHRISTMAS COOKIES BY DEC. 12TH

33

Special Occasions send A One-of-a-Kind Cookie!

Our New Valentine Label! Made by Hand... Just for You!

If your Valentine is one of a kind, give them a one of a kind cookie! Hearts & Flowers in a Red Tin

For

Saving Combinations

Special Gift Packs

One of our most popular items has been the introduction of our special gift combinations at our very special price. Check out the savings below! No flavor substitutions for items GP-1 thru TU-6. We are unable to divide gift packs for separate addresses. (A delightful combination) 1-6.3-oz. Tube Moravian "Sugar Crisps" 1-7-oz. Tube Moravian "Ginger Crisps" (Savings $2.00) 1 lb. Tin Moravian "Ginger Crisps" 1 lb. Tin Moravian "Sugar Crisps"

ITEM #GP-1 ...........................................$18.00

ITEM #GP-2 ...........................................$34.00

Use our regular price list and item code. Just indicate Valentine delivery. (Heart shapes not available in tubes.)

(G-1) (S-1) (G-1) (S-1) (C-1) (G-1) (S-1) (C-1) (L-1) (G-1) (S-1) (C-1) (L-1) (B-1)

(Savings $4.00) 1 lb. Tin Moravian "Ginger Crisps" 1 lb. Tin Moravian "Sugar Crisps" 1 lb. Tin Moravian "Chocolate Crisps" (Savings $6.00) 1 lb. Tin Moravian "Ginger Crisps" 1 lb. Tin Moravian "Sugar Crisps" 1 lb. Tin Moravian "Chocolate Crisps" 1 lb. Tin Moravian "Lemon Crisps"

ITEM #GP-3 ...........................................$50.00

ITEM #GP-4 ...........................................$66.00

Anniv ersar Birthdays! ! ies! y a Mother r's D 's Day! athe F Easter! "Just Because" Days!

Use our regular price list and item code and just put the special occasion in your gift message. We'll add a special sticker:

Don't Forget!

(Savings $8.00) l lb. Tin Moravian "Ginger Crisps" 1 lb. Tin Moravian "Sugar Crisps" 1 lb. Tin Moravian "Chocolate Crisps" 1 lb. Tin Moravian "Lemon Crisps" 1 lb. Tin Moravian "Butterscotch Crisps"

ITEM #GP-5 ...........................................$82.00

These cookies made by hand juwere st fo your Mother's Day. r

(Savings $13.00) Almost Get A Free Tin! 1 lb. Tin Moravian "Ginger Crisps" (G-1) 1 lb. Tin Moravian "Sugar Crisps" (S-1) 1 lb. Tin Moravian "Chocolate Crisps" (C-1) 1 lb. Tin Moravian "Lemon Crisps" (L-1) 1 lb. Tin Moravian "Butterscotch Crisps" (B-1) 1 lb. Tin Moravian "Black Walnut Crisps" (W-1)

NEW! ITEM #TU-6.................................$54.00

ITEM #GP-6 ...........................................$95.00

Happy Mother's Day!

6 Tubes (one of each flavor) 7 oz. "Ginger Crisps" 7 oz. "Chocolate Crisps" 6.3 oz. "Sugar Crisps" 6.3 oz. "Butterscotch Crisps" 6.3 oz. "Lemon Crisps" 6.3 oz. "Black Walnut Crisps" Tubes are made in limited quantities. Order by December 5th for the holiday season or call for availability.

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ORDER CHRISTMAS COOKIES BY DEC. 12TH

Jonathan Norian Jed Travis Sheila Fiona Isabella Evva Mona Madison Caroline Scott Mike

Our Cookie Family

Mocha

Dear friends,

Well it's been another exciting year for the Mrs. Hanes Moravian cookie clan. My husband Travis and I turned 75 years old. We continue to enjoy good health and we stay very busy. I love to work in my garden and Travis enjoys helping me. However he is getting a little weary of my recent fascination for BIG ceramic pots. "Alright now Evva, decide where you want this thing because it is not going to EVER move again!" Our weekly family dinners with our friends (at least 23 at a time) continue to fill me with warmth and happiness. "Simple joys" - I think that is the way I would sum up my life. On the family front, all my granddaughters (our "Cookie Tasters") are having an exciting year. Fiona began Kindergarten and sister Isabella is in 4th grade. This is Madison's senior year in high school and she is looking at colleges. She is serious about her studies and yet somehow manages an active social life. Her mother, Ramona (President) jokes that she has put a tape player under Madison's pillow that plays the message: "Choose a state supported college" while she sleeps. However, she isn't sure Madison ever really sleeps. Grandson Jedidiah continues working on his music and is still our "number one" Moravian Star assembler. He also is our resident musician and often serenades us at dinner. Ramona and Scott will celebrate their 25th wedding anniversary in July. They hope to take a cruise but it sort of depends on Madison's College choice. So it may be a cruise- or could be a back-yard picnic. Whatever the venue, 25 years of marriage is an achievement and I am very proud of them.

Evva Hanes President Emeritus, Founder Travis Hanes Vice President Emeritus, Founder Ramona Hanes Templin President & Secretary Mike Hanes Vice President & Treasurer Jedidiah Hanes Templin Ramona's Assistant Madison Hanes Templin Chief Cookie Taster Emeritus Isabella Hanes Chief Cookie Taster Fiona Hanes Assistant Cookie Taster Mocha Hanes (the dog) Head of Security

Son Michael (Vice President) continues his church involvement and bike riding. He averages around 150 miles a week. Recently he rode 67 miles in the "Three Mountain Madness" Bike Race. He was supposed to ride 75 miles, but he injured his foot prior to the ride playing golf (explain that to me). Mike also has his own pottery wheel and kiln and makes beautiful pottery. Actually all our family is involved in making "art". Mike, Scott, and Norian make pottery on a wheel. Ramona, Caroline, and myself hand-build pottery. Travis carves walking sticks. Our "creations" are displayed in our bakery sales area. Dinners are filled with "show and tell time". Ramona jokes that while she has never been the best at rolling out cookie dough, she has learned to roll out a mean slab of clay and does use lots of cookie cutters in her hand-built designs. So our family tradition of hand-rolling and hand-cutting continues in more ways than one. So yes, "simple joys." Lots of laughter, occasional disappointments, the usual business challenges, but most of all there is love. My family truly does love each other and we enjoy each others company. I view that as our greatest accomplishment. Until Next Year, Evva Hanes

Want to read more about my family and see our past brochure photos? Go to www.hanescookies.com. 5 Click on Our Story to the left of the Home Page. Then click on Brochure Updates.

Visit Our Website Visit Our Website and Tour Our Bakery! and Tour Our Bakery! www.hanescookies.com

Valentines Day, Easter, Mother's Day, Weddings, Showers and many more!

Great For All Occasions

The History of Our Bakery

I remember as a child lying beneath my mother's old wood stove as she baked Moravian cookies. The craft of making the cookies was brought from Germany by the early Moravian settlers. At age 5, I began helping my mother (Bertha Crouch Foltz) make the cookies at Christmas to supplement the family income received from our small dairy farm. In 1960, my mother's health failed, and I took over the baking. By word of mouth the business grew and the reputation of our unique, thin, high quality cookies has spread around the world. Now we have over 80,000 mail-order customers and we continue to grow about 10% a year. While our business has grown steadily, our method of making the cookies remains the same. Every cookie is rolled, cut and packed by hand. The flavor is literally rolled into the cookie. Our first product was the Moravian Sugar Crisps Cookie. This old family recipe has been handed down for generations. Our customers say, "It is truly a cookie with a personality." We also make Moravian Ginger Crisps. This type of gingerbread cookie has long been a local Christmas favorite. It is rolled paperthin and is delicious! In addition, we also make Lemon Crisps, Chocolate Crisps, Butterscotch Crisps and Black Walnut Crisps. We use no additives or preservatives in any of our cookies so you really are buying an honest-to-goodness, old-fashioned cookie. Our business is truly a family endeavor. I am the seventh generation of Moravian cookie makers. My husband Travis and I have been followed in the business by our daughter, Ramona Hanes Templin 6 and our son, Mike Hanes. My grandchildren are the ninth generation. Jedidiah and Madison Templin and Isabella and Fiona Hanes have the formidable job of being "Cookie Tasters". Being a family business, our pride in our product is personal as is the concern and care we give each order. Because of this concern, quality service is maintained. Lately we have been emphasizing my name, Mrs. Hanes in all our advertising. The reason for this is because not every Moravian cookie is created equally. Some Moravian cookies are now being made by machine. But not Mrs. Hanes' Moravian Cookies. We are honestly a hand-made cookie. This means all dough is hand-rolled by a person. Each cookie is hand-cut by a person. Every tin, tube, and bag is hand-packed by a person. Yes, "made by hand" is expensive and labor intensive. While machines would certainly increase our profit margin we'd also have to make our dough "machine friendly". This would dramatically alter the taste and quality of our cookies. That's not something we are willing to do nor is that the cookie I want my name to represent. Our goal is not to be the biggest, most profitable cookie company in the world. We simply want to be the best. So look for my name, Mrs. Hanes on any Moravian Cookies that you buy. If you see my name you can be assured that you are buying a real Moravian cookie. We'd love for you to visit our bakery. Group tours are given January through October. Call for more information. Evva Hanes

ORDER CHRISTMAS COOKIES BY DEC. 12TH

Ordering Information

If you prefer to order by phone, we will gladly help you.We add phone lines every year, but things sure do get busy, so ­ CALL EARLY!!! Website address: www.hanescookies.com Set up your Address book! Order gifts for all your friends at one time and only one charge. Once you have registered and ordered you can return and find all addresses stored in your Address Book and History. Overseas and Canada orders cannot be placed on Internet. If you order by fax, do not send a copy of your order by mail. This could result in possible duplication. Include your credit card information and don't forget to give us your address. We accept Visa or Mastercard, or American Express. Include credit card number, expiration date and name on card or make check or money order payable to Mrs. Travis Hanes. Your order is processed immediately after we receive it. Therefore, the charge may appear on your credit card bill before the product has been shipped.

Mon.-Fri.: 7am-5pm, Sat. 9am-2pm (Oct.- Dec., Sat. 8am-4pm) (336) 764-1402 · Fax (336) 764-8637

Business Hours

Outside the 336 area code call toll free (888) 764-1402 · Fax (888) 764-4072

Telephone Orders Internet Orders

Fax Orders

bottom line is this: A WRONG ADDRESS WILL COST YOU THREE TIMES THE SHIPPING AMOUNT TO RECEIVE IT, SO PLEASE DOUBLE-CHECK ALL ADDRESSES! We guarantee delivery in excellent condition to the addresses given us in your original order. WE SHIP UPS whenever possible. Include all suite and apartment numbers and correct zip codes. Include telephone number if possible. We ship year-round. All Orders Must be Received by Dec. 12th to Guarantee Holiday Delivery! For additional gifts, use own stationery.

Tracking Your Orders

Payment & Processing

Taxes & Other Charges

N.C. residents add 2% sales tax. No P.O. Boxes unless the street address is unattainable. Call for Canada and overseas charges. Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands require $8.00 additional postage per package and the handling.

Please make sure all addresses are correct and complete. UPS now charges a returned package fee. This year any returned package will be charged a returned fee and a reship fee. Any forwarded package will be charged an address correction fee. There are NO REFUNDS on returned cookies. Nor can flavors be exchanged, the

Address Corrections & Re-Shipping Charges & Exchanges & Refunds

Track your orders using your 6 digit CUSTOMER NUMBER or if you ordered on our Website, use your ORDER IDENTIFICATION NUMBER. Your customer number is the 6 digits located above your name on your credit card confirmation, your brochure label or at the top of your invoice. Your order I.D. is found on your emailed notification. Your order will be shipped by UPS unless P.O. Box, Canada, Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, APO & FPO. If you indicated "ship at once" and your order is being sent via UPS, you can track your order by going to our Website: www.hanescookies.com and click on Track Your Order. Just type in your customer number (or Order ID) and click Track. Please keep in mind that only orders that have been shipped can be tracked. Our rule of thumb for shipping is as follows: Orders received Before December 4th and requested to be shipped at once ­ normally ship within two days. If you request an arrival date in the future, we ship according to the estimated time in transit (allowing several days for delays). After December 5th, we are very busy, but still do our best. Our cut off date for guaranteed holiday delivery is December 12th. However, believe me, we do everything humanly possible to fill and send every order as quickly as we can no matter when it is received. Just remember this is not a mass produced product. It is made by hand... and we sell every cookie we make. So for the best possible service, simply Order Early! DELIVERY, HANDLING & INSURANCE CHARGES FOR EACH SEPARATE ADDRESS Please Note:

·NO P BOXES unless the street address is unattainable. .O. ·Call for Overseas & Canada shipping charges. ·Alaska, Hawaii, Puerto Rico and U.S. Virgin Islands require $8.00 additional postage per package plus the handling. ·Each address you ship to requires the calculations at left to determine the postage charge.

If Order Totals:

6

UPS Ground UPS 2nd Day Air Next Day Air Add: Add: Add: Up to $21.99 $8.45 $16.50 $33.25 $22.00 to $39.99 $9.45 $21.00 $40.00 $40.00 to $68.99 $10.00 $27.50 $50.00 $69.00 to $84.99 $11.25 $34.00 $58.50 $85.00 to $108.99 $12.25 $38.00 $61.00 $109.00 to $134.99 $13.75 $42.00 $65.00 $135.00 to $199.99 $16.00 $53.75 $77.50 $200.00 to $299.99 $22.00 call call $300.00 to $399.99 $26.75 call call $400.00 to $499.99 $35.00 call call $500.00 to $599.99 $44.00 call call $600.00 to $699.99 $56.00 call call $700.00 to $999.99 $68.00 call call Over $1,000.00 $84.00 call call

7

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www.hanescookies.com Mrs. Hanes' Moravian Cookies · Moravian Sugar Crisp, Inc.

4643 Friedberg Church Road · Clemmons, NC 27012-6882 Phone (336) 764-1402 · Fax (336) 764-8637 Outside the 336 area code call toll free: (888) 764-1402 · Fax (888) 764-4072

Order Form

Please print to avoid errors

Customer No: ___________________________________________ Check or Money Order Payable to Mrs. Travis Hanes

MasterCard

1 2 3 4 5 6 7 8

Method Of Payment

(Printed above your name on the address label)

Name: ____________________________________________________________________________

VISA

American Express

9 10 11 12 13 14 15 16

Street:___________________________________________________________________________

Apt. or Suite:____________________________________________________________________

City: ____________________________________________________________________________

Signature________________________________________ Exp. Date ______ /______ If you are paying by credit card we can total your order and send confirmation of total. State: ___________________________________________________ Zip: __________________ Please note: All orders are processed when we receive them regardless of your requested "arrive by" date. Therefore the charge may appear on your credit card bill before your order is shipped.

Daytime Phone: (_________)____________________________

My Personal Order (use reverse side for gift orders):

Quantity Item Amount TOTAL

Email:_________________________________________________________________________ Ship to me at above address. It is a Business Residence Ship to me at the address below (my alternate address)

Name: ____________________________________________________________________________

TOTAL FROM THIS PAGE PERSONAL ORDER TOTAL GIFT ORDERS FROM REVERSE SIDE SUB-TOTAL NC Residents add 2% SALES TAX

Street:___________________________________________________________________________

Apt. or Suite:____________________________________________________________________

City: ____________________________________________________________________________

State: ___________________________________________________ Zip: __________________

Ship at once Ship to arrive by

Daytime Phone: (_________)________________________________

EXTRASUB-TOTAL ABOVE BOXES NO P.O. BOXES unless POSTAGE & P .O. the street address is unattainable. (Add $5.00 PERSONALHI, PR, USVI address for each AK, ORDER plus handling charges below) CallABOVE PERSONAL ORDER charges. for Overseas & Canada shipping TOTAL HANDLING

(See handling chart for each order)

Email:__________________________________________________ Business Residence

TOTAL ABOVE PERSONAL ORDER

GRAND TOTAL ALL:

Use Reverse Side For Your Gift Orders.

Total of All Items

TOTAL FROM ABOVE PERSONAL ORDER TOTAL GIFT ORDERS FROM REVERSE SIDE SUB-TOTAL NC Residents add 2% SALES TAX EXTRA POSTAGE & P.O. BOXES

No P.O. Boxes unless the street address is unattainable. Add $8.00 for each AK, HI, PR, USVI address plus handling charges below. Call for overseas and Canada shipping charges

If it is more convenient to use personal stationery, please do so. Just make sure all the necessary ordering information is included. (Quantity, Item Number, Arrival Date, Message, & Phone number (if possible)) and whether the address is a Business or Residence.

Delivery, Handling & Insurance Charges

GRAND TOTAL ALL

Please refer to the chart at the right to determine the Shipping Charges for each individual address. Our standard method of shipping is United Parcel Service (UPS) Ground.

Taxes

North Carolina residents must add 2% sales tax on the entire order.

(If ordering by credit card, we can total your order and send confirmation of total)

PO Boxes and Military Addresses

We prefer no P.O. boxes unless the street address is unattainable. P.O. boxes and military addresses (APO & FPO) will be sent Parcel Post and cannot be tracked or guaranteed delivery.

Alaska, Hawaii, Puerto Rico & US Virgin Islands require $8.00 additional postage PLUS the regular handling and are sent US Priority Mail.

AK, HI, PR, USVI Addresses

Up to $21.99 $ 8.45 $16.50 $33.25 $22.00 to $39.99 $ 9.45 $21.00 $40.00 $40.00 to $68.99 $10.00 $27.50 $50.00 $69.00 to $84.99 $11.25 $34.00 $58.50 Overseas and Canada Addresses $85.00 to $108.99 $12.25 $38.00 $61.00 Call for overseas and Canada shipping charges. $109.00 to $134.99 $13.75 $42.00 $65.00 $135.00 to $199.99 $16.00 $53.75 $77.50 FOR ALL ADDRESSES: $200.00 to $299.99 $22.00 call call $26.75 call call Please make sure all addresses are correct and complete. $300.00 to $399.99 $35.00 call call UPS now charges a returned package fee. This year any returned package will $400.00 to $499.99 $500.00 to $599.99 $44.00 call call be charged a returned fee and a re-ship fee. Any forwarded package will be $600.00 to $699.99 $56.00 call call charged an address correction fee. The bottom line is this: A wrong address $700.00 to $999.99 $68.00 call call will cost you three times the shipping amount to receive it. Please double-check Over $1,000.00 $84.00 call call all addresses. PLEASE NOTE: Each address you ship to requires the above calculations to determine the postage charge.

Delivery, handling & insurance charges for each separate address: If Order Totals: UPS Ground UPS 2nd Next Day Add: Day Air Add: Air Add:

Delivery, Handling & Insurance Chart

ORDER CHRISTMAS COOKIES BY DEC. 12TH

Yes, please see reverse side for my gift orders:

3

Qty . Item Amt. TOTAL

Send Gifts To The Following: GIFT 1 Business Residence Qty .

Amt. Name: Street: TOTAL

Item

Send Gifts To The Following: GIFT Business Residence

Name:

Street:

City: State: Phone (if possible) ( ) Zip:

City:

State:

Zip:

Phone (if possible) (

)

Ship at once Ship to arrive by_______________________

A gift from:_________________________________

SUB-TOTAL THIS GIFT TOTAL HANDLING THIS GIFT

(See handling chart for each gift)

Ship at once Ship to arrive by_______________________

SUB-TOTAL THIS GIFT TOTAL HANDLING THIS GIFT

(See handling chart for each gift)

A gift from:_________________________________

TOTAL THIS GIFT

TOTAL THIS GIFT

Send Gifts To The Following: GIFT 2 Business Residence Qty .

Amt. Name: Street: TOTAL

Item

Send Gifts To The Following: GIFT 4 Business Residence Qty .

Item

Amt.

TOTAL

Name:

Street:

City: State:

City: Zip: )

State:

Zip:

Phone (if possible) (

)

Phone (if possible) (

Ship at once Ship to arrive by_______________________

SUB-TOTAL THIS GIFT TOTAL HANDLING THIS GIFT

(See handling chart for each gift)

Ship at once Ship to arrive by_______________________

A gift from:_________________________________

SUB-TOTAL THIS GIFT TOTAL HANDLING THIS GIFT

(See handling chart for each gift)

A gift from:_________________________________

TOTAL THIS GIFT

TOTAL THIS GIFT SUB TOTAL THIS COLUMN

SUB-TOTAL LEFT COLUMN

SUB TOTAL THIS COLUMN

ORDER CHRISTMAS COOKIES BY DEC. 12TH

Transfer Grand Gift Order Total to the front side of form and calculate your total order.

GRAND Gift Order TOTAL THIS PAGE

This means you are getting the real thing! An honest-to-goodness hand-made cookie. What exactly does that mean? Every cookie is: Hand-Rolled

Always Look for My Picture on the Label

Hand-Cut

Hand-Packed

Our "Rockin' Rollers"

Rolling cookies is not easy, but Betty Brown and Kay Loggains make it look like fun.

Our Artists In Aprons

They don't manufacture cookies they create them. At 6:30 every morning, Monday through Friday, about forty-five employees arrive and begin their work day. Rolling pins in hand, they begin the painstaking process of making these delicate cookies. It is not an easy task. The cookies are so fragile and thin that each one pound bag or tin contains around one hundred cookies. Often we hear customers refer to our cookies as "works of art." They get no argument from us! We make around 100,000 pounds of cookies a year and there are at least 100 cookies a pound. That equals TEN MILLION COOKIES, each cut out one by one using only a cookie cutter. That is quite a feat!

ORDER CHRISTMAS COOKIES BY DEC. 12TH

11

Tour Group Information

In 1990, daughter Mona gave the first organized tour of our bakery to her son, Jed's kindergarten class. We never made a concentrated effort to publicize these tours, but word of mouth proved to be a very powerful advertising tool. Now, over 16 years later, news of our bakery tours has spread far and wide. Last year over 7,000 school children and over 5,000 senior citizens, local and national tour groups visited our bakery. A typical tour lasts around 1 hour and every tour is a personally customized experience. In our school tours we incorporate mathematics, economics, writing skills and history. We visit "Grandma's Kitchen" (equipped with a wood stove, an antique cupboard and table, rolling pin, cookie cutters, and pans). We also highlight our warehouse, our "Secret Recipe" mixing room, the shipping and boxing area, our packing room and the office. Most fascinating to all is our baking area, where everyone gets to watch our "Artists in Aprons" hand-rolling and hand-cutting our cookies. A sample of one of our 6 different flavors is given at each "station". The major emphasis of every tour is stressing the importance of how honesty and hard work are the essential building blocks to success (whether it be in business or school work). We have heard from many parents how a tour of our bakery was a very positive influence on their child's school performance. Believe me, this is the most unusual tour you will ever take. So bring your church, school, senior citizens, or any type of group and tour our bakery. We are very proud of our business and would like to share its history with you. Call for an appointment today! Phone us at: (336) 764-1402 or toll-free (888) 764-1402. Tours are given Monday-Friday, January-October 10:00 to 2:00. There is a $2.00 charge per person. (Sorry, no in depth tours are given November and December ­ too busy!). But you can still come and enjoy tasty samples and watch our bakers from our special viewing area.

If you can't visit our bakery, you can take a tour online! Go to

www.hanescookies.com

Click on The Bakery at the left of our home page then click on Pictorial Tour.

What is a Moravian?

"What exactly is a Moravian?" This is a question we are often asked. Originating in the Czech province of Moravia, the Moravian church was a pre-Reformation church begun by John Hus of Bohemia. His protests and teachings caused him to die a martyr's death at the stake on July 6, 1415. The followers of John Hus organized the Unitas Fratrum (Unity of the Brethren) which became the first fully organized Protestant church in 1457. Many members were persecuted, driven from their homes, and imprisoned. They migrated to Germany and found refuge on the estate of a young nobleman, Count Zinzendorf, who was interested in their beliefs. They were often referred to as "that religious group from Moravia", and thus the name "Moravian" evolved. The Moravians came to America and established a settlement in Bethlehem, PA. From there they came south to what is now Winston-Salem, N.C. Today there are many Moravian churches in our area. Our bakery is located on Friedberg Church Road. The road received its name from Friedberg Moravian Church built in 1773 and where nine generations of my family have been members since the beginning. 12

ORDER CHRISTMAS COOKIES BY DEC. 12TH

Bakery "Pick Up" Prices

For Our Local Customers

For the Holidays

For Special Occasions

Dear Friends, For those of you who live near our bakery, we encourage you to take a drive into the country and visit us. Our bakery sits in the middle of what was once my father's farm. All year long our bakery is a flurry of activity. Our "Artists in Aprons" are always busy at work. Rolling pins are "rolling," cookie cutters are "cutting," and out of our ovens "pop" the most delicious cookies you'll ever taste! And remember, Moravian cookies aren't just for the holidays! We are open year round and our cookies can make any occasion unique and tasty. We never add artificial additives like food coloring to our cookies. Personally, we think it alters the smell and taste and "good-taste" is very important to us. However, for Bakery Pick-Up we are able to hand-roll and hand-cut some very special shapes for your special celebrations. For instance: For VALENTINE'S DAY, you might like to share your heart with some HEARTS! At EASTER, put some chocolate Bunnies and lemon CHICKS in an Easter Basket. There are FLOWERS for Spring or WEDDING BELLS in June. To insure freshness, all special shapes are made in limited quantities. Please call to reserve your order. We will have them ready and waiting on your requested "pick up" date. We also make small sample packs as party favors adorned with a personalized label. We've made Bells for Weddings, Houses for Realtors, Teeth for Dentists, Apples for Teachers, Donkeys for Democrats and Elephants for Republicans. Advanced notice is needed for any special shapes. Call for more information: (336) 764-1402. Please come visit and watch our cookies being made. Taste a cookie fresh from the oven and enjoy a sample of our 6 different flavors. And, oh yes, one extra bonus... stay for more than 10 minutes and you'll leave smelling like a cookie! Mrs. Hanes and Family

Bakery "Pick-Up" Prices (tax included) $9.25 All 1 lb. cellophane bags All 1/2 lb. cellophane bags ­ any flavor $5.00 All 6.3 oz. or 7 oz. tubes ­ any flavor $7.25 All 1 lb. tin ­ any flavor $14.00 Six Difference Flavors: Ginger, Sugar, Chocolate, Lemon, Butterscotch or Black Walnut Special shapes not available in tins or tubes. Cellophane bags cannot be shipped. "Pickup"Prices subject to change.

Visit Our Website and Tour Our Bakery! www.hanescookies.com

6

ORDER CHRISTMAS COOKIES BY DEC. 12TH

13

Ordering Information

If you prefer to order by phone, we will gladly help you.We add phone lines every year, but things sure do get busy, so ­ CALL EARLY!!! Website address: www.hanescookies.com Set up your Address book! Order gifts for all your friends at one time and only one charge. Once you have registered and ordered you can return and find all addresses stored in your Address Book and History. Overseas and Canada orders cannot be placed on Internet. If you order by fax, do not send a copy of your order by mail. This could result in possible duplication. Include your credit card information and don't forget to give us your address. We accept Visa or Mastercard, or American Express. Include credit card number, expiration date and name on card or make check or money order payable to Mrs. Travis Hanes. Your order is processed immediately after we receive it. Therefore, the charge may appear on your credit card bill before the product has been shipped.

Mon.-Fri.: 7am-5pm, Sat. 9am-2pm (Oct.- Dec., Sat. 8am-4pm) (336) 764-1402 · Fax (336) 764-8637

Business Hours

Outside the 336 area code call toll free (888) 764-1402 · Fax (888) 764-4072

Telephone Orders Internet Orders

bottom line is this: A WRONG ADDRESS WILL COST YOU THREE TIMES THE SHIPPING AMOUNT TO RECEIVE IT, SO PLEASE DOUBLE-CHECK ALL ADDRESSES! We guarantee delivery in excellent condition to the addresses given us in your original order. WE SHIP UPS whenever possible. Include all suite and apartment numbers and correct zip codes. Include telephone number if possible. We ship year-round. All Orders Must be Received by Dec. 12th to Guarantee Holiday Delivery! For additional gifts, use own stationery. Track your orders using your 6 digit CUSTOMER NUMBER or if you ordered on our Website, use your ORDER IDENTIFICATION NUMBER. Your customer number is the 6 digits located above your name on your credit card confirmation, your brochure label or at the top of your invoice. Your order I.D. is found on your emailed notification. Your order will be shipped by UPS unless P.O. Box, Canada, Alaska, Hawaii, Puerto Rico, U.S. Virgin Islands, APO & FPO. If you indicated "ship at once" and your order is being sent via UPS, you can track your order by going to our Website: www.hanescookies.com and click on Track Your Order. Just type in your customer number (or Order ID) and click Track. Please keep in mind that only orders that have been shipped can be tracked. Our rule of thumb for shipping is as follows: Orders received Before December 4th and requested to be shipped at once ­ normally ship within two days. If you request an arrival date in the future, we ship according to the estimated time in transit (allowing several days for delays). After December 5th, we are very busy, but still do our best. Our cut off date for guaranteed holiday delivery is December 12th. However, believe me, we do everything humanly possible to fill and send every order as quickly as we can no matter when it is received. Just remember this is not a mass produced product. It is made by hand... and we sell every cookie we make. So for the best possible service, simply Order Early! DELIVERY, HANDLING & INSURANCE CHARGES FOR EACH SEPARATE ADDRESS Please Note:

·NO P BOXES unless the street address is unattainable. .O. ·Call for Overseas & Canada shipping charges. ·Alaska, Hawaii, Puerto Rico and U.S. Virgin Islands require $8.00 additional postage per package plus the handling. ·Each address you ship to requires the calculations at left to determine the postage charge.

Fax Orders

Tracking Your Orders

Payment & Processing

Taxes & Other Charges

N.C. residents add 2% sales tax. No P.O. Boxes unless the street address is unattainable. Call for Canada and overseas charges. Alaska, Hawaii, Puerto Rico, and U.S. Virgin Islands require $8.00 additional postage per package and the handling.

Please make sure all addresses are correct and complete. UPS now charges a returned package fee. This year any returned package will be charged a returned fee and a reship fee. Any forwarded package will be charged an address correction fee. There are NO REFUNDS on returned cookies. Nor can flavors be exchanged, the

If Order Totals: Up to $21.99 $22.00 to $39.99 $40.00 to $68.99 $69.00 to $84.99 $85.00 to $108.99 $109.00 to $134.99 $135.00 to $199.99 $200.00 to $299.99 $300.00 to $399.99 $400.00 to $499.99 $500.00 to $599.99 $600.00 to $699.99 $700.00 to $999.99 Over $1,000.00

Address Corrections & Re-Shipping Charges & Exchanges & Refunds

UPS Ground UPS 2nd Day Air Next Day Air Add: Add: Add: $8.45 $16.50 $33.25 $9.45 $21.00 $40.00 $10.00 $27.50 $50.00 $11.25 $34.00 $58.50 $12.25 $38.00 $61.00 $13.75 $42.00 $65.00 $16.00 $53.75 $77.50 $22.00 call call $26.75 call call $35.00 call call $44.00 call call $56.00 call call $68.00 call call $84.00 call call

6 14

LewisvilleClemmons Rd.

(becomes Middlebrook)

I-40

Sil

as Cre

Order Online!

Ebert R oad

Winston-Salem

ek Parkway

Visit Our Website and Tour Our Bakery! www.hanescookies.com E-mail us at [email protected]

Hwy. 150 (Pete r

Idols Rd.

Clemmonsville Rd

Ham pto nR d.

Business Hours

Friedberg Church Rd.

F Br rye id ge R

Central Rd.

d.

Mrs. Hanes' Moravian Cookies

From Winston-Salem

Mon.-Fri.: 7am-5pm Sat.: 9am-2pm (Oct.-Dec., Sat. 8am-4pm) (336) 764-1402 Fax (336) 764-8637 Outside the 336 area code call toll free: (888) 764-1402 Fax (888) 764-4072

Take Hwy. 150 west (Peters Creek Parkway), turn right on Central Rd. (approx. 7 miles). Go to Friedberg Church Rd., turn left. Bakery is one mile on left.

s Cr eek Pk wy )

From Salisbury

Take 150 east to Arcadia. At light turn left on Frye Bridge Rd. Go approx. 2 miles. Turn right on Friedberg Church Road. Bakery is on right.

From Clemmons

Take Clemmons exit off I-40. Continue through Clemmons until road dead ends, then turn left at stop sign (Idols Rd.). Go half mile and at stop sign turn right onto Hampton Rd. Go approx. one half mile turn left on Frye Bridge Rd. at VFW Bldg. Go approx. 4 miles to Friedberg Church Rd., turn left. Bakery is on right. If you have previously used the order blank included in this brochure ­ no problem. Just print your order on any paper (neatly please) and send it to us. See information needed below. INFORMATION NEEDED AND ORDER BLANK EXAMPLE

Business NAME: STREET: CITY: STATE: PHONE (if possible): Ship At Once A Gift From: Ship To Arrive By: SUB-TOTAL THIS GIFT TOTAL HANDLING THIS GIFT

(See Handling Chart For Each Gift)

Residence

Qty.

Item

Amt.

TOTAL

ZIP:

TOTAL THIS GIFT

ORDER CHRISTMAS COOKIES BY DEC. 12TH

15

Hand-made by Mrs. Travis Hanes

Every Cookie is Rolled, Cut and Packed By Hand

4643 Friedberg Church Road Clemmons, NC 27012-6882

Visit Our Website and Tour Our Bakery! www.hanescookies.com E-mail us at [email protected]

Your Six-Digit Customer Number Is Above Your Name! Keep it handy for tracking your packages on our Website!

Information

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