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Supplement to Institution Catalog

Calendar Year 2011-2013

Hesser College

Administration, Staff, and Faculty

Revised 10/24/11 Kaplan Higher Education Administration

Andrew S. Rosen, Chairman and Chief Executive Officer, Kaplan, Inc. John Lock, President of Kaplan Higher Education Campuses Rob Huge, Group Vice President of Regionally Accredited Campus Carol Zajac, Regional Vice President of Operations

Disabilities Officer

Tina Underwood Director, Academic Skills Center 3 Sundial Avenue Manchester, New Hampshire 03103 603.296.6394

Hesser College Administration

Dr. Jacquelyn Armitage President EdD, University of Massachusetts Amherst Certificate ­ Management of Lifelong Learning, Harvard University MS in Nursing, Boston University BS in Nursing, University of Massachusetts Dr. Carol Fagan Vice President, Innovation and Online Programming Doctorate, Greenwich University Master of Arts, University of Missouri Dr. Gregory Fowler Vice President for Academic Affairs PhD, State University of New York, Buffalo MBA, Western Governors University MA, George Mason University BA, Morehouse College Joseph A. Sergi Vice President of Finance and Administration MBA in Finance, Bentley College BS in Management, Bentley College AS in Business Administration, MASS Bay Community College Mary E. Wells Dean for Faculty Affairs and Development MEd, University of Southern Maine BS, University of Southern Maine AS, Springfield Technical Community College Carol DeWalt Assistant to the President Human Resources Coordinator AA, Delaware County Community College Heather Barton Technology Support Analyst AS, Hesser College Walter Cochrane Purchasing Manager Thomas DiMartini Online Senior Instructional Designer M.Ed University of Mass Boston M.Ed Salem State College MA, Ithaca College Tiffany Doherty Assistant Executive Director MA, St. Lawrence University BA, St. Lawrence University Kristopher Goodman Director of Admissions MBA, Walden University BFA, Ithaca College Abby Haegele Perkins Loan Administrator And Default Prevention Manager BA, Johnson State College Heidi Hale Executive Director, Online Student Experience BA, Keene State College Jaime Lang Assistant Director, Career Services AA, Hesser College

Maureen Znoj

Vice President, Operations Executive Director DA (ABD), Franklin Pierce University CAGS, Plymouth State University MEd, Plymouth State University

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Hesser College Administration (continued)

Tami Lanzillo-Zeimetz Assistant Director Financial Aid AS, McIntosh College Ray Levasseur Assistant Text Book Manager Tamara Meeks Payroll and Reporting Specialist MS, Leningrad Hydrometorological Institute Bobbi Jo Michael Federal Work Study Coordinator AS, Hesser College Elizabeth Mitchell Director of Financial Aid MBA, Kaplan University BA, Florida Atlantic University Tana Perezcastaneda Controller MBA, University of Phoenix BA, University of Massachusetts Lowell Julie Podrogni Financial Aid Alternative Loans & Stipends AS, Old Dominion University Rudy Racine Director, Career Services MBA, Keller Graduate School of Management BS, Hofstra University Kim Round ED Online Solutions and Technology MA, George Washington University BS Merrimack College Brian L. Salerno Director, Online Programming & Instructional Design MS, Quinnipiac University BA, Quinnipiac University Keith Scheib Director of High School Admissions BS, Northwest Missouri State University Elisabeth Stucklen Instructional Designer MS, Emporia State University BS, Lesley University Henry Voros Assistant Director Financial Aid BA, State University of New York, College at Oswego Javier Zapanta Learning Platform Technologist BS, Merrimack College Page 2 of 32 Office of Academic Affairs Sherry Bergeron Academic Operations Administrator BS, University of New Hampshire Christine Bradbury Academic Affairs Administrative Assistant BA, University of New Hampshire Ada Kemp Director of Library Services MLS, Syracuse University BA, University of Northern Iowa MCSE, MCSA Heather Lalla Clinical Program Director BS, University of Phoenix Margret Moremen Director of Institutional Research Certificate in Institutional Research, Penn State University M.Ed, University of Georgia BA, Dickinson College Todd Slover Director of Accreditation and Compliance MAT, University of New Hampshire BA, Syracuse University Office of the Registrar Susan Provencher Registrar MSHE, Kaplan University BLA, University of Massachusetts Lowell Michelle Jones Administrative Assistant BA, Bridgewater State College Timmy Martin Assistant Registrar AB, Hesser College Tracy Smith Assistant Registrar BS, Hesser College

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Department Chairs Dr. Sharon Kehl Califano Co-Department Chair, Liberal Studies Assistant Professor, English PhD, University of New Hampshire MA, University of New Hampshire BA, Plymouth State College Jeffrey Czarnec Department Chair, Criminal Justice Assistant Professor, Criminal Justice PhD, Franklin Pierce University MS, Springfield College BS, Saint Anselm College AS, Farmingdale University Nancy DeAngelis Department Chair, Paralegal Studies Assistant Professor, Paralegal Studies JD, Northeastern University School of Law BA, Cornell University Michael Huber Department Chair, Massage Therapy Assistant Professor, Massage Therapy BA, Keene State College Diploma, Connecticut Center for Massage Therapy Dr. Veronica Hupper Co-Department Chair, Liberal Studies Assistant Professor, Mathematics PhD, University of New Hampshire MS, University of New Hampshire BA, Caldwell College Dr. Rachel Johnson Department Chair (Interim), Early Childhood Education Assistant Professor, Early Childhood Education PhD, University of New Hampshire MEd, Old Dominion University BA, Rutgers University Sloan Kelly Department Chair, Graphic Design, Interior Design, Communications Assistant Professor, Graphic Design MFA, Boston University BA, Rollins College Amy McWeeney Department Chair, Physical Therapist Assistant Assistant Professor, Physical Therapist Assistant MS, University of Rhode Island BS, Rutgers University Dr. Ali Mustafa Department Chair, Medical Assistant Assistant Professor, Medical Assistant MD, Baghdad University, College of Medicine Dr. Marc Wilson Department Chair, Psychology Assistant Professor, Psychology PhD, Boston College MA, Boston College BA, University of Massachusetts Dr. Jan Wyatt Department Chair, Business Administration and Accounting Assistant Professor, Business Administration PhD, Capella University MBA, Southern New Hampshire University BS, Florida International University

Hesser College Faculty

William Abernathy Instructor MFA, Southern New Hampshire University BA, Chester College of New England Gina Abudi Instructor MBA, Simmons College BA, Montclair State University Debra Adams Instructor MEd, Rivier College BA, Saint Anselm College Leslie Adams Instructor MS, University of New Hampshire BS, University of New Hampshire Imran Alrai Instructor MBA, University of Massachusetts MA, Strayer University BA, PAK-AIMS Christine Anderson Instructor MA- Lesley University BA- Framingham State College Dr. Janet Anderson Instructor PhD, University of New Hampshire MA, University of New Hampshire BA, University of New Hampshire Kenneth Arndt Instructor DMin, Gordon-Conwell Theological Seminary MAR, Gordon-Conwell Theological Seminary ThM,Gordon-Conwell Theological Seminary MA, University of New Hampshire BA, Gordon College

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Hesser College Faculty (continued)

Kenneth Atkins Instructor MEd, Bridgewater State College BS, Worcester State College Timothy Auger Instructor MBA, Rivier College BA, Notre Dame College AS, Hesser College Kimberly Barnett Instructor MA, Nichols College BA, Nichols College Jessica Bartling Instructor MS, Long Island University BS, Rensselaer Polytechnic Institute Dr. Janice Bauer Instructor PhD, St. John's University MA, St. John's University BA, Queens University Robert Beaudry Instructor MBA, Rivier College BA, St. Michael's College Lisa Beaulieu Instructor MS, University of Hawaii at Manoa BS, University of New Hampshire AS, White Mountains Community College Dr. Julie Becker Instructor PhD, California School of Professional Psychology MA, California School of Professional Psychology BA, Merrimack College Dr. Lawrence Beemer Instructor PhD, Ohio University MA, College at New Platz, University of NY BA, Suny at Purchase, University of NY Dr. Thomas Bennett Instructor MD, East Carolina University BS, Ball State University Dr. Victor Bennison Instructor PhD, Univesity of Chicago MS, University of Chicago MS, University of Illinois at Chicago BA, University of Tulsa George Bentas Instructor MS, Bentley College BS, Bentley College AS, Hesser College Tracey Bergeron Instructor Doctorate of Healtheology, American Institute of Holistic Theology MS, New England College BS, Plymouth State University BS, University of New Hampshire Tracy Bernson Instructor JD, Syracuse University BA, University of New Hampshire Kimberlie Berrigan Instructor MEd, Boston University BS, Lesley College Kim Bickers Instructor MS, Appalachian State University BS, University of Central Florida AA, Valencia Community College Mark Blasko Instructor MA, Plymouth State University BS, Houghton College Claire Boivin Instructor MS, University of Notre Dame BS, St. Bonaventure University Marcy Borak Instructor MA, University of New Hampshire BA, University of New Hampshire George Bortnick Associate Professor, Medical Assistant PhD (ABD), Capella University MS, Springfield College BA, New England College Janine Boulanger Instructor MS, Fitchburg State College BA, North Adams State College Fred Brack Instructor MBA, New Hampshire College Graduate School BS, New Hampshire College

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Hesser College Faculty (continued)

James Brennan Instructor MBA Syracuse University BA, St. Bonacenture University Edward Brouder Instructor MS, Marlboro College BS, Granite State College Laurie Brown Instructor MA, University of Massachusetts BA, Salem State College Susan Brown Instructor MS, Edinboro University BS, University of Pittsburg BEd, University of Pittsburg Elizabeth Buxton Instructor MA, University of Massachusetts Amherst BA, Elms College Holly Campbell Instructor MEd, Rivier College BA, Rivier College Jacqueline Cardinali Instructor JD, Franklin Pierce Law Center LLM, University of Washington BA, Franklin Pierce University Dr. Peter Cassino Assistant Professor, Legal Studies PhD, Northeastern University MA, University of Massachusetts Lowell BA, Plymouth State University Donna Catanzaro Assistant Professor, Graphic Design MFA, Goddard College BPS, Empire State College Elizabeth Cavanaugh Assistant Professor, Medical Assistant MHA, Kaplan University BS, University of New Hampshire Carmelle Cecilia Instructor JD, Franklin Pierce Law Center MA, Rivier College BS, Saint Anselm College Francine Chalifour Instructor New England Academy of Therapeutic Sciences Instructor MS, Northeastern University BA, Merrimack College Stephen Chaput Instructor MA, University of Massachusetts Lowell BS, University of Massachusetts Lowell Mary Chase Instructor MS, Pratt Institute BA, Plymouth State Kristen Chierus Instructor MA, University of Massachusetts Lowell BS, University of Massachusetts Lowell Robert Christensen Instructor MAR, Liberty University BS, Liberty University Cheryl Clayton Instructor MPA, Albany State University BA, Albany State University AS, Darton College Raymond Cloutier Instructor MS, Southern NH University MBA, New Hampshire College BA, Assumption College Erin Coates Instructor MS, Northeastern University BA, Merrimack College Stacie Coburn Instructor MEd, Rivier College BA, University of Massachusetts AA, Hesser College Timothy Connell Instructor MS, Western New England College BS, College of Lifelong Learning Danielle Conti Instructor MEd, Cambridge College BA, University of Massachusetts AA, Northern Essex Community College

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Hesser College Faculty (continued)

Dr. Daniel Cook Instructor DEd, Argosy University MA, Plymouth State College MEd, Plymouth State College BS, Shorter College James Copley Instructor MA, Rivier College BS, University of Maine Allen Cornelius Instructor MDIV, Boston University BEd, Plymouth State College Dr. Javier Corredor Assistant Professor, Physical Therapist Assistant DPT, Marymount University MS, Marymount University BA, New England College Heather Corriveau Instructor MS, Walden University BA, Franklin Pierce University Alan Cote Instructor MA, Boston University BA, Hesser College AS, Hesser College Kathryn Craigie Instructor MEd, Rivier College BS, University of New Hampshire John Cupak Instructor MS, State University at Albany (SUNYA) BA, Utica College of Syracruse University Deborah D'Antilio Instructor MEd, University of New Hampshire BA, Suffolk University Kathryn De Iongh Instructor MA, University of New Hampshire BA, University of Rhode Island Aimee Delaney- Lutz Instructor MA, University of Massachusetts BA, University of Massachusetts Frank DePiano Instructor MA- Suffolk University BS- Bentley College Jennifer Depino Instructor MA, Clark University BA, University of California­Santa Cruz Lynn Desantis Associate Professor, Mathematics MS, University of New Hampshire MA, University of Michigan Gateway BS, Fairleigh Dickinson University Dr. Barbara Desautels Assistant Professor, Business Administration DM, University of Phoenix MS, Southern New Hampshire University MBA, New Hampshire College BS, Union College Richard Desmond Instructor MS, Western New England College BS, University of Massachusetts, Boston Karen Desrosiers Instructor MA, Southern New Hampshire University BS, Western New England College Kelly Doherty MS, Bowie State University BS, Saint Joseph's College Leslie Doughty Instructor MEd, Rhode Island College BA, Rhode Island College James Dowding Instructor MA, Southern New Hampshire University BA, Western Michigan University James Downes Instructor MS, Western New England College BS, University of Massachusetts Lowell Michael Eckmann Instructor MA, Rivier College BA, Mars Hill College Dierdre Estes Instructor MS, New England College BS, New England College

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Hesser College Faculty (continued)

Mark Farmer Instructor MBA, Southern New Hampshire University BA, Notre Dame College Christopher Feibel Instructor JD, Quinnipiac University BA, University of New Hampshire Kenneth Fernald Instructor MBA, Southern New Hampshire University BS, Franklin Pierce College AAS, NH Vocational/ Technical College Albina Filippov Instructor MA, Irkutsk State University (Russia) BA, Irkutsk State University (Russia) MSE, University of Massachusetts, Lowell BS, Virginia Polytechnical Institute Dr. Michael Filippov Instructor PhD, Academy of Sciences Insitute of Ionosphere MA, Irkutsk State University (Russia) BA, Irkutsk State University (Russia) Dr. Tomas Flores Assistant Professor, Medical Assistant MD, University of Santo Domingo BS, Don Bosco College Carmen Frederico Instructor MBA, Bentley College BS, University of Massachusetts Lowell Thayer French Instructor MA, University of Massachusetts, Lowell MEd, Rivier College BA, Worcester Polytechnic Institute David Froust Instructor MA, Southern Connecticut State University BA, University of Southern Maine Jonathan Gallo Instructor JD, Franklin Pierce College BS, Rutgers, The State University of New Jersey James Giangrande Instructor MA, Boston University BA, Princeton University Dr. Joe Girard Assistant Professor, Physical Therapist Assistant DPT, Franklin Pierce University BA, University of Massachusetts Amherst William Gleed Instructor MA, University of New Hampshire BA, University of New Hampshire Rachel Goguen Instructor MA, University of Massachusetts Lowell BS, University of Massachusetts Lowell David Gonthier Instructor MFA, Goddard College MA, Boston University BA, University of New Hampshire Brian Goodchild Instructor JD, Suffolk University BA, Northeastern University Stephanie Green Instructor MSW, University of New Hampshire BA, Notre Dame College Lynn Hand Instructor MFA, University of Maryland MS, Plymouth State University BA, Connecticut College Dr. Robert Hanlon Instructor DC, Life University MBA, Southern New Hampshire University BA, University of New Hampshire Robert Harrington Assistant Professor, Criminal Justice JD, Massachusetts School of Law MA, Anna Maria College BS, University of Massachusetts at Lowell Dorene Hartford Instructor MA, Southern New Hampshire University BA, Southern New Hampshire University Kim Hashem-Dugal Assistant Professor, Medical Assistant MBA, Daniel Webster College BS, Daniel Webster College AS, McIntosh College

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Hesser College Faculty (continued)

Michael Hastings Instructor MBA, Anna Maria College BS, Massachusetts College of Liberal Arts John Hayes Instructor MA, University of Rhode Island BA, West Chester State College Psy.D, The Chicago School of Professional Psychology Mark Higginbottom Instructor MS, Western New England College BS, Western New England College AS, Northern Essex Community College Donna Higgins Instructor MS, Springfield College BS, Springfield College Frank Hinkle Instructor JD, Nova Southeastern University BA, Florida Atlantic University Judith Howard Instructor MS, Springfield College BS, Springfield College Richard Howe Instructor JD, Massachusetts School of Law, Andover MS, Western New England College BS, Western New England College William Howley Instructor MEd, University of Massachusetts BS, Bridgewater State College Dr. Peter Hughes Assistant Professor, Natural Sciences PhD, North Carolina State University MS, East Carolina University BS, East Carolina University John Hunt Instructor JD, University of Maine School of Law BA, Columbia University Dr. Matthew Hurwitz Instructor PhD, (ABD) University of New Hampshire MA, Arizona State University MAT, University of New Hampshire BA, University of New Hampshire Maria Ivers Instructor MEd, University of New Hampshire BA, University of New Hampshire William Ivers Instructor MA, Rivier College BA, University of Massachusetts Lowell Brian Jackson Instructor MA, Notre Dame College BA, Salem State College Dr. Amal Jawa Instructor MD, Mahatma Gandhi Institute of Medical Sciences MA, All India Institute of Medical Science Dr. Rodney Jean-Baptiste Assistant Professor, Business PhD, Capella University MA, Anna- Maria College BS, Worcester State College Angela Jenson Instructor BS, Granite State College Dr. Donna Jenson Instructor PhD, Boston University School of Medicine BS, University of New Hampshire Pamela Johnson Instructor Diploma, Hesser College Dr. Michael Johnston Instructor EdD, University of Massachusetts Amherst MAT, St. Michael's College BA, Kenyon University Loretta Joy Instructor MS, The Catholic University of America BA, Jersey City State College Jonathan Juneau Assistant Professor, Interior Design MS, Norwich University BS, Norwich University Robert Karcz Instructor MBA, University of Utah BA, University of Massachusetts

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Hesser College Faculty (continued)

Dr. Anthony Karimi Instructor DM, Oral Roberts University MA, Central Baptist Theological Seminary BA, St. Paul's United Theological College AS, Kenya Water Institute Andrea Kelleher Instructor MS, Southern New Hampshire University BS, Merrimack College Cheryl Keller Instructor MA, Rivier College BA, University of New Hampshire Michael Kenney Instructor MFA, National University MS, Capella University MA, University of Phoenix BS, Southern New Hampshire University Carol Keyes Assistant Professor, Liberal Studies PhD, University of New Hampshire MA, University of New Hampshire BA, University of California Santa Cruz Mary Kleinelter Instructor MA, Columbia University BA, University of NC/Chapel Hill Kevin Koumjian Instructor MAT, Rivier College BA, Clark University Katherine Kramer Instructor MS, University of Albany MA, Northeastern University CAS, University of Albany BS, Skidmore College Sandra Kupcho Instructor MA, Clark University BA, University of New Hampshire Angela Labianca-Campbell Instructor MA, Graduate School of Arts and Sciences BA, Boston University Dr. Mary LaCasse Assistant Professor, Medical Assistant DC, Palmer College of Chiropractic BS, University of Wisconsin-Madison Rae Laflamme Instructor BS, Southern New Hampshire University Sandra Lakin Instructor MBA, Southern New Hampshire University BS, University of Massachusetts Lowell Maryann Lambert Instructor JD, Massachusetts School of Law BA, Hesser College Dallas Langevin Instructor MBA, Southern New Hampshire University BS, University of New Hampshire Dr. Charles Lasher Instructor PhD, Catholic University of New Hampshire MA, University of Connecticut BA, University of Connecticut James Latham Instructor JD, Massachusetts School of Law at Andover MS, Western New England College BA, University of Massachusetts Lowell Kevin Lavigne Instructor MS, Northeastern University BA, Saint Anselm College Nicole Leblanc Instructor MA, Boston University BA, University of Massachusetts Boston Michelle Lenzi Instructor BS, University of Massachusetts Lowell Daniel Leonard Instructor MBA, Southern New Hampshire University MS, Western New England College BS, Bentley College Diane Lewis Instructor MEd, University of Phoenix BA, Notre Dame College AA, Hesser College Mark Lorden Instructor MBA, Franklin Pierce College BS, Franklin Pierce College

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Hesser College Faculty (continued)

Theresa Lowe Instructor Diploma, Downeast School of Massage Dr. Phyllis Lurvey Professor, Psychology PhD Fielding Graduate University MA, Harvard University BA, Drew University Todd Magee Instructor AS, Hesser College Helen Mahoney Instructor MS, University of Connecticut BS, New England College Ann Maloney Instructor Diploma, Hesser College Sean Maloney Instructor MS, Western New England College BS, Western New England College Dr. Jennifer Mandel Assistant Professor, History PhD, University of New Hampshire MA, Rutgers University BA, California State University Susan Mansor Instructor MS, New England College CAGS, Notre Dame College BS, Fitchburg State College BA, New England College Cheryl Marcotte Instructor MS, Capella University BS, Granite State College AS, New Hampshire Technical Institute Christopher Marino Instructor MBA, Southern New Hampshire University BS, Franklin Pierce College Megan Marino Instructor MA, Rivier College MEd, Franklin Pierce University BS, University of New Hampshire Danae Marotta Instructor MBA, Southern New Hampshire University BBA, Hesser College AA, Hesser College ABS, Hesser College Edward Marshall Instructor BA, Umass Lowell Joseph Massa Instructor MA, Northeastern University BA, Northeastern University Sarah Mattern Instructor MID, NESAD at Suffolk University BA, Franklin & Marshall College Barbara Mazzoni Instructor AS, Middlesex Community College James McDaniel II Instructor JD, Thomas M. Cooley Law School BS, New England College David Messier Instructor CAGS, Fitchburg State College MEd, Fitchburg State College BA, Saint Anselm College Michael Militello Instructor MA, Rivier College BA, Suffolk University Robert Mission Instructor MBA, Southern New Hampshire University BS, University of Massachusetts Lowell Allison Mitts Instructor MA, University of Central Oklahoma BA, University of Central Oklahoma William Modis Instructor MBA, Rivier College BS, New Hampshire College Inez Murray-Swiniarski Instructor MS, Simmons College BS, Salem State College AD, Northern Essex Community College

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Hesser College Faculty (continued)

Amy Natola Instructor MEd, Smith College/ Clarke School for the Deaf MA, Suffolk University BA, Merrimack College Jean-Remy Neptune Instructor MA, Boston University BS, Boston College AS, Mass Bay Community College Andrew Newcomb Instructor MS, Nova Southeastern University BA, Castleton State College AS, New Hampshire Technical Institute Christine O'Brien Instructor MA, University of South Florida BA, University of South Florida AA, Pasco Hernando Community College Qusay Omar Instructor MS, University of Nottingham BS, College of Science-Almustanseriah University Meaghan O'Neil Instructor MA, Suffolk University BA, Saint Anselm College Jacob Ongaki Instructor MS, Southern New Hampshire University BS, Daniel Webster College Laura Pace Instructor Diploma, Connecticut Center for Massage Therapy Krista Paduchowski Instructor MA, University of Massachusetts Lowell BA, Salve Regina University Dr. Jeffrey Page Instructor PhD, University of Tennessee BA, Brown University Jennie Pappas Instructor MEd, Southern New Hampshire University BS, Springfield College AA, Hesser College Roger Paradis Instructor MA, Norwich University; Vermont College BS, Southern New Hampshire University AS, Hesser College Dr. Kelly Pendleton Assistant Professor, Medical Assistant DC, Logan College of Chiropractic MS, Nova Southeastern University BA, University of Maine Amy Pepin Instructor MA, Boston College BA, University of New Hampshire Susana Perez-Chapman Instructor BA, Florida Atlantic University AS, Broward Community College Meir Perry Instructor MS, Southern New Hampshire University MA, Binghamton University BS, State University of New York Harry Peterson Instructor MA, Temple University BA, Temple University Deborah Pickett Instructor Diploma, Hesser College James Pfeiffer Instructor MA, Long Island University BA, Saint Francis College Jacques Plante Instructor MA, Southern New Hampshire University BS, Southern New Hampshire University Sarah Plante Instructor MS, University of New Hampshire BA, University of New Hampshire Elizabeth Plourde Instructor MFA, Southern New Hampshire University BA, University of New Hampshire Lori Poisson Instructor BS, New England College ABS, Hesser College AS, University of New Hampshire Page 11 of 32

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Hesser College Faculty (continued)

Andrea Procita Instructor DC, Life University BS, Long Island University Andreas Reif Instructor MDiv, Gordon College Christopher Richter Instructor MBA, Southern New Hampshire University BA, Catholic University Julie Robertson Instructor DCM, Sherman College of Straight Chiropractic BA, College of the Holy Cross Jennifer Robtoy Instructor MEd, University of Massachusetts CAGS, Rivier College BS, University of Massachusetts Ronald Rock Instructor MBA, Colorado Technical University BA, Bellarmine College Dr. William Rogers Associate Professor, Psychology PhD, Texas A&M University MA, Southern Methodist University BS, University of Houston­Clear Lake David Rovelto Instructor MBA, Southern New Hampshire University BS, Johnson and Wales University Dr. Jessica Palmer Roy Assistant Professor, Physical Therapist Assistant DPT, Franklin Pierce College MPT, Franklin Pierce College BS, University of New Hampshire Dr. Santosh Sambare Associate Professor, Business Administration PhD, University of Illinois MBA, Case Western Reserve University MS, Polytechnic Institute of Brooklyn BTech, Indian Institute of Technology Nancy Sarcia Instructor MBA, Post University MA, Southern New Hampshire University BA, University of South Carolina Jacqueline Scott Instructor BA, University of New Hampshire Terry Shahin Instructor MS, New England College BS, New England College Dr. Bernie Sparks Instructor MPA, University of New Hampshire BS, Franklin Pearce College Joanne Shehan Instructor Certificate, Dovestar Institute Sandra Silvestro Instructor MEd, Boston College BA, Saint Josephs College Dr. Rajani Singha Instructor MD, University of Dacca Joan Singroy-Picard Instructor MS, Southern New Hampshire University MEd, Rivier College BS, Bentley College Robin Smith Instructor MA, University of Massachusetts Lowell BS, University of Massachusetts Lowell Susan Smith Instructor Med, Notre Dame College BA, State College at Salem Brian Sollenberger Instructor MA, Simmons College BA, Leavell College Elizabeth Sommers Instructor MA, New York University MA, New York University Dr. Donald Soucy Instructor PhD, University of Missouri MA, University of New Hampshire BA, University of Maine AA, Mt. Wachusett Community College

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Hesser College Faculty (continued)

Candice Spaulding Assistant Professor, Medical Assistant MHA, Kaplan University BS, Southern New Hampshire University Certificate, Medical Assistant, Northeast Career School Cathy Ann Stacey Instructor JD, Massachusetts School of Law BS, Saint Anselm's College Jaimie Stone Instructor MS, University of Connecticut BA, State University of New York at Genesco Christopher Sullivan Instructor MS, Emmanuel College BS, Emerson College Dr. Mary Ann Sullivan Associate Professor, English DA, Franklin Pierce University MFA, Norwich University BA, Framingham State College Dr. Darren Tapp Assistant Professor, Mathematics PhD, Purdue University MA, University of Kentucky BS, University of Kentucky Dr. Bruce Thakur Assistant Professor, Business Administration DBA, University of Sarasota MBA, Rensselaer Polytechnic Institute MS, Rensselaer Polytechnic Institute BS, Post College Andrew Theriault Instructor MHSA, Antioch New England Graduate School BS, University of New Haven Judy Thomas Instructor JD, Massachusetts School of Law BS, Saint John's University Loni Thomas Instructor MEd, University of Phoenix BA, Methodist University AA, Methodist University Dr. Trisha Tidd Instructor MD, New England College of Optometry BA, Saint Anselm's College Gail Tremblay Instructor MS, Southern New Hampshire University BA, Notre Dame College Troy Turner Instructor MEd, Rivier College BA, Keene State College Kathleen Veaudry Instructor MS, City University MA, Chapman University BS, Rivier College AS, Rivier College Dr. Ekaterina Vorotnikova Instructor PhD, Center for Education BS, Center for Education John Voto Instructor MA, Anna Maria College BA, Fitchburg State College Charles Voukides Instructor MBA, Babson College BS, Babson College Doug Watson Instructor MA, Anna Maria College BS, University of Massachusetts Lowell Dr. Susan Watson Instructor DC, Palmer College of Chiropractic BS, Fitchburg State College Tara Watt Instructor MBA, University of Phoenix BS, Gardner-Webb University Scott Weldon Instructor MBA, Southern New Hampshire University BS, Northeastern University Dr. Bettina Wise Instructor DPT, Franklin Pierce University BS, McMaster University Vickie Wolper Instructor MEd, Notre Dame College BS, Plymouth State College

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Hesser College Faculty (continued)

Christine Woods Instructor MFA, University of Southern Maine BA, University of New Hampshire Sean Wright Instructor MA, Walden University BA, University of New Hampshire Paul Zambella Instructor MS, Northeastern University BA, University of Massachusetts

Hesser College Staff: Manchester Campus

Heather Anderson Admissions Representative BA, University of NH at Manchester Devin Bartz Financial Aid Representative AA, Hesser College Marie Belony Externship Administrator BA, State University at Stony Brook SHRM completion certificate Lacey Desch Admissions Representative AA, Thomas More College David Dionne Academic Advisor MBA, Southern New Hampshire University BS, Boston University Kelly Farley Receptionist BA, Southern New Hampshire University Katie Finegan Financial Aid Representative BA, Emmanuel College Heather Follansbee Receptionist AA, McIntosh College Scott Fournier Financial Aid Representative BA, University of New Hampshire Betty Graham Librarian MS, Simmons College BA, University of Rhode Island Heather Gray Sr. Admissions Representative Jennifer Greenland Admissions Representative AA, Hesser College Heidi Hale Executive Director, Online Student Experience Ian Harmon Resident Director BS, St. Joseph's College

Ashley Bouchard Admissions Representative BA, Plymouth State University

Roberta Branca Librarian MS, Simmons College BA, University of Iowa Martha Cate Receptionist Certificate, Hesser College Ryan Chapman Career Services Advisor BA, Keen State College Patricia Collum Admissions Representative AA, Colorado Technical University Ryan Connell Academic Advisor BA, University of Maine at Presque Isle Maurice Couturier Maintenance

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Hesser College Staff: Manchester Campus (continued)

Lisa Houck Admissions Coordinator BS, Hesser College Matthew Lavigne Academic Advisor MBA, Plymouth State University BS, Saint Joseph's College Gayle Lee Academic Advisor BA, Chester College AS, Great Bay Community College Raymond Levasseur Assistant Textbook Manager Christina Mann Admissions Representative AS, Hesser Jaclyn Massihzadegan Financial Aid Counselor BA, University of Massachusetts Lowell Melissa Mayo Financial Aid Representative BA, UMass Dartmouth Kathleen Moore Admissions Coordinator BS, New Hampshire College Kim Perry Student Accounts Representative Elizabeth Pierce Career Services Advisor BA, Hesser College Larry Prentice Safety Officer Marie Rizvi Financial Aid Representative BS, Minnesota State University Justin Rosamilio Financial Aid Counselor BA, Plymouth State College Meghan Roche Admissions Representative BA, Southern New Hampshire University Ralph Tremblay Maintenance Supervisor Judy True High School Presenter Bethany Veilleux Student Accounts AS, Hesser College Alexis Vergara Financial Aid Representative AA, Hesser College Terence Walker Admissions Representative BA, Mount Union College BA, Plymouth State College Gwen Watkins Library Assistant Sarah White High School Admissions Representative BS, University of Massachusetts Amherst Beth Zaccardi Admissions Representative

Hesser College Staff: Concord Campus

Christine Zerillo Executive Director MFA, Goddard College BS, Granite State College Amanda Seibel Assistant Executive Director BS, Plymouth State University Devin Bartz Financial Aid Counselor AA, Hesser College Tara Buretta Assistant Director of Financial Aid Ruth Barrieau Academic Advisor MBA, Franklin Pierce University BS, University of New Hampshire Patricia Berkins Financial Aid Counselor

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Hesser College Staff: Concord Campus (continued)

Pamela Boyer Career Services Advisor MS, Antioch University BS, Lemoyne College Christina Francis Externship Coordinator BA, Plymouth State University Medical Assistant Diploma, Hesser College John Gallagher Admissions Representative BS, Plymouth State University Anna Hullinger Safety Officer Timothy Karam Financial Aid Processor BA, Providence College Shayna Kelly Admissions Representative BA, Southern NH University AS, Hesser College Julie Kirshneur Student Accounts Representative Heather Leary Administrative Assistant Richard McCulley Safety Officer Northeastern University Ellie Murray Administrative Assistant AS, New Hampshire Technical Institute Sheri Pappajohn-McGuire Admissions Representative BA, Keene State College Jessica Young Admissions Representative BA, St. Lawrence University

Hesser College Staff: Nashua Campus

Katherine MacDougall Executive Director MBA, Kellogg School of Management, Northwestern University MA, University of London BA, University of British Columbia Christine Lewis Assistant Executive Director MS, Kaplan University MS, Springfield College MBA, Franklin Pierce University BA, Franklin Pierce Tara Buretta Assistant Director of Financial Aid Cynthia Alford Admissions Representative AS, University of Phoenix Catherine Chevalier CMA, (AAMA) Medical Assistant Externship Coordinator AB, Hesser College CMA, American Association of Medical Assistants Suzanne Coker Administrative Assistant Kendra Davis Academic Advisor BS, Hesser College Page 16 of 32 Lori DuBois Lead Student Accounts Representative MBA, Kaplan University BS, Becker College Joseph Flanagan Admissions Representative AS, Massachusetts Maritime Academy Martin Gagnon Director of Admissions BA, Lyndon State College Laurie Houston Career Services Advisor BS, Hesser College BA, Hesser College Tim Karam Financial Aid Processor BA, Providence College Matthew Krimmer Administrative Assistant Rebecca McMurray Admissions Representative

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Hesser College Staff: Nashua Campus (continued)

Andrew Ryan Admissions Representative AS, Australian Army Nina Vanderburg Academic Advisor Med, University of Phoenix BA, University of Maine

Hesser College Staff: Portsmouth Campus

Ellen Griffin Executive Director MEd, Northeastern University BA, University of Massachusetts­Amherst Nathan Szydlo Director of Admissions BS, University of New Hampshire Ryan Ivers Assistant Executive Director MS, Kaplan University BA, Central Connecticut State University Lori Nason Assistant Director, Financial Aid BA, Northeastern University Jason Blanchard Admissions Representative BS, Hesser College Randall Bolduc Admissions Representative BS, Hesser College John Carroll Financial Aid Counselor MBA, Southern New Hampshire University BA, Miami University Olga Comeau Student Accounts Representative AS, McIntosh College Audra Cyr Admissions Coordinator BA New England College Lauren Crossman Financial Aid Counselor BS, University of New Hampshire Casey Darasz Administrative Assistant BA Keene State College Virginia Dole Externship Coordinator, Medical Assistant AS, Hesser College CMA, American Association of Medical Assistants Michelle Eusebio Senior High School Presenter BS, Southern New Hampshire University Luc Fillion Admissions Representative BS Hesser College Krystal Hicks Career Services Advisor BA, University of New Hampshire Jamie McPheters Financial Aid Counselor BA, University of Maine at Presque Isle Abigail Mowery Academic Advisor BS Purdue University Debra Nault Externship Administrator BA Vermont College of Norwich University Todd Robertson Academic Advisor Bachelor of Music Education, Idaho State University

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Hesser College Staff: Salem Campus Ryan Jensen Executive Director MBA, University of Georgia BS, Brigham Young University

Valerie Leclair Director of Admissions BA, University of Massachusetts Amherst Sean Wright Assistant Executive Director MS, Walden University BS, University of New Hampshire Lori Nason Assistant Director of Financial Aid BA, Northeastern University Linda Ackley Student Accounts Representative Heather Asadoorian Admissions Representative AS, Hesser College Marjorie Betances Financial Aid Counselor MA, Cambridge College BS, Lesley University Catherine Chevalier CMA, (AAMA) Medical Assistant Externship Coordinator AB, Hesser College CMA, American Association of Medical Assistants Derrick Craigie Academic Advisor MFA, Southern New Hampshire University BA, University of New Hampshire Lauren Crossman Financial Aid Processor BS, University of New Hampshire Erin Day Financial Aid Counselor BA, University of New Hampshire Elisa Espinal Administrative Assistant BS, Hesser College Dr. Tomas Flores FT Faculty ­ Medical Assisting MD, University of Santo Domingo BS, Don Bosco College Karen LaRosa Career Services Advisor BS, Southern New Hampshire University Rebecca McLaughlin Admissions Representative BS, Southern New Hampshire University Sandee Paredes Administrative Assistant Gregory Stiles Admissions Representative BA, University of Southern Maine Cynthia Thibeault Admissions Representative BS, Hesser College AS, Burdett College Barbara Wagner Academic Advisor MSM, Kaplan University BS, Hesser College Debra Willan Academic Advisor BS, Florida State University

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Hesser College Advisory Boards Business Department Advisory Board

Bob Albom Training Account Manager Signature, Inc. Northeast Region Kathleen Cusson-Cail Owner/Operator Collabresource Elizabeth Gauthier Hesser College Alumnus Community Employment Coordinator Great Bay Services Rodney Lippold Director of Northeast Case Installation UnitedHealthcare Ms. Catherine Provencher State Treasurer, New Hampshire State of New Hampshire Treasury

Communications Advisory Board

Cathy Burnham Martin Owner SpeakEasy Corporate Communications Charlie Dent Owner Precedent Marketing Adam Fournier Promotions Coordinator Clear Channel Radio/New Hampshire Ray Garon VP & GM Manchester Radio Group WZID/WFEA/WMLL/Hot Hits Peter McKay Production Manager WMUR TV ­ Channel 9 Mike Morgan Assistant Program Director MIKE FM 93.7 James Pfeiffer Intersect Incorporated Owner Steve Vanni Owner Technet Systems Group Jordan Walton Executive Director NH Association of Broadcasters Mike Winn General Manager WGAM/WSMN Radio Justin Zonay Video Coordinator Manchester Monarchs

Criminal Justice Advisory Board

Chief Vincent Baiochetti Belmont Police Department Colonel Robert Quinn Director New Hampshire State Police Arthur Gatzoulis Attorney, Craig and Gatzoulis Jim Hardie Sheriff Hillsborough County Sheriff's Department Scott Harrington NH Parole Supervisor David J. Mara, Esq. Chief of Police Manchester, New Hampshire, Police Department

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Hesser College Advisory Boards (Continued) Early Childhood Education Advisory Board

Stephanie Masters Hesser Student Representative Pat Meattey Strafford County Head Start Nikki Peno Cooperating Practitioner - Head Start, Manchester Mary Sheys-Blackburn Director of Child Care Services YMCA of Greater Manchester Kimberlie Berrigan Adjunct Faculty ECE Hesser College Donna Coughlin Director Harmony Learning Center A Bright Horizons Center Marlana Grela Director ­ Kindercare Learning Center Amanda Haynes Director/Owner- Hillside Enrichment Center Elizabeth Janvrin Cooperating Practitioner ­ Harmony Learning Center Jessica Locke Credentialing Specialist DHHS/DCYF/Child Development Bureau

Liberal Studies Advisory Board Dr. Jan Wyatt Business Department Chair Hesser College Nancy DeAngelis, JD Paralegal Department Chair Hesser College

Rudy Racine Director of Career Services Hesser College Caleb Wolfe www.jobsinNH.com

Dr. Maggie Moore-West Professor in the Doctorate of Arts program Franklin Pierce University

Psychology Advisory Board

Lisa Christy Director Nashua Soup Kitchen Kathy Chouinard Coordinator LifeShare, Inc. Amber Duclos Medical Social Worker Dr. Steven Durost Owner CREATE! Dr. John Hayes School Psychologist Timberlane Regional School District Dr. Coleen Ives Organizational Development Consultant David Messier Instructor Hesser College Pam Punsky Families in Transition Terry Shahin Instructor Hesser College Sean Wright Assistant Executive Director Adjunct Faculty Hesser College Pat Zambris Staff Development Coordinator Gateways Community Service

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Hesser College Advisory Boards (Continued) Graphic Design Advisory Board

Martha Chase Customer Service Keystone Press Ken Fajans Director of Content Charm Labs Daryl D. Johnson Graphic Designer Svengrafik John Libby Web Developer BAE Systems Tony Luongo Illustrator, Graphic Designer Luongo Art Crystal Nadeau Photographer Web & Graphic Design Training Good Brain Greg Stout Director of Technology Global Post Charm Labs Shelley Stout Art Director Charm Labs Diane Wasilisian Owner Designdotcom

Massage Therapy Advisory Board Dr. Don Rainone Smoothskin Owner Sara Kotila Sara Kotila Therapeutic Massage Owner Dr. Darcy Crisp Hooksett Family Chiropractic Owner Linda Loughlin Balance Spa Co-Director Medical Assistant Advisory Board Tameem Alhayya M.D. ABIM in Nephrology and Internal Medicine Catholic Medical Center Hospitalist Program Dartmouth Hitchcock, Manchester Lisa Dubois, MA Administrator DaVita Dialysis Kelly Dudley Southern NH Internal Medicine P. Travis Harker, MD, MPH Concord Hospital Susan Kinney, RN, BSN External Education Coordinator Catholic Medical Center Dr. Nathan LaCasse, PharmD Pharmacist VA Hospital Togus, ME Cindy Piper, RN Nurse Manager Mid-State Health Center

Tiffany Rogers, MA Office Manager Merrimack Valley Occupational Health Bill Vanca, PHR, MBA Human Resource Generalist / Compensation Specialist Dartmouth Hitchcock Concord

Paralegal Studies Advisory Board

Alec Buchanan, Esq. Member Buchanan, Maynard & Parodi, PLLC Daniel M. Deschenes, Esq. Partner Hinckley, Allen & Snyder LLP Nancy A. Dorr, CLA Litigation Paralegal McLane, Graf, Raulerson & Middleton, PA Brian J. Goodchild, Esq. Attorney II NH Division of Children Youth & Families Doreen Sheppard Paralegal, Civil Bureau NH Attorney General's Office

Emile R. Bussiere, Jr., Esq. President Bussiere & Bussiere, PA

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Hesser College Advisory Boards (Continued) Physical Therapist Assistant Advisory Board

Laura Charewicz, PTA Recesso Physical Therapy Michael Conroy, PT Owner Londonderry Physical Therapy Dan Fleury, PTA Owner/ Practicing Clinician Pinnacle Rehabilitation Network LLC Patricia Larkin-Upton, PT, MPT, MS, CWS Wound Master Clinician, Clinical Specialist Genesis Rehabilitation Services APTA NH Chapter, Secretary Ian MacDonald, PTA, DPT Professional Physical Therapy Olga McSorley, DPT ACCE, Assistant Professor Franklin Pierce University Lorraine Movessian, PTA Happy N Healthy Family Matthew Saffian, PTA Bedford Geriatric Physical Therapy Susan Sudak, DPT Director of Marketing Healthsouth Rehabilitation Hospital Kevin Trombley, PTA Hacket Hill , CPTE Robert Worden, MBA, CAGS, PTA Co-Owner Pinnacle Physical Therapy Louis Zollo, MS, PT Owner Manchester Sports and Physical Therapy

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Hesser College

Tuition and Fees

Revised 10/13/11

Medical Assistant (Diploma) Enrollment Tuition Medical Assistant (Diploma) Medical Assistant tuition per credit 5-week MOD $14,344.00 $434.67 Other Fees Assessment of Prior Learning Review Books/Supplies Certificate Completion Fee Course Audit Fee (non-skilled course) Enrollment Fee* Field Experience, Practica, Externships, Internships (lab fee) Graduation Fee** Liability Insurance (required for MDAS, PTA, and ECED majors) PTA Non-Refundable Fee Residence Hall Reservation Fee (room reservation ­ nonrefundable) Returned Check Charge Transcript Fee (1st copy free) $150.00 Varies $15.00 50% of tuition $10.00 $100.00 $80.00 $30.00 per year $250.00 $300.00 $10.00 plus bank fee $5.00

Medical Assistant (Diploma) Residence Hall Non-single Room (per enrollment period) $720.00 Single Room (per enrollment period) $910.00 Meal Plan (per enrollment period) $608.00 Medical Assistant (Diploma) Other Fees Assessment of Prior Learning Review $150.00 Books/Supplies Varies Course Audit Fee (non-skilled course) 50% of tuition Enrollment Fee* $10.00 Field Experience, Practica, Externships, Internships (lab fee) $100.00 Graduation Fee** $80.00 Residence Hall Reservation Fee (room reservation ­ nonrefundable) $300.00 Returned Check Charge $10.00 plus bank fee Transcript Fee (1st copy free) $5.00 Degree Program Tuition 8-Week Term tuition (per 3-credit course) 8-Week Term tuition per credit PTA 8-Week Term tuition (per 3 credit course) PTA 8-Week Term tuition per credit Program Enrollment Tuition Massage Therapy (Diploma) Massage Therapy tuition per class Graphic Design (Degree) Graphic Design tuition per credit Comprehensive Fees PTA (per term) All other programs (per term) for students attending during the day in Manchester Residence Hall Non-single Room (per enrollment period) Single Room (per enrollment period) Meal Plan (per enrollment period) 8-week Term $987.00 $329.00 $1457.46 $485.82

*The enrollment fee is nonrefundable and is due with the enrollment agreement. **The graduation fee is due with senior year tuition.

$15,351.00 $852.83 $23,484.00 $391.40

$742.50

$250.00

$1,152.00 $1,455.00 $972.00

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Hesser College

Academic Calendar

Revised 08/18/11 2011 Holiday Schedule for Degree and Diploma Programs

New Year's Day Martin Luther King Day Memorial Day Independence Day Labor Day Veterans Day Thanksgiving Day after Thanksgiving Christmas Day January 3, 2011 January 17, 2011 May 30, 2011 July 4, 2011 September 5, 2011 November 11, 2011 November 24, 2011 November 25, 2011 December 26, 2011

2011 Medical Assistant Diploma

Manchester Campus: Start Date January 4, 2011 March 14, 2011 May 23, 2011 June 27, 2011 August 1, 2011 September 5, 2011 October 10, 2011 November 14, 2011 Grad Date July 29, 2011 October 7, 2011 December 16, 2011 February 10, 2012 March 16, 2012 April 20, 2012 May 25, 2012 June 29, 2012

2011 Term Breaks (8-week and 16-week only)

June 27, 2011 July 2, 2011

2011 5-week Term Dates

January 4, 2011 February 7, 2011 March 14, 2011 April 18, 2011 May 23, 2011 June 27, 2011 August 1, 2011 September 5, 2011 October 10, 2011 November 14, 2011 February 4, 2011 March 11, 2011 April 15, 2011 May 20, 2011 June 24, 2011 July 29, 2011 September 2, 2011 October 7, 2011 November 11, 2011 December 16, 2011

Nashua and Portsmouth Campuses: Start Date Grad Date January 4, 2011 July 29, 2011 March 14, 2011 October 7, 2011 May 23, 2011 December 16, 2011 September 5, 2011 April 20, 2012 November 14, 2011 June 29, 2012 Salem and Concord Campuses: Start Date Grad Date January 4, 2011 July 29, 2011 February 7, 2011 September 2, 2011 April 18, 2011 November 11, 2011 June 27, 2011 February 10, 2012 September 5, 2011 April 20, 2012 November 14, 2011 June 29, 2012

2011 8-week Term Dates

January 10, 2011 March 7, 2011 May 2, 2011 July 5, 2011 August 29, 2011 October 24, 2011 March 5, 2011 April 30, 2011 June 25, 2011 August 27, 2011 October 22, 2011 December 17, 2011

2011 Associate of Accounting 2011 Associate of Business Administration 2011 Associate of Criminal Justice 2011 Associate of Liberal Studies 2011 Associate of Psychology

All Campuses: Start Date January 10, 2011 March 7, 2011 May 2, 2011 July 5, 2011 August 29, 2011 October 24, 2011 Grad Date April 28, 2012 June 23, 2012 August 25, 2012 October 27, 2012 December 22, 2012 March 9, 2013

2011 16-week Externship Dates

January 10, 2011 March 7, 2011 May 2, 2011 July 5, 2011 August 29, 2011 October 24, 2011 April 30, 2011 June 25, 2011 August 27, 2011 October 22, 2011 December 17, 2011 February 10, 2011

2011 Massage Therapy Diploma

Manchester Campus: Start Date January 10, 2011 July 5, 2011 August 29, 2011 Grad Date March 3, 2012 August 25, 2012 October 27, 2012

2011 Associate of Communications

Manchester Campus: Start Date January 10, 2011 March 7, 2011 August 29, 2011 October 24, 2011 Grad Date April 28, 2012 June 23, 2012 December 22, 2012 March 9, 2013

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Academic Calendar (Continued) 2011 Associate of Early Childhood Education

Manchester and Portsmouth Campuses: Start Date Grad Date January 10, 2011 December 22, 2012 March 7, 2011 March 9, 2013 May 2, 2011 May 4, 2013 July 5, 2011 June 29, 2013 August 29, 2011 August 31, 2013 October 24, 2011 October 16, 2013

Programs at the Institution will require prospective students to take and pass a nationally standardized test, the Wonderlic SLE, with a minimum score in order to gain admittance to the Institution. The programs and minimum scores are listed below. Bachelor of Science Degrees Business Administration (Accounting Concentration) Business Administration Criminal Justice Psychology Associate of Arts Degree Liberal Studies

2011 Associate of Graphic Design

Manchester Campus: Start Date January 10, 2011 March 7, 2011 May 2, 2011 August 29, 2011 October 24, 2011 Grad Date April 28, 2012 June 23, 2012 August 25, 2012 December 22, 2012 March 9, 2013

15 15 15 15

15

Associate of Business Science Degrees Accounting 15 Business Administration 15 Associate in Early Childhood Education Degree Early Childhood Education 15

2011 Associate of Medical Assistant

All Campuses: Start Date January 10, 2011 March 7, 2011 May 2, 2011 July 5, 2011 August 29, 2011 October 24, 2011 Grad Date October 27, 2012 December 22, 2012 March 9, 2013 May 4, 2013 June 29, 2013 August 31, 2013

2011 Associate of Paralegal

Manchester and Portsmouth Campuses: Start Date Grad Date January 10, 2011 April 28, 2012 March 7, 2011 June 23, 2012 May 2, 2011 August 25, 2012 August 29, 2011 December 22, 2012

Associate of Science Degrees Communications Criminal Justice Graphic Design Medical Assistant Paralegal Physical Therapist Assistant Psychology Diplomas Massage Therapy Medical Assistant

15 15 15 15 15 21 15

12 12

2011 Associate of Physical Therapist Assistant

Manchester Campus: Start Date August 29, 2011 Grad Date May 04, 2013

2011 Bachelor of Accounting 2011 Bachelor of Business Administration 2011 Bachelor of Criminal Justice 2011 Bachelor of Psychology

All Campuses: Start Date January 10, 2011 March 7, 2011 May 2, 2011 July 5, 2011 August 29, 2011 October 24, 2011 Grad Date May 3, 2014 June 28, 2014 August 30, 2014 October 25, 2014 December 20, 2014 March 7, 2015

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Hesser College

Ownership

Revised 07/01/11

Hesser College is a subsidiary of Kaplan Higher Education Corporation, 225 West Wacker Drive, Chicago, IL 60606. In addition, Kaplan Higher Education owns the schools listed below. Kaplan Higher Education is a subsidiary of Kaplan, Inc. Kaplan is a subsidiary of The Washington Post Company. Bauder College 384 Northyards Boulevard NW Suites 190 & 400 Atlanta, Georgia 30313 CHI Institute­Broomall Lawrence Park Shopping Center 1991 Sproul Road, Suite 42 Broomall, Pennsylvania 19008 CHI Institute (Main Campus) 177 Franklin Mills Boulevard Philadelphia, Pennsylvania 19154 Kaplan Career Institute (Branch of CHI Institute, Franklin Mills) 3031 West Grand Boulevard, Suite 236 Detroit, Michigan 48202 Kaplan College (Branch of CHI Institute, Franklin Mills) 801 Linn Street Cincinnati, Ohio 45238 Hesser College 16 Foundry Street, Suite 201 Concord, New Hampshire 03301 Hesser College 3 Sundial Avenue Manchester, New Hampshire 03103 Hesser College 410 Amherst Street Nashua, New Hampshire 03063 Hesser College 170 Commerce Way Portsmouth, New Hampshire 03801 Hesser College 11 Manor Parkway Salem, New Hampshire 03079 Kaplan Career Institute 8720 Brookpark Road Brooklyn, Ohio 44129 Kaplan Career Institute (Main Campus 570 Rutherford Avenue Charlestown, Massachusetts 02129 Kaplan Career Institute (Branch of Charlestown) 540 Commonwealth Avenue Boston, Massachusetts 02215 Kaplan Career Institute (Main Campus) 5650 Derry Street Harrisburg, Pennsylvania 17111 Kaplan Career Institute­Dearborn (Branch of Harrisburg) 18440 Ford Road Detroit, Michigan 48228 Thompson Institute (Branch of Kaplan Career Institute, Harrisburg) 3010 Market Street Philadelphia, Pennsylvania 19104 Kaplan College (Branch of Kaplan Career Institute, Harrisburg) 10131 Pines Boulevard Pembroke Pines, Florida 33026 Kaplan College (Branch of Kaplan Career Institute, Harrisburg) 7450 Beach Boulevard Jacksonville, Florida 32216 Kaplan Career Institute (Main Campus) 750 Envious Lane Nashville, Tennessee 37212 Kaplan College (Branch of Kaplan Career Institute, Nashville) 6070 East Independence Boulevard Charlotte, North Carolina 28212 Kaplan Career Institute­ ICM Campus 10 Wood Street Pittsburgh, Pennsylvania 15222 Kaplan College 2745 Winchester Pike Columbus, Ohio 43232 Kaplan College (Main Campus) 12005 Ford Road, Suite 100 Dallas, Texas 75234 Kaplan College (Branch of Dallas) Westwood Village Shopping Center 4320 West Illinois, Suite A Midland, Texas 79703 Kaplan College (Branch of Dallas) 2241 S. Watson Road Arlington, Texas 76010 Kaplan College 2800 E. River Road Dayton, Ohio 45439 Kaplan College (Main Campus) 8360 Burnham Road, Suite 100 El Paso, Texas 79907 Kaplan College (Branch of El Paso) 1900 North Expressway, Suite O Brownsville, Texas 78521 Kaplan College (Main Campus) 7302 Woodland Drive Indianapolis, Indiana 46278 Kaplan College (Branch of Indianapolis) 4200 South East Street, Suite 7 Indianapolis, Indiana 46227 Kaplan College 3535 W. Sahara Avenue Las Vegas, Nevada 89102

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Ownership (Continued)

Kaplan College (Main Campus) 3803 East Lincoln Highway Merrillville, Indiana 46410 Kaplan College (Branch of Merrillville) 7833 Indianapolis Boulevard Hammond, Indiana 46324 Kaplan College (Branch of Merrillville) 111 West Pleasant Street, Suite 101 Milwaukee, Wisconsin 53212 Kaplan College (Main Campus) 6180 Laurel Canyon Boulevard, Suite 101 North Hollywood, California 91606 Kaplan College (Branch of North Hollywood) 4040 Vine Street Riverside, California 92507 Kaplan College 14355 Roscoe Boulevard Panorama City, California 91402 Kaplan College 13610 North Black Canyon Highway, Suite 104 Phoenix, Arizona 85029 Kaplan College (Main Campus) 4330 Watt Avenue, Suite 400 Sacramento, California 95821 Kaplan College (Branch of Sacramento) 1914 Wible Road Bakersfield, California 93304 Kaplan College (Main Campus) 5172 Kiernan Court Salida, California 95368 Kaplan College (Branch of Salida) 44 Shaw Avenue Clovis, California 93612 Kaplan College (Main Campus) 7142 San Pedro Avenue, Suite 100 San Antonio, Texas 78216 Kaplan College (Branch of San Pedro) 1500 South Jackson Road McAllen, Texas 78503 Kaplan College (Branch of San Pedro) South Coast Plaza 1620 South Padre Island Drive Suite 600 Corpus Christi, Texas 78416 Kaplan College (Branch of San Pedro) 2001 Beach Street, Suite 201 Fort Worth, Texas 76103 Kaplan College (Main Campus) 6441 NW Loop 410 San Antonio, Texas 78238 Kaplan College (Branch of Ingram) Parkdale Mall 6115 Eastex Freeway Beaumont, Texas 77706 Kaplan College (Branch of Ingram) 6410 McPherson Road Laredo, Texas 78041 Kaplan College (Branch of Ingram) 1421 Ninth Street Lubbock, Texas 79401 Kaplan College (Main Campus) 9055 Balboa Avenue San Diego, California 92123 Kaplan College (Branch of San Diego) Chula Vista Center 555 Broadway, Suite 144 Chula Vista, California 91910-5342 Kaplan College 722 West March Lane Stockton, California 95207 Kaplan College 500 East Eighty-fourth Avenue Suite W-200 Thornton, Colorado 80229 Kaplan College (Main Campus) 2022 University Drive Vista, California 92083 Kaplan College (Branch of Vista) 2475 East Tahquitz Canyon Way Palm Springs, California 92262 Kaplan University (Main Campus) 1801 East Kimberly Road, Suite 1 Davenport, Iowa 52807 Andover College 475 Lisbon Street Lewiston, Maine 04240 Andover College South Portland Campus 265 Western Avenue South Portland, Maine 04106 Kaplan University (Branch of Davenport) 3165 Edgewood Parkway SW Cedar Rapids, Iowa 52404 Kaplan University (Branch of Davenport) 7009 Nordic Drive Cedar Falls, Iowa 50613 Kaplan University (Branch of Davenport) 1751 Madison Avenue, Suite 750 Council Bluffs, Iowa 51503 Kaplan University (Branch of Davenport) 4655 121st Street Des Moines, Iowa 50323 Kaplan University (Branch of Davenport) 1821 K Street Lincoln, Nebraska 68508 Kaplan University (Branch of Davenport) Plaza West 2570 Fourth Street SW Mason City, Iowa 50401 Kaplan University (Branch of Davenport) 3350 North Ninetieth Street Omaha, Nebraska 68134 Kaplan University (Branch of Davenport) 18618 Crestwood Drive Hagerstown, Maryland 21742 Kaplan University (Branch of Davenport) 5301 Buckeystown Pike, Suite 150 Frederick, Maryland 21704

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Ownership (Continued)

TESST College of Technology 1520 South Caton Avenue Baltimore, Maryland 21227 TESST College of Technology 4600 Powder Mill Road Beltsville, Maryland 20705 Kaplan College (Branch of Beltsville) 1987 S. Military Highway Chesapeake, VA 23320 TESST College of Technology 803 Glen Eagles Court Towson, Maryland 21286 Texas School of Business (Main Campus, North) 711 East Airtex Drive Houston, Texas 77073 Texas School of Business (Branch of North) 3208 FM 528 Friendswood, Texas 77546 Texas School of Business (Branch of North) 12030 East Freeway Houston, Texas 77029 Texas School of Business (Branch of North) 6363 Richmond Avenue, Suite 300 Houston, Texas 77057

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Hesser College

State Agencies

Revised 10/24/11

If a student's complaint cannot be resolved after exhausting the Institution's grievance procedure, the student may file a complaint with the agency from the list below that corresponds to the student's place of residence. This list includes contact information for all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands and should not be construed as informative of what agencies regulate the Institution or in what states the Institution is licensed or required to be licensed. States, through the relevant agencies or Attorney Generals Offices, will accept complaints regardless of whether the Institution is required to be licensed in that state. ALABAMA Alabama Commission on Higher Education P.O. Box 302000 Montgomery, AL 36130-2000 http://www.accs.cc/complaintform.aspx ALASKA Alaska Commission on Postsecondary Education P.O. Box 110505 Juneau, AK 99811-0505 [email protected] Alaska Office of Attorney General Consumer Protection Unit 1031 West Fourth Avenue, Suite 200 Anchorage, AK 99501 [email protected] http://www.law.state.ak.us/pdf/consumer/ FORM_complaint.pdf ARIZONA Arizona State Board for Private Postsecondary Education 1400 West Washington Street, Room 260 Phoenix, AZ 85007 http://azppse.state.az.us/student_info/ compliance.asp ARKANSAS Arkansas Higher Education Coordinating Board Arkansas Department of Higher Education 114 East Capitol Ave Little Rock, AR 72201 [email protected] http://www.adhe.edu/SiteCollectionDocum ents/AcademicAffairsDivision/ICAC%20R ules%20and%20Regulations/APPENDIXJ. pdf Arkansas State Board of Private Career Education 501 Woodlane, Suite 312S Little Rock, AR 72201 [email protected] http://www.sbpce.org/complaint_ process.html CALIFORNIA California Bureau of Private Postsecondary Education P.O. Box 980818 West Sacramento, CA 95798-0818 [email protected] http://www.bppe.ca.gov/forms_pubs/ complaint.pdf COLORADO Colorado Department of Higher Education 1560 Broadway, Suite 1600 Denver, CO 80202 http://highered.colorado.gov/Academics/ Complaints/default.html CONNECTICUT Connecticut Department of Higher Education 61 Woodland Street Hartford, CT 06105-2326 [email protected] Connecticut Department of Consumer Protection 165 Capitol Avenue, Room 110 Hartford, CT 06106 [email protected] http://www.ct.gov/dcp/lib/dcp/pdf/forms/ consumer_statementcpfr-2_rev_8-06_ edited1106.pdf Consumer Complaint Hotline: (800) 8422649 DELAWARE Delaware Higher Education Office Carvel State Office Building, 5th Floor 820 North French Street Wilmington, DE 19801-3509 [email protected] Delaware Attorney General Consumer Protection Wilmington: 820 North French Street, 5th floor Wilmington, DE 19801 [email protected] DISTRICT OF COLUMBIA District of Columbia Office of the State Superintendent of Education Education Licensure Commission 810 First Street, NE, 9th Floor Washington, DC 20002 http://osse.dc.gov/seo/frames.asp?doc=/seo/ lib/seo/elementary_and_secondary_educati on/may_2011/complaint_form_4_11.pdf FLORIDA Florida Commission on Independent Education 325 West Gaines Street, Suite 1414 Tallahassee, FL 32399-0400 [email protected] http://www.fldoe.org/cie/complaint.asp GEORGIA Georgia Nonpublic Postsecondary Education Commission 2082 East Exchange Place #220 Tucker, GA 30084-5334 http://rules.sos.state.ga.us/docs/392/5/ 06.pdf HAWAII Hawaii State Board of Education P.O. Box 2360 Honolulu, HI 96804 [email protected] http://hawaii.gov/dcca/ocp/consumer_ complaint IDAHO Idaho State Board of Education Attn: State Coordinator for Private Colleges and Proprietary Schools 650 West State Street, Room 307 P.O. Box 83720 Boise, ID 83720-0037

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State Agencies (Continued)

ILLINOIS Illinois Board of Higher Education 431 East Adams, 2nd Floor Springfield, IL 62701-1404 [email protected] Institutional Complaint Hotline: (217) 5577359 Illinois State Board of Education 100 North 1st Street Springfield, IL 62777 http://webprod1.isbe.net/contactisbe/ Illinois Attorney General Consumer Fraud Bureau 500 South Second Street Springfield, IL 62706 http://www.illinoisattorneygeneral.gov/abou t/email_consumers.jsp http://www.illinoisattorneygeneral.gov/cons umers/conscomp.pdf Consumer Fraud Hotline: (800) 243-0618 INDIANA Indiana Commission on Proprietary Education Attn: Director of Regulatory Compliance 302 West Washington Street, Room E201 Indianapolis, IN 46204 http://www.in.gov/cpe/files/sf39280complaint.pdf IOWA Iowa Student Aid Commission 603 East 12th Street, 5th Floor Des Moines, IA 50319 [email protected] http://www.iowacollegeaid.gov/images/ docs/file/forms/constituentrequestform.pdf KANSAS Kansas Board of Regents 1000 SW Jackson Street, Suite 520 Topeka, KS 66612-1368 http://www.kansasregents.org/resources/PD F/524-ComplaintProcedureandForm.pdf KENTUCKY Kentucky Council on Postsecondary Education 1024 Capital Center Drive #320 Frankfort, KY 40601-7512 Kentucky Board of Proprietary Education 911 Leawood Drive Frankfort, KY 40601-3319 http://www.bpe.ky.gov/NR/rdonlyres/1BB8 CA02-8F89-43A3-8957AB01DB805389/0/ComplaintForm.doc Office of the Attorney General Capitol Suite 118 700 Capitol Avenue Frankfort, KY 40601-3449 [email protected] http://www.ag.ky.gov/NR/rdonlyres/19D2F EF3-0666-49B5-A184-38006DA45B2C/0/ complaint_gen.pdf LOUISIANA Louisiana Board of Regents P.O. Box 3677 Baton Rouge, LA 70821-3677 http://regents.louisiana.gov/assets/docs/ ProprietarySchools/StudentComplaintProced ure.pdf MAINE Maine Department of Education Complaint Investigator 23 State House Station Augusta, ME 04333-0023 [email protected] Maine Attorney General Consumer Protection Division 6 State House Station Augusta, ME 04333 http://www.maine.gov/ag/consumer/complai nts/complaint_form.shtml MARYLAND Maryland Higher Education Commission 839 Bestgate Road, Suite 400 Annapolis, MD 21401-3013 http://www.mhec.state.md.us/career/pcs/ gripe.asp Maryland Attorney General Consumer Protection Division 200 St. Paul Place Baltimore, MD 21202 [email protected]md.us https://web.oag.state.md.us/editor/customer/ onlineformhelpers/formviewer.aspx?filenam e=MUGeneral.htm Consumer Protection Hotline: (410) 5288662 MASSACHUSETTS Massachusetts Board of Higher Education One Ashburton Place Room 1401 Boston, MA 02108 http://www.mass.edu/forstudents/ complaints/complaintprocess.asp MICHIGAN Michigan Department of Labor & Economic Growth Office of Postsecondary Services Proprietary School Unit Staff 201 North Washington Square Lansing, MI 48913 http://www.michiganps.net/complaint.aspx MINNESOTA Minnesota Office of Higher Education 1450 Energy Park Drive, Suite 350 St. Paul, MN 55108-5227 http://www.ohe.state.mn.us/ oheContactForm.cfm Minnesota Attorney General's Office 1400 Bremer Tower 445 Minnesota Street St. Paul, MN 55101 http://www.ag.state.mn.us/ElectronicForms/ ComplaintForm.pdf MISSISSIPPI Mississippi Commission on College Accreditation 3825 Ridgewood Road Jackson, MS 39211-6453 Mississippi Commission of Proprietary Schools and College Registration 3825 Ridgewood Road Jackson, MS 39211-6453 Consumer Protection Division Office of the Attorney General State of Mississippi P.O. Box 22947 Jackson, MS 39225-2947 http://www.ago.state.ms.us/index.php/ contact http://www.ago.state.ms.us/images/uploads/f orms/MSAGO_Complaint_Form.pdf MISSOURI Missouri Department of Higher Education 205 Jefferson Street P.O. Box 1469 Jefferson City, MO 65102-1469 [email protected] MONTANA Montana Board of Regents Office of Commissioner of Higher Education Montana University System 2500 Broadway Street P.O. Box 203201 Helena, MT 59620-3201

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Calendar Year 2011-2013

State Agencies (Continued)

Montana Office of Consumer Protection 2225 11th Avenue P.O. Box 200151 Helena, MT 59620-0151 [email protected] http://www.doj.mt.gov/consumer/docs/comp laintform.pdf NEBRASKA Nebraska Coordinating Commission for Postsecondary Education P.O. Box 95005 Lincoln, NE 68509-5005 Nebraska Attorney General Consumer Protection Division 2115 State Capitol Lincoln, NE 68509 http://www.ago.state.ne.us/consumer/emailf orms/consumer_complaint.htm Consumer Protection Hotline: (800) 7276432 NEVADA Nevada Commission on Postsecondary Education 3663 East Sunset Road, Suite 202 Las Vegas, NV 89120 http://www.cpe.state.nv.us/ CPE%20Complaint%20Info.htm NEW HAMPSHIRE New Hampshire Postsecondary Education Commission 3 Barrell Court #300 Concord, NH 03301-8531 http://www.nh.gov/postsecondary/ complaints NEW JERSEY New Jersey Commission on Higher Education P.O. Box 542 Trenton, NJ 08625 [email protected] New Jersey Department of Labor and Workforce Development 1 John Fitch Plaza P.O. Box 110 Trenton, NJ 08625-0110 [email protected] http://lwd.dol.state.nj.us/labor/forms_pdfs/ edtrain/Conflict%20Resolution%20 Questionnaire.pdf New Jersey Division of Consumer Affairs 124 Halsey Street Newark, NJ 07102 http://www.nj.gov/oag/ca/complaint/ ocp.pdf NEW MEXICO New Mexico Higher Education Department 2048 Galisteo Santa Fe, NM 87505 http://www.hed.state.nm.us/uploads/ FileLinks/b23fc959f37c44bb8e3caae612e0d ba7/PPS%20Complaint%20Form.pdf NEW YORK New York Office of College and University Evaluation New York State Education Department 5 North Mezzanine Albany, NY 12234 [email protected] http://www.highered.nysed.gov/ocue/spr/ COMPLAINTFORMINFO.html New York Bureau of Proprietary School Supervision New York State Education Department 99 Washington Avenue, Room 1613 OCP Albany, NY 12234 New York State Department of State Division of Consumer Protection Consumer Assistance Unit 5 Empire State Plaza, Suite 2101 Albany, NY 12223-1556 https://www1.consumer.state.ny.us/cpb/Cau ComplaintForm.html NORTH CAROLINA North Carolina Community College System Office of Proprietary Schools 200 West Jones Street Raleigh, NC 27603 http://www.nccommunitycolleges.edu/ Proprietary_Schools/docs/PDFFiles/ StdtCompltForm.pdf North Carolina Consumer Protection Attorney General's Office Mail Service Center 9001 Raleigh, NC 27699-9001 http://www.ncdoj.gov/getdoc/59be435741f3-4377-b10f-3e8bd532da5f/ComplaintForm.aspx NORTH DAKOTA North Dakota Department of Career and Technical Education State Capitol - 15th Floor 600 East Boulevard Avenue, Dept. 270 Bismarck, ND 58505-0610 [email protected] North Dakota Consumer Protection Division Office of Attorney General Gateway Professional Center 1050 East Interstate Avenue, Suite 200 Bismarck, ND 58503-5574 http://www.ag.state.nd.us/cpat/PDFFiles/SF N7418.pdf OHIO Ohio State Board of Career Colleges and Schools 30 East Broad Street, 24th Floor, Suite 2481 Columbus, OH 43215 http://scr.ohio.gov/LinkClick.aspx?fileticket =%2bwaKHWPRAH8%3d&tabid=68 Ohio Board of Regents 30 East Broad Street, 36th Floor Columbus, OH 43215-3414 Ohio Attorney General Consumer Protection Section 30 East Broad Street, 14th Floor Columbus, OH 43215-3400 http://www.ohioattorneygeneral.gov/ consumercomplaint OKLAHOMA Oklahoma State Regents for Higher Education 655 Research Parkway, Suite 200 Oklahoma City, OK 73104 Oklahoma State Board of Private Vocational Schools 3700 Classen Boulevard, Suite 250 Oklahoma City, OK 73118-2864 Oklahoma Office of the Attorney General Consumer Protection Unit Attn: Investigative Analyst 313 NE 21st Street Oklahoma City, OK 73105 http://www.oag.state.ok.us/oagweb.nsf/cco mp.html OREGON Oregon Office of Degree Authorization 1500 Valley River Drive, Suite 100 Eugene, OR 97401 Oregon Department of Education Private Career Schools Office 255 Capitol Street NE Salem, OR 97310-0203 http://www.ode.state.or.us/teachlearn/special ty/pcs/forms/complaint-procedures.doc Oregon Attorney General Financial Fraud/Consumer Protection Section 1162 Court Street NE Salem, OR 97301-4096 http://www.doj.state.or.us/finfraud/pdf/conc ompform.pdf

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Supplement to Institution Catalog

Calendar Year 2011-2013

State Agencies (Continued)

PENNSYLVANIA Pennsylvania Department of Education 333 Market Street Harrisburg, PA 17126-0333 Office of Attorney General Bureau of Consumer Protection 14th Floor, Strawberry Square Harrisburg, PA 17120 http://www.attorneygeneral.gov/uploadedFi les/Complaints/BCP_Complaint_Form.pdf PUERTO RICO Puerto Rico Council on Higher Education P.O. Box 1900 San Juan, PR 00910-1900 Puerto Rico Department of Justice G.P.O. Box 9020192 San Juan, PR 00902-0192 RHODE ISLAND Rhode Island Board of Governors for Higher Education Shepard Building 80 Washington Street Providence, RI 02903 Rhode Island Department of Attorney General Consumer Protection Unit 150 South Main Street Providence, RI 02903 http://www.riag.state.ri.us/documents/consu mer/ConsumerComplaintForm.pdf SOUTH CAROLINA South Carolina Commission on Higher Education 1333 Main Street, Suite 200 Columbia, SC 29201 http://www.che.sc.gov/AcademicAffairs/Li cense/Complaint_procedures_and_form.pdf SOUTH DAKOTA South Dakota Board of Regents 306 East Capitol Avenue, Suite 200 Pierre, SD 57501-2545 South Dakota Office of Attorney General Division of Consumer Protection 1302 East Highway 14, Suite 3 Pierre, SD 57501-8053 http://atg.sd.gov/Consumers/Handling Complaints/ConsumerComplaintForm.aspx TENNESSEE Tennessee Higher Education Commission 404 James Robertson Parkway, Suite 1900 Nashville, TN 37243 http://www.tn.gov/thec/Divisions/LRA/ PostsecondaryAuth/Complaint%20Form.rtf TEXAS Texas Workforce Commission Career Schools and Colleges - Room 226-T 101 East 15th Street Austin, TX 78778-0001 http://www.twc.state.tx.us/svcs/propschools /ps401a.pdf Texas Higher Education Coordinating Board 1200 East Anderson Lane Austin, TX 78752 Office of the Attorney General Consumer Protection Division P.O. Box 12548 Austin, TX 78711-2548 https://www.oag.state.tx.us/consumer/comp laintform.pdf U.S. VIRGIN ISLANDS Government of the U.S. Virgin Islands Department of Education Office of the Commissioner 1834 Kongens Gade St. Thomas, V.I. 00802 UTAH Utah Division of Consumer Protection 160 East 300 South Salt Lake City, UT 84111 [email protected] http://consumerprotection.utah.gov/ complaints/index.html VERMONT Vermont Department of Education State Board of Education 120 State Street Montpelier, VT 05620-2501 Vermont Attorney General's Office 109 State Street Montpelier, VT 05609-1001 VIRGINIA State Council of Higher Education 101 North 14th St. James Monroe Building Richmond, VA 23219 [email protected] http://www.schev.edu/forms/ StudentComplaintInformation.pdf WASHINGTON Washington Higher Education Coordinating Board 917 Lakeridge Way P.O. Box 43430 Olympia, WA 98504-3430 [email protected] http://www.hecb.wa.gov/autheval/daa/ ConsumerInformation.asp Washington Workforce Training and Education Coordinating Board 128 10th Avenue SW P.O. Box 43105 Olympia, WA 98504-3105 [email protected] http://www.wtb.wa.gov/ PCS_Complaints.asp Washington State Office of the Attorney General 1125 Washington Street SE P.O. Box 40100 Olympia, WA 98504-0100 https://fortress.wa.gov/atg/formhandler/ago/ ContactForm.aspx?subject=Consumer%20 Protection https://fortress.wa.gov/atg/formhandler/ago/ ComplaintForm.aspx WEST VIRGINIA West Virginia Higher Education Policy Commission 1018 Kanawha Boulevard E., Suite 700 Charleston, WV 25301-2800 Community and Technical College System of West Virginia 1018 Kanawha Boulevard E., Suite 700 Charleston, WV 25301 West Virginia Office of the Attorney General Consumer Protection Division P.O. Box 1789 Charleston, WV 25326-1789 http://www.wvago.gov/pdf/generalconsumer-complaint-form.pdf WISCONSIN Wisconsin Educational Approval Board 30 West Mifflin Street, 9th Floor P.O. Box 8696 Madison, WI 53708 [email protected] http://eab.state.wi.us/resources/ complaint.asp WYOMING Wyoming Department of Education 2300 Capitol Avenue Hathaway Building, 2nd Floor Cheyenne, WY 82002-0050 Attorney General's Office 123 Capitol Building 200 West 24th Street Cheyenne, WY 82002

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