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Volume 16 · Number 2 · Spring 2010

Hospice of Cincinnati

Experience. Compassionate. Caring.SM IN THIS ISSUE

Grief counselor helps fill empty hole

Board welcomes new member

Page 3


Focus on grief support services

Pages 6-7

Hospice of Hamilton here to stay

Page 8


Second Annual Ride for Hospice of Hamilton Saturday, June 26

Registration begins at 9 a.m. at Tri-County Harley-Davidson DONATION: · $30 for single rider · $50 per couple All proceeds benefit Hospice of Hamilton Please call Aaron Hornsby at 513-874-4343 for more information.

an and Edith Weber were totally devoted to each other. When he wasn't at work, they enjoyed a shared interest in collecting dolls that brighten their Westwood home. When Edith became terminally ill, Dan became frantic. The loving support he received from Hospice of Cincinnati's staff helped him through his wife's illness. "After she was at the (Western Hills) inpatient unit for a week, she stabilized and was able to come home," he remembers. "The staff took care of everything: getting a hospital bed, her medications, giving her a bath and monitoring her health. When I asked what I had to do, (case manager) Jeanette Walker told me, `just love her.' " After two and a half months at home, Edith passed away in her husband's loving arms. Dan found his grief was overwhelming. After a few months, he asked his granddaughter to

Alan Gruber, bereavement counselor with Hospice of Cincinnati, meets with Dan Weber weekly to support him as he grieves for his wife.

respond to a letter from Hospice of Cincinnati about bereavement support. "I couldn't even dial the phone, I was so ripped up inside," he says tearfully. "I was in Korea for two years and continued on page 3 (See pages 6-7 for more grief support stories)

Volunteer provides gift of friendship

"Friendship is a sheltering tree."



ospice of Cincinnati volunteer Marlene Baldus spends time with patients and their families telling a funny story to evoke a smile, playing a game to pass the time, or spending time in serious discussion talking about fears for the future. Open and friendly, Baldus offers friendship at a time it is most needed. Harriet Geary Harriet Geary lives in The Gardens, a dementia unit at Carriage Court of Kenwood. When Baldus visits Geary, she's hoping for a smile or a wave. Geary's care was transferred to Hospice of Cincinnati after she lost a great amount of weight and needed more care due to her dementia. Ensconced in a high-backed wheelchair, continued on page 4

Hospice of Cincinnati is sponsored by Bethesda Inc. in a collaborative community partnership with TriHealth and Mercy Health Partners.

Hospice of Cincinnati volunteer Marlene Baldus spends time with dementia patient Harriet Geary and also provides support to Harriet's daughter, Barb Yerian, in dealing with her mother's decline.

Message from the CEO

Employee of the Quarter


ime heals most wounds. But for many who have lost a loved one, the passage of time alone is not enough to heal a broken heart. That's why Hospice of Cincinnati offers comprehensive grief support services so that individuals and families have access to the help they need to move through their grief in positive and healthy ways. Whether a loved one was cared for by Hospice of Cincinnati, another hospice or no hospice at all, our services are available to the entire community free of charge. Grief knows no boundaries. Some people adapt and move through their grief quickly. Others deal with lingering grief issues. Research has shown that about 20 percent of people who experience grief also have debilitating, ongoing and demoralizing challenges as they cope with the loss of a loved one. Hospice of Cincinnati is here to help families no matter where they are in their grieving process ­ before a loved one's death, during the death or for months after. From our volunteers to our professional bereavement staff, Hospice of Cincinnati is sensitive to the myriad issues associated with loss. This includes understanding the grief patients and families often experience as they come to terms with the shock of a terminal illness. Volunteer Marlene Baldus uses her nursing experience in geriatric psychology as she visits with patients and their families (see front page). Our professional bereavement staff provides grief support services to more than 4,000 family members each year. Dan and Amanda's stories on pages 1 and 6 provide a glimpse into the benefits of these services. Our commitment to bereavement services is further evidenced by our support of Fernside, our children's bereavement affiliate. The stories on pages 7 and 8 illustrate Fernside's leadership in providing grief support services, outreach and education to our community. We are thankful to the many Hospice of Cincinnati and Fernside donors who share in our mission and enable us to offer such a vast array of grief support services. We have seen first hand what a difference it makes in helping people live full and enjoyable lives after loss. I invite you to read through this newsletter and learn more about the importance of grief support in the lives of Greater Cincinnati families. Warmest Regards,

Aide shows genuine caring in everyday actions

Hospice aide Paula Reinhardt goes out of her way to ensure each one of her patients feels special. She lovingly washes and curls each woman's hair, applies their makeup and helps them put on their jewelry. She gently smoothes lotion over patients' drying skin. "Paula's patients are just glowing after she is done with them," comments Gail Luecke, Paula Reinhardt RN-BC, east long-term care case manager. Reinhardt recently was recognized as the employee of the quarter. "I try and take a little extra time with my patients," Reinhardt explains. She works for Hospice of Cincinnati in multiple longterm care facilities as a hospice aide, providing personal care to hospice patients who are residents of the facilities. "I love getting to know my patients and their families," she notes. Luecke remembers one patient in particular who adored Reinhardt. "Mae would wake up at 5:30 every morning Paula was coming because she couldn't wait for her to get here," she says fondly. When the patient passed away, her daughter asked Reinhardt to fix her mother's hair for the funeral. So, after work, Reinhardt went to the funeral home and lovingly curled Mae's hair for the last time. When the funeral home attempted to pay her, she asked them to donate the money to Hospice of Cincinnati. Reinhardt's supervisor, Lisa Steelman, RN, BSN, CHPN, manager, east home care/long-term care team, notes that without trying, Reinhardt has become one of Hospice of Cincinnati's best ambassadors at Mt. Washington Care Center, where she sees most of her patients. "Many families ask that their loved one be cared for by Hospice of Cincinnati because they see the wonderful care Paula gives to her patients," she notes. "Even physicians, nurses and social workers at the facility have complimented Paula on the care she gives to her patients." Whenever she mentions Reinhardt's name to one of her patients--even those with dementia--Luecke says their faces light up with a big smile. "I wish I could nominate Paula for the employee of the millennium instead of just the quarter," she wrote in her nomination of Reinhardt. "I always disagree with Paula when she says, `I'm just an aide.' She is an angel who gives of herself unconditionally. She is a blessing to Hospice of Cincinnati."

If you do not wish to receive future issues of Hospice of Cincinnati's quarterly newsletter, or any other future fundraising communications from Hospice of Cincinnati of Cincinnati, Ohio, you may request to be deleted from our mail list. Please send a letter to the below address requesting to be deleted from the Hospice of Cincinnati mail list. ATTN: Hospice of Cincinnati List Manager Bethesda Foundation Inc. 10500 Montgomery Road, Cincinnati, Ohio 45242

Sandra Lobert President and CEO


Board welcomes new member

ack Gluckman, MD, professor emeritus of Otolaryngology-Head and Neck Surgery at the University of Cincinnati, recently joined the Hospice of Cincinnati Board of Trustees. "Having practiced as a surgical oncologist in Cincinnati for more Jack Gluckman, MD than 30 years, I had almost daily interaction with patients under Hospice of Cincinnati's care," Gluckman explains. "I have always appreciated and have been inspired by the incredible services that Hospice offers at this critical juncture in a patient's life." At UC, Dr. Gluckman served as chairman of the Department of Otolaryngology, associate dean for Clinical Affairs and was chief of the Medical Staff. He is past president of the American Academy of Otolaryngology-Head and Neck Surgery and president-


elect of the American Board of Otolaryngology. He has published 10 books and nearly 300 scientific papers. "We are thrilled to have someone with Jack's outstanding background join our Board," comments Sandra Lobert, Hospice of Cincinnati president and CEO. "His experience and insights into the issues surrounding excellent end-of-life care will be a great asset to our entire organization." Dr. Gluckman has received numerous awards over his career, including the Daniel Drake Medal from the University of Cincinnati, the Semon Medal from the University of London and an Honorary Fellowship from the Royal College of Surgeons of Edinburgh. "As a long standing practicing physician and someone very involved in organized medicine at a local and national level, I hope to bring unique insights to the Board and the organization," Dr. Gluckman remarks. Dr. Gluckman lives in Hyde Park with his wife, Vickie, who is a successful business woman and involved community volunteer. They have six children and four grandchildren.

Event honors social workers


ocial workers play a key role in the care of patients and their families as members of the Hospice of Cincinnati care team. In recognition of and appreciation for their contributions, Hospice of Cincinnati celebrated National Social Worker Month with the 7th Annual Social Worker Appreciation Event in March at the Crowne Plaza in Sharonville. Guest Speaker, Dr. Kay Potetz, PhD, presented, "Why did you do that? ... How do we make decisions?" to 237 social workers from the Greater Cincinnati community. Participants enjoyed dinner and a discussion about decision-making and its relevance to dealing with end-of-life issues. The event was co-sponsored by Right at Home,

Pam Van Hart, MSW, LISW-S, manager, Support Services, speaker Dr. Kay Potetz, Hospice of Hamilton medical director William Krall, MD, and Hospice of Cincinnati President and CEO Sandra Lobert at the conference.

CornerStone Medical Services, TriHealth Senior Health, Patient Transport Services, American-Mercy Home Care, Mercy Senior Living, TriHealth Senior Behavioral Health, and Amerimed.

GRIEF COUNSELOR continued from cover

saw death all around me but I never felt such grief." Hospice of Cincinnati bereavement counselor Alan Gruber, MA, MSW, LSW, who makes frequent visits to Dan's home, says the loss of Dan's wife has left a massive hole. "I listen, offer support and "Alan saved coping strategies, and allow him to savor his memories of her," he explains. "Dan has attended a grief support group facilitated by Claire Peasley, MRC, LSW, and other members of our team have provided support." Because of the unique flexibility of Hospice of Cincinnati's grief support team, Gruber can provide support to Dan for as long and as often as he needs it, free of charge. "Alan saved my life," Dan says emphatically.

my life."


VOLUNTEER continued from cover

her petite frame nuzzles a pink stuffed bunny rabbit to her neck. "I still get a response from her," Baldus says cheerily. She helps Geary put together puzzles, plays simple games or talks to her softly while rubbing her arm. "I've learned it's ok to laugh and it's ok to cry," Baldus says. A registered nurse with 15 years of experience in geriatric psychiatry, she is well-suited for the challenges of the dementia unit. Baldus also spends a great deal of time with Geary's daughter, Barb Yerian. A daily visitor to Carriage Court, Yerian brings lunch to her mother almost every day. "I help feed mom most meals because she forgets to's part of the disease," she says softly. Yerian says Baldus has provided invaluable support to her. "We talk about what is going on with mom as the disease progresses and how I feel about it," she says. "I consider her a friend and she's always there if I need her. She's really another shoulder for me to lean on." A member of the Hospice of Cincinnati care team, Baldus explains that they don't just treat the patient--they treat the whole family. "I couldn't ask for a better team caring for my mom," Yerian says. Lorena Threlkeld Lorena Threlkeld lives in the assisted living section of Carriage Court. Breast cancer has metastasized to her bones, and the Hospice of Cincinnati team helps keep her pain under control. She has children and grandchildren, but they are not able to visit as often as she would like. Baldus' visits help fill that void. She has taken Threlkeld to the main dining room for lunch and happy hour, sung old songs and told funny

Volunteer Marlene Baldus has developed a close relationship with Hospice of Cincinnati patient Lorena Threlkeld.

stories. "She's always so cheerful and we laugh a lot," notes Threlkeld with a smile. "I feel as if I have known Marlene my whole life." Talk does turn serious at times. "It was really hard for me to give up my independence to move here," Threlkeld admits. "And I spent a lot of time wondering, `Is this all I have left?' Marlene has helped me realize there are other things I can think about and appreciate to help me accept the situation." Baldus says she helps patients and families come to a point of acceptance. "We talk about the wonderful experiences they have had and that they will be dearly missed," she explains. "But we also talk about the family members who will have wonderful memories of Lorena but will go on. "Even though what she is going through is very difficult, we have developed this beautiful relationship," Baldus beams.

Plan an event, support Hospice of Cincinnati

hat do a horse show, a hair cutting marathon and a Harley-Davidson motorcycle ride have in common? All of these are creative events supporters have organized to raise funds for Hospice of Cincinnati. Community fundraisers help Hospice of Cincinnati provide unique programs, such as holistic therapies, and


help support adult and children's bereavement services, which are offered free of charge. Your support allows us to provide personalized, compassionate care for patients and families. If you have an idea for an event, we will provide you a toolkit to help you plan your event and offer suggestions for a successful fundraiser. Visit and click on "How You Can Help" and then click "Plan an Event." For more information, contact Diana Fogel at 513-865-1617, [email protected], or Patti Gaines at 513-792-7961, [email protected]


From the Foundation

Gary Algie Director, Planned Giving/Major Gifts

Shield heirs from undue taxes


o you have a significant amount of money in an employee benefit plan, an IRA or a tax-sheltered annuity? Are you hoping to pass those assets to your loved ones through your estate? Have you considered the tax impact? Many people do not realize that no matter what the size of their estate, these unused assets are included as part of the taxable estate at their death. They are subject to IRS income tax and can also be subject to federal and state estate taxes as well. Therefore, the taxing of these assets can easily exceed 50 percent of their value, eating up money to which your heirs were entitled. Rather than see unused retirement assets go toward taxes, investors can direct these assets to be used as charitable gifts to

Hospice of Cincinnati. In doing so, the assets become fully deductible from the estate and bypass tax obligations. Additionally, charitable gifts can benefit heirs as well when they are established as trusts. In some cases, the income that heirs receive from trusts can be higher than if they had received an outright sum directly from the estate. By naming heirs as trust beneficiaries, they receive income from the trust for a designated number of years, at which time the remainder of the trust then goes to Hospice of Cincinnati. If you would like to discuss ways to protect your assets while helping further the mission of Hospice of Cincinnati, please call me for more information at 513-865-1622 or send e-mail to [email protected]

Adult Bereavement Support Group offerings

Grief support groups are available at our Anderson, Blue Ash, Hamilton and Western Hills locations. For information about these programs and other Hospice of Cincinnati bereavement services, please call: Alan Gruber at 513-686-8120, Vivian Jones at 513-686-8139, Claire Peasley at 513-686-8121, or Polly Peterson at 513-686-8122.

Please call the number listed for each group for more information and to register. Young Adult Bereavement Support Group Offered by Fernside: A Center for Grieving Children for young adults ages 18 to 26. Call 513-745-0111 for more information or to register. BLUE ASH Afternoon Support Groups · Tuesdays 1 to 2:30 p.m.; call Polly Peterson at 513-686-8122 for more information or to register. · Thursdays 1 to 2:30 p.m.; call Claire Peasley at 513-686-8121 for more information or to register. Evening Support Group · Thursday evenings for seven consecutive weeks; call Alan Gruber at 513-686-8120 for more information or to register. Evening Parent Loss Support Group For adults, ages 27 and older, who have experienced the death of a parent or of a surrogate parent figure. · Thursday evenings 6:30 to 8 p.m.; call Claire Peasley at 513-686-8121 for more information or to register. Death of Adult Child Support Group For parents who have lost an adult child. · Wednesdays 5 to 6:30 p.m.; call Vivian Jones at 513-686-8139 for more information or to register. WEST SIDE Evening Support Group Call Alan Gruber at 513-686-8120 for more information and to register.

2010 Volunteer Training

Do you have a friend or neighbor who would be a great volunteer for us? Spread the word. We get our best volunteers from you, "our" best volunteers! The following 2010 volunteer training classes are still available: August 7 and Oct. 23. Please contact Judy Russell at 513-792-6989 or [email protected] for more information.


The loss of a loved one can result in overwhelming grief. It takes expert support and guidance to heal and move forward in a healthy way. To assist in this effort, Hospice of Cincinnati offers Greater Cincinnati's most comprehensive grief support program, which

Counseling helps teen cherish memories, move on

hey spent summers fishing and long, lazy weekends together. He cheered her on at soccer games. She shared her love of photography with him. He helped her with her math homework. Amanda Baker fondly remembers her late grandfather and the memories they shared together. Hospice of Cincinnati Those memories became painful offers grief support for her when she had to say goodbye during a loved one's last fall. Steve Baker, Amanda's dad, illness and after the notes, "She was very dependent on death for 13 months, or him. He was part of her life." longer if needed. Adult At school, Amanda's grades and children's services began to fall, and Steve says she are offered at no cost also started struggling on the to families and are soccer field. "She was much more available to the entire emotional about things," he says. community, regardless Steve knew he needed to find of whether or not a Amanda support so he connected patient was cared for her with Vivian Jones, BSW, MA, by Hospice of Cincinnati. a bereavement coordinator with Hospice of Cincinnati. "Amanda was much more comfortable with one-on-one counseling," explains Jones. As a bereavement coordinator, she provides individualized counseling to children and teens during and after a loved one's death. Fernside is available after the death for group grief support to children and teens. "After the first visit, I felt like I got a lot of stuff out," Amanda shares. When her granddad died, she says, "I kind


Hospice of Cincinnati bereavement coordinator Vivian Jones talks with Amanda Baker about the journaling she did to help deal with the grief from the death of her grandfather.

of felt like I was in a shell when it happened. I didn't know what to do." The counseling helped Amanda sort through her feelings, write them down and talk about them. "Vivian would relate what I was going through with people my age," Amanda says. After meeting over the winter with Jones, Amanda's grades started improving. "Seeing her grades go back up was a big relief," Steve says. "She is moving on ­ I mean, not forgetting about him ­ but just dealing with it better." Amanda carries her granddad's memories close to her heart in a locket filled with his ashes. "I appreciate the memories a lot."

Hospice of Cincinnati ­ Grief support snapshot Since Hospice of Cincinnati's beginning in 1977, grief support has been an important part of our mission. Because everyone deals with grief differently, we offer support during a loved one's illness, up to 13 months after the death and longer if needed. Through generous community support, Hospice of Cincinnati offers these services free of charge to the entire community, regardless of whether or not a loved one was cared for by us. Call 513-891-7700 for more information.


(January--December 2009)

Grief support calls Grief support visits Grief support sessions Memorial services*

*1110 clients/families attended

3280 954 1080 18


includes its children's bereavement affiliate Fernside. Through support groups, one-on-one counseling, memorial services, crisis response outreach and children's camps, Hospice of Cincinnati and Fernside help families pick up the pieces and learn to live again.

You're not alone


ixteen-year-old Martina Welch's world turned upside down in September when her mother suddenly collapsed and died. Overwhelmed with grief, she moved in with her loving aunt and uncle's family but also had to cope with a new home and school. "We met with Sycamore (High School) and they immediately suggested the Fernside grief support group," says her aunt, Bertha Davis. "Tina was spending a lot of time in her room sleeping and was having a hard time adjusting." Family dynamics were also affected. "My older daughter was worried about Tina and wanted to help," remembers Davis," "but she was frustrated because she felt like she didn't know how." Sycamore Student Assistance Counselor Brenda Fisher notes, "With so many students dealing with grief on a daily basis, Sycamore chose Fernside to facilitate support groups because of their expertise and reputation." She continues, "Fernside is nationally recognized for their work with children's grief support. We wanted to utilize this valuable community resource to assist our affected students." Davis saw the difference the support group was making. "After a while we started to notice a change," she recalls.

Tina (center) is pictured with her family (left to right): Alix, Wayne, Melva and Bertha. Ryan Davis is at college so he was not able to be in this picture.

"Tina realized she wasn't alone and started sharing with the group and at home." She also felt encouraged to join the softball team and started spending more time with the family. "The goal is to have the students address their feelings, talk about how to honor and remember their loved one and how to move forward in a healthy way," explains Christi Kettman, Fernside outreach coordinator. "Tina's experience with Fernside has really helped her acclimate to her new situation as part of our family," Davis says.

Grieving child finds secure place with Fernside


or as long as he could remember, Jeff 's father, Mike, battled multiple myeloma. Mike died when Jeff was just 7 years old. Jeff 's mom, Lois, recalls the numbing grief of those early days. "I don't know how we would have made it through the first year without Fernside," she recalls. Through Fernside, children ages 3 to 18 meet in peer groups to share stories, fears and memories. A trained volun-

teer leads them through expressive art and play activities. Jeff 's initial reaction was: "I'm not going; I'm not going to say anything," Lois remarks. Within weeks, however, Jeff was reminding his mom about the meetings. "Maybe it was the pizza that got him there," she laughs, explaining that each meeting opened with a casual meal. She says Lynn Kitchen, a program coordinator continued on back cover

Fernside snapshot Fernside, established in 1986 as the nation's second oldest children's grief center, remains today a national leader in providing grief support services, outreach and education to the community. Affiliated with Hospice of Cincinnati in 2002, the financial support Fernside receives from Hospice of Cincinnati, as well as support from the community, ensures that all Fernside services are offered at no cost. Call 513-745-0111 for more information.


(September 2008--July 2009)

*Youth Support Groups *Adult Support Groups Crisis Response Camp Erin-Cincinnati Educational Outreach Volunteer Hours 609 participants 242 participants 217 served 91 participants 1,093 reached 5,924 hours donated

*Support groups occur throughout Cincinnati, including our newest location downtown at St. Xavier Church.


Experience. Compassionate. Caring.SM

Non-profit Org. U.S. Postage PAID Cincinnati, Ohio Permit No. 9177

Published by Hospice of Cincinnati 4360 Cooper Road, Suite 300 Cincinnati, OH 45242 (513) 891-7700 © 2010 Hospice of Cincinnati, Inc. All rights reserved.

Printed on Recycled Paper

Hospice of Cincinnati to benefit from Chiquita Classic



ospice of Cincinnati will benefit from a unique new program as part of the Chiquita Classic's TICKETS Fore CHARITY program. One hundred percent of all general admission ticket revenue will be returned to charity at this golf tournament to be held July 12 through 18 at the Tournament Player's Club River's Bend. Pro Football Hall of Fame member and former Cincinnati Bengal Anthony Muñoz will serve as honorary chairman for the Chiquita Classic. Multiple charities, including Hospice of Cincinnati, will have a customized order form as well as an internet presence at Customers purchasing tickets online or at the gate during tournament week will be required to select a charity from the available list. For more information, please call Rose Fox at 513-792-7965 or e-mail [email protected]

Hospice of Hamilton here to stay

e have received numerous inquiries regarding the "for sale" sign on the Hospice of Hamilton campus, including the question, "Is Hospice of Hamilton for sale?" We are not for sale and also have no immediate plans to relocate. The "for sale" sign was placed by the property owner of the building we lease. "We are committed to continuing our trademark compassionate services to Butler County residents," assures Hospice of Cincinnati President and CEO Sandra Lobert. Please call Debbie Hauenstein at 513-792-7965 if you would like more information.


GRIEVING CHILD continuedfrom page 7

for Fernside, provided a bright spot for them during a difficult first year. "Lynn created an atmosphere of safety and trust." While the children are meeting, adults are invited to their own support session to discuss how to raise a grieving child and how to take care of themselves. Lois reflects, "A few weeks after your loved one's death, the outside world expects you to put your mask on. But there was no pretense Fernside provides a safe and trusting atmosphere for children here. If I felt bad, I could show it." to discuss their feelings, allowing them to grieve in a healthy "Grief is a lifelong process," way. Kitchen says. "At Fernside, we want to stock people's toolboxes so they can deal with things today and in the future." Lois affirms what the program meant for her and Jeff: "What we valued at the time was the support and opportunity to process feelings. What I value every day is the lasting friendships that resulted from Fernside participation."

For more stories on grief support services, see pages 1, 6 and 7.



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