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NYCAPS Employee Self-Service User Guide

Employee Self-Service Overview · Instant access to your HR, payroll, tax, and benefits data. · Reduced paper waste with electronic pay stubs ­ in line with PlaNYC "green" initiative.

Frequently Asked Questions

What can I do in the Employee Self-Service tool?

· You can make updates to the following types of data: - Personal Information - Tax and Payroll Information - Benefits Information The diagram to the right illustrates all actions that can be taken in the tool ESS is now available 24/7. Please note that brief maintenance windows may occur evenings starting at 8:30 pm and on Sundays.

Personal Personal Information Information

Employee Self-Service Employee Self-Service

Tax & Payroll Tax & Payroll Information Information Benefits Benefits Information Information


Change your Name Change your Name

When can I access Employee Self-Service?

Change your Address Change your Address

View, enroll in, and View, enroll in, and update Direct Deposit update Direct Deposit Information Information View and print Electronic View and print Electronic Pay Stubs Pay Stubs

Enroll in Benefits Enroll in Benefits (during Annual Transfer (during Annual Transfer Period or during the Period or during the New Hire process) New Hire process)

How do I access Employee Self-Service?

· · · · To access ESS from a City office, please use the Intranet website: http://cityshare.nycnet/ess To access ESS outside of a City office, please use the Internet website: Log-in using your User ID and Password*

Change other pertinent Change other pertinent Personal Data such as: Personal Data such as:

- Emergency Contact - Emergency Contact - Phone Number - Phone Number - Gender - Gender - Ethnic Group - Ethnic Group

View Pay Detail and View Pay Detail and Deduction History Deduction History

Add or Drop Add or Drop Dependents Dependents Change Healthcare Change Healthcare Waiver Status at time of Waiver Status at time of aaLife Event Life Event

View and print W-2 & View and print W-2 & 1127 Tax Statements 1127 Tax Statements

Will I still get a paper pay stub?

View other data such as: View other data such as:

- Date of Birth



- Date of Birth - Original Hire Date Employees of CCRB, CCHR, DFTA, DCP, DoHMH, DJJ, View and update Tax - Original Hire Date View and update Tax - Military Status Withholdings - Military Status DORIS, DOT, DA-NY, HPD, LPC, OCB Withholdings - Email Address - Email Address o If you are enrolled in direct deposit, you will not receive paper pay stubs. ESS will replace your pay stub, giving you the ability to view and print pay stub data online o You may continue receiving paper pay stubs, however, by changing your Print Status in ESS, or by contacting your Payroll Officer for additional assistance If you are not enrolled in direct deposit, you will continue to receive a paper pay check

-Your User ID is your 7 digit Employee ID/PMS Reference # provided by your agency or found on your previous pay stubs. (New hires receive their Employee ID/PMS Reference # as part of the new hire process). -Your password consists of the last 2 digits of your SSN and your 8 digit birth date. (i.e. the password for an employee with an SSN of XXX-XX- XX89 and a birth date of 01/25/1900 would be 8901251900). -Trouble Logging in? Please click the "Need help logging in" link on the ESS log-in page, or contact NYCAPS Central at [email protected]


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