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INTRODUCTION TO HUMAN COMMUNICATION COM 100 Course Syllabus, Fall 2010, Arizona State University Monday & Wednesday, 3:30-4:45 p.m., SHESC 340, SLN 70481 Contact Information Instructor: E-mail: Office Hours: Office: Associate: E-mail: Office Hours: Office: Department: Office: Phone: Web Site: Required Text Jess K. Alberts, Thomas K. Nakayama, and Judith N. Martin, Human Communication in Society, 2nd Ed. (Upper Saddle River, NJ: Pearson Prentice Hall, 2010). Course Description Communication permeates all aspects of human activity. So welcome to a course that will be useful to you in just about every arena of life! In this fast-paced survey course, you'll be introduced to concepts that help you understand how communication works, and to skills that help you communicate better in various settings. This is an application-oriented course, focusing on material that you can immediately put into practice. We'll draw from each of the following broad areas of study within the field of human communication: 1. Fundamentals of human communication. 2. Interpersonal and relational communication. 3. Group, organizational, and cultural communication. 4. Rhetoric and persuasive communication. 5. Public speaking before live or mediated audiences. Course Policies Course policies are intended to align all course participants with the same set of expectations ­ they are like the "rules of play" in a game. Only this game is about learning communication skills that you will apply on a daily basis. Consequently, this course represents a terrific learning opportunity! However, the quality of your learning experience is ultimately up to you. Therefore, the following policies can only augment your own responsibility to maximize

COM 100 Syllabus, page 1

Dr. Mark Stoda [email protected] (expect reply within two business days) Monday, Wednesday, & Friday, 8:30-9:30 a.m. Stauffer A209 Ms. Michelle Kelsey, M.A. [email protected] (expect reply within two business days) Monday & Wednesday, 1:00-2:00 p.m.; Friday, 10:30-11:30 a.m. Stauffer A211 Hugh Downs School of Human Communication Stauffer A412 480-965-5095 http://asu.edu/clas/communication/

your gains from the course. Minimal, grudging compliance with these policies will almost certainly result in a minimal learning experience. Agreement to Course Conditions. This syllabus spells out the conditions for your participation in the course. By registering and remaining in attendance, you're implicitly agreeing to these conditions. So read this syllabus carefully, and then make an informed choice ­ either drop the course, or else hang with us knowing what to expect. Pleading, whining, complaining, or arguing about the conditions for course participation won't result in policy exceptions. Attendance. Of course you don't have to attend class ­ nobody's forcing you to be here. No record of attendance will be kept, and you won't receive points for attendance. However, missing class will almost certainly affect your grade. Missed lecture material and class discussions will degrade your own learning experience, and will likely result in decreased performance on tests. Additionally, missing class may result in missing or performing poorly on quizzes. If you miss a class, expect your grade to be affected. If you're absent, please don't ask, "Was anything important covered in class?" Instead, assume that the class was conducted to cover important material, and arrange an appointment with a classmate to review the class material. After you've obtained the missed material, any questions you might have can be answered during office hours, by e-mail, or by appointment. Arriving late for class is usually rude and disruptive (and may result in a missed quiz), so plan ahead to arrive on time. If you stop attending the class, it's your responsibility to complete course withdrawal paperwork in a timely manner to avoid a final course grade of "E." Appropriate Interaction. Because this is a communication course, we'll be communicating during class ­ many classes will incorporate open discussions regarding aspects of the day's topic. So here are some necessary guidelines to follow. First, please participate! If you're not heard from, the rest of us won't benefit from your unique and valuable perspectives. Second, as you contribute, maintain a responsible balance between being passionate about your own ideas and being teachable about your own ideas. Third, as you respond to the contributions of others, maintain a responsible balance between being evaluative toward others' ideas and being respectful toward others' ideas. By applying these important communication responsibilities during our discussions, we'll be able to foster a positive and constructive learning environment. Anti-social Conduct. Students are entitled to receive instruction free from interference by other members of the class. Therefore, whenever you are present in class, you are expected to participate and contribute in a non-disruptive manner ­ you are to display respect for all members of the classroom, including both the instructor and students. Any verbally or physically aggressive behavior will not be tolerated. Avoid unnecessary disruptions during class time, such as engaging in private conversations, reading outside material, doing work for other classes, surfing the Internet, making/receiving cell phone calls, and text messaging. In addition, avoid racist, sexist, homophobic, or other negative language that may exclude or denigrate members of our campus and classroom. In accordance with university policies, any student engaging in these kinds of behaviors will be required to leave the classroom, and may be withdrawn from the course.

COM 100 Syllabus, page 2

Absences for Graded Assignments. Without legitimate written documentation of an emergency, pop quizzes may NOT be made up, and examinations will receive an automatic deduction of 10% of the total grade possible, as well as a 10% deduction for each additional late class date. An emergency is considered to be a set of circumstances clearly beyond your control that has prevented your attendance. Legitimate written documentation must be authentic paperwork from a credible, validating source. A believable account of your difficult (or perhaps even tragic) circumstances will not serve in place of verifying documentation. For known schedule conflicts on graded assignment due dates (including university sanctioned activities and religious holidays), arrangements for completing the assignments must be made prior to the missed classes. Academic Integrity. The quizzes and tests administered in this course may provide you with opportunities to cheat. Please do not exercise these opportunities, or make it opportune for others to exercise these opportunities. Cheating and plagiarism are essentially stealing ideas that belong to others and lying about their authorship. The Hugh Downs School of Human Communication strongly believes in academic integrity, and we will not tolerate any cheating in this class. The following web site spells out our school policy: http://clas.asu.edu/students/ai. Graded Evaluations Pop Quizzes (10 @ 10 points each). Sometime during ten separate and unannounced class periods, a brief "pop" quiz covering material from the previous class will be administered. Each quiz will consist of several short-answer questions. The questions will be drawn from a review conducted at the end of the previous class. Missing a class from which quiz material is extracted will almost certainly result in poor quiz performance. Missing the class, or the portion of the class, in which a quiz is administered will result in a zero score for that quiz. You must be present when the quiz is administered in order to take the quiz and receive a score. The quizzes serve as a learning evaluation tool, as well as an incentive to attend class. Examinations (3 @ 100 points each). Test material will be drawn from assigned readings as well as lectures and class discussions. Assigned readings are offered to clarify and amplify on class subject mater ­ these readings will help you gain a fuller understanding of the course material. A brief study guide will be made available during the class before each test. The exams are designed to be more challenging (and to be more accurate measures of your learning level) than traditional multiple-choice tests. However, they are not as difficult as open-answer tests (short answer/essay). Each exam will consist of 26 questions, with one of those questions not graded (your choice). Each question will be followed by four response items (a, b, c, and d). Even though the format for each test question resembles a standard multiple-choice question (one true response grouped with three false responses), it is actually a set of four independent true-false items. You will need to select every correct response item for each question. There may be as many as four correct responses or as few as zero correct responses for each question. Each question will be worth four points. Partial credit (one point) will be awarded for each correct response selected, as well as for each incorrect response not selected. Try this example question:

COM 100 Syllabus, page 3

1. According to this COM 100 course syllabus, a. material your learn in this communication course can be useful in just about any arena of life. b. syllabus-specified course conditions can be changed by complaining to the instructor about them. c. attendance will be not be taken, nor will points be awarded for each class attended. d. it's not respectful to openly evaluate the comments of others during classroom discussions. In this example, two points would be awarded for selecting responses "a" and "c." In addition, two points would be awarded for not selecting responses "b" and "d." Course Grading Item Graded Pop Quiz #1 Pop Quiz #2 Pop Quiz #3 Pop Quiz #4 Pop Quiz #5 Pop Quiz #6 Pop Quiz #7 Pop Quiz #8 Pop Quiz #9 Pop Quiz #10 Examination #1 Examination #2 Examination #3 TOTAL : Points Available 10 points 10 points 10 points 10 points 10 points 10 points 10 points 10 points 10 points 10 points 100 points 100 points 100 points 400 points Points Awarded ____________ ____________ ____________ ____________ ____________ ____________ ____________ ____________ ____________ ____________ ____________ ____________ ____________ ____________ Course Grade A+ 388 ( 97%) A 372 ( 93%) A- 360 ( 90%) B+ 348 ( 87%) B 332 ( 83%) B- 320 ( 80%) C+ 308 ( 77%) C 280 ( 70%) D 240 ( 60%) E < 240 (< 60%)

Grading Notes. Keep track of your grades ­ record each score in the space provided so you have a running total and know where you stand. Final course grades will be awarded according to the "Course Grade" schedule indicated above. Expect this schedule to be strictly followed. For example, don't expect a total score of 359 (B+) to be rounded up to 360 (A-). There is no extra credit planned for this course. Course Schedule Day/Date Mo, 8/23 We, 8/25 Mo, 8/30 We, 9/1 Mo, 9/6 We, 9/8 Topic Course Overview Unit 1: Communication Fundamentals Communication Studies: What, Where, & How Messages, Meanings, & Misunderstandings Communication Competence Labor Day ­ NO CLASS Communication Ethics

COM 100 Syllabus, page 4

Reading Assignment Syllabus

Ch. 1 (1-18, 20-21) Ch. 1 (18-19, 22-27)

Mo, 9/13 We, 9/15 Mo, 9/20 We, 9/22 Mo, 9/27 We, 9/29 Mo, 10/4 We, 10/6 Mo, 10/11 We, 10/13 Mo, 10/18 We, 10/20 Mo, 10/25 We, 10/27 Mo, 11/1 We, 11/3 Mo, 11/8 We, 11/10 Mo, 11/15 We, 11/17 Mo, 11/22 We, 11/24 Mo, 11/29 We, 12/1 Mo, 12/6 We, 12/8 We, 12/15

Verbal Communication Nonverbal Communication Perception & Listening Dialogic Listening EXAMINATION #1 Unit 2: Communication in Relationships and Groups Relational Development & Maintenance Seeking Relational Closeness Love in Relationships Gender & Communication Managing Relational Conflict Work Group Characteristics & Functions Teamwork Performance Challenges Team Development & Leadership Organizational Perspectives & Leadership Communication & Culture EXAMINATION #2 Unit 3: Communication and Public Discourse Rhetoric and Persuasion Responding to Persuasion Ethos ­ Establishing Persuader Credibility Pathos ­ Triggering Persuadee Reflexes Logos ­ Asserting Effective Arguments Clarifying Purpose & Analyzing Audience Gathering & Organizing Support Material Creating Visual Aids & Composing Speaking Notes Rehearsing Delivery & Managing Speaking Anxiety Reading Day ­ NO CLASS EXAMINATION #3 (12:10 p.m.)

Ch. 5 (104-120) Ch. 6 (139-154) Ch. 4 (81-90, 96-98) Ch. 5 (128-134)

Ch. 8 (193-214)

Ch. 9 (223-228, 239-244) Ch. 9 (234-238) Ch. 10 (255-260) Ch. 7 (165-170, 177-182)

Ch. 2 (32-38) Ch. 11 (291-305) Ch. 14 (385-411)

COM 100 Syllabus, page 5

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