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Message from the Director Career Services The Career Planning Process Meeting With a Career Counselor Informational Interviewing: Increase Your Career Knowledge Gain Experience and Develop Marketable Skills Search for an Internship or Summer Job Resume Writing Format and Style Resume Suggestions Sample Resumes Correspondence Cover Letter Thank-You Letter Other Types of Letters Sample Correspondence Searching for a Job or Internship Job Search Overview Job Search Methods (chart) Handy Pullout Section Nittany Lion Career Network On-Campus Interviewing Policies for Participation On-Campus Interviewing for Nontechnical Majors Making the Most of Career Days The Value of Networking Using the Internet in Your Job Search Government Employment Interviewing The Site Interview: What to Expect Job Offers and Acceptances Negotiating Job Offers and Compensation Packages Job Offers: To Accept or Not Accept? Ethics Applying to Graduate or Professional School Advertiser Index 30 31 31 32 34 35 37 39 40 44 45 45 46 47 48 51 2 3 6 7 8 11 12 14 14 15 19-21 22 22 23 23 24-26 27 27 29

2 0 0 9 Penn State Career Guide 2010

Career Services Bank of America Career Services Center University Park, PA 16802 (814) 865-2377 Hours: 8:00 a.m.­5:00 p.m. Weekdays

Until 7:00 p.m. Tuesdays


Jack R. Rayman, Director Christina E. MacGill, Associate Director, Programming and Education Credential Services Robert Orndorff, Associate Director, Recruiting and Employer Relations Vacant, Associate Director, Career Counseling and Planning Cheryl Clark Bonner, Director, Alumni Career Services Matthew W. Ishler, Assistant Director for Career Counseling and Planning Holly A. Temple, Assistant Director, Career Information Management Laurie M. Verost, Assistant Director, Campus Career Services Jenifer Whetsel, Assistant Director, Alumni Career Services Misty Kosek, Assistant Director, Alumni Career Services Kathy M. Early, Office Manager Corinna H. Fisher, Career Fairs Coordinator Paul Crum, Senior Applications Programmer/Analyst Maggie Scotilla, Career Counselor Maritza Ledée Rivera, Career Counselor Courtney Wozetek, Career Counselor Kristi Van Epps, Career Counselor Shawn Utecht, Career Counselor

Erika Stover, Staff Assistant/Campus Career Services Brianne Kepler, Staff Assistant/Recruiting and Employer Relations Kathryn E. Deitrich, Staff Assistant/Programming and Education Credential Services Lindsay Moist, Staff Assistant/Interview Center Tina Ulp, Staff Assistant/Communications Leslie A. Pollard, Recruiting Coordinator/Recruiting and Employer Relations Mary A. Pental, Staff Assistant/Counselor Scheduling Laura C. Kopp, Staff Assistant/General Administration Michelle Burns, Staff Assistant/Education Credential Services and Programming Tracy M. Wallace, Library Assistant, Career Information Amy Crane, G.A., Career Counseling Edward J. Smith, G.A., Multicultural Internship Program Katie Martucci, G.A., Programming Hong-Ning Fang, G.A., Career Counseling Kaprea Johnson, G.A., Career Counseling Nellie Bhattarai, Peace Corps Representative

The publication is available in alternative media upon request. Penn State is committed to affirmative action, equal opportunity, and the diversity of its workforce. U.Ed. STA 10-01



Message from the Director

Dear Students: Whether you are a first year student or planning to graduate this year, I believe you will find that Career Services, in the Bank of America Career Services Center, offers you a broad range of valuable assistance that will enhance your prospects for success. In this state-of-the-art facility you have access to career counseling services; workshops and seminars; career-related classes; major, occupational, employment, and graduate school information resources; as well as The Nittany Lion Career Network. Many of the Career Services' programs and resources available to you are described in this Career Guide. During these challenging economic times it will be more important than ever for you to start early, take advantage of the services and programs offered by Career Services and invest quality time and energy in these activities. If you have not yet determined what your career goals are or do not understand what skills and experiences you need to develop, I recommend that you work with a Career Services counselor. It is only after you have clarified your career goals that you will be able to successfully work toward them. The staff members of Career Services are committed to helping you reach your career goals. We want to work with you to help you take control of your career destiny. Please accept my personal best wishes for rewarding year and a successful career. Sincerely,

Jack Rayman



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Career Guide

Career ServiCeS

Career Services

Objectives of Career Services

1. Assist enrolled students in crystallizing and specifying life/ career goals. 2. Assist enrolled students in implementing career goals. 3. Assist other professionals or paraprofessionals in developing knowledge and skill in the delivery of life/career services. 4. Develop a cooperative relationship with other university staff and faculty to gain their active support in the delivery of life/career services.

Drop-In Counseling

The consultation with the drop-in counselor can last from 10 to 15 minutes, depending on the types of questions you are asking and the number of people waiting. The drop-in counselor will give you the opportunity to talk about what is on your mind, give information where appropriate, explain other relevant services, and make referrals to other campus and community organizations. A drop-in counselor is available at all times between 8:30 a.m. and 5:00 p.m., Monday through Friday and until 7:00 p.m. Tuesdays in the Bank of America Career Services Center.

Individual Career Counseling

· improving interview skills · resume, cover letter, and application forms · internship and job search processes · graduate school application process · any related concerns, such as time management, transition from college to work, and coping with parental or financial pressures To determine the appropriateness of individual counseling, you should contact the drop-in counselor, who is available between 8:30 a.m. and 5:00 p.m. weekdays and until 7:00 p.m. Tuesdays in the Bank of America Career Services Center.


Career Services offers a drop-in service that enables you to obtain career planning assistance on a first-come, first-served basis. Last year, over 5,000 students used the drop-in service. You may have quick questions answered or may schedule one-hour individual counseling appointments after meeting briefly with a drop-in counselor. Concerns students frequently bring to Drop-In Counseling include: · choice of major/career · resume or cover letter assistance · career information · on-campus interviewing information · internship/co-op searching · job search skills · grad school selection/application

Individual career counseling is one of the major functions of Career Services. Career/ life planning is often a difficult process that can be complicated by many factors. Counselors are available in one-hour appointments to help you understand your interests and values as they relate to career options, learn ways to make educated decisions and set goals, improve job-seeking skills, and locate sources of career information. After the first meeting, you and the counselor may decide to continue meeting. Career counseling discussions may include such topics as: · developing career goals · assessing abilities, interests, and priorities

Career Services assists students in career exploration, decision making, and implementation.

In conjunction with your individual counseling appointments, you also have access to specialized career assessment instruments that are designed to measure your interests, skills, personality characteristics, and work-related values. Your career counselor will determine which assessment is appropriate, administer the assessment to you, and interpret the assessment result(s) with you. These tools can be highly useful resources in helping you get clarity on your career direction and make appropriate decisions. Some of the more popular assessments that we use are the Strong Interest Inventory, Campbell Interest and Skill Survey, Self-Directed Search and Myers-Briggs Type Indicator as well as DISCOVER and the SkillScan Card Sort. We also utilize other instruments that have more specialized functions to help fine tune your career choice.



If you are interested in the assessment process, you will need to meet with a drop-in counselor and be assigned to an appointment with a career counselor.

Career Planning Courses

information. Please visit our website wetfeet.shtml for more information. The latest addition to our growing collection is CareerSearch, the premier employer information database. CareerSearch allows you to pinpoint industries/employers in specific locations across the country and around the world. Stop by the Career Library to learn more about this service. The Career Library is open from 8:00 a.m. to 5:00 p.m., Monday through Friday and until 7:00 p.m. on Tuesdays. A career library assistant is available to help you find information and perform targeted searches.

LionLink: A Professional Networking Program

Career Services staff members teach courses for credit in four of the eleven academic colleges, as follows: · Effective Career Decision-Making (Counselor Education 100) · Job Search Skills and Strategies for Educators ( Counselor Education 303) · Job Search Skills and Strategies for Technical Careers (Agriculture 100) · Job Search Skills and Strategies for Non-Technical Careers (Liberal Arts 401) Topics include selecting an academic major, determining career goals, identifying potential employers, formulating effective job search strategies, preparing a resume, and improving interview techniques. Academic advisers and Career Services counselors can provide additional information.

Career Library

LionLink is one of the many programs and services offered through Alumni Career Services, a partnership between Career Services and the Penn State Alumni Association. For more information on LionLink, please contact Alumni Career Services at (814) 865-LINK (5465) or email [email protected] LionLink can help you gain the information you need that you can't get in a classroom as you build your own professional network.

Mock Interview Studio

The Career Library houses a wealth of information on every facet of the career planning process. We have books, magazines, and DVDs on: · Careers in all academic majors · Job outlook and salary information · Occupations and industries · Summer job and internship directories as well as internship vacancies · Employer information · Graduate schools · Career decision-making · Job hunting skills · Samples of resumes and cover letters · Salary negotiation · Backpack to briefcase · and much more The Library also features free access to WetFeet and Vault, two of the best online sites for career

LionLink is a database of alumni who have volunteered their time to serve as a networking resource for students and other alumni. The alumni career coaches are there to help you explore various career fields, answer questions about what they do and where they work, and serve as a career resource. Through informational interviews, student and alumni career explorers can gain valuable inside information on careers, industries, companies, and geographic areas from a trusted resource. To register for LionLink, please go to Once you are in the LionLink database, you will find a guide that will help you navigate the site as well as offer tips on successful networking. The guide will help you prepare yourself for an informational interview and give examples of appropriate questions to ask your career coach.

An in-house studio offers videotaped mock interview training to students who want to practice their skills and receive feedback on their performance. Mock interviews are available by appointment; speak to the staff assistant in the Bank of America Career Services Center to schedule a mock interview. The training center is open weekdays from 8:00 a.m. to 5:00 p.m.

Workshops and Seminars

Several hundred seminars and outreach programs are offered each year on a wide range of topics such as résumé writing, interview skills, job search strategies, internships, graduate school applications, and effective use of the on-campus interviewing system. During the academic semesters a series of workshops are offered on a variety of career planning and job search topics. Students are encouraged to attend all of the sessions that they feel will be helpful. The workshops are posted on Career Services' website and can be found in the insert pages of this Guide.

First Row: Laurie Verost, Lindsay Moist, Jenifer Whetsel, Maggie Scotilla, Courtney Wozetek, Kathy Early, Mary Pental Middle Row: Kristi Van Epps, Maritza Ledee Rivera, Chris MacGill, Erika Stover, Jack Rayman, Ashley Hazelwood, Tracy Wallace, Nellie Bhattarai, Michelle Burns Back Row: Tina Ulp, Bob Orndorff, Laura Kopp, Amy Cammack, Brianne Kepler, Katie Deitrich, Paul Crum, Corinna Fisher, Dave McGeary, Holly Temple, Matt Ishler



Also, Career Services staff members respond to requests for programs from student organizations, residence hall floors/areas, and faculty. If you are a member of an organization and wish to schedule a presentation on one of the topics above with a focus on your organization's career needs, simply contact Katie Deitrich in the Career Services office at 865-5131 or [email protected]

Nittany Lion Career Network

Nittany Lion Career Network (NLCN) offers students the opportunity to review job postings, register for On-Campus Interviewing, and search employers attending our career fairs. · Job Postings Our on-line job posting service is available for you to look at full-time, internships, and part-time positions with employers who are specifically seeking Penn State candidates. Much like other on-line systems, Nittany Lion Career Network allows you to maintain multiple versions of your resume, apply for positions on-line, and to keep a history of applications you have submitted through the system. Use of Nittany Lion Career Network is free to all enrolled students. · On-Campus Interviewing The On-campus Interviewing system offers students the opportunity to interview with employers right on campus! This service is most advantageous for students who are graduating and looking for full-time employment after graduation. Many positions are offered in business, industry, and government and are for students with an interest and background in business and technical fields. Please note: there is a $15.00 fee for participation in the On-Campus Interviewing portion of Nittany Lion Career Network. You must have the OCI option in order to request/schedule interviews with employers participating in on-campus interviews. · Career Fairs Career fairs are offered each semester to meet the varying needs of our students seeking employment opportunities. Fall and Spring Career Days support students seeking full-time, internship and co-op opportunities in business, industry and government. Additionally,

an education fair is offered both semesters for those planning to work in public or private schools. Each October, Graduate & Professional School Week features a Grad School Day, Medical School Day and Law School Day for those planning to continue their education. For students planning a career in the helping professions, we offer the People to People fair in the spring. The Central PA Regional Career fair is the final fair of the year and provides all students, but especially continuing education students the opportunity to connect with employers within the region. Check with your college/department internship or co-op office to learn more about college-specific opportunities and how to register for these programs.

Education Credential Services (ECS)

of graduate students, workshops on preparing C.V.'s (see program schedule in insert pages) and interviewing skills development, and on-campus interviewing. You may need support from a career counselor on identifying career options that match your interests and draw on your strengths, identifying and targeting potential employers, refining your resume or C.V., and more. To start your relationship with Career Services, visit the drop-in counseling office in the Bank of America Career Services Center where a counselor is available weekdays, 8:30 a.m. ­ 5:00 p.m., and until 7:00 p.m. on Tuesdays.

Services Available to Alumni

If you are seeking a teaching or administrative position in elementary, secondary, or higher education you can establish a credentials file on-line at Copies of education credentials are sent to schools at your request. The first five requests of the file are sent at no cost via regular mail. A fee of $5.00 is required for each additional copy sent via regular mail. You may set up an appointment to discuss planning a career in education through the drop-in counseling service. ECS also posts education vacancies from institutions throughout the United States on the web through Nittany Lion Career Network. The system allows you to maintain on-line versions of your resume and other documents and allows you to create job search agents. The job postings are for Penn State students and alumni only. Education employers visit the campus each fall and spring semester during the annual career days to recruit educators. For additional information, please call 865-5131.

Career Services for Graduate Students

Alumni Career Services, a partnership between Penn State Alumni Association and Career Services, serves all Penn State graduates. Career Services for alumni are available regardless of your geographic location. While many of these services are available in person at Alumni Career Services located at University Park, most are accessible through e-mail, phone, and the Internet. Services include: · Drop-In Assistance · Individual Career Counseling · Career Assessments · Nittany Lion Alumni Recruiting (on-line job posting service and On-Campus Interviewing) · Seminars/Webinars · Nittany Networking Events · LionLink (professional networking program) · Career Library and Employment Resources · eCredential Services (for education majors) Alumni are also welcome to attend the various career fairs sponsored throughout the academic year. Please see the pull-out insert for a listing of Penn State career days and their dates. For additional information about these events, please call 865-2377 or visit For more information regarding services for alumni, please contact Alumni Career Services at 865-5465 or at [email protected]

All of the services described in this section are available to graduate students at Penn State who may be looking for careers within academia or outside of academia. We also offer a Career Guide specific to the needs



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Career Guide

The Career Planning ProCeSS

Developing Your Career Goals

When students hear about Career Services, they often think of activities related only to the job search process. Before conducting your search, there are many things you can do to explore and plan for your future. Whether you are new to campus or completing your last semester at Penn State, whether your career goals are clear or unclear,

coming to Career Services can help you. The process of career decision making is one you will continue during your time at Penn State and throughout your life. Career decision making involves increasing your self awareness, exploring career options, and acquiring the knowledge, skills, and experiences

that will help you implement your career choices. This process is unique to each individual student based on your own experiences, skills, interests, and values. The Career Services staff is here to assist you with the process of developing your career goals and planning steps to reach those goals.

Career Planning Steps

Increase Self Awareness

· Meet with a counselor to identify interests, values, personality, abilities and clarify career goals · Reflect on past experiences in high school and college to help determine what you liked (interests), what you did well (skills), and what you felt was important (values) · Explore interests through courses, volunteer work, student activities, and job shadowing · Consider taking a career decisionmaking course The first step in career decision making is developing self awareness. Your career decision is yours and is rooted in your own identity consisting of your interests, values, skills, experiences, and goals. You may be certain about all or only a few of these aspects. Students come to Career Services with varying levels of self awareness. To increase your self awareness, career counseling offers an opportunity to discuss your life and career goals. Counseling may include assessment, which is available to help you identify

and organize your interests, abilities, and values as they relate to career fields. Career counseling will increase your awareness of career options, reinforcing those options you've already considered and expose you to ones you haven't yet considered. Discussing connections between your self knowledge, experiences, and your vision for your future can lead to identifying career areas to explore.

Explore Career Options

· Research career options of interest using the Career Library and on-line career-exploration sites · Investigate career alternatives related to various fields of study · Learn about various careers from friends, family, alumni, professors, and other people in the community · Explore the variety of opportunities available at Penn State in and out of the classroom · Begin to develop plans to obtain your goals · Prepare to pursue summer jobs and internships related to your interests

Exploration can take many forms, all of which require you to be active in gathering information and applying this information to your self awareness. Reading about careers through printed resources in the Career Library and through career information websites helps you to expand your knowledge base. While reading provides general information about career fields, talking with a professional who works in a field of interest to you (informational interviewing) can provide more details about the work and the setting, offer additional insight into careers, and answer your specific questions. Career Services can help you identify professionals in fields of interest who may offer information about their work and career. Your classes will also offer a forum for learning about careers through discussions with faculty, guest lecturers, and alumni. Beyond gathering information, begin to consider ways to gain exposure and involvement within your identified career options. Career Services can help you learn more about student activities, volunteer opportunities, job shadowing, part-time



work, research opportunities, and internships related to your interest areas.

Acquire Knowledge, Skills, and Experience

available opportunities. Remember to record your accomplishments and achievements for inclusion in your resume and electronic portfolio.

Develop Self-Marketing Skills to Help Implement Your Career Goals

· Become active in extracurricular activities and volunteer work to develop teamwork, interpersonal, and leadership skills · Obtain relevant work experience by pursuing part-time work, summer jobs, and internships · Develop a broader appreciation of diversity through study abroad, foreign languages, community service, multicultural courses and cultural activities on campus · Record your activities, accomplishments, and achievements As you move closer to selecting your career field of interest, you will learn about the knowledge base, personal qualities, and experiences which are valued by employers. These frequently include: communication skills, honesty/ integrity, teamwork, interpersonal skills, motivation, leadership skills, ability to work with diverse people, work experience, and a strong work ethic. Career Services can help you plan to acquire these qualities and experiences. Active involvement in these areas will make you a more appealing candidate for

· Participate in resume writing, interviewing, and job search strategies workshops · Meet with a counselor to help design a job search or graduate school plan · Participate in a videotaped "mock interview" to practice interviewing · Consider taking a job search course (LA 401, CNED 303, AG 100) · Take advantage of On-Campus Interviewing and career and grad school fairs · Network with alumni through LionLink and gather valuable career advice

It is now time to put all of your hard work together as you solidify your plans for employment or graduate school. Your resume, cover letter, and application materials are the first impression you will give to an employer/graduate school. Take the time to represent yourself well in writing so that you get the opportunity to meet face to face. As you move into the interviewing process, prepare to present yourself in person in a way that highlights the skills, experiences, and qualities the employer/ grad school is seeking in candidates. Remember to use a variety of resources and strategies in your search, evaluation, and acceptance of offers. Each individual brings experiences, interests, and goals to the job search. Career Services can assist you as you reflect on your unique qualities and apply them to your job search or graduate school goals.


Career Services offers a wide range of services and programs to assist you in every stage of your career planning. Stop into Career Services to learn more about the topics discussed here as well as additional resources, career planning workshops, and events. Drop-in counselors are available between 8:30 a.m. and 5:00 p.m. weekdays and until 7:00 p.m. Tuesdays in the Bank of America Career Services Center.

Meeting With a Career Counselor

Meeting with a Career Services counselor can be helpful in organizing and planning your future. A counselor can stimulate your thinking, ask important career planning questions to help clarify goals, provide encouragement, teach you strategies for making meaningful career decisions and help you plan your job search. You may wish to meet with a career counselor to: · Begin to look at your interests, skills, and values through discussion, assessments and related activities. · Learn about the tools and resources essential in gaining information about majors and careers. · Discuss different opportunities, projects, activities and ideas that can assist you in making your college

education satisfying, fun, and marketable. · Engage in exercises that can help you to identify the career skills that your academic, extracurricular, internships and part-time job experiences have developed. · Talk about how to make informed decisions about college major, careers, job offers and graduate schools. · Recognize personal strengths and limitations and how they affect career planning. Develop ways to use and/or improve them. · Learn to research employers and industries. Explore strategies to explore your professional network. · Create and implement a strategic job search or graduate school plan. · Develop your resume, cover letter, and interview skills.

Career counselors and students work together in developing career plans. Counselors can help you to learn more about yourself, understand the decisionmaking process, and begin to gather information about career opportunities. However, career counselors cannot make your decision for you or tell you what to do in planning your career. The responsibility for making career decisions rests with you. While students may seek a specific connection between their major and a specific career, each major can be connected to multiple career paths and possibilities. Through your work with a career counselor, you will develop a set of skills and knowledge which can help you define and reach your career goals.



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Career Guide

informaTional inTerviewing: inCreaSe Your Career Knowledge

One of the best ways to obtain information about an occupation is to talk with somebody doing the job. The information is generally more up-to-date and detailed than one can find in a book or pamphlet. Plus, the personal interaction adds a positive dimension to the career planning process. Most individuals really enjoy being interviewed about what they do at work, especially if you are genuinely interested. An informational interview also gives you the opportunity to ask questions about specific areas of interest to you and obtain the amount of detail not found in print or Internet resources.

What Is an Informational Interview?

answers to specific questions, see the workplace, and look at examples of projects and paperwork there, obtaining a great deal of insight and information

What Are Some of the Benefits?

Locating a Person to Interview

1. Develop a List of Contacts

You will gain a more in-depth understanding of a career field which may help you decide what type of work and setting you prefer. You will begin to feel more confident about your career goals and have an easier time tailoring your resume to your career objective, since you will have more information. You will be better prepared for future job interviews. You will have made at least one contact that may help you within your current or future job search.

Who Is the Best Type of Person to Interview?

Ask family, friends, neighbors, professors, employers, and anyone else you can think of: "Do you know a (computer programmer, journalist, accountant...) I could talk to about his/her job?" OR "Do you know anyone who works at (specific place) whom I could contact to discuss the (computer programming, journalism, accounting...) field?" Use the resources at Career Services for assistance in developing your contact list. Talk to a career counselor about using the LionLink resource which provides names of Penn State Alumni who have volunteered to talk with students. Go where a company representative is speaking and ask if that person can give you a lead. Plan to attend information sessions held on campus by various organizations, come to an Industry Spotlight Panel at Career Services, watch for events featuring guest speakers within certain fields through your academic department or student organizations, etc. Take advantage of as many opportunities as you can to interact with professionals in your field of interest.

2. Direct Contact

Ideally, it is a 30- to 60-minute meeting at the workplace of an individual whose job you are interested in learning about. During this meeting, you have the opportunity to ask questions about work tasks, work environment, the person's background, and how he or she obtained that job. If you are unable to meet in person due to geographic limitations, you can conduct the interview by phone.

Why Not Just Read Occupational Information?

Someone who is actually doing or has recently done the type of job you want to know about can generally give you the most information, as well as the most accurate, detailed impression of what you might expect to be doing the first few years. Don't overlook individuals, such as professors, who are not presently employed in the field but who may have had such a position in the past or learned about the work from contact with others.

Written information must be general, in order to give a representative description of the type of work, whereas each individual's job is unique. No written material is 100% up-to-date. Through an informational interview, you can get

This involves calling, e-mailing or visiting the company in order to find someone whose job is of interest to you. If calling, you can get the number of the department where the job is located and ask the receptionist for a referral. If



you are unsure of the department or job title, you can ask someone in personnel where an individual doing the kind of work you are interested in is located.

Setting Up the Interview

openings at their company or that they are not in charge of hiring. Make sure to stress that you are not asking for a job interview and reiterate your interest in gaining occupational information. Of course your individual situation will be unique--simply adjust the outline above to fit and you will be ready to make the call. But first, remember it may be helpful to practice--so make the first call to a friend and ask for feedback on how your "one-minute" introduction sounded.

Tips on How to Conduct a Successful Interview

Be yourself--conversational and amiable--to make this an enjoyable experience.

Some Suggested Questions

About the person: · What is your educational background? · How did you get started in this field? · How did you get to where you are today? · What jobs did you have previous to this? · What best prepared you for this job? · What are your future career plans? About the job itself: · What do you do during a typical workday? · What aspects of your job take the most time? · What do you like most/find most interesting about your work? What do you like least about your job? · What kinds of problems do you face? What do you find most difficult? · What skills/abilities do you find are most important in your work? · What other career areas do you feel are related to your work? About the career field: · Can you name a relevant trade journal or magazine you would recommend I review to learn more about the field? · What is the typical work environment like for a person in this career area? What does the step or position above the one you hold now involve? · How long does it usually take to move from one step to the next in this career path? · Are there other areas of this field to which people in it may be transferred? What are they? · What are the basic prerequisites for jobs in the field? · Are there any specific courses a student might take that would be particularly beneficial in this field? · What entry-level jobs qualify one for this field?

Once you have identified someone to contact, it is time to make the call to set up an appointment. Once the person on the other end of the line says "Hello" you need to be ready to communicate who you are; why you are calling; and convince them to take the time to talk to you--all in the span of approximately one minute. Are you ready? OK, go! Not so easy is it? It is best to plan what you are going to say in advance and practice saying what you want before you make the call. To assist you in planning your one-minute introduction, use the following as a guideline: Hello [insert person's name], my name is [your name here] and I was given your name by [insert person's name] and she encouraged me to call you. I have been discussing my plans for after graduation and one of the career fields I am considering is [insert career field]. Given your success in [insert career field] at [insert company name] since leaving Penn State, I was wondering if you would be able to meet with me to provide some advice and guidance. I have been researching the field and learned that [insert some key facts to demonstrate your knowledge]. I would appreciate a chance to ask you some questions as I am interested in learning from your personal perspective. I will be in town during break and was hoping we could get together. Would it be possible to set a meeting at this time? OR Is there a time convenient for you that we can set aside up to 30 minutes to talk by phone? Since people expect students to be looking for employment, they may assume you are calling to ask about a job. They may indicate that there are no

Prepare ahead of time. Write out questions and don't be afraid to refer to them. Remember, you are the interviewer. Keep the yes/no questions to a minimum. You want to stimulate discussion rather than a series of short answers. It's a good idea to start the interview off with questions centered on the person you're interviewing. Questions such as "How did you become interested in this line of work?" and "What has been your career path in getting to where you are today?" show that you're interested in them and is a pleasant way to begin. Never start with "Tell me about your job." That is such a broad question that the person usually doesn't know where to begin. A more focused question, such as "What do you do during a typical workday?" helps focus the answer. Follow up general responses, such as "I handle personnel disputes," with requests for examples so you get more specific information and aren't later left guessing what the person meant. Take notes. You'll be surprised how much you will forget! Ask for a tour of the building and examples of the person's work. Take note of the work environment--the dress, ways people communicate, etc. If you have a resume, take it with you as it can be an effective method of showing the person your background. You can get advice on how to improve your resume and what you need to enhance your skills and experiences. Don't bring it with the intention of getting a job with it.



· What is the demand for people in this field? Do you view this field as a growing one? · What is the best way to obtain a position that will start me on a career in this field? · May I read job descriptions and specifications for some of the positions in this field? · How much flexibility does one typically have regarding: innovation lifestyle self-expression working with colleagues (co-workers) hours of work decision-making (authority) About your career planning and/or job search:

· Would you recommend any further courses or extracurricular activities to help prepare me for this field or make me more marketable? · How suited is my background for this field (education, interests, experiences, personality)? · How could I find out about openings in the field--in the newspaper, journals, and websites (which ones), by word-of-mouth (who spreads the word), by the personnel office (how and where)? · Do you have any suggestions of other people doing this kind of work with whom I could talk? May I please mention that you referred me? · Do you have any other advice or suggestions?

After the Interview

Take some time to think about what you learned, your positive and negative impressions, the requirements of the job, and your interests. Remember, work environments and jobs differ tremendously from one place to another so you need to avoid forming an opinion about the entire field based on only one person's opinion and job description. Continue to seek out people in the field to meet with to expand on what you have gained from this interaction and how the knowledge fits with your career goals. Remember to send or e-mail a thankyou note. The person will appreciate hearing from you, and you will leave a much better impression of yourself and Penn State. You may want to call them again for more information, so keep the lines of communication open!



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Career Guide

gain exPerienCe and develoP marKeTable SKillS

Getting experience is one of the best ways to learn whether or not a career field is right for you. It can give you the opportunity to "test" and gain insight into a particular career field. There are a variety of experiential opportunities out there that will help you gain experience, from short-term volunteer work to a semester or summer-long internship. Experience is highly valued by a potential employer. Employers are able to see how you have developed and applied career specific and general skills. Interests and skills are great indicators of your ability to contribute to and succeed in their organization. In addition, full-time job opportunities may develop out of these experiences. After observing the quality of your work, employers can hire you with confidence.

Ways to Gain Experience

group work, and research papers, the more you will gain.

Participate in Extracurricular Activities/Volunteer Opportunities

to gain experience and contacts that can help you secure a paying job later.

Look for Summer Jobs/Part-Time Work/Temping

Take a Class

One easy way to get a feel for a career area is to take an academic course that will give an overview of the field. If you think that you might be interested in a business career, consider taking a course in accounting, finance, marketing, etc. If you think you'd like to do human service work, enroll in some health and human development, psychology, or sociology courses. The more you get involved in the course through individual projects,

The activities you engage in outside of your academic coursework can be more than just fun. They are an excellent way to explore your career-related interests and develop many skills you will be able to transfer later to any job. If you think you may be interested in working with children, the elderly, a housing authority, etc., check out the options available through The AT&T Center for Service Leadership. If newspaper writing is a possible career choice, consider joining the staff of The Daily Collegian. If you like to lead people and projects, consider getting involved with student government. Check out www.clubs.psu. edu for a complete listing of student organizations. There are hundreds of extracurricular activities in which you can become involved. Additionally, the contributions you make to an activity, whether it is leading meetings, chairing a committee, developing a project, recruiting new members, or organizing a conference, can be related to many potential future employment goals. Also, many non-profit employers will enthusiastically accept the services of an industrious, cheerful, and interested volunteer. Volunteering is a great way

These experiences differ from internships in that you are assured wages for your efforts and you're treated as a regular employee. The type of work involved may or may not be project-based, as is often the case in internships. Many companies will hire you for the summer even if they don't have a formal program provided that you can demonstrate how you will help the organization. Obviously, many summer jobs may not provide professional experience or be in an organization related to your career plans. However, they may still be beneficial in providing income and/or employment. Some students may need to work in jobs that provide decent wages such as construction, sales, or hospitality services. In these situations, you can develop skills transferable to professional careers after college. For example, a server could benefit from acquiring experience in training other employees in a restaurant.

Explore Undergraduate Research Opportunities

Penn State offers a variety of opportunities for undergraduate students to participate in research projects. These



experiences allow you to work with faculty and staff in your area of interest, build specific skills, and further explore your career options. Check with an advisor in your academic department to see what type of research is being conducted or go to to review projects listed by academic college and department. Included in this website are project summaries, minimum qualifications, and faculty contact information.

Apply for Experiential Internships or Cooperative Education

for one semester or over the summer, although some internships may provide more lengthy experiences by spanning a summer and an additional semester. Because of the size and diversity of academic programs at Penn State, resources for assisting students in obtaining internships can be quite varied. Most academic departments and colleges have specific internship offices. Some colleges, like the Smeal College of Business, the College of Engineering, the College of Communications, and the College of IST have their own internship programs. In other colleges, internships are coordinated by individual academic departments. Be sure to check with your academic college/department to identify the resources and programs in place.

Internships are intended to provide professional experience related to your major and/or career plans. Internships may be for credit and/or pay and vary in length. Many internships are offered

Cooperative education is often confused with internships since it, too, provides professional relevant experience. However, cooperative education differs from internships in that it is an alternating work experience blended into the academic program. Therefore, a student will leave the University several times during the baccalaureate degree program to obtain cooperative experience with an employer. Cooperative education is an integral part of the baccalaureate degree and must be carefully planned through a specific academic program. At Penn State, the only cooperative education programs available are through the College of Engineering, the College of Earth & Mineral Sciences and the Eberly College of Science.

Search for an Internship or Summer Job

Develop a Goal for Your Search

In order for you to effectively search for a summer job or internship, you must know what you are seeking. Here are some things to consider: · What do you want or need from a summer job or internship? · What kind of work do you want to do? · What kind of organization or in what industry would you like to work? Your answers to these questions will guide your initial job search efforts. You must consider the costs of living away from home, such as rent, utilities, food, and transportation, before you can determine your necessary income. The types of jobs available to you may depend, to an extent, on such restrictions as your access to transportation and your financial needs. There are other benefits besides salary to be gained from a summer job or an internship. You've probably heard someone say, "I can't get a job without experience, but how can I get experience without a job?" Summer jobs or internships are one way. In the long run, it may be more beneficial to accept a lower wage just to get some careerrelated experience.

Determine Your Strengths, Skills, and Personal Traits

Locate Opportunities

As you begin to determine your priorities, it is also important to think of what you can offer an employer as well as what specific things you would like to get from your experience. What personal traits, skills, and knowledge would you like to develop through the summer job or internship? What skills do you have to offer an employer? Remember not to sell yourself short when you are thinking of what you can offer an employer. If you do not present yourself and your skills with confidence and enthusiasm, most employers will not hire you. You must remember too, although you want to get as much as you can from this experience, employers are looking for people who can contribute to their organization and to the position.

Develop the Tools

There are a variety of internship resources available to assist you in your search. · Check with your academic college and register for their internship program · Use print and on-line listings ( and with login information) available through the Career Services Career Library · Register for Nittany Lion Career Network to view a variety of job postings · Look into the Career Services' Multicultural Internship Program · Plan to attend career fairs in the fall and spring semesters to meet with employers since many companies come to recruit for internship positions · Use the Internet to search for internships by going to the organizations' home page and entering "Internships"

Identify and Network with Potential Employers

A resume, cover letter, and interviewing skills are essential tools for any job search. Refer to the resume writing, correspondence, and interviewing articles in this guide for more specific information on developing a resume or cover letter, and tips on interviewing. Career Services also offers workshops on these topics and has various print and video resources available for your use.

In addition to the resources listed above, you will need to identify and



develop a list of potential employers to contact for your summer job or internship. You can target prospective employers who may want to offer an internship or career-related summer job but have not posted on-line or through the college. As more and more companies are seeing the value of experiential learning programs as a pre-recruiting method and as a method to add to lean staffs, prospects are good for setting up your own internship. To find potential employers: · Use the employer directories and the on-line database CareerSearch, at the Career Services Career Library · Utilize the Chamber of Commerce ( to identify companies in your target geographic area · Identify alumni from your academic college through mentoring programs · Develop personal contacts through networking, including LionLink which will connect you to alumni Remember that there is some truth in the saying, "It's not what you know, it's who you know." Often personal contacts can suggest employment leads or introduce you to people who may have positions available. As news of openings are more often spread through word

of mouth than through advertisements, your contacts can be a great advantage to you.

Some Things to Think About...

· Assess your progress frequently to decide if you need to alter your strategies for more effective job search results. Try not to become discouraged. Be persistent. · Need more help? Consider meeting with a career counselor for assistance in developing goals and conducting your search. A Drop-In Counselor is available Monday through Friday, 8:30 a.m. - 5:00 p.m. and until 7:00 p.m. on Tuesdays to answer questions and discuss career concerns, to suggest strategies, or to review a draft of your cover letter or resume. You may also want to get involved in individual counseling sessions to work on your internship or summer job search.


· You should think in terms of a realistic timetable to send out cover letters, resumes, and applications. Popular internships are often very competitive and "the early bird gets the worm." · Many internship applications are due three to six months before the starting date. Pay attention to deadlines on advertised job postings; if you are setting up your own internship or summer jobs, start well before spring break so that you can utilize that break to interview for potential jobs. · The whole process may take longer if you plan to obtain academic credit for your internship. · Set up an effective record-keeping system to keep track of deadlines, contact names, when you spoke to someone in the company and to whom you spoke, when and where your interview is, and what the process involves after you interview, etc. Applying to many different positions and organizations can be confusing; it's best to organize yourself.

Through internships or other experiential opportunities, you will benefit enormously from getting "real world" work exposure. Employers expect you to supplement your academic background with work experience. Even if the career field that you intern in and the field you ultimately pursue are different, you have developed essential work-related skills fundamental to any job. You also get the chance to develop contacts in your chosen career. The people in your network can be valuable for advice, information, and job leads.

Develop personal contacts through networking, including LionLink which will connect you to alumni.



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Career Guide

reSume wriTing

Resumes often serve as your initial contact with employers and are the most critical item in determining whether or not you will obtain an interview. This document is a brief "advertisement" of your skills, knowledge, and relevant experience. Use your resume as a sales tool--sell yourself! You may need to have several versions of your resume, especially if you are seeking various positions. It should be specific to each type of job you are seeking; a general or generic resume gets far fewer interviews.

What Is the Best Format or Style?

Ideally your resume should emphasize your strong points while expressing your uniqueness and individuality. There are two basic resume formats to choose from:

Chronological Format

employers, and dates are listed separately. This type of resume is especially useful when your degree or work experiences are not directly related to your career objective.

Combination Format

related experiences first, regardless of the dates during which the experiences took place. Regardless of the format you choose, you should present yourself clearly, succinctly, and confidently. Use the suggestions on the following page to develop your resume. Choose and arrange categories so that the most relevant information is placed where it will catch the reader's eye. Use the Action Word List below to formulate the content. Finally, use the samples provided here as sources of ideas for your resume. Do not copy these examples verbatim!

Present education and work experience in reverse chronological order, describing responsibilities and achievements under each entry. This is the most appropriate format if you have experience directly related to your career goal.

Functional Format

Your experience is explained under major skill headings, while job titles,

In many instances, the combination of both the chronological and the functional formats may be the most effective. This is especially the case when some past experiences are more directly related to future goals than others. This format allows for experiences to be separated into different categories-- related and unrelated--making the strongest impact by placing the most

Action Word List

Achieved Acquired Acted Addressed Administered Advised Advocated Aided Allocated Analyzed Answered Anticipated Applied Approved Arranged Assessed Assisted Attained Audited Balanced Briefed Budgeted Built Calculated Cared Championed Coached Collaborated Collected Comforted Communicated Compared Completed Composed Computed Conducted Consulted Contributed Converted Coordinated Counseled Created Dealt Decided Defined Delegated Delivered Demonstrated Designed Determined Developed Devised Diagnosed Directed Displayed Documented Drafted Edited Eliminated Enabled Enforced Enhanced Ensured Established Estimated Evaluated Examined Exceeded Expanded Explained Facilitated Filed Financed Fixed Formulated Fostered Founded Gained Gave Generated Guided Handled Helped Identified Illustrated Implemented Improved Increased Influenced Initiated Instructed Integrated Interpreted Introduced Invented Investigated Launched Learned Led Listened Made Maintained Managed Mastered Maximized Mediated Mentored Met Minimized Modified Monitored Negotiated Observed Obtained Offered Operated Organized Overcame Oversaw Participated Partnered Performed Persuaded Planned Prepared Presented Prioritized Produced Programmed Projected Promoted Proposed Provided Raised Ran Received Recommended Reduced Reorganized Reported Researched Responded Reviewed Revised Screened Served Set up Shaped Sold Solved Spoke Strategized Streamlined Strengthened Studied Succeeded Supervised Supported Targeted Taught Teamed with Tested Trained Upgraded Utilized Validated Visualized Won Wrote



Resume Suggestions

Your Name

Street Address City, State ZIP Telephone Number Email


· One or two concise, easy-to-read statements focusing on the type of position you are seeking, the skills you want to utilize, and/or the tasks in which you want to become involved. · Avoid cliches or jargon, such as, "To contribute to the profitability of an employer" or "A challenging position offering opportunity for growth and advancement."


· List degrees in reverse chronological order--most recent first. Keep the information easy to scan. · You may want to include details relevant to the job you are seeking, such as courses, special projects, a minor or area of emphasis, etc. · You can list Education Abroad experiences here as well. Use the same format as your Penn State entry. · Most employers expect to see your GPA (either overall, major or both).


· Reverse chronological order is what readers expect, but if you have a mixture of experiences, you can break this into two major categories, such as RELATED EXPERIENCE and OTHER EXPERIENCE. This allows you to put the most relevant items together and move older, but more relevant items to the beginning. · Give details of your accomplishments and responsibilities rather than a general list of duties. Numbers make strong statements and can enhance credibility; these numbers can show volume, percentages, dollar amounts. · Include information and skills that relate to the position you are seeking. · Consolidate information when possible; avoid repetition and excessive details in describing experiences. · Make the format scannable and put relevant action verbs first. Use bulleted statements, not paragraphs. · Do not be discouraged if you have never had employment in your field. Instead, focus on your strengths, skills, and accomplishments.


· List the most relevant activities and offices held first. Include college, community, professional, and occasionally, outstanding high school activities. · You can add brief explanatory details of the position and your accomplishments. · Include hobbies and interests only if they are relevant to the job objective or if they reveal characteristics important to the job. · This section can add individuality and flavor to your resume, so you may want to include unusual or interesting items.

HONORS/AWARDS: · Optional; include only if you have several honors. If you have only one or two honors,

you can include them in a combined ACTIVITIES/HONORS section.


· You may want to consider a special skills section to highlight skills you have on specific computer hardware or software, foreign languages, or machinery required for performance on the job. You could also group CERTIFICATIONS in this category. · Most organizations will not expect references on your resume. But, you may want to prepare a list of references on a separate page formatted to match your resume for use when employers request references. · Usually, three to five references are appropriate. Consider individuals familiar with your academic achievements, leadership and teamwork skills, and/or your work habits. · Include the referee's name, title, organization, mailing address, phone number, and e-mail address. · You should always seek prior approval from individuals you plan to list as references.




Top Resume Questions--Answered!

· sitbettertouseapre-formatted I template or blank Microsoft Word document when writing my resume?

Using a blank Microsoft Word document is preferred over the use of a pre-formatted template for several reasons. Blank Word documents offer greater flexibility and more effective space usage when formatting pages, whereas templates can be more restrictive and limiting. Also, a Word document resume provides individualized stylistic formatting options. Pre-formatted templates are easy to spot and they allow little room for uniqueness.

· oIneedtoincludeanobjective? D

However, if you completed an internship or other related experience while studying abroad, you may choose to further elaborate on that opportunity as part of the Experience section of your resume.

· owimportantisitformetolist H my GPA?

Many organizations and graduate schools use GPA as a criterion for identifying viable candidates to continue through the application process. If your cumulative GPA is a 3.0 or above, it is beneficial to list it. Remember to verify that it accurately reflects the GPA that an employer would find on your official University transcript. However, some considerations may be made if your cumulative GPA is below a 3.0. We encourage you to meet with a Career Services professional to discuss how the following options may apply to your specific situation: 1) You may choose to list both your Major GPA and your cumulative GPA, or you may prefer to list your Major GPA alone. Your Major GPA usually includes major-specific courses and excludes most general education credits. It is recommended that you visit with your academic advisor to discuss the best method for calculating this GPA if it is not listed on your degree audit. 2) If you work a substantial amount of hours per week to pay college expenses while attending college full-time, you may include a statement highlighting this within your Education section (refer to samples). This kind of statement can serve as justification for a GPA that may not be an accurate representation of a student's true potential.

· resummerworkexperiences A important in a professional resume?

all industries and can include skills in leadership, teamwork, diversity appreciation, interpersonal savvy, time management, organization, problem-solving, and technologybased skills among many others. Demonstrating these types of skills as you elaborate on your experiences is a must when creating an effective resume, especially if you have limited field-specific experiences to share.

· oIneedtousebulletedpointsto D describe my experiences?

While an objective statement is optional, including an objective can be an effective way to briefly express the specific purpose of your resume. You may tailor your objective toward a specific position within a targeted organization, or you may create a more general objective that is widely applicable to your desired career field of interest. The latter is especially effective if you plan to distribute larger quantities of your resume to multiple organizations.

· houldIincludeinformationand S experiences from my high school years?

Elaborating on experiences using bulleted points is strongly recommended when building a resume. Each bullet should be no more than 1-2 lines long, and you may use up to 5-6 bullets to describe each listed experience. It is important to use bulleted points to not only describe duties involved in various positions, but it is an opportunity to highlight skills and qualities that you have developed or enhanced. When evaluating resumes, employers look for ways to determine the most qualified candidates. By adding detail to your experiences, you can more effectively demonstrate the value you can bring to an organization.

· hatdoIdoifIhavenopaid W work experiences?

As a first-year student or sophomore, it is appropriate to include information from your high school years on a resume. However, as you continue to grow professionally and gain experiences that demonstrate increasing relevance to a particular career field, you may begin to omit items that are outdated or that no longer effectively highlight your current abilities. Typically, it is recommended that information from high school years be omitted from your professional resume by the time you begin your junior year at Penn State.

· heredoIincludemystudy W abroad experience?

If you have not yet gained paid work experience, consider alternative experiences that can demonstrate your knowledge-base and other qualifying attributes. Community involvement, volunteer work, and extracurricular activities are all prime examples of experiences that may be included in detail on a resume. As with summer or part-time work experiences, you can highlight your transferable skill sets as they pertain to opportunities of interest to you.

· houldIlistmyactivitiesifthey S do not relate directly to my field of study or desired career field?

Study abroad experiences are best included within the Education section of your resume. Such information should be formatted in a manner that is consistent with the other items found within that section (see samples for formatting ideas).

Summer and/or part-time work experiences can serve to demonstrate a variety of important skill sets that you have developed, which adds breadth to your resume. Even if the positions are not specifically related to your desired career direction or industry of interest, the skills that are learned and enhanced through these experiences are "transferable" and can be applied to a wide-range of occupational fields. Transferable skill sets are sought by employers across

Extracurricular activity involvement--related and/or unrelated to your field--is valued by employers and graduate school recruiters alike. Skills developed and honed through activities and leadership opportunities often complement skills utilized within your academic endeavors. Well-roundedness is a quality that many recruiters seek when considering applicants.



· oIneedaskillssection?Ifso, D what types of skills are appropriate for inclusion in a professional resume?

A skills section is not required, but it can be an opportunity to effectively display additional skills that could set you apart from the applicant pool. Technology-based or computer skills, foreign language knowledge, and other field-specific skill sets and certifications are appropriate to include. It is important to objectively indicate your level of knowledge or aptitude in the skill sets you choose to highlight. Using qualifiers such as "Proficient in..." or "Fluent in..." are acceptable as long as they accurately reflect your degree of knowledge. You may also list skills and languages with which you are familiar or have basic knowledge--just be sure to describe that level accurately. Remember--you could be tested on that knowledge in an interview!

Appearance of Your Resume

Resume length may also vary by career field. Consult with professionals in your field and/or Career Services counselors to discuss the resume length best for your situation.

Type of paper

A resume prepared carefully with a good laser printer can be very effective. Use good quality paper; a white or offwhite shade is generally preferred.


Proofread your resume several times, and then have a friend or Career Services counselor proofread it again. A mistake on your resume will leave a poor first impression with the employer.

Using Keywords in Your Resume

Try to identify all possible keywords appropriate to your skills and accomplishments that support the kinds of jobs you are seeking. We suggest that once you have written your resume, you can then identify your strategic keywords based on how you imagine people will search for your resume. You may make a section of keywords (often placed directly after your objective, before your education section) or integrate the keywords you have identified into the text of your resume. If you are unaware of the keywords in your field, we suggest that you visit the Career Library in the Bank of America Career Services Center to research your career field.

The Curriculum Vitae

Keywords are the basis of most electronic resume search and retrieval processes. They provide the content from which to search for a resume in a database, whether the database is specific to an employer, or a Web-based search engine that serves the general public. What are "keywords"? Keywords are nouns and phrases that highlight technical and professional areas of expertise, industry-related jargon, projects, achievements, special task forces and other distinctive features about a prospect's work history.


A curriculum vitae, often required for those applying to graduate or professional programs, employment with international firms, or when promoting oneself within professional and academic fields, is longer than the average 1-2 page resume because it provides a greater range of information. It can include: · Professional, Vocational or Research Objective · Summary of Qualifications · Professional Licenses or Certifications · Education including Post Graduate, Graduate and Undergraduate Degrees · Listing of Relevant Course work to match career or academic objective · Educational or Professional Honors or Awards · Scientific or Academic Research, Laboratory Experience and Related Skills · Description of Thesis or Dissertation, Papers Written, Publications · Academic or Professional Presentations · Related Extracurricular Activities, Professional and Association Memberships · Community Involvement · Work Experience - Paid or Volunteer · Technical and Specialized Skills such as Computer Programming or Laboratory Instrumentation

For most undergraduates, one page is the most common length, because they lack sufficient experience for two pages. Individuals with added experience and/ or degrees may need a two-page resume to present the relevant details adequately.


· To obtain a full-time position as a counselor or program coordinator working with individuals and groups · To secure an entry-level staff accountant position with a special interest in taxation · Seeking an administrative position in a non-profit organization where I can use my fund-raising, public relations, and management skills · To obtain a summer internship in marketing research with an emphasis in consumer products · To secure an entry-level position in the field of human resource management · Seeking a co-op position in electrical engineering; special interests include application in digital/analog electronics, communication systems, or microprocessor-based systems · To obtain a full-time position in the management of computer information systems; specific areas of interest include data structures analysis and system design · To secure an internship in mechanical engineering focusing on process design · Seeking a position as writer or editorial assistant with a publishing company



· Interests - Future Academic or Professional Goals · Travel / Exposure to Cultural Experiences · Foreign Language Skills · Additional Information that may support objective or qualifications

You may want to consider the C.V. preparation workshops offered through Career Services' Tuesday workshops (see list of programs on the insert pages). For examples of C.V.s and additional resources on how to prepare your C.V., stop in to the Career Library in the Bank of America Career Services Center.

Finally, have one of the Career Services drop-in counselors review your C.V. A counselor is available weekdays, 8:30 a.m. ­ 5:00 p.m., and until 7:00 p.m. on Tuesdays in the Bank of America Career Services Center.


(Comments from recruiters who conducted on-campus interviews at Penn State) · Give details · Some resumes were vague in terms of specific accomplishments which leads the recruiter to the long process of determining whether anything of substance lies behind statements like, "Improved an inventory process...". It does not take up too much space to add, "By doing X, which resulted in Y...". Give specifics and details, but be precise and clear. · Highlight any applicable experience required for a specific job. Ensure resume format is very easy to follow and clear. Resumes are a way to sell yourself to companies; use key words such as partner, facilitated, championed, managed, etc. · Add quantifiable results to resumes. · Things to include · Declare concentration and always show your GPA on your resume. · Students should exhibit participation in outside activities, have impressive grades and tough course loads. We want to see well-rounded people. · Don't waste valuable resume space with detailed computer skills. This can be discussed in detail during the interview. · Do not include course work on your resume, it becomes too wordy. Provide details, though, about your internships and any relevant experience. · Exhibit well-roundedness as a student/Penn Stater. Involvement or leadership in activities that are not related to academics is a huge plus, especially among engineering students. · Length · Keep resume to one page. Lengthy resumes are expected of experienced professionals, not of college students. Many of my colleagues automatically discount a resume because of its length, therefore, an otherwise good candidate could lose an interview opportunity. Choose the most relevant skill sets for your resume. · Be succinct; barring unusual levels of experience. A resume longer than 2 pages is unwelcome and usually reduces the effectiveness of the resume. · The Basics · Tailor your resume to the particular job posting. Research each job posting and highlight your experiences that best match. · Make your resume results oriented, highlighting achievements and accomplishments. Focus on behaviors such as leadership impact, getting results and intelligent risk taking, · Be thorough and honest about all of your experiences. · Accuracy, correct spelling and grammar are all important factors to making your resumes stand out. Put work experience before activities. · Be clear; sloppiness is usually a companion of a lack of clarity.


Career Services offers a variety of services to help students and alumni write effective resumes.

Resume Workshops

These workshops are offered throughout each semester. No signup is required. See the schedule of dates, times, and locations on the insert pages.

Resume Review and Feedback

If you would like to have your resume reviewed by a career professional, please visit Career Services for Drop-In. This service is available weekdays from 8:30 a.m. to 5:00 p.m. and until 7:00 p.m. on Tuesdays in the Bank of America Career Services Center. If other students have come in immediately ahead of you, you may need to wait from 15-30 minutes or more.

Resume Examples

The resumes on pages 19-21 are examples of different ways good resumes have been written. Additional resume examples are located in the Career Library, in the Bank of America Career Services Center.



Sample Resumes



Addison A. Anderson

Home Address 22 Oak Lane Chambersburg, PA 17222 (717) 555-2222 [email protected] OBJECTIVE A full-time position in Sports Management The Pennsylvania State University, University Park, PA · B.S.Economics,May2010 · MajorGPA­3.23 · elevantCoursesinclude:FinancialandManagerialAccounting;Management;Statistical R Foundations;IntroductiontoEconometrics;MoneyandBanking;IncomeDistribution; EconomicsofLawsandRegulation. EDUCATION School Address 111 E. Jones Ave Apt. 300 State College, PA 16801 (814) 555-7777


The Pennsylvania State University, University Park, PA Spring 2009 Morgan Academic Support Center for Student-Athletes Tutor · utoredstudent-athletesinvariousEconomicsandStatisticscoursesincluding T IntroductiontoEconometricsandStatisticalFoundations.


The Chambersburg Country Club, Chambersburg, PA Summers 2007 ­ 2009 Tennis Club Assistant · reparedthetenniscourtsandsurroundingareasfordailyplay. P · oldtennisclubitemstomembersofthecountryclub. S · oordinatedandledvarioussportingeventsformembersandtheirfamilies. C Bank of America, Chambersburg, PA Summer 2006 Finance Office Assistant · ntereddataonfinancialaccountsintothecustomerdatabasesystem. E · eviewedandprocessedsummarystatementsforcorporateclients. R · nalyzedendofthemonthandendofthefiscalyearreportsandupdatedtotalsin A Microsoft Excel.


Nationwide Insurance, Carlisle, PA Summer 2005 Assistant Web Master · rackedandmonitoredtheactivityand"hits"thatthewebsiteexperienced. T · esignedtwostaff-onlysectionsofthein-houseportionofthewebpage. D · evelopedatutorialtoenablestafftoenternewwebpagesinaconsistentmanner. D · etweeklywiththeWebMastertodevisealong-termplanfortheWebsite. M Penn State Dance Marathon Morale Team Captain · edthemoraleteamtosupporttheTHONdancers. L · elpedraisemoneyduringcanningevents. H Penn State Intramurals Captain ­ Volleyball · ervedascaptainforourIntramuralsvolleyballteam. S · oordinatedpracticesandgameschedules. C 2008 ­ 2009

2007 ­ 2008


PennStateTennisClub;PennStateGolfClub;IntramuralChair;three-yearlettermanin highschool;FirstTeamAll-ConferenceinTennisandGolf.




2 0 0 9 Penn State 2010

Career Guide


Cover Letter

The primary purpose of the cover letter is to acquaint the prospective employer with your unique talents, experiences, and skills, and to request an interview to discuss employment possibilities. The cover letter should highlight your resume by identifying how you are qualified for the position and the reasons why it will be to the employer's advantage to hire you. It is valuable to state the reasons for your interest in that particular employer and the position. The cover letter should be as concise and targeted as possible and should usually be limited to one page. If possible, the letter should not be directed to sir, madam, or director of personnel. Find out who is responsible for hiring and direct the letter to that individual. A description of the

important elements to be included in the cover letter follows, along with several examples of cover letters.

Guidelines for Cover Letters

5. Close your letter with a request for an interview. 6. Use good quality stationery and have the letter typed in a professional format. 7. Special attention should be given to grammar, spelling, and neatness. The cover letter should represent your very best efforts. It may be beneficial to have a friend, relative, or member of the Career Services staff review your letter prior to sending it to an employer. 8. If you are emailing your cover letter and resume, be sure to maintain the same degree of formality and professionalism you would use in a hard copy letter.

1. Address by name and title of the individual with the power to hire you, if at all possible. 2. Adapt the letter carefully to specific details of the job opportunity. 3. Open with an idea that captures the attention of the prospective employer so that the letter and resume are considered worth reading. 4. Highlight and draw attention to the points in your resume that uniquely qualify you for the position.

The cover letter should be as concise and targeted as possible and should usually be limited to one page.



Thank-You Letter

After you have had an interview, sending a thank-you letter is a simple matter of courtesy. 1. As soon after the interview as possible, a letter should be sent to express your appreciation for the opportunity to present yourself. 2. Use the letter to express your continued interest in the position and organization. Some details of things which impressed you are a nice way to personalize your letter and convey your interest more convincingly. 3. Supply any additional information that was requested at the time of the visit or interview. 4. It is acceptable to email your thankyou letter. Be sure it retains the degree of professionalism you would have on a hard copy letter.

Other Types of Letters

Letter of Acknowledgement

When an offer is received, special attention should be given to the preparation of your response letter. 1. Upon receipt of an offer, prompt acknowledgement should be transmitted to the prospective employer. 2. Express your appreciation for the offer. 3. Notify the company of the date you expect to make your decision or that you will respond within their time limitations. When a rejection is received, special consideration should be given to your response. Don't take this rejection letter as a definite NO! A demonstrated interest in the company and respectful letter may lead to further consideration for other positions as they become available. 1. Acknowledge receipt of the letter. 2. Thank the interviewer for considering your application, indicate that you are still interested in a position with the company, and give some specific information to illustrate what you like about the company, position, or both.

Letter Seeking Additional Information

Remember to be as specific as possible! 3. Express your appreciation for the cooperation that you receive.

Acceptance Letter of Second Interview or of Job Offer

4. Concisely, yet descriptively, give some details about what has impressed you about the company and/or interview. See sample at the end of this section.

Rejection Letter

Be businesslike but also tailor your letter to the specific employer, so you look sincere and genuinely interested in the company and job. Never copy example letters. 1. Write to the person who wrote and/or interviewed you. 2. Thank the person and/or show your enthusiasm for the offer. 3. State what you are accepting.

It is courteous to turn down a site visit or job offer graciously. 1. Write to the person who wrote you. 2. Thank her/him for the offer. 3. Briefly state that you are declining and why (don't get too personal). NEVER copy sample letters, inserting details. If companies get identical letters, they may question who is doing the writing and your sincerity.


(Comments from recruiters who conducted on-campus interviews at Penn State) · Emailed thank-you letters (and other correspondence) are perfectly acceptable, in fact preferred. I am not in my office enough during the recruiting season to get hard copy letters, so email is the fastest and most reliable way to reach me. · Writing compelling e-mails/cover letters compliments a resume beautifully. The resumes are too uniform. Students should be writing resumes and cover letters tailored toward the job they are applying for. · Include evidence in the body of the cover letter which indicates you have researched our company and the types of jobs we offer. · A cover letter should clearly state why the applicant is interested in our company and the position.

1. Indicate interest in the company and its offer. 2. Ask for the information which you need to be more informed.


Cover Letter Template Subject Line of Email Message: Communications Assistant Position

Sample Email Cover Letter With Resume Attached


Your present address City, State, ZIP Date Dear Ms. Recruiter, Your recent job posting for a communications assistant listed on was not only exciting, but would be a great match with my skills. I would very much appreciate being considered for this position and believe my communications experience is very relevant to what you are seeking.

Sample Cover Letters

Person's Name Title Company Address

Dear Ms. Jones:

In my position as Communications Coordinator for XYZ student organization, I developed the text for the group's website, managed guest author submissions, and wrote and sent a weekly email newsletter to group members. In addition, during my internship with Representative John Doe, I responded to constituent correspondence, researched and prepared drafts for press releases, and was responsible for correspondence with office staff. I also have extensive experience writing articles and stories on a freelance basis, which, I believe, would be an ideal match for this position. Articles are available for your review at: URL URL URL My resume is attached. If I can provide you with any additional writing samples or further information on my background and qualifications, please let me know. I hope that we can discuss in person my background and qualifications and how they will be of benefit to your firm and this position. I look forward to speaking with you. Thank you for your consideration.

FIRST PARAGRAPH: Attract the employer's interest by briefly touching on your specific interest in the company and/or position. If you have been referred by someone, here is where you mention it. Avoid such stereotypical, overused first sentences as "This is in answer to your advertisement," or "I am a senior in Social Work at Penn State." You want to convince the reader that you are interested in them by specifically outlining why you want to work for them and how you would contribute to the organization.

MIDDLE PARAGRAPH: Describe your interest in the position, in the field of work, or in the organization. If you have a related class, volunteer, student activity, or work experience, be sure to mention pertinent data or accomplishments to show that you have specific qualifications or skills for this particular type of work. Refer to key aspects of the resume which relate to the job or employer, but don't restate complete sections of the resume.

CLOSING PARAGRAPH: Mention your interest in discussing the job in person (i.e., ask for an interview). Express appreciation for being considered and include a statement about your desire to have an interview.


Anita Job Address Email URL Home Phone Cell Phone

(handwritten signature) Note: Attach your resume to your email message in the format requested by the employer. If a specific format isn't required, send as a PDF or RTF document.

Your typed name

Sample Cover Letter--Full-Time 101 Nittany Lion Hall University Park, PA 16802 Date James Donovan Research Director Environmental Research Company 2358 Wilderness Street Harrisburg, PA 17111 Dear Mr. Donovan, As a third-year student in Environmental Resource Management with a minor in Biology, I am interested in expanding my skills in research through an internship. The scientific research summer internship position that was listed through Career Services is the type of position that not only can build my skills, but that would offer the opportunity for me to contribute to environmental research. I have had a great deal of laboratory and field experience in chemistry, biology, and ecology. In the lab, I have performed tests on water samples, examined specimens for reactions to toxins, and entered findings into databases for analysis. In environmental field studies, I have conducted outdoor labs to assess water chemistry. Last summer, I worked as a conservation assistant at Clumber National Park. I believe that I would be an asset to your program and hope that you agree that my qualifications seem to be a match for the position. If so, I would appreciate the opportunity for an interview. I look forward to speaking with you. Thank you for your consideration. Sincerely, Signature Michael E. Smith

Sample Cover Letter--Internship

10 Haller Hall University Park, PA 16802


James Donavan HR Administrator Xyntek, Inc. 301 Oxford Valley Rd. Yardley, PA, 19067

Dear Mr. Donavan:

After reading your brochure and researching Xyntek, Inc., I became quite interested in possible employment in IT software and systems consulting. I am submitting this letter in application for this position.

I have a great deal of experience involving several programming languages, including SQL, ORACLE, JavaScript, JSP, HTML, and Visual Basic. In addition, I have worked with WordPerfect 5.0 - 7.0, dBASE, Rbase 2.0 - 5.5, FoxPro, Visual FoxPro, and Quattro Pro 4-6.

In my internship at XYZ Corporation I was part of a team responsible for the design, development and production of database candidate processing systems for their human resources department. My specific role involved testing and trouble-shooting databases as they were developed. This has proven very successful for XYZ and has increased efficiency of the recruiting process for the HR administrators. I have also been web page editing on contract. In a project for the State College Credit Union, I developed an internal search engine and an on-line loan application, and kept their web page up to date and added new features as needed.

I have lots of energy to exert in work and am an enthusiastic hard worker with the desire to learn many new concepts and skills. I would enjoy having Xyntek, Inc. utilize this energy. I look forward to hearing from you. Thank you for your time.


Mary E. Smith



Enclosure Comments: This candidate has been able to learn about the position and is very effective at relating specific details about his accomplishments and skills to the particular employer's needs.

Comments: Note that this candidate refers to the research she's done on the company and expresses a sincere interest. She also points out the amount and types of her relevant experiences in the field.



Thank-You Letter

Offer Acceptance


Other Sample Letters

1234 E. College Ave. State College, PA 16801 Date

1000 S. Atherton St. State College, PA 16801 Date

William Johnson LMO Pharmaceutical Company 9183 Short Hills Road Pittsburgh, PA 15222

Harold Sherman XYZ Corporation 678 5th Avenue Albany, NY 12205

Dear Mr. Johnson:

Dear Mr. Sherman: Thank you for your recent offer of employment as a management trainee with XYZ Corporation. I am quite pleased to accept this offer. The position sounds quite challenging, particularly the 12 month rotation among your regional plants. I am looking forward to this challenge and believe I will be successful at meeting it. I understand that your offer involves a starting date of June 6, 20xx. I also understand that the salary offered is $4x,000, plus benefits discussed at my most recent interview. I will contact you within the next several weeks to discuss travel and moving details as you requested. Once again, thank you for your offer. I am excited about becoming part of the XYZ Corporation team.

Thank you for the opportunity to interview with you on Friday, October 23, 20XX here at Penn State. The Account Representative position we discussed is a wonderful opportunity for which I feel uniquely qualified. I appreciate the time and information you shared with me.

As we discussed, my background in both the sciences and business will enable me to interact effectively with physicians and pharmacists. Not only am I able to discuss the technical aspects of your products, I understand marketing techniques and the importance of the bottom line.

If you need any additional information from me, please do not hesitate to contact me by phone or e-mail. Again, thank you for meeting with me. I look forward to speaking with you again soon.

Sincerely, Sincerely,

Martin A. Student Jane C. Doe



2 0 0 9 Penn State 2010

Career Guide


for a




Job Search Overview

In any job search, whether it is for an internship or a full-time job after graduation, you will need to: · Establish your career objective--what is it that you want to do? · Know your skills and what you have to offer an employer · Identify and target employers who hire people with your skills and education and learn about the best way(s) to reach them · Develop effective job search tools (i.e., resumes, cover letters and interview skills) · Secure the interview · Interview for jobs · Evaluate offers. Seems simple enough, right? Just follow the yellow brick road to job search success. Unfortunately, the process described above does not show the true nature of the job search process. You will be repeating many of the steps for each employer you are pursuing. There will be disappointments along the way, often requiring that you start once again. And, because you are not working in a vacuum, your job search is greatly affected by timing.

Some job search methods will work for you--others will not. Some of the techniques will not apply to your specific circumstances or your personal style. The job search methods will also not work every time. They will require something that only you can give: your personal touch. You must make this information your own and use these methods with your personal "spin" on them. But the job search methods presented here may assist you in: · opening new doors that might have been previously impassable · getting into a company who is not officially hiring · finding an opportunity that no one else is aware of · succeeding in the interview when you might have otherwise failed. NOTE: This information is applicable across all levels of job search--for students looking for internships or those looking for entry level jobs, for graduate students or alumni with more experience looking to change careers or move up in their current field. You will find that many of the methods are truly

timeless and will be useful to you for the remainder of your professional life.

Know Your Objective and the Employers Out There

The most important step in the job search is identifying what kind of job you want and what you have to offer an employer. Employers are most interested in individuals who have focused their career interests. To know what job you want, you should: · Identify and be prepared to discuss your interests, skills, experiences, knowledge, and attributes. If you need assistance in clarifying your objective, we recommend that you make an appointment with a career counselor. Career counseling appointments are made through Drop-in Counseling in the Bank of America Career Services Center, open 8:30 a.m. to 5:00 p.m., Monday through Friday, and until 7:00 p.m. on Tuesdays during the academic year. · Identify and research occupations, work environments, and employers of interest. This can be done through books, classes, informational interviews, and experiential learning opportunities. You should learn about the tasks and responsibilities involved in the job, salary you might expect, and the training required. You can also learn where and how people

Looking for an internship or full-time job for after graduation requires the same skills.



obtain entry-level positions, what skills and information are important on a resume, and how various work settings differ. Finally, you can learn about the typical employers who hire people with your background, what they are looking for in candidates, and how to reach them effectively.

Prepare Your Job Search Tools

Effectively promoting your skills and experiences will catch the attention of employers. That communication might take the form of resumes or cover letters, informational interviews, networking, or telephone calls. You must express why you are interested in that employer and position and why you believe you are qualified for the job. Please refer to the articles, "Resume Writing," "Correspondence," and "Interviewing" in this Guide for a discussion of tips and examples. You might also want to attend one of the many workshops offered by Career Services each semester (see insert pages) or speak with a Drop-in Counselor.

Learn About Job Search Strategies

employers you will want to consider participating in on-campus interviewing and the annual career fairs, networking and informational interviewing, researching employers through a variety of on-line and hard-copy resources, and more. Presented in the chart on the next page are some of the most popular methods of looking for a job, as well as helpful tips, benefits and challenges. Following the chart are some expanded explanations of some of the job search methods.

Keep at It...

For even highly qualified people, rejection and disappointment are part of the job search process. You might need to look at the amount of time you are spending on job search activities to determine if you are doing enough. You might also need to reassess your job objectives--are they focused enough? Are you following up on leads? Are your resumes and cover letters tailored to the positions you are seeking? Are your interview skills strong enough? To obtain assistance in any of these areas, you might want to make use of Career Services programs and services: · Workshops are offered repeatedly during the semester on resume writing, interviewing, and job search methods and strategies.

· Career Services job search courses are offered for academic credit in several colleges (see list on page 4). · Drop-in counseling is available from 8:30 a.m.-5:00 p.m. weekdays and until 7:00 p.m. on Tuesdays in the Bank of America Career Services Center for job search related questions. · Individual counseling appointments are available for you to discuss longer-term issues related to career planning and implementation. · The Career Library in the Bank of America Career Services Center houses employer directories, job descriptions, and books on the job search process. It also houses DVDs on employers, the job interview, and resume writing. · The Employment Resources Room in the Bank of America Career Services Center includes literature sent by employers and Career Services handouts. Remember, Career Services is here to assist you. But, you are the one who has to actively put the information to work. Never underestimate the amount of time necessary to find the very best position. You have invested a large amount of time and energy in your education. Now, as the payoff nears, do not fall short in this, the all-important final lap.

There are many ways to come in contact with employers who would be in the market to hire someone with your interests, skills and experience. To locate

We are the Applied Research Laboratory at The Pennsylvania State University

...and we're looking for professional engineers and engineering students to join our team and continue the proud tradition.

The Applied Research Laboratory (ARL), located in State College, PA, serves as a national center of excellence for advanced capabilities in defense science and technology research. As a research professional you can work in acoustics, guidance and control, thermal energy, hydrodynamics, propulsion, materials and manufacturing, navigation and Global Positioning System, as well as communication and information science - all at the national forefront. ARL emphasizes professional development, scientific investigation, technology transition, and technical innovation at the highest levels. At ARL you will be able tp pursue an advanced degree while working on real-world technology solutions. Competitive salaries and excellent benefits package are offered - including a liberal Penn State tuition discount for employees and their families. Full-time positions are available for a variety of engineering and science positions. These positions require a bachelor's degree (as a minimum), U.S. citizenship, and the ability to obtain government clearance. As an inter-disciplinary unit of Penn State, ARL provides educational and financial support for undergraduate and graduate students working as interns, co-ops, wage-payroll staff, and graduate assistants. For more information or to apply for a position, please visit our web site at or mail your inquiry to: [email protected]

Penn State is committed to a rmative action, equal opportunity, and the diversity of its workforce.



Job Search Methods

There are many ways to look for job opportunities. The most successful job search plan is one in which a variety of search strategies are used. Presented below are some of the most popular strategies for job search as well as benefits, challenges, and tips.


CAREER FAIRS Attend career fairs sponsored by Career Services and academic colleges

Opportunity to meet with a number of recruiters in person and in one location; Build networking contacts

Not all fields and areas of study are equally represented; Students with very specific career goals may benefit from seeking field-specific or geographically-specific fairs

Plan ahead and research companies attending; Follow up to learn about opportunities in your area of interest

ON-CAMPUS INTERVIEWING Register with Nittany Lion Career Network and select the OCI option, view the orientation session on ANGEL, create a profile, upload a resume, and search for jobs from employers interviewing on campus

Primary way in which companies recruit for business and technical positions; Employers are specifically seeking Penn State students to fill employment openings

Not all industries use oncampus interviewing as a recruitment strategy

Check job listings on a weekly basis paying close attention to deadlines

NITTANY LION CAREER NETWORK In addition to the option of OCI, registering for NLCN provides you with job postings, details on employer information sessions, and more

Access to a wide variety of jobs posted by employers who are not coming on campus to interview

Not all fields and areas of study are equally represented

Check job postings regularly as they come in on a daily/weekly basis

NETWORKING Talk to everyone you know to develop a list of contacts; Ask for information on jobs/companies and circulate your resume

One of the top job search strategies to identify potential job opportunities and learn more about a position, company, or industry

Takes time and effort to build your network; Requires skill in organizing contacts and following through on recommendations received

Use LionLink, a networking program; Check with Career Services and your college/ department for contacts

TARGETED SEARCH Identify the types of organizations you would like to work for, develop a targeted list, and research companies

Allows you to be more proactive and take charge of your search, instead of waiting for companies to post positions

Takes investment of time to research and tailor your resume/cover letter to the organization and the position

Use resources such as CareerSearch (Career Services Library), Chamber of Commerce, and employer directories

WORLD WIDE WEB Scan job openings on various job search and employer websites

May help you identify types of positions available

Overwhelming number of sites and positions to sift through; May not receive responses

Check listing of recommended sites in this Guide

PROFESSIONAL ASSOCIATIONS Research professional associations related to your career interests, as most provide a "career opportunities" section on their website

A source of networking information and career opportunities; Build contacts with individuals who share your professional interests

Entry level positions may be limited; May need to belong to association to access job postings

Ask faculty to suggest professional associations to research; Use Career Library resources to identify top associations

EMPLOYMENT AGENCIES Inquire whether these agencies offer experiences in your career areas

Helpful in identifying local businesses and employment opportunities

May have fees associated with the employment services

Research each agency before signing any contract; Talk to others who have used employment agencies



Nittany Lion Career Network (NLCN)

Nittany Lion Career Network offers an online job posting database. Within NLCN you can search for jobs, participate in On-Campus Interviewing (OCI), and more. Nittany Lion Career Network offers students a wide variety of available job announcements from employers who are specifically targeting Penn Staters. Request an account today at and begin searching to see if any positions match your career goals. Once you have created your account, you will have access to all "non-OCI job postings." These positions are posted by companies who are not planning to come to campus to interview, but are still very interested in Penn State students. While most organizations who conduct on-campus interviews are looking for students with technical or business

backgrounds, the "non-OCI" postings encompass all majors.

With your Nittany Lion Career Network account you can also:

· See which employers are presenting information sessions on campus (under the Events tab) · Research organizations (under Employers tab) · Participate in online resume books (employers use these books to locate qualified candidates) · Receive announcements about upcoming events and job fairs · Search the list of employers attending career fairs PLEASE NOTE: You will NOT be able to see any OCI jobs unless you have added the on-campus interviewing function to your NLCN account.

To learn more about the on-campus interviewing option and to see if it is right for you, please review pages 31-32 in this Guide. You can also view our online OCI Orientation on ANGEL. Log-in to your ANGEL account and select "find a group" under My Groups. Search for "On Campus Interviewing" and enroll.

Things to remember when using your NLCN account:

· check back regularly--employers post jobs on a daily/weekly basis · you may NOT submit resumes for anyone else--your NLCN account is for your use only · you can search for job openings by industry, geographic preference, and more


· · · ·

August 14, 2009: Registration for Nittany Lion Career Network and OCI begins. August 17, 2009: Begin viewing the OCI postings on this date. More postings will be added by employers throughout the semester. August 26, 2009: Attend an OCI Orientation at the Career Services Center. Beginning every half hour from 12:30 p.m. - 2:30 p.m. September 20, 2009: The first Resume Submission Deadline for OCI postings. This first deadline applies to employers interviewing on campus between September 30 and October 6.



On-Campus Interviewing (OCI)

Career Services' on-campus interviewing (OCI) service is part of Nittany Lion Career Network. OCI offers students the opportunity to interview for entrylevel full-time positions with a variety of employers from business, industry, and government. On-campus interviewing is primarily a pre-select system. Employers select candidates from among the students who request interviews with them by submitting a resume through our online system. In order to participate in on-campus interviews, you MUST register with Nittany Lion Career Network, checking the box in the online form for inclusion in the OCI service. PLEASE NOTE: While joining Nittany Lion Career Network is free of charge, there is a $15.00 registration fee for the on-campus interviewing portion of the system. This fee is billed through the Bursar's office. Only after you have registered with Career Services' on-campus interviewing service can you request and/or schedule interviews. Please read the following sections to learn more about the on-campus inter-

viewing opportunities and how they may fit into your job search plans.

Is On-Campus Interviewing for Me?

this Guide for more information on the job search).

When Do I Register for Job Interviews?

To determine if OCI will meet your needs, look at the opportunities through "Preview the System" at http://www. sa.psu. edu/career. Most positions offered are in business, industry, or government and are for students with technical or business backgrounds and interests. Students with backgrounds and interests in other areas should not rule out on-campus interviewing, but should be advised that OCI may need to be combined with other job search strategies. If you are seeking a career in the arts, social services, education, politics, communications, health care, or a similar field, a self-directed job search is a must. Even if you are seeking employment in business and technical fields you should consider on-campus interviewing as only one method of seeking employment. Students in all fields should learn to conduct a fullscale job search (see pages 27-29 in

Because employers prefer to interview candidates who are within a few months of graduation, the following times are suggested to register for interviews with the on-campus interviewing system. · December Grads: participate in the on-campus interviewing system the spring and fall semester before graduation. · May and August Grads: participate in the on-campus interviewing system during both the fall and spring semesters before graduation. PLEASE NOTE: Some employers will participate in OCI only once a year. Others will visit during both fall and spring semesters, but they may be interviewing for different positions during each visit. We suggest that you register early and review the employer campus interview notices weekly to determine if they are applicable to your situation.

Policies for Participation

1. Registration

Registration with the on-campus interviewing portion of Nittany Lion Career Network is mandatory for all students who want to participate in the OCI service. While joining Nittany Lion Career Network is free of charge, there is a $15.00 fee for the on-campus interviewing portion of the system. This registration fee is billed through the Bursar's office. Your on-campus interviewing registration is for the 2009-2010 academic year only. You also become part of the OCI listserv and grant permission to Career Services to send announcements about jobs, upcoming events and other important information and updates.

2. Use of the System

your account or submitting resumes for other candidates is strictly forbidden and will result in dismissal from the system.

3. Personal Profile

5. Cancellations

You MUST complete your Personal Profile. Without this information, you will not be notified of interview invitations or information sessions, nor be included in resume searches conducted by employers.

4. Deadlines

When you submit a request for an interview, you are committed to schedule an interview if the employer selects you. If extenuating circumstances force you to cancel your commitment, you MUST decline your interview through Nittany Lion Career Network bythedeadlinelistedonthejob posting. Do NOT cancel your interview directly with the employer as the message often does not get to the recruiter arriving on campus.

6. No Shows

When an account is established in your name, it is for your use only. Sharing

Deadlines are strictly adhered to--no resumes will be accepted after the posted deadline. Application deadlines are listed on the job postings and are generally 20 days prior to the interview date.

Students cancelling interviews after the on-line deadline and/or those students who do not show up for scheduled interviews are considered no-shows. No shows will immediately be blocked from requesting or signing up for interviews.



The first time you miss or cancel an interview late, your on-campus interviewing privileges within Nittany Lion Career Network will be withheld until a letter of explanation and apology is written to the employer. This letter and a stamped envelope must be provided to Career Services. We will mail it with our cover letter and reactivate your interviewing privileges. Please check with Career Services for the contact information of the recruiter with whom you were scheduled to meet. A second missed interview or late cancellation will result in your on-campus interviewing privileges within Nittany Lion Career Network being withdrawn permanently.

7. Information Sessions

Students attending information sessions should wear business casual attire.

8. The Day of the OCI Interview

Penn State's relationship with the company, making interviews difficult for future students. Career Services expects that students using our Nittany Lion Career Network services maintain professional behavior. Because our expectations are as such, if we receive a report from an employer of a missed site interview, we will block your Nittany Lion Career Network account until you contact the company to explain your situation and apologize for your behavior, copying Career Services on any correspondence with the company regarding the situation.

10. Job Offers

· Arrive 10 or 15 minutes ahead of your scheduled interview time. · Report to the Interview Center located on the second floor of the Bank of America Career Services Center. Check the binders at the top of the stairs to identify your interviewer's room number. · Have a seat in the waiting area nearest your interview room to wait for the employer to call you. · If you have any questions or problems after you arrive, please see the staff member at the Interview Center reception desk.

9. Missing a Site Interview

Many employers schedule sessions, usually the night before their interviews, to present information about their company and opportunities. Attendance at the company information sessions for all students invited to interviews is expected--employers consider these events to be a part of the interview process. Students who want to learn more about opportunities may also attend information sessions, when allowed by employers. Check Nittany Lion Career Network Events Menu upcoming for information sessions.

When you accept an invitation for a site interview you are making a commitment to that company. If you are no longer interested in an opportunity or cannot make an interview, it is professional courtesy to contact the employer and let them know of your situation. Simply not attending a scheduled interview will ensure that you will not be considered for a position with that company in the future. Your actions can also jeopardize

You are expected to notify employers who offer you a position of an acceptance or non-acceptance of an offer in a timely manner. Accept an offer of employment in good faith, withdraw from the recruiting process after accepting an offer, and discontinue pursuit of a position with other employers. Candidates who accept a full-time position and then renege will result in the immediate removal of your interview privileges within Career Services' Nittany Lion Career Network system. PLEASE NOTE: Situations involving candidates who accept an internship position and then renege will be dealt with on a case-by-case basis.

On-Campus Interviewing for Non-Technical Majors

It gets discouraging to look at on-campus interviewing notices and see requests for engineers, engineers, and more engineers! Sometimes it feels like no one wants the graduate of a non-technical major. Following is some information to help you determine if on-campus interviewing is right for you. If you are in a non-technical or nonbusiness college such as Liberal Arts, Health & Human Development, Communications or Arts & Architecture, it's important to know that many employers in business and industry are open to recruiting students from all majors. First of all, we encourage you to preview the system at career/nlr to determine whether there

are posted opportunities that align with your goals. While many on-campus recruiters are looking for graduates with technical backgrounds, some are looking for non-technical graduates as well. Secondly, close to 1,000 employers are coming to Penn State in 2009-2010, so plan ahead. Research the companies that are coming to campus and review their available positions. Don't miss out on an interview because of a misperception of the opportunities. But remember, you should think of on-campus interviewing as one step in your job search process. Please see pages 27-29 in this Guide for other job search strategies. Finally, rarely do representatives from the communications industry, the arts,

politics, and other non-business and industry fields participate in on-campus interviewing. Also, national employment trends suggest that a relatively small percentage of all college graduates are hired through on-campus interviewing. In light of this, Career Services provides numerous services intended to assist you in the job search such as: clarification of employment goals, identifying potential employers, and developing the appropriate tools and strategies for contacting employers. There are also credit courses dealing with professional development and the job search process. Talk to your adviser about these courses, or consider attending one of the many workshops that Career Services offers.

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The Five Million Dollar Difference

This represents the value placed on the number of volunteer hours our School of Social Work community contributes to our city annually.

It's $5,415,000, to be exact.

That's pretty meaningful.

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Empower People, Lead Organizations, Grow Communities



Making the Most of Career Days

Throughout the fall and spring semesters, several career fairs will be sponsored by various colleges and Career Services. At these career fairs, you can come in contact with many employers in a few short hours. You can speak with the organization representatives about career opportunities and present your qualifications for positions you may be seeking. First year students are encouraged to use career days as part of their career exploration and development. Talk with employers to learn about careers and get advice on increasing your marketability. It is a valuable opportunity to start and/or enhance your job search network. At all career fairs, employers will be looking for candidates who are professional, articulate, career-directed and prepared. Although many employers attend career fairs to promote their organization and opportunities, most use career fairs as a pre-recruiting screening tool. Therefore, you should present yourself to them as a prime candidate. To make the most out of career fairs, we recommend that you: 1. Prepare your resume and have several copies available to bring with you that day. If you need assistance in preparing a resume, attend the resume workshops offered by Career Services, use the discussion and samples in this Guide as a guide, and have a Drop-In Counselor review your resume. In many instances, recruiters will not be accepting hard copies of your resume during the fair, but rather through their companies' on-line job postings. Don't be discouraged if you are directed to apply for the position and upload your resume directly on their website, as this is due to company policy, not a lack of interest in you as a candidate. Recruiters attend career fairs to have an opportunity to interact with you face-to-face to gauge your interest and qualifications for the various positions open within their organization. Some recruiters, not accepting resumes at the fair, have indicated that they are willing to accept business cards.

2. Dress as you would for a job interview. Jeans, sweats, and backpacks won't do it. You will only have a few minutes to present yourself as a candidate; positive first impressions are vital. 3. Identify the organizations with which you are interested in speaking. You may want to tour the arena and contact all the organizations to learn more about them and what they have to offer. 4. Introduce yourself to the representative in a positive and confident manner; offer a firm handshake. Include your name, your major, and the year you are graduating. 5. If looking for a job, give the representative a resume and be ready to discuss your background, qualifications and career goals. Ask what you should do to apply for a position. 6. Tell him/her what your interests are, such as: · discussing a particular career or job with that organization, · learning more about the organization and available opportunities, · learning more about what someone in a particular career does, · discussing internship or summer job opportunities. 7. Think of questions regarding your area(s) of interest. Take notes on what you learn. Some questions might be: · What are common career paths with your organization? · What is the training program for new hires? · What do you look for in a candidate? 8. Make sure you obtain the representative's name, title, address, and phone number so you may follow up. Collect business cards and literature. After the career fair, you should make it a point to follow up with an additional resume and a letter expressing your interest in the company and in what they have to offer.

Career Days and On-Campus Interviewing

for these interviews. Many companies attending the various career days conduct interviews sometime after the event, through the regular on-campus interviewing system. If you hope to interview with companies interviewing later through on-campus interviewing, you should register with OCI before, during, or shortly after the career days. Scheduling for these interviews will take place through OCI; if you are not registered, you will not receive notification of your selection, nor be able to schedule an interview time. Remember that Career Services handles full-time positions. If you are a business student pursuing an internship, register with the Smeal College of Business Internship Program. If you are an engineering, earth and mineral sciences, or science undergraduate pursuing a cooperative education or internship experience, register with your college's co-op office, not Career Services.

2009-2010 CAREER DAYS Fall Career Days

SEPTEMBER 14-18, 2009 MONDAY, SEPTEMBER 14 diversitychat.psu--A Multicultural Networking Reception TUESDAY, SEPTEMBER 15 Nontechnical Full-time Recruiting (Business, Management, Communications, and Health & Human Services) WEDNESDAY, SEPTEMBER 16 Co-op and Internship Recruiting (All colleges/ majors) THURSDAY, SEPTEMBER 17 Technical Full-time Recruiting (Engineering, Computer Technology, Physical & Life Sciences, and Research)

Fall Teacher Career Fair

OCTOBER 29, 2009

People to People Fair

FEBRUARY 26, 2010

Spring Career Days

MARCH 28-31, 2010

Some employers conduct interviews as part of the various career days. You are NOT required to register with OCI

Education Career Day

APRIL 12, 2010



The Value of Networking

What Is Networking?

Networking is the art of developing relationships or "contacts" and building partnerships that support you as you explore and pursue your career goals. Ideally, networking starts long before a job or internship search. Think of networking as information sharing. Your goal is to identify people who have information that you are seeking whether you are exploring a new career field or are researching an organization. Remember the process is ongoing and giving in nature. The person you are speaking with is helping you with your needs and you should be ready to reciprocate the favor. Networking is not just about who you know but who knows you. It is important that you don't view networking as merely using people to get jobs, but rather it is about building and maintaining professional relationships. You might not believe it but you already have "contacts" who can become the basis for your network. Contacts are not only relatives and friends, but also your neighbors, former high school/ college classmates, Penn State faculty/ staff members, and Penn State alumni to name a few. For those of you who have been working or interning--other contacts can include current and former co-workers and supervisors. In essence you are already networking through your daily interactions with others.

What Networking Isn't

refer you to other professionals or specific job openings.

What Are the Benefits?

organization that you are seeking. During your conversation you might: · Ask them for any information and advice they might have for someone seeking to enter their field or find employment with their organization. · Ask if they can suggest someone for you to talk to who has a connection to the industry or position that you are seeking. Ask them if you may use their name as a referral. · Ask them to keep you in mind if they should hear of any openings and offer to send them a copy of your resume.

4. Send a Thank-you Note or Email

· Networking can build your base of contacts for future reference and provide a support network as you explore and pursue career goals. · A single personal connection can lead to multiple opportunities for professional and personal growth, from job leads to lasting friendships. · Networking helps you explore new career options and can help you keep up with changes in your field.

Networking Guidelines to Follow

1. Establish Your Goal

Before contacting anyone, decide on what kind of information or assistance you would like and can expect from the people you meet: · Information on a career · Referrals to specific job openings · Advice on the best strategies to break into a career · A secondary contact

2. Do Your Research

The person that you have spoken with has given you their time; a valuable resource. Express your appreciation for the meeting/interview with a note of thanks and include any actions that you will take as a result of the meeting. This step should not be overlooked, it is one tangible way that you'll begin to build your network of contacts.

5. Develop a "Contacts File"

Networking is not a process of making cold-calls to people you do not know. It is talking to people you do know to gain information and advice. Often your initial contacts are able to introduce you to others that might be able to help you gain more information and resources to assist you in your career development and job search. Networking is a crucial part of the job search process but remember that networks are about relationships and not just obtaining job leads. Your contacts may also offer you a valuable insight into an industry, refer you to a website, and share their experiences so you are better able to understand a particular field or industry. As your contacts get to know you over time, they will be better able to

Interviewing and networking conversations are less stressful if you are prepared. Make sure you do your homework on a company before you meet with one of its employees to find out about the business or opportunities. Similarly, before you meet with someone make sure you know what questions you'd like to ask. By doing this, you will feel more confident, you'll not be at a loss for words, and you will make a positive impression. Remember the more prepared you are the more productive the networking experience.

3. Make Contact

Using a database or index cards, develop a "contacts file" in which you maintain all pertinent information about that individual. Record information from your meeting with that person as well as your anticipated "Next Action". Through this step, you are building your relationships with contacts who might be able to help with future career opportunities.

6. Set Goals for Ongoing Networking and Follow-Up

When you contact someone, give them some information about you. For example, let them know that you'll be graduating soon, what your specific skills are, and the type of position/

Think about how many people you will try to call in one week, how many meetings you should attempt to schedule, and how many networking events you'll attend. The Penn State Alumni Association offers many opportunities to connect with alumni including Nittany Networking Events in key cities. As part of your goal setting, make sure that you follow-up with existing contacts. Be sure to



let your initial contacts know of the outcomes of your meetings. In other words, keep your contacts informed about your progress and any success you have had.

7. Always Reciprocate

on careers, industries, companies, and geographic areas from a trusted source. To register for LionLink, please go to Once you are in the LionLink database, you will find a guide that will help you navigate the site as well as offer tips on successful networking. The guide will help you prepare yourself for an informational interview and give examples of appropriate questions to ask your career coach. You will also want to consider other networking options like joining professional associations and attending their regular meetings. If you are considering social networking websites such as LinkedIn or Facebook, remember to keep your profile and interactions professional. Any information that is posted is fair game for employers and

the public at large to view. Don't post anything that will deter a potential employer from interviewing and ultimately hiring you.

Remember, Successful Networkers Are...

When you ask others for help, be prepared to return the favor.

Penn State Networking Resources

· Open-minded and willing to meet new people · Prepared and persistent · Informed and up-to-date on current events (i.e., news, industry, etc). · Respectful of everyone they meet and thank their contacts for their time · Able to set clear, realistic, and achievable goals · Not afraid to ask for the information they need

LionLink is a database of alumni who have volunteered their time to serve as a networking resource for students and other alumni. The alumni career coaches are there to help you explore various career fields, answer questions about what they do and where they work, and serve as a career resource. Through informational interviews, students and alumni career explorers can gain valuable inside information




Using the Internet in Your Job Search

The Internet can provide you with a great deal of information, including job listings, salary statistics, employer information, and more. To best utilize the Internet, you will want to: · prepare a version of your resume for e-mail, · post your resume for employers to look at, · research and target employers, · access job announcements, · network through blogs, social networking sites and more. Below we have listed some of the many resources available to you to conduct a job search. By no means is this list complete, as resources change almost daily. In fact, you may find that each time you use online job searches, they will have changed somehow. Be prepared to keep up with your search. Many of the following resources will be linked from Career Services' home page, so access can be gained from this source as well.

Job Listings for Penn Staters

WetFeet Career Resource Library

The Riley Guide wetfeet.shtml

CareerTV Officially titled Employment Opportunities and Resources on the Internet, this site contains instructions on incorporating the Internet into your job search. It also offers links to field specific on-line resources as well as resources for international job opportunities and specific resources for jobs in each state of the U.S.

Other Large Job Boards


Vault vmllist.html

Resources to Locate Job Opportunities

After College


While opportunities for Penn Staters are listed on Nittany Lion Career Network, you can also link to hundreds more commercial job listing databases on the Internet. You will need to assess their utility in your job search.

Some Good Starting Points

College Grad


Nittany Lion Career Network

These sites are especially good for those job seekers who need some instruction on utilizing the Internet. They have also done some of the research for you and offer links to a wide variety of resources.

Quintessential Careers This is a fairly easy-to-use database and has many opportunities for internships, entry-level, and experienced positions, which are specific to Penn State. Request an account today and take advantage of the job search agent feature (that will send you an email when a job is posted that meets your specified skills and requirements).

Resources to Research Companies and Organizations The goal of this site is to provide job seekers with the tools, resources, and methods to help them achieve their vision. This is a great jumping-off point for finding job search resources. Some of their online job search resources: · General Job Sites (http://www. html) · Geographic-Specific Job Sites (http:// resources.html) · Industry-Specific Job Sites (http:// html) · Jobseeker-Specific Career and Job Sites ( jobseeker_job_sites.html) (or their college site:

One Day One Job

Simply Hired

Through the Internet, you can search and research employers by field, type, size, or other characteristics. You can either search the Internet for a specific employer by typing the name in a search engine (like Google or Yahoo!) or you can go to some commercial sites to learn more about employers. There are sites with whom Penn State has relationships which eliminate the fees often associated with these sites. To access them, use the following web addresses:

Industry-Specific Job Posting Sites

Although many large job boards have the option of searching jobs by industry, many industries have their own sites featuring jobs related to their field. Often industry-specific professional associations will have career information or job search features on their



websites. Here are some examples of a few industry-specific sites:


Federal Jobs

PA State Civil Service Commission


Environmental Jobs

Resources for Students With Disabilities

Idealist (for non-profit careers)

BUT, according to a recent New York Times article, increasingly companies are looking up job seekers on social networking sites and conducting background checks on applicants looking for jobs. They want to uncover questionable judgment, illegal activity, or other things that they consider to be red flags. Some companies even gain access to information that students might consider relatively private by asking interns who have retained their campus accounts to perform online background checks. So we advise CAUTION: Recruiters report that students who use these sites to brag about drinking habits, illicit drug use, or sexual conquests are likely to hurt their chances of obtaining job offers. Students who would never dream of bringing up such subjects in an interview or showing a recruiter risqué photographs sometimes do that very thing online, thinking that a company will never uncover this information. That's a dangerous--and incorrect--assumption. So, investigate the privacy settings on the social networking site that you use prior to setting up your site and use good judgment in what you post as it may be very difficult to remove at a later date, after thousands of people have accessed your site.

Health Careers

Career Opportunities for Students with Disabilities

Human Resources

Human Services

Social Networking Sites


LinkedIn ~ Facebook ~ MySpace ~ Twitter

Higher Ed

Legal Professions

Just as job seekers use Google to identify and research companies, many recruiters have routinely used search engines to identify candidates. Some also have set up blogs to talk about their opportunities and invite potential candidates to learn more about their organization.


Some Location-Specific Jobs

Pennsylvania CareerLink

Pennsylvania Jobs


· Do utilize the wide variety of job-hunting tools and sites. · Do make sure you are following the instructions for submitting your resume and cover letter (if requested) in response to a job posting. Be prepared to email, email as an attachment, or fax your resume, or fill out their online application. · Don't rely solely on job-posting sites--as few as five percent of job seekers find jobs through these sites alone. · Don't be passive in your job search. You want to post your resume and apply for jobs, but don't just sit there and wait. Follow up with each employer, especially those in whom you are most interested. · Don't spend all you job searching time in cyberspace. The internet job search should be only ONE part of a full-scale job search, that includes networking (in person), career fairs, on-campus interviewing, and more, as described in the Job Searching article in this Guide.


WorkForce New Jersey

Government Jobs



Government Employment

Federal, state and local government continue to offer a variety of opportunities to graduating college students. Government jobs offer many competitive benefits and can offer competitive salaries with the private sector even if initial offers don't seem to be quite as high. This sector is constantly changing and growing and often involves complex systems in the job search process.

Federal Jobs

required, and procedures will vary by state. Check out this website for links to each state's main source of information regarding government employment. local.asp

PA State Jobs/Civil Service

experience/education than Civil Service positions, however many opportunities in various industries are available for college grads. For PA agency info, job descriptions, and application information, go to:

Local Government

The federal government's official Employment Information System, USAJOBS, contains job postings from all Federal agencies, with instructions and procedures for application. However, students may want to check out www.StudentJobs. gov, a federal job website geared towards those seeking entry-level jobs as well as pre- or post-baccalaureate internship experiences. Because each agency does their own hiring, procedures and information required are often varied. Federal resumes may differ from standard resumes in the amount of information necessary for a complete Federal resume. Other examples of information required may include transcripts, forms, narrative descriptions of competencies, questionnaires, etc. Be sure to follow the instructions very carefully as information not submitted can result in your application not being evaluated. Many announcements allow applicants to apply online directly to the agency. Using the online method, you decide which resume and cover letter to submit for that particular job. Contact information for the agency is typically given in the announcement. If you have questions, call or email the contact person. Tips for the application process can be found at: www.makingthedifference. org

State Jobs

PA state residency is required at the time of application for most state civil service positions. Students who currently reside and are enrolled in colleges, universities or technical schools in Pennsylvania and who have Pennsylvania mailing addresses are eligible to apply prior to graduation for positions requiring Pennsylvania residency. View announcements for the jobs in which you are interested at the Pennsylvania State Civil Service Commission web site, www.scsc.state. The announcement provides information on the nature of the work, job requirements, job opportunities, testing and test results, and how to apply. It also indicates the opening and closing dates when an application can be submitted. Each test announcement requires a separate application. To find more information on the Civil Service tests and applications go to the website listed above and click on "How to Apply".

PA State Jobs/Non-Civil Service

Research is the key to a successful job search campaign in local government. Locate the agencies and departments in which you are interested and contact them to learn about the application procedures. Look online to learn about local municipalities and their application processes. There is no single strategy for finding a local government position. In some places, for example, you look at job listings, apply for positions, and if qualified, take a city civil services test. If you pass, your name will be added to a list of eligible candidates and stays there for a period of time unless you are hired. Many positions in local government offices have standard applications for interested individuals to complete.

Other Opportunities

State and local government opportunities exist in all 50 states. The application process, information

Additional State Government jobs can be found at the Bureau of State Employment. For non-Civil Service positions you do not have to be a PA resident, however certain requirements for U.S. citizenship may still apply. There are no standard tests needed for non-Civil Service jobs. Applicants must simply fill out a Personal Data Sheet and resume for each position. Positions filled by the PA Bureau of State Employment include seasonal jobs, internships, full-time positions and even HR and Management Trainee programs in many fields. Non-Civil Service positions typically require less

There are numerous other opportunities for employment working within or around the various levels of government. Many organizations are not part of the federal or state government system, but work very closely with these governments in the public arena. These organizations range from nonprofit foundations and charitable organizations to lobbyists, professional associations, and consulting firms. Opportunities also can be found in legislative agencies such as the General Accounting Office and the Library of Congress, on personal staffs of members of Congress, and in the judicial system. The job search for each of these areas differs, though each relies heavily on networking.



2 0 0 9 Penn State 2010

Career Guide



The interview is one of the most important steps in the job search process, and thorough preparation is essential. To interview effectively you need to know what you have to offer, what the employer is like, and the kind of position you want. Being able to answer questions with relevant details and in a conversational manner is very important.

First Impressions

Traditional Interview Questions

It is always important to make a good impression on the interviewer. Arrive at least 10 minutes early for the interview. Look polished: dress professionally, avoid perfume or cologne, and wear only simple jewelry. Most importantly, look confident: Give a firm handshake, make good eye contact, and smile!

The Purpose of an Interview

Traditionally employers have asked questions designed to help them gain a feel for who you are and what makes you unique: your motivation level, your background and strong points, your interest in the position, and the aspects of your personality that may affect how you perform on the job, such as organization, interpersonal skills, decision making, teamwork, etc. The questions asked might be seeking expansion of information presented on your resume, or focus on the qualities and skills that you can bring to the table. Sample Questions: · Tell me about yourself. · Keep your answer to one or two minutes, don't ramble. · Give a short version of your resume--general goals, skills and background. · Why are you interested in our organization? What interests you about this job? · Project an informed interest: know products, size, income, reputation, people, history, etc. · Talk about their needs, how you can make a contribution to the company goals. More Questions: · What areas of your study have excited you the most? How have you explored them beyond your course work? · Describe your most rewarding academic experience. · What is your GPA? How do you feel about it? Does it reflect your abilities? · Since attending college, what is the toughest decision that you have had to make?

Employers are trying to get enough information about your background, strengths, and level of interest to determine if you meet their needs. As a prospective employee, you need to be learning as much as you can about the position and workplace so you can decide if they are what you want. Interviewers have three major criteria in mind when interviewing candidates: 1) Can you do the job? (skills) 2) Will you do the job? (interest/ motivation) 3) Are you a good fit with the organization? (personal qualities) As such, they will be asking a variety of questions to determine if you match their needs. There are many types of interview styles or formats. Described below are some of the most common. You may encounter any or all of these, sometimes in the same interview.

· What previous work experience has been the most valuable to you and why? · What are your biggest strengths? Your biggest weaknesses? · What accomplishments are you most proud of? · How do you evaluate success? · How do you deal with pressure? · If I asked the people who know you well to describe you, what three words would they use? · What do you really want to do in life? How do you plan to achieve your career goals? · What things are most important to you in a job? · What type of work environment appeals to you most? · What criteria are you using to evaluate the company for which you hope to work for? · In what ways do you think you can contribute to our organization? · Why are you the best candidate for this position?

Behavioral Interview Questions

Based on the premise that the best way to predict future behavior is to examine past behavior, behavioral interviewing is now widespread among recruiters. The technique involves asking a series of questions designed to get the candidate to talk about how he or she handled certain situations in the past. Interviewers feel that they can make more accurate hiring decisions by focusing on an applicant's past actions and behaviors, rather than subjective impressions of a candidate's self-proclaimed qualities. Here's how it goes: Typically, the interviewer will have determined several behavioral characteristics that would be most important for on-the-job success




Career Services offers a variety of services to help students and alumni prepare for interviews.


Interview Workshops

These workshops are offered on many Tuesdays throughout each semester. No sign-up is required. See the schedule on the insert pages.

· · · ·

Mock Interview Program

Career Services provides scheduled, one-hour appointments during which you can practice interviews. The purpose of this practice session is to help you learn what to expect from real interviews and improve the way you present yourself. The videotaped interview is replayed for visual feedback. In addition, the interviewer will provide you with a constructive verbal evaluation. Call or stop by to schedule an appointment.


Drop-In Counselor Advice

Discuss your questions about interviewing with a drop-in counselor. Counselors are available Monday through Friday from 8:30 a.m. to 5:00 p.m. and until 7:00 p.m. on Tuesdays in the Bank of America Career Services Center. If other students arrive ahead of you, you may need to wait from 15-30 minutes.

· ·

Interview DVDs

View DVDs discussing proper interview techniques. The tapes are available between 8:00 a.m. and 5:00 p.m. Monday through Friday in the Career Library.


· and will base questions on the characteristics identified. You will be asked to share situations in which you may or may not have exhibited these behaviors. You won't be able to theorize or generalize about events, rather, you will be asked to provide details. The interview will be a more structured process that will concentrate on areas identified by the interviewer, rather than on areas that you may feel are important. Sample Questions: · Give me an example of a time at work when you had to deal with unreasonable expectations. · How have you handled a situation in which the information presented to you was conflicting or there was no clear right or wrong answer? · Tell me about a time when an unexpected event interrupted your work


· ·

plans. How did you handle the situation? What was the outcome? How have you handled the challenge of developing your skills in a situation where feedback and/or coaching was delayed or limited? Give me an example of a time when you were asked to do something you had never done before. Give me an example of a situation in which you were especially skillful in making a decision quickly. Tell me about a time when your ability to reward and encourage others created positive motivation. Give me an example of a time when you actively defined and evaluated several alternative solutions to identify a way to resolve a problem you encountered. Tell me about the most important time in your work history when you successfully prioritized your goals and objectives. Tell me about how you used realistic schedules and timetables to generate a plan leading to a specific goal. Creativity often means stepping back from regimented ways of thinking. When have you been able to break out of a structured mind set and intuitively play with concepts and ideas? Tell me about a time when you felt it necessary to compromise your own immediate interests in order to be flexible and tolerant of another person's needs. Give me an example of a time when your timing, political awareness, and knowledge of how groups work enhanced your ability to generate a change. Tell me about a time when your understanding of issues associated with a problem provided you with a foundation for generating a good solution. Give me an example of a success you have had in the use of delegation. Describe a complex problem you faced at school or at work that required you to carefully analyze the situation, information, or other details.

How to Prepare for Behavioral Interview Questions:

· Think of recent situations that demonstrate some of the most commonly sought after behaviors, especially leadership, teamwork, initiative, planning, and customer service. · Prepare short descriptions of each situation; remember STAR · S--Describe the Situation. · T--What Task(s) did you identify that had to be completed? · A--What Action did you take? · R--What was the Result of your actions? · Be honest. Don't exaggerate or omit any part of the story. · Be specific. Don't generalize about several events; give a detailed accounting of one event. One of the supposed benefits of this technique for employers is that candidates cannot prepare for these questions in advance. However, you can help yourself by anticipating the types of questions you might receive and dredging your memory for examples of past behavior. You may be able to guess at some of the questions by analyzing the job requirements beforehand.

Case Interview Questions

Another common interview format, especially for consulting firms, is the case interview. It is also probably one of the most difficult and feared formats around. In it, you'll be asked to analyze a hypothetical business problem and come up with solutions on the spot. Case interview questions are designed to test your ability to think analytically under stress, with incomplete information. Every case interview problem presented is trying to judge all or some of the following: · Your ability to identify key concepts, process thoughts in an orderly manner, and separate important facts from irrelevant facts. · Your insight and knowledge of relevant issues in a business problem scenario. Some examples: competitive threats, barriers to entry, competitive advantages, target marketing, pricing strategies, etc. Your goal is to recognize which type of business analysis is appropriate for the specific case(s) presented. · Your ability to come up with a new approach to a problem, find a hurdle that nobody else had noticed, offer an insightful remark.

Follow-up questions will test for consistency and determine if you exhibited the desired behavior in that situation: Can you give me an example? What did you do? What did you say? What were you thinking? How did you feel? What was your role? What was the result? You will notice an absence of such inquiries as, Tell me about your strengths and weaknesses.



Sample Case Interview Questions · You are consulting for a major personal care products manufacturer that mainly produces and distributes products such as soaps, shampoos, conditioners, etc. Every year their profits are shrinking. What could be the cause of this? · You are in marketing with one of the largest and fastest growing supermarket chains in the country. This chain is considering opening its own bank branches in its supermarket locations. What is your advice? · Your client is a small regional bank in the U.S. They are considering closing branch locations, and diverting their resources to telephone and Internet banking facilities. Should they implement this strategy? What are some of the basic areas they need to research this strategy is recommended? Some Helpful Hints: · Listen carefully to the material presented. Take notes if you want to, and be sure to ask questions if you are unsure about details. · Take your time. If you need a minute or two to collect your thoughts and work through your answer, say so. · Offer a general statement or framework up front to serve as an outline for your answer. As you proceed with your answer, draw on the outline of your framework. · Focus on key, broad issues first. · Orient your answer toward action. Suggest specific steps that can be taken to solve a problem, not just theory. · Be conscious of resources. If it relates to the problem, ask your interviewer about the budget, capital, and other resources that the client can allocate to the solution. To do well, you need to enjoy the intellectual challenge of analyzing tough problems and coming up with reasonable solutions.

How Can I Best Prepare for Interviews?

Research the employer. First get the basics, including the company's size, location(s), product(s), or service(s). Then look for details relevant to the position you seek: job description, training, advancement paths, etc. You may need to look several places to get this information, including: 1. The company's information session,iftheyareholdingone. You can find a list of information sessions under "Events" in Nittany Lion Career Network. 2. The Employment Resources section of the Career Library in the Bank of America Career Services Center. 3. Company home pages on the Internet, many of which can be found from links in Nittany Lion Career Network. 4. The Business Library on-line at You can link to Hoover's Online, Factiva, Standard and Poor's Net Advantage, and more. 5. Contacting the local chamber of commerce or the company's public relations or personnel department. 6. Talking with someone in the company or agency in the type of position of interest to you. Use Career Services. Take advantage of the variety of free services: 1. Interview skills workshops are repeated often during much of the semester. No sign-up is required. The location and times are printed in this Guide and posted at Career Services. 2. You can also practice, using Career Services Mock Interview Program. Through this program you can participate in a videotaped, simulated interview which is replayed so you can receive feedback from a trained interviewer. To make an appointment, see the staff assistant in the Bank of America Career Services Center anytime between 8:00 a.m. and 5:00 p.m. on weekdays. 3. Meet with a career counselor to discuss your fears, experiences, and questions.

What Is the Best Approach to Answering Questions?

or reliable information about you. When you answer, remember these guidelines: 1. There is no single right answer. It's often how you answer that is more important than the exact content. 2. Be honest. Don't pretend, for example, that you were sure about your major from the very start if, in fact, you weren't. The details about how you chose your major may be much more interesting and communicate some very positive things about how you make decisions. 3. Don't look for ulterior motives. Some questions are asked purely out of curiosity or to help you relax. Recruiters are not going to conclude that you lack sufficient interest in the field if your favorite course was not related to your major. A genuine answer is almost always more interesting. 4. Give details and examples. General responses become boring and don't help the recruiter get to know you. You need to be specific. Details illustrate your points and make answers more vivid and memorable. Therefore, when discussing one of your strengths, give an example or two illustrating that strong point. When mentioning the course you liked most, give some details to illustrate what you liked and why. 5. Stay focused and don't ramble. Give details that are relevant but don't start telling long stories that include unnecessary details. Some candidates make the mistake of repeating themselves when they haven't thought of how to wrap up the answer, too. Respond directly and succinctly. 6. Keep the position in mind. What details can you give that are relevant to the type of job you are interested in? When you think of some, try to remember to include them. For example, if you worked at a summer camp and are now looking for a sales position, you can mention how you were successful at persuading the participants to enjoy your programs.

How Can I Best Respond to a Question About Salary?

Knowyourself,first. Know what kind of job you want and what makes you feel qualified. Think about what information you want to include in your responses. Don't go in "cold" and expect to do well, but don't memorize, either.

Recruiters are surprisingly accurate in sensing "canned" answers. These canned responses don't give interesting

Fortunately, it is seldom asked during the initial interview. When asked, you need to answer carefully. It is usually best to give a salary range and to have an idea what the range for your field is. Salary information for some occupations



is available in the Career Library in the Bank of America Career Services Center.

What Types of Questions Should I Ask?

Points to Remember

You make the best impression if you ask questions about what you are seriously interested in concerning the company and job. What do you want to know more about? Don't be afraid to be specific, because specific questions convey genuine interest. If many of your questions have been answered by good company literature, tell the recruiter, mentioning some of the more important questions and perhaps even a brief summary of what you have learned. Initially you should stay away from questions about benefits and salary. This is usually discussed during the second or site interview. Above all, do not ask for the same information that is in any company literature you received.

Questions to Ask Employers

1. The recruiter saw something in your resume that was impressive. Go into your interview remembering that this person already likes what he/she saw. 2. The interview is a two-way conversation. Try to relax and enjoy the opportunity. 3. Be specific, not vague. You'll be much more interesting. 4. Think about your answers ahead of time. Don't memorize, but have a focus and don't ramble. 5. Be prepared to describe why you are interested in that employer and give

specific characteristics about the kind of position that you want. 6. Sell yourself. If you don't state what your strengths, skills, and accomplishments are, the recruiter will be unable to see you as a good candidate. 7. Genuine self-confidence and confidence in your ability to perform well at the job are your best assets in any interview. This attitude of confidence is one of the best indicators to the employer that you are the person needed for the position. 8. Don't forget to assess the company to see if you would like to work for them.

WHAT EMPLOYERS WANT YOU TO KNOW ABOUT INTERVIEWING: (Comments from recruiters who conducted on-campus interviews at Penn State) · Attending information sessions is an important tool for both recruiter and student. They provide an opportunity for both to meet and for the student to show interest in the company. Come to the interview prepared to talk about past experiences. Remain calm and relaxed. · Understand your skills and abilities accurately. Know as thoroughly as possible the job you are interviewing for. Be prepared to answer why the position is a match for your skill, abilities and education. · Practice to become comfortable in an interview setting so your personality comes out. Participate in mock interviews. · Know why you would be a good fit for the job and sell yourself. · Take the time to do some research on the company and about the position you are interviewing for. · Be prepared to answer "Why this company?" and "Why this position?" · Do your homework...research the companies you are interviewing with to have a good dialogue during your interview. It is clear to the recruiter if you are not prepared for the interview. Be able to cite specific examples and articulate your answers. · Be energetic and look to develop a rapport with the interviewer. Sell yourself. · Be sincere and outgoing; treat the interview like you would any important business interaction. · Come to the interview prepared to discuss details from your academic or work experience. Articulate specific examples. In addition, develop detailed questions about the company you are interviewing with in advance. · Ask questions that will engage the recruiter in conversation as well. Develop good conversation skills. · Try not to be nervous. Slow down, think before you speak, be prepared to talk about your experiences and accentuate your successes, especially in the context of a behavioral interview technique. · Practice eliminating words such as "like" and "you know" from your communication. · Key elements: Positive attitude, good career direction, thorough company research and attend info sessions. · Be honest and give good assessment of marketable skills. Be excited about the field and the position for which you are interviewing for. Have enthusiasm for what we are doing. · Be curious. Ask a lot of questions. · Be confident of what you have learned, your accomplishments and your skill set.

· Can you describe a typical first year assignment? · What are the most challenging aspects of the job? · How would you describe your organization's culture? · Why do you enjoy working for your organization? · What initial training will I receive? · What opportunities for professional growth does the organization offer? · How will I be evaluated and promoted? · What are the characteristics of a successful person at your company? · What are the organization's plans for future growth? · What is a typical career path at your organization? · What are the biggest challenges facing the organization/ department? · What is the management style of the organization? Of the department? · What are the goals of the department? Of the organization? · How much decision-making authority is given to new employees? · In what ways is a career with your company better than one with your competitors?



The Site Interview: What to Expect

The site visit or interview is the make or break point for job offers. If you are offered an interview at the employer's facility, you can consider yourself in a strong position. But don't think that an offer is a "sure thing." Rather, think of this phase of the interview process as the way for both you and the employer to get a more in-depth assessment of each other. An employer is offering you the opportunity to convince all of the principal players that you are the right candidate. After a site interview you can make a more informed decision about the position, the people, the environment, long-term career opportunities, and the community. · Learn as much as you can about the company by reading the company's literature, looking at their web page, and reviewing industry and business publications. You can also talk to employees who are Penn State alumni to learn more about the company through LionLink · If you receive an offer for a site interview, respond promptly and professionally. If you are not interested in that company, decline politely. Never go on a site interview for "practice." Don't schedule backto-back site interviews. · If you accept the offer for a site interview, you should ask the person coordinating the trip who will be responsible for making the arrangements for the trip and if you should keep track of your expenses. Most medium- and large-sized companies (as well as many smaller ones) will pay your expenses, but some will not. · Request a schedule and directions to the hotel and the facility before traveling. Maintain a phone number for your contact person. · You should plan to bring several extra copies of your resume; copies of paperwork (e.g., applications) that you may have forwarded to the employer; names and contact information of your references; an up-to-date transcript; the names and addresses of past employers; and a notebook and black or blue pen.

· Travel lightly to avoid checking luggage, if you can. When you arrive, make a trial run to the office location. At the hotel inquire about any messages or packages that may have been left for you. Note: You should verify prepayment, but be prepared for a credit card imprint. · Many times you can expect a full day of interviews including a lunch meeting. During your site interview, you may meet potential co-workers, department managers, and potential supervisors, all the way up to the president of the company. The interviews may be one-on-one or panel and could range from 1/2 hour to 2 hours in length. You may also participate in a tour. · If you attend a lunch or dinner meeting, remember to remain professional. Although the atmosphere may seem more relaxed, the employer is still evaluating you. Abide by the following: Do not order alcohol, Do not talk or chew with your mouth open, Do not swear. · You should be prepared to discuss salary, understanding what the going rates are for people in your field and how certain geographic areas affect salaries. For more information on salaries, talk to a drop-in counselor in the Bank of America Career Services Center. Remember: Your best bet is to let them bring up the discussion of salary. · Often the final meeting of the day is with your contact person or employment manager. During this session they often offer answers to any final questions you may have, explain follow-up procedures, and discuss reimbursement of your expenses. Make sure all of your questions are answered. · Most companies only offer site interviews to candidates they are seriously considering, so you may find yourself with an offer at the end of the day or very soon afterwards. Do not feel compelled to accept an offer on-site. You should take time to consider the offer in terms of your needs and in comparison to other offers you may have. · After your interview, you should manage expenses according to the company's policies.

· Send out thank-you letter(s) to the person(s) who will be making the hiring decisions. You may also want to write thank-you letters to people with whom you want to continue to network. · Feel free to contact the company if you have not received a response in the agreed upon timeframe. Also contact any of the interviewers for whom you have additional questions. If you decide that the job and the employer are right for you, don't feel shy about telling the employer that you are eager to join their team. But, never be afraid to decline an offer if it is not right for you. Remember that long-term career satisfaction is the goal of the whole process.


When you accept an invitation for a site interview you are making a commitment to that company. Employers have reported students not showing up for site interviews, after extensive arrangements have been made. This is not acceptable behavior. If you are no longer interested in an opportunity or cannot make an interview, it is professional courtesy to contact the employer and let them know of your situation. Employers generally understand about situations changing. But, simply not attending a scheduled interview will ensure that you will not be considered for a position with that company in the future. Your actions can also jeopardize Penn State's relationship with the company, making interviews difficult for future students. Career Services expects that students using our Nittany Lion Career Network services maintain professional behavior. In fact, when you register to use the Nittany Lion Career Network system, you must agree to maintain professional conduct throughout the recruiting process. Because our expectations are as such, if we receive a report from an employer of a missed site interview, we will block your Nittany Lion Career Network account until you contact the company to explain your situation and apologize for your behavior, copying Career Services on any correspondence with the company regarding the situation.



2 0 0 9 Penn State 2010

Career Guide

Job offerS



Negotiating Job Offers and Compensation Packages

Students who are entering the job market often find that negotiating job offers is the most difficult and stressful part of the job acquisition process (at least a close second to the job interview). Our experience is that graduates find the process difficult for a few common reasons. First, they may feel tense and nervous about engaging in a competitive interaction with a potential employer. Second, they don't want to offend the employer and potentially have the employer rescind the job offer (this rarely ever happens). Lastly, they don't have the knowledge and information necessary to confidently engage in the negotiation process. To help you with overcoming some of these common perceptions and obstacles, we have provided you with a few useful strategies.

Adopt a Win/Win Mindset

belief that if you approach your negotiation with the attitude that you want both teams to get something out of the interaction, and that it's not an issue of "I win if they lose" (or visa versa), then you are in the right frame of mind for moving forward.

Negotiation Is Not a Bad Word

When it comes time to negotiate offers with potential employers, it is important that you develop a win/win orientation. The ultimate goal is to achieve an outcome that is pleasing to both you and your employer. The goal of your potential employer is to gain a valuable new employee who will add value to their organization at a "reasonable" cost. Your goal is to gain employment with a desirable company where you can add value and be fairly compensated for your talents and efforts. Okay, so these goals are not all that different right? It is our

Life is about compromise and negotiation. You do it unconsciously every time you bargain with your friends about whether to go out for pizza or burgers, go to the pool or to the pool hall. The point is that you need to express yourself in a persuasive way that accurately and informatively communicates your wants/ needs without offending the other party. In most cases, employers expect some degree of negotiation. Recruiters are well trained in the art of negotiation and they deal with it on a daily basis. It's not the fact that you decide to negotiate that irritates potential employers, it's the manner in which you negotiate that can make the difference between a satisfied employer and an irritated employer. As with any interaction, be respectful, understand that you may have to give a little to get a little (remember win/win), and always express appreciation that you have received an offer of a job.

Timing Is Key

of talking money and benefits too soon in the process. The time for negotiation occurs at the point that you have been extended an offer of employment, no sooner. Conversations about money, benefits, and other potential perks should wait until after it's clear that they want you as an employee. Prior to this point, the focus should be on explaining how you can add value to their organization and on obtaining information about the specifics of the actual job and the organization. The company should get the impression that your primary focus is on your investment in their organization...the money will follow.

Do Your Research

It may seem like it's common knowledge, but people still make the mistake

You stand a better chance of having a successful salary negotiation if you present a well-reasoned position that is backed up by data and compelling information. The pieces of information that are potentially useful to you are the average salary of employees in your occupational area, the salary adjustments that occur due to geography, typical salaries earned by graduates of your same program, and typical salaries earned by someone with your level of education, background and skill. There are many resources on the Internet and in your career center library that can provide you with useful salary information. A few of the more useful websites for salary information are:



A Comprehensive Site for Researching Salary Information From's "Salary Wizard" Data: (Select `basic' for free information) JobSmart for salary information on every profession ranging from automotive to technology to warehousing: Wage,EarningsandBenefitData from the U.S. Department of Labor/Bureau of Labor Statistics It would also be helpful for you to visit the Bank of America Career Center to explore salary information specific to college graduates in your degree/ major area and within your particular college. This information can be found via the NACE (National Association of Colleges and Employers) Survey and the Post-Graduate Survey that is conducted through the career services center.

Once you have compiled information from a couple different sources, you should be able to determine whether your offer is reasonable based on the data or whether you have a strong argument for negotiation. It's crucial to remember that cost of living varies significantly in different parts of the country, so be sure to factor in lifestyle information. For example, according to, you would need a salary of $73,800 to secure the same lifestyle in Washington, D.C. as $48,000 would get you in Pittsburgh, PA. Needless to say, geographic differences can translate into big dollars.

It's Not Just About Money

commonly these would be signing bonuses, moving expenses, on site child care facilities, tuition assistance for graduate school or other company specific benefits. For more seasoned professionals, negotiation can extend to more appealing retirement packages, stock options, gym memberships, and other more glamorous perks. For more information, we urge you to read articles such as "Best Companies to Work For" published by Fortune magazine to get a sense of the ways companies keep employees happy.

Practice, Practice

There are many things to consider when making a decision about a job offer. While financial compensation is certainly important, it's also important to weigh in other factors such as reputation of the organization, the quality of their training program, possibilities for promotion, and satisfaction of the employees. For recent graduates, there are other areas to consider for negotiation in addition to annual salary. Most

The art of negotiation like so many aspects of communication and interpersonal effectiveness requires practice and experience to be really good at it. In the same way that you might prepare for a job interview, we urge you to put similar effort into your negotiation preparation. Your career counselor at the Bank of America Career Services Center can help you with preparing a negotiation strategy, answer your specific negotiation questions, as well as help you role play a mock negotiation scenario.

Job Offers...To Accept or Not Accept?

You may receive several offers from excellent companies. You may also receive one offer and be faced with deciding on this "bird in the hand." Choosing which company to work for can be both exciting and difficult. First, make sure you are clear about the offer itself, including what type of work will you be doing, what is the salary and all of the benefits, when would you start, where will you be located, will there be a training period (and will you need to relocate for that training), who will your supervisor be, etc. If you have not gotten this information from the employer, you can ask. You cannot make an effective, informed decision without this information. It is preferable that you have the offer in writing, outlining the details, before you make a decision to accept or reject. Second, in this decision, you will rely on the same principles that have governed your behaviors and decisions to date, including your own strengths and weaknesses; your interests; and the size, location, and reputation of the company. You should also consider the following short- and long-term factors:

The Type of Work

especially important if your long-term goals include supervisory or managerial work.

Salary and Benefits

Your assignment should be challenging, satisfying, and a good match to your skills and interests. You should know what your responsibilities will be as you begin your job. See the section below on "Opportunity for Growth" to integrate information on what you will be doing in the future.

Training/Continuing Education

As you begin, you should be given the type of guidance and instruction that will be needed for you to be successful on the job. But you should also ask if you will be offered continuing education/training to keep you current in your field. Company courses, professional seminars, and tuition reimbursement for university course work are ways in which the company can contribute to your growth and development. This is

Is the salary offered fair when compared to the "going rate?" Will the salary meet your basic needs? Research the market. If you've researched the career, the job, and the company, you will know the average, low, and top salaries, placing you in a better bargaining position. You will also want to be sure what the benefits package includes, for example: insurance coverage, paid vacation and sick leave, income supplements (such as profit sharing), relocation assistance, etc. While the salary and benefits package is quite tangible, long-term potential for salary growth is harder to pin down. You should learn about the company's compensation philosophy and how increases are determined. Your earning potential and how it is determined is more important than your starting salary in the long-run.



Company Culture

Supervisor and Colleagues

Opportunity for Growth

Your work environment is probably one of the most important factors in your decision, especially in the short term. Whether it is formal or informal, structured or unstructured, the environment should match your personal style. Company culture, or values which underlie the work environment, is also a key to your decision. The company's culture should match your own values so you feel no conflict of interest.

Is your supervisor-to-be interested in your professional growth? Are you compatible with your colleagues? You will want to choose a job that involves people with whom you feel comfortable. Your supervisor can be especially critical as you learn your job and the company's way of doing things, and he or she can greatly impact your ability to move ahead.

Will you have the opportunity to grow professionally? A position that will serve as a springboard offers greater challenges over time, additional responsibilities, and a variety of activities in which you can become involved. Many factors can affect your satisfaction with your choice both immediately and down the road. You should take your time to determine how well each individual job offer helps you attain your long-term career goals.

Ethics of Offers and Acceptances

You may receive several offers during your job search. You aren't required to accept the first job offer that comes along and can continue to interview and consider all of your job offers until you have accepted a job. But once you have accepted a job offer, verbally or in writing, you are bound by ethical standards. You should: · Withdraw from the recruiting process. You have made a commitment when you accept an offer. The employer stops interviewing and holds the position for you. Accepting an offer as a precautionary measure, hoping that something better will come along, is not only misleading to the employer, but also limits the opportunities for other students who are genuinely interested in that employer. Also, you may change your mind and want to work for that company someday. Organizations have long memories for applicants who renege. · Let all employers who are actively considering you know that you are no longer available and that they should consider other candidates. · Notify Career Services so that we will not refer your resume to any other employers. Cancel all pending interviews. · If you face circumstances that force you to renege on an acceptance (e.g., critically ill parent, marriage), you should notify your employer immediately and withdraw the acceptance. If you have accepted a signing bonus, you should return it. Employers are also bound by ethical standards. They should: · Provide accurate information about their organization, positions, career advancement opportunities, and benefits, as well as timely information on your status in the hiring process and any hiring decisions. · Not exert undue pressure. Employers are expected to provide candidates with a reasonable amount of time to make a decision about an offer as well as a reasonable process for making a decision. Also, employers should not pressure you into reneging on your acceptance of another offer. · Offer fair and equitable assistance, including (but not limited to) financial assistance and outplacement services, if, because of changing conditions (e.g., downsizing, or withdrawn contracts), an employer must revoke a job offer that you have accepted. If you have questions about any aspect of the job search process, including evaluating offers and ethical standards, talk with a drop-in counselor in the Bank of America Career Services Center, available 8:30 a.m. - 5:00 p.m. weekdays, until 7:00 p.m. on Tuesdays.

You should take your time to determine how well each individual job offer helps you attain your long-term career goals.



2 0 0 9 Penn State 2010

Career Guide

aPPlYing To graduaTe or ProfeSSional SChool

Graduate study has become an increasingly popular career choice for students in all fields. Many college graduates pursue graduate degrees because of the value of these degrees in the marketplace and because many fields are becoming so specialized that graduate study is essential. Graduate education also serves society's needs in technical and professional ways, as well as provides a major source of intellectual leadership for society. The shortage of graduates from these programs has become a nationwide concern, especially in the areas of science, technology, engineering and mathematics. Regardless, graduate study is a rich experience for students wishing to delve further into a particular subject and embark on a life-long rewarding career. Graduate studies can be divided into two types of educational experiences: professional-oriented degrees and research/ scholarship-oriented degrees. Professional programs prepare students to enter fields, e.g., engineering, law, or medicine; obtain certification to work in a particular field, e.g., teaching or counseling; and increase the employment opportunities for higher level positions, e.g., business administration. Although many master programs are professional degrees, master programs also can be precursors to doctoral programs. Doctoral programs prepare students to conduct research and engage in scholarship. This preparation enables doctoral students to become college professors or professional researchers in industry and government. Doctoral programs

typically consist of five to eight years of study culminating in a doctoral degree (usually a Ph.D. or D.Ed). Many doctoral programs are available immediately after you complete a baccalaureate degree; others you can enter after you have completed a master's degree. Depending on your career goals and readiness, you may choose to go directly to graduate school or work for a few years and then attend graduate school on a full- or part-time basis. The following information will help you plan, prepare for, and move through the process of applying to graduate programs of all types.

Obtaining Information About Schools and Programs

you may have about their programs and institutions. There are also opportunities to learn about the graduate school admission process and taking the required tests as part of both of these fairs. The fairs will be held:

Grad School Day, October 13, 2009 Medical School Day, October 14, 2009 Law School Day, October 15, 2009

For more information, call 814-865-5131. Guides to graduate study are located in the Career Library in the Bank of America Career Services Center as well as Pattee Library. Some books describe graduate admissions and education in specific disciplines such as medicine, law, business, and psychology, while others are directories for a wide variety of graduate programs and institutions of higher education. These guides identify and briefly outline academic programs, financial aid resources, costs of study, application requirements, and other helpful information.

The single most effective method is talking to professors and graduate students. Since many of them have studied or worked with professors at other schools, they know about the reputations and research orientations of departments across the country. You will want to attend the Graduate and Professional School Week, where recruiters from nearly 200 institutions come to Penn State to introduce you to their programs, hand out materials and applications, and answer questions

If graduate school is a part of your plans, start the application process as early as a year before you plan to go.



Some undergraduate program offices, such as pre-law and pre-medicine, have small information centers with pamphlets, books, graduate school bulletins and other resources. One quick and effective way to begin researching various types of graduate schools is through accessing the following websites: rankings Visit some schools if at all possible. This will give you a much better "feel" for the programs you are interested in attending. Make arrangements in advance to meet with faculty, the individual who coordinates the applicant review, and some graduate students. If you cannot visit, call someone there. Request specific information about the research being conducted, course content, and admissions criteria.


score criteria. Certain programs have very high grade point average or test score cutoff points, while for others work experience and evidence of success in relevant courses are much more important. Do not assume that you can never get into a discipline. Remember that course requirements differ from one graduate program to another. You generally do not need to have an undergraduate degree in the same or a closely allied field. Check to see what courses are required, however. The course work can be taken subsequent to graduation, if necessary. At some universities you can complete these courses as a non-degree graduate student seeking to become qualified for a program. If the programs you first investigate have admissions criteria that you cannot meet, look for related programs in other fields with less stringent criteria. You may discover a challenging, relevant program or field that you have not considered. In addition to the complete application form, items required by you for application might include graduate admission test scores, transcripts, letters of recommendation, an essay or statement of intent. The application process will differ slightly from program to program. Therefore, it is important that you create a system to keep you organized so that you can keep track of your application

materials. As graduate schools are seeking independent and highly motivated individuals, the first test of graduate school is to complete the admission process in an organized and timely manner! The following sections include general considerations for most programs but make sure you read the specific admissions requirements for each program you apply to. Some programs will require you to complete applications online, others will request hard copy applications, and some will require a combination of online and hard copy applications. A note about application deadlines: When schools list priority deadlines for applications, those dates are often used for consideration of scholarships, graduate assistantships, and fellowships. It is in your best interest to send in your materials by this date if you need or want financial assistance throughout your program. Additionally, while a program may either provide a late deadline such as a date in April or a rolling deadline, it is in your best interest to send in your application materials as soon as possible. For rolling deadlines, students are accepted on a continuous basis and when the acceptance slots are full, the program will no longer accept applications. Sending in your application materials as early as possible will demonstrate a true interest in the program and will increase your chances of acceptance.

Graduate Admissions Tests

The specific criteria and their relative weights vary, depending on the academic discipline, particular educational institution, and number of applicants. Faculty, books, and articles can provide specific information about grade point average and admission test



INFORMATION LOCATIONS Pre-Law Office (212 Boucke) or Pre-Medical Office (213 Whitmore) or Contact Career Services

The tests required vary by type of graduate study. The most common admissions tests include the Graduate Record Exam (GRE), the Graduate Management Admissions Test (GMAT) for Business schools, and the Law School Admissions Test (LSAT). You can register for many of these tests online. The schools' catalogs will specify which test you need and will often indicate average scores needed to be competitive for acceptance. You should plan to take the appropriate test approximately one year before your anticipated matriculation date although many test scores are valid for three to five years. You can obtain test information from the websites listed. Keep in mind that while schools primarily utilize graduate admission tests as requirements for acceptance, some schools also use test scores when

You may need to brush up on your test-taking knowledge and skills. Studying for any of these exams is best done by following the suggestions in the registration booklet. There are many books and services available for practice and strategy development. Before you buy a book or enroll in an often costly review course, decide if you learn better by reading and practicing independently (books) or by instruction and group practice (review course). If you can, evaluate the content and style of the books or programs you are considering to see if you can understand them and can learn from them.




Fall and Spring, year prior to when you want to start

· Research areas of interest, institutions, and programs. · Talk to advisers about application requirements. · Register and prepare for appropriate graduate admission tests. · Investigate national scholarships. · If appropriate, obtain letters of recommendation.

Summer, year prior to when you want to start

When approaching people for reference letters, ask each person if s/he knows you well enough to write a meaningful letter. Also provide as much "lead time" as possible, a month or more if possible. If the individual appears reluctant, politely say you can find someone else. To help the person write a relevant, favorable letter, it is best to provide a copy of your resume, your goals for graduate school, the schools to which you are applying, and any forms the person has been requested to complete. Also include a stamped, addressed envelope unless the school has specified a different procedure. Don't be afraid to check with each referee one or more times prior to the deadline to see if the letter has been sent. Many people with good intentions get busy and forget the deadline.

Application Essay

· Take required graduate admission tests. · Work on your application materials. · Visit institutions of interests, if possible. · Write your application essay. · Check on application deadlines and rolling admissions policies. · For medical, dental, osteopathy, podiatry, or law school, you may need to register for the national application or data assembly service most programs use.

Fall prior to when you want to start

· Obtain letters of recommendation. · Take graduate admission tests if you haven't already. · Send in completed applications. · Complete the FAFSA, if required.

Spring prior to when you want to start

· Check with all institutions before the deadline to make sure your file is complete. · Visit institutions that accept you. Send a deposit to your institution of choice. · Notify other colleges and universities that accepted you of your decision so that they may admit students on their waiting list. · Send thank-you notes to people who wrote your recommendation letters, informing them of your success.

considering students for scholarships or fellowships.

The Application Process


to write good references. Most graduate programs require that two or three recommendation letters be sent. Some programs enclose evaluation forms to be filled out by each referee. Schools prefer and sometimes require that at least one and sometimes two references be on the faculty or staff of a university or college, preferably in the same department where you are currently studying and/or in the same field in which you are applying to do your graduate study. If you have worked in a job related to the field, a supervisor may provide an excellent reference. When choosing referees, an important consideration is how well and in what depth the individual will describe you in the letter. If a doctoral teaching assistant knows you better than a full professor, for example, s/he may write a better, stronger reference.

Most schools will require that you write an essay or statement on your background and interests as they relate to your field of study. These are often used as an opportunity to see you beyond the "numbers" in the admissions criteria. Many schools will also ask you to provide short answer essays to specific questions within your field to assess your knowledge and understanding of the field you are entering. These essays are one measure of your ability to write, to build arguments, and to think critically. They also assess your enthusiasm for the field of study, creativity, maturity, and uniqueness. For most personal statements or letters of intent, schools will expect you to be clear about your career goals and your reasons for applying to that institution. In your essays, you want to demonstrate that you have specific career goals (e.g., to become a licensed psychologist) and understand how that particular program will assist you in achieving your career goals. It can be helpful to incorporate into your essay specific research being conducted by faculty members or particular classes you are interested in from that institution. Have someone review your essay for content, grammar, and spelling. Often the best people to critique your essay are your adviser or your recommendation letter writers as they will be able to tell you what to stress and what to

Official transcripts of your undergraduate work and any other graduate work you have completed must be sent to the graduate schools. This may be done at the end of your junior year or in the middle of your senior year or, for those going on later, at any point after you have graduated. Contact the registrar's office to have your transcripts sent; anticipate a fee for this service.

Letters of Recommendation

Ideally, you should begin to think about this a year before applying to graduate school in order to ensure that professors and other relevant professionals have gotten to know you well enough



minimize or delete. Take your time developing your essay(s); they are often the most crucial part of your application. For additional assistance, please visit the Career Services Library to use resources such as How to Write a Winning Personal Statement 3rd Ed. You may also talk to a Drop-In counselor who can review your essay and application materials. Drop-In counseling is available weekdays between 8:30 a.m. and 5:00 p.m. and until 7:00 p.m. on Tuesday evenings.

Financial Aid

Peterson's Guide to Graduate and Professional Programs: An Overview, located in the Career Service Library, provides a detailed description of each type of financial aid. Because every graduate school has its own application process and system of awarding aid, you must obtain that information directly from each of the institutions to which you are applying. You can check with both the financial aid office and the graduate academic department. Graduate assistantships pay tuition and a stipend for living expenses. Most are administered by academic departments and involve either 10 or 20 hours of work per week. Teaching assistantships involve assisting a professor with grading, office hours, and recitation sections or being responsible for the entire teaching of one or more courses. Research assistantships

involve assisting ongoing research and can evolve into conducting your own research project for a thesis. Administrative assistantships are much less common and can involve managing a small facility such as a computer lab. Loans and college work-study programs are awarded on the basis of financial need. To determine need, many graduate schools require that the applicant submit the FAFSA, the Free Application for Federal Student Aid, which is administered by the U.S. Department of Education. To obtain the most up-to-date information on these options, talk with a graduate financial aid officer, or visit For additional information on financial aid, check out FinAid: The Financial Aid Information Page ( or the Department of Education's Student Guide (

Three kinds of financial aid are available: 1) work programs, such as graduate assistantships and college work study programs; 2) monetary awards, including grants, fellowships and scholarships; and 3) loans, usually administered through banks, the government, or the educational institution.

THIS PUBLICATION IS AVAILABLE IN ALTERNATIVE MEDIA ON REQUEST. The Pennsylvania State University is committed to the policy that all persons shall have equal access to programs, facilities, admission, and employment without regard to personal characteristics not related to ability, performance, or qualifications as determined by University policy or by state or federal authorities. It is the policy of the University to maintain an academic and work environment free of discrimination, including harassment. The Pennsylvania State University prohibits discrimination and harassment against any person because of age, ancestry, color, disability or handicap, national origin, race, religious creed, sex, sexual orientation, or veteran status. Discrimination or harassment against faculty, staff, or students will not be tolerated at The Pennsylvania State University. Direct all inquiries regarding the nondiscrimination policy to the Affirmative Action Director, The Pennsylvania State University, 201 Willard Building, University Park, PA 16802-2801; Tel 814-865-4700/V, 814-863-1150/TTY.

Advertiser Index

Army Evaluation Center, U.S. Army Test & Evaluation Command . . . . . . . . . . Inside Back Cover Applied Research Laboratory . . . . . . . . . . . . . . . . . . . . . . . . .28 Blackboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 . . . . . . . . . . . . . . . Inside Back Cover Drexel University College of Medicine . . . . . . . . . . . . . . . . . .57 Earth Share. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 GeoEye . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Lehigh University, College of Arts and Sciences . . . . . . . . . .53 Liberty Mutual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Loyola University Maryland . . . . . . . . . . . . . . . . . . . . . . . . . .58 Macy's. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Marywood University . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Mercyhurst College. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Misericordia University . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Montgomery County, MD, Police Department. . . . . . . . . . . . .55 National Institute of Allergy and Infectious Disease . . . . . . . . Inside Front Cover Peace Corps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Penn State Great Valley School of Graduate Professional Studies . . . . . . . . . . . . . .56 Penn State Harrisburg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Penn State, Master of Manufacturing Management. . . . . . . . .54 Penn State, Smeal College of Business . . . . . . . . . . . . . . . . . .56 University of Pennsylvania, Graduate School of Education . .36 University of Pittsburgh, School of Social Work . . . . . . . . . . .33 Rutgers School of Management and Labor Relations . . . . . . .60 Simpson Gumpertz & Heger . . . . . . . . . . . . . . . . . . . . . . . . . .52 Unilever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Westinghouse Electric Company . . . . . . . . . . . . . . . . . . . . . .10

College Recruitment Media and Penn State Career Services wish to thank the above participating sponsors for making this publication available to students.

Simpson Gumpertz & Heger is a national, award-winning engineering firm that designs, investigates, and rehabilitates structures and building enclosures. Our goals are simple: to earn the lasting trust of our clients, gain the respect of our most capable peers, and further the standards of practice in all areas of our profession.

From left clockwise: Griffith Observatory, Los Angeles, CA; China Basin Landing, San Francisco, CA; Jean Yawkey Place, Boston, MA; New Museum of Contemporary Art, New York, NY.

Our diverse team members include engineers, architects, scientists, and many other technical professionals. Most importantly, our highly qualified staff members are led by principals and project managers who average 20 years of employment with SGH. These leaders provide quality of service and team continuity to support our long term client relationships. We offer an excellent compensation and benefits package in a corporate culture based on learning and growth. To learn more about SGH and current job opportunities, visit our web site at

Boston Los Angeles New York San Francisco Washington, DC

Your Path Continues at Lehigh.

The College of Arts and Sciences at Lehigh University seeks graduate students who will contribute to a vibrant community of scholars and join us in exploring knowledge and practice through innovative research. Experience the individual attention usually found in a small, liberal arts college; yet take advantage of state-ofthe-art laboratories, libraries and research facilities offered only at a premier research university.

Discover Our Degrees in:

American Studies ­ M.A. Biological Sciences ­ Ph.D. Chemistry ­ M.S., Ph.D. Clinical Chemistry ­ M.S. Earth and Environmental Sciences ­ M.S., Ph.D. English ­ M.A., Ph.D. Environmental Policy Design ­ M.A. History ­ M.A., Ph.D. Mathematics ­ M.S., Ph.D. Photonics ­ M.S. Physics ­ M.S., Ph.D. Political Science ­ M.A. Polymer Science and Engineering ­ M.S., Ph.D. Psychology ­ M.A., Ph.D. Sociology ­ M.A.

Stop by our table and talk with us about your opportunities, give us a call at 610/758-4280 or discover us online at College of Arts and Sciences Office of Research and Graduate Programs 9 West Packer Avenue Bethlehem, PA 18015-3075

Master of Manufacturing Management

What's in it for you......

Two semesters ­ Start to finish in 9 months Extensive leadership & communication training Qualify with 3 months related work experience Develop business & engineering skills

344 Leonhard Building, University Park, PA 16802 Tel 814-863-5802 [email protected]

Hands-on & on-site industry projects & visits Individual career development plans Six Sigma Black Belt training Personal interaction with manufacturing leaders

Training in......

Lean manufacturing, supply chains, and global logistics Six Sigma Black Belt certification, team projects, business and engineering problem solving New product development, facility design, material preparation and processes Gulfstream Intel Johnson and Johnson Kimberly Clark KPMG Peat Marwick Northrop Grumman SAP WL Gore

Jobs with.......

Black and Decker Dell Deloitte Consulting General Electric

Offered through Penn State's Smeal College of Business and College of Engineering

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3.5" x 9.75"

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Half page Vertical

Now hiring Police Officers!


Starting salary $46,972 - $55,791 depending on prior law enforcement experience or military police experience and up to $4,000 in bilingual skills to include American Sign Language. Minimum Requirements: - 60 College Credits - U.S. Citizenship - Not less than 21 years of age at time of graduation from the Training Academy - Valid Driver's License - Successful completion of a comprehensive background investigation conducted by the department

Interesting positions. Immediate responsibility. Meaningful work. Your first job out of college puts your knowledge to the test. It also lets you take what you've learned to the next level. Liberty Mutual offers smart and talented grads like you a choice of career paths. No matter what your major, you'll find a number of opportunities to learn, grow, and contribute throughout your career.

Penn State

"Make a Difference"


Come visit us on the web and take a look inside Liberty Mutual.

Inclusion is the answer. Liberty Mutual is an equal opportunity employer.

Responsibility. What's your policy?

The Smeal MBA Program

Continue your Penn State experience as part of an MBA program that drives individual leadership growth along with a comprehensive understanding of how business works within organizations and across the changing global economy. Our focus begins with you. It encompasses the entire business world.

Training teachers who make a difference.

Special Education Master's from Mercyhurst College

Earn a degree that will transform the lives of children. Gain new skills and knowledge through our Applied Behavior Analysis* field training and become a more compassionate and effective teacher. Mercyhurst College has the only master's program in the area offering specialized training for the in-demand field of Special Education.

*For those with a Master's in a related field or wishing to earn a Master's in Special Ed with ABA certification

The Graduate Programs

BUSINESS MBA Executive MBA COMPUTER SCIENCE Computer Science Software Engineering EDUCATION MAT/Teacher Education Educational Leadership Curriculum and Instruction Educational Technology Kodaly Music Education Literacy Education Montessori Education School Counseling Special Education LIBERAL STUDIES Liberal Studies PASTORAL COUNSELING Pastoral and Spiritual Care Pastoral Counseling ertificateinSpiritualityand C Trauma PSYCHOLOGY Clinical Psychology Counseling Psychology Psy.D. Clinical Psychology SPEECH-LANGUAGE PATHOLOGY Speech-Language Pathology Post Baccalaureate Foundation Program

Become More.

(814) 824-3384 · 410-617-5020 or 800-221-9107 ext. 5020 [email protected]

Training the next generation of forensic scientists.

Master of Science in Anthropology with a Concentration in Forensic and Biological Anthropology

Mercyhurst College students work on actual cases alongside board-certified forensic anthropologists, using polytextural mapping to examine bones in unparalleled detail. These exceptional learning experiences can only be found at Mercyhurst, the first college to combine forensics and biological anthropology into one graduate program.

Become More.

(800) 825-1926, ext. 2270 ·



Doctor of Physical Therapy Doctor of Occupational Therapy


Family Nurse Practitioner Functional Specialization (NSG) Nursing Education Post-Professional Pediatrics (OT/PT)


Business Administration Education Nursing Occupational Therapy Organizational Management Physical Therapy Speech-Language Pathology


Geriatric Care Management

Complete your academic journey with a graduate degree from the region's leader in adult education. Attend class part-time in day, evening, weekend, and online formats.

Take the next step, call 570-674-6450 or visit

Learn to succeed.

Founded by the Sisters of Mercy

Meeting Great Expectations

Some people know from an early age what they want to be. But for most of us, the path is not simple or direct. Either way, graduate study at Penn State Harrisburg can help launch your career.

Graduate Study at Penn State Harrisburg

We're convenient and comprehensive ­ minutes from downtown Harrisburg, offering 22 master's and 3 doctoral programs, full- or part-time study, and evening classes. But reputation is our hallmark ­ accredited programs and award-winning faculty. We are Penn State in the Capital Region.

MBA, 2009 Cancer Researcher Aspiring business owner Childhood "dream job" ­ engineer

Maricarmen Planas-Silva

777 West Harrisburg Pike, Middletown, PA 17057-4898 · 717-948-6250 · [email protected]

The Nation's Top HR Program


Top Ten Reasons

to get a Master's in HR Management from Rutgers ­

1. It's the home of the nation's most published and cited HR faculty 2. They have a great job placement record 3. You can build an international HR network 4. It's a great location for convenience and job opportunities 5. The degree is HR strategy focused 6. There is flexible scheduling for both P/T and F/T students 7. The curriculum has a strong business foundation 8. The professors are approachable and care about your success 9. You'll interact with students from a variety of backgrounds and perspectives 10. The program has a great reputation in the field

What's yours?

For more information, visit our website at: or contact: Dave Ferio Graduate Director Phone: 732-445-0862 Email: [email protected]

#2. They have a great job placement record

Nigel Shaw, NOVARTIS

Basel, Switzerland

Rutgers, The State University of New Jersey


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