Read untitled text version

Published by the Motor Trade Association of Western Australia (Inc) Print Post Approved PP 6433751/00012 ISSN

SPRING BOARD

Attracting young people into our industry

www.mtawa.com.au

Free MTA DVD, see page 19

Volume.73 No.5 Sept-Oct. 2008

Contents.//

Western Australia

MOTOR WA is the official magazine of the Motor Trade Association of WA (Inc). It has been read by Members of the automotive industry since 1935 and continues to nurture the industry in the interests of its prosperity, security and social advancement.

Managing Editor Peter Fitzpatrick, AM Editor Vic Rechichi Assistant Editor Sharon Hayden Motor Trade Association of WA ABN 99 171 384 206 MTA, 35 Great Eastern Highway (cnr. Norwood Rd.) Rivervale, Western Australia 6103 Locked Bag 13, Belmont, Western Australia 6984 Tel: (08) 9453 7900 Fax: (08) 9453 7999 Email: [email protected] Web: www.mtawa.com.au Country Callers Tel: 1800 652 300 Fax: 1800 623 759 Advertising Inquires Western Australia Mike Fitzpatrick Media Tonic, 201 Subiaco Road, Subiaco WA 6008 PO Box 911, Subiaco WA 6904 Tel: (08) 9388 7844 Fax: (08) 9388 7866 Email: [email protected] National Barry Browne Media Management Services, Tel: (03) 9820 8805 Fax: (03) 9820 8819 Mobile: 0418 322 243 Email: [email protected] Production and layout Jacqueline Knapp, Visible Ink Graphics Printing Print Image, 8 Trade Road Malaga

Executive.Comment.//

Peter Fitzpatrick AM JP Chief Executive Officer

8/9.2008

Motor industry's blueprint for the new State Government

The new WA Government is under no illusions as to what the Western Australian automotive industry expects from it over the next four years. Through the Motor Trades Electoral Action Committee, the industry met with several candidates during the election campaign, and the MTA will continue to impress on the new Liberal Government and their balance of power partners the issues that the industry requires action on.

The retail motor industry is the second largest economic driver in Western Australia behind the resources sector with more than 7,500 businesses employing 45,000 people and with an annual turnover of approximately $15 billion. The MTA's objective is to maintain and encourage a viable small to medium business sector within the retail motor industry, which benefits consumers through the provision of choice in the market place. State governments have a vital role in the achievement of this objective, through an even handed and considered approach to regulation and by adopting measures that support a strong and vibrant economy an essential element to ensuring that the motor industry remains a significant contributor to employment and wealth generation in Western Australia. One of the great frustrations for motor vehicle dealers is the interpretation of Clause 235 of the Duties Bill 2007, which impacts on how dealers can use vehicles within their dealerships. The definition of "minor incidental purpose" in the Act needs to be widened beyond the narrow interpretation adopted in a ruling by the Commissioner of State Revenue. The adherence to this ruling by Office of State Revenue auditors has caused considerable disquiet within the industry, which has been charged stamp duty for a 48-hour absence of a vehicle from a dealership, only to charge the stamp duty again on that vehicle when it is sold a few days later. This is a blatant "double dipping" and the Act should be amended to provide greater leeway for dealers to use their "stock and trade" motor vehicles without the threat of stamp duty being imposed.

A Positive Economic Environment

Despite the economic boom many small to medium businesses have not benefited from recent strong economic conditions. Record surpluses achieved in recent years should have been distributed in the form of tax relief to small business and consumers. It is incongruous that WA has the highest growth rate in the nation but is also one of the highest taxing States. The MTA has on behalf of the motor industry put forward proposals for reducing State taxes and varying the tax mix to assist small businesses and in response to demands made by consumers when they interact with the industry for the purchase or servicing of motor vehicles.

Payroll Tax

A competitive payroll tax regime encourages employment and economic growth. The MTAWA advocates further reductions in payroll tax rates and an increase in the threshold to reduce cost burdens on business and to encourage economic activity in WA. The motor industry is being particularly hard hit with the shortage of skilled labour forcing it to pay much higher wages than other States and Territories. This immediately forces many small businesses above the threshold for stamp duty, adding a further financial burden on that business. A growing burden of tax on employment is probably the least sensible way of growing the State's workforce.

ACTION STATIONS

What the motor industry expects from the new State Government

News.Desk.//

02

Vehicle Duty

The rate of vehicle duty in Western Australia is far too high. With motor vehicle sales slowing due to slowing economic conditions, the top marginal rate of 6.5% is starting to impact on new vehicle sales in WA. It is effectively three times the rate charged on equivalent vehicles in Victoria and Queensland, and higher than any other State or Territory. Despite denials by the Office of State Revenue, there continues to be a flourishing trade in the purchase of expensive vehicles by WA buyers in other States and Territories with lower rates of tax. Some companies with interstate offices are purchasing and registering their vehicles in that State before moving them into Western Australia. In other words, the revenue is often actually being lost on motor vehicle fleet sales rather than gained because of the higher rate.

Land Tax

Motor industry businesses need to be in high profile positions on major highways and land and property values in these locations have increased dramatically in recent years. This leaves many small business owners having to find tens of thousands of dollars each year to meet land tax assessments. It is this sort of fiscal pressure from the State that has resulted in many business owners, particularly those nearing retirement age, to capitalise on their land value and sell the business rather than continue to operate a profitable business and offer essential services to the community and employment for trainees and apprentices.

2 | MOTOR WESTERN AUSTRA L IA | SEPTEMBER - OCTOBER 2008

FUTURE PROOF

Securing our financial future

News.Desk.//

06

President's prescription for the automotive

In surveys about what profession or trade is valued most, doctors always come out on top. New Motor Trade Association of WA President Pat Browne wants a similar perception of the motor industry, reflecting the importance of automotive technicians. After all, he explains, without automotive technicians, people would not be able to get to the doctor in the first place.

After more than 40 years in the automotive industry, Pat Browne was elected as MTA President at the Annual General Meeting in

industry

July.

Board of Management of the State Council President: Pat Browne, Pebco Automotive Services, Hamilton Hill Immediate Past President: Basil Scagliotta, Gino's Panel & Paint, South Fremantle Senior Vice President: Julie Wadley, Wadley's Panel Beaters, Rockingham Junior Vice President: Wayne Negus, Dalkeith Automotive Services, Dalkeith Treasurer: Garry Prendiville, Prendiville Group, Fremantle Irene Ioannakis, Westrac Pty Ltd, Guildford Bob Pearce, Major Motors, Forrestfield Rob Webster, Premier Motors, Osborne Park Divisional Councillors Sanjeeve Banjaj, Caltex, Booragoon John Busby, Budget Rent a Car, Perth David Collins, Audi Centre, Perth David Dye, Osborne Park Auto Wholesale, Osborne Park Stephen Goddard, Ultra Tune Subiaco, Subiaco Graham Hooley, Autospark Pty Ltd, Joondalup Ray Igloi, Executive Hire Cars, East Perth Roy Jones, Kumho Tyre Australia Pty Ltd, Cloverdale Grant Julian, The Julian Car Company, Wangara Steve Laing, Ace Scooters, Joondalup Alan Lazarus, Pagsta Australia, Morley Kevin McAuliffe, Westwide Motor Wreckers, Maddington Matt Negus, Dalkeith Service Station, Dalketih Wayne Phipps, Wayne Phipps Smash Repairs, Midland Stacy Pilkadaris, Limousines Australia Pty Ltd, West Perth Craig Rainbird, Tyres 4U, Welshpool Peter Raffaelli, Westside Engine Reconditioning, Jandakot Rob Robson, Robson Bros 4WD Service, Bentley Frank Schwarzbach, Busselton Toyota Aaron Scagliotta, Gino's Panel & Paint, South Fremantle Dean Taylor, Car Craft Panel & Paint, Welshpool Norm Tempest, Booragoon Autocare, Booragoon Barry Ward, Scania Australia, Cloverdale Michael Wilkinson, Peter Wilkinson & Co Pty Ltd, Welshpool Ashley Wilson, Noordeman Diesel, Welshpool Martin Wright, City Sight Seeing, Perth Mario Zito, J & M Smash Repairs, Malaga Country Zone Districts - Chairpersons Albany: Colin Dowsett, Repco Auto Services Dowsett Bunbury: TBA Geraldton: Colin Craig, CJ Automotive Great Southern: Dale Daniels, Dale Daniels Engine Engineering Kimberley: David Atkinson, Clementson St Auto Body Repairs Kalgoorlie: Geoff Watson, Geoff Watson Automotives Mandurah: Bill Paterson, Mandurah Nissan/Mitsubishi Pilbara: Paul Moxham, Moxham Motors Karratha South West: Steve Emery, Busselton Exhaust Centre Wheat Belt: Trevor Patton, Patton Panel & Paint Chief Executive Officer Peter J Fitzpatrick AM, JP, FSAE, GAICD Opinions expressed are not necessarily those of MTAWA. E&OE

Cheryl Pritchard: One of a kind

Cheryl Pritchard is one of a kind. Pritc Not because she is a female in a male dominated industry, but because she has become the only female in Australia who is a qualified engine w reconditioner.

Like many 17-year-olds, Cheryl Pritchard wasn't sure what career path she wanted to pursue. She liked working with so when family friend Brad Andrew, who cars is the foreman at engine reconditioning business Head Exchange, suggested going to see the owners, she took the opportunity. Co-owner of the MTA member business Evan Moore admitted having reservations about employing a female in a completely-male workshop. However, having found most of his employees through word of mouth, he decided to interview Cheryl. A three-month trial led to an apprenticeship. Four years later Cheryl is the only female qualified engine reconditioner Evan knows of in Australia. "Initially, I thought this is just what I need: a woman who can't lift heavy things; it will create problems if there is a love interest; if sexual harassment became an issue, I'm going to have to be the one to deal with it. I just didn't need it. "But she's been a breath of fresh air. I'd have no compunction taking on another female." Cheryl admitted to being nervous about taking on the apprenticeship but soon found she wasn't treated any differently to anyone else in the workshop. Any challenges were easily overcome, such as the installation of a hoist to help her lift heavy equipment. Looking back, the automotive industry was a natural fit for the 22-yearold. There are several mechanics in her family, including her father, who now performs LPG conversions in cars. "Dad got me started in the backyard with a bit of bush mechanics," Cheryl said. "I was always interested in cars from when I hit the teenage years." Now that she has her start in the automotive industry Cheryl's longterm vision is set on the performance side of the industry, pursuing her interest in speedway and drag cars. "There should be more girls in the industry," Cheryl told MOTOR. Now that Cheryl has shown that there are no barriers to females becoming qualified engine reconditioners, she may not be one of kind for much longer.

He has clear goals for the MTA in his twoyear term, including lifting the profile and perception of the automotive industry, helping secure the Association's financial future and promoting the MTA brand so that consumers equate it with quality and reputation. Pat Browne said the MTA had already started working on many of those areas, and he would continue that work to ensure results were obtained for Association members. "What we want to see is a huge promotion of MTA and strong awareness among the public that the MTA sign has a meaning, and that to become a member there is a standard you have to attain," he said. "We are also continuing to build our financial structure to give the MTA the backbone to one day be able to reduce membership fees. We are doing that through our property development and I want to see that through. "And we will carry on being the major voice for the industry in WA and lifting the profile of the industry to attract more good people. Promoting the industry in schools, to the education department, teachers and parents so there is a recognition that the automotive industry is now a career path for life.

There was a survey in the U.S. that showed that the most valued service provider was the doctor. But the mechanic was second because there was a recognition that if you don't have a car you can't get to the doctor. I'd like to see that in this country.

"My son went to a school careers evening recently. A university career path was at the top of the list and the automotive industry was not presented as favourably. Cars, the industry and technology have changed dramatically. Today, it takes considerable intelligence to keep up with changing automotive technology. "There was a survey in the late-70s in the United States that showed that the most valued service provider was the doctor. But the mechanic was second because there was a recognition that if you don't have a car you can't get to the doctor. "I'd like to see that in this country." Pat Browne recognises that there are many other industry-wide issues that the MTA must also play a role in addressing, including staff and labour shortages, the quality of apprentice training, and lifting standards and the profile across the industry.

CAPTURING OUR YOUTH

Making automotive a real career option

8 | MOTOR W ESTERN AU S T R A L I A | SEPTEMBER - OCTO BER 2008

08

6 | MOTOR WE ST ERN AUSTR AL I A | SEPTEMBER - OCTOBER 2008

News.Desk.//

Motor Industry Foundation

Anita Bell, Motor Industry Foundation Contact: 08 9453 7900, [email protected]

Motor Industry Foundation gets into the Olympic spirit

The Motor Industry Foundation's `A Night in Beijing' gave 120 guests a taste of the Olympic spirit, but the evening's gold medal performance was put in by a West Australian family in need.

It was a great night of celebration for the Motor Industry Foundation on August 19 when 120 guests packed the Han Palace Chinese Restaurant in East Perth for `A Night in Beijing'. The theme for the night was great food and great fun with an Olympic twist. The real stars of the night were Peter and Debbie Wilkie, who took possession of a specially modified Toyota Hiace van courtesy of the Foundation and the Car Craft Group, so they can transport their two daughters Brodie and Amanda. Seven-year-old Brodie and Amanda, five, have Batten Disease, a neurodegenerative disease which has caused the sisters to slowly become completely wheelchair bound over the course of their short lives. The vehicle was presented to the Wilkies by Foundation Chairman Peter Fitzpatrick and Dean Taylor, Group Manager of the Car Craft Group, who sponsored the vehicle. The evening got off to a great start with MTA Body Division Chairman Wayne Phipps, also know as `Wun Hung Lo' as MC for the night, entertaining guests and keeping the `athletes in order. Former Olympic gold medalist Todd Pearson, from Statewide Oil, and silver medalist Greg Corbitt shared insights into their Olympic experiences, and a phone call from David Christison live from the Beijing Olympics added to the atmosphere of the night. While guests enjoyed a Chinese Banquet, the Olympics played on the big screen and wallets and purses were opened generously for an auction to raise money for the Foundation. One featured item was a seat in the Toyota V6 Hilux Heroes stunt cars appearing at the Perth Royal Show, which was quickly snapped up. The prize was bested only by a surprise donation from Steve Brown

ONE NIGHT IN BEIJING

Olympic spirit helps those in need

14

MIF Executive Director Colin Rockman and sponsor Russell Garvey of BDO Kendalls who took out the door prize

Debbie and Peter Wilkie with the modified Toyota Hiace van of Bridgestone Tyres, who offered a second seat up for grabs. Debbie Lanario, from The Good Guys Joondalup, provided a Samsung widescreen TV for the raffle prize. The night was a great success and almost $10,000 was raised for the Foundation to work towards helping another family just like the Wilkies. Our thanks go to all our guests who really got into the spirit of the event and our sponsors, BDO Kendalls, who made it possible, Hartley Wines, The Good Guys Joondalup, David Christison and Harvey Deegan of the NCS Group, the Car Craft Group, Toyota and MC Wayne Phipps. For a full range of photos or to find out more about the Motor Industry Foundation and how to become a member, visit www.motorindustryfoundation.com.au.

MC Wayne Phipps and `barrel person' Rob Webster in auction action

Peter Fitzpatrick, left, and Dean Taylor, right, presenting the vehicle to the Wilkies

14 | MOTOR WESTERN AU STRALIA | S EPTEMBER - OCTOBER 2008

THIS ISSUE

13 MTA Golf Day 15 Web Wise 16 Mobile Apprenticeships 18 Members Save 19 Health and Safety 20 Industrial Relations 29 Division Notes 35 New Products 36 MTA Recruitment Service

Volume.73 No.5 SEPT-OCT. 2008

Published by the Motor Trade Association of Western Australia (Inc) Print Post Approved PP 6433751/00012 ISSN

SPRING BOARD

Attracting young people into our industry

ON THE COVER Quality young people are out there and do want to work in the automotive industry. The MTA is on a mission to find more of them.

IFC carsales.com.au 05 Interstaff Recruitment 07 NGK Spark Plugs 08 carsales.com.au 09 Yallingup Business Systems 10 Toyota Parts 11 Department of Consumer and Employment Protection 12 Main Mark 17 Allpike Peugeot and Citroen 19 Boyce's Auto Library 20 Automotive Personnel 21 Worldwide Print O'Connor 22 MainMark 23 Motor Inserts 26, 27 MTAA Super Fund 30 DAI Parts 32 Premier Motors 33 Headlight and Heater Exchange 35 Coventrys 36 MTA Recruitment Service IBC GMHBA BC CD Dodd

To advertise in MOTOR WA: Western Australia: Media Tonic Tel: (08) 9388 7844 Email: [email protected] National: Barry Browne Media Tel: (03) 9820 8805 Email: [email protected]

ADVERTISERS DIRECTORY

www.mtawa.com.au

Free MTA DVD, see page 19

MOTOR

1

Executive.Comment.//

Peter Fitzpatrick AM JP Chief Executive Officer

Motor industry's blueprint for the new State Government

The new WA Government is under no illusions as to what the Western Australian automotive industry expects from it over the next four years. Through the Motor Trades Electoral Action Committee, the industry met with several candidates during the election campaign, and the MTA will continue to impress on the new Liberal Government and their balance of power partners the issues that the industry requires action on.

The retail motor industry is the second largest economic driver in Western Australia behind the resources sector with more than 7,500 businesses employing 45,000 people and with an annual turnover of approximately $15 billion. The MTA's objective is to maintain and encourage a viable small to medium business sector within the retail motor industry, which benefits consumers through the provision of choice in the market place. State governments have a vital role in the achievement of this objective, through an even handed and considered approach to regulation and by adopting measures that support a strong and vibrant economy an essential element to ensuring that the motor industry remains a significant contributor to employment and wealth generation in Western Australia. One of the great frustrations for motor vehicle dealers is the interpretation of Clause 235 of the Duties Bill 2007, which impacts on how dealers can use vehicles within their dealerships. The definition of "minor incidental purpose" in the Act needs to be widened beyond the narrow interpretation adopted in a ruling by the Commissioner of State Revenue. The adherence to this ruling by Office of State Revenue auditors has caused considerable disquiet within the industry, which has been charged stamp duty for a 48-hour absence of a vehicle from a dealership, only to charge the stamp duty again on that vehicle when it is sold a few days later. This is a blatant "double dipping" and the Act should be amended to provide greater leeway for dealers to use their "stock and trade" motor vehicles without the threat of stamp duty being imposed.

A Positive Economic Environment

Despite the economic boom many small to medium businesses have not benefited from recent strong economic conditions. Record surpluses achieved in recent years should have been distributed in the form of tax relief to small business and consumers. It is incongruous that WA has the highest growth rate in the nation but is also one of the highest taxing States. The MTA has on behalf of the motor industry put forward proposals for reducing State taxes and varying the tax mix to assist small businesses and in response to demands made by consumers when they interact with the industry for the purchase or servicing of motor vehicles.

Payroll Tax

A competitive payroll tax regime encourages employment and economic growth. The MTAWA advocates further reductions in payroll tax rates and an increase in the threshold to reduce cost burdens on business and to encourage economic activity in WA. The motor industry is being particularly hard hit with the shortage of skilled labour forcing it to pay much higher wages than other States and Territories. This immediately forces many small businesses above the threshold for stamp duty, adding a further financial burden on that business. A growing burden of tax on employment is probably the least sensible way of growing the State's workforce.

Vehicle Duty

The rate of vehicle duty in Western Australia is far too high. With motor vehicle sales slowing due to slowing economic conditions, the top marginal rate of 6.5% is starting to impact on new vehicle sales in WA. It is effectively three times the rate charged on equivalent vehicles in Victoria and Queensland, and higher than any other State or Territory. Despite denials by the Office of State Revenue, there continues to be a flourishing trade in the purchase of expensive vehicles by WA buyers in other States and Territories with lower rates of tax. Some companies with interstate offices are purchasing and registering their vehicles in that State before moving them into Western Australia. In other words, the revenue is often actually being lost on motor vehicle fleet sales rather than gained because of the higher rate.

Land Tax

Motor industry businesses need to be in high profile positions on major highways and land and property values in these locations have increased dramatically in recent years. This leaves many small business owners having to find tens of thousands of dollars each year to meet land tax assessments. It is this sort of fiscal pressure from the State that has resulted in many business owners, particularly those nearing retirement age, to capitalise on their land value and sell the business rather than continue to operate a profitable business and offer essential services to the community and employment for trainees and apprentices.

2 | M O T OR WE S T E R N A U S TR A LI A | SEPTEMBER - OCTOBER 2008

Executive.Comment.//

Energy Supply Security

The maintenance of a stable energy supply in Western Australia is essential for the continuing economic growth within the State. The recent explosion at Apache Energy's Varanus Island gas processing plant demonstrated the need for a contingency plan to protect this vital infrastructure. An energy contingency plan should also take into account the vulnerability of the State's only oil refinery, which produces 95% of WA's fuel. Any disruption through mechanical failure, explosion, contamination or even a terrorist act would see the State grind to a halt. The only reserve fuel held in the State is that retained in the tanks of service stations, in vehicles and a very limited amount in fuel company depots. Four years ago the MTA raised the need to establish a strategic fuel reserve to ensure a continuity of supply of transport fuel and fuel used for electricity generation. There has been no action to establish this reserve. The MTA recommends establishing a permanent Energy Committee of State Cabinet, involving the relevant experts from industry and from oil and gas producers, to develop a contingency plan to minimise the effect of future disruptions and to provide clear advice to Cabinet on the State's energy needs.

The motor industry is in danger of running out of skilled tradespeople to operate the large number of retail businesses around the State. `Baby boomers' are retiring in increasing numbers and are often cashing in on the booming commercial property market and selling their business premises for redevelopment. Their ranks in the skilled workforce are often being taken up by temporary workers from overseas, and the number of apprentices joining the industry each year is insufficient to replace the skilled tradespeople who are leaving. In the past 12 months around 400 apprentices joined the automotive repair trades in the metropolitan area. At least twice that number is needed to fill the gaps created by mature workers leaving the workforce. There is also an urgent need for funding for the automotive industry to promote automotive careers as a more attractive and viable option and to promote automotive careers in areas like vehicle servicing to females.

Training

The delivery of automotive training needs to be radically reviewed. Block training on one type of equipment at a TAFE college is outdated. The MTA has received approval to deliver on-the-job training in the workforce using mobile trainers conducting training directly with apprentices and trainees. This also provides an excellent opportunity to engage employers in the training process. This system has been adopted in Queensland and New South Wales and MTA Training Services in Queensland now trains by far the largest number of apprentices in the State. The training advisory arrangements for the automotive industry are an ongoing concern. The State Training Board has recommended the merger of the automotive ITAB with the non-mining metals sector. This replicates the ITAB in South Australia, which is regarded by the automotive industry as totally unsuitable. As the second largest economic force in the State, the automotive industry will continue to press for its own independent advisory body to directly interact with

Skills Shortage

MTAWA believes there is scope to increase business and skilled migration into WA through programs operated at a State and Federal level. Recent figures point to a State with historically low unemployment levels but a very high level of skill shortages. Migration contributes to both the economic and social growth of the community and is an important employment generator. MTAWA believes that a more aggressive approach is warranted to migration and the issuing of temporary work visas to fill the gaps in skills in the workforce.

The motor industry's `Top 10'

The main issues the motor industry in WA wants action on from the new State Government: · · · · · · · · · · Taxes and charges: A reduction in vehicle stamp duty and land tax and further reductions in payroll tax. Securing energy supply: Establish a strategic fuel reserve and a permanent Energy Committee of State Cabinet. Skills shortage: Increased business and skilled migration into WA and funding to promote automotive careers. Training: More on-the-job training, review of training advisory arrangements and establishing an automotive training fund. Environment: Continuation of the Green Stamp program. Health and Safety: Continued funding for occupational health and safety audits in WA automotive businesses. Automotive Industry Licensing: A more streamlined approach for licence renewals. Government Bureaucracy and Red Tape: Analyse and reduce the regulatory burden on business and real consultation on changes. Road Safety: Defensive driving training for young drivers, innovative thinking to address the road toll and fixing crash `blackspots'. Trading Hours: No deregulation of trading hours for motor industry businesses.

government on critical training issues. A proposal has previously been put to the State Treasurer to establish an automotive training fund similar to that operated for the Building and Construction Industry Training Fund. A $5 levy per year on each vehicle registration would raise approximately $9 million, which would then be used to promote and recruit for the automotive trades and provide some reassurance to the government, business and consumers that there would be sufficient competent tradespeople to service and repair the State's vehicle fleet in the future.

Environment

The MTA has been a pioneer in encouraging members to manage their businesses in a sustainable manner through the Green Stamp program, which has been adopted nationally and by other industries around the State. The program has provided a considerable amount of help to motor industry businesses and to local government in reducing their environmental footprint. It is funded through the Department of Environment and Conservation, although the funding agreement ceases in 2009. It is essential that the government continues to provide support to the industry to achieve eco-efficient practices in areas such as waste reduction, recycling and reuse, environmentally acceptable disposal methods, energy savings, cleaner production, and greenhouse gas abatement. Continued Page 4

MOTOR

3

Executive.Comment.//

Continued from Page 3

Occupational Health and Safety

The MTA has played a key role in the substantial reduction of accidents and injury within the automotive sector through the excellent support that it receives from WorkSafe. The authority provides funding for Occupational Health and Safety inspections on all automotive businesses in WA. This program has been embraced by the industry and hundreds of businesses have now been audited and adopted safer work practises as a consequence. The WorkSafe program is an excellent example of how government can work with industry associations to achieve exceptional results. As a follow-up to the OHS audits, automotive businesses are now engaging association workplace inspectors on a consultancy basis to help implement safety reforms. This has also contributed to a lower rate of accidents and injuries within automotive businesses.

Road Safety

The road toll in Western Australia is rising yet new motor vehicles incorporate a wider range of safety features. Road safety issues stem primarily from behavioural problems and poor driving skills. The level of driving skills would radically improve if all young drivers were required to engage in defensive driving training so that they were equipped to handle road emergencies. Turning around attitudes and behaviour is a more complex issue. Innovative thinking is needed to turn around myriad behavioural problems that lead to road fatalities. One initiative could require `hoons' and other major traffic offenders to serve 200 hours of community service in a hospital trauma ward where they see first hand the carnage on our roads before their vehicles are released. WA also has a vast road network with many "black spots". A higher priority for funding needs to be given to rectify these black spots. In the metropolitan area, greater focus needs to be given to building overpasses on major arterial roads to reduce the high level of crashes at these intersections.

Automotive Industry Licensing

Motor vehicle dealers have operated under a strict licensing system for many years and now the State is in the process of licensing automotive repair businesses. This process has led to an extraordinary amount of duplication with dealerships having to supply identical information and reports for the licensing of their service areas to that needed for the dealer licence. This unnecessary paperwork greatly adds to the cost of business and ultimately to the cost of repairs and servicing of motor vehicles. There are very strong feelings within the repair industry that the procedures and paperwork required for licensing is time consuming and overly bureaucratic and the industry intends to seek a more streamlined approach from the new Government for handling licence renewals in the future.

Trading Hours

The industry is strongly opposed to deregulation of trading hours that impact on motor industry businesses. One area where there is vehement opposition is with motor vehicle dealerships, where experience in other States has shown that some of the best people leave the industry when dealership trading hours are deregulated. The sales staff and managers in car dealerships already work long and at times tedious hours and further encroachment into family and leisure time elsewhere has resulted in a substantial exodus from the industry. It also makes it extremely difficult to attract female managers and sales staff because of family obligations.

Government Bureaucracy and Red Tape

The amount of regulation and red tape imposed on businesses has become an intolerable burden for small business and a major cost for medium to large businesses. The number of regulations imposed on business needs to be controlled and sunset clauses introduced into legislation where regulatory requirements cease to exist after a specified period. A carbon trading scheme will impose a further layer of regulation on business. The MTA requests that the new Government conduct a survey of businesses that analyses the number and types of forms and licences that are needed. This information could then be used to introduce measures to reduce regulatory burdens, particularly at a time of skill shortages, where time and money is wasted on meeting an increasing level of compliance at the expense of productive output. There is also growing disenchantment within businesses regarding their engagement with the State public service. Some departments go through the motions of consulting `stakeholders' and then ignore advice when new policies or regulations are issued. Often contradictory or impractical measures are adopted and organisations such as the MTA spend many hours demonstrating to government departments that new policies and procedures are not working or causing unnecessary disruption.

Conclusion

The MTA will continue to work with the new Government in WA, and those that hold the balance of power in both Houses of Parliament, to ensure the interests of the motor industry in WA are known, understood and considered in decisions that directly or indirectly affect the welfare of the businesses, families and employees who contribute to and conduct the important trades within our industry. As an industry that is the second most important economic driver in a resource-rich State, the motor industry deserves and expects no less.

THOUGHT FOR THE MONTH

"When you judge another, you do not define them, you define yourself." Wayne Dyer Author and Speaker

4 | M O T OR WE S T E R N A U S TR A LI A | SEPTEMBER - OCTOBER 2008

News.Desk.//

It's official: New building is underway

In one of his first acts as new MTA President, Pat Browne did something that will have a significant impact for the future of the MTA and its members when, along with MTA chief executive officer Peter Fitzpatrick, he turned the first sod on the MTA's new building.

The act marked the official beginning of site works on the new building, which will be built next to the MTA headquarters on Great Eastern Highway in Belmont. It will be rented as office space in a move designed to help secure the financial future of the association and, in turn, its members. Following delays with the local council issuing a building licence, work was expected to start on the site by the first week of October, with a completion date set for October 2009. It is anticipated that the concrete slab for the ground floor would be in place by Christmas. The new building has 1450sqm of lettable floor space over two levels and parking for 50 cars. To be built by Cooktown Constructions, who built the existing MTA House, it has been designed with the highest environmental credentials in mind. Securing our financial future, page 6

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MOTOR

5

News.Desk.//

President's prescription for the automotive industry

In surveys about what profession or trade is valued most, doctors always come out on top. New Motor Trade Association of WA President Pat Browne wants a similar perception of the motor industry, reflecting the importance of automotive technicians. After all, he explains, without automotive technicians, people would not be able to get to the doctor in the first place.

After more than 40 years in the automotive industry, Pat Browne was elected as MTA President at the Annual General Meeting in July. He has clear goals for the MTA in his twoyear term, including lifting the profile and perception of the automotive industry, helping secure the Association's financial future and promoting the MTA brand so that consumers equate it with quality and reputation. Pat Browne said the MTA had already started working on many of those areas, and he would continue that work to ensure results were obtained for Association members. "What we want to see is a huge promotion of MTA and strong awareness among the public that the MTA sign has a meaning, and that to become a member there is a standard you have to attain," he said. "We are also continuing to build our financial structure to give the MTA the backbone to one day be able to reduce membership fees. We are doing that through our property development and I want to see that through. "And we will carry on being the major voice for the industry in WA and lifting the profile of the industry to attract more good people. Promoting the industry in schools, to the education department, teachers and parents so there is a recognition that the automotive industry is now a career path for life. "My son went to a school careers evening recently. A university career path was at the top of the list and the automotive industry was not presented as favourably. Cars, the industry and technology have changed dramatically. Today, it takes considerable intelligence to keep up with changing automotive technology. "There was a survey in the late-70s in the United States that showed that the most valued service provider was the doctor. But the mechanic was second because there was a recognition that if you don't have a car you can't get to the doctor. "I'd like to see that in this country." Pat Browne recognises that there are many other industry-wide issues that the MTA must also play a role in addressing, including staff and labour shortages, the quality of apprentice training, and lifting standards and the profile across the industry.

There was a survey in the U.S. that showed that the most valued service provider was the doctor. But the mechanic was second because there was a recognition that if you don't have a car you can't get to the doctor. I'd like to see that in this country.

6 | M O T OR WE S T E R N A U S TR A LI A | SEPTEMBER - OCTOBER 2008

News.Desk.//

Fascination for how things work

Pat Browne is acutely aware of the issues facing an industry that he has been involved in since the mid-1960s. Along with wife Christine, he has run Pebco Automotive Services for nearly 30 of those years, and has represented the industry in a variety of capacities. The 56-year-old, who was born in England and immigrated with his family to Australia as a child, started in the industry as a 15-year-old. Growing up on a farm in WA's South West nurtured an interest in how things worked, particularly automotive machinery. "I've always enjoyed finding out how things worked and working with vehicles and machinery. I drove my father crazy pulling things apart on the farm," Pat told Motor. "I was always taking things apart ­ the tractor, vital equipment in the shearing shed. I have always had a fantastic interest in and been fascinated by how things work. "To this day if something comes in that I haven't come across before, I still pull it apart to find out how it works." Pat began his automotive career at the Donnybrook Motor Garage. After completing a five year mechanical apprenticeship, he worked his way around Australia for three years, before returning to Perth with wife Christine and working in the service station industry in Perth. The travel bug bit again and Pat and Christine travelled and worked around the United Kingdom, the United States and Canada for three years. They returned to Perth to again take up employment in the service station industry. Pat became the fleet and industrial sales representative for the Wynn Oil Company and then the couple started Pebco Automotive Services in 1981. "We started from scratch with a laminex table and a tool box," Pat explained. The business performs automotive mechanical and electrical work as well as LPG installation, service and repairs. It employs 12 staff, including 6 senior technicians and 3 apprentices. Pat said the business has never been without an apprentice.

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It has to be practical

After 40 years in the automotive industry, Pat Browne brings a lot of experience to the role of MTA President. In particular, he says, he is a practical person, and has the ability to bring ideas "back to basics to see if it's viable and if it's going to work". Pat has served the industry for more than a decade as a member of the MTA's Automotive Repair Division, the past five as chairman. He has been on the MTA Board for eight years, as well as serving on the Motor Vehicle Industry Board since 2004. Pat has also been a member of the Institute for Automotive Mechanical Engineers for 30 years and has been heavily involved with the Bosch Automotive Group for several years. So when you have a business to run, why take on the extra responsibilities of serving your industry? "In the first instance, it is the power of networking that is attractive. There isn't a car that comes into this workshop that I can't find information on," Pat explained. "And it's about putting back into an industry that has served me well over many years: putting back into something that I've got plenty out of. "It's a great industry and I love being a part of it. The great thing about it is you can stay at any level you want but you can also choose to progress to any level you want."

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Cheryl Pritchard: One of a kind

Cheryl Pritc Pritchard is one of a kind. Not because she is a female in a male dominated industry, but because she has become the only female in Australia w is a qualified engine reconditioner. who

Like many 17-year-olds, Cheryl Pritchard wasn't sure what career path she wanted to pursue. She liked working with cars so when family friend Brad Andrew, who is the foreman at engine reconditioning business Head Exchange, suggested going to see the owners, she took the opportunity. Co-owner of the MTA member business Evan Moore admitted having reservations about employing a female in a completely-male workshop. However, having found most of his employees through word of mouth, he decided to interview Cheryl. A three-month trial led to an apprenticeship. Four years later Cheryl is the only female qualified engine reconditioner Evan knows of in Australia. "Initially, I thought this is just what I need: a woman who can't lift heavy things; it will create problems if there is a love interest; if sexual harassment became an issue, I'm going to have to be the one to deal with it. I just didn't need it. "But she's been a breath of fresh air. I'd have no compunction taking on another female." Cheryl admitted to being nervous about taking on the apprenticeship but soon found she wasn't treated any differently to anyone else in the workshop. Any challenges were easily overcome, such as the installation of a hoist to help her lift heavy equipment. Looking back, the automotive industry was a natural fit for the 22-yearold. There are several mechanics in her family, including her father, who now performs LPG conversions in cars. "Dad got me started in the backyard with a bit of bush mechanics," Cheryl said. "I was always interested in cars from when I hit the teenage years." Now that she has her start in the automotive industry Cheryl's longterm vision is set on the performance side of the industry, pursuing her interest in speedway and drag cars. "There should be more girls in the industry," Cheryl told MOTOR. Now that Cheryl has shown that there are no barriers to females becoming qualified engine reconditioners, she may not be one of kind for much longer.

8 | M O T OR WE S T E R N A U S TR A LI A | SEPTEMBER - OCTOBER 2008

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Sara Isaacs: Fulfilling her ambition

Sara Isaacs can remember her father spraypainting some lattice work in the backyard when she was six years old, and wanting to have a turn herself. Twelve years later, the impressive teenager has almost fulfilled that ambition and become a qualified automotive spraypainter.

Sara Isaacs started a School Based Traineeship at Down Under Panel & Paint in Maddington while she was in Year 11 at Sevenoaks College in Cannington. It didn't take long for business owner Mike Fitzgerald to realise he had found what every business owner is looking for ­ a young person with rare talent and a great attitude ­ and signed her up as an apprentice as soon as the traineeship finished. "Sara was here for 12 months as part of her traineeship but we realised after a short time she was good at what she did and so we started given her little bits of work and she accomplished every task," Mike said. "Sara's a great kid. She's got a good attitude, wants to learn and is a quick learner, and she listens to instructions. Even if she makes a mistake, she listens and comes back three times better. "We've already thrown a three-layer pearl re-spray at her and she did it no problem, which is quite an achievement for a second-year apprentice. There's not much we can't throw at her. I think Sara will go a long way." Mike said the business was looking for a spraypainter to cope with increasing demand when Sara came along. He said the 18-year-old fitted into Down Under perfectly, providing skills the workshop needed but also fitting in to a small family business. The difference with Sara, Mike says, is that she views spraypainting as a career not a job. "A lot of young people want the accolades and the title but don't want to do the work. She does," Mike said. "She has taken the pressure off in the business. She used to get the small jobs but now she's getting her own jobs. "We were looking for a tradesperson to fit into the workshop. She wants to learn and that's important for a small family business. "She's become a real asset for us." Sara told Motor her earliest memory of wanting to be a spraypainter was as a five or six years old. She has always been interested in cars and art, and Down Under Panel & Paint offered the chance to combine the two. Her ultimate goal is to have her own custom airbrushing business, but for now she is happy learning her trade. "I remember when I was a little kid, Dad was putting up some lattice work. He was spraying that and I always wanted to have a go at it. I guess I was about 5 or 6 years old," she said. "I've always been into spraypainting and the painting side of things. I'm just really into cars and have always been artistic. My favourite subject at school was art and this has allowed me to mix the two together." Sara said she enjoyed the challenges that were continually being thrown at her at Down Under. "I've done three re-sprays, and one was a three-layer pearl. It was a bit challenging but I like a challenge. "I like to have a variety of work and I like doing things I haven't really done before. My teacher, Pete, has given me a shot at bigger jobs and has given me the chance to try things.

MTA Member

"Ultimately I'd like to get into airbrushing and I'd like to have my own custom shop ­ that would be the dream goal." And with Sara already possessing a great attitude and natural talent, and adding to her skills at a rate of knots, few would bet against her achieving that ambition too.

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The MTA's first full-time Mechanical Trainer

In recognition of the changing face of automotive training, and of the MTA's expanding role in coordinating and delivering training to the automotive industry, the Association has just appointed its first full-time Mechanical Trainer.

Andrew Johnstone has joined MTA Training and Recruitment. As the MTA mechanical trainer, he will be responsible for the training and assessment of MTA apprentices and trainees. Andrew's role also extends to helping the MTA promote career pathways to school students and he is already delivering presentations and organising excursions for students so they can gain an insight into the opportunities in the motor trade. He is also helping schools place work experience students. One of Andrew's first tasks involved a tour of the motor trade for students from eastern district schools, organised by the MTA in conjunction with local community partnership group Swan Alliance. To help prepare students to enter the workforce, MTA asked interested students to apply in the same manner they would approach an employer for work. Andrew then interviewed the students to find out why they were interested in being part of the bus trip and the motor trade. He is now working with these students to find work experience placements in the industry. If you would like to be involved in hosting work experience students or helping to promote automotive careers to students in your area, contact Andrew Johnstone on 08 9453 7923 or [email protected] Training View, page 16

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10 | M O T OR WE S TE R N A U S TR ALI A | SEPTEMBER - OCTOBER 2008

News.Desk.//

For the people, by the people

MTA Division Managers have visited more than 1300 members across metropolitan and regional Western Australia so far this year.

One of those 1300 was MTA member JCS Motorcycles in Burswood. Owner Bill Melvin, pictured with Motor Cycle Industry Charles Association Triscari, Division had the Manager

The MTA's Who's Who

Peter Fitzpatrick Divisions: AADA, LMVD, RVID Country zones: Pilbara and Kimberley David Lillico Divisions: CVIAWA, 4WDIA, ERA, WAFMDA Country zones: Wheat Belt, Goldfields and Midwest Marie Donato Divisions: BCA, SCV, SSCSA, WATDA Country zones: Mandurah and South West Charles Triscari Divisions: ARD, BRD, MCIA Country zone: Bunbury zone Mark Wyncoll APRAWA Country zones: Albany and Great Southern

opportunity to tell the MTA direct the issues that were having the most impact on his business. JCS Motorcycles has offered a range of new and used Triumph motorcycles since 1978. MTA Division Managers each spend one day a week on the road catching up with members at their premises to discuss industry issues and provide information on the support and services available from the MTA.

Register before crunch time...

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Service of the highest order

Decades of service to the automotive industry were officially recognised when MTA past-president Peter Wilkinson was presented with an Order of Australia Medal at Government House on September 12.

Peter Wilkinson was admitted to the Order of Australia for service to the automotive industry, particularly through the development of accredited motor body repairer training and apprenticeship schemes. Peter, who has been involved in the automotive industry since the mid1950s, has served the industry in various capacities including as MTA president for three years and as a driving force behind the Motor Industry Training Association. Despite being officially retired for several years, the 72-year-old has continued to serve the industry as Chairman of the annual MTA Motor Industry Awards and the Motor Industry Training Association WA Apprentice of the Year Awards as well as by helping to recruit skilled workers to work in the WA motor industry. Peter told Motor being included in the Queens Birthday Honours List was "a great privilege". "It's very rewarding to feel as though you've done something that people think is worthy of recognition in such a way as this, and it's a tremendous recognition of the work that you've done and of the industry," he said. "Of course, any of us is only a link in the whole process, and some of us have had opportunities to do a bit more than others." Peter Wilkinson, left, received the Order of Australia Medal from WA Governor Dr Ken Michael during a formal ceremony at Government House Picture courtesy: John Morrison Peter completed his panel beater apprenticeship in 1957. Two years later he started "a one-man operation with the help of my wife, Win, and things just grew from there." Within months, the business moved to Welshpool and today Peter Wilkinson and Company is a successful panel beating business that has expanded to three workshops on adjoining properties. Run by their son Michael, the business employs 22 staff. Peter was elected as President of the MTA, or the WA Automobile Chamber of Commerce as it was then, in 1980 after serving on the executive committee since 1974. Before that, he had been a member of the Association's Body Repair Division. Peter has been made a life member of the MTA. He was also the National President of the Australian Automobile Chamber of Commerce in 1983-1984, the Australian Delegate to the International Congress of International Organisation of Motor Trades and Repairs in 1984, and served as a trustee of the Motor Industry Superannuation Fund of WA for about five years.

Putting things in train

However it is Peter's commitment to young people in the automotive industry and their training that most regard as his greatest contribution. He was a prime mover in the establishment of the Motor Industry Training Association (MITA), serving as chairman of both MITA and the Automotive Training Centre of WA from 1993 to 2000, and was involved in developing national training modules that are still being used today. Peter has chaired and been a member of various TAFE training advisory committees over many years, and was an accredited industry monitor for the Department of Employment and Training's New Apprenticeship Training and Assessment System in 1991. "I originally joined the MTA and its Body Repair division because of the many problems within the industry, and if you want changes you have got to be involved," he said. "One of the things we were concerned about was a need for better training for our apprentices, so we got involved with TAFE. But one thing I am most proud to have been involved in is the development of the Motor Industry Training Association and its Training Centre, which are serving our industry well. "I think we now have a much improved competency based system and as a result better trained tradespeople."

12 | M O T OR WE S TE R N A U S TR ALI A | SEPTEMBER - OCTOBER 2008

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MTA Golf Day a real classic

Competition was fierce and camaraderie was high amongst colleagues and friends of the automotive industry when a field of more than 100 fought it out for the highly sought after prize: the MTA 2008 Annual Golf Classic trophy.

One hundred and sixteen (116) `golfers' ventured onto the Lake Karrinyup Country Golf Club for the MTA's annual golf day on September 22. Members and sponsors enjoyed a BBQ lunch, drinks on course and a three course dinner to end the day. Winners of the golf day were the team from Mandurah Insulation, who avenged their third placing from last year's event. The team of Warren O'Keefe, Craig Hardman, Phil Coumbe and Mark Archibald finished on a score of nett 55.5. They edged out the Limousines Australia team of Stacey Pilkadaris, Paul Torretti, Gary Holmes and Enzo Monastra of Limousines Australia. In the bronze medal position were the MTA team of Peter Fitzpatrick, Tony Wilson, Joe Agnello and Bill Rock, who finished on nett 57.5. But the day was not all about golf, with a signed West Coast Eagles guernsey auctioned off during the dinner to raise money for the Motor Industry Foundation. The successful bidder was Kim Anderson. The golf day would not have been as successful without the support of the MTA's sponsors, who provided signage and items for the gift bags. The major sponsors of the 2008 MTA Golf Classic were West Australian Newspapers and the Commonwealth Bank. Other sponsors were: Worldwide Printing O'Connor, CDM Communications, carsales.com.au, GMHBA, Dun & Bradstreet, Bridgestone Tyres, Irdi The Commonwealth Bank's Karen Frey presents the runner-up prize to the Limousines Australia team Settlements, M2 Technology, CGU Motor Trades Insurance, Car Craft, Langford Beauty Salon, ManheimFowles, Members Equity Bank, Channel 9, MTAA Superannuation, Langford Hair Salon, EZiBEADS and Easy Furniture Plus. Thanks to Peter Fitzpatrick for volunteering to be MC and to Manheim Fowles for providing the auctioneer. A special thanks to Ian and Stacey from the MTA membership team, who worked hard all day, and MTA Division Managers Charles Triscari, David Lillico and Mark Wyncoll who joined us throughout the day. The MTA took out `bronze', presented by Sam Norrish of CGU

MTA Golf Classic Results

1st Warren O'Keefe, Craig Hardman, Phil Coumbe and Mark Archibald from Mandurah Insulation on Nett 55.5 2nd Stacey Pilkadaris, Paul Torretti, Gary Holmes and Enzo Monastra from Limousines Australia on 56.33 3rd Peter Fitzpatrick, Tony Wilson, Joe Agnello and Bill Rock from the MTA on 57.5 4th Neville Watts, Dale Smith, Ray Abbott and Ralph Reid from Head Exchange on 58.252 5th Shaun O'Hara, Sean McCooke, Neville Delaney and Mike Webber from Auto Power on 58.625 6th Steve and Daniel McGintee, Mike Wilkinson and Ashley Jardine from Car Craft on 58.75 7th Brad Glass, Paul McGuiness, Michael Moores and Les Slayter from Channel 9 on 59.5 8th Tom Barton, John Walker, William Gracie and John McGowan from Premier Auto Electrics on 59.5 9th Chris Macainsh, Barrie Beadell, Marty Brown and John De Rosa, invited guests of Chris Macainsh Inc, on 59.75 10th Noel Berrant, David Cohen, Peter Hodgson and Alvin Brodie, invited guests of Noel Berrant Advertising, on 59.87. Nearest the Pin 5th 8th 12th 17th Mike Wilkinson Bill Rock Laurie Holland Stewart Bailey

Longest Drive Mark Archibald (3rd hole)

Mandurah Insulation receive the MTA Annual Golf Classic trophy from The West Australian's Steve McEvoy

ManheimFowles collects `lucky last' from The Commonwealth Bank's Luke Gregory

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Motor Industry Foundation

Anita Bell, Motor Industry Foundation Contact: 08 9453 7900, [email protected]

Motor Industry Foundation gets into the Olympic spirit

The Motor Industry Foundation's `A Night in Beijing' gave 120 guests a taste of the Olympic spirit, but the evening's gold medal performance was put in by a West Australian family in need.

It was a great night of celebration for the Motor Industry Foundation on August 19 when 120 guests packed the Han Palace Chinese Restaurant in East Perth for `A Night in Beijing'. The theme for the night was great food and great fun with an Olympic twist. The real stars of the night were Peter and Debbie Wilkie, who took possession of a specially modified Toyota Hiace van courtesy of the Foundation and the Car Craft Group, so they can transport their two daughters Brodie and Amanda. Seven-year-old Brodie and Amanda, five, have Batten Disease, a neurodegenerative disease which has caused the sisters to slowly become completely wheelchair bound over the course of their short lives. The vehicle was presented to the Wilkies by Foundation Chairman Peter Fitzpatrick and Dean Taylor, Group Manager of the Car Craft Group, who sponsored the vehicle. The evening got off to a great start with MTA MIF Executive Director Colin Rockman and sponsor Russell Garvey of BDO Kendalls who took out the door prize Body Division Chairman Wayne Phipps, also know as `Wun Hung Lo' as MC for the night, entertaining guests and keeping the `athletes' in order. Former Olympic gold medalist Todd Pearson, from Statewide Oil, and silver medalist Greg Corbitt shared insights into their Olympic experiences, and a phone call from David Christison live from the Beijing Olympics added to the atmosphere of the night. While guests enjoyed a Chinese Banquet, the Olympics played on the big screen and wallets MC Wayne Phipps and `barrel person' Rob Webster in auction action and purses were opened generously for an auction to raise money for the Foundation. One featured item was a seat in the Toyota V6 Hilux Heroes stunt cars appearing at the Perth Royal Show, which was quickly snapped up. The prize was bested only by a surprise donation from Steve Brown Debbie and Peter Wilkie with the modified Toyota Hiace van of Bridgestone Tyres, who offered a second seat up for grabs. Debbie Lanario, from The Good Guys Joondalup, provided a Samsung widescreen TV for the raffle prize. The night was a great success and almost $10,000 was raised for the Foundation to work towards helping another family just like the Wilkies. Our thanks go to all our guests who really got into the spirit of the event and our sponsors, BDO Kendalls, who made it possible, Hartley Wines, The Good Guys Joondalup, David Christison and Harvey Deegan of the NCS Group, the Car Craft Group, Toyota and MC Wayne Phipps. For a full range of photos or to find out Peter Fitzpatrick, left, and Dean Taylor, right, presenting the vehicle to the Wilkies

14 | M O T OR WE S TE R N A U S TR ALI A | SEPTEMBER - OCTOBER 2008

more about the Motor Industry Foundation and how to become a member, visit www.motorindustryfoundation.com.au.

Member.Support.//

Web Wise

By Mark Wyncoll, Membership Services Officer Contact: 08 9453 7942, [email protected]

Utilise your online resources

The MTA encourages all members to utilise the association's website, www.mtawa.com.au. Click on the members tab, log into your members homepage and catch up on the news, events and alerts that relate to your membership. You can even now access Motor magazine online.

When navigating the members section of the website, you can use one of two options: the blue drop down menu via the top members tab or the red exclusive members menu on the left of screen, below the change password option. On the members page is a table of member alerts and news. This list is customised to your divisions. The divisions that are included in your MTA membership are listed above the table.

From these two menus, you can access a range of automotive and business information, such as Awards & Wage Schedules (via Industrial Relations as the illustration shows). Other information is accessible from this menu in such areas as Training and Recruitment, Occupational Health and Safety, Environment information and Motor Online. Note the How Do I? section on both menus. This section contains information on topics that are often requested by members. Have a look and let the MTA know if there is other information you would like included.

If you have never accessed the members section or are unsure of your login details, please contact Mark Wyncoll on (08) 9453 7942 or email [email protected] to set up your access.

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Member.Support.//

Training View

Light Vehicle Mobile Apprenticeship approved for 2009

Flexible, mobile w o r k s h o p delivery of the Light Vehicle Mechanical

Kareena Waters, Training Manager Contact: 08 9453 7921, [email protected]

Attracting young people into our industry

Students from Perth's eastern district schools had their eyes opened to career pathways in the motor trades during a tour of five businesses conducted by MTA Training in conjunction with local community partnership group, Swan Alliance.

To help prepare them for the workforce, MTA asked students interested in the tour to apply in the same way they would approach an employer for work. They were then interviewed by MTA Mechanical Trainer Andrew Johnstone to find out why they wanted to be part of the bus trip and the motor trade. This process aimed to show students what is needed when applying for a job, and also gave them a sense of `earning their place' on the tour. First stop was Goldy Holden where general manager Loris Cecconi made his time available to explain new and used car sales to the students as well as how to become a salesperson and what wages to expect.

Apprenticeship has been approved for 2009. There will be 30 places available in the Perth metropolitan area and 10 in Broome. Other regional areas will follow. Information sessions on the mobile apprenticeships will be held at MTA House on Thursday 23 October at 5pm and Friday 24 October at 7.30am. An information session will also be held in Broome. To be part of this fantastic opportunity for the motor industry, contact MTA Training and Recruitment on 08 9453 7921 or [email protected]

S i Service M Manager Richard P k explained the roles of the service Ri h d Parker l i d h l f h i manager and service advisor before outlining how the workshop and the spare parts department are run. Students were also given an idea of the work an apprentice mechanic would do. Second stop was Bob Jane T-Marts Midland, where manager Michael Martin told the students about the type of work carried out in the workshop. He answered students' questions about completing work experience or traineeships, and it was clear many students were not aware of the opportunities in the tyre industry. At the next stop, Ian Diffen - The Tyre Factory, manager Chris Harrison demonstrated how to remove and fit a tyre to the rim and the exhaust work carried out by the company. He also shared the path that took him to his current position and explained how students could enter the workplace. After lunch, it was off to J & M Smash Repairs in Malaga. Manager and owner Jim Zito recounted how he came to have his own workshop and the type of employee he looks for. In the workshop, employees explained what task they were doing and how long it would take. Westrac was the final stop, with the company's Steve Morton providing a tour of the premises before outlining the apprenticeships offered by Westrac and the type of training students received during a 3½ year apprenticeship. The students clearly enjoyed the day and MTA Training and Recruitment is now working to place them in work experience. MTA will be holding more industry tours as part of its campaign to attract youth into the industry. To arrange for local students to visit your workshop, contact Andrew Johnstone on 08 9453 7923.

TRAINING COURSES

Be Successful in Car Sales: MTA-Professional Car Salesman Workshop MTA Training brings to you a fantastic workshop for the car salesperson who wants to achieve more than just an average wage. Two day workshop that will take you on the road to being a professional salesman. Learn from ex-Dealer Principals the skills and techniques that made them successful and respected in the industry. Interactive and suitable for the salesman new to the industry or the experienced person who needs to refresh or has fallen into using bad habits. Topics covered: · · · · · · Essential selling Body language The road to a successful and ethical sale every time Closing the Sale How to satisfy a woman (when she is buying a car ) The good the bad and the ugly

Tyre Fitting Light Traineeship

Traineeships are now available in AUR20705 Certificate II Automotive Mechanical (Tyre Fitting Light). Traineeships are available for a range of workers of all ages and employers receive Federal and State incentives.

Book now as numbers are limited Cost: $770 plus GST for the two day workshop. 10% discount for the second person from the same business. Dates: October - Thursday 30 and Friday 31 November - Thursday 27 and Friday 28 Time: 8.30am ­ 4pm Venue: MTA House

16 | M OT OR WE S T E R N A U S TR ALI A | SEPTEMBER - OCTOBER 2008

MTA Recruitment Service

The days of apprentices walking in off the street are gone. That's why the MTA Recruitment Service is available to help MTA members recruit apprentices for 2009. For more information, see page 36.

Member.Support.//

Business Development

Sharon Hayden, Business Development Manager Contact: 08 9459 4503, [email protected]

Technical information at your fingertips

The MTA has secured a special package from Boyce's Auto Library, with MTA members able to access vehicle technical information at a discounted rate. Technical information on hand

The MTA aims to provide services that members need to improve productivity and help businesses run smoothly. If you have any other suggestions that you would like the MTA to pursue, contact Sharon Hayden on (08) 9453 7903. With motor vehicles becoming more complex, the demand for affordable technical information and support has never been greater. That's why MTA has joined forces with Boyce Automotive Data to bring the exclusive Boyce Auto Library subscription offer to MTA members. The Boyce Auto Library is an informative and cost effective technical information and Handbook Service Estimating System. Under the MTA/Boyce Auto Library offer, MTA members receive a free 30 day full version trial of the Boyce Auto Library software ­ look for the CD included in this edition of MOTOR. Members also receive a discount on the upfront price and two extra months free if they subscribe by November 30. The Boyce Auto Library: · can help automotive businesses maximise profits on service and repair work. The Boyce estimating system includes part numbers and prices, complete handbook service scheduling and more than 128 repair times per vehicle; · contains more than 17,000 model variants and includes information on timing belts and chains, wiring diagrams, photo component locations, EFI and test procedures etc; and · includes unlimited technical support and has a collection of genuine manufacturer's manuals dating back to 1968. For more information on the exclusive Boyce offer, see the company's advertisement on page 19 of this edition of Motor. For more information on Boyce and the Boyce Auto Library, visit www.boyce.com.au.

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For personal service contact Lindsay Grant: Parts Manager

FOR ALL YOUR PARTS & ACCESSORIES 274 Scarborough Beach Road (cnr Main St) Osborne Park Tel: (08) 9202 2944 Fax: (08) 9202 2945 Email: [email protected] Web: www.allpikecitroen.com.au

Land of the new recruit

The recruitment service now provided by MTA WA has extended its arm to the land of the long white cloud. MTA Business Development Manager Sharon Hayden recently visited New Zealand to recruit the best for the automotive industry in WA. If you require any staff and would like more information on the potential recruits from New Zealand, contact the MTA Recruitment Service on (08) 9453 7921.

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Member.Support.//

Membership

Sharon Hayden, Membership Manager Contact: 08 9459 4503, [email protected]

How to save $12,000 with one question

Through its strategic partnerships with several organisations, the MTA is adding value to the membership it provides and helping put money back in members' pockets. For one member the MTA's partnership with the Commonwealth Bank has saved his business $12,000 a year.

City Centre Car Rentals has taken advantage of the substantial savings available to MTA members through the Commonwealth Bank, which tailored a business banking package for the Belmont company. What started with a simple question has saved City Centre Car Rentals about $12,000 a year. "By changing our current CBA EFTPOS to the new MTA arrangement, we have been able to reduce our merchant fees by about $2000 a year," said City Car Rental's Ken Brown. "With no joining fee this is an extremely good offer and was very simple to set up. Not only have we made these savings but as an MTA member, we also have our own dedicated Business Banker ­ Stephen Kinsman (pictured with Ken Brown). "In addition to the reduction in merchant fees, switching our business and personal banking has saved us another $10,000 a year." MTA members who already have CBA EFTPOS are eligible for the reduced rates. For more information on the savings available through the Commonwealth BankMTA partnership, contact Andrew Stiles on 08 9460 0579 or [email protected]

Winning streak

As well as its involvement through the MTA, the Commonwealth Bank is a strong supporter of the automotive industry. It was fitting then that the CBA sponsored the Australian Small Business Champion Award 2008 (WA) ­ Automotive Services, and even more fitting that the award was won by an MTA member. Peel Tyre Service added the accolade to the title of Quality Service Business of the Year ­ Metropolitan that it won in the 2008 Motor Industry Awards. The Mandurah business is now a national finalist in the Australian Small Business Champions Awards 2008, which are also sponsored by the CBA. "To be winners in our Peel regional awards last year was a dream come true," said Peel Tyre Service owners Matthew and Robyn Cook, pictured receiving their latest award from the CBA's Andrew Stiles. "And to be winners in the MTAWA awards earlier this year was unbelievable. Now to be a national finalist in the Australian Small Business Champions awards and to be representing our state and industry is a very proud moment for us."

New Members for Sept/October

MTAWA is delighted to welcome these new Members to our organisation.

AK Cylinder Heads Ashfield Smash Aussie Air Suspension AUSWA Automotive Engineering Autogas 1 AutoBahn Mechanical & Electrical Services - Ellenbrook Auto Exclusive Perth Automobile Excellence Auto Pit Stop Avanti Tyre Service Ballistik Bikes Barron Motors Boddington Tyre Service Bridgestone Select - Balcatta Busselton Subaru Service Camec Pty Ltd Camper Trailers WA Pty Ltd Car Clinic Cars WA Champion Bay Mechanical Services City Centre Car Rentals Club Red Cars Classic Tyres & Batteries Countdown Auto Crown Engines D-Gas Pty Ltd DeeJay's Smash Repairs Deals on Wheels Dongara Body Builders Dongara Mechanical Repairs Dongara Smash Repairs Dream Host Executive Transport Drive Away Autos Dr Mark Car Surgeon Ellenvale Auto Electrics Farmers Centre Narrogin Geraldton Auto Electrics Geraldton Automotive Machining Geraldton 4WD Golden West Limousines Gnangara Smash and Rust Repairs Graham Manley Auto Repairs Graeme Hosken Autos Groper RV Highway Auto Barn Hutton & Northey - Corrigin Linn Rover Ian Diffen The Tyre Factory Maddington Johnny Nguyen Automotive Services Centre Kimberley Krash Repairs Kimberley Mechanical & Tilt Tray K-Tec Motorsport M and D Used Cars Malaga Autobody Worx Midwest Performance Murray's Panel & Paint Narrogin Toyota Northside Transmissions/Just Mechanics O'Brien Smash Repairs Peel Cars and Commercials Perth Autobody Refinishers Peter Speciale Smash Repairs Pro Care Mechanical Services Rae Baillie Road Runner Mechanical Services Road Runner Panel and Paint Sawyers Tyre Warehouse Seadoo Sport and Leisure Senior Smash Repairs Smartbar WA Southside Mechanical Services Southwest Brakes Sun City Wreckers & Towing Tyrepower Greenwood Tyrepower Subiaco Tru-Blu Smash Repairs Tyrepower Clarkson WA Diff Centre Walch Tyres Geraldton Wagin Mechanical Repairs Wayne's Spraypainting Wayne Poletti Automotive Centre Webb Auto Sales West Coast Car Sales

Member stationery delivery schedule

· · · Stock stationery ordered before 12pm: Next day delivery Stock stationery ordered after 12pm: 48-hour delivery Overprinting: 10 day delivery after final proof received

18 | M OT OR WE S T E R N A U S TR ALI A | SEPTEMBER - OCTOBER 2008

Member.Support.//

Health & Safety

Chris Macainsh, Occupational Safety & Health Manager Contact: 08 9453 7941, [email protected]

Safety Management Plan for Bus Contractors

MTA member Arthur McHugh contacted the MTA earlier this year, asking for some help with Occupational Safety and Health. In particular, Arthur wanted to know if the MTA had an appropriate Safety Management Plan.

The answer to both questions was yes. I arranged to meet Arthur, from AJ & JA McHugh Bus Contractors, on his school bus before his afternoon run in Kelmscott. From the information Arthur provided, I was able to identify what he was doing well and what changes were needed to his safety system and documentation. The changes would ensure that Arthur was providing a safe workplace for his drivers to meet his Occupational Safety and Health (OSH) legal obligations and, in so doing, would also satisfy Public Transport Authority OSH requirements. Over a few discussions, Arthur and I were able to finalise how he could apply the Safety Management System.

Keen to ensure the system was relevant, I asked Arthur if he had found it useful. His response was that it was extremely helpful, particularly the documentation for drivers that covered what to do to report a hazard and the emergency procedures. He found the induction forms useful, and they also meant that there was a record of what instructions and guidance Arthur had given to his drivers. Both he and the driver could sign off that the information has been provided. Arthur said he had recommended contacting the MTA when other bus contractors had spoken to him about having problems developing a Safety Management Plan. I will stay in contact with Arthur to ensure everything runs smoothly and to provide ongoing support for him and his business.

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Member.Support.//

Industrial Relations

The main Federal Awards applying to the vehicle industry are the: · · Vehicle Industry Repair, Services & Retail Award 2002 (covering vehicle repair, services and retail); and Vehicle Industry Award 2002 (covering vehicle manufacturing, including motor body work). The MTAA Industrial Relations body, the Motor Trades Industrial Council, on which MTA WA sits, made a submission to the AIRC that priority be given to the vehicle industry sector as a whole for Award modernisation. However the Commission decided that Award modernisation for both awards would not occur until 2009. Both awards will now be dealt with as part of Stage three of the Award modernisation process, which will start on 6 March 2009 and conclude by 4 September. The MTA WA Industrial Relations Department will ensure that the integration of the State Award into the Federal Award occurs with proper recognition of the interests of members who will be affected by the process.

Rod Gifford, Industrial Relations Manager Contact: 9453 7931, [email protected]

Federal award modernisation on its way

The modernisation of all Federal Awards will not take place until 2009 despite attempts by the Federal MTAA Industrial Relations body, on which MTA WA sits, to have awards for the vehicle industry sector dealt with as a priority.

In March this year, the Federal Labor Government legislated for the Australian Industrial Relations Commission (AIRC) to conduct the Award modernisation of all Federal Awards by the end of 2009. This decision will affect all businesses in WA conducted by corporate entities (that is Pty Ltd companies) because State Award coverage will be integrated into the Federal Award structure. The first issue the AIRC had to decide was which of the industry sectors were to be treated as a priority and have their Award modernisation finalised this year.

Changing fortunes

Initially the AIRC had decided that the vehicle manufacturing sector would be a priority for Award modernisation rather than wait for 2009 (but the repair, services and retail division of the vehicle industry would be dealt with at a later stage). In the three months before that decision was reversed, consultation occurred between the AIRC and the parties to the Vehicle Industry Award concerning the modernisation of the Award, including incorporating into the Award the new award flexibility clause. This consultation process included involvement from the Motor Trades Industrial Council to ensure that the interests of MTA members affected by the Award were properly represented. A draft modernised award was expected to be formed following that consultation. For MTAWA members currently covered by the State Vehicle Builders Award, and whose business is conducted via a corporate entity, the Award modernisation process will also involve the integration of relevant terms of that Award into the Federal Award. This will mean that where terms and conditions of the Award are different in any significant way, those terms will be retained in the Federal Award for WA employers, but only for five years. After that, all Federal Award terms will apply.

Leave and other benefits

Members should also note that the modernised awards in the Federal system will include provisions relating to leave and other benefits that will be included in further workplace relations legislation to be introduced by the Federal Labor Government. These National Employment Standards will replace the Fair Pay and Conditions Standards, dealing with hours of work, annual leave, sick/ carer's leave, compassionate leave and parental leave, which currently still apply under the WorkChoices legislation. It is expected further workplace relations legislation, incorporating the National Employment Standards, will be introduced into the Federal Parliament in October. Once they are passed, they will form part of the modernised awards system to take effect from the beginning of 2010. Members will be advised of developments with the new employment standards.

20 | M OT OR WE S T E R N A U S TR ALI A | SEPTEMBER - OCTOBER 2008

Member.Support.//

Green Stamp

Nick Bombak, Environment Manager Contact: 9453 7900, [email protected]

Turning automotive scrap into gold

WA automotive businesses can play their part in helping the environment while also helping those in need through the Scrap to Gold initiative.

Scrap to Gold is an environmentally responsible program that uses recycling to help businesses and the community protect our planet and its resources while helping people in need. The program, which started in 2001, involves the innovative concept of collecting and selling scrap metal and batteries for recycling. Scrap such as structural steel, wear material and uncontaminated scrap is collected into dedicated bins and collected and weighed by SimsMetal. All of the proceeds from the scrap are forwarded to the St Vincent de Paul Society's Vincentcare, which provides support and accommodation to people living with mental illness or homelessness. These services include: · Accommodation at any time; · Vincentcare Community Integration Program, which offers activities and skills training; · Vincentian Village, a 28-unit independent facility; and Support Officers, who provide psychosocial support and assistance · Vincentcare Accommodation, which is shared and independent accommodation for people experiencing mental illness, homelessness and youth at risk. If your business produces 3-4 tonnes of scrap metal every four weeks, you could become involved in Scrap to Gold (STG) by contacting the STG Coordinator and asking for a dedicated recycling bin at your worksite. If your business does not produce enough scrap metal but you want to help, you can donate your vehicle batteries or become a collection point for batteries. For more information on the Scrap to Gold program visit www.scraptogold.org.au or call (08) 9374 3206.

Worldwide Online Printing O'Connor are offering 250 business cards FREE with every order of 250 business cards.

To take advantage of this offer please contact us on:

(08) 9331 7111

28 Parkinson Lane Kardinya WA 6163 T (08) 9331 7111 F (08) 9331 8199 E [email protected] W www.worldwide.com.au MENTION THIS AD WHEN YOU PLACE YOUR ORDER

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In.Business.//

Tax Office compliance focus for 2008-09

The Australian Tax Office (ATO) has sent out its annual alert to put taxpayers on notice of what will be under the microscope for this financial year. In releasing the Compliance Program 2008-09, the ATO announced it will focus on income tax, tax havens, dodgy tax schemes, wealthy individuals, large business and the cash economy in the coming year. This year, the ATO is expanding its coverage of income tax compliance issues across the board following an increase government funding, and is examining the compliance risks associated with partnership and trust distributions. Specific issues for small and medium business the ATO will focus on include: · Income tax and fringe benefits tax (FBT): The ATO expects to undertake 595 reviews and 370 income tax and FBT audits as well as contact 1,300 businesses to verify specific income tax and FBT issues; · · GST: Focus on unreported property sales and other compliance issues around property transactions; Excise: Conduct 150 reviews and audits and email 74,000 businesses informing them of the new eligibility for fuel tax credits. For more information, see the Compliance program 2008-09 at www. ato.gov.au.

Hoax email warning for MTA members

The Department of Consumer and Employment Protection has warned MTA members to be vigilant against suspect emails following the circulation of a hoax Shell fuel email.

The email offering an online voucher for free Shell fuel was found to be a prank, but Consumer Protection is warning computer users not to let their guard down as there could be something more sinister to it. When users click on a link in the email, a song with the words `you are an idiot' plays and a `smiley face' flashes on the screen. "While this has been a nuisance to Shell and consumers alike, we want to renew our warnings about hidden viruses and spyware that can lurk in seemingly innocent emails," Consumer Protection Commissioner Anne Driscoll said. "This particular email has been forwarded by numerous people. "Do not to click on links contained in emails nor respond to messages from sources you do not know and trust, as they could harvest information from your computer and be used for cyber fraud and identity theft. "Generating or distributing unsolicited bulk emails is known as spam and is an offence that carries stiff penalties." MTA members are urged to report spam to the Australian Communications and Media Authority via the form on their website, www.acma.gov.au.

Repairer licensing information sessions

By now, everyone in the automotive industry knows that new laws mean that automotive personnel that carry out certain types of repair work are required to have a Repairer's Certificate. However, not everyone knows how the repairer licensing system works, or what they have to do to get a licence. The Department of Consumer and Employment Protection is holding free repairer licensing information sessions across the State. All sessions have been scheduled for 6pm. For more information contact the Motor Vehicles Branch on 08 9282 4338 (1300 304 054 for country callers). Location Wilson Bunbury Gosnells Karratha Port Hedland Fremantle Northam Hillman Date 14 October 2008 21 October 2008 28 October 2008 11 November 2008 13 November 2008 26 November 2008 1 December 2008 9 December 2008 Venue Wilson Hall Koombana Bay Sailing Club Lyall Richardson Hall, 2232 Albany Hwy Welcome Lottery House, 7 Morse Court Cooke Point Recreation Club The Navy Club, 64 High Street Northam Visitors Centre Hillman Hall, Meeting Room, Unnarro Rd

22 | M OT OR WE S T E R N A U S TR ALI A | SEPTEMBER - OCTOBER 2008

In.Business.//

GST Issues

Tony Ince - PKF Chartered Accountants 08 9278 2215

While politicians play politics, business and consumers pay

The on-again off-again increase in Luxury Car Tax was the epitome of bad tax implementation, with the problems surrounding its uncertainty creating much grief for vehicle dealers.

The GST does not leave politicians much room to move. To change the rate from 10%, the Federal Government would need a lot of political courage and the support of the majority of the states and territories. While they may have the latter, I'm not sure they have the former. If they want to squeeze any more tax out of us through "indirect" methods ­ that is, not income tax ­ they don't have many options. Enter the Federal Budget announcements to increase the tax on so-called `alcopops' and luxury cars. Agree with it or not, the proposed increase in the Luxury Car Tax (LCT) rate from 25% to 33% seemed pretty straightforward. The government apparently thought it would be difficult for anyone to argue that the tax on luxury cars should not be increased. After all, it's only rich guys like Malcolm Turnbull and his mates that can afford "luxury cars". Wrong: opposition from everywhere. Apart from the Liberals who oppose the increase because the government suggested it, Independent Senator Nick Xenophon wanted amendments to protect hybrid vehicles, and the Greens said the legislation should be withdrawn and redrafted to tax fuel inefficiency of vehicles. Family First Senator Steve Fielding considered the changes would unfairly affect farmers and tourism. Ultimately, the increase was voted down in the Senate first time around. But that didn't stop the government, who immediately promised to re-introduce the bill two weeks later. An amended bill was re-introduced and passed by the Senate. In the meantime, while politicians play their power games, what do businesses that are responsible for imposing the new tax from 1 July 2008 do? The Australian Tax Office is quite helpful. If the tax increase passes and is retrospective, the dealer will have to pay it, even if he hasn't charged it (but there won't be any penalties for not paying a tax that didn't exist when you charged it). But it's easy, says the tax office. They will allow you to go back to your customer and recoup it. Nice bit of marketing, that. If it doesn't pass and you have charged it, it seems that you have to give it back to the customer. Confusion reigns. Politicians play politics over seemingly insignificant issues while trying to score points with electors. Meanwhile business is caught in the crossfire, trying to sort out the mess and satisfy customers while still making a living. When these seemingly small issues become political ping pong, it is easy for the politicians to forget about the anxiety and the cost that business goes through while they play their games. Perhaps they should be more practical in the way they approach these matters and stop trying to blame each other. Do what you have to do but don't make business and the consumer pay for your ego. It's hard enough in business without having to deal with political point scoring.

Effecti Effectively reach your major target market in the motor industry by inserting your brochure mo in the MTA magazine

· · · · Your brochures will achieve immediate attention. They will initiate interest in your company and its services. It will be retained by potential clients for future reference. Brochures can be double sided or 4 pages

And most importantly - your brochure will be posted To key desision makers of major WA companies who are members of The Motor Trade Association.

For details, please contact Michael Fitzpatrick at Media Tonic Ph (08) 9388 7844 or email [email protected]

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In.Business.//

Business Doctor

Jeff Miles ­ www.thebusinessdoctor.com.au 0413 606 089

Getting paid labour to 90% recoverable or better

Running any business is about getting the most out of your employees, ensuring that they not just pay for themselves but that you make a profit on their efforts. Typically I look for at least a 90% return on labour for my clients.

In today's climate that means you are paying around $25 an hour. But that figure is very volatile and should be tempered by a good dose of reality, dependant on your particular marketplace. The charge out rate should be at least $70 an hour for a general workshop and if you are a dealership, that rate needs to be at least $110 an hour of paid labour. This rate is expected to change and the only way that it will go is up. Demand on wages is not going to stop, and there is such a shortage of skilled labour that wage pressure will only increase. You will need to monitor wage costs as market demand dictates. You need to pay well so that you attract good staff. So what else goes into labour recovery? For a start, you need to allow a percentage on each job for foreman or supervisor labour. Consequently for any workshop to run well, you need to have at least three income producing earners for every foreman or supervisor. In polling my clients and other workshop owners, the average remuneration for a foreman of a small workshop - that is less than five mechanics, three apprentices and one Trades Assistant - is around an annual salary of $55,000 plus superannuation and benefits and bonuses. In regards to bonuses, these must be achievable and you need to calibrate the bonus system so that it is achieved at least 70% of the time. If it is not, then the targets are probably too high or the staff do not have the workload to justify such a large team. Now one of the best ways to get employees to lift their productivity is to link hours billed to a bonus structure. However there are a few pitfalls: · · · · · · Overtime is paid at a single time flat rate; Workers are paid a bonus over and above their hourly base rate; The bonus is for recovered hours that are billed to the client; There is a warranty `claw-back' against the employee should they get any warranty claims; Office staff must be able to recover the quoted hours from the customer; The business has enough work `banked up' so that the employee is constantly fed the right type of work for their level of experience and training; and · The employee does not need to drive customers around as this takes them from income producing work. There are lots of additional things that can be considered as part of a bonus system, like trading off some leave loading entitlements, buying back holidays and depending on the relevant legislation, some sick days. However, before going down this path, please consult with an Industrial Relations specialist.

Utilisation versus availability

I have a simple excel spreadsheet called the Utilisation Versus Availability spreadsheet, which I can email to you. All you need to do is replace the information in my template with your business information and you are off and running. What you will need to do next is match the Utilisation rate against the Availability rate. For example, let's assume you have three mechanics and a third year apprentice each working 40 hours a week. That means four fee earners. Let's say the pay rate is the same for all, $25 an hour. This would mean four employees multiplied by 40 hours each, which is 160 hours. So you are paying a minimum of $25 per hour x 160 hours in wages for the week, which equals $4,000. Now the charge out rate target is the same calculation, but the target here is 90% of the 160 hours. Assuming a charge rate for a streetside workshop, this would equate to revenue of $70 an hour. Multiple that by 144 hours (which is 90% of 160 hours), which equals $10,080 for the week. This is pretty impressive but when you add on the parts sales that you can make to each customer, it just gets better. The target Gross Profit Margin for each job is at least 50%, which includes all labour at $25 an hour and a charge rate of $70 minimum with parts added. And your utilisation of labour at this rate needs to be at least 90% of the amount of labour that you have available. I have clients who are consistently getting 100% and at times have peaked at 106% utilisation of what they have available. If you have questions or comments, send me an e-mail at [email protected] thebusinessdoctor.com.au.

24 | M OT OR WE S T E R N A U S TR ALI A | SEPTEMBER - OCTOBER 2008

In.Business.//

Financial Matters

Darren Fissioli - Thornton Partners Pty Ltd Chartered Accountants (08) 9421 1722

Core values ­ a compass by which you succeed

If you have been in business any length of time, you've probably come across a sea of definitions for leadership. Regardless of how leadership is defined, we all know it when we experience it. More importantly, we notice when it's missing.

In business, the purpose of leadership is to inspire others to follow your vision and direction for your business. That means getting people to move together in the same direction - the direction that is going to sail your business successfully. And to do that you need a compass. Core values are the compass by which business leaders motivate their team. Have you ever heard of the saying: `if you don't stand for something, you're liable to fall for anything'? People don't tolerate, much less respect, someone in a leadership position who will fall for anything. Leaders know their values and direction. More importantly, they make a point of giving their team the chance to steer the business along the charted course. In the best businesses, team members are motivated by the chance to be something greater than themselves. And the leader gives them that opportunity. What are your core values? When you started your business, how did you want it to run? What did you want to motivate people? Don't worry about being "wrong" when you answer these questions. The important thing is to answer them. Perhaps, respect, open communication and ontime delivery of service are your core values. Or it may be delivering your products at the lowest cost. The first step in leading your crew is identifying the values by which you and your team are expected to operate. Remember that people want integrity in their leaders. There's no faster way to create mutiny than to lose the trust of your followers. If you find yourself having difficulty abiding by the core values, how will you convince your team to do the same? The values people see in you are those you act on, not those you talk about. Your actions will always be consistent with your real values, whether or not you are aware of or admit them. Your core values should be clearly stated in your business and strategic plan, important employee communications and in interviews and reviews. More importantly, they should be evident in your actions in everyday communication and interaction with clients, crew and business partners. If there is a regular or frequent clash between the stated values and the behaviours of the people in your organisation, it's time to assess the values, the leaders and the business priorities. If you discover that you actually value timeliness over creativity, that's your prerogative. Just be sure to change your message to acknowledge it, or change your actions so your team does not get frustrated.

The great underinsured

Many small businesses are significantly underinsured, according to the results of a recent survey completed by loss adjusters McLarens Young International for CGU Insurance. Alarmingly, the McLarens Young survey showed that a staggering 82% of businesses that own buildings do not insure them adequately, 65% have no business interruption cover and 47% do not adequately insure their stock. "Most small businesses have no idea that they are underinsured or have the wrong cover until it's too late'', CGU Motor Trades National Manager Kevin Cleland said. "It's only after they experience a major loss that the problem comes to light." In conducting the survey, McLarens Young International visited 1006 small businesses with under 20 employees and systematically assessed their assets and cash flow to determine whether their insurance cover was adequate. Of particular concern was the almost total lack of adequate business interruption protection to cover cash flow while a business recovers from a major loss. Mr Cleland said it can take months or years to rebuild after a major loss, yet few small businesses can afford to stop trading or operate at reduced capacity for a significant period of time. "These findings show that small businesses don't really understand what their insurance covers them for and often look to cut corners to reduce their overheads," he said. "Unfortunately, this false economy can lead to them losing their entire livelihood. Many of the businesses we looked at had not increased their level of insurance protection in the past three years. "There is a warning here for MTA members and for all in small business: underinsurance can cripple any business, it may even bankrupt it." CGU Motor Trades Insurance is a partner of MTA WA and is recommended and endorsed as the specialist insurer to the motor trade. MTA members can call CGU Motor Trades Insurance on 132 338 to discuss their current cover and any other insurance matters.

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The only true test of performance is time.

MTAA Super's Balanced Option. Rated No.1 over 3, 5, 7 and 10 years.

Independent industry experts, SuperRatings, has again rated MTAA Super's Balanced Option No.1 for performance over 3, 5, 7 and 10 years. Right now, that kind of long term performance is more important than ever. Add the fact that MTAA Super as an Industry Super Fund has low fees and pays no commissions to financial advisers, and you'll see there's no better fund to be with to ride out the ups and downs of the financial market. To find out more, call 1300 362 415 or visit www.mtaasuper.com.au

An Industry SuperFund

SuperRatings SR50 Balanced Index Survey 30 June 2008. Past performance is not a reliable indicator of future performance. This advertisement contains general advice only. You should consider whether investing in a MTAA Super product is right for you and consider the Product Disclosure Statement available from MTAA Super before making an investment decision. Motor Trades Association of Australia Superannuation Fund Pty Ltd (ABN 14 008 650 628, AFSL 238 718)

INFORM A T I O N SPO N SO RED BY MT AA SU PER

2007- 08 Final Crediting Rates

The Motor Trades Association of Australia Superannuation Fund (MTAA Super) announced its final crediting rates for each of the Fund's member investment options for the 2007-08 financial year. "The Fund's innovative two portfolio strategy, which has been in place and refined over more than a decade, continues to demonstrate its all-weather characteristics and an ability to perform relatively better than its peer group in both rising and falling or volatile markets, and therefore over the long term. This year it has demonstrated, yet again, its ability to outperform in a range of market conditions

2007- 08 Crediting Rates Growth Balanced (Default Option) Conservative Target Return Australian Shares International Shares Cash Diversified Fixed Interest

% 2.49 -2.13 2.42 8.38 -10.30 -16.41 5.81 5.22

and to withstand shocks to the financial system better than the strategies employed by the Fund's peers." he said. "Few of our competitors can claim such consistency of strong performance, demonstrated by the fact that, as experienced in prior periods, the Fund is joined at the top of the short-term rankings by a new group of peers, while other previously high ranked performers have fallen." he added. MTAA Super is one of Australia's best performing funds with more than 280,000 members, 32,000 employers and $6.1 billion in funds under management. Based on its performance, low cost, flexible investment options and service to its members and their employers, MTAA Super has been recognised and independently rated at the highest levels by researchers SuperRatings and SelectingSuper. A full copy of the final crediting ratings are available on the MTAA Super website www.mtaasuper.com.au.

The recent volatility and downturn of financial markets has resulted in negative returns for super funds over the past year. MTAA Super's Balanced Option remains the best-performing fund over three, five, seven and 10 years, as assessed by independent analyst SuperRatings and number 3 over one year*. The Fund's Two Portfolio Strategy for investment is specifically designed to weather market storms and deliver long-term results. "Our members and their employers can be assured that although a negative return is an unwelcome outcome, the investment strategies which MTAA Super employs are designed to produce long term returns ahead of other funds." said Michael Delaney, Principal Executive Officer and Fund Secretary.

Important information The information in this article is provided by Motor Trades Association of Australia Superannuation Fund Pty Ltd (ABN 145 008 650 628 AFSL 238718), trustee of the MTAA Superannuation Fund (MTAA Super) (ABN 74 559 365 913). Any advice contained in this article is of a general nature and does not take into account your objectives, financial situation or needs. You should consider the appropriateness of this advice having regard to your own objectives, financial situation and needs and if necessary seek professional advice before making any investment decision based on this advice. The MTAA Super Product Disclosure Statement (PDS), an important document containing all the information you need to make a decision about MTAA Super, can be obtained by calling MTAA Super on 1300 362 415 or from www.mtaasuper.com.au. You should consider the PDS in making any decision about MTAA Super. *As reported by SuperRatings'30 June 2008 SR50 Balanced Index survey (www.superratings.com.au). Past performance is not a reliable indicator of future performance.

In.Business.//

MTA partners ­ special offers for members

The MTA has secured special partnership arrangements with several companies to help make your MTA membership pay. Here, you will find our MTA partners and details of the special rates and offers available to MTA members. Watch this space for new partners and updated offers. NEW PARTNER West Club

In January 2009, members will receive their Westclub/MTA directory, which includes 12 months membership, a 2009 Discount Directory and Membership Card, access to discount tickets to cinemas and Rottnest Island, fantastic events all year round, plus discounts on everything from restaurants to hotels, home and garden, and shopping. Members also have access to the exclusive online Wineclub at www.westclubwines.com.au, which features no joining fee and free delivery in the metropolitan area. For more information, visit www.westclub.com.au.

CDM Communications

CDM Communications can take care of all your communication requirements ­ mobiles, fixed line, PBX or Broadband. Up until November 30, MTA members can take advantage of a special offer from Telstra Business Systems (TBS) and LG-Nortel Systems. Purchase a new phone system from CDM Communications through the TBS program and you will be eligible for free installation up to $1,000*. For more details, call Kerry Bramley on 08 9244 9444.

Dun & Bradstreet

Do you get tired of empty promises? For $99 you can become a member at our MTA WA discounted rate with preferential commission charges. D&B have a proven track record to recoup monies outstanding while educating your debtors of your terms of trade. To take advantage and improve your cash flows please contact Jason Sutherlin on 08 9426 1845 to discuss and recoup your monies outstanding.

CGU Motor Trades

CGU Motor Trades is the MTA's preferred insurance provider. As specialists in the motor trade and risk management, CGU provides industry know-how to help tailor the right package for MTA members. Each member also receives a free risk assessment before joining CGU Motor Trades. Speak to one of CGU's motor trade specialists today on 132 338.

M2 Technology

MTA members can take advantage of our exclusive special offers on the range of services and products we provide. From On Hold messages, Call Management systems, IT and computer support and highly effective SMS software packages, we can assist with all communication needs. For more information on the offers available, email [email protected] or call Marty Rivers on 08 9316 1466.

IRDI Legal

IRDI Legal can help MTA members with any legal work relating to buying and selling businesses and properties, leases, wills, franchising, commercial agreements, contract negotiations, reviewing of corporate structures, trusts, company law, intellectual property and copyright. If you require assistance in any of these areas of law, contact IRDI on 08 9443 2544 stating that you are an MTA member. For more information, visit www.irdi.com.au.

The West Australian

The West Australian's long association with the MTA, and its status as the MTA's preferred media partner is very important to the newspaper. In 2008, The West celebrates its 175th year of publication, with our ongoing extensive motoring coverage and product development supporting the automotive industry every week. The Motoring team will continue to present the latest information to our strong base of advertisers and readers.

Noel Berent Advertising

Noel Berent Advertising has enjoyed a long and successful association with the MTA, creating, booking and organising its advertising for many years. Members looking to expand can take advantage of Noel's extensive experience in planning, media buying, marketing, creation and production of all forms of advertising - with the assurance of total customer service. Contact Noel Berent on 08 9245 8881 or [email protected]

HBA Health Insurance

HBA Health Insurance has launched the MTA Health Plan in Western Australia and looks forward to tailoring corporate health plans for MTA members. For information on the MTA Health Plan, contact HBA on 1800 649 406 or www.hba.com.au.

Commonwealth Bank

Commonwealth Bank offers its clients a competitive rate on all their transactions. You all have a personal banker and can contact Karen Frey anytime on 08 9215 8526 and she will direct you to your personal banker.

Worldwide Printing O'Connor

Worldwide has just become the MTA's preferred printing supplier. To celebrate, Worldwide Printing has an introductory offer for MTA members: a `buy one box get one free' deal for premium business cards. Contact Barrie on 0407 991 281 or [email protected] to place your order by quoting your MTA membership number.

Members Equity Bank

Let Members Equity Bank (ME) help you with competitive, low fee products with exceptional and convenient customer service. ME is 100% owned by some of the country's leading superannuation funds and was established to provide working Australians with a fair deal for their banking. For more information visit www.membersequity.com.au or call Steve Cartmall on 0411 659 076.

GMHBA Private Health Insurance

When MTA members join GMHBA, they won't have to serve the normal two month extras waiting period for Physiotherapy, Occupational Therapy, Pharmacy or General Dental. The normal two month waiting period is also waived for any level of Hospital cover except for Psychiatric, Rehabilitation or Palliative care (conditions apply). For a quote, call GMHBA on 1300 4 GMHBA (46422) or visit www.GMHBA.com.au.

* For new memberships (no previous extras cover) or where 12 months continuous dental cover has not been in existence, all dental benefits will be limited to $200 per person/single membership and $400 per family membership during the first 12 months. All other waiting periods and pre-existing ailment restrictions still apply.

Capricorn Society Limited

Established as a co-operative in Perth in 1974, Capricorn Society Limited is now over 12,000 members strong in three countries. Our members own and manage Capricorn, with purchases exceeding $750 million a year from around 1,300 top name suppliers. Capricorn operates its own Mutual (insurance alternative), travel agency and finance division. Call 1800 999 233 or visit www.capricorn.coop to see how you can save time and money.

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Division Contacts

AADA: Peter Fitzpatrick APRAWA: Mark Wyncoll ARD: Charles Triscari BCA: Marie Donato BRD: Charles Triscari CVIA: David Lillico ERAWA: David Lillico 4WDIA: David Lillico LMVD: Peter Fitzpatrick MCIA: Charles Triscari RVID: Peter Fitzpatrick SCV: Marie Donato SPAD: Sharon Hayden SSCSA: Marie Donato WAFMD: David Lillico WATDA: Marie Donato 9453 7901, 9453 7942, 9453 7911, 9453 7912, 9453 7911, 9453 7913, 9453 7913, 9453 7913, 9453 7901, 9453 7911, 9453 7901, 9453 7912, 9453 7903, 9453 7912, 9453 7913, 9453 7912, [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

AADA

Australian Automobile Dealers Association

Chairperson, Frank Schwarzbach Division Manager, Peter Fitzpatrick

Luxury Car Tax Passed

As Motor was about to go to press, the Federal Government's Luxury Car Tax (LCT) bills were passed by the Senate after amendments were made to win the support of minor parties. The LCT rate will increase from 25% to 33% for vehicles costing more than $57,180. Amendments to the original legislation mean that the increase will not apply to primary producers and tourist operators. Fuel efficient cars valued up to $75,000 will also be exempt if they use no more than 7L/100km of fuel. The increase will apply to vehicles contracted for sale after the night of the May Federal Budget, when the Government announced the planned increase. The LCT threshold will also be subject to the consumer price index for motor vehicles indexation until at least 1 July 2012.

Australian Vehicle Sales ­ August 2008

New vehicle sales in WA in August 2008 were 10% lower than the corresponding month in 2007, with 1078 less vehicles sold. So far this year new vehicle sales are ahead by a slender margin of 0.1% compared to the first eight months of 2007. Only Queensland (-3.8%), Australian Capital Territory (-3.8%) and New South Wales (0.9%) performed worse than Western Australia. The national sales figures by State and Territory for the month and year to date are: Total Month YTD Variance +/- Vol. & % Market 2008 2007 2008 2007 MTH YTD MTH YTD ACT 1180 1424 10732 11153 -244 -421 -17.1% -3.8% NSW 22669 26549 212496 214428 -3880 -1932 -14.6% -0.9% NT 855 791 7664 6893 64 771 8.1% 11.2% Qld 15679 19145 151877 157847 -3466 -5970 -18.1% -3.8% SA 5034 5128 44134 41351 -94 2783 -1.8% 6.7% Tas 1680 1481 12493 11874 199 619 13.4% 5.2% Vic 20575 22958 184176 175000 -2383 9176 -10.4% 5.2% WA 9652 10730 80423 80327 -1078 96 -10.0% 0.1% Total 77324 88206 703995 698873 -10882 5122 -12.3% 0.7%

A Switch to Smaller Vehicles

Recent surveys have indicated that private buyers in particular are now switching from larger to smaller vehicles in increasing numbers. Only one in twenty large and upper large passenger vehicles are now purchased by private buyers with one in ten by companies and one in four by government. The shift to smaller vehicles is also likely to spread to industry and government departments with the introduction of climate change measures and the need to track carbon emissions. This will place additional strain on Australian manufacturers who traditionally supply most of the large vehicle market in Australia. A change in buyer habits is also having a significant impact on used vehicle sales with larger used vehicles being much more difficult to sell.

Sales by Segment

Sales of passenger vehicles have dropped this year with a decline of minus 10.9% for August and minus 3.7% on a year-to-date basis. SUV sales also declined quite considerably in August (-17.1%) but remain 3.9% ahead of last year. Sales figures by segment are: Volumes Month YTD Variance +/- Vol. & % 2008 2007 2008 2007 MTH YTD MTH YTD Passenger SUV Light Commercial Heavy Commercial Total Market 5431 6093 1833 2210 1996 2027 400 392 9652 10730 42791 44420 17390 16735 17135 16236 3107 2936 80423 80327 -662 -377 -31 -8 -1078 -1629 655 899 171 96 -10.9 -3.7 -17.1 3.9 -1.5 5.5 -2.0 5.8 -10.0 0.1

Sales by Buyer Type

Month 2008 2007 Passenger SUV Light Commercial Heavy Commercial Total 5431 6093 1833 2210 1996 2027 400 392 9652 10730 YTD 2008 2007 42791 17390 17135 3107 80423 44420 16735 16236 2936 80327 Variance +/- Vol. & % MTH YTD MTH YTD -662 -1629 -10.9% -3.7% -377 655 -17.1% 3.9% -31 899 -1.5% 5.5% -8 171 -2.0% 5.8% -1078 96 -10.0% 0.1%

WA Used Vehicles ­ Private ­v- Dealer Sales (June 2008)

Overall Seller Dealer Dealer Private Private Seller Dealer Dealer Private Private Seller Auction Auction Private Buyer Dealer Private Private Dealer Buyer Dealer Private Private Dealer Buyer Dealer Private Auction Number 4128 11287 17428 8663 Number 1422 2352 11454 790 Number 26 57 51

Licensed Premises

Correspondence has been initiated with the Motor Vehicle Industry Board concerning a proposal being considered within the motor vehicle branch that would require premises to be licensed when new vehicles are stored away from dealerships because of space constraints. The Board has been advised that the industry is totally opposed to the proposal because there is no inspection requirement for the vehicles and the storage facilities are not areas where the vehicles are on display or held for the purpose of "carrying on business", which are the main requirements for licensed premises under the Act. As there is little or no reason for proceeding down this path, hopefully the Board will see sense on this issue. Under $5000

Auctions

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Vehicle Duty ­ Rate

The AADA Committee has decided not to support a suggestion by State Treasury to revert to a calculation of vehicle duty on the sale price of the vehicle. While consumers may pay slightly more duty on a vehicle purchase in some instances, overall many buyers would pay a higher rate because of the additional duty paid on options and accessories which would be added to the cost of the vehicle. It was considered that the manufacturer's list price provided a much clearer and less hazardous path forward for dealers, who in the past have had to pay large sums in back taxes because of confusion over the calculation of duty on the final price of the vehicle. It is felt that continued use of the manufacturer's list price method provides greater certainty to dealers in their calculations on new vehicles.

Bracks Review of the Automotive Industry

The recent release of the Australian automotive review conducted by former Victorian Premier Steve Bracks has received a mixed reaction from the motor industry nationally. Some of the recommendations, such as the reduction of motor vehicle tariffs from 10% to 5% by 2010, were welcomed by importers but condemned by Australian manufacturers. The recommendation to bring forward and double to $1 billion the Green Car Innovation Fund has been welcomed, as has the financial support likely to flow to new technologies to meet demand for low emission fuel efficient vehicles. With Australian manufacturers now relying on increasing volumes of exports, the encouragement to government to expand free trade agreements, particularly in the Gulf States, the Association of South East Asian Nations and South Africa, was also welcomed. The review clearly spelt out that the Australian automotive industry is strategically vital to the nation in terms of exports, employment and innovation and that our Australian economy benefits from the investment, jobs, skills, research, development and innovation that the motor industry generates. It remains to be seen how much of the Bracks Review the Labor Government implements. There are positive signs, particularly from Senator Kim Carr, the Minister for Innovation, Industry, Science and Research, that government support for Australian manufacturing is particularly strong and this should see increased funding flowing into the vehicle and component manufacturing industries as they struggle to compete in the international motor vehicle market.

via Divisional News on the MTA WA website, or drop me a line and I can forward a copy.

Restricted Air-Conditioning Licence

The outcome of the recent stakeholders meeting with the Federal Department of Environment, Water, Heritage and the Arts was disappointing, with a viable restricted airconditioning licence seemingly still some way off. Due to this delay, APRAA suggests that any member's employees who decommission vehicle air-conditioning systems and do not have a licence should obtain a Refrigerant Recoverer Transitional Licence. The qualification for this licence is a letter from the applicant's employer confirming that they can safely decommission automotive airconditioning systems. The application form can be downloaded from the ARC website, www. arctick.org, or contact me and I will arrange for a quick guide to be forwarded to you.

Vehicle Duty ­ Dealer Vehicles

A Senior Counsel opinion will be sought on the Minor Incidental Purposes test applied by the Office of State Revenue to dealers' vehicles. It is considered that the application of this section of the Act is harsh and oppressive, with dealers having to monitor the movements of demonstrator, loan and staff vehicles to avoid paying Stamp Duty on vehicles that may be absent from a dealership for a short period. The matter will be taken up with the State Government once this opinion has been obtained to come up with a more sensible application of this section of the Act.

Scrap to Gold

Vincentcare, a division of the St Vincent de Paul Society, has a metal recycling initiative called Scrap to Gold. This program has recently been expanded to encompass recycling of batteries. The Green Stamp article on page 21 of this edition of Motor outlines this program in more detail. I encourage any member that has room for a pallet on their premises to become involved in this program, which promises to be a winner on an environmental and PR level, with the proceeds going to a worthwhile charity. For more information visit www.scraptogold.org.au or call (08) 9374 3206, or contact me if you would like to become involved.

LPG Demonstrator Vehicles

The Federal Government has been approached to allow new vehicle dealers to claim the Commonwealth subsidy to have demonstrator vehicles fitted for LPG. At present, neither the dealer nor the eventual purchaser of the vehicle is eligible to claim any rebate for the conversion of a vehicle to LPG.

APRA WA Committee

A couple of vacancies remain on the APRA WA committee, so if you are an APRA WA member interested in being involved in the future of the parts recycling industry in WA, contact Division Manager Mark Wyncoll in regards to attending the next meeting to get a feel for what the Committee is about.

APRAWA

Auto Parts Recyclers Association of WA

Chairperson, Kevin McAuliffe Division Manager, Mark Wyncoll

2008 APRAA Conference and Trade Show

A reminder that the APRAA Conference and Trade Show will be held in Coffs Harbour, NSW from the 6-8 November 2008. Registration closes on October 3 and delegate packs and registration forms have been mailed out to all members. If you are interested in attending, the registrations forms are available in the latest news section of the MTA WA website or alternatively drop me a line and request a delegate pack.

email: [email protected]

393 Scarborough Beach Road Osborne Park

APRA Newsletters

The August APRAA newsletter and a WA email newsletter have been circulated to all APRA WA members. If any members did not receive a copy of either newsletter, they are available

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to help them get the message across to their customers that they will be required to conduct themselves lawfully on their buses.

National Employment Standards

The Division has been working with the Bus Industry Confederation to ensure WA operators are represented in negotiations on Award Modernisation.

ARD

Automotive Repair Division

Chairperson, Pat Browne Division Manager, Charles Triscari

in building company Westech Homes. Brent wants Body Repair Division members of the MTA to know two things. Firstly, he still owns the Panel and Paint premises and has a continued strong rapport within this new organisation, so is still willing and able to help with any enquiries regarding vehicle repairs. He is also keen to quote on new ventures members may be considering, including new homes, home extensions, townhouse developments and commercial developments. Brent can be contacted on 0418 940 375 or [email protected]

Flexible rubber hose and LPG vehicles

The prohibition notice on flexible rubber hoses deadline has been extended to 1 December 2008. In the meantime the Office of Energy Safety has provided an undertaking that a replacement hose that meets all specifications with be available before the December deadline. MTA is closely monitoring developments and recording any failures with converters.

BRD

Body Repair Division

Chairperson, Wayne Phipps Division Manager, Charles Triscari

Repair Business licence

There has been a significant number of enquires regarding written Council approval for the premises to operate as a body shop and the detailed site plan. These issues are in discussion and will be resolved in the short term. All members will be advised as soon as there is an outcome.

CVIA

Real Time Real Money

The Pilot program is under way with several selected body repair shops participating in the trial. MTAWA embraces the concept of real time real money and acknowledges the possibility of NTAR being the catalyst for the necessary change. While we see faults in the process in general and with the Deloittes calculator in particular, we are prepared to enter the trial with an open mind and evaluate it once it has been concluded.

Commercial Vehicle Industry Association

Chairperson, Barry Ward Division Manager, David Lillico

National Road Transport Reform

National Road Transport Reform (Compliance and Enforcement) legislation has been accepted by all jurisdictions and implemented by Queensland, New South Wales, Victoria and South Australia. The package of legislation has been passed by both houses of Parliament in Western Australia and is awaiting assent.

Repairer supervision ratio

The Motor Vehicle Industry Board, which approves licences, has determined that a supervision ratio of certified repairers to non-certified repairers will be one to three. Therefore you will require at least one certified repairer for each class of repair work for every three uncertified repairers that you employ at each of the premises from which you operate.

Repair Business licence

There has been a significant number of enquires regarding written Council approval for the premises to operate as a body shop and the detailed site plan. These issues are in discussion and will be resolved in the short term. All members will be advised as soon as there is an outcome.

Repairer supervision ratio

The Motor Vehicle Industry Board, which approves licences, has determined that a supervision ratio of certified repairers to non-certified repairers will be one to three. Therefore you will require at least one certified repairer for each class of repair work for every three uncertified repairers that you employ at each of the premises from which you operate.

ERA

BCA WA

Bus and Coach Association

School Bus Issues Tourist/Charter Issues

Chairperson, Vacant Division Manager, Marie Donato

Engine Reconditioners Association

Chairperson, Ashley Wilson Division Manager, David Lillico

Following his passion

BRD members may be interested to know that a friend of the body repair industry has scaled back his involvement with the motor trade and is following his passion, developing a commercial concrete tilt up business. Brent Wilson sold his MTA member business, B.A. Wilson Car Craft Panel and Paint, in early 2008 but continued to work for the company who purchased the business, Australian Accident Repair Centres Limited (AusARC). Brent has now moved on to what he originally wanted to do, which is to pursue his commercial concrete tilt up business, Everwest Developments. He has also taken on a half share

Green Stamp Accreditation

In the harsh world of business, consumers are becoming more aware of businesses with environmental awareness. The MTAWA Green Stamp program provides an opportunity for business to promote that they are environmentally responsible. The program helps small to medium businesses incorporate processes and practices that avoid, reduce, reuse and dispose of waste in an environmentally sensitive manner.

WA Police ­ Alcohol on Buses

The Division continues to work in conjunction with WA Police and relevant authorities on this issue. In particular, WA Police will be stepping up enforcement efforts at this year's Spring in the Valley in response to problems with alcohol on buses last year. Members have been sent information regarding the increased enforcement as well as posters

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Motor Industry Awards

Congratulations to Evan Moore from Head Exchange on his success at the 2008 Motor Industry Awards. Head Exchange was chosen as a finalist in the category of Quality Service Business, and Evan was a finalist for Manager of the Year.

New Division Manager

David Lillico has taken on the role of ERA Division Manager following the resignation of John Taylor from the MTAWA.

aware that a permit is required for certain alterations or modifications to the vehicle. For further information, visit http://www.dpi. wa.gov.au/licensing/14811.asp.

Meetings

The next division meeting is scheduled for Monday 6 October, starting at 6pm in the MTA Boardroom.

Product Safety Standards

The "Product Safety Standards ­ Vehicle Jacks and Portable Ramps" are being reviewed. The ACCC has released a draft Regulatory Impact Statement for comment, and the MTAWA has forwarded a submission in response. Australian Standard AS4876.1 Motor Vehicle Frontal Protection Systems will apply to vehicles with a gross vehicle mass (GVM) of up to 3.5 tonnes and to the fitment of bull bars to vehicles manufactured on or after 1 January 2010. Now is the time to check your current stock and your supplier. For more details, go to http://www.ntc.gov.au/NewsDetail.aspx?pag e=A0240030550000002000268.

4WDIA

4 Wheel Drive Industry Association

Chairperson, Rob Robson Division Manager, David Lillico

Australasian Safari

The second successful Australasian Safari was won by Steve Riley in a Mitsubishi Pajero. Steve completed the 4000km course in 25 hours, 37 minutes and 33 seconds.

SUV sales flagging but still high Cylinder Head Warranty Cards

The Cylinder Head Warranty card is in the final draft stage and is awaiting the approval of each state body. Following on from the popular Engine Warranty and Service Record card, the warranty card is the latest addition to ERA customer service and quality control. SUV sales are 400 units higher compared with the same time last year, with 17,300 vehicles sold so far this year. Sales in 2008 have been so strong that both February and March sales exceeded every month in 2007 except June. The overall decline in the market since January hasn't applied to SUV numbers, which rose from January to a peak in March, then dipped in April and rose again in May. The up-and-down SUV sales followed the same pattern in 2007, and may be a reflection of forces external to the market, including holidays such as the Easter long weekend. Seasonally adjusted figures provided by the Australian Bureau of Statistics take account of such factors but the raw numbers provide a clearer idea of the overall trends in sales volume. If past trends hold true, a sharp rise in June sales should be followed by a dip in July and then level to slightly rising sales through to the end of the year. Courtesy Nelson Ireson

LMVD

Licensed Motor Vehicle Dealers

Chairperson, Grant (Frosty) Julian Division Manager, Peter Fitzpatrick

New Committee Members

There has been a positive response from the industry to new Committee members for the LMVD Committee, and a commitment for further service on the Committee from existing members. I would like to extend special thanks and welcome to Lindsay Illingworth, Mathew Lloyd and Lance Synnerdahl for agreeing to serve on the Committee.

Contact: Des or David for Volvo Direct 9443 1866 Contact: Dean or Chris for Suzuki Direct 9443 1400

Vehicle Modifications

4WD vehicle modifications is a continuing conversation. Two government bodies deal with motor vehicles: WA Police (Traffic Division) and the Department for Planning and Infrastructure (DPI). WA Police work under the Road Traffic (Vehicle Standards) Rules and Regulations 2002. Broadly, this means a vehicle must comply with the Australian Design Rules (ADRs) as per manufacturer specifications. If it appears a vehicle does not comply, the police may stop and inspect it. However, the DPI can approve modifications outside the ADRs and issue a permit of approval. The permit is to be carried in the vehicle and presented to police should the vehicle be stopped. It is the legal responsibility of the modifier/ repairer to ensure the vehicle owner is made

New Hoon Laws

The Police Information Section has advised the MTA that any vehicle on loan from a dealership or rented out by a dealership or rental company will be confiscated if the driver of the vehicle is engaged in hoon activity. Up until now, police have released these vehicles, but a change in the regulations means these vehicles will now be confiscated. Dealers are reminded that when they lend a vehicle to a customer or potential customer, they should include in any signed agreement the fact that the person responsible for the vehicle will be required to pay the costs of recovering a vehicle once it has been seized by the police due to hoon behaviour. Otherwise the dealership will be responsible for meeting these costs.

email: [email protected]

393 Scarborough Beach Road Osborne Park

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Illegal Dealers

The MTA is pursuing several cases of illegal motor vehicle dealing with the Department of Consumer and Employment Protection (DOCEP). While these cases are taking longer than expected, the MTA continues to press DOCEP to deal with all matters of complaint raised by dealers regarding illegal dealer activity and sites. LMVD members are encouraged to continue to report illegal dealer activity to my Personal Assistant, Tanya Danswan, so that these matters can be taken up directly with the Department. A meeting has also been held with the officer in charge of the Police Motor Vehicle Squad, drawing his attention to some of the illegal activities that are being investigated. The squad has secured several prosecutions and a major case is shortly to go before the courts.

Northam Motorcycle Festival

The annual Northam Motorcycle Festival is on again at Bernard Park in Northam on 29 and 30 November. The festival features the Australian Super Moto Championships Final and live entertainment by the Hoodoo Gurus and Jon Stevens.

False Advertising

A rental company in Western Australia was recently fined $30,000 for misleading consumers in advertisements that appeared in daily newspapers in 2005. The company pleaded guilty to 12 charges of false or misleading advertising relating to an advertised seven day city rate special which was not available over the Easter holiday period. In handing down the penalty, the magistrate said a disclaimer should be included in advertisements for rental prices over holiday periods to avoid a repeat of this type of penalty.

Motorcycle Safety Action Group

The Road Safety Council is convening a motorcycle and scooter safety action group to review motorcycle and scooter safety in Western Australia. Group participants will be asked to identify problems, suggest achievable solutions and commit to the implementation of actions under the principal of shared responsibility. The safety of motorcycle and scooter riders will be enhanced if all parties work together and implement actions in their respective roles.

Code of Conduct

Rental vehicle members will be forwarded a copy of two draft Codes of Conduct for consideration for adoption as a national code by the rental vehicle industry. A code will ensure that there is a level playing field for all rental companies across Australia, and will be based on effective codes in other States or in other parts of the world, such as the British Vehicle Rental and Leasing Association's code. Member comments on a Mandatory Code of Conduct would be appreciated.

Recruitment

A number of members are having considerable problems in recruiting suitable sales and administrative staff to support their dealerships. The MTA now operates a recruitment service to assist members in obtaining staff of an appropriate standard. Anyone looking for staff should advise the MTA Recruitment Manager Kareena Waters or her assistant Margaret De Blanken on 08 9453 7900.

Repair Business licence

There has been a significant number of enquires regarding written Council approval for the premises to operate as a body shop and the detailed site plan. These issues are in discussion and will be resolved in the short term. All members will be advised as soon as there is an outcome.

Possible Fair Trading Act Breaches

Correspondence has been received from MTA New South Wales regarding a report by the Office of Fair Trading, which has investigated car rental rates advertised in that State. One of the main issues highlighted is the use of banner or headline daily rates that are prominently displayed in advertising but fail to include all charges and fees. Some companies

Repairer supervision ratio

The Motor Vehicle Industry Board, which approves licences, has determined that a supervision ratio of certified repairers to non-certified repairers will be one to three. Therefore you will require at least one certified repairer for each class of repair work for every three uncertified repairers that you employ at each of the premises from which you operate.

Locum Service

The MTA is also considering establishing a locum service for dealers, particularly for sole traders, so that they can have someone take care of their business while they take holidays or are required to take extended leave because of illness. You will be advised further as soon as arrangements for this service have been finalised.

RVID MCIA

Motorcycle Industry Association of WA

MCIA Chairman, Steve Laing Division Manager, Charles Triscari

Rental Vehicle Industry Division

Acting Chairperson, Ray Igloi Division Manager, Peter Fitzpatrick

Rental Vehicles Seizure - Hoon Laws

The MTA met with WA Police in early October to determine how new enforcement procedures regarding the seizure of rental vehicles engaged in hoon activities would operate. Operators also considered how best to recover the substantial costs associated with the return of seized vehicles. It is likely that rental contracts will need to be amended to require the forfeiture of any security bond held by the rental company if a hirer engages in hoon behaviour.

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were also found to have failed to include or prominently display terms and conditions that are associated with obtaining the advertised rate. The Fair Trading letter pointed out that some companies could be found guilty of misleading and deceptive conduct or false representations under the New South Wales Act and called for written comments from the industry in that State. As government departments are in frequent contact and there are regular meetings of Fair Trading Ministers, it is reasonable to expect that the type of attention being received by rental vehicle companies in New South Wales is likely to spread to other States. Rental companies are urged therefore to look carefully at their advertised rates and conditions to ensure that they fall within the requirements of the law. Administration, licence and other incidental fees need to be quoted at any daily rate. It could be argued that excess reduction fees should not be included in the rate because these are optional for consumers, but most other fees and surcharges need to be included as the daily rate in any rental vehicle advertisements.

SSCSD

Service Station & Convenience Store Division

Chairperson, Sanjeev Bajaj Division Manager, Marie Donato

Dowerin Field Day

The wet start to the Dowerin Field Day didn't deter visitors and certainly put a smile on farmers' faces. Interest in new machinery and equipment was very high with dealers commenting that global demand meant supply from manufacturers was quite slow.

Fuel Drive-Offs

The Division continues to work on and collate information on fuel drive-offs. Members are encouraged to provide any information they have, even if they are unsure whether the information they have is useful.

Training Assistance

Based on information received from a recent survey, the national body (FIMDAA) has forwarded a submission to the drought assistance review committee outlining urgent need for increased skills and training assistance. Machinery dealers are required to send staff for product training, often in the eastern states, at considerable expense to the business.

Senate Fuel and Energy Committee

An industry submission was made to the Select Committee on Fuel and Energy. The issues the submission addressed included: · the impact of higher petrol, diesel and gas prices on families, small business, rural and regional Australia, grocery prices, and such key industries as tourism and transport; · the role and activities of the Petrol Commissioner; · the operation of the domestic petrol, diesel and gas markets; · the impact of an emissions trading scheme on the fuel and energy industry; · existing state government regulatory powers over petrol, diesel and gas products; and · the domestic oil/gas exploration and refinement industry. A copy of the submission will be distributed to members.

Environmental Changes will Impact

There are already signs that some of the major companies are moving towards establishing their environmental credentials by either purchasing more fuel efficient vehicles or teaming up with companies that allow for reafforestation to offset carbon emissions from their vehicle fleets. With a carbon trading regime set to be imposed by the Federal Labor Government by 2010, car rental operators should start considering their green credentials now in what is likely to become a new and challenging area for their businesses.

Fuel Tax Credits

The Taxation Commissioner has announced that many businesses which were previously excluded from the Fuel Tax Credit arrangements will now be eligible to access credits as of 1 July 2008. For more information visit www.ato.gov.au/ fuelschemes.

Franchising Code of Conduct Inquiry

Members will be represented at the Franchising Code Committee's public hearings scheduled for late September. The hearings will take representations on franchisor misconduct and franchise issues in the motor trades industry. The hearings are a unique opportunity for franchisees as any evidence provided is protected by Parliamentary Privilege, which offers protection from litigation. This is also a unique opportunity for members to name serious offenders and describe the nature of their conduct without fear of reprisal.

WATDA

SCVA

WA Tyre Dealers Association

Chairperson, Craig Rainbird Division Manager, Marie Donato

Small Charter Vehicle Association

Chairperson, Stacy Pilkadaris Division Manager, Marie Donato

Tyre Industry Training

The Division has been focused on helping members requiring traineeships in Tyre Fitting Light - Certificate II Automotive Mechanical (Tyre Fitting Light). Traineeships are available for workers of all ages and employers receive Federal and State incentives. Contact MTA Training Manager Kareena Waters on 08 9453 7921 or [email protected] for more details or to see if your staff are eligible.

Drumming up Business

Activity in the industry has been varied. Many members have reported continuing strong business but some sectors have reported a slight decrease. At a recent Division meeting, there was discussion on available business that the industry could tap into. Those that pursued the suggestions have reported satisfactory results. Elsewhere the Division continues working on industry issues as reported previously.

WAFMD

Waste Tyre Issues

The Division continues to monitor and provide comment on the Federal Government's proposed Tyres Product Stewardship Scheme (TPSS). A report on the outcome of the last request for submissions, which were due in July, has not been released.

Western Australian Farm Machinery Dealers Division

Chairperson, Andrew Page Division Manager, David Lillico

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new.products.//

An illuminating experience

Considered the flagship of the Narva product range, the new Ultima 225 driving lamp is the culmination of three years of research and development by Narva and its Swedish design partners. The Narva Ultima 225 range includes standard halogen, halogen blue and xenon high intensity discharge lighting in 12 and 24 volts and features the latest D1 globes and Generation 5 ballasts. The lamps come with Free Form reflector technology, glare shields to screen stray light, virtually unbreakable polycarbonate lenses and lens covers. Each lamp is pre-wired with waterproof connectors and all kits have a plug-and-play wiring harness for easy installation. Available from Coventrys stores

Hunting in packs

4WD brand Terrain Tamer has released new filter kits for its most prominent range of Toyota and Nissan vehicles. The Terrain Tamer filter kits, which include all required oil, air and fuel filters, simplify the ordering process for the trade and provide 4WD owners with a simple pack to carry when travelling in remote areas. The real benefit for 4WD owners is that they can store a kit in their vehicle for when they are needed most. That is, stuck in the middle of nowhere. The Terrain Tamer range began with the most popular Toyota and Nissan vehicles and is expanding rapidly. Available from Don Kyatt Spare Parts and stockists

Zebra with hidden stripes

European tool specialist Wurth has released the all-new Zebra magazine screwdriver. The screwdriver, which contains 12 bits in the easily accessed and secure handle holder, has a multi-purpose magnetised shaft where the 0.25 inch end accepts the full range of precise drivers. All 12 drivers are retained in a clever handle location that quickly pulls out for display, selection and refitting. A secure and durable snap-in retention method stops loss of any pieces. The Zebra magazine screwdriver, which has myriad applications in the automotive workshop, is backed by Wurth's tough construction. Available via 1300 657 765 or www.wurth.com.au

"Famous for our range, service & advice"

Call 13 12 68 for your nearest store

MOTOR

35

NEED APPRENTICES FOR 2009?

MTA Training and Recruitment can help you find the staff you need. MTA WA has set up a recruitment agency to help members through the process of employing new staff.

For members, the recruitment service will: · Advertise the position · Pre-interview to present members with a short list of applicants who suit the vacancy · Organise the employer interview · Arrange all employment documentation · Advise and organise the right training option for your staff · Psychometric and medical testing is also available. · Fees and charges do apply but MTA members are eligible for discounted rates.

For more information, contact MTA WA Training and Recruitment on 08 9453 7921 or email [email protected]

36 | M O T OR WE S T E R N A U S TR ALI A | SEPTEMBER - OCTOBER 2008

GMHBA wins Gold again, again and again!

Leading consumer magazine review*

Rank Fund Best Buys

#

Most Best Buys

Each year a leading independent consumer magazine compares over 4300 hospital policies from the leading private health insurance funds. The magazine performs an analysis of price, conditions, restrictions and benefits and selects the Hospital Insurance `Best Buys'. For the 3rd year in a row GMHBA has been awarded, the most Hospital Insurance `Best Buys' overall!

1st

2nd 2nd 4th 5th 6th 7th 8th 9th 9th 11th 11th 13th 14th 14th

GMHBA

Medibank People Care Latrobe MBF HBA HCF NRMA/SGIO/SGIC NIB Australian Unity AHM Health Partners St Lukes HBF Manchester Unity

20

14 14 12 10 9 7 4 3 3 2 2 1 0 0

You could save $100s

So if your family wants to save $100s on quality health insurance, ask one of our friendly staff.

Simply Great Value

HEALTH INSURANCE

*July 2008. Source available upon request. #Based on hospital policy price, conditions, restrictions and benefits.

A registered not-for-profit Health Benefits Organisation

Dead batteries can be harmful to you and the environment, but have no fear - we can take care of them for you. We'll collect your dead batteries and recycle them. And we'll even give you cash on-the-spot, if you have less than 100. Find out more about our recycling collection service at recyclers.com.au or call 08 9250 0100.

RAREROS13456

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