Read Comcast%20Rate%20Card%20E%20Portland%202012.pdf text version

Triple play packages

XF Triple play packages 1 Starter XF Triple Play Bundle Includes Digital Starter for primary outlet, Performance Internet Service and Digital Voice Unlimited

SurePrice2 SurePrice2 (for 12 month promotion customers subscribing before 1/3/12)

HD Premier XF Triple Play Bundle Includes Digital Premier with HD DVR Service or AnyRoom® DVR Service for primary outlet, HD Technology Fee, Blast! ® Internet Service and Digital Voice Unlimited

SurePrice2 SurePrice2 (for 12 month promotion customers subscribing before 1/3/12)

$209.95 $179.99 $174.99

MultiLatino Ultra HD Plus Paquete Triple Includes MultiLatino Ultra for primary outlet, HD Technology Fee, HBO®, Starz®, Blast! ® Internet Service and Digital Voice Unlimited

SurePrice2 SurePrice2 (for 12 month promotion customers subscribing before 1/3/12)

Basic aNd digiTal aNcillary serVices $179.95 $159.99 $154.99 HBO Showtime®10 Starz®10 Cinemax®10 The Movie Channel®10 Playboy®10 Digital Preferred11 Includes 66 channels including National Geographic, Cooking Channel and CBS Sports Network MultiLatino10 Includes 44 channels of Spanish language programming Family Tier12 Includes 14 channels including Hallmark, Nickelodeon, Disney Channel, Food Network, HGTV, Sprout, DIY, Science Channel, National Geographic and The Weather Channel Sports Entertainment Package11 Includes 17 channels including Crime & Investigation, Fox Movie Channel, NFL Red Zone, Big Ten Network, CBS Sports Network, Speed Channel and Tennis Channel HD Technology Fee7 HD DVR Service4 AnyRoom® DVR Service5 Digital Additional Outlet Service with HD Converter with HD DVR Service4 with AnyRoom® DVR Service5 with Digital Starter with Digital Preferred Digital Adapter Additional Outlet Service13 (1st and 2nd additional outlets) Digital Adapter Additional Outlet Service13 (3rd, 4th, 5th, etc. additional outlets)

®10

$139.95 $119.99 $114.99 $149.95 $129.99 $124.99 $159.95 $139.99 $134.99 $179.95 $159.99 $154.99

HD Complete XF Triple Play Bundle Includes Digital Premier, The Movie Channel®, with AnyRoom® DVR Service for primary outlet, three Digital Additional Outlets with HD digital converters and remotes, HD Technology Fee, Blast! ® Internet Service, Wireless Gateway, XFINITY Signature Support Wireless Network Support and Digital Voice Unlimited

SurePrice2 SurePrice2 (for 12 month promotion customers subscribing before 1/3/12)

MultiLatino Total HD Paquete Triple Includes MultiLatino Ultra and HD DVR Service or AnyRoom® DVR Service for primary outlet, HD Technology Fee, HBO®, Showtime®, Starz®, Cinemax®, Sports Entertainment Package, Blast! ® Internet Service and Digital Voice Unlimited

SurePrice2 SurePrice2 (for 12 month promotion customers subscribing before 1/3/12)

$19.99 $19.99 $19.99 $19.99 $19.99 $19.99 $18.00 $19.95 $14.95 $8.99 $10.00 $16.95 $19.95 $8.75 $8.75 $16.95 $19.95 $8.75 $8.75 $0.00 $1.99

pay-per-View aNd ON deMaNd sUBscripTiON serVices 14 (monthly except as noted) Bollywood Hits On Demand Howard Stern On Demand15 Howard Stern On Demand16 one year subscription WWE Classics On Demand here! TV On Demand Filipino On Demand Filipino On Demand w/a Filipino premium network Too Much for TV On Demand Disney Family Movies On Demand Pay-Per-View and On Demand Movies and Events17 (per title or event) spOrTs packages 14 MLB Extra Innings MLS Direct Kick NHL Center Ice NBA League Pass ESPN Game Plan ESPN Full Court VideO eQUipMeNT Analog Converter Limited Basic Only Converter Digital Converter Remote Control HD Digital Converter (Limited Basic Only) Digital Adapter (Limited Basic Only) CableCARD (first card in device) CableCARD (second card in same device) Customer-Owned Video Equipment Credit See www.comcast.com/equipmentpolicy for additional information iNsTallaTiON Fees 18 (per occurrence unless noted) Unwired Home19 (Standard Installation) Wired Home19 (Standard Installation) Hourly Service Charge19 (Custom Installation) Additional Outlet (new) Activate Pre-existing Additional Outlet Relocate Additional Outlet Connect VCR/DVD $2.50 $0.60 $2.00 $0.20 $2.50 $0.00 $0.00 $1.10 $2.50 Call 1-800-XFINITY for pricing Call 1-800-XFINITY for pricing Call 1-800-XFINITY for pricing Call 1-800-XFINITY for pricing Call 1-800-XFINITY for pricing Call 1-800-XFINITY for pricing $12.99 $10.99 $119.99 $7.99 $7.99 $7.99 $5.99 $14.99 $5.99 Prices Vary

$239.95 $219.99 $214.99

$209.95 $179.99 $174.99

Triple play packages 1 Economy Triple Play Includes Digital Economy for primary outlet, Economy Internet Service and Digital Voice Local With More®

Preferred XF Triple Play Bundle Includes Digital Preferred for primary outlet, Performance Internet Service and Digital Voice Unlimited

SurePrice2 SurePrice2 (for 12 month promotion customers subscribing before 1/3/12)

MUlTilaTiNO paQUeTe Triple 1 MultiLatino Max Paquete Triple Includes MultiLatino Max for primary outlet, Performance Internet Service and Digital Voice Unlimited

SurePrice2 SurePrice2 (for 12 month promotion customers subscribing before 1/3/12)

$84.85

HD Preferred XF Triple Play Bundle Includes Digital Preferred for primary outlet, HD Technology Fee, Starz®, Performance Internet Service and Digital Voice Unlimited

SurePrice2 SurePrice2 (for 12 month promotion customers subscribing before 1/3/12)

$139.95 $119.99 $114.99 $149.95 $129.99 $124.99 Basic serVices $159.95 $139.99 $134.99 Limited Basic East Portland East Clackamas County East Multnomah County digiTal serVices $12.58 $13.27 $13.25

HD Preferred Plus XF Triple Play Bundle Includes Digital Preferred for primary outlet, HD Technology Fee, HBO®, Starz®, Blast! ® Internet Service and Digital Voice Unlimited

SurePrice2 SurePrice2 (for 12 month promotion customers subscribing before 1/3/12)

MultiLatino Ultra Paquete Triple Includes MultiLatino Ultra for primary outlet, Performance Internet Service and Digital Voice Unlimited

SurePrice2 SurePrice2 (for 12 month promotion customers subscribing before 1/3/12)

XFiNiTy® TV

MultiLatino Ultra HD Paquete Triple Includes MultiLatino Ultra for primary outlet, HD Technology Fee, Starz®, Performance Internet Service and Digital Voice Unlimited

SurePrice2 SurePrice2 (for 12 month promotion customers subscribing before 1/3/12)

XF Triple play package rewards HBO® Showtime® Starz® Cinemax® The Movie Channel® HD DVR Service4 AnyRoom® DVR Service5 Digital Additional Outlet Service with HD Converter with HD DVR Service4 with AnyRoom® DVR Service5 HD Technology Fee7 Blast! ® Speed Upgrade Extreme 50 8,9 Extreme 105 8,9

Regular Price $19.99 $19.99 $19.99 $19.99 $19.99 $16.95 $19.95 $8.75 $8.75 $16.95 $19.95 $10.00 $69.95 $114.95 $199.95

HD Preferred XF and MultiLatino Ultra HD $15.00 $10.00 Included $10.00 $10.00 $9.95 $13.95 $8.75 $8.75 $16.95 $13.95 Included $10.00 $50.00 $157.00

HD Preferred Plus XF and MultiLatino Ultra HD Plus Included $10.00 Included $10.00 $10.00 $9.95 $13.95 $8.75 $8.75 $16.95 $13.95 Included Included $40.00 $147.00

HD Premier XF3 and MultiLatino Total HD3 Included Included Included Included $10.00 Included Included $8.756 $8.75 $16.95 Included Included Included $40.00 $147.00

HD Complete XF

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Included Included Included Included Included N/A Included for Three Additional outlets Included for Three Additional outlets Included Included Included Included Included $40.00 $147.00

Digital Economy Includes Limited Basic, additional digital channels and a standard definition digital converter and remote for the primary outlet, access to Pay-Per-View programming and Music Choice Digital Starter Includes Limited Basic, additional digital channels, Movie Plex, access to Pay-Per-View and On Demand programming and Music Choice Digital Preferred Includes Digital Starter, additional digital channels, Encore, access to Pay-Per-View and On Demand Programming and Music Choice Digital Preferred Plus Includes Digital Preferred, HBO® and Starz® Digital Premier Includes Digital Preferred, HBO®, Showtime®, Starz®, Cinemax® and Sports Entertainment Package MultiLatino Plus Includes Limited Basic, MultiLatino, standard definition digital converter and remote for primary outlet MultiLatino Extra Includes Digital Economy, MultiLatino, standard definition digital converter and remote for primary outlet MultiLatino Max Includes MultiLatino Extra, additional digital channels, access to Pay-Per-View and On Demand programming MultiLatino Ultra Includes MultiLatino Max and additional digital channels

iNTerNaTiONal selecTiONs 14 $29.95 $65.99 $83.99 $117.99 $137.99 $29.95 $39.95 $59.95 $76.90 TV5 MONDE (French) TV Japan (Japanese) SBTN (Vietnamese) GMA Pinoy TV (Filipino) TFC (Filipino) TFC & GMA Pinoy TV (Filipino) Channel One Russia (Russian) RTN (Russian) Channel One Russia & RTN (Russian) NEO Cricket $9.99 $24.99 $14.99 $11.99 $14.99 $19.95 $14.99 $14.99 $21.99 $14.99

Initial After Initial Installation Installation of Service of Service $41.00 $30.00 $32.00 $13.00 $7.00 $12.00 $8.00 N/A N/A $32.00 $30.00 $20.00 $30.00 $18.00 $1.99 $19.00 $11.00 $32.00 $32.00

Upgrade/Downgrade of Service No in-home visit required Upgrade of Service In-home visit required Downgrade of Service In-home visit required In-Home Service Visit In-Wall Wiring

Refer to the last page for additional information. For information about XFINITY policies and terms of service, go to www.comcast.com/policies.

Refer to the last page for additional information. For information about XFINITY policies and terms of service, go to www.comcast.com/policies.

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reacTiVaTiON Fees (no in-home Visit reQuired--per occurrence unless noted) Video Only Internet or Voice Only Video and Voice or Video and Internet MiscellaNeOUs Fees (per occurrence unless noted) Service Protection Plan (per month) $2.99 Field Collection Charge Visit to customer's residence required to collect past due balance or unreturned equipment $15.00 Returned Payment Item (each) $25.00 Late Fee $6.00 Convenience Fee--Agent For payment made by phone with a Customer Care Representative $5.99 Convenience Fee--Payment Center For payment made at the front counter with a Customer Care Representative $1.99 Replacement Cost Unreturned or Damaged Equipment Fees20 (per piece) Signal Amplifier $50.00 Self Install Kit 21 (Single Product) $15.00 Self Install Kit 21 (Multi-Product) $30.00 Self Install Kit Shipping and Handling $15.00 Self Install Kit Shipping and Handling Priority Shipping $30.00 Shipping and Handling (Handsets/Remotes) $10.00 $1.99 $5.00 $6.99

XFiNiTy® VOice22

XFINITY Voice--Unlimited Includes: · Local and long-distance direct-dialed calls from home to anywhere in the United States, Canada, Puerto Rico and certain other U.S. territories · 12 popular calling features including Call Waiting, Caller ID and Voicemail · XFINITY Connect--Check your home voicemail and view missed calls from any computer with Internet access

With TV and Internet Service $39.95

XFiNiTy® iNTerNeT23

XFINITY Internet Service Only Economy Plus9 Performance Starter24 Performance Blast! ® Extreme 508,9 Extreme 1058,9 $39.95 $49.95 $62.95 $72.95 $114.95 $199.95 with XFINITY TV or Voice Service $29.95 $49.95 $48.95 $58.95 $99.95 $199.95

Certain services available separately or as a part of other levels of service. Comcast service is subject to Comcast's standard terms and conditions of service. Unless otherwise specified, prices shown are the monthly charge for the corresponding service, equipment or package. Prices shown do not include applicable taxes, franchise fees, FCC fees, Regulatory Recovery Fee, Public Access fees, other state or local fees or other applicable charges (e.g., per-call toll or international charges). Prices, services and features are subject to change. If you are a video service customer and you own a compatible digital converter or CableCARD device, please call 1-800-XFINITY for pricing information or visit www.comcast.com/equipmentpolicy.

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$44.95

XFINITY Voice--Local With More® Includes: · Local direct-dialed calls from home and 5 cents per minute longdistance calls including calls to Canada · 12 popular calling features including Call Waiting and Caller ID

With TV or Internet Service $24.95

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$34.95

careFree MiNUTes® iNTerNaTiONal calliNg plaNs Carefree Minutes International Calling Plans are additional call plans to specific countries or international regions. Carefree Minutes Asia 100 $4.95 Carefree Minutes Latin America 100 $9.95 Carefree Minutes Mexico 100 $4.95 Carefree Minutes Western Europe 100 $4.95 Carefree Minutes Worldwide 300 $14.95 OTher charges (per month unless otherwise indicated) Voicemail $3.95 Additional Line with Calling Features $21.95 Additional Line without Calling Features $11.95 Voice/Data Modem $7.00 Voice/Data Modem DOCSIS 2.0 Kit (for purchase, one-time charge) $99.00 Voice/Data Modem DOCSIS 3.0 Kit (for purchase, one-time charge) $149.00 New Activation Fee (per occurrence) $29.95 Standard Installation (per occurrence) $50.00 Additional Outlet Installations Voice (initial installation of service) $25.00 Additional Outlet Installations Voice (after initial installation of service) $50.00 In-Home Repair Charge (per occurrence) $50.00 Unreturned or Damaged Equipment Fees20 (per occurrence) Replacement Cost

Voice/Data Modem (monthly) $7.00 Wireless Gateway (monthly) $7.00 Wireless Networking Support (monthly) $5.95 Additional IP Address (first, monthly) $4.95 Additional IP Address (each monthly, up to 3 additional) $9.90 Voice/Data Modem DOCSIS 2.0 Kit (for purchase, one-time charge) $79.00 Voice/Data Modem DOCSIS 3.0 Kit (for purchase, one-time charge) $99.00 Wireless Adapter (each, one-time charge) $30.00 Wireless Networking Support Enrollment Fee (per occurrence) $39.00 Professional Internet Installation (per occurrence) $50.00 Additional Outlet Installation Internet (initial installation of service) $14.99 Additional Outlet Installation Internet (after initial installation of service) $49.99 Wireless Networking On-Site Professional Set-Up (with XFINITY Video, XFINITY Voice or XFINITY Internet) (per occurrence) $49.95 Wireless Networking On-Site Professional Set-Up (Separate Trip, per occurrence) $99.95 Wireless Networking On-Site Professional Set-Up (Additional Device, per occurrence) $29.95 Extreme 105 Professional Internet Installation (per occurrence) $249.00 Unreturned or Damaged Equipment Fees20 (per occurrence) Replacement Cost

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Requires a Voice/Data Modem, except for HD Complete Triple Play. SurePrice only available for 12 months to XF Triple Play or MultiLatino Paquete Triple Play customers after 12 month promotional package. AnyRoom® DVR Service is included with HD Premier Triple Play, MultiLatino Total HD Paquete Triple and HD Complete XF Triple Play if AnyRoom® DVR Service is installed on primary outlet. Includes HD converter and remote. Replaces standard definition converter and remote. Sold only with one or more Digital Additional Outlet Service with HD Converter, maximum 3 per household. Requires professional install. Price shown is for any additional outlet after first 3. Includes HD converter and remote for primary outlet. Replaces standard definition converter and remote on primary outlet. Not available in all areas. May require installation and non-refundable installation charge. Does not include PowerBoost®. Requires digital converter or CableCARD and Limited Basic. Requires Digital Starter. Requires digital converter and purchase of Limited Basic. Family Tier programming included in Digital Services except for MultiLatino. Includes digital adapter and remote. Requires digital converter and Limited Basic. If cancelled in the first month, you will be charged the greater of $5.00 or a prorate of the monthly rate for the number of days in the billing cycle before cancellation. Automatically renewed annually at the then current price. If cancelled in the first month, you will be charged $5.00 and any prepaid amount will be credit to your account. If cancelled between the 2nd and 6th month your account will be credited $10.99. If cancelled after the 6th month, no credit will be issued.

Price of Pay-Per-View and On Demand Movie or Event is displayed prior to the completion of the Pay-Per-View or On Demand ordering process. 18 Does not include Extreme 105 Internet Service installation charge, wireless networking, professional internet installation, voice installation fees or activation fees. 19 Standard installations include installations up to 125 feet from existing Comcast plant, primary outlet only. Custom installations include installations which require in-wall wiring or installations in extensive drop ceilings, basements, or crawl spaces. 20 Please contact 1-800-XFINITY for questions regarding equipment replacement charges. 21 Does not apply to the CableCARD Self Install Kit. 22 Requires a Voice/Data Modem. Unlimited Local and Long Distance package pricing applies only to direct dialed calls from home to locations in U.S., Canada, Puerto Rico and certain other U.S. territories. Plans do not include other international calls. For more information regarding XFINITY Voice pricing go to http://www.comcast.com/ corporate/about/phonetermsofservice/ Xfinitydigitalvoice/cdvrstatepricing.html 23 Voice/Data modem required. For more information regarding XFINITY Internet go to http://www.comcast.com/ highspeedinternet. 24 Download speed up to 6 Mbps and upload speed up to 1 Mbps. Does not include PowerBoost ®. Many factors affect speed. Actual speeds may vary and are not guaranteed. ©2012 Comcast. All rights reserved.

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services & pricing

Effective 01/01/12 East Portland, OR

Refer to the last page for additional information. For information about XFINITY policies and terms of service, go to www.comcast.com/policies.

Refer to the last page for additional information. For information about XFINITY policies and terms of service, go to www.comcast.com/policies.

1-800-xFinity | xfinity.com

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18291COM_EPOR437MVB0112.indd 6-10

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