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EMPLOYEE BENEFITS ASSISTANCE DIRECTORY Main Number: 210-804-7232 Fax Line: 210-804-7014 www.neisd.net/risk Email: [email protected]

MEDICAL PLANS Action Membership Processing/Billing Eligibility/Coverage COBRA (Continuation of Coverage) Payroll Deductions/Premiums ID Cards/PCP Changes Claims Assistance Contact Martha Lozano, Classified Lety Hernandez, Certified Rebecca Roberts Loretta Moten Martha Lozano, Classified Lety Hernandez, Certified Martha Lozano, Classified Lety Hernandez, Certified BlueCross BlueShield--PPO Plans HMO Blue Texas BlueCross BlueShield--PPO Plans HMO Blue Texas HOSPITAL INDEMNITY PLAN Action Eligibility/Coverage Claim Forms/Processing Contact Rebecca Roberts Email/Website [email protected] Extension/Phone # 349 Email/Website [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] www.bcbstx.com www.bcbstx.com Extension/Phone # 352 351 349 226 352 351 352 351 1-800-521-2227 1-877-299-2377 1-800-521-2227 1-877-299-2377

DENTAL PLAN Action Membership Processing/Billing Eligibility/Coverage COBRA (Continuation of Coverage) Payroll Deductions/Premiums ID Cards Claims Assistance Contact Martha Lozano, Classified Lety Hernandez, Certified Rebecca Roberts Loretta Moten Lety Hernandez, Certified Martha Lozano, Classified Lety Hernandez, Certified Martha Lozano, Classified Humana/CompBenefits Insurance Humana/CompBenefits Insurance Email/Website [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

www.compbenefits.com/ custom/neisd www.compbenefits.com/ custom/neisd

Extension/Phone # 352 351 349 226 351 352 351 352 1-800-342-5209 1-800-342-5209

EMPLOYEE ASSISTANCE PROGRAM Action Services Eligibility/Coverage COBRA (Continuation of Coverage) Deer Oaks Loretta Moten Rebecca Roberts Elizabeth Sanchez Lety Hernandez, Certified Martha Lozano, Classified 1 Contact Email/Website www.deeroaks.com [email protected] [email protected] [email protected] [email protected] [email protected] Extension/Phone # 210-615-8880 1-800-396-2467 226 349 350 351 352

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AMERICAN NATIONAL LIFE INSURANCE Action Membership Processing/Billing Eligibility/Coverage Beneficiary Changes Payroll Deductions/Premiums Certificate/Policy Claims Assistance Contact Martha Lozano, Classified Lety Hernandez, Certified Rebecca Roberts Loretta Moten Diana Sexton Linda Dolash Martha Lozano, Classified Lety Hernandez, Certified American National Rebecca Roberts Loretta Moten Rebecca Roberts Email/Website [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] www.anico.com [email protected] [email protected] [email protected] Extension/Phone # 352 351 349 226 239 242 352 351 1-800-899-6803 349 226 349

CAFETERIA PLAN--PREMIUM ONLY Action Enrollment/Election Changes Contact Lety Hernandez Martha Lozano Loretta Moten Elizabeth Sanchez Rebecca Roberts Email/Website [email protected] [email protected] [email protected] [email protected] [email protected] Extension/Phone # 351 352 226 350 349

CAFETERIA PLAN--FLEXIBLE SPENDING Action Enrollment/Election Changes Claims Assistance Contact Elizabeth Sanchez Steve Tovar MGM, Mass Group Marketing www.mgmtpa.com Email/Address [email protected] [email protected] mail to: MGM, Inc. 2121 N. Glenville Dr. Richardson, TX 75082 Extension/Phone # 350 240 1-800-992-9642 fax : 1-800-973-3702

UNUM PROVIDENT ­ DISABILITY INCOME REPLACEMENT Action Membership Processing/Billing Eligibility/Coverage Payroll Deductions/Premiums Certificate/Policy Claim Forms Contact Lety Hernandez, Certified Martha Lozano, Classified Rebecca Roberts Loretta Moten Lety Hernandez, Certified Martha Lozano, Classified Highlander Financial Diana Sexton Rebecca Roberts Loretta Moten Diana Ramirez / Payroll Dept. Highlander Financial 2 Email/Website [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] sbcglobal.net [email protected] [email protected] [email protected] [email protected] [email protected] sbcglobal.net Extension/Phone # 351 352 349 226 351 352 1-800-992-9642 239 349 226 804-7060 ext. 359 1-800-992-9642

Claim Submission Claims Assistance

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CATASTROPHIC SICK LEAVE BANK Action Enrollment/Claim Forms & Processing Membership/Coverage Questions Contact Rebecca Roberts - Classified Elizabeth Sanchez - Certified Rebecca Roberts - Classified Elizabeth Sanchez - Certified Email/Website [email protected] [email protected] [email protected] [email protected] Extension/Phone # 349 350 349 350

TEACHER RETIREMENT SYSTEM OF TEXAS Action Exit Interview for Retirement Retirement Questions Beneficiary Designation/Change Forms ­ Intranet Refund Request Form General Information Contact Elizabeth Sanchez Elizabeth Sanchez TRS TRS TRS Elizabeth Sanchez Email/Website [email protected] [email protected] www.trs.state.tx.us www.trs.state.tx.us www.trs.state.tx.us [email protected] Extension/Phone # 350 350 1-800-223-8778 1-800-223-8778 1-800-223-8778 350

CANCER INSURANCE -- ALLSTATE Action Cancer/20 Other Specified Diseases Contact Elizabeth Sanchez Steve Tovar Highlander Financial 25010 Oakhurst Dr, #210 Spring, Texas 77386 Highlander Financial Email [email protected] [email protected]

[email protected] lobal.net [email protected] lobal.net

Extension/Phone # 350 240 1-800-992-9642 1-800-992-9642

Claims Assistance

TAX SHELTERED ACCOUNTS Action Tax Sheltered Accounts 403(b) Tax Sheltered Accounts 457(b) and 401(a) Tax Sheltered Accounts Deductions and Changes Contact JEM Resources, Inc. MetLife Resources Mike Gonzalez Chris Ratcliff Monica Roberson Payroll Department Website www.jemtpa.com Extension/Phone # 1-800-943-9179 1-800-236-8489 296-9258 912-4888 317-8350 804-7060

www.metlife.com

http://intranet.int.neisd.net

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EMPLOYEE CHANGES & MISCELLANEOUS Action Name Changes Address Changes Death Claim Assistance Job/Family Status Changes Leave of Absence Requests Leave of Absence­Benefit Questions Continuation of Benefits Form COBRA/Premium Payments Beneficiary Changes for DistrictProvided Life Policy (10k MetLife) First Mark Credit Union ­ Forms First Mark ­ Deductions U. S. Savings Bonds Long Term Care Intranet/Internet Contact Employee Portal Employee Portal Rebecca Roberts Rebecca Roberts Loretta Moten Bernie Parker Rebecca Roberts Loretta Moten Lety Hernandez, Certified Martha Lozano, Classified Linda Dolash Payroll Department Payroll Department Payroll Department Elizabeth Sanchez Email/Website http://intranet.int.neisd.net http://intranet.int.neisd.net [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected]

[email protected] [email protected] [email protected]

Extension/Phone # 805-5315 805-5315 349 349 226 392 349 226 351 352 242 804-7060 804-7060 804-7060 350

[email protected]

EMPLOYEE BENEFITS STAFF Name Dan Villarreal Steve Tovar Lety Hernandez Martha Lozano Loretta Moten Bernie Parker Rebecca Roberts Elizabeth Sanchez Title Senior Director of Risk Management and Employee Benefits Employee Benefits Manager Employee Benefits Specialist Employee Benefits Specialist Employee Benefits Specialist Leave Coordinator Employee Benefits Specialist Employee Benefits Specialist Email [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] Extension/Phone # 804-7233 Ext. 241 804-7232 Ext. 240 804-7232 Ext. 351 804-7232 Ext. 352 804-7232 Ext. 226 804-7232 Ext. 392 804-7232 Ext. 349 804-7232 Ext. 350

Risk Management & Employee Benefits Department

8961 Tesoro Drive, Suite 209, San Antonio, Texas 78217 Main Number: 210-804-7232 Fax Line: 210-804-7014

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Microsoft Word - EMPLOYEEBENEFITSASSISTANCEDIRECTORYjuly2008_1.doc