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Table of Contents

Director's Welcome ................................................................................... 5 Acknowledgement of Country ..................................................................... 6 Student Immunisation ............................................................................... 7 About the UDRH/RCS ................................................................................ 8 What is the UDRH? ................................................................................ 8 What is the RCS? ................................................................................... 8 What does the UDRH/RCS do? ................................................................. 8 UDRH/RCS Contacts.................................................................................. 9 Student Administration Contacts .............................................................. 9 Management ....................................................................................... 10 Emergency Contact Information................................................................ 11 Emergency Services ............................................................................. 11 Police Stations (non emergency) ............................................................ 11 Hospitals ............................................................................................ 11 Poisons Information Centre ................................................................... 11 Emergency Procedures ............................................................................ 11 Residential Emergency Evacuation Points ................................................ 12 Residential Emergency Exits .................................................................. 12 UDRH/RCS - Evacuation Points ................................................................. 13 First Aid ................................................................................................ 13 What to do if someone is sick or hurt...................................................... 13 Student Charter ..................................................................................... 14 Student Rights .................................................................................... 14 Student Responsibilities........................................................................ 14 Guidelines for Students ........................................................................... 15 Living Together ................................................................................... 15 Residential Code of Conduct .................................................................. 15 The Rural Environment and You ............................................................. 16 What to do outside of Teaching Times........................................................ 16 Environmental Health & Safety ................................................................. 16 Policies............................................................................................... 16 Workplace Safety................................................................................. 17 Fire Safety.......................................................................................... 17 Incident Reporting ............................................................................... 17

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Infection Control.................................................................................. 18 Student Hygiene/Health........................................................................ 18 Hand washing ..................................................................................... 19 Body substance isolation....................................................................... 19 Sharps ............................................................................................... 19 Needle stick injury ............................................................................... 19 Hazard Reporting................................................................................. 20 Accident/incident report........................................................................ 20 Counselling Services ............................................................................ 21 A - Z Guide to Accommodation, Hospitals and Education Centre/UDRH Offices. 22 Accommodation................................................................................... 22 Check In ............................................................................................ 26 Check Out .......................................................................................... 27 Cleaning............................................................................................. 28 Computer Facilities .............................................................................. 28 Computer Assistance............................................................................ 29 Contractors......................................................................................... 30 Cultural Activities ................................................................................ 30 Discipline............................................................................................ 30 Electrical Testing and Tagging ............................................................... 30 Equipment and Other Facilities .............................................................. 31 Fees and Charges ................................................................................ 31 Firearms or Weaponry .......................................................................... 32 Fire Equipment .................................................................................... 32 Fire Safety.......................................................................................... 32 Furniture and Fittings ........................................................................... 32 Heating and Air-Conditioning ................................................................. 32 Hospitals ............................................................................................ 33 Identification Badges............................................................................ 34 Insurance ........................................................................................... 35 Keys/Swipe Cards ................................................................................ 35 Library ............................................................................................... 36 Mail ................................................................................................... 38 Maintenance Problems.......................................................................... 38 Meals ................................................................................................. 39 Motor Vehicles/Parking ......................................................................... 40 Page 3 of 48

Noise ................................................................................................. 40 Pagers ............................................................................................... 40 Parties and Functions ........................................................................... 41 Pets ................................................................................................... 41 Printing and Photocopying..................................................................... 41 Rent .................................................................................................. 42 Residency Agreement........................................................................... 42 Room Allocation .................................................................................. 42 Security ............................................................................................. 42 Smoking............................................................................................. 43 Sports Facilities and Student Activities .................................................... 43 Telephone .......................................................................................... 44 Unlawful Substances/Articles ................................................................. 45 Visitors and Overnight Guests................................................................ 45 UDRH/RCS Policies and Guidelines ............................................................ 46 University Statutes, Regulations and Guidelines ....................................... 46 Harassment, Bullying, Aggressive Behaviour............................................ 46 Disciplinary Policy ................................................................................... 47 Terms and Conditions Controlling the Conduct of Students in Residence ...... 47 Offences............................................................................................. 47 What to do outside of Teaching Times........................................................ 48 Sporting Interests................................................................................ 48 Hobbies.............................................................................................. 48 Cultural Interests................................................................................. 48 Other ................................................................................................. 48

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Director's Welcome

Welcome to the University Department of Rural Health/Rural Clinical School (UDRH/RCS). As a new student it is my pleasure to welcome you to the organisation. The UDRH/RCS has a valuable role to play in the provision of medical and allied health services across the North West Slopes and Plains, the Northern Tablelands, Manning Rivers region, the Upper Hunter Valley and Hastings region. It has an important role to play in your education and training as a medical, or allied health student. This orientation manual has been put together with the aim of facilitating a smooth transition for you into the UDRH/RCS and the Northern NSW region in general. It has been designed to step you through all of the basic requirements for you to become a fully-fledged member of the UDRH/RCS. If you need any assistance at any stage, please feel free to ask any of our staff for their assistance. If they don't know the answer, they'll tell you whom you need to speak to in order to get the right answer. As you are a student of the University of Newcastle, but training in the Hunter New England Health hospitals, you may need to undertake some double handling in your administration. Don't worry, the package will talk you through the process and if you do everything in this package you should have no problems. If you have any suggestions to improve this manual, please bring them to the attention of your local Education Co-ordinator/Administration Officer/Operations Manager.

Associate Professor Steve Doherty Director

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Acknowledgement of Country

Aboriginal and Torres Strait Islander peoples have lived in this country for over 60,000 years. The University Department of Rural Health has campuses located on lands encompassing 14 Aboriginal nations. The UDRH acknowledges that Aboriginal peoples are the owners of these lands. In doing so, we recognise the diversity of Aboriginal peoples and pay respect to Aboriginal Elders, cultures and heritage.

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Student Immunisation Notice for all Students undertaking Placements

Students in the Faculty of Health are required to keep a record of their vaccination history on a card. This card should be taken with you when attending any placement. Students will receive their vaccination cards in their enrolment kit. It is the responsibility of the student to undergo pre-vaccination screening to determine immunity and/or vaccination status. All students coming on placement to UDRH/RCS locations are required to comply with both the University of Newcastle and Hunter New England Health polices on immunisation/vaccination status. You MUST read the information provided on the UDRH website:

Student Immunisation Information

Failure to meet these policy requirements may result in students being refused access to HNEH facilities. Policy Directives can be found in the University of Newcastle, Faculty of Health Student Placement Handbook, which can be accessed by the following link. http://www.newcastle.edu.au/Resources/Faculties/Faculty%20of%20Health/doc uments/student_placement_handbook_2009.pdf Students are additionally required to be able to produce evidence of their vaccination status upon request while on placement at HNEH facilities.

Failure to comply with any of the requirements listed above may result in access to HNEH facilities being refused.

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About the UDRH/RCS

What is the UDRH?

The University Department of Rural Health (UDRH) covers approximately 20% of the land area of New South Wales and includes Tamworth, Armidale, Taree, Moree, Port Macquarie and the surrounding communities in a corridor of land that stretches north to the town of Tenterfield on the border of New South Wales. In addition to providing rural placements for undergraduate students, the UDRH also actively recruits postgraduate students and carries out research projects. It is hoped that the UDRH will provide a valuable community service and be recognised as an important part of the solution to the rural health crisis.

Tamworth Lecture Theatre

What is the RCS?

The RCS operates in partnership with the UDRH and covers the same land area. The RCS is dedicated to providing support to medical students who are completing 12 month placements in the area.

What does the UDRH/RCS do? Aim

The aim of the UDRH/RCS, Tamworth is to improve the health and well being of regional, rural and Indigenous communities within the New England, North West Slopes and Plains, areas of the Hunter Valley and Manning Rivers regions.

Programs

To achieve its aim the UDRH/RCS develops programs that: · · · · identify clinical training opportunities within the region for students from all allied health disciplines; develop programs that enhance health professional education and development across the region; liaise with regional Indigenous populations to improve the standard of health care promote health research and development across the region. Page 8 of 48

UDRH/RCS Contacts

Our Website is located within the University's website.

Student Administration Contacts

Tamworth Education Centre, Tamworth Rural Referral Hospital, Dean Street, Tamworth NSW 2340 Locked Bag, 9783, New England Mail Sorting Centre NSW 2348 Phone: +612 6767 8462 Fax: +612 6761 2355

Education coordinator Mel Messner (8am to 4pm, MonFri) How to Contact Phone: +612 6767 8469 [email protected] Contact For All placement, accommodation and general enquiries.

Education Centre Office Hours 9am to 5pm, Monday to Friday

Map of Tamworth Map of Tamworth Rural Referral Hospital

Taree 39 York Street, Taree NSW 2430 PO Box 35, Taree NSW 2430 Phone: +612 6592 9507 Fax: +612 6592 9789

Administration Officer Naomi Paulson (8.30am to 4.30pm, Mon-Fri) Clinical Nurse Educator Natasha Lawrence How to Contact +612 6592 9968 [email protected] How to Contact +612 6592 9820 [email protected] Contact For All placement, accommodation and general enquiries. Contact For Nursing Placements

Education Centre Office Hours 8.30am to 4.30pm, Monday to Friday

Map of Taree Map of Taree Hospital

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Armidale 210a Rusden St, Armidale NSW 2350 PO Box 701, Armidale NSW 2350 Phone: +612 6771 1717 Fax: +612 6771 1378

Operations Manager Chris Ridley (8.30am to 4.30pm, Mon-Fri) How to Contact +612 6771 1717 [email protected] Contact For All placement, accommodation and general enquiries.

Education Centre Office Hours 8.30am to 4.30pm, Monday to Friday

Map of Armidale

Moree Moree Education Centre, Victoria Terrace, PO Box 138, Moree NSW 2400 Phone: +612 6757 0090 Fax: +612 6757 3655

Administration Wendy Dennison (9am to 5pm, Mon­ Wed) How to Contact Ph: +612 6757 0090 [email protected] Contact For All placement, accommodation and general enquiries.

Education Centre Office Hours (9am to 5pm), Monday to Friday

Map of Moree Map of Moree Hospital

Management

Phone: +612 6767 8462 Fax: +612 6761 2355

Director

Associate Professor Steve Doherty

Executive Officer

Mrs Jennifer Lang

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Emergency Contact Information

Emergency Services

Ambulance Fire Brigade Police Note: 000 000 000 When working in a Public Hospital you need to dial 0 to get an outside line (eg 0,000 for Emergency Services).

Police Stations (non emergency)

Tamworth Taree Armidale Moree +612 6768 2999 +612 6552 0399 +612 6771 0699 +612 6752 9499 +612 6767 7700 +612 6592 9111 +612 6776 9500 +612 6757 0000

Hospitals

Tamworth Hospital Manning Hospital Armidale Hospital Moree Hospital

Poisons Information Centre

13 11 26

Emergency Procedures

The recommended action to be taken in the event of a fire is the same in hospitals throughout New South Wales.

R A C E

Remove patients/staff from immediate danger. Alert other staff and the NSW Fire Brigade, advising exact location of the fire. Confine the fire and smoke by shutting doors and windows. Extinguish the fire if safe to do so. Use the correct extinguisher.

In the event of an emergency or fire, please follow the instructions of the Emergency/Fire Warden in your area. Please make yourself familiar with the OH&S guidelines at your local site.

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Residential Emergency Evacuation Points

Site Tamworth Residence Amberoo Apartments 5-7 Janison Street Tamworth NSW 2340 Johnston House Tamworth Base Hospital Cnr Dean & Johnston Streets Tamworth NSW 2340 Taree 42 Pulteney Street Taree NSW 2430 50 Flett Street Taree NSW 2430 Armidale Moree Rusden House Armidale NSW 2350 Units 1 & 2 59 Albert Street Moree NSW 2400 Evacuation Point Front of Building/Driveway in Janison Street See details in building

Front of building Front of building Front of Building in West Ave Moree Public School sporting oval directly across from student residence

Residential Emergency Exits

Site Tamworth Residence Amberoo Apartments 5-7 Janison Street Tamworth NSW 2340 Johnston House Tamworth Base Hospital Cnr Dean & Johnston Streets Tamworth NSW 2340 Taree 42 Pulteney Street Taree NSW 2430 50 Flett Street Taree NSW 2430 Armidale Moree Rusden House Armidale NSW 2350 Units 1 & 2 59 Albert Street Moree NSW 2400 Emergency Exit Front of Building/Driveway in Janison Street ­ directly opposite café Retro. See details in building

Stairs located at each upper level doorway Front or rear door exit as per evacuation plan. Emergency Exits located on each wing of building Front or rear exit doors of student residence

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UDRH/RCS - Evacuation Points

Location Tamworth Taree Armidale Evacuation Point Hospital bus stop (adjacent to Dean House and the UDRH/RCS building). Front of building. Evacuation Points are the UDRH/RCS car park to the south of the building and in front of Armidale Radiology in Rusden St. Front of building.

Moree

First Aid

What to do if someone is sick or hurt

Assess the seriousness of the situation. If the injury is minor, then contact a staff member trained in first aid or locate a first aid kit. If the situation appears to be more serious, dial "000" and request an ambulance in the local area.

Tamworth

For minor incidents, a First Aid Kit is located in the kitchen of the UDRH/RCS building. For more serious incidents staff and students are to go to the Emergency Department.

Taree

At Manning Hospital refer to the Emergency Manual which is a yellow A4 folder that sits beside every telephone in the hospital. The local in-dial emergency is 29222 24hrs 7 days a week. For first aid students and staff are to go to the Emergency Department at the Hospital.

Armidale

For minor incidents, a First Aid Kit is located in the kitchen of the UDRH/RCS building in Rusden St Armidale. For more serious incidents staff and students are to go to the Emergency Department at Armidale Hospital.

Moree

For minor incidents, a First Aid Kit is located in the kitchen of the UDRH/RCS building. For more serious incidents staff and students are to go to the Emergency Department at Moree Hospital.

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Student Charter

Student Rights

Every student has the right to: · · · · · · · · expect the best quality education the UDRH/RCS can provide; be provided with an innovative, equitable and supportive environment that challenges students to achieve their full potential; be provided with current and clear guidelines regarding course content, time demands and assessment details; expect impartial, constructive and prompt assessment of work. Information of assessment criteria and expected standards must be made available; have access to the required facilities and resources necessary for the students' academic goals to be achieved; be treated with respect by both staff and fellow students; expect that scheduled classes will take place, or to be informed of alternative arrangements; have access to staff to whom questions and difficulties can be referred.

Student Responsibilities

Every student has a responsibility to: · · · · · · · · · · take an active role in planning and pursuing their studies; be well informed about the requirements of the course that is being undertaken, to attend all set classes; discuss with staff any problems that may be encountered; make the best possible use of the opportunities and facilities that the School provides; submit work, which is wholly their own, on time; respect the rights and welfare of UDRH/RCS staff and students; respect UDRH/RCS property; comply with the UDRH/RCS rules and regulations; dress in a professional manner and to maintain excellent personal hygiene; and behave in a manner which reflects positively on the UDRH/RCS.

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Guidelines for Students

Living Together

Coming to the UDRH/RCS may be the first time some students have lived away from home in a group situation. Some pointers to making this living arrangement work well for all include the following: · · · · · · Respect your cohabitants in regards to keeping common areas clean and usable. Respect others in regards to acceptable noise levels, and agreed-upon quiet times. You may want to identify some shared commodities like laundry soap, milk, etc so you can buy in bulk. Pitch in your fair share of contribution to any shared resources, for example you may want to have a schedule for who buys milk each week. Pitch in your fair share of cleaning duties. It can be quite fun to have group meals periodically, with one or more people contributing to the preparation and clean up. You may want a schedule for who cooks and who cleans for group meals. Don't leave personal items in group space. Remove laundry from machines promptly so others can use the machines.

· ·

Living together well can be fun and you can make lifelong friendships. It can also ease the stresses of your demanding tertiary course and help you feel more at home in your new environment.

Residential Code of Conduct

The University of Newcastle is proud of its reputation in providing quality accommodation for students. A sound reputation for quality service is dependent upon the behaviour of residents and their appreciation of the facilities provided, as well as their respect for other residents, staff and members of the University community. All residents are expected to: · assist in the provision of a harmonious living and study environment free from discrimination or harassment on the basis of race, nationality, sex, age, political conviction, sexual preference, religious belief or disability. to act at all times in a way that respects the rights and privileges of others and shows commitment to the ideals of the University with special reference to excellence in performance and freedom of expression. to be aware of and understand cultures other than their own and to be sensitive and tolerant to these cultural diversities. to understand and comply with the Code of Conduct for Residents as well as the University's Student Discipline Rules and Code of Practice for Teaching and Learning, all of which prescribe behaviours which are to be encouraged and those which will not be tolerated at the University of Newcastle.

·

· ·

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Acts of misconduct by students in University accommodation will be referred directly to the Director, Deputy Director or the Executive Officer. In some cases, misconduct may warrant removal of a student from their accommodation pending the outcome of the disciplinary proceedings. Non-compliance with the Residential Licence Agreement will be dealt with by the Director, Deputy Director or Executive Officer. Students should also be aware of the Residential Licence Conditions Policy.

The Rural Environment and You

Rural environments are slightly different than city ones in that you will be very visible to the community. Anything you do, whether good or bad, will be remembered. In addition, anything you do will reflect on you as a person, you as a student, you as a future doctor or health services provider for this or other local communities, and on the UDRH/RCS. The community has a long memory and news travels quickly ­ both good and bad. You may find yourself in the local newspaper for various events at the UDRH/RCS, in local sports, and for various achievements, whether great or small. We hope you can enjoy getting to know your new community, finding your place, and leaving your (hopefully positive) contribution at the hospital and in the local community.

What to do outside of Teaching Times

We hope you are looking forward to your placement with the UDRH/RCS. To make your stay more enjoyable, we encourage you to become involved with the local community as much as your placement permits. With this in mind, we invite you to complete the form at the end of this manual, gathering information about your interests outside of teaching times and return to the UDRH/RCS centre you are attending prior to your placement.

Environmental Health & Safety

Policies

All University of Newcastle policies should be adhered to whilst on placement. In addition to university policies, HNE Health policies should also be enforced. If you have any concerns regarding health and safety issues, you should speak immediately to:

Tamworth Education Co-ordinator Taree Operations Manager Armidale Operations Manager Moree Administration Officer +612 6767 8469 +612 6592 9507 +612 6771 1717 +612 6757 0090 (Mon-Wed)

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Workplace Safety

Good health and safety practice form an integral part of each activity at the UDRH/RCS, whether it involves teaching, research or administrative functions. Whilst operating with the HNEH you will be required to comply with their safety standards and guidelines.

Fire Safety

Do not interfere with fire equipment except in the case of emergency. Please take care not to activate smoke detectors. Please make yourself familiar with the floor plan of the UDRH/RCS buildings at each site and, if a resident, of your accommodation unit. For the security of HNEH property the majority of hospital buildings are equipped with a thermal fire alarm system which automatically detects fires within the buildings and automatically alerts the NSW Fire Brigade at their local fire stations in the event of a fire. Whenever an alarm is initiated to the Fire Brigade the alarm bell attached to each building is also sounded. Booklets providing comprehensive information regarding action to be taken in the event of a fire or disaster are available in each Department and Ward. Employees must familiarise themselves with these booklets as soon as possible, after arriving in the Department and/or Ward.

In the Event of Fire

· · · · · Notify the Receptionist to call the Fire Brigade immediately, giving the exact location and the nature of the fire, and your name Speak in a normal tone ­ do not shout lest the visitors become frightened Alert staff in close proximity to the fire to remove visitors from the immediate area Use fire extinguishers as necessary Remember RACE in a fire emergency · · · · Rescue Alert Contain Extinguish

Incident Reporting

Depending on where the incident occurs, you may be required to complete a University of Newcastle Incident Report Form, a HNEH Incident Report Form or both. Please ensure that you have contacted one of the UDRH/RCS contacts listed in this document as soon as possible to arrange access to the form. The University of Newcastle resources and policy for reporting an incident, injury, illness or hazard can be found at the University's First Aid Officer Procedure website.

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Infection Control

Hospital acquired infections (also known as nosocomial infections) have long been accepted as one indicator of the quality of hospital services. As a student in a hospital you will be required to practice infection control measures to reduce the rate of nosocomial infections.

Tamworth

Clinical Nurse Consultant: Hours: Out-of-Hours: Ext 77185 or on pager 29405 8:00am - 4:30pm, Monday - Friday Nursing Supervisor Pager 29032 Ext 29351 8:00am - 4:30pm, Monday - Friday Nursing Supervisor Pager 29260 Ext 69667 8:00am - 4:30pm, Monday - Friday Page through Switchboard Ext 70050 7.00am ­ 3pm, Monday - Friday

Taree

Clinical Nurse Consultant: Hours: Out-of-Hours:

Armidale

Clinical Nurse Consultant: Hours: Out-of-Hours:

Moree

Clinical Nurse Consultant: Hours:

Student Hygiene/Health

A high standard of personal cleanliness is expected and students must report any situation where there is a risk of them disseminating or acquiring an infection eg. suffering with fever, open wound, jaundice, conjunctivitis, and diarrhoea. Students must be aware of their medical history with regard to infectious diseases and immunisation, especially Varicella, Hepatitis, Tuberculosis, Tetanus and Polio. You must ensure vaccinations and follow up are current.

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Taree Education Centre

Hand washing

· · The most effective and efficient form of infection control Commencement of duty, completion of duty, between each patient, personal hygiene, after removal of gloves and when visibly soiled

Body substance isolation

All body substances should be handled with care. Protective clothing and equipment should be used when handling all patients' blood and body fluids. Gloves, aprons, eyewear and masks are available for use in all patient areas.

Sharps

· · · · Dispose of all sharps into the appropriate containers. These are situated in treatment rooms and on IV trolleys. Use kidney dishes to carry sharps. Do not re-sheath needles. You are responsible for disposing of your own "sharps". DO NOT expect anyone else to do so.

Needle stick injury

Needle stick injury must be immediately notified to the Infection Control nurse, or if he/she is unavailable, to the Nursing Supervisor. Do not just ask a fellow resident for a pathology form for HIV, Hep B, Hep C serology. If you require HIV testing because of needle stick, blood splash or other injury you will need pretest counselling [a legal requirement] and be given information and access to Zidovudine if you have had a high risk injury from a known HIV positive patient. · · Hepatitis B status will need to be assessed as a booster and/or immunoglobulin An incident form must be completed Page 19 of 48

Hazard Reporting

To protect yourself and other employees, patients and visitors to the HNE area, you are required to report anything that you consider could cause an accident, or that appears unsafe. To report the practice you will be required to compile a `Hazard Report Form'. These forms are available in all Wards/Departments and once compiled are to be forwarded to the OH&S Officer.

Hands on, student tutorial

Accident/incident report

In the event you are involved in an accident or incident you will be required to compile an Accident/Incident Report Form. This form will provide the Hospital Management with the necessary information to minimise the chances of the accident/incident occurring again and assist in the maintenance of statistics in the hospital. These forms are available in all Wards/Departments and once compiled are to be forwarded to Hospital Management. If at any stage during your placement in a HNE area you are presented with a situation that you are unsure of how to react, you should seek advice from the HNE Health staff in the vicinity. In the event that they are unable to assist you, you should report the problem to the Executive Officer at the UDRH/RCS and a solution to the problem will be devised. The University of Newcastle resources and policy for reporting an incident, injury, illness or hazard can be found at the University's Occupational Health and Safety, Incident/hazard Reporting website.

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Counselling Services

The welfare of students is a primary concern of the staff of the UDRH/RCS. The Counselling Service is available to students free of charge, on a confidential basis. Counselling Service staff are available to clarify and resolve a range of issues, which might otherwise interfere with academic or personal effectiveness. Such issues include - adjustment to University life, personal and family difficulties, anxiety, depression, bereavement, relationship problems, situational stress, and course-related problems such as examination anxiety, motivation, etc. For more information, visit the Counselling Services page of the University's website.

External Counselling Services

For crisis counselling you may call the following service, which is available 24 hours: Lifeline 131 114

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A - Z Guide to Accommodation, Hospitals and Education Centre/UDRH Offices

Accommodation Property facilities

Property Johnston House, Tamworth Shared Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Shared Shared Yes4 Yes Yes Yes Amberoo Apartments, Tamworth Shared Yes1 Yes Yes Yes Yes Yes Yes2 Yes3 Yes Yes Shared Shared No No Yes Yes Pulteney Street/Flett Street, Taree Shared No Yes Yes Yes Yes Yes On site laundry On site laundry Yes Yes Shared Shared No No Yes Yes Rusden House, Armidale Shared No Yes Yes Yes Yes Yes On site laundry On site laundry Yes Yes Shared Shared Yes Yes Yes Yes Albert Street, Moree Shared No Yes Yes Yes Yes Yes Shared Shared Yes Yes Shared Shared No No Yes Yes

Bathroom Dishwasher Cooktop/ hotplates Oven Fridge Freezer Microwave Washing Machine Dryer Iron Ironing board Dining Room Lounge Room Recreation Room Linen provided Crockery & cutlery Cooking utensils

1 2 3 4

In some units only. In some units only, otherwise there is an onsite shared laundry. In some units only, otherwise there is an onsite shared laundry. With pool table.

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Property

Johnston House, Tamworth Varied5 No Yes Yes No No No

Amberoo Apartments, Tamworth Reverse Cycle No Yes Yes Yes6 Yes8 Limited

Pulteney Street/Flett Street, Taree No No Yes No Yes7 Yes Limited

Rusden House, Armidale Heating only Yes Yes No Yes Yes Yes

Albert Street, Moree Reverse Cycle Yes Yes No Yes Yes Lockable garage & carport Yes Yes No

Air conditioning Bikes provided Lockable room Swimming Pool Internet Access Telephone On site car parking Television Video DVD

No No No

Yes No No

Yes Some No

Yes Yes No

Tamworth

Depending on the length of your stay and the availability of accommodation, you may be staying in either Johnston House or Amberoo Apartments. After you have returned the Student Occupancy Information, Emergency Contact and PC Access Forms, the Education Co-ordinator will contact and notify you about which accommodation will be available for your placement. Note: Longer stay students receive preference for accommodation in Amberoo Apartments.

5 6

Some rooms have air conditioning, others have fans and others have nothing. There is no heating.

24hr Wireless broadband access (256/128k). Students must have their own Windows XP/Vista supported PC to be able to access this service. You need to register to use this service; a unique user name and password can be obtained from the Education Coordinator when you arrive.

7

As above, except obtain your user name and password from the Administration Officer when you arrive.

One single communal telephone is provided in the kitchen/dining/lounge area of each apartment. This telephone line can receive calls, and students are able to make local area calls.

8

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Johnston House (old Nurses Quarters) Johnson House is located on the grounds of the Tamworth Rural Referral Hospital and consists of thirty-nine rooms. Rooms are cleaned only on departure and it is the responsibility of each resident to keep bedrooms tidy with clean linen on request. The kitchen and bathrooms are cleaned daily. This does not include washing up. All residents have the use of the 25 metre pool and tennis court located adjacent to Johnson house. To use the tennis court you need to make a booking with the switchboard operator on extension 99. All residents are required to complete and sign a registration form after reading the accommodation guidelines. A key deposit of $20.00 is required. A full refund will be given upon the return of keys on departure and with the original receipt. All accommodation is to be paid in advance, weekly, during office hours at the Patient Services Department located at the entrance of the Brunderlin Wing. Amberoo Apartments Amberoo Apartments are located a short 15-minute walk from the hospital. They comprise of 16 fully furnished apartments (a mixture of 3, 4 & 5 bedrooms). Students have their own private lockable room (with a unique key) and share living areas with other occupants.

Students are responsible for the maintenance and upkeep of their own apartment whilst staying there. Government regulations prevent the use of fridges, jugs, toasters or other cooking utensils in rooms other than the kitchen. Please do not bring extra furniture without prior approval.

Taree

42 Pulteney Street, Taree The units consist of 6 x 2 bedroom units. Two of the units have 2 beds in one bedroom and one bed in the other bedroom, the remaining units have 2 beds in each bedroom. The total sleeping capacity is 22 beds. The accommodation is a 5 minute walk from the hospital and a 5 minute walk from the town centre complex. There is a small convenience store complex 5 minutes walk from the hospital but in the opposite direction to the town centre.

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Signage in the units is self explanatory and covers housekeeping matters in relation to the occupation of the units. 50 Flett St Units - Taree

These units are situated approximately five (5) minutes walk from the hospital. They have been recently refurbished and consist of eight (8) 2 bedroom units with one (1) bed in each room. They are fully self contained except for linen and have wireless internet access. Car parking is also freely available. A small convenience store is located approximately 10 minutes walk away. Units 1 and 2 are also set up for student couples and have one (1) double bed in each unit. Students need to book these units well in advance.

Armidale

Free student accommodation is provided to all students in Armidale. Students in Armidale stay at Rusden House, which is a hostel type accommodation located in West Ave about 200m from the Armidale hospital. The accommodation is owned and managed by HNEH, so students must abide by the relevant HNEH polices and procedures which are readily available and also posted at Rusden House.

Moree

Free student accommodation is provided to all students in Moree. The accommodation consists of two fully furnished two bedroom brick flats. The accommodation is located within close proximity (5 minutes walk) to the hospital

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and UDRH office, and also within close walking distance to the shops, medical centres and sporting facilities. Note: There is a non smoking policy as detailed in the tenancy agreement.

An inventory of all items contained within the unit has been prepared and will be checked upon your arrival and departure.

If any item is broken, lost or stolen, please notify an UDRH staff member as a matter of urgency so that a replacement can be arranged. If there are any problems internally with the unit, such as plumbing, heating, cooling, internet connections, phone line problems or any other general concerns or issues, please phone Wendy Dennison (Administration Support Officer) on +612 6757 0090 so the matter can be attended to as soon as possible. If the matter is out of office hours, please contact Wendy Dennison on 0437 379717. It would be much appreciated if you could keep the unit and furnishings/fittings in a clean state, during your stay. The university also provide a free return Countrylink train ticket from Broadmeadow to Moree, or, financial assistance up to $200 to assist with motoring costs (fuel)9 for those students wishing to bring their own vehicle.

Check In Tamworth

Collect the keys from the hospital switchboard, which is located next to the Emergency Department, after 2pm on the day of arrival.

Taree

1. An envelope containing the following items will be left at the main reception of the Hospital: · student details on the outside of the envelope including the address to the accommodation

Fuel receipts must be provided and where students car pool, payment will be provided to the owner of the vehicle only.

9

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· · · · · · · 2.

keys to the accommodation lease documentation accommodation costs notice (if student has not provided proof of exemption) map of the area Student evaluation forms Entertainment Guide (if available) Site safety handbook (except for nursing students)

Students will know via confirming email that the envelope can be collected between 7am and 8pm from the main reception area of the Hospital.

The package is left at the hospital main reception. A folder headed Key Register will also be left and this will have recorded on it the name of each student for whom there is an envelope with keys. Students will need to sign and date receiving the envelope and will be required to show ID

Armidale

Collect the keys from Hospital Reception or after hours from the Accident and Emergency department when you arrive and complete the paperwork required by Armidale Hospital for students to stay in HNEH owned accommodation.

Moree

An envelope containing the following items will be left within the UDRH internal mail hole of the Moree Hospital, Alice Street, Moree. This mail room is located opposite the Ground Floor Nurses Station. Students are to present to the Ground Floor Nurse Station with clear identification, and request that a staff member retrieve this envelope from the UDRH mail hole. This envelope with contain the following information: · · · · · · · student details on the outside of the envelope the address to the accommodation and map indication directions from the hospital keys to the accommodation and keys to the UDRH office visitors identification badge map of the Moree area Entertainment Guide (if available) arrangements for the first day of placement and who/where to meet

Check Out Tamworth

Johnston House keys are to be returned to hospital switchboard. Your $20 deposit will be returned. Amberoo Apartment keys are to be returned as follows: · Monday to Friday (8am to 4pm), directly to the Education Co-ordinator at the UDRH/RCS Education Centre Page 27 of 48

·

Otherwise, please return to the hospital switchboard in an envelope with the Education Co-ordinator's name clearly marked.

Taree

When students are due to depart, an email is sent reminding them of the following: · · · · Rent is paid (if applicable) Keys, pagers and access cards and library books are returned Feedback forms are completed Other local housekeeping issues

Armidale

Keys must be returned to Armidale Hospital Reception.

Moree

The final week of placement, the Administration Support Officer will meet with you to arrange for the return of the following · · Keys, ID cards, access cards and library books Complete evaluation forms

Cleaning

Bedrooms/apartments will only be cleaned on checkout. Vacuum cleaners are provided for student use. Please keep your room clean and tidy.10 Please ensure that surfaces such as kitchen benches are kept clear of dishes/food/rubbish otherwise they will not be cleaned. You should also help to ensure that the kitchen, bathrooms and communal areas are tidied and kept clean. Students are responsible for their own dishes and the cleaning of spills on ovens and hot plates. Food should not be stored in bedrooms.

Computer Facilities

To enable students to have access to the internet via the Hunter New England Health network, the Health Service IT Staff have developed a generic login for all students. This login is as follows: Username: Password: uonstudent year2008

In using the above account, you are agreeing to adhere to the Health Service Email and Internet Access Policy: · Hunter Area Health Service Policy ­ Email and Internet Access Policy (not currently available)

In addition to the Health Service policy, students should also be aware of the University Computing and Communications Facilities Conditions of Use Policy: · University Computing and Communications Facilities Conditions of Use Policy

10

In Armidale at Rusden House, cleaning is provided on a regular basis. However, students should keep their room tidy at all times.

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The internet is for used for research, study, and email use. Please adhere to the New England Area Health Service Internet Usage Policy. Inappropriate usage of the internet, will result in the access being suspended.

Tamworth

Students have access to PC and internet usage via a number of methods as listed below: · · · Library, open from 8.30am until 7.00pm (Monday to Thursday) and 8.30am to 5.00pm (Friday) during most of the Academic Calendar periods. UDRH/RCS Student/Common Room, open from 7.00am until 6.00pm Monday-Friday Amberoo Apartments (for those staying in Amberoo), 24hr Wireless broadband access (256/128k). Students must have their own Windows XP/Vista supported PC to be able to access this service. You need to register to use this service; a unique user name and password can be obtained from the Education Co-ordinator or Education IT Support Officer when you arrive.

Taree

Computer facilities are available at Manning Hospital, Taree 24 hrs 7 days per week for students. The room is located next door to the Library in the Administration Block. Internet and Intranet is available from this site. Access forms are to be completed prior to arrival. Wireless internet is available at the student accommodation and is available by contacting the Operations Manager to provide connectivity. Only Internet is available from the accommodation.

Armidale

Wireless Internet access is available to students staying at Rusden House and also at the UDRH Education Centre. Computers are available for use at the UDRH Education Centre- printing and copying facilities are also available. Please see the Operations Manager for details.

Moree

Internet access will be provided through the Hunter New England Health Service for use of the computers in the hospital and UDRH office. Logon user access will be advised during orientation to UDRH on your first day of placement. Broadband access is available during your stay within the student accommodation.

Computer Assistance

In Tamworth and Taree, should you require assistance with the wireless internet, please contact your local Education Co-ordinator/Operations Manager or the IT Education Support Officer, located in Tamworth (+612 6767 8475). Note: Problems with these systems can only be solved locally, DO NOT CALL 4921 7000. Page 29 of 48

When using the wireless internet provided at our accommodation, you must comply with the University of Newcastle's internet usage policy. Any problems with this Internet not to ring 49217000

Contractors

From time to time maintenance contractors will need to be on site. If they need to access your room, we will endeavour to give you reasonable notice.

Cultural Activities

Tamworth is Australia's Country Music Capital and the centre of the universe in January for the Tamworth Country Music Festival attracting over 50,000 visitors from all over the world. Tamworth is a vibrant, friendly and fuss free city. It is the hub of a regional council of about 55,000 people who live in the city or in the towns of Barraba, Manilla Bendemeer or Nundle. The Tamworth Regional area is about three times the size of Sydney basin or about the same as Lake Eyre. Please refer to the Tamworth Tourist Information site for more information. Taree is located on the Mid North Coast of New South Wales, less than 3 hours north of Sydney, 2 hours north of Newcastle and 1 hour south of Port Macquarie. Greater Taree encompasses an area of 3,752 sq km and a population of approximately 45,000 residents. For more information regarding the Taree area, please refer to the Greater Taree/Manning Valley website. The Armidale Dumaresq area is rich in natural attractions and local history. From National Parks to the remains of old gold mining operations, there is plenty for the visitor (and locals) to see and do. For more information, please refer to the Armidale tourism site. The Shire of Moree Plains, is located in the fertile Gwydir Valley and McIntyre River Valley, in north western NSW. It is a progressive dynamic community, boasting strong agricultural industries in cotton, grain and oilseeds and, with its Mediterranean style climate, is highly adaptable to alternative farming enterprises, the largest pecan nut orchard in the Southern Hemisphere is located within the Shire. For further information, refer to the Moree Plains Shire Council site.

Discipline

Please consider others and maintain acceptable standards of behaviour and language at all times. Behaviour causing inconvenience, annoyance, hurt or embarrassment to others or wilful damage to property will result in disciplinary action and may result in termination of residence.

Electrical Testing and Tagging11

All personal electrical equipment (hair dryers, shavers, computers, mobile phones and chargers, stereos/radio etc) must be tested and tagged. It is the resident's responsibility to ensure that personal equipment is available for tagging and testing upon request. All new equipment must be declared by the resident upon purchase to be tested and tagged as per the University policy and

11

In Armidale at Rusden House, no personal heaters are allowed ­ heating is provided for you.

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procedure. Any equipment that fails the test must be repaired or will be discarded as it becomes an occupational health and safety risk to all residents. Note: All testing and tagging of personal equipment is at the cost of the student.

Equipment and Other Facilities

Photocopying and scanning facilities are available in each of the Hospital Libraries and/or UDRH/RCS Education Centres. The library staff are available to assist you with database searches12.

Fees and Charges

Applicable 1 Jan 2009 to 31 Dec 2009.

Moree Full Rent Free student accommodation provided to all students Tamworth Johnston House - $5.30 per night (plus linen) Amberoo Apartments $7013 per week14 Armidale Free student accommodation provided to all students Taree $60 per week payable to local real estate agent

Note:

Students may be exempt from paying rent if they have an existing lease or mortgage in Newcastle which is being paid whilst on placement.

Prior to placement, students must provide documentary evidence showing they have an existing mortgage or lease in their name. Exemption from paying rent is only granted when you can provide documented proof of one of the following: · · · legally binding tenancy agreement letter from landlord with supportive statutory declaration statement of mortgage repayments for the past six months

The UDRH/RCS reserves the right to amend the rates annually should this be necessary to cover increased costs.

12 13

Except in Moree where there are no library staff.

Cost covers accommodation, gas and electricity use, water use, gardens and pool maintenance.

14

This rate is for Newcastle University Students only. If you are from another organisation or University please enquire directly to the Education Co-ordinator about the cost.

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Fees and charges must be paid by the due date. Any costs incurred in the collection of outstanding fees will be charged to the resident. Failure to pay fees and charges as required will cause examination results to be withheld.

Payment of Accounts

Rent is payable in advance and invoices are rendered at the beginning of each semester. Payment must be made in full by the due date on the account or an administration fee may be charged.

Firearms or Weaponry

Firearms, ammunition, knives or any other kind of weaponry are strictly prohibited. They will be confiscated if found and removed from the premises.

Fire Equipment

Do not interfere with fire equipment except in the case of emergency. Please take care not to activate smoke detectors. Please take time to familiarise yourself with the emergency exit plan for your unit posted in each bedroom, and the location of fire blankets and extinguishers.

Fire Safety

Candles and incense must not be burnt in bedrooms as they trigger the fire/smoke detectors and the student responsible will be liable for the Fire Brigade callout charge. Students are not permitted to hang anything from sprinkler fixtures as it may malfunction causing water damage which will be invoiced to the student.

Furniture and Fittings

Please do not remove furniture and fittings supplied by the University. Please discuss any special requirements with the local Education co-ordinator/Administration Officer. Damage should be reported immediately to your local Education co-ordinator/Administration Officer at the earliest opportunity. Charges may apply if items are damaged or lost. Please do not use drawing pins, ceiling stars, adhesive tape, stickers or glue on walls, doors, ceilings, or on any furniture or whitegoods. "Blu Tack" or similar temporary, non harmful fixative may be used.

Heating and Air-Conditioning

Please only use the equipment provided by the University. Please make sure you turn off your heater or air conditioner before leaving your accommodation.

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Hospitals Tamworth Hospital

Tamworth Hospital, comprising 270 beds, is the main referral centre, and the only Major Non-Metropolitan Referral Hospital, for acute care management within the New England Area. The hospital has cross referral flows in from the upper Hunter Area Health and Macquarie Area Health Service. The health service transfers patients to South-Eastern Sydney, Central Sydney and Hunter. Flows out are predominately to John Hunter Hospital and St Vincent's (Sydney). The hospital has a variety of core clinical service units which include a Medical /Surgical Unit, Paediatrics, Maternity, Rehabilitation, Orthopaedics, Surgical, Medical, Renal, Intensive Care, Coronary Care, High Dependency, Burns Unit, Operating Theatres, CADE Unit, Palliative Care, Mental Health, Day Surgery and Allied Health. For more information visit the Tamworth Hospital Website.

Taree Hospital

Manning Hospital Taree provides a broad range of specialist services to the residents of Greater Taree, Great Lakes and Gloucester Local council areas. The hospital has specialist wards/units for Surgery, Day Surgery, General Medicine, Critical Care, Obstetrics, Paediatrics, Emergency Services, Oncology, Palliative Care, Rehabilitation, High Dependency Nursing and Mental Health. These facilities are backed up by a broad range of diagnostic and allied health services including Radiology, Ultrasound, Physiotherapy, Pharmacy, Pathology, Occupational Therapy, Social Work, ECG and Discharge Planning. Plus Administration and Hotel Services support. Co-located with the health service is the Taree Community Health Centre, Public Dental Clinic, Mental Health Service and Drug and Alcohol Service incorporating the Methadone Treatment Unit. The health service operates 197 beds including 20 Mental Health beds and treats approximately 15,000 inpatients and 22,000 Emergency Department patients each year. For more information visit the Taree Hospital Website.

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Armidale Hospital

Armidale Hospital is an accredited hospital serving the community since 1858. Accommodation is provided for all types of medical services including medicine, surgery, obstetrics, paediatrics, geriatrics and accident and emergency as well as outpatient clinics. Ancillary medical services including radiology, pathology, occupational and speech therapy, social work, physiotherapy and pharmacy are an integral part of the organisation and contribute to the high level of patient care at Armidale Hospital. For more information visit the Armidale Hospital Website.

Moree Hospital

The Moree Plains Health Service is located in Alice Street, adjacent to the Tourist Information Centre and the Ambulance Station. The facility comprises of 52 beds which include 2 operating theatres, recovery ward, 4 bed nonacute renal day dialysis unit and a surgical ward with 2 palliative wards. The Ground floor consists of a medical ward with a 4 bed acute care ware and a children's ward. An obstetric unit is also located on the Ground floor. The accident and emergency ward is situated at the main entrance of the hospital. There are also the radiology, pathology and sonography C/T scan departments attached to the Ground floor at the main entrance. The doctors within Moree provide a 24 hour on call emergency service to the hospital, on a rotational basis. The Moree Plains Health Service also boasts a large Community Health section. Included are support areas of mental health, drug and alcohol, early childhood centre, Aboriginal maternal health, diabetes support, physiotherapy, audiology, speech therapy, dental health, domiciliary nursing team, occupational therapy and dietician services. Other relevant health institutions in Moree are the Pius X Aboriginal Medical Centre and the Roy Thorne house (Drug and Alcohol rehabilitation centre). There are two Medical Centres in Moree, one located on each side of town. The Moree Medical Centre is located at 342 Frome Street, Moree and the Balo Street Medical Centre is located opposite the Coles shopping centre in Balo Street. For more information visit the Moree Hospital Website.

Identification Badges Tamworth

All UDRH/RCS employees and students are required to wear identification badges whilst in the hospital grounds. If you already have an existing ID from either the John Hunter Hospital or the University of Newcastle, it is not necessary to obtain another. However, if you do not already have an ID badge, they can be obtained by collecting a form from the Education Co-ordinator and

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presenting this to Security, where your picture will be taken. After the photograph has been taken, ID's generally take a few days to be returned.

Armidale

Students must wear their University identification badge at all times while on placement. Additionally, HNEH ID badges may be required to access restricted areas.

Taree

Students must wear their University identification badge at all times while on placement. If you do not bring your ID badge, the Administration Officer will arrange a temporary ID badge for you to wear.

Moree

All UDRH students are required to wear identification tags whilst on the grounds of the Moree Plains Health Service to show that you are a visitor to the hospital. These tags will be provided to you on your first day of induction at the UDRH office. You are required to wear this tag whilst you are on the grounds of the hospital, and you are to return this tag to the Administration Support Officer of the UDRH prior to your departure.

Insurance

The University does not accept responsibility for any loss or damage to a resident's personal property. You are advised to take out a private all risk insurance on possessions kept in your room. Further information on the University's Insurance policies can be found at http://www.newcastle.edu.au/service/risk-assurance/insurance/policies/

Keys/Swipe Cards Tamworth

Students in Tamworth will be supplied with a security ID for the Tamworth Rural Referral Hospital. This will be organised for you at orientation.

Taree

Medical students are issued with pagers, swipe cards and keys to Doctors Lounge areas. A record of issue is held with the Administration Officer and these must be returned prior to departure.

Armidale

Depending on the type of placement, students undertaking placements at Armidale Rural Referral Hospital may be required to obtain a HNEH swipe card. Please see your supervisor or student coordinator for details.

Moree

On your first day of placement, you will be issued with a set of keys for access to the unit, rear laundry and lock up garage in addition to an access key for the UDRH office. These keys are signed out to you on arrival and are your responsibility throughout your placement. A spare set of keys can be made available for you, in the event that you lock your keys in the unit, or have misplaced your set, however in the event that you lose your set of keys, please notify a UDRH staff member as soon as possible. Page 35 of 48

A key replacement fee of $10 will be charged at the discretion of the UDRH if your keys are lost or misplaced. A swipe access card will also be provided to you (if required) on your first day of placement. This swipe access card will provide access to restricted areas of the Moree Health Service.

Library Tamworth Library

The library is conveniently located in the UDRH/RCS Building and is open Monday to Thursday (8.30am to 7.00pm); Friday (8.30am to 5.00pm) and Saturday/Sunday (10.00am to 3.00pm). A brief library orientation will be conducted in the first week of your stay with the librarian. Please check with the Education Co-ordinator for times. A basic library service only will be available between 5pm-7pm ie borrowing, returning and renewal of books, registration, study, access to PC's, printing and photocopying. Requests for searches, information, training, and materials need to be made in normal business hours. How to access the Library after 5pm (Monday-Thursday within Semester extended hours) and Saturday/Sunday: 1. 2. 3. 4. Enter through the main doors of the UDRH Building At the library door press the black/white buzzer Show your HNE Health Service ID Badge to Library staff Wait for the door to open

Under no circumstances will access be permitted without presenting your ID

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Taree Library

The library (6592 9352) is open Monday to Wednesday (12.30pm to 4.30pm), Thursdays (8.00am to 12.00pm) and Fridays (7.00am to 11.00am). Library cards are available on application and all books and journals can be borrowed and removed from the library within certain guidelines. Photocopying, computer access and tea and coffee making facilities are available within the library. · You must have a current Manning Rural Referral Hospital Library card to borrow from the Library. Forms are available in the Library There are 4 computers and a printer available for use in the 24/7 room along the corridor next to the Library. Room 214

·

· · ·

Please enter your selection of books into the folder provided for borrowing when Librarian not present in the Library Journals cannot be removed from the Library but can be photocopied. A Copyright form must be signed. These are available near the Photocopier. CIAP and OVID are available on all computers. Training is available UpToDate (medical search web address) can be found through the Intranet>Gardiner >and then UpToDate.

·

There is an OUT OF HOURS returns box located next to the door of the Education Centre along the corridor

Armidale Library

The Dr Harold Royle Library at Armidale Hospital is available for use by students 24/7. Details on how to obtain access outside of business hours can be obtained from the Education Co-ordinator. Computer, Internet and Photocopying are available ­ please check with the Librarian for details on charges.

Moree Library

You have access to two libraries within Moree. The local town library, Northern Regional Library, is located at the corner of Balo Street and Albert Street. A borrowing card has been made available for you and it is a requirement that all books and resources be maintained in a proper manner. Please ensure that the borrowing card is returned to the UDRH office prior to your departure. The second library for your use is located within the UDRH office. This library has been established by resources provided Page 37 of 48

by the UDRH and the University of Newcastle. Please adhere to all borrowing guidelines and ensure that all books and materials are well looked after and returned promptly as all students have access to this library. Note: This library operates on an Honesty system and is there is no Library staff assistance provided. If you require any assistance regarding the library please contact the Administration Support Officer on 6757 0090.

Mail Tamworth

Students on placement at the UDRH/RCS should have all mail directed to the address below. The Education Co-ordinator will then distribute relevant mail to your pigeonhole within the department. UDRH/RCS Student Name Locked Bag 9783 Tamworth NEMSC NSW 2348

Taree

Mail can be directed to students by addressing it to the Hospital and adding UDRH to the address. The Administration Officer will re-direct this mail to students depending on their location. UDRH/RCS PO Box 35 Taree NSW 2430

Armidale

Students may have their mail sent to the UDRH and it will be forwarded to them. UDRH/RCS PO Box 701 Armidale NSW 2350

Moree

Mail can be redirected to the UDRH postal address, but please keep bulky items to a minimum as this is the main postal address for the hospital . You will be shown where the UDRH mail box is in the event that you need to collect your mail. UDRH Student Name Po Box 138 Moree NSW 2400

Maintenance Problems

Please contact your local Education Co-ordinator/Administration Officer/Operations Manager.

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Meals

Residents are required to cater for themselves.

Self Catering

In Tamworth, the nearest supermarket to Johnston House is Coles at Northgate (about a 10 minute walk). Also located in Northgate are a number of speciality shops, together with a Thai restaurant. Opposite the hospital, on Johnston Street, is Tamwell Motel which has a coffee lounge that serves breakfast and lunch. The nearest supermarket to Amberoo Apartments would be either Coles at Northgate (3km from Amberoo) or Coles, City Plaza (3km from Amberoo). There is also the Retro café across the road from the apartments. You will receive a Dining Out Guide with your orientation for further details. In Taree, the nearest shops would be a 5 minute walk from the accommodation and is called Taree City Centre. There are 2 major food chain outlets in this area. In Armidale there are a number of food outlets and a supermarket within walking distance of the hospital and accommodation. In Moree, the main shopping area is located along Balo Street. Most shops are open Monday ­ Saturday, with limited shops open on Sundays. The main supermarkets are Coles and Woolworths which have extended trading hours (6am ­ 10pm). Coles is located at the northern end of Balo Street, within Balo Square Shopping centre. Woolworths is located on the northern side of the main bridge.

Staff Cafeteria/Kiosk

Tamworth Base Hospital has a cafeteria which is open during the following hours: Breakfast Lunch Dinner 7.30am ­ 8.15am 12.00pm ­ 1.20pm 5.00pm ­ 6.20pm

Tamworth Base Hospital's Kiosk is staffed Monday to Friday between 9.00am and 4.00pm and on Saturday/Sunday for a short period. Armidale Hospital kiosk is located near the front entrance to the hospital and is open 8.30am ­ 4.00pm. Taree Hospital Cafeteria is open from 9.30am to 6.30pm Monday to Friday. Weekend opening times are 11.00am to 6.00pm. The Ladies Auxiliary (Pink Ladies) also operate a Kiosk from 9.00am to 3.00pm Monday to Friday and a short opening time on Saturdays. Moree there is a kiosk located in the centre of the hospital grounds which operates from Monday to Friday from 9am ­ 2pm. The food on offer is made fresh as you order and there is a range of fresh sandwiches and hot food available. There are soft drinks and confectionary also available. There is some outdoor seating on the hospital grounds for you to sit and enjoy your lunch.

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Motor Vehicles/Parking Tamworth

Car parking at the Tamworth Rural Referral Hospital is at a premium and therefore UDRH /RCS students are to park their cars and motorcycles either in the designated staff car park at the rear of the Rehabilitation Unit, or on surrounding public road parking.

Armidale

Students may park at Rusden House and then walk to the Hospital.

Taree

There is street and hospital car parking available at no charge however this is a busy area and can often be unavailable. Ample parking is available one to two streets away. There is no charge for parking in Taree but some areas are time limited.

Moree

The Moree Plains Health Service has a car park attached to the hospital grounds and is available for you to park your vehicle. There is also ample street parking in Alice Street, if the hospital car park is full. Please take care not to park in designated disabled parking spots or doctor/nurse parking spots which are clearly marked.

Noise

Undue noise disturbs fellow residents trying to study and may seriously disrupt the residential community. Please use headphones to listen to loud music and otherwise ensure that TVs, stereos and radios are inaudible outside rooms when the door is shut. Door slamming, loud conversation and other noisy activity should be avoided in consideration of others working or relaxing in their rooms. Residents disturbed by undue noise have a right and obligation to request silence. If repeated requests are ignored please see your local Education co-ordinator/Administration Officer.

Pagers

Pagers may be provided to you whilst you are on placement15 (if required). These are provided by the Student Co-ordinator. If your supervisor has identified you as requiring a pager, you need to collect one from the aforementioned contact. Pagers must be returned upon your departure. You will be charged a fee of $260 for failure to return a pager, or in the event of a lost pager.

15

Pagers are not issued in Moree.

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Operation

To page · · · · · · Dial the appropriate number according to you placement hospital You will be promoted to enter a pager number You will be prompted to enter a message, i.e. phone number Hang up View the number presented on the screen of your pager Pick up any internal phone and dial the number shown

To answer a page

Parties and Functions

Small gatherings of residents are permitted. Other functions require permission in advance from the UDRH/RCS Administration. Alcohol must not be sold from the premises. Alcohol should be used in moderation and with due consideration for other residents. Misuse of alcohol is an offence under the University Discipline Rules.

Pets

Pets are not permitted. Please do not feed stray or wild animals and do not bring animals into residential units.

Printing and Photocopying Tamworth

A printer/photocopier is located in the Library. Cards can be purchased from the Student Co-ordinator during office hours (or the Librarian in times of the Student Co-ordinator being absent). The cost of the cards as follows; · · · $10 ­ 100 impressions $20 ­ 200 impressions $50 ­ 500 impressions

The cards are charged to your University of Newcastle Student Account. Cards are to be returned at the end of use/placement ­ failure to do so will result in a replacement fee charged to your university student account. The relevant form can be obtained from the student pigeon holes for purchase or top up of an existing card.

Taree

Copying is free at Taree although a unique code needs to be entered and it is monitored by the librarian.

Armidale

Printing and Photocopying charges apply at Hospital Library $0.20 per page. Printing and photocopying facilities are also available at the UDRH Education Centre. Please see your supervisor or student coordinator for details.

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Moree

Photocopying services are available at the local Northern Regional Library, which is located at the corner of Balo Street and Albert Street. A small fee applies. See Library staff for details.

Rent

See Fees and Charges on page 31 of this manual.

Residency Agreement

A tenancy agreement will need to be established between you as the student and the University of Newcastle as the landlord, in order to protect both parties rights and responsibilities when leasing a property. See attached/linked tenancy Agreement, which will need to be read prior to your placement and signed on your first day of orientation. If you have any questions regarding this agreement, please contact your Student Liaison Officer.

Room Allocation

Rooms are allocated at the discretion of the UDRH/RCS. Every effort will be made to minimise disruption for students who leave their clinical base for rotations elsewhere. Rooms must be vacated by the date specified in the Residential Tenancy Agreement signed at the commencement of placement.

Security

The unfortunate reality is that not all the people in the world are trustworthy, therefore, at the UDRH/RCS we encourage you to be vigilant with your personal belongings, whilst on hospital grounds and within your accommodation. Please exercise common sense when out after dark. Do not put yourself into situations where you may be at risk. If you are leaving the hospital grounds after dark the UDRH/RCS recommends you ask security to escort you to your vehicle. Please exercise common sense when about after dark. Do not put yourself into situations where you may be at risk. It is recommended that you do not walk alone after dark, and suggested that you call a taxi if you have no transport. We also encourage you to be vigilant with your personal belongings whilst on the hospital grounds. Do not leave bags, laptops or mobile phones unattended.

Tamworth

Security is located near the Ambulance Bay, directly across from the Emergency Department. In the event that the Security Section is unmanned, contact numbers are as follows: · · · Switch `99' and ask to be put through to Security Section; Extension 77470; or If there is no answer at 77470 it will automatically switch to the mobile phone number.

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Armidale

Contact Security either by enquiring through reception or by paging direct on page 222.

Taree

The Security Officer is located in the Emergency Department after hours. During business hours there are also staff on duty who are Health & Security Assistants. They can easily be identified by the security uniform. They can be contacted via two way radio as all wards have access to this equipment and all security staff carry radios. The Security Department also offer a staff safety service when staff are doing late or night shift by escorting staff to their vehicles.

Moree

The Security Officer is located in the Emergency Department at the main entrance. The student accommodation must be locked at all times, by ensuring the screen doors are locked and all windows and doors are closed when the unit is unattended. It is also strongly recommended that the screen doors be locked while you are in the unit, as it only takes a few seconds for someone to enter an unlocked door. Please ensure that the garage and rear laundry is kept locked at all times. The local police phone number is +612 6752 9499 or 000 in an emergency.

Smoking

Smoking is not allowed in any of the residences or UDRH/RCS building.

Sports Facilities and Student Activities Tamworth

Gym/Squash Court/Swimming Pool/Tennis Court are available at Tamworth Rural Referral Hospital. It is necessary for you to pay a membership fee if you wish to use the gym and squash courts (which are located in the Koolkuna building, on Dean Street). The squash court is only available outside normal business hours, public holidays and weekends. A security card is required to gain access to the building. This is obtained when you pay your membership fee (refer to membership forms and information). For further details, please contact Chris Marshall on telephone +612 6767 8330.

Taree

Whilst there are no sporting facilities on the grounds of the Manning Hospital, there are numerous private and public facilities within the town precinct. They can be found in maps provided at the start of placement and further information is available from the Operations Manager.

Armidale

With various indoor and outdoor facilities, sport in Armidale is well catered for. There are many ovals and all-purpose sporting fields, where baseball, softball,

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cricket, hockey, netball and football are often in progress. Two heated swimming pools, one at UNE and one at TAS offers limited public access. The city pool complex with two heated Olympic and children's sized pool are open daily in the summer. Gym facilities are available at several locations with the UNE gym offering a sauna. There are tennis courts, squash courts, an indoor cricket arena, skate arena and park and ten pin bowling, a golf course and golf practice ranges. Trout fishing, abseiling, canoeing, white water rafting, cycling, gliding, parachuting, horse riding, orienteering and bush walking are all available within an hours drive.

Moree

There is a cycle track that commences opposite the UDRH student accommodation. Sporting ovals, Golf club, Tennis courts, Art gallery, Library, Supermarkets and Cafes are a leisurely stroll from the student accommodation. The famous Moree Hot Mineral Baths and Olympic pool are only 2kms from the student accommodation and are open 7 days week. There are three fitness gymnasiums in Moree both offering a variety of fitness equipment and programs. A monthly market (1st Sunday of each month) operates in Jellicoe Park. The local cinema rotates two movies per week, which are usually only a week or so behind major regional centres. There are guided tours that operate from the Moree Tourist Information Centre and there are various self drive tours around the Moree Plains district such as The Mt Kaputar National park which is 2 hours drive south and includes many unique rock structures and spectacular views over the black soil country.

Telephone Accommodation

Residence Tamworth Details Amberoo Apartments - the Education Co-ordinator has a list of telephone numbers for all units Johnston House ­ N/A Taree Armidale Moree 42 Pulteney Street Taree ­ the Operations Manager has a list of telephone extensions to all units 5 West Ave, Armidale 2350 Telephone: +612 6772 5249 Unit 1/59 Albert Street Moree Phone: +612 67527242 Unit 2/59 Albert Street Moree Phone : +612 67527748

Page 44 of 48

Hospital

Location Tamworth Details To dial an internal number, pick up the phone and dial the required extension. If you are uncertain of the number ring the switchboard `99' and they will assist you. To dial an internal number, pick up the phone and dial the required extension a list of which is in the yellow emergency handbook beside every hospital telephone. If you are uncertain of the number ring the switchboard `99' and they will assist you. To dial an internal number, pick up the phone and dial the required extension. If you are uncertain of the number ring the switchboard `69500' and they will assist you. To dial an internal number, pick up the phone and dial the required extension. If you are uncertain of the number ring the switchboard `70000' and they will assist you.

Taree

Armidale

Moree

Education Centre

Location Tamworth Details External calls are permissible only for placement related calls relevant to your program. Such external calls may be made in the Education Centre, after obtaining permission from staff located within this office. External calls are permissible only for placement related calls relevant to your program. Such external calls may be made in the Ward area or Library, after obtaining permission from staff located within these areas. External calls are permissible only for placement related calls relevant to your program. Such external calls may be made in the UDRH Centre, after obtaining permission from staff located within this office. External calls are permissible only for placement related calls relevant to your program. Such external calls may be made in the Education Centre, after obtaining permission from staff located within this office.

Taree

Armidale

Moree

Unlawful Substances/Articles

Residents are subject to State laws and breaches may result in Police action. The UDRH/RCS will not condone illegal activity of any kind and will refer allegations to the Police.

Visitors and Overnight Guests

No visitors or overnight guests unless prior arrangements have been made with your local Education co-ordinator/ Operations Manager.

Page 45 of 48

UDRH/RCS Policies and Guidelines

University Statutes, Regulations and Guidelines

All students are bound by the University of Newcastle Statutes, Regulations and Guidelines which can be found on the University's Website. You are especially asked to note the policy on Student Discipline Rules. The policy refers to student misconduct, breach of discipline or good order, appeals and penalties.

Criminal Record Checks

It is a requirement of NSW Health that a criminal record check is undertaken for all staff, students and volunteers working in hospitals. If you have had this check done by the University of Newcastle or other Australian university, a copy of the clearance is required. Please provide this to the Education Co-ordinator upon arrival. If a check has not been undertaken, it is imperative that one is carried out before you commence. You are not to participate in any activity within the hospital until this check has been sighted

Harassment, Bullying, Aggressive Behaviour

In order to protect the interests, health and safety of all students, harassment, bullying or aggressive behaviour will be subject to disciplinary action.

Sexual Harassment

The University and UDRH/RCS policy is that all students and employees should enjoy an environment free from all forms of discrimination, including sexual harassment. "Sexual Harassment" is a general term covering unwelcome sexual behaviour. This could include a demand for sexual activity (subtle or explicit) or offer of sexual favours, unwanted and deliberate physical contact, unwelcome sexual jokes, innuendos or comments of a sexual nature. It could also be the display of offensive pictures or publications, the use of offensive language in the classroom or workplace.

Bullying

The University is committed to creating and maintaining workplaces that uphold the principles of fairness and the pursuit of excellence. There is no place for bullying at the University, where safe and respectful work and study environments are a priority. Bullying is unwelcome and unreasonable behaviour that is persistent. It creates a hostile, uncomfortable or offensive atmosphere for those who are target/s of the bullying. If you are concerned about bullying, you should report the behaviour to your local Education co-ordinator/Administration Officer. Further information regarding Discrimination, Harassment, Bullying and Workplace Violence is available on the University's website.

Page 46 of 48

Disciplinary Policy

Terms and Conditions Controlling the Conduct of Students in Residence

All residents are expected to: · assist in the provision of a harmonious living and study environment free from discrimination or harassment on the basis of race, nationality, sex, age, political conviction, sexual preference, religious belief or disability. to act at all times in a way that respects the rights and privileges of others and shows commitment to the ideals of the University with special reference to excellence in performance and freedom of expression. to be aware of and understand cultures other than their own and to be sensitive and tolerant to these cultural diversities. to understand and comply with the Code of Conduct for Residents as well as the University's Student Discipline Rules and Code of Practice for Teaching and Learning, all of which prescribe behaviours which are to be encouraged and those which will not be tolerated at the University of Newcastle.

·

· ·

Offences

The following behaviour will be regarded as a minor offence and may result in one or more of counselling, warning, fine and compensation as appropriate: · · · · · · · · · · · · · · · · · · · · · Unacceptable level of noise Lack of reasonable cleaning or care of equipment or facilities Minor damage to property and equipment Minor disturbances Inappropriate behaviour causing inconvenience, annoyance, hurt or embarrassment to other residents or staff Careless attention to the safety and security of other residents Non-declaration of overnight guests Excessive consumption of alcohol Smoking in non-designated areas Wilful damage to property and equipment Interference with another student's room Raids The possession of firearms or weapons Assault on any person on the premises Theft of food, equipment, money or clothing in residence The storing, growing, selling or taking of illegal substances Wilful misuse of fire or safety equipment Creation of a major disturbance in the residence Physical, emotional or sexual harassment of residents or staff Major breaches of security and safety of the residence and its members An accumulation of 3 or more formal warnings Page 47 of 48

What to do outside of Teaching Times

We hope you are looking forward to your placement with the UDRH/RCS. To make your stay more enjoyable, we encourage you to become involved with the local community as much as your placement permits. With this in mind, we invite you to complete the following form gathering information about your interests outside of teaching times and return to the UDRH/RCS centre you are attending prior to your placement. The UDRH/RCS will use this information to provide you with details of local groups or activities that you might be interested in while on placement. Completion of this form is optional ­ there is no requirement to provide this information if you do not wish to.

Sporting Interests

Hobbies

Cultural Interests

Other

Address and contact details for the UDRH/RCS centres are located on page 9 of this manual. Please return this completed form prior to your placement.

Page 48 of 48

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