Read Nursing Assistant/Geriatric Nursing Assistant text version

Nursing Assistant/Geriatric Nursing Assistant Continuing Education Training Program

Student Handbook

Division of Health and Human Services Continuing Education/Economic Development

May 2010

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CCBC Catonsville-Dundalk-Essex The Community College of Baltimore County Division of Continuing Education & Economic Development Dear Nursing Assistant/Geriatric Nursing Assistant Student: Welcome to the Nursing Assistant/Geriatric Nursing Assistant Training and Orientation at the Community College of Baltimore County. The Nursing Assistant Training Program is approved by the Maryland Board of Nursing. The Nursing Assistant/Geriatric Nursing Assistant Training consists of two courses, the Theory and Skills training and the Clinical. The Clinical runs concurrently with the Theory classes, beginning half way into the theory instruction. The training is offered in the Spring, Summer and Fall semesters. You are required to attend a Mandatory Orientation before beginning the training. Please contact Carole Parlett at [email protected] for more information. We offer classes in the evening, two ­ 4 hour classes per week for approximately 12 weeks with clinical on the weekends, Saturday and Sunday for 4 weekends. We also offer the course during the day, two ­ 4 hour classes per week for 12 weeks with clinical during the week and a fast-track course with classes and clinical running 4 days a week for six weeks. All Nursing Assistant/Geriatric Nursing Assistant students must complete an accepted Medical Terminology course and the American Heart Association CPR for Healthcare Provider class before entering the Nursing Assistant training. *Beginning January 2011 Successful completion of Math Review for Health Care Workers WOS 064 will be required along with Medical Terminology for Health Occupations AHE 534 or one of the acceptable substitutes ALHL 115, AFAD 141, AHL 717 and the American Heart Association CPR for Healthcare Provider AHE 805 or have a current CPR for Healthcare Provider card whose expiration date extends beyond completion of Nursing Assistant Theory and clinical meet these requirements. This handbook has been assembled as an information resource while you are a student the training. It should be understood that you are also bound by the general policies and guidelines found in the CCBC College Catalog and the Student Handbook on the CCBC website, www.ccbcmd.edu On behalf of the Workforce Development ­ Health and Human Services Professions team, I want to extend our best wishes as you pursue your educational endeavors in the Nursing Assistant Training. Please contact me or any other staff member with questions or concerns. We hope that your experience will be rewarding and successful as you pursue your new career in the Health and Human Services Division of Continuing Education/Economic Development at the Community College of Baltimore County. Sincerely, Kate Mullan, BSN, RN, Program Specialist, Health and Human Services, Continuing Education/Economic Development

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TABLE OF CONTENTS

Subject Introduction Letter Table of Contents Program Costs/Textbook Information Key Personnel Important Contact Information Program Policies Nursing Assistant/Geriatric Nursing Assistant Profile Program Curriculum Standards of Professional Behavior and Conduct Student Funding Sources General Information Program Policies Clinical Rotation Policies Other Issues National Certification Workforce Investment Act Information Receipt of Student Handbook Signature Sheet

Page 2 3 4 5 6 7-8 9 10-15 16-21 22 23-25 26-27 28-31 31 32-33 34 36

Forms - Separate Documents Documents A ­ Signature Sheets 1. Nursing Assistant Training Course Syllabus Signature Sheet 2. Standards of Behavior and Conduct Signature Sheet 3. Waiver of Accident and/or Injury Signature Sheet 4. Student Check Signature Sheet Document B CCBC Nursing Assistant Training Checklist for Clinical Placement Document C Nursing Assistant Competency Skill Checklist Document D Nursing Assistant Program Information Nursing Assistant Comprehensive Course Schedule

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Nursing Assistant Continuing Education Training Program Costs

Hours Nursing Assistant Theory Nursing Assistant Clinical PreCheck Student Check CJIS Finger Printing and Background Check MBON CNA Certification ARC GNA Testing Total: 144 ~$ 70.00 $ 20.00 $ 95.00 $1,553.50 92 52 Cost $890.00 $430.00 $ 48.50

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Textbooks ­ Partial Listing ­ Prices Subject To Change

Cost

Lippincott's Textbook for Nursing Assistants A Humanistic Approach to Caregiving - Second or current edition By Pamela J. Carter - Textbook package includes the textbook, DVD and Student Workbook ~$100.00 National Nurse Aide Assessment Program (NNAAP) Maryland Geriatric Nursing Assistant Candidate Handbook , Current edition- given Out in class Free Sub-Total for Books (approximate costs ­ sales tax not included) Miscellaneous Costs $ TBA

Supplies Uniform -Scrubs, jacket, watch, socks, notebook, pen, pencil, shoes** (estimate only)

$375.00

Prices current as of Spring 2010. CCBC reserves the right to change prices. ** These are estimated costs only. Please note uniforms are not sold at CCBC. *+ Non Baltimore County residents add $5.00 per course

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CCBC Key Personnel Nursing Assistant/Geriatric Nursing Assistant Training Program Specialist: Kate Mullan, RN Essex ­ N-106 Health & Human Services Continuing Education/Economic Development 443-840-1752 [email protected]

Program Assistant: Nancy Laubach Essex ­ N-101 Health & Human Services Continuing Education/Economic Development 443-840-1819 [email protected]

Kent Smedley Interim Dean of Workforce Development Division of Continuing Education and Economic Development Mickey Jancewski, MS, CHES Director, Workforce Development: Health & Human Services Professions

Community College of Baltimore County (CCBC) www.ccbcmd.edu 443-840-4700 443-840-2300

Disclaimer: Course and class schedule information listed in this publication is subject to change. CCBC regrets any discrepancies or typographical errors. This publication is not to be regarded as in irrevocable contract between the student and the college.

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Important Contact Information

Public Safety (Security Office) 443-840-2300 Essex Campus, Room A110 Bookstore 443-840-1564 Essex Campus, B Building ­ Ground Floor Bursar's Office 443-840-1350 Essex Campus, Room A130 Records and Registration 443-840-1363 Essex Campus, Room A150 Call Center ­ 443-840-4700 (information only, no ST phone registration) College Closings www.ccbcmd.edu (newsroomclosings); *register for Campus Alert* Campus weather line ­ 443-840-1711(Essex) Tune into local radio and television stations. Technical Support (WebCT, SIMON, etc.) 24/7 Help Desk 443-840-4357 Maryland Board of Nursing (MBON) ­ 410-585-1900 4140 Patterson Avenue Baltimore, MD 21215 www.mbon.org MBON - Applications Loretta Barner at the MBON ­ 410-585-1937 [email protected] MBON- Certified Nursing Assistant information/Geriatric Nursing Assistant information Ethel Stanley at the MBON ­ 410-585-1934 [email protected] American Red Cross (ARC) -866-257-6470 ­ GNA Testing Maryland NNAAP (National Nurse Aide Assessment Program) PO Box 5875 Harrisburg, PA 17110 Fax: 866-257-6506

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Nursing Assistant/Geriatric Nursing Assistant PROGRAM POLICIES

Program Mission The mission of the Nursing Assistant/Geriatric Nursing Assistant training is to prepare qualified students to be competent certified nursing assistants/geriatric nursing assistants (CNA/GNA). This is accomplished primarily by providing the Maryland Board of Nursing (MBON) approved curriculum that uses the resources of The Community College of Baltimore County and the program's clinical sites. This program enables the nursing assistant student to safely perform nursing functions with clients of any age and with various levels of physical, sensory, cognitive and emotional ability under the direct supervision of a Registered Nurse. The program complements the overall community college mission by educating health care providers who will remain in the area as productive working citizens and directly contribute to the betterment of the public health of the community. Pre-requisites prior to enrollment in the Nursing Assistant/Geriatric Nursing Assistant Course (all must be completed before enrollment in the Nursing Assistant Theory and Clinical courses) 1. *Beginning January 2011 Successful completion of Math Review for Health Care Workers WOS 064 2. Successful completion of Medical Terminology for Health Occupations AHE 534 AHE 534 can be substituted with: ALHL 115, AFAD 141, AHL 717 3. Successful completion of the American Heart Association CPR for Healthcare Provider AHE 805 (or current Healthcare Provider CPR card whose expiration date extends beyond completion of the Nursing Assistant Theory and Clinical classes) 4. Medical Requirements: refer to Medical Packet at the end of this booklet Current Health Insurance Current, negative PPD/Chest x-ray MMR Immunization/Titer or official documentation of disease Tetanus booster within past 10 years Signed and completed Hepatitis Waiver form *New prerequisite required for any Nursing Assistant class that begins January 2011

Educational Objectives & Competencies Successful completion of the Nursing Assistant/Geriatric Nursing Assistant program provides students with the opportunity to: 1. Function as an effective, caring member of a healthcare team as a nursing assistant/geriatric nursing assistant in the healthcare environment utilizing professional standards of conduct 2. Identify the CNA, GNA and CMA's role in relation to the healthcare workplace, especially in relation to the performance of delegated nursing functions and treatments 7

3. Individualize care to meet the needs of the client 4. Demonstrate the use of infection control techniques 5. Provide an environment which promotes safety and well-being for clients, caregivers and others 6. Assist clients with activities of daily living and nutritional needs 7. Obtain, record and report vital measurements 8. Identify and apply basic observational, recording and reporting skills 9. Apply interpersonal skills in the healthcare workplace 10. Describe ethical and legal issues affecting the work of the CNA, GNA, and CMA

Progress in the Program Students are expected to maintain an 80% average throughout all course components. If it becomes mathematically impossible to maintain an 80% average, the student will be dismissed from the course and may enroll in the next available course. An 80% average must be maintained at all times to attend clinical. To be eligible to take the final exam, students must have an average of 80% or better in theory. Those with less than an 80% will need to repeat the entire course from the beginning. There are no refunds for failing grades. It is required that CPR for Health Care Providers (American Heart Association) be up-to-date during clinical placement.

Completion of the Program Students successfully completing the course with a score of 80% or better will receive an Achievement Award and a Memo document to be presented to the Maryland Board of Nursing. Upon successful completion of Nursing Assistant Training, students are eligible for certification with the Maryland Board of Nursing (MBON) ­ Complete application ­ Passport photo ­ Memo from CCBC to the MBON ­ Cashier's check or money order for $20.00 ­ Criminal background check and fingerprinting (paperwork provided by MBON) The Nursing Assistant training can be completed in six (6) weeks ­ fast track course or twelve (12) weeks.

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Nursing Assistant / Geriatric Nursing Assistant

History & Background The certified nursing assistant (CNA) is an individual who has completed the basic training requirements as defined by the Maryland Nurse Practice Act and the Omnibus Budget Reconciliation Act of 1987 (OBRA). He/she is a member of the health care team, and functions under the supervision of a licensed nurse. The CNA assists the nurse in giving care by performing delegated nursing tasks and procedures; communicating appropriately with the healthcare team, clients, family members, and visitors; maintaining a safe environment; and reporting observations and changes related to the client's physical and mental health. The purpose of this training program is to provide the student with the opportunity to gain the knowledge and skill needed to function safely and appropriately in the role of the CNA. Nursing Assistants/Geriatric Nursing Assistants (CNA/GNA) consistently interact with other people including their co-workers, the residents, families and staff, and may have to handle multiple responsibilities at once. Most full-time CNA/GNA's work a 40-hour week. Their job requires them to deal with the public; therefore, they must be neat and well-groomed and have a courteous, pleasant manner. They must also be able to put the resident at ease and explain what procedures are being done. They must respect the confidential nature of medical information they come in contact with on a daily basis. Clinical duties require the Nursing Assistant to be able to lift 50 pounds or more and to have a reasonable level of manual dexterity and visual acuity Career Opportunities and Training Opportunities For up-to-date job forecasting and pay scales visit: http://hotjobs.yahoo.com/salary select "certified nurse assistant" For information about maintaining your CNA/GNA certification visit: www.mbon.org select Nursing Assistant Certification Geriatric Nursing Assistant Certification Students who successfully complete the Nursing Assistant (CNA) training are eligible and encouraged to sit for the certification exam given by the American Red Cross (ARC). AMR offers the certification of Geriatric Nursing Assistant (GNA) which is required to work in Long Term Care (LTC) facilities. You must take the GNA test within a year of completing the CNA training and are allowed to take both the written and skills testing up to three (3) times each. We encourage you to take the testing as soon as possible after completing the CNA training. We offer In-facility testing at our Dundalk campus. Please refer to the current Geriatric Nursing Assistant Candidate Handbook for further details.

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NURSING ASSISTANT/GERIATRIC NURSING ASSISTANT CURRICULUM Nursing Assistant Components Nursing Assistant Theory 92 hours Classroom lecture/discussion Demonstration and return demonstration Role play Audio ­visual materials Student presentations Skills lab o Manikin practice o Role play

Nursing Assistant Clinical 52 hours - Local Long Term Care facilities Direct care Per MBON standards, clinical must be completed within a year of the first day of theory class. Theory & Skills: The topics covered in this course include: State of Maryland regulations for certification as a nursing assistant Role of the nursing assistant Delegation of nursing functions Infection control Safety and the environment Emergency care Mobility and positioning Elimination Data collection Hygiene and grooming Treatments Communication - Observing, recording, and reporting Communication - Interpersonal relations Legal and ethical responsibilities Basic anatomy and physiology Basic human needs/hierarchies Life span growth and development Medical terminology and abbreviations Measurements and calculations ­ basic math Disease process ­ acute vs. chronic Basic nutrition 10

Activities of daily living Review of CPR The Nursing Assistant clinical runs concurrently with the Nursing Assistant theory. An 80% average must be maintained at all times to attend clinical. Evaluation

Assignments and Tests Group Activities Discussion participation Quizzes Unit Exams (4) Social History Oral presentation Type Written paper Skills Lab Participation Skill performance Safety Clinical Safety Quality Interest Dependability Independence Teamwork Attitude Interpersonal skills Decision making Direct care skills Final Exam Total Points Final Points 100 - 80 79 and Below Not Completed; Dropped Point Value P/F P/F P/F P/F ( 80%) P/F

P/F

100 100 Letter Grade CC NC NC

Grading Policy: A grade of CC signifies excellence as indicated by attendance, participation, timely completion of assignments, and final exam competency validation of 80% or better. Students are expected to maintain an 80% average throughout all course components. If it becomes mathematically impossible to maintain an 80% average, the student will be dismissed from the course and may enroll in the next available course. An 80% average must be maintained at all times to attend clinical. To be eligible to take the final exam, students must have an average of 80% or better in theory. Those with less than an 80% will need to repeat the entire course from the beginning. There are no refunds for failing grades.

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Skills Inventory Checklist: A skills inventory checklist will be maintained for each student throughout the course and will be updated regularly by the course instructor and/or the clinical instructor to reflect the current level of the participant's skills in each category. This form is "checked off" either in the campus skills lab or during clinical training. Critical skills required by the MBON are bulleted and in italicized print. Students must demonstrate these skills with 80% accuracy or better. See Appendix for student copy of Skills Inventory Checklist. Attendance Policy: The course includes a Maryland Board of Nursing (MBON) requirement for mandatory attendance. Plan to arrive 30 minutes before the beginning of all class sessions. If you are out of compliance with attendance, you will be automatically withdrawn and will not be eligible to receive a grade or an achievement award. No refund will be given, and the entire course must be repeated to meet MBON requirements. Also see #8 in the Standards of Professional Behavior and Conduct. Course Procedures

Refund Policy: As published, no refunds are given after the third day prior to the first day of class.

Course Materials Nursing Assistant Student Handbook Nursing Assistant Training Course Syllabus Nursing Assistant Medical Packet Standards of Behavior and Conduct Signature Sheet Nursing Assistant Training Course Syllabus Signature Sheet Waiver of Accident and/or Injury Signature Sheet Student Check Signature Sheet Course Schedule Calendar College Brochures Adult Basic Education Handout TB/HBV Information Waiver of Accident and Injury Competency Skills Checklist Geriatric Nursing Assistant Candidate Handbook Math Skills Worksheet Developing a Study System (PPT) Test-Taking Skills (PPT) Delegation of Nursing Functions (PPT) Certification of Nursing Assistants (PPT) National Nurse Aide Assessment Program (PPT)

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Textbooks (available in the campus bookstore): Carter, Pamela J. (2008). Lippincott's Textbook for Nursing Assistants, A Humanistic Approach to Caregiving (2nd ed.). Philadelphia: Lippincott Williams and Wilkins. Carter, Pamela J. (2008). Lippincott's Workbook to Accompany Lippincott's Textbook for Nursing Assistants (2nd ed.). Philadelphia: Lippincott Williams and Wilkins. Carter, Pamela J. (2008). Lippincott's Video Series for Nursing Assistants. Student Edition DVD. Philadelphia: Lippincott Williams and Wilkins.

Special Procedures: Student Violation of Classroom Standards Forms (SVCS): o The instructor issues a SVCS when: Performance feedback is required (positive or negative) Achievement drops to an unsatisfactory level Attendance and punctuality become an issue Behavior and conduct become an issue o The form identifies the problem and required actions / positive feedback o SVCS may also be used to indicate improvement in these areas. o A copy of the form is given to the student and the other copy is placed in the course files. o Files are maintained for a period of five (5) years. o SVCS forms may also be used to indicate improvement in these areas. o A copy of the form is given to the student and the other copy is placed in the course files. o Files are maintained for a period of 5 years. Students should be covered by personal health insurance before practicing in the clinical setting, and are expected to obtain their own insurance. Expense for any diagnostic evaluations, medications, or hospitalizations are the student's responsibility. HINTS FOR SUCCESS Here are some tips you should follow which will help you to succeed in this course: Set aside a specific time each day to work on this course. The estimated amount of time you should spend is 6 to 8 hours per week. "Raise your hand" and participate in class discussions. Ask for help when you need it. Complete all homework assignments.

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FYI The Nursing Assistant/Geriatric Nursing Assistant training is a non-credit course and is one of the courses in the Community College of Baltimore County (CCBC). Other available courses include Medicine Aide Training, Medicine Aide Update, Nursing Support Technician, Phlebotomy, IV Therapy, EKG Training, Pharmacy Technician to name a few. For more information on courses available in the Health and Human Services Continuing Education/Economic Development at CCBC, please visit www.ccbcmd.edu or call 443-840-4700. This curriculum has been approved by the Maryland Board of Nursing. Disclaimer: Please note that CCBC reserves the right to change the cost of courses. Course and class schedule information listed in this publication are subject to change. CCBC regrets any discrepancies or typographical errors. This publication is not to be regarded as in irrevocable contract between the student and the college.

Nursing Assistant/Geriatric Nursing Assistant Standards The primary goal of The Community College of Baltimore County's Nursing Assistant/Geriatric Nursing Assistant Training is to adequately prepare the graduate for a position as a nursing assistant/geriatric nursing assistant at the bedside under the direct supervision of a registered nurse in an acute care hospital or in a physician's office, urgent care center, ambulatory care facility, long-term care center and other health care facilities. Nursing assistants/geriatric nursing assistants are required to be on their feet for long periods of time, caring for patients at the bedside, transferring and/or positioning patients. They need to exercise safe practices while exposed to unpleasant sights, odors, materials and communicable diseases. Their duties also require them to function quickly with accuracy while being detail-oriented. A high level of manual dexterity, psychomotor skills, and personal integrity are vital. A partial list and generalization of the types of skills usually required for adequate job performance follows: 1. Physical Requirements A. Sufficient strength and mobility to: Able to work on one's feet for up to 12 hours Lift at least 50 pounds or more and position patients Move swiftly within close quarters while maintaining sterile field Assist with minor procedures B. Adequate vision to: Read patient ID bracelets for correct administration of care Read instruction sheets and computer screens Read medical measuring equipment, scale, thermometer, graduated cylinder, syphygmomanometer C. Sufficient hearing to: Hear and understand verbal instructions Proper use of stethoscope 2. Interpersonal Skills A. Have the ability to: Work in a professional manner as part of a team Adequately deal with many personalities and attitudes of other team members Respect patient confidentiality and rights

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Interact with other health professionals in a polite and professional manner B. Have the ability to properly communicate Be able to give and receive accurate written and verbal instructions Be able to carry out all written and verbal instructions Be able to communicate through proper channels of communication Be able to communicate in a calm and professional manner Accurately interpret patient needs Provide patient/public education related to the nursing assistant/geriatric nursing assistant profession 3. Intellectual ability and emotional stability to: Exercise independent judgment within the practice act to properly care for patients Accurately identify and carry out tasks delegated by registered nurses Work calmly and efficiently in stressful situations Maintain calmness during an emergency situation Complete program requirements 4. Environmental requirements Wearing gowns, caps, masks, gloves, and eye protection Provide proof of recent immunizations against infectious diseases such as measles, mumps and rubella, varicella and tetanus Receive Hepatitis B vaccinations and or sign a waiver Adhere to all policies of CCBC and/or clinical externship facility

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Nursing Assistant Programs

Standards of Professional Behavior and Conduct

Welcome to the Community College of Baltimore County Nursing Assistant Training Programs (CNA/GNA, EMT-B to CNA Bridge, CMA, NST, etc.). Practicing the standards listed below will help you successfully complete this course. Please note that this list is not all-inclusive. 1. All students are expected to be clean, well groomed, and dress in a manner appropriate to the health care environment in the classroom, skills lab, and clinical setting. This includes: 2. Personal hygiene Clean and neat Appropriate use of deodorant to be free from body odor No heavy colognes or aftershaves 3. Classroom attire Scrubs and shoes ­ follow guidelines below in #4 Uniforms Conservative and inoffensive 4. Uniforms Scrubs only Must be neat, clean, wrinkle free, in good repair, color and print coordinated, and of the appropriate size Shirts worn under scrubs must be tucked in at the waste No logos or graphic images, messages, or writing visible on clothing No jeans of any type No spandex, chiffon, metallic, leather, shear, or clinging fabrics No breakaway sweats No sweatshirts, tank tops, or shorts Undergarments must be color appropriate with outer garments Undergarments may not be visible above or below the outer garments Warm-up jacket (optional) No hats or head coverings without instructor approval Stockings or socks must coordinate with scrubs and the tops of hosiery not visible Comfortable white leather or simulated leather shoes No clogs, open-toed shoes, or sandals Must be clean, polished, and in good repair May be athletic type Minimal striping and/or small logos are permitted No bells, flashing lights, sirens or whistles No heels higher than three inches Laces must be tied and match shoe color Socks must be worn

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Jewelry Wedding/engagement rings only Small stud earrings (size of a nickel or less), one set only, and none that are dangling No visible body piercing jewelry other than ears (includes tongue) No bracelets Watch with a second hand (mandatory) Photo ID Badge Required by the clinical facility and Maryland State law Issued by the college-Instructor will notify student when to go to Registration to obtain badge Upright Readable Above the waist Replacement fee charges for lost badge Hair must be neat, clean and controlled Students should select a conservative style that will not fall forward or over the face while in the clinical setting Fancy barrettes, combs, ribbons or other ornaments are inappropriate Facial hair must be neat, clean and well trimmed to the jaw line Nails must be cleaned, trimmed to the fingertips and smooth Nail polish is permitted No nail art Make-up should be natural in color and used in moderation All tattoos must be covered No sunglasses Heavy colognes/aftershaves are prohibited Gum chewing is not permitted Tobacco products such as chewing tobacco or snuff are prohibited No valuables should be brought into the clinical area (especially purses) 5. In general: CCBC reserves the right to determine extremes in style If a student's appearance is determined to be inappropriate, the student can be sent home. For an additional fee, any lost clinical time will be completed at a later date determined by the program specialist 6. All students will maintain a professional attitude at all times in the classroom, skills lab, and clinical setting. This implies that the student will be non-abusive in: Speech (no shouting or cursing) Dress (see above) Interactions with others (courteous and respectful of other students, faculty and staff) 7. Attendance is mandatory for all Nursing Assistant theory classes. Excused absences/tardiness in Theory class in excess of two occurrences and/or in excess of 8 hours may result in termination from the course. Excused absences must have official documentation presented

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to the instructor on the next class day. The instructor must be contacted before the student returns to class. Unexcused absences will be grounds for dismissal from the theory class. 8. Attendance is (100%) mandatory for the Nursing Assistant clinical per the Maryland Board of Nursing and for successful completion of the course. For an additional fee, excused absences from clinical will be scheduled for make up during the next available class. A No Call/No Show is grounds for immediate dismissal from the Nursing Assistant Program. 9. Competency validation: Students may perform a procedure in the clinical setting only after the instructor has documented their competency. Clinical procedures will be performed as defined in the course textbook, The Maryland Skills Listing or as modified by the instructor. After completing a clinical procedure, the student will have an instructor document his/her performance on the appropriate form Neither CCBC nor any college representatives give any guarantee of future performance. Instructors will update the "Skills Checklist" at the end of each clinical day and will initial only those skills that he/she has observed the student performing. Only the nurse educator can validate independent performance. 10. Only students who have successfully completed all theory, skills lab, and clinical requirements are eligible to take the final exam. 11. Students are expected to arrive on time to all theory and clinical sessions. If an emergency or any situation should cause you to be five or more minutes late, or to be totally absent from Theory, call the Program Assistant at 443-840-1819 or Program Specialist at 443-840-1752. During clinical, please contact the clinical instructor at the clinical facility. Tardiness is unacceptable and may result in dismissal and/or termination. A no-call, no-show may be considered an unexcused absence and be grounds for termination from the course. 12. If students have any problems, incidents or accidents during this course, they are not to be discussed with other students or residents in the clinical area. Remember that we are guests in the facility. Report any issues or concerns directly and immediately to the clinical instructor. 13. Students will not, under any conditions, (unless enrolled in Medicine Aide Training) administer or dispense any oral, topical, parenteral, suppository or over-the-counter medication. This is against Maryland State law and may result in legal action against you, your clinical instructor, the facility, and the college. 14. Students will under no circumstances ask for, or accept any money from a client/resident or take home property that belongs to a client/resident. 15. Students are expected to honor the confidentiality of any client/resident information that is obtained during the clinical assignment. Breeches in confidentiality will result in termination from the course, and may result in civil litigation.

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16. Personal phone calls can only be made or received during breaks, lunch and before or after class/clinical. Students are expected to use a pay phone and not the clinical facility's telephone system. 17. Use of electronic devices such as mobile telephones, pagers, tape recorders/players, CD players, camcorders, digital cameras, etc. in the classroom, lab, or clinical setting without the knowledge and permission of the instructor is strictly prohibited. Any violation of this policy may result in disciplinary action up to and including termination from the program. 18. Students are to refrain from discussing grades or any other personal affairs with other students, clinical facility employees, and/or client/residents. 19. Smoking is only allowed in designated areas before and after class or during a scheduled break or lunchtime. Use of tobacco products such as cigars, snuff, chewing tobacco, etc. is strictly prohibited in the clinical area. 20. Teamwork is essential when caring for others, especially in the clinical area. Entering into a confrontation with clients/residents, other team members, instructors, and/or facility employees will not be tolerated and may result in disciplinary action including termination from the course. 21. Students may be sent home (dismissed) at the discretion of the instructor. Depending on the circumstances, dismissal may or may not be preceded by verbal or written warning. Reasons for dismissal from the classroom and/or clinical area include but are not limited to: Inability to apply knowledge and skills Academic dishonesty Inadequate preparation for theory, skills lab, and clinical including issues related to (see all criteria listed in item # 1): Theory content, Skills lab performance, Clinical performance, Personal hygiene, and Grooming Inappropriate verbal and/or nonverbal communication with clients/residents and their visitors/family members, facility staff, instructors and classmates Dress code violations Disruption of the learning or clinical environment Sleeping, watching TV, and/or leaving classroom, skills lab, or clinical area without permission Tardiness Illness Safety issues All lost time must be completed at a time designated by the program specialist at an additional cost to the student.

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22. Students may be terminated from the course. Depending on the circumstances, termination may or may not be preceded by verbal or written warning. The program coordinator/specialist will review all recommendations for termination, and schedule a conference with the involved persons to assess the situation. Reasons for termination include but are not limited to: Failure to adhere to ethical and/or legal practices Academic dishonesty (cheating) Disruption of the learning or clinical environment Inappropriate/unsafe conduct exhibiting potential harm to others Breeches in confidentiality Unprofessional conduct in the classroom, skills lab, or clinical setting Leaving the clinical area without the instructor's permission Consuming illicit drugs and/or alcohol before or during class, skills lab, or clinical Smoking in non-designated areas Parking in non-designated areas Absences/tardiness Repeated dress code violations 23. General expectations: Adhere to the CCBC Student Handbook Guidelines accessible on the CCBC website @ www.ccbcmd.edu Adhere to acceptable ethical and legal practices Be prepared in theory, skills lab, and clinical Be on time Remain in the immediate area unless excused by the instructor Accept rotations and changes in daily assignments Maintain a professional attitude at all times Remain inoffensive in speech, dress, and interactions with others Behave as guests of the clinical facility Refrain from involvement in interactions between facility personnel, physicians, clients, and visitors Students are not to involve themselves in any interactions between clinical facility personnel, physicians, clients, family members, or visitors Problems between students and facility personnel are referred directly and immediately to the instructor for resolution 24. Failure to adhere to these policies may result in termination from the course

25. Student Violation of Classroom Standards Form (SVCS): the instructor issues a SVCS form when: Performance feedback is required (positive or negative) Achievement drops to an unsatisfactory level Attendance and punctuality become an issue Behavior and conduct become an issue The form identifies the incident, actions required, and a time frame for completion. 20

A copy of the form is given to the student and the other copy is placed in the course files. Files are maintained for a period of five (5) years. 26. Please be aware that the contents of this document are not all inclusive. Standards Professional Behavior and Conduct will be revised as needed to ensure quality of care and the safety of patients, students, faculty, and others. 27. Per the Maryland Board of Nursing (MBON) standards, clinical must be completed within a year of the first day of theory class.

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Academic Services Students with special academic needs in the areas of adult basic education or English as a second language are offered counseling as indicated and provided with information regarding additional resources both at the college and in the community. Additionally, students with disabilities may contact the Office of Special Services for information on accommodations and resources available at the CCBC campuses: Essex ­ 443-840-1741- Disability Support Services, Building A, Room-210 Dundalk -443-840-3774 ­ Disability Support Services, Administration Building, Room-100 Catonsville ­ 443-840-5246 ­ Disability Support Services, Building K, Room-205

Incremental Payments CCBC offers a monthly payment plan to provide students with a more easily affordable way to pay for their training. It is not a loan program; therefore, you will have no debt when you complete training. Details are available at all registration offices. You must register in person to use this payment option. Direct Payment Some students are in a position to write a check to pay for their training, or can put the training program cost on a credit card. CCBC accepts both payment methods. Students should plan on registering for both the theory and clinical in the nursing assistant training. You are expected to pay at the time of registration. CCBC Payment Options Catonsville, Essex and Dundalk Campuses: Cash, Check, Credit Card Hunt Valley and Owings Mills Extension Centers: Check or Credit Card only On-Line Payment For on-line payment, go to www.ccbcmd.edu Then go to SIMON and follow directions to do on-line payment. Phone payment: Call 443-840-4700; Be sure to have your credit card #, name of credit card, personal identification information. Payment must be made at time of registration.

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GENERAL INFORMATION

Admissions Policy CCBC does not discriminate against any individual for reason of race, gender, color, religion, national or ethnic origin, sexual orientation, age or conditions of handicap in the admission and treatment of students, education, program and activities, scholarship and loan programs, hiring of faculty and staff, or any terms and conditions for employment. CCBC Code of Academic Integrity For the College to make its maximum contribution as an institution of higher learning, the entire college community must uphold high standards of integrity, honesty, and ethical behavior. In seeking the truth, in learning to think critically and in preparing for a life of constructive service, honesty is imperative. Each student has a responsibility to submit work that is uniquely his or her own, or to provide clear and complete acknowledgment of the use of work attributable to others. To these ends, the following actions are expected of students: Complete all work without unauthorized assistance. Follow the professor's instructions when completing all class assignments. Ask for clarification when instructions are not clear. Provide proper credit when quoting or paraphrasing. Submit only one's own work.

Students who do not accept responsibility for the integrity of their own work will experience sanctions, including a written reprimand, failure of the assignment, failure of the course, and/or dismissal from the program. For repeat and extreme offenses, the College reserves the right to suspend or expel students. Suspension and expulsion are actions taken only by the chief student development officer on campus, or a designee. If a student wishes to appeal a charge of having violated the code of academic integrity, the appeal must be filed within ten days of receiving notice of the offense. The appeal will be handled according to the procedures established for other academic appeals. For more information please log onto http://www.ccbcmd.edu/ccbc/academic_integrity.html Course Costs Within this booklet you will find a list of the current courses and textbook costs. Course costs vary depending on your residency status. The price list on page three reflects course costs for Baltimore County residents (non Baltimore County residents are subject to an additional $5 fee per course). Many employers offer tuition assistance programs for which you may be eligible. You may also contact the office of Workforce Development for assistant with the financial obligations of this training. Disclaimer: Please note that CCBC reserves the right to change the cost of courses. Course and class schedule information listed in this publication are subject to change. CCBC regrets any discrepancies or typographical errors. This publication is not to be regarded as in 23

irrevocable contract between the student and the college.

Clinical Rotation Facilities CCBC contracts with local long term care facilities in the Baltimore Metropolitan Area and surrounding counties to provide quality clinical externships. Clinical rotations are under the direct supervision of the nursing assistant/geriatric nursing assistant program and RN instructor, and the facility supervisor. Students may not be paid for their time during clinical rotations. All clinical rotations are 52 hours in total. Child Care and Related Family Issues Child care and related family issues must be addressed with the program coordinator/specialist prior to the start of the nursing assistant theory and clinical training. Emergency Closing of College In case of emergency closing of the college, announcements will be made over major radio and television stations throughout the Baltimore Metropolitan Area. You are encouraged to sign-up for the Campus Alert at http://ccbcmd.edu/campusalert/index.html which notifies students directly of emergency campus closings and inclement weather. Other options for information include the campus weather line, and the college website (refer to Important Contact Information at the front of the handbook). Please note that the announcements for the college specifically state Community College of Baltimore County (CCBC). Please Note: Weather delays must state CCBC specifically. If the college opens late, you are expected to report to the class assigned at the time of opening. For example, if the college opens at 10 a.m. and you have a class that runs from 9 a.m. ­ 12:15 p.m., you would report to the class at 10 a.m. If the Nursing Assistant student is enrolled in the clinical rotation,, the student should follow the facility's protocol on closings and late openings. If CCBC is closed, students are required to report to their clinical site unless the clinical site is closed or if clear physical harm would result in reporting to the facility. Arrangements may be made ahead of time with the clinical instructor for attendance in these situations. Professional & Personal Ethics Professional behavior is expected of all Allied Health students, both in the classroom and clinical rotation setting. Students, as well as faculty and staff member, have the right to be treated with respect at all times. Abusive actions or verbalizations toward faculty, staff, or clinical preceptors will not be tolerated and may be grounds for dismissal from the Allied Health program.

Patient Rights Every person has a right to privacy in all aspects of life, which only that person can give 24

permission to violate. Members of helping professions must respect the confidentiality of all information ­ psychological, physiological, social and institutional ­ which is obtained while in the process of treating the patient. Information regarding patients may be shared only with pertinent staff, faculty and fellow students. Names of patients may NEVER be revealed to students, family, friends, or general public. Pictures and/or tape recordings of patients may never be taken or used without the informed consent of the patient, following the prescribed legal proceedings within that institution. All heath care regulations, including HIPAA, must be adhered to at all times.

Respect for the Individual

Individuals in the health care professions must have respect for the integrity and dignity of the individual in all areas: 1. Patients must always be treated with dignity and respect for their needs, sensitivities and safety. 2. Students must be sensitive to the feelings and needs of the patient regarding modesty, propriety and privacy 3. Students must use tact and discretion in discussing patients. 4. Students will endeavor to be aware of their prejudices and take steps to prevent acting upon them in their relations with patients, staff, family and visitors.

Student Appeals of an Academic Action

A Nursing Assistant student who has a grievance with an academic action must attempt to resolve the problem with the instructor involved. If the problem cannot be resolved, the instructor and student consult with the program coordinator/program specialist. If the program coordinator is unable to resolve the problem, the next step would be to meet with the director of the Health and Human Services department. Students must follow Academic Review Policies.

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NURSING ASSISTANT/GERIATRIC NURSING ASSISTANT PROGRAM POLICIES

Attendance Attendance is mandatory for all Nursing Assistant theory classes. Excused absences/tardiness in Theory class in excess of two occurrences and/or in excess of 8 hours may result in termination from the course. Excused absences must have official documentation presented to the instructor on the next class day. The instructor must be contacted before the student returns to class. Unexcused absences will be grounds for dismissal from the theory class. Students are expected to be present at all class session as per the Maryland Board of Nursing (MBON) requirement for mandatory attendance. Plan to arrive 30 minutes before the beginning of all class sessions. You should notify the Program Assistant at 443-840-1819 or the Program Specialist at 443-840-1752 for absences/tardiness. Guidelines for calls: Student's name, instructor's name and reason CCBC has 24-hours voice mail including date and time of your message Follow industry standard ­ two (2) hours before class begins During clinical, also notify the instructor at the facility No Call/No Show grounds for immediate dismissal If you are out of compliance with attendance, you will be automatically withdrawn and will not be eligible to receive a grade or an achievement award. No refund will be given, and the entire course must be repeated to meet MBON requirements. Attendance is (100%) mandatory for the Nursing Assistant clinical per the Maryland Board of Nursing and for successful completion of the course. For an additional fee, excused absences from clinical will be scheduled for make up during the next available class. A No Call/No Show is grounds for immediate dismissal from the Nursing Assistant Program.

If absent from class, it is YOUR responsibility to find out what you missed. Being absent does NOT exclude you from any subject matter that was discussed or assignment due in class. All assignments or class activities must be done at the assigned time to receive credit. Theory and Clinical Training/Employment/Education Although employment is often a necessity, it is the student's responsibility to assure that work does not conflict with classroom or clinical performance. A student will not be excused from class/skills lab/clinical to meet work obligations. It is against accreditation standards to receive pay for clinical rotations.

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Grading Grading is based on Participation Skills inventory checklist Competency evaluations Independent perform ­ Instructor validates and documents competency, only the instructor can validate independent performance Direct observation Procedure definition ­ by textbook, skills listing, instructor No guarantee of future performance Dress Code ­ Theory, Skills Lab and Clinical inclusive All students are expected to be clean, well groomed and dressed in a manner appropriate to the health care environment in the classroom, skills lab, and clinical setting. This includes good personal hygiene, appropriate use of deodorant and no heavy colognes or aftershaves. Classroom and Clinical dress code are scrub attire only which includes: 1. Neat, clean, wrinkle free, in good repair, color and print coordinated and of the appropriate size 2. Shirts worn under the scrubs must be tucked in at the waist 3. No logos or graphic images, messages or writing should be visible on clothing 4. No jeans of any type, spandex, chiffon, metallic, leather, shear or clinging fabrics should be worn 5. No breakaway sweats, sweatshirts, tank tops, capris or shorts should be worn 6. Undergarments must be color appropriate with outer garments 7. Undergarments may not be visible above, below or through the outer garment Warm-up jacket is optional Not hats or head coverings without instructor approval Stockings/socks must coordinate with the scrubs and the tops of hosiery should not be visible Comfortable white leather of simulated leather shoes are required: 1. No clogs, open-toed shoes or sandals 2. Foot wear should be neat, clean, polished and in good repair 3. May be athletic type 4. Minimal stripping and/or small logos are permitted 5. No bell, flashing lights, sirens or whistles 6. No heels higher than 3 inches 7. Laces must be tied and match shoe color 8. Socks must be worn Name badges are required by Maryland Law, CCBC and the clinical facility. You will be issued a picture ID by the college (CCBC) before the start of clinical. You must wear it at all times in the clinical setting and it must be upright, readable and placed above the waist. There may be a replacement fee for lost badges. 27

Dress Code continued Jewelry: 1. Wedding/engagement rings only 2. Small stud earrings (size of a nickel or less), one set only worn in the earlobes and none that are dangling 3. No visible body piercing jewelry other than ears (includes tongue) 4. No bracelets 5. Watch with a second hand is mandatory Hair must be neat, clean and controlled. Fancy barrettes, combs, ribbons or other ornaments are inappropriate. Facial hair must be neat, clean and well trimmed to the jaw line. Nails must be cleaned and trimmed to the fingertips and smooth. Nail polish is permitted, but no nail art showed be worn. Make-up should be natural in color and used in moderation. All tattoos must be covered. No sunglasses should be worn. Heavy colognes and aftershaves are prohibited. Gum chewing is not permitted. Tobacco products such as chewing tobacco or snuff are prohibited. Designated areas must be used for smoking. No valuables should be brought into the clinical area ­ especially purses. In general, CCBC reserves the right to determine extremes in style in the classroom, lab and clinical settings. If a student's appearance is determined to be inappropriate, the student can be sent home. For an additional fee, any lost clinical time will be completed at a latter date determined by the program specialist. Clinical Policies Admission to clinical requires the student to maintain an 80% average in theory, successful completion of the skills competency and documentation of completion of the medical requirement packet, including a current American Heart Association CPR for Healthcare Provider card on file with CCBC and the PreCheck Student Check. Students should be covered by medical insurance before practicing in the clinical setting. Students are expected to obtain their own insurance. Expense for any diagnostic evaluations, medications or hospitalizations are the student's responsibility. Short-term health insurance information is available form the Office of Student Life on each campus and at the program coordinator's office. Absence from the clinical setting must be reported to the clinical instructor a minimum of 2 hours prior to the beginning of the shift. The students should call the Program Assistant at 443-840-1887 or the Program Specialist at 443-840-1752 and leave a message that includes your name, clinical site, instructor and the reason for your absence. The student should notify the clinical instructor by having her/him paged at the facility or leaving a message with the facility receptionist. Any student who becomes ill during clinical will report to the instructor who will then decide if the student needs to leave. Confidentiality is required in and out of the clinical setting. Students should not discuss clients 28

outside of appropriate learning situations including the classroom, the conference room and during report. Students found guilty of breach of confidentiality will be subject to disciplinary action and/or dismissal. They are cautioned that a breach of confidentiality may result in civil ligation. Guidelines for Student ­ Client interaction include that the student will: 1. Display a professional and positive attitude 2. Knock before entering a client's room 3. Identify himself/herself to clients 4. Display courteous behavior and respect toward clients regardless of race, religion, creed, color or gender 5. Honor the client's right to confidentiality and privacy 6. Demonstrate concern for personal and client safety 7. Perform only procedures in which he/she is deemed competent by the instructor 8. Verbalize an understanding of the "Patient's/Resident's Bill of Rights" Guidelines for Student ­ Clinical Personnel interaction include that the student will: 1. Consistently display a professional and positive attitude 2. Identify himself/herself by wearing the proper uniform, name tag, and other identification as required 3. Display respect for all personnel regardless of race, religion, color, creed, or gender Guidelines for Student ­ Instructor interaction include that the student will: 1. Consistently display a professional and positive attitude 2. Work to the best of their ability to complete all assignments 3. Use established protocol in discussing differences between themselves and the instructor 4. Demonstrate respect for the instructor at all times Dismissal Students may be sent home and/or dismissed at the discretion of the instructor. Reasons for dismissal include: 1. Inadequate preparation for theory, skills lab and/or clinical 2. Inappropriate verbal and/or non-verbal communication 3. Dress code violations 4. Disruption of the learning and/or clinical environment 5. Sleeping, watching TV, and/or leaving the immediate area without instructor permission 6. Tardiness 7. Illness 8. Safety issues Termination Students will be terminated from the Nursing Assistant/Geriatric Nursing Assistant training for failure to adhere to Standards of Professional Behavior and Conduct including, but not limited to: Academic dishonesty Disruption of the learning and/or clinical environment Potential harm to others Breeches in confidentiality Consuming illicit drugs and/or alcohol before or during class, skills lab, or clinical 29

Smoking in non-designated areas Parking in non-designated areas Absence or punctuality Repeated dress code violations No call/No show for clinical Incident Reports When a student is involved in an error or mishap in the classroom, skills lab or clinical site, the incident is to be immediately reported to the instructor. The instructor will then guide the student to follow protocol by completing an incident report provided by CCBC Public Safety Office and/or the specific clinical site. If official forms are not available, the student should write a summary of the incident, date and sign the document. A copy of the incident report must be submitted to the program specialist, instructor and the Director of Allied Health and Human Services. If a student is injured while in the classroom, skills lab or clinical site, the student should immediately report the injury to the instructor who will follow the protocol for the appropriate care. The agencies have no responsibility for caring for students who become ill while in the clinical area. Students must have medical insurance on file with the program coordinator prior to start of class/clinical. In the event of an incident, students must rely on their personal medical insurance. Health Students are responsible for their own health insurance. Neither CCBC nor the clinical sites are responsible for illness or injury incurred during class, skills lab or clinical. Clinical site health requirements supersede those of the program. It is required that each student have health insurance. Short-term health insurance information is available from the Office of Student Life on each campus and at the program coordinator's office.

During the clinical rotation, if a student has questions about a temporary physical condition (for example - a cold, a rash or cut), the student should report to the clinical instructor.

Other Issues All students are required to maintain a professional attitude at all times in the classroom, skills lab and clinical setting. This implies that the student will be non-abusive in Speech (no shouting or cursing), Dress, and Interactions with others. If students have any problems, incidents, or accidents during this course, they are not to be discussed with other students or residents in the clinical area. Unless the student is enrolled in the Medicine Aide Training, students will not, under any conditions, administer or dispense any medications. Students will under no circumstances ask for, or accept any money from a client or take home property that belongs to a client, including any gift of food or otherwise, that a client/resident may try to give the student. 30

Personal phone calls can only be made or received during breaks, lunch and before or after class or clinical. Students are expected to use pay phones for personal calls. The use of electronic devices such as mobile telephone, pages, tape recorders/players, CD players, camcorders, digital cameras, etc. in the classroom, skills lab, or clinical setting without the knowledge and permission of the instructor is prohibited. Students are to refrain from discussing grades or any other personal affairs with other students, clinical facility employees, and/or clients. Smoking is only allowed in designated areas. All students are expected to: 1. Adhere to acceptable ethical and legal practices 2. Be prepared in theory and practice 3. Be at the designated facility at the specified time 4. Remain on the clinical unit unless excused by the instructor 5. Accept rotations and changes in daily assignments 6. Maintain a professional attitude at all times in the clinical area, classroom and skills lab 7. Behave as guest of the clinical facility as well as representative of CCBC Failure to adhere to the program policies may result in dismissal and/or termination from the course. Dismissal and/or termination may or may not be preceded by a verbal or written warning depending on the circumstances. Dismissal and/or termination may require a conference with the program specialist and the involved persons.

CCBC Student Violation of Classroom Standards (SVCS) forms are used by the instructor for: 1. 2. 3. 4. Performance feedback ­ positive or negative Achievement drops to an unsatisfactory level Attendance and punctuality issues Behavior and conduct issues

The SVCS includes the following information: 1. 2. 3. 4. 5. 6. 7. 8. 9. Faculty Member, Course and Course CRN# Student name, ID #, Campus, term and date of incident Whether this is Verbal Warning, Written Warning, ­ 1st, 2nd, or Final Problem: (Specific Competency/Objective) Required Action: (To meet competency/objective) Student must correct deficiency by _______ to complete requirements Instructor signature and date Student signature and date Check if copy given to the student

SVCS are placed in the student file: 1. Original goes in the student file 2. Copy is given to student 3. Records are maintained for five (5) years 31

Nursing Assistant Certification Upon successful completion of the Nursing Assistant training, students are eligible for certification with the Maryland Board of Nursing (MBON). Requirements for certification include: 1. Complete MBON Nursing Assistant application 2. Passport photo (2x2) 3. Cashier's check or money order for $20.00 made out to the Maryland Board of Nursing (MBON) 4. Criminal background check and fingerprinting ­ paperwork provided by the MBON, can be done at CJIS 5. Required original Memo document from CCBC on CCBC letterhead

National Nurse Aide Assessment Program (NNAAP) Upon successful completion of Nursing Assistant training, students are eligible to take the NNAAP test for Geriatric Nursing Assistant (GNA) Certification. This test assesses the minimum competence of students to perform the job of GNA safely and effectively and is required for employment in Long Term Care (LTC). There are two (2) segments of the test to complete by the candidate and they include a Written Evaluation and a Manual Skills testing The cost for the GNA testing is $95.00 and will be arranged by the Program Specialist. After successful completion of the test, the candidate is identified as a GNA by the MBON. The entire process must be completed to meet certification requirements. The entire Nursing Assistant training must be repeated if the student fails to obtain registry status within one year of completion. Medicine Aide Certification Once the student works as a CNA/GNA in LTC, the following requirements must be met to continue his/her career as a Certified Medicine Aide (CMA). 1. Currently certified and in good standing with the MBON as both a CNA and a GNA 2. Possess at least 1 year (2000 hours) of experience 3. Currently employed as a CNA/GNA in a Comprehensive or Long Term Care (LTC) Facility 4. Submit a typed letter of recommendation on company letterhead and signed by the Director of Nursing (DON) of a Comprehensive or LTC Facility validating employment requirements Summary of General Expectations Adhere to acceptable ethical and legal practices Be prepared in theory, skills lab, and clinical Be on time Remain in the immediate area unless excused by the instructor Accept rotations and changes in daily assignments Maintain a professional attitude Remain inoffensive in speech, dress, and interactions with others 32

Behave as guest of the clinical facility Students are not to involve themselves in any interactions between the clinical facility personnel, physicians, clients, family members, or visitors Problems between students and facility personnel are referred directly and immediately to the instructor Failure to adhere to these policies may result in termination

If the policies and guidelines outlined in the Nursing Assistant/Geriatric Nursing Assistant Training Handbook are followed by the student, the student should be successful in the program.

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WORKFORCE INVESTMENT ACT INFORMATION Maryland Workforce Exchange The Maryland Workforce Exchange is a one-stop network created to improve access to information about jobs, training and workforce support throughout Maryland. Workforce Exchange connects agencies, programs and services electronically to assist employers and individuals in making the right decisions for future success. The information and services made available through Workforce Exchange is available 24 hours a day, seven days a week. Workforce Development Centers serving residents of Baltimore County, Baltimore City and Harford County are listed below. Other centers serving residents of Maryland in other counties may be accessed through the Maryland Workforce Exchange website at www.mwejobs.com. Baltimore County Workforce Development Center locations: Eastpoint WDC 7930 Eastern Boulevard Baltimore, MD 21224 Telephone: 410-288-9050 Hunt Valley WDC 11101 McCormick Road, Suite 102 Hunt Valley, MD 21031 Telephone: 410-887-7940

Baltimore City One-Stop Job Center locations: Eutaw Street One-Stop Job Center 100 North Eutaw Street Baltimore, MD 21201 Telephone: 410-767-2148 Eastside One-Stop Career Center 3001 E. Madison Street Baltimore, MD 21205 Telephone: 410-396-9030

Northwest One-Stop Career Center (Re-Entry Center) Mondawmin Mall, Suite 302 2401 Liberty Heights Avenue Baltimore, MD 21215 Telephone: 410-523-1060 Susquehanna Workforce Centers locations Bel Air Workforce Center Mary Risteau Building 2 South Bond Street Bel Air, MD 21014 Telephone: 410-836-4603 Cecil County Workforce Center 1275 West Pulaski Highway Elkton, MD 21921 Telephone: 410-996-0550

Aberdeen Workforce Center Aberdeen Community Services Building 34 North Philadelphia Boulevard, 3rd Floor Aberdeen, MD 21001 Telephone: 410-272-5400

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CCBC Catonsville-Dundalk-Essex The Community College of Baltimore County Division of Continuing Education & Economic Development

Nursing Assistant/Geriatric Nursing Assistant Program Student Handbook (Acknowledgement of Receipt) This form is to be completed by the student and returned to the Program Specialist.

Information contained in the Nursing Assistant/Geriatric Nursing Assistant Program Student Handbook was reviewed during the orientation. I understand the Community College of Baltimore County's Nursing Assistant/Geriatric Nursing Assistant Program objectives and requirements. Program regulations regarding absences, tardiness, resignation and dismissal have been clearly addressed. I am aware of my personal responsibilities concerning tuition, transportation and attendance. I understand that the practice of nursing assistant/geriatric nursing assistant involves personal risk and that I am responsible for any medical treatment that I may require while I am attending CCBC or the clinical training at long term care facilities. I understand that I must maintain an 80% average or better to attend clinical. Further, I understand that a satisfactory clinical rating is necessary to complete the program. Student Signature: __________________________________________________________ Printed Name of Student: _____________________________________________________ Date: _____________________________________________________________________

Disclaimer: Course and class schedule information listed in this publication is subject to change. CCBC regrets any discrepancies or typographical errors. This publication is not to be regarded as in irrevocable contract between the student and the college.

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