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CHAPTER UPDATE

Volume VI, Issue III

EXECUTIVE COMMITTEE President Chet Taranowki, CEAP Aon Corporation [email protected] Vice President Jan Reisch, CEAP Private Practice [email protected] Treasurer Marco E. Jacome, CEAP Healthcare Alternative Systems, Inc. [email protected] Secretary Chris Drake Metropolitan Family Services [email protected] Ex-officio William Heffernan, CEAP Employee Resource Systems [email protected] BOARD OF DIRECTORS Laura Adams, CEAP Corphealth [email protected] Tom Delegatto Chicago Lakeshore Hospital [email protected] David Folkes, CEAP Central DuPage Hospital [email protected] Charley Galassini, CEAP IBEW Local 701 [email protected] Michael Goldman, CEAP Cook County EAP [email protected] Doug LaBelle, CEAP Private Practice [email protected] Ken Morse American Airlines [email protected] Terri O'Connor Timberline Knolls [email protected] Lisa Primm Alexian Brothers Behavioral Health [email protected] George Terzakis Progress Center for Independent Living [email protected]

PO BOX 81673

CHICAGO IL

60681-0673

312-458-9797

SUMMER 2008

FROM THE DESK OF THE PRESIDENT

Chet Taranowski, PhD, LCSW, CEAP Creating a Positive Workplace - Part II

In the last issue I discussed some of the simple steps an organization can take to decrease workplace stress. In this brief column I want to focus on how an organization can move toward creating an environment where employees flourish. There are two new areas of management study today, Positive Organizational Scholarship, which addresses creating positive work climates through better management and workplace policy, and Positive Organizational Behavior (POB) which addresses promoting individual strengths in the job setting. Both or these fields of empirical inquiry have been generated by the positive psychology (PP) movement. PP is changing the objectives of social science from an examination of human and organizational deficits to encouraging research on maximizing individual and collective strengths. POB has become more popular in the last several years in The goal is not for wellpart due to the publications of Character Strengths and rounded staff, but rather on Virtues by Martin Seligman and Christopher Peterson developing each worker's (2004) and Now, Discover Your Strengths by Marcus unique and exceptional assets. Buckingham and Donald Clifton (2001). Although each work presents similar concepts, the Buckingham and Clifton book has a sharper workplace focus. The ideas are simple. Recognize that people have different strengths. Find out what workers are good at. Facilitate their use of these unique talents. What do we mean by the term strengths? PP identifies these as character traits such as love of learning, aesthetic appreciation and leadership, among many others. Although maximizing strengths may seem like an obvious strategy, consider how the American workplace is currently structured. Employee strengths are rarely identified or even considered relevant. Jobs tend to be rigidly structured, leaving little room for individual innovation. Workplace training tends to focus on remediation of an individual's weakness. A POB model would suggest that training to compensate for strength deficits is typically not very effective. What comprises a human talent is probably a complex set of characteristics derived from a combination of biological inheritance and a life-long learning history. To be able to train these character strengths in an employee, without that person possessing some already existing talent, is beyond the capacity of any learning organization. Rather, companies and individuals should focus on maximizing their employee's already existing strengths. The goal is not for well rounded staff, but rather on developing each worker's unique and exceptional assets.

(continued on last page)

2008 CHAPTER MEETINGS

August 22

(see enclosure...and please note that pre-registration is required for the August meeting)

October 24 December 5

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Michae Wiley Perspectives, Ltd. [email protected] WEBSITE www.NIEAPA.org EMAIL [email protected] EDITOR Essie Landsman

EAPA 2008 WORLD CONFERENCE ­ Atlanta, Georgia Hilton Atlanta Hotel, Downtown

CITY LIGHTS, SOUTHERN NIGHTS: EAPs MAKE A WORLD OF DIFFERENCE Conference: October 15 ­ 18 Pre-Conference Trainings: October 14 & 15 For more information, visit www.eapassn.org

WE ARE SORRY TO INFORM YOU THAT JAN REISCH'S FATHER RECENTLY PASSED AWAY AND THERE WILL NOT BE A MESSAGE FROM THE VICE PRESIDENT IN THIS ISSUE. OUR THOUGHTS AND CONDOLENCES ARE WITH JAN AT THIS TIME.

NIEAPA WELCOMES TWO NEW BOARD MEMBERS George Terzakis is the Director of Business Programs for Progress Center for Independent Living, a non-profit, non-residential, consumer controlled disability rights organization. He brings 18 years of private sector experience to the non-profit sector and has an MBA from the Lake Forest Graduate School of Management. Michae' Wiley is an Employee Assistance Counselor for Perspectives, Ltd. She has been in the EAP field for eight years. Michae has a Master's degree in Addictions Counseling from Governors State University, as well as Bachelor's degrees in both Applied Clinical Psychology and African American Studies from the University of Illinois at Chicago. Michae' is in the process of obtaining her LPC, CADC, and CEAP. She is looking forward to a long, prosperous career in the EAP field.

WE'RE HERE TO HELP

We believe that your emotional care is every bit as important as your physical care. So if you or someone you love is hurting, call us for a free telephone assessment at 630-801-2657. We want to help.

www.provena.org/mercy 1.866.PROVENA (1.866.776.8362)

ATTENTION NIEAPA MEMBERS

THE 2008 ELECTION OF EXECUTIVE OFFICERS BALLOT WILL BE MAILED IN AUGUST. PLEASE WATCH YOUR MAIL. Eligible voters must be NIEAPA Individual members in good standing with membership dues paid and up to date. The 2008 slate of officers is as follows: President: Vice-President Treasurer Secretary Jan Reisch Chris Drake Marco Jacome Doug LaBelle

CORRECTION TO NIEAPA TIMELINE It was brought to our attention that Leo Miller was inadvertently omitted from the Conference Timeline. The correct information should have been Leo Miller, President 1996-1998 and Barbara Jackson, President, 1998-2000. Leo, who is Vice-President, Support Services, for Haymarket Center in Chicago, is an outstanding leader who continues to contribute to NIEAPA and to our profession. Leo has been a NIEAPA member since 1977, served as a Board Member for ten years, and as NIEAPA Treasurer. In addition, Leo cochaired the National EAPA Conference when it was held in Chicago and chaired the local NIEAPA Conference in 2005. He was named Member of the Year in 1993. Leo is a valued member of NIEAPA and we sincerely apologize for the omission.

Please note that your membership expiration is listed on your current membership card. If you want to verify your membership information and status, please check the EAP website at www.eapassn.org.

THE NIEAPA TIMELINE, WHICH WAS SHOWCASED AT THE JUNE 3RD CONFERENCE, IS NOW AVAILABLE ON OUR WEBSITE, WWW. NIEAPA.ORG

NIEAPA EXTENDS A WARM WELCOME TO ITS NEWEST MEMBERS Lisa A. Breisch Carla Chludzinski, Sierra Tucson Mark F. Gamboa, BeechTree Partners LLC Gerald G. Kerns, Merit Healthcare George Terzakis, Progress Center for Independent Living

CONfERENCE 2008 WRAP-UP

The 30th Annual Conference, Collaboration, Leadership, Innovation: Strategies for Workplace Professionals, was a huge success! The dedication and commitment of the Conference team was demonstrated in an enriching and commemorative event this year. Over 250 participants took part in the 30th Anniversary (Pearl) Conference. In addition, we are truly grateful for the record participation of 51 Exhibitors, 33 Advertisers, and 19 Food Sponsors. The Self-Care Raffle had more donors than ever--30 valuable prizes--allowing so many participants to go home winners!

Cendejas & Murphy

Priscilla Murphy, Chair, and Terry Cendejas, Co-Chair the 2009 Conference. Please take advantage of this and contribute your talents to NIEAPA! Volunteering on a Conference Committee is an easy first step to becoming more active within the Chapter! Please consider donating your time and talents in 2009.

THANK YOU TO THE CONFERENCE TEAM: Program Chair: Doug LaBelle, Private Practice Co-Chair: Laura Adams, Corphealth Tom Delegatto, Chicago Lakeshore Hospital Paul Fitzgerald, Perspectives Steve Haught, AFSCME Personal Support Program Hiram White, IL Department of Transportation Publicity Krissy Weik, Advocate Medical Group Fundraising Chair: Terri O'Connor, Timberline Knolls Co-Chair: George Terzakis Bob Darby, Linden Oaks Hospital at Edward Beverly Dixon, Cook County EAP Linda Fensler, Keystone Treatment Center Lois Kenyon-Severson, Federal Occupational Health Volunteers Chair: Michae Wiley, Perspectives, Ltd. Co-Chair: Aisha Noah, The South Suburban Council on Alcoholism and Substance Abuse Photographer Megan Blask, Perspectives, Ltd. Credentialing and Evaluations Tom Delegatto, Chicago Lakeshore Hospital Michael Goldman, Cook County EAP Ken Morse, American Airlines Board Liaison Jan Reisch, Private Practice Administration Essie Landsman, NIEAPA Administrator

NIEAPA's history was truly showcased at the Conference, with a slideshow and collage of photos, a comprehensive timeline, and even festive pearl necklaces. Our program was expansive, interactive, and engaging. Participants stayed until the end with an added incentive of a raffle for a $100 gift card! Member of the Year The Member of the Year Award went to Chris Drake, Metropolitan Family Services Employee Assistance Network. Chris has been a NIEAPA Board member and has shown true leadership in the EA field. Chris took on the important task of designing and producing the NIEAPA website (www.nieapa.org). He also led the Chapter in supporting Northern Illinois University after the tragic shooting that took place this year. Congratulations, Chris, for this well-deserved award! Volunteers Make the Difference This year's Conference was accomplished with the combined efforts of over forty volunteers. NIEAPA would like to thank the many people who gave their time and energy to help out this year. This year new committee members brought a number of innovative ideas to the table. Other, more experienced committee members spent long hours finding ways to showcase our history as a chapter. THANK YOU to everyone who helped out with the Conference, in the planning stages, with small tasks along the way, and, of course, on the day of the event! Each phone call and raffle ticket sale helped us reach our goals as a Chapter. The Conference is truly a cooperative effort, and this year's teamwork truly showed. Looking Toward 2009 We hope you enjoyed this year's 30th Anniversary Commemorative Conference. It was certainly a pearl of a celebration! It's hard to believe, but we are already thinking ahead to next year. We need to carry this year's successes into 2009 and bring continued improvements to future Conferences. Upcoming newsletters, emails, and chapter meetings will offer opportunities for YOUR involvement in

...AND A VERY SPECIAL THANK YOU TO ALL OF THE VOLUNTEERS WHO ASSISTED WITH MATERIALS PREPARATION, REGISTRATION, AND AS SESSION MONITORS THROUGHOUT THE CONFERENCE DAY!

FROM THE DESK OF THE PRESIDENT

(continued from cover page)

NIEAPA LABOR COMMITTEE

Charley Galassini, LCPC, CEAP, CSADC

What does any of this have to do with EAPs? First of all, consider yourself. Are you attempting to be a "well rounded person," or are you working to maximizing your own unique talents. For example, are you trying to force yourself to be a public speaker when you have always hated this task? Perhaps with training you will improve. However, you will probably never excel at public speaking, nor will you ever really enjoy it. The key question is what do you do well? Your best bet would be to find every possible opportunity to practice this talent, sharpening it to a fine point of excellence. Positive psychology research suggests that the simple practice of finding new ways to use your character strengths will lead you to a more rewarding work life and a greater sense of subjective well being. Why don't we instinctively do this now? Most of us are seduced by socially sanctioned goals; these are outcomes which usually emphasize materialism over all else. We end up unknowingly sacrificing our own quieter and unique paths to happiness on the altar of what is popularly defined as "success." What value does this simple idea of maximizing your strengths have for our work with clients? Helping them recognize talents which they may never have identified is a starting point. Look to the books I have referred to earlier for a vocabulary to help define these strengths. Then encourage clients to use their talents in novel ways. Finally, help clients reject our culture's emphasis on hedonism and assist them to define their own model for a satisfying life. In coaching managers, our primarily EAP strategy has been in teaching skills of constructive confrontation to address employee problems. I believe we could increase the value of our contributions if we not only coached managers on addressing negative employee behavior, but to go beyond this. We can ourselves learn and begin to teach the components of building a positive work culture, an environment where employees not only avoid problems, but also identify and build upon strengths. As is true with all former presidents, I will remain on the Board as an advisor to the new president for two years. In this role, I will offer my final column in the next newsletter. In it I will discuss the work of Luthans, Youssef, Avolio, (2003) on how managers can build "psychological capital" in the workplace. By creating a job environment which encourages hope, self efficacy, resilience and optimism, employers can significantly increase employee engagement and productivity. Luthans, Youssef, Avolio. Psychological Capital. Oxford. (2003)

The NIEAPA Labor Committee was started in the early 1990s as a way to continue to enhance the original conception of the EAP movement--which was to be a program available to support a worker's desire to resolve issues and an employer's desire to have more productive ...in the workplace of employees. ALMACA, which today, many of the eventually evolved in to EAPA, benefits workers now began with an early focus on enjoy, including EAPs, were the result of the alcohol problems in the workplace. union movement many Unions recognized the need to help years ago. brothers and sisters with alcohol problems. This need is still very critical today and has expanded to help individuals with mental health and other life problems.

EAP Labor Committee Proudly Presents the John Sheridan Labor Award to

John Sheridan and Art Zaragoza were two of the early catalysts that started our field. Their contributions are remembered today as the first two recipients of the John Sheridan Labor Award. They were two of the original members of the Labor Committee. Art assisted members of General Motors and John, the members of Ford Motor Company. They were at the forefront of bringing labor issues to EAPA. They both never lost focus of the core issues that molded this profession.

Art Zaragoza

In recognition of Art's Years of Service To Union Employees and their Families June 3, 2008

With their inspiration and hard work, new members joined the committee. Today, the following unions are currently represented on the committee: AFSCME IBEW Local 701 United Airlines IAM Local 141 American Airlines Local TWU 563 These unions serve over 500,000 members and their eligible dependents. While unions may not have as strong of presence as they once did, it should be noted, labor has never lessened its commitment to help a fellow member in need. It should be remembered that in the workplace of today, many of the benefits workers now enjoy, including EAPs, were the result of the union movement many years ago.

PLACE AN AD IN THE NIEAPA NEWSLETTER

...REACH OVER 900 PROFESSIONALS... Event Listing Business card size Quarter Page Half Page Full Page $50 $100 $150 $300 $450

Contact Essie Landsman, 847-998-0929, or at [email protected]

A GLIMPSE AT THE NIEAPA 30th ANNIVERSARY CONFERENCE ­ June 3, 2008

Photos courtesy of Megan Blask, Perspectives, Ltd. (continued on back)

NIEAPA CONFERENCE (continued...)

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