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ITIC

A guide to using the ITIC system

Developed by For New Jersey ONE CALL

, Inc.

Rev. 2-14-10

Table of Contents

Section 1

Requirements Logging into ITIC A Brief Outline of ITIC Options 3 4-5 5-6

Section 2

Processing a Mark Out Request Mark Out Request Form ITIC Field Definitions 7 8-10 10-21

Section 3

How to Map a Mark Out Request ITIC Map Definitions 22-24 25-27

Section 4

Participant Notification Submitting Your Finished Mark Out Request 28-29 29-30

Section 5

Common Problems Distance Chart Contact Information 31 32 33

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Section 1

ITIC is an online application developed by One Call Concepts, Inc. for use by New Jersey One-Call, through which underground facility owners and excavators can file routine mark out request(s). The following pages will explain the process that must be followed when using ITIC to file a mark out request with New Jersey One-Call. This document will also discuss the various terms you will need to know and features you will need to be familiar with before using ITIC.

Requirements

In order to file a mark out request using ITIC mapping, it is recommended that users first attend a mapping training class or participate in a helpful walk-through session with an ITIC specialist. The following are the system requirements needed to use ITIC: Operating System - The most compatible systems are Windows 7, Vista, XP, 2000, IE and NT service pack 6. Internet access ­ Mozilla Firefox, Mozilla versions 1.5 or higher, Internet Explorer versions 6 or higher; Netscape versions 6.0 or higher; and AOL 6.0 or higher are most compatible. Keep in mind that if you have dial-up access, it will make the process of filing tickets a little longer. Java A free download that will allow users to interact with our mapping program. The free download can be found at www.java.com. During the training session or walk through with an ITIC Specialist, you will learn how to process a routine mark out request online using ITIC. Once at your place of business, help is available Monday through Friday 9am-5pm by calling an ITIC specialist at 732-394-3000.

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Logging into ITIC

Please remember all Emergency & Update ticket requests MUST be called into the center at 1-800-272-1000. What you do Connect to the Internet and go to nj.itic.occinc.com/train/iMenu/nj (This is the TRAINING site only!) On 2/17/10 you may go to the live site at nj.itic.occinc.com/iMenu/nj Enter e-mail address and password. Check "I agree" to "Terms and Conditions" box, if you agree, then Click "Login" What happens Displays ITIC's Login/Register Page

If you have not registered, enter your e-mail address and your telephone phone number with area code. Click "Register". The ITIC system will automatically create a password for you and send it to you via e-mail. At this point please contact an ITIC specialist to activate the account. (See Pg. 33 ­ Contact Info)

Opens ITIC main menu

Click on the "Submit a Mark Out Request" option

Displays ITIC's first page of the mark out request form

Email: __________________________

Password: _____________

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If you have forgotten your password, click the link "Forgot your password?" and the ITIC system will send your password to your specified email address. If you have forgotten your password, click the link "Forgot your password?" and the ITIC system will send your password to your specified email address.

1.1 ITIC Login/Registration Screen

A Brief Outline of ITIC Options:

"Submit a Mark Out Request" ­ Submit a new routine mark out request to the participating operators. 5

"View a Ticket" ­ Enables users to look at an existing message/ticket without viewing the map. NO CHANGES can be made on this screen. "Incomplete Task" ­ This feature can be used to correct a mark out request if the original request was voided by an ITIC specialist at the call center. The user is sent an email indicating the original request is "incomplete", no participants have been notified and you may not dig on the request. Then, information in the email, is provided on why the ticket was voided and how to resubmit the changes. In the instructions on how to resubmit the changes we provide an "Incomplete Task Identifier" number. Write down the number and enter the "Incomplete Task" feature within the main menu page of ITIC. Once in the feature enter the number in the "identifier #" field and then click "search". The system will automatically bring up the old ticket information. Verify the information on the first page of the mark out request form and then go the second page. Within the second page, please make any necessary changes to the excavation information and then REMOVE all call center comments from remarks. Finally, remap the excavation site, approve the selected grids and then resubmit the mark out request. "NJ ITIC Manual" - This feature displays a PDF file of the operating guide to using the ITIC program. "Logout" ­ This feature logs the ITIC user out of the program. It will display the ITIC Login/Registration screen once it has finished logging you out.

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Section 2

Processing a Mark Out Request

In this section you will learn how to submit a routine mark out request using ITIC.

What you do Click "Submit a Mark Out Request" feature on the ITIC main menu. Verify or fill in all contact and excavation information (i.e. name, company name, mailing address, etc.), then click "Next Page" located at the bottom of this page. Verify or fill in the location information (i.e. city, address, street, interesting streets, extend of work etc.) and then click "Continue" located at the bottom of this page.

What happens Opens the ITIC Mark Out request form (example 2.1, p 6). Reveals the second page of the mark out request form (example 2.2, p 7).

Allows users to view the map & select the appropriate grids to cover their work area. If the correct area can not be found click the red "X" at the top right. Taking you back to the mark out form. Go to the bottom of the form & click "Submit Ticket". This button will send your ticket to the call center to be completed.

Note: If you are unable to find your location within our map, please click the "Submit Ticket" button at the bottom of the second page of the mark out request form. This button is only found at the bottom of this page after first canceling the map and then upon returning to the second page of the mark out form. At that point an ITIC specialist will complete the mapping portion of the mark out request.

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2.1 ITIC Mark Out Request Form - Page 1

Button Definitions on Page 1 of ITIC Mark Out Request Form Next Page ­ Opens the next page of the ITIC Mark Out Request Form. Cancel - Voids the current Mark Out request & returns to the One Call Concepts main menu. Display Help - Opens dialog box containing definitions of fields or buttons within the mark out request form and map.

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2.2 ITIC Mark Out Request Form - Page 2

Button Definitions on page 2 of ITIC Mark Out Request Form

Continue - Allows users to view the map and chose the grids to cover their area. Suspend Ticket ­ Allows users to hold a mark out request if more information is needed or if mapping difficulties occur. A call to the call center is required. When calling the center to complete the mark out request please call before 5pm that day or the mark out request will be voided (Monday through Friday). Previous Page - Returns to the first page of the mark out request. Cancel - Voids the current mark out request & returns to One Call Concepts main menu. 9

Display Help - Opens dialog box containing definitions of fields or buttons within the mark out request form and map.

ITIC Field Definitions

(Mark Out Request ­ Page One)

Contact Information

· Company, Contact Name and Information The contact name and company is the person and company of who is entering the mark out request information. The contact and company information is that of the person who is filing the mark out request. ***Please verify the name in the contact field is the name of the person filing the

mark out request. ***

· Caller Id & Code

This information is assigned by the caller center to identify a company within our system.

Excavator Information

Note: The following information is for the person or company who will be doing the excavation. If

the person filling in the mark out request is not doing the digging, they should not fill out the request. Most information in these fields should auto-populate for your convenience. · EXCAVATOR PHONE: Enter the 10 digit telephone number for the person or company doing the excavation (including extension). EXCAVATOR NAME: Enter the name of the company that will be doing the excavation. CELL NUMBER: Enter the phone number for the person who has direct knowledge of the excavation being performed (i.e. job superintendent, field supervisors, etc.).

· ·

Note: Mailing addresses are an important part of how New Jersey One-Call communicates with its users. It is important to obtain a valid mailing address.

·

ADDRESS: Obtain and enter the numeric portion of the excavating company's mailing address. For example, if the address is 72 Corporate Place South, enter 72. Do not enter PO Boxes in this field.

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·

STREET: Enter the street portion of the excavating company's mailing address. For example, if the address is 72 Corporate Place South, enter Corporate Place South. Use this field to enter PO Boxes. CITY: Enter the city of the excavating company's mailing address. STATE: Enter the state portion of the excavating company's mailing address. You must select from the drop down box. ZIP: Obtain and enter the zip code of the excavating company's mailing address. EXCAVATOR EMAIL: This field is auto-populated with the email address used when login to ITIC. This field can not be changed from the mark out form. FAX NUMBER: Enter the excavating company's fax number if available. Leave this field blank if there is no fax number.

· ·

· ·

·

Excavation Information

· TYPE OF WORK: Enter the specific reason for work. If there will not be any digging you must not process a request. The only exceptions are when heavy equipment will be moved or set on or around underground facilities and when interior work is being done on a building or structure.

Note: The following information is pertaining to the company or individual the excavation is being done for. If you are a professional excavator, the person or company who hired the excavator should be listed in these fields. If you are a facility operator requesting a mark out for yourself, enter your information. · WORKING FOR PHONE: Enter the phone number (and extension) for the person who the work will be done for. WORKING FOR NAME: Enter the name of the person or company the excavation will be done for. ADDRESS: Enter the mailing address of the person or company the work will be done for. Enter the numeric portion of the mailing address in this field. For example, if the address is 72 Corporate Place South, enter 72. Do not enter PO Boxes. STREET: Enter the street portion of the mailing address for the person or company who the excavation is being done for. For example, if the address is 72 Corporate Place South, enter Corporate Place South. Use this field to enter PO Boxes. 11

·

·

·

· · ·

CITY: Enter the city of the mailing address for the person or company the work is being done for. STATE: Enter the state portion of the mailing address for the person or company the work is being done for. You must select from the drop down box. ZIP: Enter the zip code of the mailing address for the person or company the work is being done for. If you do not know this information you may leave the field blank.

Location Information

· County: The county name of the work site is needed to identify where the work site is located. All counties in the state of New Jersey are accepted. Work outside of New Jersey should be referred directly to the one-call system responsible for that area. Municipality: The city of the work site is needed to identify where the work site is located. Please remember to select the municipality name for the actual physical location where the digging will be performed. Mailing addresses and local names are not acceptable. Only those names that appear in the drop down are allowed. Dig Address: The number of the address to the house or building (Numbers only).

·

·

Note: Do not punctuate in the address & street fields. The address field is the only asterisked field that is NOT always required. If no address given, then you must have an intersection. · Street Name: The name of the street where the work is being done. Also, defined as the "dig street" when no dig address is provided. 1st Intersection: Cross road closes to the dig location ­ within one block of extent of work. 2nd Intersection: Another cross road close to dig location ­ within one block of 1st intersection. The dig site should be located between the nearest intersecting street and this street. Community: Provide the local subdivision name or other community name. Block#: Block number to address. Lot#: Lot number of address. Posted: If block and lot numbers are provided, are they posted at the job site? Work Depth: Enter the maximum depth of the excavation in feet (2ft) or inches (24 inches). Do not use tick (`) marks. 12

· ·

· · · · ·

· ·

Area Marked in White: Is the work area marked in white? # Areas Marked: If you answered "Yes" to "Area Marked in White", enter how many areas are marked in white and enter the number. Any Work Between Curbs: Answer "Y" for yes or "N" for no, if any digging will occur between the curbs? Exclusively Curb to Curb: Answer "Y" for yes or "N" for no, if all digging will take place entirely between the curbs of the roadway at this location. Any Work Within 50ft of RR: Answer "Y" for yes or "N" for no, if work will be within 50ft of railroad. Extent of Work: Information of where and what will cover the digging location(s). Please fill out the pop-up box that applies to your work location. Two different boxes could appear. One box is for an address location and another is for an intersection location. An address box only has one tab of possible information fields, but an intersection box has four tabs of possible information fields. Please fill out only those that apply to your work location. See examples

·

·

·

·

below:

This field is intended for use in describing the area where the digging will take place. If the dig location is at an address, the "Extent of Work for Numbered Address" window will appear:

If the area is marked in white, check the White Mark(s) Located box then select the appropriate box(es) for the location of the white marked locations; 13

Front of Prop. indicates the white marked areas are located in the front of the property; Rear of Prop. indicates the white marked areas are located in the rear of the property; Left of Prop. indicates the white marked areas are located on the left side of the property; and Right of Prop. indicates the white marked areas are located on the right side of the property. If the dig area is not marked in white, select the appropriate box(es) to adequately encompass the digging location. Curb Entire Property (Curb, Edge of Pavement, Shoulder) to Entire Property instructs the locator to mark from the curb, edge of pavement or shoulder (whichever is selected) in front of the address(es) and the entire property of the address(es); Entire Property instructs the locator to mark the entire property at the address(es) listed; Curb ­ Curb (Curb, Edge of Pavement, Shoulder) to (Curb, Edge of Pavement, Shoulder) will instruct the locator to mark the area between the curb, edge of pavement or shoulders of the dig street in front of the address(es) provided; C/L of Street to XX (FT, IN, YD, MI) Behind (Curb, Edge of Pavement, Shoulder) informs the locator to mark out from the centerline of the street to XX numbera of feet, inches, yards or miles behind the curb, edge of pavement or shoulder at the address(es) provided; Curb to Behind Curb (Curb, Edge of Pavement, Shoulder) to XX (FT, IN, YD, MI) Behind (Curb, Edge of Pavement, Shoulder) will instruct the locator to mark the location in front of the provided address(es) from the curb, edge of pavement or shoulder to XX number of feet, inches, yards or miles behind the curb, edge of pavement or shoulder; Curb to Behind Op (Curb, Edge of Pavement, Shoulder) to XX (FT, IN, YD, MI) Behind Opposite (Curb, Edge of Pavement, Shoulder) instructs the locator to mark the location in front of the provided address(es) from the curb, edge of pavement or shoulder to XX number of feet, inches, yards or miles behind the opposite curb, edge of pavement or shoulder (please note that, in order for this option to be selected, there must be another box selected that indicates excavation will take place somewhere between the curb and the address that is provided); Begin XX (FT, IN, YD, MI) Behind (Curb, Edge of Pavement, Shoulder) And Extend XX (FT, IN, YD, MI) informs the locator to mark at a point beginning XX number of feet, inches, yards or miles behind the curb, edge of pavement or shoulder of the dig address(es) and extend to XX number of feet, inches, yards or miles; Perimeter: XX (FT, IN, YD, MI) of Perimeter of XXXXX instructs the locator to mark XX number of feet, inches, yards or miles of the perimeter of a building and/or structure; Radius: XX (FT, IN, YD, MI) of Radius of XXXXX (Pole, Ped, Other) instructs the locator to mark out a radius of an object. The object could be a pole, pedestal, stake or flag. This option may only be used as long as information as to where the object is located is included (see following option); Located XX (FT, IN, YD, MI) Behind (Curb, Edge of Pavement, Shoulder) informs the locator of the number of feet, inches, yards or miles behind the curb, edge of pavement or shoulder an object such as a pole is located; and 14

Consecutive Addressing (Low ­ High) use this option when multiple addresses need to have mark outs. Enter the lowest address number in the first box. Enter the highest address number in the second box. Each box must contain the same number of digits (i.e. 8-12 would be entered as 08 and 12). Then select one of the following: o Consecutive All indicating the all addresses starting from the lowest to the highest listed in the boxes need marked out; o Consecutive Even indicates the even address numbers from the lowest to the highest listed in the previous boxes need marked out; o Consecutive Odd indicates the odd address numbers from the lowest to the highest listed in the boxes need to be marked out; o Side By Side indicates the addresses listed in the lowest and highest boxes are side by side; or o One building indicating the addresses listed in the lowest and highest boxes are one building. After selecting the correct box(es) click "OK" to insert this information in the "Extent of Work" field. If after clicking "OK" not all of the information appears in the "Extent of Work" field go back to the "Any Work Between Curbs" field and tab to get to the "Extent of Work" window. Any number of boxes could be used to describe the dig site location in its entirety. If the dig site cannot be accurately described within these boxes, choose those closest and then edit them as needed, after clicking "OK", in the "Extent of Work" field. If there is not an address to the excavation site the "Extent of Work for Zero Address" window will appear. There are several sections to this window. You must first indicate where the dig site is located. Your options are: · · · Not Only at Intersection Both At Intersection and Away from Intersection; or Intersection Only.

This information is critical when there is not an address to the dig site. Driving directions to the location should ONLY include how far and which compass direction the location is from the nearest intersecting street and which side of the dig street the site is located. If there is not an address to the dig location and excavation will NOT ONLY be at the intersection listed in the body of the ticket check one of the following selections in the "Not Only At Intersection" section of the "Extent of Work for Zero Address" window.

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M/O (N, S, E, W) Of Intersection At informs the locator to mark out at a location in the specified compass direction from the intersection such as a dead end or cul-de-sac; M/O Entire Length of XXXXX From C/L of XXXXX to C/L of XXXXX instructs the locator to mark out the entire length of a street from the centerline of one street to the centerline of another street; Including (ALL, BOTH) Intersection(s) instructs the locator to include all or both intersections; And XX (FT, IN, YD, MI) in All Directions of C/L of Intersection(s) instructs the locator to continue marking out XX number of feet, inches, yards or miles in all directions of the centerline of the intersection(s); And Extends XX (FT, IN, YD, MI) From C/L of XXXXX informs the locator to extend the mark outs XX number of feet, inches, yards or miles from the centerline of a street; M/O Street XXXXX From XX (FT, IN, YD, MI) (N, S, E, W) of C/L of XXXXX instructs the locator to mark out a street from XX number of feet, inches, yards or miles in a specified compass direction of the centerline of another street; To XX (FT, IN, YD, MI) (N, S, E, W) of C/L of XXXXX informs the locator to continue to mark out to XX number of feet, inches, yards or miles in a specified compass direction of the centerline of another street; M/O At Mile Marker XXX Extending XX (FT, IN, YD, MI) (N, S, E, W) and XX (FT, IN, YD, MI) (N, S, E, W) instructs the locator to mark from a specific mile marker on GSP, TP or ACE XX number of feet, inches, yards or miles in a specified compass direction; 16

M/O From Mile Marker XXX to Mile Marker XXX instructs the locator to mark from one mile marker on GSP, TP or ACE to another designated mile marker of the same. If there is not an address to the dig location and the excavation will take place AT the intersection listed in the body of the ticket as well as AWAY from the intersection utilize the "Both At Intersection and Away From Intersection" section of the "Extent of Work for Zero Address" window.

M/O Begins at C/L of Intersection and Extends instructs the locator to start mark outs at the centerline of the intersection provided and will extend accordingly; XX (FT, IN, YD, MI) (N, S, E, W) informs the locator to extend in XX number of feet, inches, yards or miles in the specified compass direction;

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(N, S, E, W) For XX (FT, IN, YD, MI) On XXXXX instructs the locator to continue the specified compass direction for XX number of feet, inches, yards or miles on the street listed; (N, S, E, W) to XXXXX informs the locator to continue marking out their facilities the specified compass direction to a specific point such as a dead end; M/O Located XX (FT, IN, YD, MI) (N, S, E, W) From C/L of Intersection informs the locator to mark out at a location XX number of feet, inches, yards or miles in the specified compass direction from the centerline of the intersection; M/O Begins XX (FT, IN, YD, MI) (N, S, E, W) From C/L of Intersection informs the locator to mark out their facilities at a point XX number of feet, inches, yards or miles in the specified compass direction from the centerline of a the intersection; And Extends XX (FT, IN, YD, MI) (N, S, E, W) instructs the locator to extend XX number of feet, inches, yards or miles in the specified compass direction; M/O Behind, Along, At or Under XXXXX Located instructs the locator to mark out behind, along, at or under the specified object (i.e. boardwalk, trail, etc.); XX (FT, IN, YD, MI) (Behind, Along, At or Under) (N, S, E, W) (Curb, Edge of Pavement, Shoulder) informs the locator to mark out XX number of feet, inches, yards or miles behind, along, at or under the object listed in the previous option going in the specified compass direction of the curb, edge of pavement or shoulder; Extending XX (FT, IN, YD, MI) (N, S, E, W) informs the locator to mark out extending XX number of feet, inches, yards or miles in the specified compass direction; And XX (FT, IN, YD, MI) (Behind, Along, At or Under) (N, S, E, W) (Curb, Edge of Pavement, Shoulder) instructs the locator to continue marking out XX number of feet, inches, yards or miles behind, along, at or under the specified compass direction of the curb, edge of pavement or shoulder; Extending XX (FT, IN, YD, MI) (N, S, E, W) informs the locator to mark out extending XX number of feet, inches, yards or miles in the specified compass direction; (Curb, Edge of Pavement, Shoulder) to XX (FT, IN, YD, MI) (Behind, Along, At or Under) (N, S, E, W, All, Both) (Curb, Edge of Pavement, Shoulder) instructs the locator to mark out from the curb, edge of pavement or shoulder XX number of feet, inches, yards or miles behind, along, at or under the specified compass direction, all or both curb, edge of pavement or shoulder. If there is not an address to the dig location and the excavation will take place AT the intersection listed in the body of the ticket utilize the "Intersection Only" section of the "Extent of Work for Zero Address" window.

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M/O Located At Intersection(s) informs the locator mark outs will be at the intersection listed in the body of the ticket; M/O Corners (N, S, E, W, NE, NW, SE, SW, All, Both, The) Corner(s) of Intersection(s) instructs the locator to mark out their facilities at the specified corner(s) of the intersection(s); M/O Entire Intersection to XXXXX instructs the locator to mark out the entire intersection to a specified point such as a dead end or cul-de-sac. After indicating where the excavation site is located you must select the appropriate boxes for the "Area to be Marked" section.

(Curb, Edge of Pavement, Shoulder) to XX (FT, IN, YD, MI) Behind (N, S, E, W, All, Both) (Curb, Edge of Pavement, Shoulder) instructs the locator to mark their facilities from the curb, edge of pavement or shoulder XX number of feet, inches, yards or miles behind the specified curb, edge of pavement or shoulder; (Curb, Edge of Pavement, Shoulder) to (Curb, Edge of Pavement, Shoulder) instructs the locator to mark out the area between the curb, edge of pavement or shoulder of the dig street; 19

Perimeter: XX (FT, IN, YD, MI) Perimeter of XXXXX instructs the locator to mark XX number of feet, inches, yards or miles perimeter of an object such as a structure; Radius: XX (FT, IN, YD, MI) Radius of XXXXX instructs the locator to mark a radius of XX number of feet, inches, yards or miles of an object such as a pole; Located XX (FT, IN, YD, MI) (N, S, E, W, All, Both) of (Curb, Edge of Pavement, Shoulder) informs the locator of the number of feet, inches, yards or miles the dig site is located from of the specified curb, edge of pavement or shoulder. After selecting the correct box(es) click "Continue" to insert this information in the "Extent of Work" field. · Remarks 1 & 2 Use these fields to provide any additional and/or miscellaneous information pertaining to the excavation area. · Cood Type These fields should be filled out when using Lat/Lon coordinates. The number (code) for both fields currently is the same as below:

1 = NAD27 DEC Lat/Lon coordinates - decimal form 2 = NAD83 DEC Lat/Lon coordinates - decimal form 3 = NAD27 DMS Lat/Lon coordinates - degrees, minutes, seconds 4 = NAD83 DMS Lat/Lon coordinates - degrees, minutes, seconds 5 = NAD27 SPCS State Plain Coordinate System ­ units=feet 6 = NAD83 SPCS State Plain Coordinate System ­ units=meters 7 = NAD27 UTM Universal Transverse Mercator ­ units=meters 8 = NAD83 UTM Universal Transverse Mercator ­ units=meters

· Lat/Lon Global Positioning System (GPS) software can be used to obtain the exact location of work. If you have this equipment, record this information at the work site and enter the result in this field.

Note: On lat/lon with degrees, minutes & seconds, please put a space in between the DMS. Note: Remember to put a dash (-) before entering the longitude.

· Zone Please leave this field blank, unless you're using State Plain Coordinate System (SPCS). If using SPCS then please provide the number of the zone.

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· Ticket Type Only Routine tickets can be filed within the ITIC program. All other requests need to be called in to the New Jersey call center at 1-800-272-1000. · Work To Begin Date The start date and time, located at the bottom of the form, automatically defaults three (3) full working days as required by New Jersey law. Remember to request your mark out at least three business days but no more than ten business days prior to excavation. Only emergency mark outs are exempt from providing three (3) full working day notice. They must be called in to New Jersey OneCall at 1-800-272-1000. DO NOT begin the work prior to the legal start date and time. This is a violation of law and endangers everyone. Beginning the work before the legal start date and time can result in the forfeit of the excavator's rights and protections provided under law.

START BY (please note that this is different than the Work to Begin Date/Start Date &Time): Digging must start by the Start By date listed on the ticket. You must start by the tenth business day after of the ticket has been filed and then it expires on the 45th business day. Example: "You must start excavation by February 1st and the ticket expires on March 23rd". If digging will not start by the Start By date, do not send out the request. Please file the ticket at least three business days but no more than ten business days prior to excavation. If work may not be completed by the expiration date, then you must file another NEW request at least three full business prior to the expiration date.

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Section 3

Mapping

In this section, you will learn, in detail, how to use the mapping software to select the grids that cover your excavation site.

How to Map a Mark Out Request

Once the ticket information has been completely entered, the proposed area of excavation must be located on the map to notify the proper New Jersey participants. It is important to do this correctly to make sure that all participating facility operators that may be affected by your excavation receive and can respond to your mark out request.

3.1 ITIC Map Page 22

Once the excavation site has been found on the map begin selecting the grids by clicking the mouse button on a grid represented by the purple rectangles overlaying the map. Next, move the mouse to another grid on the map until you've selected enough grids to safely encompass the excavation site. Do not click and hold the mouse button to select a grid on the map instead quickly click and let go. At this point please approve the polygon by clicking the "Approve Grid(s)" button above the map on the upper right hand corner of the screen. located

When searching on a street, try to avoid using the words "State"or "County". Attempting this type of search is very time-consuming and will result in a large number of matches being found and displayed by ITIC. If you are working on a street or road with one of these designations and it has an alternate name, use the alternate name to expedite the map search. When searching on a highway name, be sure to use "US", "Hwy" or "Interstate". Approving the grids you have selected will allow ITIC to identify the participating facility operators registered with New Jersey One Call within those grids.

3.2 Selecting Grids

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If you provide a numeric address for the excavation site, ITIC will first attempt to find that address on the map. If ITIC finds the address, the address range will be highlighted in yellow. If ITIC does NOT find the address, check the following information to verify that you have entered the correct location of work:

Correct street and spelling. Address is correct and within or near the address range provided (if applicable). Intersections are within the grids selected. The grids are located within the Lat/Lon coordinates (if provided).

If the intersecting street is not consistent with the grids selected, verify that it is the nearest intersecting street (not a major road or highway).

3.3 ITIC Address Range

If you provide an address that is not found by the computer, a dialog box will appear displaying a listing of address ranges for the selected street. Find and double-click on the range that encompasses the address of the excavation area and the correct location should be displayed on the map. If the work site is only definable by two intersecting streets, the intersection (provided it is found by the computer) will be displayed. At this point select the grids to include the entire excavation area. If the computer does not find the intersection, click the "Cancel Lookup" button to go back to the 2nd page of the mark out form. At that point, scroll down to the bottom of the page and click "Submit Ticket" to send the mark out request to the call center to be completed. Another search method is by latitude/longitude (lat/lon) coordinates. If lat/lon coordinates have been entered, click the "Lat/Lon Search" button (located on the right side of the map screen) to search for the excavation area.

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ITIC Mapping Definitions

Location Information Fields (figure 3.4)

These fields will automatically fill-in the data entered from "Location Information". The data in these fields can be overwritten. Any changes made in these fields WILL NOT be sent to the participants. Therefore, you MUST change the mark out request itself if you wish to change information on the final mark out request.

3.4 Location Information Fields

Approve Grid(s)

Confirms the grids selected completely cover the entire area of excavation.

Cancel Lookup

This feature is the "back' button for the map. This feature cancels the map and returns users back to the 2nd page of the mark out request page.

Display Help

This option will open the help dialog window containing several definitions of fields or buttons within the mark out request form and map.

Street Search

To use this function, click on the "Street Search" button and the specified streets will be searched again.

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Grid Search

This function is NOT used in New Jersey.

Lat/Lon Search

This function will allow users to search for lat/lon coordinates (if provided).

Zoom In &

Zoom Out

Zoom In ­ Gives greater detail to the map and less area of map. Zoom Out ­ Gives less detail to the map and greater area of map. Note: You may click on this option more than once, but it is advised to view the map between each click to see if more or less detail is needed.

Zoom Region

Allows users to zoom to a specific scale. To use, click "Zoom Region" button, click and hold the mouse button at the selected starting point and drag and release the mouse button to the selected ending point. ITIC outlines several grids that will be selected to zoom into. The entire map screen will be filled with this selected area.

Identify Feature

Allows users to identify street name, alternate street name, address range for that particular street and city or township. To use, click "Identify Feature" button, then click the street to identify. Another window is displayed giving the information and street is highlighted to give address range.

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Delete Point

This feature is not used in New Jersey and is grayed out within ITIC's map. Instead, simply click a selected grid a second time to remove it.

Clear Polygon

This feature is not used in New Jersey and is grayed out within ITIC's map.

Show Log

This function will display the "Status Dialog Window".

Map Tool Bar: Found at the bottom of the map.

3.5 Map Tools at bottom of Page

Lat/Lon Displays the lat/lon coordinate of where the user's mouse is located within the map. Scale Displays inches to feet the scale of the map. This can increase or decrease by using the zoom in and zoom out buttons. Grid Not used in New Jersey. City/Place This feature displays the city or subdivision of where the user's mouse is located within the map.

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Section 4

Participant Notification List Screen Once you have mapped the excavation area accurately and selected "Approve Grid(s)", the "Underground Facility Operators List" screen appears containing the participants. Remember: The grids that you selec will determine which participants are notified. IMPORTANT: If there are any other operators that own buried facilities in the excavation area that are not shown on this list, you must notify them directly. ITIC can only be used to notify participants in New Jersey. Participants that have indicated they have facilities in/near the selected grids will appear on this page. If you believe the participant list is inaccurate/incomplete, first confirm your map location. If the map appears accurate, contact a New Jersey supervisor at 732-394-3000.

Suspend Ticket You can use this function to hold a mark out request if more information is needed or if mapping difficulties occur. When calling the center back to complete the mark out request please call before 5pm that day or the mark out request will be voided (Monday through Friday).

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Cancel Allows users to cancel the current mark out request and returns to the One Call Concepts Internet main menu. Back This will not complete the ticket submission. This function displays page two of the mark out request. Users will have to reselect grids to cover their excavation site. Please do not use your back and forward browser buttons. If you do, the system will automatically make you redo the entire mark out request. This is a fail-safe procedure we designed, so users cannot go backwards and then forwards, sending multiple mark out requests to facility operators. You may navigate successfully by using our back and forward buttons on every page. Submitting the Finished Mark Out Request If you are ready to finish your current mark out request, click "Submit Ticket". The "Review Ticket" page will display. All ITIC tickets will go in "REVIEW". This is our quality control procedure which allows us to verify users are properly formatting and/or mapping their mark out requests.

4.2 ITIC Review Ticket Page

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Congratulations! You have successfully created your own mark out request. This ticket has been placed in a review file at the call center. An operator trained in ITIC will check the formatting of your ticket and make sure all necessary data fields have been entered. The ticket will then be transmitted to the affected participating facility operators. Once the ticket has been successfully transmitted, a copy will be sent to the email address you provided on your request. It is your responsibility to verify that ALL information is accurate upon the receipt of a completed request. You can do this by clicking on the map link, located at the bottom of the completed ticket to view the map to ensure the entire excavation area is included within the grids you have selected drawn. The completed request will include the ticket number, start date and time and a list of the participating facility operators notified. Any other facility operators not listed, MUST be contacted directly. You assume ALL responsibility for any facility operators or participants not notified. If you find any errors or discrepancies please contact the call center immediately at 1800-272-1000 for correction. If you need to process another mark out request, select "New Ticket". If you have completed all of your mark out requests, select "Finished" and the ITIC main menu appears.

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Section 5

Common Problems

If you see a red "X" at the top left corner of the map screen or you get a white or gray screen, then you need java. The biggest clue is the Done in the lower left corner. This tells you that you don't have Java installed or don't have the right version.

To increase the Java runtime, go to "java.com". On this page, at the top, you should see: "Free Java Download". Below this is a blue button with the words "Free Java Download ", click on it to begin the download. Once at the next page you should see a blue button again with the words "begin download". Click on begin download. Follow the instructions that follow. The download should take approx. 5 minutes. This is a free download. 31

Distance Chart

1/10 OF A MILE = 2/10 OF A MILE = 3/10 OF A MILE = 4/10 OF A MILE = 5/10 OF A MILE = 6/10 OF A MILE = 7/10 OF A MILE = 8/10 OF A MILE = 9/10 OF A MILE = 1/16 OF A MILE = 1/8 OF A MILE = 1/4 OF A MILE = 1/3 OF A MILE = 3/8 OF A MILE = 1/2 OF A MILE = 2/3 OF A MILE = 3/4 OF A MILE = 1

MILE

0.10 0.20 0.30 0.40 0.50 0.60 0.70 0.80 0.90 110 220 0.25 0.33 660 0.5 0.66 0.75 1760

MILE MILE MILE MILE MILE MILE MILE MILE MILE YARDS YARDS MILE MILE YARDS MILE MILE MILE YARDS

= = = = = = = = = = = = = = = = = =

528 1056 1584 2112 2640 3168 3696 4224 4752 330 660 1320 1760 1980 2640 3520 3960 5280

FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET FEET

=

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Contact Information

If you have any problems, questions or comments regarding ITIC please email us at:

[email protected]

The web site for NJ ITIC can be found at "nj.itic.occinc.com/train/iMenu/nj".

**This web site is for training use only!!!**

On 2/17/10 you may go to the "live" version to file actual mark out requests. That address is: "nj.itic.occinc.com/iMenu/nj".

33

Information

Microsoft Word - NJ ITIC Manual.DOC

33 pages

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