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CompetenceDevelopment throughNokiaSiemens NetworksAcademy

Respondingtoyourchallenges andmeetingyourbusiness needs.

Manyyearsofclosecooperationwith ourcustomersallovertheworld havehelpedusgetaclearunderstandingofoperators'main challengesinaconstantlychanging market.Webelievethatmanyof thesechallengescanbemetby developingandoptimizingthe competenceofyourstaff.Takea lookatthewiderangeof competencedevelopment possibilitiesoutlinedinNokia SiemensNetworks'learningportfolio below.Wearesureyouwillfindthat whateverlevelofcompetenceyou arelookingfor,NokiaSiemens Networkscanofferacomprehensive programthatsuitsyourneeds.

Training services

· Classroomtraining · Virtualtraining · e-Learning · On-the-jobtraining

Learningservices

· Learningconsulting · Competence planning · Learningcontent development · Assessmentand verification

Learningmanagementanddevelopmentservice

· Backoffice · Curriculum · Content · Lab/facilities admin management development management · Sourcing · Delivery service

Learningtechnologyhosting

· Learningplatform hosting · e-Learningplatform hosting

Letuscooperatewithyouand designthelearningsolutionthat meetsyourneeds.

Identifyingtheoperationalproblems andunderstandingthecommercial impactareessentialstepstobeable toselectthemostsuitablelearning solutionsthathelpsolvingyour challenges.

Wellmanagedcompetence developmentserviceshelpyougain abetterunderstandingoftraining needs,optimizelearningsolutionsin amulti-supplierenvironment, achievebettervisibilityintothereturn onyourtraininginvestmentsand increaseyourabilitytoconcentrate oncorebusinessactivities.

classroomsessions,workshops, seminarsoron-the-jobactivities. Theservicesalsoincludeawide rangeofself-pacede-learning coursescoveringsystems,network architecture,productsandplatforms aswellasnewreleases. Wecoverthecompletespectrum ofITtraining,technicaltrainingand businesstraining.Wedeliverina formthatsuitsyoubest,including classroomorvirtualclassroom sessions,workshops,seminars, on-the-jobactivitiesorweb-based training. Trainingservicesprovideyour personnelwiththecompetencies toworkinthetelecommunications industryinanefficientand professionalway.Taskbased businessandtechnicallearning contentcanbedeliveredinaform thatsuitsyoubest,includingdifferent typesofclassroomorvirtual Learningservicescoveradvanced formsofsupportforyour competenceplanningand management.Thelearning consultingservicesupportsyouin identifyingtheareaswhere competencedevelopmentwould addvaluetoyouroperationsaswell asrespondtoyourbusinessneeds. Thecompetenceplanningservice establishesthepurposeoflearning, listsdownthetasksinvolved,

identifiesthejobprofilesperforming thetasks,determinesthelearning needs,andsubstantiatesthe testingandevaluationpointsofthe learning.Thelearningcontent developmentservicewillbuilda solutionusingexistingbuilding blocks(likestandardtrainings)as wellascustomizeddeliverablesto fitintoyouruniqueneed.The assessmentandverificationservice willclosethecirclebycomingback tooriginallydefinedobjectivesand keyperformanceindicatorsand evaluatinghowthosewere achieved.Learningmanagement anddevelopmentserviceisa solutionofferedtocompanieswho wishtooutsourcepartsortheentire learningfunction.

NokiaSiemensNetwork'sportfolioforongoingemployee developmentenablesyoutorealizethefullpotentialofyour personnelresources,enablingthemtobefullyup-to-date withdevelopmentsintechnologyandthemarket.

Building your learning solution Purpose

Competenceevaluation

Jobtaskanalysis

Competence development

Customerand Customerand NokiaSiemens NokiaSiemens Networks Networks collaboration collaboration

Currentstateanalysis

Learningneedsanalysis

Copyright©2010NokiaSiemensNetworks.Allrightsreserved. NokiaSiemensNetworksandthewavelogoareregisteredtrademarksofNokiaSiemensNetworks. Othercompanyandproductnamesmentionedhereinmaybetrademarksortradenamesoftheirrespectiveowners. Productsandsolutionshereinaresubjecttochangewithoutnotice. NokiaSiemensNetworksCorporation,Karaportti3,FI-02610ESPOO,Finland

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