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Head Start Operations Manual Family Services

Subject: Client Behavior Section: Family Services Program: Early/Preschool Head Start

_______________________________________________________________________

POLICY:

Community Action Partnership of North Alabama, Head Start expects that all of its clients will interact with its staff in a professional manner and will work to resolve any problems, conflicts, or issues in a way that incorporates mutual respect. Unreasonable and/or disorderly conduct, language or mannerisms that threaten, intimidate, demean, harass, provoke staff or other parents, or are generally considered vulgar or offensive are not acceptable. Violence, or threats of violence - displayed, plainly stated, or implied, will not be tolerated. This same code of conduct applies to spouses, boyfriends-girlfriends, custodial grandparents, relatives, or any other person who may have contact with the Agency staff in relation to the enrollment of a particular child, children, or client. Any person determined by Agency management to have violated this policy will be notified of the violation and reminded of our positive and civil behavioral expectations. If, after notification, the problematic behavior, language, or situation continues, the

Agency may take steps to terminate services to the child/children, person, and/or family. The Agency, however, reserves the right to immediately terminate

any or all service to any child/children, person, and/or family that management believes poses a threat to the safety and/or health of its other customers, children, and/or staff.

PROCEDURE:

1. The Client Behavior Violation Policy is located in the parent handbook. It will be discussed during parent orientation. This policy will also be posted at the center of the parent information board. 2. If this policy is violated, staff should complete the Client Behavior Violation Policy form. The form must be retained at the center in the child's file for documentation. The Area Team Leader must be informed that this policy was violated and action was taken to redirect any future altercations. The same procedure should be followed if a second occurrence should happen. 3. Based on the Agency policy above, Community Action Partnership of North Alabama, Head Start has adopted the following procedures: a. b. The policy above is extended to include volunteers working in the centers or in center-related activities, as well as staff, on behalf of Head Start. This policy will be posted in all classrooms and centers and must be followed by all individuals involved in any activities on school property.

c. d. e. f.

g.

All parents/guardians of children enrolled will receive a copy of the Agency policy statement. This will be discussed with the parents and a copy delivered to them at orientation/enrollment. All parent/guardians will be required to sign a statement acknowledging receipt and discussion of the policy. (Acknowledgment of Receipt Form #0001) Parents/guardians will be advised that they are responsible for insuring that others coming to the center, i.e. grandparents, relatives, significant others, etc., understand and follow the policy. Parents/guardians will be advised that this policy is in effect at all times and sites that Head Start operates whether or not the activity is on or off Head Start property, i.e., during home visits, field trips, parent trips, bus routes, etc. Incidents/occurrences will be discussed with the Area Team Leader and she will notify the Head Start Director immediately. The appropriate section of the Client Behavior Violation Notice will be completed and delivered to the parent/guardian.

Occurrences ­ Custodial Parent/Guardian: 1st Occurrence: 2nd Occurrence: Staff member will advise/remind the parent/guardian of the policy, and will complete the appropriate portion of the form. Staff will complete the Termination Notice section and deliver the same to the parent/guardian. The parent/guardian and child/children will not be allowed to remain in the program.

Note: The agency, however, reserves the right to immediately terminate any or all services to any child/children, person, and/or family that management believes poses a threat to the safety and/or health of its other customers and/or staff REGARDLESS of the number of occurrences.

Occurrences ­ Non-Custodial Parent/Guardian: Because these individuals may come to the center, parents need to be advised when and if their behavior is in violation of the Agency Policy. Parent/Guardians must understand that they are held responsible for the behavior of the individuals who represent them. Should the incident involve someone who is NOT the parent/guardian of the child, the following procedures will be followed: 1st Occurrence: Staff member will advise/remind the offending party of the policy, and will complete the appropriate portion of the form. The parent/guardian of the child will be notified ­ by receiving a copy of the using the Client Behavior Violation Notice. This will be the 1st and ONLY warning that the

behavior cannot continue or the individual will be barred from coming to the center. 2nd Occurrence: Staff will complete the Termination Notice portion of the form ­ indicating that the offending party may NOT come to the center.

2. The Agency, however, reserves the right to immediately terminate any or all services to any child/children, person, and/or family that management believes poses a threat to the safety and/or health of its other customers and/or staff REGARDLESS of the number of occurrences.

Revised 7/01/2010

Head Start

Center ­Classroom #: _______________________________ Child's Name: _______________________________

Client Behavior Policy

Community Action Partnership of North Alabama, Head Start expects that all of its clients will interact with its staff in a respectful manner and will work to resolve any problems, conflicts, or issues in a way that incorporates mutual respect for one another. ---------------------------------------------------------------------------------------------------------------------------------------Bottom section completed as needed by Head Start staff.

Date of 1st Occurrence: ___/___/___ Describe the violation: ___________________________________________________________________________________________ ___________________________________________________________________________________________ Parent Signature __________________________________________________ DATE ___/___/___ Staff Signature ___________________________________________________ DATE ___/___/___

Date of 2nd Occurrence: ___/___/___ Describe the violation: ___________________________________________________________________________________________ ___________________________________________________________________________________________ Parent Signature __________________________________________________ DATE ___/___/___ Staff Signature ___________________________________________________ DATE ___/___/___ Termination Notice Based on the regulations set forth by the Client Behavior Expectation Policy of the Partnership Head Start program, I understand that my child/children is hereby terminated from the Head Start program effective ___/___/___.

Parent Signature __________________________________________________ DATE ___/___/___ Area Team Leader Signature _________________________________________ DATE ___/___/___ Head Start Director Signature ________________________________________ DATE ___/___/___ Executive Director Signature ________________________________________ DATE ___/___/___

Original-Central Office

Copy-Parent

Copy-Classroom File

Subject: Customer Information Survey Section: Family Services Program: Early/Preschool Head Start REGULATION REFERENCE:

(2005) 45 CFR 1304.40 (a) (1) (2) (3)

POLICY:

The Partnership will engage in a collaborative partnership with families to establish mutual trust and to identify family goals, strengths, interests and necessary services and other supports.

PROCEDURE:

The Customer Information Survey is completed at the time of client intake application prior to the Family Partnership Agreement goal setting visit. 1. The documentation from the Customer Information Survey is to be entered by data entry into FACS pro. 2. After the information is entered the Family Service Manager is to print a copy of the Matrix. It is not necessary for the Matrix to be printed in color. It is necessary that the information is highlighted or shaded so it can be used to share with families during the Family Partnership Agreement goal setting visit. 3. During the goal setting visit the Family Service Manager should inform the family member(s) how the survey is to capture information to assist the agency in looking to better serve families and communities. 4. It is not necessary for family members to initial or sign the Customer Information Survey. The Customer Information Survey is filed with the FSM and NOT in the child's file in the classroom. 5. After the FPA visit, the information retrieved from the family on the remaining information must be entered in FACS pro. It is not necessary to print a new Matrix after input. 6. The Matrix used at the meeting can be placed in a group file kept by the FSM or at the very back of the child's file in the family service section. 7. The next Customer Information Survey follow up should occur 60 days prior to a classroom/center last day of school.

8. If a family has any movement that differs from the first (baseline) Matrix then it must be printed and highlighted to indicate that movement. 9. Afterward, the Matrix is to be placed in the child's file behind the first Matrix. 10. If a family does not have any movement that differs from the first Matrix, then the Family Service Manager is to indicate "no movement on family Matrix" in the family case notes section of FACS pro. The following steps indicate how to access the Family In-Take application if FSM isn't based at designated center in order to retrieve the Customer Information Survey. 1. If staff person isn't based at designated classroom the following steps can be followed to retrieve child/family application to complete Customer Information Survey. 2. Access FACS pro ­DBA. 3. Staff person needs to click on find, then locate the head of the household (HOH). After clicking on HOH and staff is to return to the main menu and follow the instructions below. a. Click on "Customer Intake" b. Click on Customer Report c. To make sure you have the right family & HOH click on Print Preview d. If FACS pro indicates the appropriate family member (HOH) the information can be reviewed and transferred onto the Customer Information Survey.

If you decide to locate head of household (HOH) by the child's name use the directions below to retrieve Customer Information Survey documentation. 4. Directions to locate head of household (HOH). a. Click on Customer Intake b. Go to fly out menu c. Click on Household

2

d. Locate HOH by the age ­if there are two adults choose one, if HOH doesn't show up as HOH then go back to step 2 and choose next person e. After you have the correct HOH click on Current Customer f. A box will appear and state your current customer has been switched... click "yes" g. Go to fly out menu and click on Return to Main Menu 5. Now that you have the HOH and have returned to the main menu follow the directions below to enter the Customer Information Survey. a. Click on Assessment/Baselines b. Go to the Matrix drop down and click on Family c. Start entering the first dimension which is income d. The following will appear; Thriving, Safe, Stable, Vulnerable, In-Crisis e. Click on the box that describes the family current status according to the survey sheet. f. After you have clicked on the family current status click "save" g. The information will save and you can go to the next dimension. h. After all of the information has been entered and saved staff need to click on Print Preview. i. A box will appear (Confirm Excel Generation & Continue generation of Baseline Matrix Excel Sheet?) then click "yes" j. Wait until the information has been retrieved. k. Staff should print this matrix scale and place a copy in the Family Service Manager Group file until they are due. The Matrix will indicate the family baseline at enrollment and later will indicate movement family makes during child/family enrollment and services. l. The Matrix can and should be filed (behind FP Plan of Action form) during the next center visit at a center by the Family Service Manager. m. If the Matrix isn't shaded after printed, then the Family Service Manager should use a highlighter or pen to indicate the family's benchmark for each dimension category.

3

Customer Information Survey

Applicant Name Child's Name Please check each of the following items you have with you today. Original social security cards for every member in the household Proof of last month's income Unemployment verification ­ if unemployed Billing Statement

Please read each question carefully and select the most appropriate answer. Answers may appear to be slightly similar but are all different. Please choose carefully.

Date Center Name

Please choose the one statement that best describes your current household income: The total number of people (including children, friends, relatives) living in my home is _____ . 1. 2. 3. 4. 5. 6. 200% or Greater 175% < 200% 150% < 175% 100% < 150% 50% < 100% 0% < 50% Yes Yes Yes Yes Yes Yes

***Reference the National Poverty Guidelines Income Rating Chart for the Current Program Year to answer the Household % of Poverty for questions 1-6***

Annual Household Income

Individual Contributing Income Income Description Child Support/Alimony Public Assistance Black Lung Rental Income Earnings (HOH) Earnings (AD2) Educational Assistance Social Security Estates/Trusts SSI Interest/Dividends Unemployment Miscellaneous Veteran's Benefits Outside Assistance Worker's Comp Pension/Retirement

Family Has NO INCOME

Amount of Income Choose one x 52 x 26 x 12 x 1 Total Income for Year

Total Annual Household Income:

DO NOT COPY INTAKE PACKET ORIGINAL--ERSEA After Initial Entry--FSM Keeps and Updates in FACSpro

Please choose the one statement that best describes your current employment: 1. Full-time work, above minimum wage with benefits. 2. Full-time work, above minimum wage without benefits. 3. Full-time work at minimum wage with benefits. 4. Retired 5. Disabled 6. Full-time work at minimum wage without benefits. 7. Part-time work with benefits 8. Part-time work without benefits. 9. Unemployed with work history and skills. 10. Unemployed without work history and skills. 11. Unemployed by choice. Please choose the one statement that best describes your current housing:

Remember to be attentive to the affordable aspect of housing

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28.

Home owner, safe and affordable Condominium owner, safe and affordable Co-op home owner, safe and affordable Non-subsidized rental housing, unlimited choice, safe and affordable Non-subsidized rental housing, limited choice, safe and affordable Subsidized Section 8 rental housing, safe and affordable Subsidized Section 8 rental apartment, safe and affordable Subsidized public housing, safe and affordable Transitional housing, safe Homeowner, unaffordable or unsafe Non-subsidized rental, unaffordable or unsafe Subsidized rental, unaffordable or unsafe Temporary shelter Living with friends or relatives Homeless ­ house is substandard or unsafe Homeless Homeless by choice

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

To be calculated by Agency staff: customers current energy use to HH income:

Monthly energy bill divided by monthly HH income.

29. 30. 31. 32. 33. 34.

HH HH HH HH HH HH

Energy Energy Energy Energy Energy Energy

Cost Cost Cost Cost Cost Cost

is is is is is is

7 - 8% of to HH Income 8 - 9% of to HH Income 9 - 11% of to HH Income 11 - 16% of to HH Income 16 - 20% of to HH Income > 20% of to HH Income

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Please choose the one statement that best describes your current level of education: 35. Post ­ Secondary degree including: associates, bachelors, masters, or doctorate. 36. Post high school including: vocational education, non-college business, technical, professional training or some college credits 37. High school diploma or G.E.D. 38. Reading, writing and basic math skills in native language, no G.E.D., high school diploma or similar achievement. 39. Reading, writing and basic math skills in native language absent

If you answered yes to question 38 or 39, what is the highest grade completed in school? ___________ Please choose the one statement that best describes your current access to transportation: 40. Family members always have transportation needs met through public transportation, a car, or a regular ride. 41. Family members have most transportation needs met through public transportation, a car, or a regular ride. 42. Family members have some transportation needs met through public transportation, a car, or a regular ride. 43. Family members rarely have transportation needs met through public transportation, a car, or a regular ride. 44. Family members do not have public transportation, a car, or regular ride.

Yes Yes Yes Yes Yes

DO NOT COPY INTAKE PACKET ORIGINAL--ERSEA After Initial Entry--FSM Keeps and Updates in FACSpro

Do you have children living in your home? If yes complete the following: Please choose the one statement that best describes your current access to childcare: 45. Child enrolled in unsubsidized, licensed childcare setting of own choice. 46. Child enrolled in licensed, subsidized child care of own choice. 47. Child enrolled in licensed, subsidized childcare, limited choice. 48. Child provided childcare by a family member or friend. 49. Child on waiting list for enrollment in childcare. 50. Child not enrolled in childcare. 51. Child enrolled in unregulated or unlicensed childcare facility. How many children live in your home? ______ Please choose the one statement that best describes your current access to food: 52. Family able to afford most food to meet basic need. 53. Family able to afford some food but occasionally uses food bank or food stamps to meet basic need. 54. Family unable to afford food but uses a food bank or food stamps to meet basic need. 55. Family unable to afford food to meet basic need. Please choose the one statement that best describes your current access to clothing: 56. Family able to afford clothing to meet basic need. 57. Family able to afford some clothing to meet basic need but occasionally uses clothes closet or clothing assistance. 58. Family unable to afford clothing to meet basic need and uses clothes closet or receives clothing assistance. 59. Family unable to afford clothing to meet basic need.

No Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes Yes Yes Yes Yes

Please choose the one statement that best describes your current access to health insurance: 60. Family has health insurance. Yes 61. Family has access to health insurance. Yes 62. Some family members have health insurance. Yes 63. Some family members have access to health insurance. Yes 64. Family has no health insurance. Yes 65. Family has no access to health insurance. Yes Please choose the one statement that best describes your current access to medicine: 66. Family able to afford medicine to meet basic health needs. 67. Family able to afford some medicine to meet basic health needs but occasionally uses prescription program or medicine assistance. 68. Family unable to afford medicine to meet basic health needs but occasionally uses prescription program or medicine assistance. 69. Family unable to afford medicine to meet basic health needs. Is there a homebound or disabled family member is living in your home? If so please answer the following: Yes Yes Yes Yes No

Please choose the one statement that best describes your homebound or disabled family members current ability to live independent: 70. Family member is able to live independent without assistance. Yes 71. Family member is able to live independent with some assistance. Yes 72. Family member is unable to live independent and needs assistance. Yes 73. Family member is unable to live independent Yes If family member is unable to live independent and needs assistance, please answer the following: 74. Does the disabled person receive assistance with a daily meal? Yes No 75. Is assistance with meal preparation provided in the home? Yes No 76. Is assistance with their laundry provided? Yes No 77. Is assistance provided to maintain a safe and clean living environment? Yes No 78. Are their health and safety needs met? Yes No 79. Do they have regular social contact? Yes No

(Meal\Preparation, Laundry, Housing, Health\Safety, Social Contact)

DO NOT COPY INTAKE PACKET ORIGINAL--ERSEA After Initial Entry--FSM Keeps and Updates in FACSpro

Are there are children with special needs living in your home? If so please answer the following:

No

Please choose the one statement that best describes your homebound or disabled family members current ability to live independent: 80. Family is able to provide support to special needs child. Yes 81. Family is able to provide support to special needs child with some assistance. Yes 82. Family is unable to provide support to special needs child and needs assistance. Yes 83. Family is unable to provide support to special needs child. Yes If the family needs assistance to support to special needs child, please answer the following: 84. As a parent of a special needs child, can you provide support to your special needs child in the areas of reading, writing and math? Yes No 85. Can you provide opportunities for your special needs child to interact with peers and adults? Yes No 86. Do you have access to programs that support reading, writing, math, and mentoring skills for your special needs child? Yes No

Applicant Signature

Date

DO NOT COPY INTAKE PACKET ORIGINAL--ERSEA After Initial Entry--FSM Keeps and Updates in FACSpro

Subject: Daily Sign-In & Out Form of Children Section: Family Services Program: Early/Preschool Head Start

_________________________________________________________________ REGULATION REFERENCE: (2005) 45 CFR 1304.51(g) (2006) Alabama Minimum Standards 36:2 (a-d) POLICY: A daily Sign-In & Out Form of children will be maintained in each classroom. Children being transported by parent, guardian, or other designated person will be accompanied into and out of the Center by that parent, guardian, or designated person. When accompanying a child into the Center, the child will be escorted to the teaching staff. The person bringing the child to the center must sign his/her first & last name as well as the child's first & last name. If a child arrives after the class has breakfast, the staff should make A child will not be released under any circumstance to anyone who is not listed on the Child's Preadmission Record "Release to:" or without prior written authorization from the parent. Releasing a child to anyone not authorized by the parent may result in disciplinary action. Volunteers in the classroom should not release children. Teachers must ensure that the Daily Sign In & Out form includes both the child and parent/guardian first and last name. This must be done before the parent/guardian leaves the facility. PROCEDURE: 1. If a "release name" changes during the program year, the parent/guardian must update Preadmission form to initiate the change. 2. The Daily Sign-In & Out Form should be located at the entrance of the classroom. 3. The parent/guardian or authorized person must sign the child in and out using his/her first & last name as well as the child. 4. If staff is unfamiliar with authorized person picking up a child, can ask for a photo ID. 5. Once a month the original Daily Sign-In & Out form(s) will be forwarded to the Resource Specialist responsible for the USDA account. 6. A copy of the Daily Sign In/Out form will be retained at the center.

every effort possible to provide the child with nutritional food.

Subject: Emergency Contact Section: Family Services Program: Early/Preschool Head Start

_________________________________________________________________ REGULATION REFERENCE: (2005) 45 CFR 1304.22 (2006) Alabama Minimum Standards 56:4b (1) POLICY: Each enrolled child should have at least two reliable emergency contacts (person) and contact telephone numbers on file. PROCEDURE: 1. At enrollment, at least two reliable emergency contacts must be obtained. 2. If emergency contacts are unreliable and are no longer available to the program, staff will explain to parent/guardian the importance of having accurate and reliable information at the center. Parents will have 24 hours after being informed of unreliable contacts to provide classroom staff with new contacts. 3. Staff is responsible for documenting new contact information on an Update of Client Information form and forwarding the original form to the appropriate data entry person. A copy should be retained at the center for documentation. Staff should be responsible for having parent's information documented on The Child's Pre-Admission Record in the child's folder. 4. Classroom staff is responsible for communicating insufficient emergency information to the responsible classroom Family Service Manager for follow up.

Subject: End of Year Celebration Section: Family Service Program: Early/Preschool Head Start

_______________________________________________________________________

POLICY:

All centers have an option to have an end of year celebration that includes parents and their children. This celebration should be centered around planned activities for both parents and children. This closing celebration is not required.

PROCEDURE:

1. Center level staff will work together on planning end of the year activities involving children and parents. (ex. Games, theme and developmentally based acitivities, story-telling, music etc.) 2. Parents and Family Service Manager(s) will be responsible for coordinating the end of the year activities. 3. End of the Year celebration/activities must follow the same procedures as a regular Parent Center Committee meeting. (Reference Parent Center Committee policy) 4. Staff must explain to parents not to bring younger siblings into the classroom before or after the celebration due to licensing regulations. 5. Enrolled children are required to have all scheduled meals (breakfast, lunch, and snack). Staff should contact their Area Team Leader for any additional follow up. 6. No potluck or food prepared outside of a licensed and certified kitchen is allowed in the center, including during parent & child activities. 7. THERE WILL BE NO CAP & GOWN CELEBRATION.

Subject: Family Literacy Section: Family Service Program: Early/Preschool Head Start

_______________________________________________________________________

REGULATION REFERENCE: POLICY:

(2005) 45 CFR 1304.40 (e) (4) (i) (ii); 1304.41 (a) (1)

The Partnership will offer an outcome driven family literacy services to enrolled families.

PROCEDURE:

1. The Family Service Manager will coordinate and offer interactive family literacy opportunities for family and children with guidance from Family Service Content Team Leader. 2. Family Service Manager and classroom staff will offer families an opportunity to utilize the lending library set up in all classrooms to help support family literacy outcomes. 3. Family Service Manager will assist enrolled families in researching enrollment opportunities in local adult literacy programs. 4. Family Service Manager with guidance from Family Service Content Team Leader will promote partnership building with local organization to produce parent participation in literacy programs. 5. Enrolled families will be offered direct and/or referral information on Adult Basic Education and English Language Learner to offer literacy opportunities. 6. Family Service Manager will extend opportunities directly and/or through referral on how to continue education and employment training. 7. Family Service Manager with guidance from Family Service Content Team Leader will offer training for parents regarding how to be the primary teacher for their children's education.

Family Literacy Parent Survey (pre and post)

Parent Name______________________M/F_____ Child's Name___________________________ Center and Classroom #__________________ Date___/ /_____

(Check one circle)

Regularly 1. Do you look at books or magazines with your child? 2. Do you read aloud to your child? 3. Do you have a regular reading time? 4. Does your child ask you to read to him or her? 5. Can your child tell you the story after you have read to him or her? 6. Does your child look at books by herself or himself? 7. Do you buy books for your child? 8. Do you play literacy games with your child at home? (Puzzles, puppets, board games) 9. Do you sing or recite rhymes to your child? 10. Do you have a library card? 11. Do you set an example by showing your child that you read and write every day? 12. Do you provide a place, special time, and materials for your child to do at home activities? 13. Do you attend any adult literacy programs? (GED, ESL, Money management, etc.)

(4-5 x wk)

Sometimes

(1-2 x wk)

Never 0 0 0 0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0 0 0 0

0 0 0 0 0 0 0 0 0 0 0 0 0

Please answer if you are a returning EHS/HS Parent: 14. Do you attend parent meetings or other Head Start literacy activities? (Star, Father Activities, Reading Challenge) 0 15. Do you communicate with your child's teacher? 0 16. Do you volunteer at your child's school? 0 17. Does your child use the H.S. lending library? 0

0 0 0 0

0 0 0 0

Source: Adapted from Contra Costa County Library's Families for Literacy Program Parent Survey.

Family Literacy Parent Survey Alfabetismo de Familia Estudio de Padre (antes y después) Nombre del Padre____________________________ Nombre del Nino_____________________________ #del Centro y Salón___________________________ Fecha____/_______/______ (Seleccione un círculo) Regularmente A Veces Nunca (45 x semana) (12 x semana) 1. Usted mira libros o revistas con su hijo/a? 0 0 2. Usted lee en voz alta para su hijo/a? 0 0 3. Tiene una hora regular para leer? 0 0 4. Su hijo/a le pide que le lea? 0 0 5. Su hijo/a le puede decir la historia después de que Se la leo? 0 0 6. Su hijo/a mira libros solo/a? 0 0 7. Usted le compra libros a su hijo/a? 0 0 8. Usted juega juegos de alfabetismo con su hijo/a en su casa? (Rompecabezas, títeres, juegos de mesa) 0 0 9. Usted le canta o recita rimas a su hijo/a? 10. Usted tiene una tarjeta de la librería? 0 0 11. Usted le pone el ejemplo a su hijo/a enseñándole que usted lee y escribe todos los días? 0 0 12. Usted le provee un lugar, horario especial, y materias Para que su hijo/a haga actividades en casa? 0 0 13. Usted atiende programas para adultos de alfabetismo? (GED, ESL, Mantenimiento de Dinero, etc.) 0 0 Por favor responda si usted es un padre de EHS/HS que regresa: 14. Usted atiende juntas de padres o actividades de alfabetismo de Head Start? (Star, Actividades de Papa, Desafíos de Leer) 0 0 15. Usted se comunica con la maestra de su hijo/a? 0 0 16. Usted se da de voluntario en la escuela de su hijo/a? 0 0 17. Su hijo/a usa la librería prestada de H.S? 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0 0 0 0

Subject: Family Partnership Agreement Plan Section: Family Services Program: Early/Preschool Head Start REGULATION REFERENCE: (2005) 45 CFR 1304.40 (a) (1) (2) (3) POLICY:

Grantee must engage in a process of collaborative partnership building with parents to establish mutual trust and to identify family goals, strengths, and necessary services and other supports.

PROCEDURE:

The Family Partnership Agreement Plan 1. The family partnership process begins during the initial contact when The Partnership staff collects information from the family. 2. The Family Partnership Agreement is to begin as soon as possible after the child/family is enrolled and have continuous follow-ups and updates throughout the time the child and family are being served in Early/Head Start. Follow-up and updates of Family Partnership Agreements are to be documented. 3. The Customer Information Survey (reference this policy) will be used to assist Family Service Managers in assisting families in establishing realistic goals according to the family's current well being. 4. The staff will also use the following forms in this process that will eventually lead to goal setting: Client Intake, Pre-Admission, Parent Report, Parent Observation, Parent Interest, HV/PC, IEP, Health History and other(s) as needed. Staff is required to review at least two (2) of the forms. 5. The Family Service Manager should use the forms mentioned above to identify family strengths from the following areas: economic, health care/wellness, education & socialization, and family management. Other areas of strengths can be verbally identified and documented. 6. After reviewing and documenting strengths, the staff is to contact the family to schedule a time to meet with a family member about goal setting. The family member will determine if he/she is ready to set a goal during that meeting/conversation.

7. After one goal is completed another one should be started; if parent is interested. 8. If the family member(s) is not ready or willing The Partnership staff person should ask the family member to complete Section 5 of the Family Partnership Agreement Plan. 9. The family member who is ready & willing to set a goal will be assisted by The Partnership staff. Staff will assist family member with strategies, action steps and identify internal and/or external supports and resources in Section 2. A follow up date must be recorded. 10. All action(s) taken by staff must be followed through within 7 working days. 11. If a family has a pre-existing goal/plan internal or external such as IEP, HV/PC, Behavioral, Medical/Allergy, etc. The Partnership staff can assist the family member to build on the pre-existing goal/plan. The same steps taken in Section 2 of the Family Partnership Agreement Plan will be taken in Section 3. 12. The Family Service Managers is responsible for completing follow up on goal(s) within 30 calendar days of the Family Partnership Agreement goal setting. 13. The Family Service Managers will enter the family goal(s) and documentation into FACS Pro. The Family Partnership Agreement Plan will be retained at the center with the Family Service Manager. Once a goal has been accomplished or a family withdraws from the program, the documentation is entered into FACS Pro. The completed Family Partnership Agreement is to be filed in the child's file. 14. Family Service Managers are responsible for documenting and entering Section 6 Results of Parent Goal(s) into FACS Pro. 15. If additional siblings are at the center, document the sibling(s) name at the top right corner of page one. The staff person can choose a child and place the documented form in one of the children's file.

Revised 07/2010

Head Start

Process Start Date: ___/___/___ Child's Name: _________________________ Sibling's Name: _________________________ Family Member Name: _________________________ Center-Classroom ID#: _________________________

Family Partnership Agreement Plan

Family Goal Setting Process (The purpose of the FPA is to offer parents opportunities to reach their goals by identifying available family and community resources and supports) Section 1: Family Strengths (Review Customer Information Survey Matrix) Section 2: Family Partnership Agreement Plan Documents Reviewed: Client Intake Form Parent Interests Pre-Admission Parent Report IEP Parent Observation Health History Child Progress & Report Goal: Date Goal Set: ___/___/___

________________________________________________________________ ________________________________________________________________ Strategies: 1. _____________________________________________________________ 2. _____________________________________________________________ Action(s) to be taken by parent/guardian: ________________________________________________________________ ________________________________________________________________ Action(s) to be taken by staff: ________________________________________ Follow-up Date ___/___/___ ________________________________________ Follow-up Date ___/___/___ Internal Support and Resources: ________________________________________________________________ ________________________________________________________________ External Support and Resources: ________________________________________________________________ ________________________________________________________________ Follow-Up Notes: ________________________________________________________________ ________________________________________________________________ ________________________________________________________________

Other: ________________________________________________________ Family Strengths: 1. Economic: ______________________________________________________________ ______________________________________________________________ 2. Health Care & Wellness: ______________________________________________________________ ______________________________________________________________ 3. Education & Socialization: ______________________________________________________________ ______________________________________________________________ 4. Family Management: ______________________________________________________________ ______________________________________________________________ 5. Other: ______________________________________________________________ ______________________________________________________________

Original-Family Service Manager (upon completion of Goal file in Classroom)

Revised 07/2010

Head Start

Family Partnership Agreement Plan

Section 4: Family Partnership Agreement I agree to follow and comply with my Family Partnership Agreement. Section 3: Pre-existing (LEA, WIC, Food Stamp, Foster Family, etc.) FPA Agency/Program: ______________________________________ Goal from Pre-existing Plan: Date Goal Set: ___/___/___ ________________________________________________________________ ________________________________________________________________ Strategies to Continue to Support Pre-existing Goal: 1. _____________________________________________________________ 2. _____________________________________________________________ Action(s) to be taken by parent/guardian: ________________________________________________________________ ________________________________________________________________ Action(s) to be taken by staff: ________________________________________ Follow-up Date ___/___/___ ________________________________________ Follow-up Date ___/___/___ Internal Support and Resources: ________________________________________________________________ ________________________________________________________________ External Support and Resources: ________________________________________________________________ ________________________________________________________________ Follow-Up: ________________________________________________________________ ________________________________________________________________ ________________________________________________________________ Original-Family Service Manager (upon completion of Goal file in Classroom) Parent/Guardian ____________________________ FSM Signature ____________________________ Section 5: Families Not Ready to Participate The process of developing family goals has been explained to me by Head Start staff. At this time, I am not interested in developing family goals. I understand that I may chose to develop family goals at a later time during my child's enrollment in Head Start.

Parent refused to sign.

Date ___/___/___ Date ___/___/___

Section 6: Results of Family Partnership Agreement Plan

Case Notes required for any Result indicated

Section 2: Goal accomplished Date Accomplished: ___/___/___ Goal partially accomplished Family Cancelled Staff Cancelled Section 3: Goal accomplished Date Accomplished: ___/___/___ Goal partially accomplished Family Cancelled Staff Cancelled Enrollment: Withdrawal Date: ___/___/___ Transfer Date: ___/___/___ Comments about Enrollment Status: _____________________

Subject: Family Transaction--Family Crisis Intervention & Referrals Section: Family Service Transaction Form Program: Early/Preschool Head Start

_________________________________________________________________ REGULATION REFERENCE: (2005) 45 CFR 1304.40 (b) (1) (i) (ii) (iii) (2)

POLICY:

The Partnership will work collaboratively with all participating families to identify and continually access, either directly or through referral resources that are responsive to each family interests, needs and goals.

PROCEDURES: 1. Family Service Managers will take the lead in assisting families directly or through referral that might experience a crisis (i.e. natural disaster or act of God). 2. Family Service Managers, when informed will assist families in a crisis by identifying and contacting resources for long term crisis intervention plans and services. 3. Family Service Managers can have a Crisis Intervention closet that provides emergency items for families during a short term crisis. Once these items are given after an emergency a dollar value can be attached and counted as In-Kind. If counted as In-Kind staff must complete an In-Kind Transaction form for items given to family. 4. Family Service Managers will offer opportunities for families to receive information directly and/or through referral for mental health issues that place families at risk. 5. Family Service Managers will offer opportunities for families to receive information on educational and employment referrals and training through formal and informal networks in the community. 6. Family Service Managers will follow up with families to determine whether in-kind, quality and timeliness of the services received through referrals met the family's expectation and need. 7. A Family Service Transaction form will be used to document staff interaction and referrals. Referrals will also be entered into FACS Pro. 8. Family Service Transaction needs to be captured in the PIR section in FACS Pro. 9. Family Service Transaction case notes are to be captured under Family Partnership in FACS Pro. 10. The Family Service Transaction (hardcopy) will remain at the center in the child's file.

Revised 8/2010

Head Start

Date of FST: ___/___/___ Child's Name: _________________________ Family Member Name: _________________________ Center-Classroom ID#: _________________________

Family Service Transaction Family Need(s)

Family Service Transaction Form

Action(s) to be taken by parent/guardian:

Action(s) to be taken by staff: Follow-up Date Follow-up Date Follow-up Date Resource(s)

Direct (Agency) Referral (External)

Type of Services Identified & Received RESULTS

Emergency/Crisis Intervention Housing Assistance Transportation Mental Health Services English as 2nd Language Training Job Training/Employment Adult Education Parenting Education

Need Identified FST Rcv'd Service FST

RESULTS

Substance Abuse Prevention/TX Child Abuse/Neglect Services Domestic Violence Services Child Support Assistance Health Education (including prenatal) Marriage Education Assistance to families of incarcerated parents WIC

Need Identified FST

Rcv'd Service FST

Referral Follow-Up

Did family receive services?

Yes

No

Date Service Received: ___/___/___ Yes No

Did the referral meet your family's need?

If no, FSM will start a new Family Service Transaction.

Original-Classroom File (upon completion of Service file in Classroom)

Subject: Head Start Family Case Notes Section: Family Service Program: Early/Preschool Head Start

__________________________________________________________________________

REGULATION REFERENCE:

(2005) 45 CFR 1304.40(b)

POLICY:

Family Case Notes will be used to document contacts made to participating families, i.e. child's attendance, dental, health related issues, etc.

PROCEDURES:

1. Family Case Notes should be used to document specific contact made with enrolled families. 2. The Family Case Notes form should not be used in duplication to another form. Below are forms that are not to be duplicated or followed up with a family case note. a. Education Home Visit must be documented on an Education Home Visit form. b. Family phone number change should be completed on a update of client information. c. A person volunteering in the classroom should be documented on the In-Kind form. d. An identified need of a family should be documented on a Family Service Transaction. e. Parent Center Committee will not require a Family Case note form.

3. If a child is absent for an extended period (per parent/guardian), for instance chicken

pox, staff should get a return date. If the child does not return on specified day given from parent/guardian, staff should follow up. The follow up must be completed on a Family case note form.

4. Family Case Notes are to be kept in each individual child's file at the center.

Revised 6/2008

Head Start Case Notes

Center-Classroom ID#: _______________________ Child's Name: _______________________ Date: ___/___/___ Case Notes

______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ Signature: ___________________________________________________________________ Date ___/___/___

Original-Classroom File Form is only to be used if computer is not operational

Subject: Internal Communication-Staff/Parent Information Board Section: Administration Program: Early/ Preschool Head Start______________8/10__

REGULATION REFERENCE: (1996) 45 CFR 1304.51 (b) (1998) NAEYC Accreditation Criteria C-7 POLICY: A Staff/Parent Information Board will be located at each center/classroom for the purpose of providing mandatory, programmatic and situational information to staff and parents. A Parent Center Notebook containing a record of meeting information (Parent Committee, Policy Council and HSAC) and contact information for Office of Head Start will be maintained at each center and made easily accessible to parents. FSMs are primarily responsible for ensuring this information is posted/available and current, although ATLs are ultimately responsible. PROCEDURE: 1. The Staff/Parent Information Board will be used to communicate with staff and parents. The following information will be posted (but is not limited to): STAFF/PARENT INFO BOARD a. Stacked in order (a on top): a. The Partnership's Vision and Mission Statement b. Early /Preschool Head Start Mission and Program Goals c. Head Start Organization Chart b. Policy Council Meeting Dates c. Mediation/Binding Arbitration/Impasse Resolution (regarding Policy Council/Board disputes) d. Stacked in order (a on top): a. Parent Center Committee Meeting Dates and b. Yearly Training Plan e. Grievance Procedure (regarding Parent/Community disputes) f. Client Behavior Policy g. Health Service Advisory Committee (HSAC) Meeting Dates h. Schedule of on-site visits/contact information for the Mental Health Resource Specialist i. Contact information for the Head Start Health Services Staff j. Health Notices (Hip on Health or communicable disease information) k. Adult Basic Education information (location and contact name/number) l. ESL information (location and contact name/number) 2. The Staff/Parent Information Board will be easily accessible to staff and parents. 3. The Family Service Manager is responsible for maintaining the Staff/Parent Information Board and ensuring information is up to date.

PROCEDURE: 1. The Parent Center Committee/Policy Council/HSAC Meeting Notebook will be used to share meeting and other information with staff and parents. 2. The Family Service Manager is responsible for maintaining the notebook which must contain the following information. Newest information/minutes should be filed at the front of each appropriate section. Parent Center Committee ­ Policy Council- HSAC Meeting NOTEBOOK

Parent Meetings

a. b. c. d. e. f. g.

Policy Council

Parent Center Committee Meeting Dates Yearly Training Plan Meeting Notice Letter Meeting Reminder Notice Agenda Sign In and Minutes Handouts Distributed at Meeting

HSAC Other

h. Policy Council Area Representative/Alternate Contact Information i. Policy Council Meeting Dates j. Policy Council Minutes k. HSAC Meeting Dates l. HSAC Minutes m. Strengthening Head Start and Ensuring Accountability Information Letter

Subject: Parent Activity Funds Section: Family Services Program: Early/Preschool Head Start

_______________________________________________________________________

REGULATION REFERENCE:

(2005) 45 CFR 1304.50(d)(2)(iii)

POLICY:

Funds will be set aside to support parent activities.

PROCEDURES:

1. Parent activities requiring funds are to be discussed and approved at the Parent Center Committee meeting. 2. The Parent Center Committee agenda must be submitted with a purchase order requesting funds for activities to the Area Team Leader. The Family Service Manager is responsible for initiating the purchase order. 3. The Family Service Manager is responsible for submitting an invoice and sign in sheet from Parent Center Committee meeting/activity to the Fiscal department for proper payment to the vendor. 4. The designated System Team Leader is responsible for monitoring and approving all parent meetings/activities and purchase order request. 5. The Parent Activity funds cannot be used to purchase equipment or supplies for the classroom. 6. The Parent Activity account is not allowed to be carried over into the succeeding program year.

Subject: Parent Center Committee Section: Family Service Program: Early/Preschool Head Start

_______________________________________________________________________ REGULATION REFERENCE: (2005) 45 CFR 1304.40, 1304.50 (a) (2) POLICY: Parent Center Committee will be comprised exclusively of parents of currently enrolled children. The Parent Center Committee is the avenue that allows parents to have input, receive training and share information about Head Start/Early Head Start. PROCEDURE: 1. The Family Service Managers are responsible for coordinating and conducting a Parent Orientation. 2. Parent Orientation should be scheduled in order to accommodate parents. (i.e. once during the day and the other on a weekend, or once during the day & the other in the evening on the same day) 3. The Family Service Manager is responsible for coordinating and conducting a Parent Center Committee meeting within the first thirty days of center opening. 4. The Parent Orientation and first Parent Center Committee meeting offers parents an opportunity to become familiar with the program. 5. The Parent Center Committee will carry out at least the following minimum responsibilities: a. Elect officers among eligible parents to represent the center and possibly the area on the Policy Council. b. Advise staff in developing and implementing local program policies, activities and service within guidelines. c. Be active in the planning, conducting and participation in parent activities and meetings. d. Assist staff in recruiting families for the program. e. Assist in recruiting and screening potential employees within the guidelines established by The Partnership. 6. The Family Service Manager will assist Parent Center Committee officers in coordinating meetings and activities. 7. The Parent Center Committee meeting dates (training plan) will be posted in the center. These dates should not conflict with Policy Council meeting dates. 8. The Parent Center Committee minutes and supporting documentation must be filed in a binder or expandable folder in the center not each classroom. 9. The location of this documentation should be accessible for parents to review. 10. The binder or expandable folder must have a section that allows for Policy Council minutes. 10. The ATL will be responsible for monitoring the Parent Center Committee documentation during center visits.

11. The Parent Center Committee Meeting Checklist will be used by the ATL for documentation during monitoring, as well as the PAT. 12. The following documentation is required to be attached to all Parent Center Committee meetings/activities and retained at the center. a. Minutes b. Sign in sheet c. Agenda d. Reminder Notice of meeting e. Handouts f. Copy of Purchase Order & Invoice (if refreshments were purchased)

Revised 8/2010

Head Start Parent Center Committee Meeting Checklist

This checklist will be used as a form of on-going monitoring. This form will be used as a cover sheet (placed on top) for each meeting held and placed in the Parent Center Committee Meeting Notebook. _________ Minutes _________ Sign-In Sheet _________ Agenda _________ Notice of Meeting Letter _________ Reminder Notice _________ Handout(s) _________ Copy of Purchase Order & Invoice _________ The original Invoice, copy of sign-in sheet and purchase order forwarded to Fiscal (Deb Purcell) FSM Signature: ____________________________________ Date: ___/___/___

---------------------------------------------------------------------------------------------------The signature of the ATL indicates the FSM has placed the above information in the Parent Center Committee Meeting Notebook. Record the latest date for the Policy Council minutes enclosed _______________.

ATL Signature: ____________________________________ Date: ___/___/___

Original-Center

Revised 3/2007

Head Start Parent Center Committee Meeting Report

Center Location: _______________________ Date: ___/___/___ Program: PHS EHS Pre-K Suggested Parent Interest Topic: ____________________________________

Performance Standards Training: _____________________________________________ Parent Center Chairperson Signature: __________________________________________ Speaker/Title: ___________________________ Organization:_____________________________ Policy Council Update: YES NO

Minutes ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ Recorder Signature: ____________________________________________________ Parent or Staff

Original-Center

Early/ Pre-School Head Start Parent Center Committees 2010-2011

The Parent Center Committee for each Head Start center is made up of parents from each center. All parents from a center are invited and welcomed to attend and participate. The Center Committee meets monthly with the Center Staff to help plan and implement program activities at the center. What is the purpose of the Parent Center Committee? To help develop the best possible child development program. Parents and staff must meet together regularly. Meetings should be held at least once a month. Who can be part of the Parent Center Committee? All parents who have children enrolled in the center are members of the Head Start Center Committee. How may this be done? Meetings should be held at a time and place that is convenient to the greatest number of parents in the center. It is important for Parent Center Committee meetings to be friendly and informal. This way people can help each other to come up with good ideas for the program. What are the functions of the Parent Center Committee? Assists teacher, center staff and all other persons responsible for the development and operation of every component including curriculum in the Head Start program. Parents and staff should work together in deciding both the general day-to-day activities for the children. These are decisions for parents and staff to make together. Parents bring to these meetings a knowledge of their own children and their needs which are necessary to make decisions about the program. Staff provides support and guidance to the parent committees. Parents and staff working together should make the final decisions.

Early/ Pre-School Head Start Parent Center Committees 2010-2011

Comites de Padres del Programa de Head Start El Comite de Padres esta compuesto de padres de cada centro de Head Start. Todos padres del centro son invitados y bienvenidos a asistir y participar. El Comité de Padres se reune mensualmente con el Personal de Head Start para ayudar en la planeacion y en las actividades de programa en el centro escolar. ¿Qué es el propósito del Comité de Padres? Ayudar a desarrollar el mejor programa posible para el desarrollo del niño. Los padres y el personal deben reunirse regularmente. Las reuniones deben ser tenidas por lo menos una vez al mes. ¿Quién puede formar parte del Comité de Padres del Centro? Todos padres que tienen a niños matriculados en el centro son miembros del Comité de Padres del Centro de Head Start. ¿Cómo puede ser hecho esto? Las reuniones deben ser llevadas acabo en un lugar y horario que sea conveniente por la mayoria de los padres del centro escolar. Es importante que las reunions del Comite de Padres sean amistosas e informales. De esta manera pueden ayudarse unos a los otros y proponer buenas ideas para el programa. ¿Cuales son las funciones del Comité de Padres del Centro de Head Start? Ayudar al maestro(a), el personal central y todas las otras personas responsables del desarrollo y la operación de cada componente del Programa de Head Start. Los padres y el personal deben trabajar juntos a decidir ambos las actividades diarias generales para los niños. Estas son las decisiones que los padres y el personal deben hacer juntos. Los padres traen a estas reuniones un conocimiento de sus propios niños y sus necesidades que son necesarios para hacer las decisiones acerca del programa. El personal le proporciona apoyo y guía a los comités del padres. Los padres y el personal deben trabajar juntos y hacer las decisiones finales.

Early/ Pre-School Head Start Parent Center Committees 2010-2011

Center:__________________________________________

Chair Person:_____________________________________

Alternate:________________________________________

Secretary:________________________________________

Monthly Meeting Planning:

· Location:________________________________________

·

Day of the month:_________________________________

·

Time:___________________________________________

·

FSM:___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________

Early/ Pre-School Head Start Parent Center Committees 2010-2011

Cc: Area Team Leader and CTL ­ Family Services

Head Start Center Parent Committee Meeting Junta de Padres de Familia del Centro de Head Start

Center Centro:_______________________ Date Fecha: ________________________ Time ­ Hora: ________________________

Location Lugar:_____________________

AGENDA

I. II. Introduction of Special Guests Presentacion de Invitados Especiales Center Parent Training Opportunities ­ Oportunidades de Entrenamiento para Padres en el Centro: ________________________________________________________________________ ________________________________________________________________________ Information Items ­ Temas de Informacion: · Enrollment Status Estatus de matriculación · Recruitment ­ Reclutamiento · Policy Council Representative's ReviewInformacion del Representante del Concilio de Poliza · InKind Volunteer Hours ­ Horas de Voluntarios · New Items /OtherNuevos Temas/Otors: _________________________________________________________________ Next Meeting Date Fecha de la Proxima Junta:_________________ Adjournment ­ Se termina la junta Welcome ­ Bienvenida

III.

IV.

IV V.

Mission:

Early/ Pre-School Head Start Parent Center Committees 2010-2011

Nurturing Children - Fomentando a los Niños Empowering Families ­ Dando Fuerza a las Familias Supporting Communities - Apoyando a las Comunidades Enriching Lives! - ¡Enriqueciendo Vidas!

Important: The Parent Center Officers meet with the Family Service Manager and/or Area Team Leader to plan an agenda a week prior to the meeting.

What are Parliamentary Procedures? A set of rules designated to organize and conduct meetings. Parlamentary procedures make discussion at meetings more efficient and productive. These rules are also designated to protect the rights of the individual. These include the right to be heard, the right to remain silent and the right to full and free discussion onevery issue presented. While parliamentary procedures provide for majority of rule, it also protects the rights of the minority.

What will be happening during a regular parent meeting?

When a meeting is being conducted according to parliamentary procedures, business is handled through 4 steps:

a.................................MOTION then a .......................................................SECOND there is .............................................................................DISCUSSION then a...............................................................................................................VOTE

Early/ Pre-School Head Start Parent Center Committees 2010-2011

What is a Motion?

· · ·

A motion is a formal suggestion or proposal made by a member Before any new business can be discussed, someone must make a motion Without a motion on the floor the group cannot continue the issue at hand

Formal Motions require a "Second" One of the members of the group agrees and wants the matter acted upon ("I second the motion")

The chairperson puts the motion in words that everybody can understand and then states it loud enough for everyone to hear: "It has been moved that"

Discussion ­ The chairperson invites members who are for and against the motion to discuss it. The chairperson cannot offer his/her opinion on a motion unless he leaves the "chair" by having another officer temporarily take his/her place. The discussion ends when the chairperson prepares the members for voting by restating the motion.

VOTING takes place

THE RESULTS ­ the chairperson announces whether or not the motion has been approved by reporting the outcome.

Early/ Pre-School Head Start Parent Center Committees 2010-2011

Parent Committee Officers' Responsibilities Attend the meetings regularly Arrive on time for meetings and activities Always keep informed about groups purpose, plans and progress Always remember that every other member has the right to be heard no matter what Avoid personal arguments with others Accept and support the final decision of the majority Accept roles and responsibilities as officers:

Title: Parent Committee Chairperson Role Summary: The Chairperson leads the parent meetings along with the FSM and keeps the parent group moving towards their established goals.

Duties and responsibilities: Assists, prepares, and attends all center committee parent meetings Maintains knowledge on the parliamentary procedures Opens and conducts all center committee parent meetings Leads orderly discussions by tactfully and politely enforcing the rules that offer every member a chance to speak for or against a motion (the chairperson cannot participate in the discussion but serves as an impartial referee). Explains each motion before it is voted upon Appoints committees to carry out specific assignments Votes to break a tie Disallows personal feelings or outside pressure to influence his/her actions Works closely with the FSM and ATL and the other parent center committee members at the center Promotes a positive role model in representing the Head Start Program and follows the established Code of Conduct as outlined in the parent handbook Reviews the minutes of the meetings along with the Secretary Co-Chair: In the absence of the Chairperson, the Co-Chair will perform the same duties and posses the same leadership qualities, therefore he/she must be knowledgeable in that area. Secretary: Takes minutes of the meetings and assists the rest of the committee officers during the parent meeting.

Subject: Parent Customer Survey Section: Parent Involvement Program: Early/Preschool Head Start

_______________________________________________________________________

REGULATION REFERENCE:

(2005) 45 CFR 1304.51

POLICY:

Parents will be given an opportunity to share feedback on program activities, goals and learning environment.

PROCEDURE:

1. The Family Service Manager is responsible for giving copies of the Parent Customer Survey to classroom staff to take to the last Teacher Home Visit. 2. The classroom staff should discuss and have parent/guardian complete the survey during the home visit. 3. The classroom staff is responsible for forwarding the survey to the Family Service Manager within seven (7) days after the home visit. 4. The Family Service Manager is responsible for tallying the surveys from their designated classrooms/families and forwarding only the overall count to the designated System Team Leader. 5. The Area Team Leader be notified of any concerns and forward them on to the designated STL. 6. Family Service Managers can file the surveys as a group contact in the classroom files.

Revised 6/2008

Head Start Parent Customer Survey

Center-Classroom ID #: ______________________ Date: ___/___/___

Mother/Female Guardian Yes No

Father/Male Guardian Yes No

Questions Early Childhood Education

My child's teachers listened to, respected and supported my family. The home visits were helpful and informative. The teachers respected my child as an individual. I was comfortable with the style of discipline used by the staff. The classrooms were well organized. I was asked to participate in the program. The meals and snacks served to my child were nutritious and varied. I was comfortable leaving my child here each day. My child benefited from participating in the program. I would recommend the program to my friends.

Program Services

The parent handbook clearly described program policies. My family had a variety of opportunities to be involved. The environment and staff were welcoming and friendly. The child's father felt comfortable and welcome in the program. I was notified of health and dental screenings. The results of health screenings were provided to me. I was able to take my child to health and dental appointments. My family was kept informed about program and classroom activities. My family was assisted in identifying resources and obtaining services. The Partnership helped my family define and achieve goals. I received helpful parenting information. Mother/Female Guardian Yes No Father/Male Guardian Yes No

Program Participation

Parent Participation Opportunity I volunteered in the classroom. I attended parent meetings. I completed Home/Reading Projects with my child. I participated in community activities, for example educational opportunities, parenting classes, and trainings. If no, reason you were unable Suggestions for improvement or new activities

Original-Family Service Manager

Revised 6/2008

Head Start Parent Customer Survey

Mother/Female Guardian Yes No

Father/Male Guardian Yes No

Communication

Did you receive: Early Years Menu Classroom Calendar Notices Suggestions for improvement:

What is the best way for the program staff to communicate with your family? Telephone Signs in the classroom/building Notes sent home Mail Talking with teachers while picking up/dropping off your child

Other: ______________________________________________________________________________________

Program Improvement-Please give us your input Question Mother

How can we improve the process of enrolling your child? How did you first hear about the Partnership? How can we improve the orientation process at the beginning of the year? How can we make the program more welcoming to fathers? What did you like most about the program? What did you like least about the program?

Father

Child Care Needs

Does your child go to other child care before or after Head Start? If yes, is this: Child Care Program Licensed Home Care Relative's Home Stays at the Center for child care Yes No Friend's Home

Which of the following Head Start Program options best meets your family's preschool needs? Center-based (preschool provided at the child care center) Full Day (preschool plus child care up to 40 hours a week) Home-based (teachers provide preschool to your child at home) Combination (choice of center-based and home-based option) Comments:

Original-Family Service Manager

Subject: Parent Handbook Section: Family Services Program: Early/Preschool Head Start

_________________________________________________________________ REGULATION REFERENCE: (2005) 45 CFR 1304.51 (c) (1) & (2)

POLICY:

The Parent Handbook will be given to families during parent orientation and/or enrollment as a communication guide of program services and policies. It will also be a resource guide to families.

PROCEDURE:

1. The parent handbook will be used to familiarize parents to the Head Start program. It provides a variety of information such as; attendance guidelines, local community resources, emergency plan, Client Behavior Violation Policy and health & medical information. 2. Parents will be given an opportunity to ask questions concerning the parent handbook during Parent Center Committee meetings and throughout the program. 3. The parent handbook will provide families an overview of services being offered. It will also indicate ways parents can participate. 4. The parent handbook is available in English & Spanish. 5. The Parent Orientation Sign-in sheet is the documentation acknowledging the receipt and discussion of the parent handbook. 6. For late enrollees a sign in sheet needs to be completed. Showing it has been discussed with them. It also needs to include pedestrian safety.

Head Start Preschool Parent Handbook

2010-2011

Community Action Partnership of North Alabama, Inc 1909 Central Parkway SW, Decatur, AL 35601 Phone: 256-355-7843 www.capna.org

60

1

WHO ARE WE?

The Community Action Partnership of North Alabama is a private, result driven, 501-(c)3 nonprofit business. The Partnership's mission is to be committed to reducing or eliminating the causes and consequences of poverty. As a comprehensive and unified Agency, we want to be your premiere and preferred non-profit partner in Alabama. The Partnership is working for results in our communities by providing programs offered in various counties:

· · · · · · · · · · · · United Way 2-1-1 Informational Referral Low Income Home Energy Assistance Home Weatherization Affordable Housing Development Housing Counseling Early Head Start/Head Start/Pre-K Programs Meals on Wheels of Morgan County Income Tax Preparation Assistance Foster Grandparent/Senior Companion Programs Employment Services Youth Services Family Development For a listing of counties offering the above programs or for viewing our Head Start Operations Manual, visit us online at www.capna.org

2

59

Section 19: Statewide Resources Call: 9-1-1 for Emergency Help Call: 2-1-1 for Agency Contact Information and Referrals Statewide

1-800 #'s

ACES : Association for Children Enforcement of Support 1-800-537-7072 AIDS Hotline 1-800-228-0469 Bradford Health Services 1-800-333-1865 Cancer/Appearance 1-800-395-look Child Find 1-800-543-3098 Child Help USA 1-800-422-4453 Child Support Referral Service 1-800-392-5660 Child Support Volunteer Lawyer's Program 1-334-269-1515 Poison Control Center 1-800-772-1213 March of Dimes 1-800-467-1588

My Child's Classroom Number is: _________ The Center's Name and Address is:

The Center's Phone # is: My First Day of Class is: My Classroom Hours are: My Teachers' Names are:

My Family Service Manager's Name is: My Area Team Leader's Name is:

58

3

Critical Information

Sec Sec Sec Sec Sec Sec 1: 2: 3: 4: 5: 6: Standards of Conduct Client Behavior Policy Parent Involvement Child Abuse & Neglect Pedestrian Safety Basic Car Seat Safety

Section 18: Helpful Tips

When contacting community following hints may be helpful:

resources,

the

1. Have the following information in front of you: Table of Contents Sec Sec Sec Sec Sec Sec Sec Sec Sec Sec Sec Sec Sec Sec Sec Sec Sec Sec Sec Sec 1: About Early/Preschool/ and Pre-K 2: Early/Preschool HS Provides 3: Early HS Admission Procedures 4: Preschool HS Admission Procedures 5: Attendance Guidelines 6: Arrival and Departure Procedures 7: Clothing and Personal Belongings 8: Tobacco-Drugs-Weapons 9: Incidental Transportation 10: Holidays and Birthdays 11: 12: 13: 14: 15: 16: 17: 18: 19: 20: Nutrition Program Health and Medical Information Home and School Cooperation Emergency Plan Disabilities Visitors/Substitutes Guidelines Grievance Procedures for Parents Helpful Tips Statewide Resource Parent Acknowledgement/Agreement 4 Blank Paper and Pen Your Social Security Number Child's Social Security Number Any important documents Information on monthly income List of questions you need answered Calendar to schedule any appointments 2. Always be polite and courteous. 3. Identify yourself and write down the name of the person you are speaking with. 4. Questions to ask when calling for Services: How do "I" qualify for these services? Is there a charge for the service? If so, is there a sliding fee scale? How long is the waiting list? Where are you located and what are your hours? 5. If they cannot help, ask: Do you ever make exceptions? May I explain my situation? Do you know of another agency that may be able to help me? 57

Section 17: Grievance Procedures for Parent/Community

Critical Information:

Section 1

Standards of Conduct

The term "grievance" relates to program related disputes or a parent/community partner's dissatisfaction with aspects of their relationship with program policies, procedures, and/or working relationships with the staff. Grievance Procedures for Parents When a grievance occurs, the following steps will be taken: 1. The parent will be encouraged to share their concerns with the classroom teacher; 2. If the issue is not resolved, the Area Team Leader will be contacted for guidance; 3. If the issue is not resolved, the Head Start Director will be contacted and will in turn work with the CEO to resolve the conflict; 4. If the Head Start Director and CEO are unable to bring resolution to the situation, then the complaint will be submitted in writing to the Head Start Grievance Committee for final resolution.

· ·

Staff

Members,

Parents/Guardians,

Substitutes,

Visitors, LEAs, Consultants, Policy Council Members, and Board Members will ensure that they:

· Respect and promote the unique identity of each child and family and refrain from stereotyping on the basis of gender, race, ethnicity, culture, religion, or disability · Follow program confidentiality policies concerning information about children, families, and other staff members Keep all staff and children's records confidential

Ensure

that

no

child

be

left

alone

or

unsupervised while under their care

·

Use positive methods of child guidance and will not engage in corporal punishment, humiliation, emotional, verbal or physical abuse (included but not limited to restraints)

·

Will not employ methods of discipline that involve isolation, the use of food as punishment or reward, or the denial of basic needs

56

5

Critical Information:

Section 2

Section 16: Visitors/Substitutes Guidelines Continue

Client Behavior Policy

Community Action Partnership of North Alabama Head Start expects that all of its clients will interact with its staff in a civilized manner and will work to resolve any problems, conflicts, or issues in a way that incorporates mutual respect. This policy is extended to include visitors working in the centers or in center-related activities, as well as staff on behalf of Head Start. It is in effect at all times and sites that Head Start operates whether or not the activity is on or off Head Start property, i.e., during home visits, field trips, parent trips Unreasonable and/or disorderly conduct, language, or mannerisms that threaten, intimidate, demean, harass, provoke staff or other parents, or are generally considered vulgar or offensive are not acceptable. Violence, or threats of violence - displayed, plainly stated, or implied, will not be tolerated. Continued tardiness of parents dropping off or picking up their child will not be acceptable. This same code of conduct applies to spouses, boyfriends-girlfriends, custodial grandparents, relatives, or any other person who may have contact with the Agency staff in relation to the enrollment of a particular child, children, or client.

How can you help with In-Kind?

· · · · · · · Be a member of the Parent Committee/Policy Council Volunteer time at the center Volunteer time at Parent Activities (meetings, planning, etc.) Read and Do Learning Activities at Home with your Child Donate Center Materials this includes anything Head Start would normally purchase Sharing family traditions and cultures If unable to work in the class, problem solve with the teacher for more ideas of ways to help

How do we document In-Kind? We keep track of how many hours and what services are provided by Parents and Visitor Volunteers in our Program. The teacher will give you the appropriate In-Kind form and guide you on what to fill out.

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Section 16: Visitors/Substitutes Guidelines Continued

Critical Information:

Section 2

Client Behavior Policy Continued

Any person determined by Agency management to have violated this policy will be notified of the violation and reminded of our positive and civil behavioral expectations. If, after notification, the problematic behavior, language, or situation continues, the Agency may take steps to

What policies and procedures must I abide by? Substitutes/Visitors must abide by the same policies and procedures as the staff. Each substitute and visitor is expected to also read and follow the guidelines stated in the Parent Handbook which includes eating the same food as the children. The Partnership Head Start program expects that all of its clients will interact with its staff in a civilized manner and will work to resolve any problems, conflicts, or issues in a manner that incorporates mutual respect for one another. In-Kind Parent and Visitors Each year our Centers must obtain In-Kind services from parent, visitors, and members of the community. In-Kind also facilitates a variety of positive learning experiences for the children. In-Kind is defined as any contribution that would be used in Early/Preschool Head Start, for which the program would normally have to pay.

suspend or terminate services to child/children, person, and/or family.

the

NOTE: The Agency, however, reserves the right to immediately terminate any or all service to any child/children, person, and/or family that management believes poses a threat to the safety and/or health of its other customers, children, and/or staff regardless of number of occurrences. Occurrences ­ Custodial Parent/Guardian: 1st Occurrence: Staff member will advise/remind the parent/guardian of the policy, and will complete the appropriate portion of the form. 2nd Occurrence: Staff will complete the Termination Notice section and deliver the same to the parent/guardian. The parent/guardian and child/children will not be allowed to remain in the program.

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Critical Information:

Section 2

Section 16: Visitors/Substitutes Guidelines Continued

Client Behavior Policy Continued

Occurrences ­ Non-Custodial Parent/Guardian: Because these individuals may come to the center, parents need to be advised when and if their behavior is in violation of the Agency Policy. Parent/Guardians must understand that they are held responsible for the behavior of the individuals who represent them. Should the incident involve someone who is NOT the parent/guardian of the child, the following procedures will be followed: 1st Occurrence: Staff member will advise/remind the offending party of the policy and will complete the appropriate portion of the form. The parent/guardian of the child will be notified ­ by receiving a copy of the using the Client Behavior Notice. This will be the 1st and ONLY warning that the behavior cannot continue or the individual will be barred from coming to the center. 2nd Occurrence: Staff will complete the Termination Notice portion of the form ­ indicating that the offending party may NOT come to the center.

Substitutes must complete:

· · · · 20 hrs. of Volunteer Work prior to applying 12 hours of training New Employment Orientation Training Completed Packet: Employment application Physical TB test Three references (other than family) Fingerprinting ABI and FBI clearance Criminal history background checks Read a copy of DHR Guidelines

Will Substitutes/Visitors be provided lunch? Substitutes/Visitors present for 4 or more hours are welcome to participate in the daily lunch program with the enrolled children. The agency will provide lunch for two (2) Substitutes/Visitors per day in every classroom. Substitutes (if not working as a teacher)/Visitors and parents/caregivers attending holiday events in the classroom do not qualify for the four (4) hour volunteer daily lunch program.

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Section 16: Visitors/Substitutes Guidelines Continued o With the Teachers permission, share a special lesson or activity in music, art, or another idea of your own. o Comfort the injured or sad child. o Help teachers with jobs if needed. o Encourage children to clean up after themselves. Wash their own hands. Wipe up their own spills. Wipe noses. What is a Substitute? According to Head Start Performance Standards, Head Start classes must be staffed by a teacher and an aide (teacher assistant) or two teachers, and whenever possible, a visitor. The provision of substitutes is required when regular classroom staff is absent in order to maintain staffchild ratio. A substitute teacher must complete all criteria listed below before being used in this temporary paid position. If you are interested, please ask your classroom teacher for more information. A Qualified, Trained, Substitute can perform teaching staff duties under the supervision of another staff member. A Substitute must wear the substitute badge/name tag. A Substitute can meet staff-child ratio. 52

Critical Information: Section 3

Parent Involvement

Head Start depends on you to help make this program successful. Listed below are ways you and your family can become active participants: · Participating in all At Home Parent Visits and Conferences Participating in programs encouraging fathers and male role models in your child's learning process Sharing your special interests, talents, and family traditions Visiting your child's classroom to observe at any time Volunteering in your child's class or training to work as a substitute teacher Sharing community resource information with other parents/guardians and teachers 9

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·

·

·

·

Critical Information: Section 3

Section 16: Visitors/Substitutes Guidelines Continued

Parent Involvement Continued

· Being active participants in policy and decision making roles by attending Parent Center Committee Meetings, Parent Meetings, or consider becoming a Policy Council Representative Communicating and interacting frequently with teachers through conversation, notes, and telephone calls Assisting your child with learning class rules and routines and working with your child on home literacy assignments Reading notes and literature sent home by the teachers and returning all Head Start Forms completed Providing in writing immediately, changes such as address, phone numbers, emergency contact list, etc. to be placed in your child's records. Communicating with teachers of any unusual behavior or instances that occurred at home that might affect your child's performance in the classroom · · · · Kneels or sits at the child's eye-level: This helps the child feel that he/she can meet you as more of an equal. Is sensitive to the needs of children: Participate with the children when you feel they need guidance or would enjoy your presence. Be aware of a child's need to have some time to him/herself or with peers. A child needs to be assured of his/her independence. Allows a child plenty of time: To perform, cleanup, and change his/her activity. Be patient. Gives positive direction: All of us respond better to a positive direction than a DON'T. Children learn by following the example. When they hear you say "please", "thank you", and "you're welcome", they will begin to understand the good feelings produced by good manners. Set up tasks that the individual child can accomplish: With a minimum of help, and yet challenge. Help the child be successful by praising his/her efforts. Play to the child's interest and expand his/her horizons. o Help with coat and boots if children need help. o Go outside during outdoor playtime and help supervise children at play.

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Section 16: Visitors/Substitutes Guidelines Continued Substitute/Visitor Guidelines · Dresses comfortably: You'll be spending the day with energetic children who learn by doing. · Is willing to listen to children and show genuine interest: Allow a child to finish his/her thought before you attempt to correct grammar. Afterwards, restate the child's statement in a clear, concise, and short sentence. If you don't understand, ask him/her to repeat slowly. Uses a friendly, soft-spoken voice: Explain clearly, being sure the child understands. Show him/her if necessary. Avoid repeating instruction. The child is entitled to a reason for requests or directions you give him/her. Gently touch a child's shoulder while talking to establish trust and acceptance. Is aware and ready to act: Be alert to the total situation. Prevent the accident. Anticipation is a most effective way of dealing with a problem. Is consistent: Children should be reminded of the classroom rules set by the Teaching Team consistently. Each and every child needs to feel secure and fairly treated. When limits are necessary they should be clearly defined and consistently maintained by all.

Critical Information: Section 3

Parent Involvement Continued

·

Reading the Client Behavior Violation Policy and informing Authorized Pick Up people listed on your child's application of the rules Being on time for arrivals and departures Attending daily and providing written excuses for absences Following Sign In/Out procedures, using full legal names for you and your child (initials are not allowed) Keeping your sick child home following guidelines listed Reinforcing and teaching your child pedestrian and car seat safety Participating in the Head Start transition process

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Critical Information:

Section 4

Section 16: Visitors/Substitutes Guidelines Continued

Child Abuse and Neglect

The Partnership's approach to staff training and development on identifying and reporting child abuse and neglect takes a helpful rather than punitive attitude toward abusing or neglectful parents and other caretakers. What is child abuse? Under Alabama law, it is "harm or threatened harm to a child's health or welfare which can occur through non-accidental physical or mental injury; sexual abuse or attempted sexual abuse; sexual exploitation or attempted sexual exploitation." What is child neglect? Under Alabama law, it is "negligent treatment or maltreatment of a child, including the failure to provide adequate food, medical treatment, clothing, or shelter: provided, however, that a parent or guardian legitimately practicing his religious beliefs who thereby does not provide specified medical treatment for a child, for that reason alone shall not be considered a negligent parent or guardian; however, such an exception shall not preclude a court from ordering that medical services be provided to the child, where his health requires it." Must I report suspected child abuse and/or neglect? Some people are required, by law, to report suspected abuse or neglect, but everyone is encouraged to make a report if he or she suspects a child is being abused or neglected. Those required, by law, to report include doctors, surgeons, medical examiners, coroners, dentists, osteopaths, optometrists, chiropractors, podiatrists, nurses, school teachers and officials, law enforcement officials, pharmacists, social workers, day care workers or employees, and mental health professionals. Also required to report are persons called upon to render aid or medical assistance to any child when the child is known or suspected to be a victim of abuse or neglect.

As a community visitor, please check with the Class teacher to see what required paperwork must be on file in the office at the Center. This does not apply

to parents/guardian, or family members, participating in their enrolled child's classroom.

Please make sure you are prepared by:

· · · · · · · · · Scheduling a time with the teacher for you to come and share with the class Watching the Parent Bulletin Board for Events and Information Reading and following the Handbook for policies and procedures Signing in/out properly at the Center Wearing a name badge when you are present Asking for ways you can assist Following the Supervision and Direction of the Teacher Abiding by the same policies and guidelines as the Staff including meal time Allowing ONLY the Teachers to accept/release children to their parents/guardians

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Section 16: Visitors/Substitutes Guidelines

Critical Information:

Section 4

Please Note: Open Door Policy Exception: By Law, anyone that has been convicted of the following crime(s) towards a child:

· · · Any sexual crime Crime involving the physical injury and/or mental injury of a child Maltreatment of a child

Child Abuse and Neglect Continued

How can I be certain that a child has been abused or neglected? Certainty is not required. In most instances, the only way you could be absolutely certain that a child had been abused or neglected would be if the parent or other person admitted it. All that is required is a reasonable suspicion that a child is a victim of abuse or neglect. After investigating the report, DHR determines whether abuse and/or neglect occurred. To Whom must I report? You should make your report to your chief of police or sheriff, or to the Department of Human Resources. When a report is made to a law enforcement official, the official must inform the department so that protective services to the child or children involved may be provided. When must I report? If you are among those persons required to report child abuse and neglect and you learn of a child whose condition or injuries are not reasonably explainable as accidental, or if you are called on to treat such injuries, you must report immediately by telephone or in person. The law also requires you to follow your oral report with a written one. The Department of Human Resources has a form for your written report. What must I report? Both oral and written reports should include the name of the child, his whereabouts, the names and addresses of the parents or guardian, and a description of the child's condition. Don't delay reporting if you don't have all of this information, as it can be obtained later.

People with these convictions will not

· · · · · Visit the Center or be on campus Be employed by Head Start Participate as a Classroom Partner Be employed as a Substitute Teacher Have contact with children within the Partnership Head Start/Early Head Start facility.

Visitors

Please remember we have an open-door policy that allows you the parent/guardian to visit your child's classroom at any time throughout the day. All parents, extended family members, and community visitors are encouraged and welcomed to participate in any activity following the guidance of the teacher. This person is required to wear a visitor name tag. A visitor cannot meet staff-child ratio, number or qualified adults responsible for the children.

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Critical Information:

Section 4

Section 15: Disabilities Continued

Child Abuse and Neglect Continued

How am I protected? All persons reporting suspected abuse or neglect (whether required by law to report or not) are presumed to be acting in good faith. They are, by law, immune from legal action, civil or criminal, that might otherwise be taken. Thus, you have full protection in the event a parent or someone else should seek to initiate action against you. Will I have to testify in court? That depends on the nature and severity of the case, whether court action is initiated to remove the child from the home, and whether the alleged party is prosecuted on a criminal charge. The law is specific: "the doctrine of privileged communication shall not be a ground for excluding any evidence regarding a child's injuries or the cause thereof." What happens to the child? Generally, Alabama law requires the Department of Human Resources "to seek out, through investigation, complaints from citizens, or otherwise, the minor children...in need of its care and protection and ... aid such children to a fair opportunity in life." The department works closely with the child and the parents or caretaker through direct counseling or referral to appropriate helping professionals or agencies. The purpose of providing these services is to keep the family unit together, if possible. If removal of the child from his home is necessary, the department will petition the court for custody and make plans for substitute care of the child. The department will continue to work with the child and seek to work with the parents to prepare them for the time when the child may be returned to their home or receive continued care elsewhere.

In accordance with the Rehabilitation Act of 1973 (Section 504) and the Americans with Disabilities Act of 1990 (ADA): 1. Head Start is mandated to provide at least 10% of its enrollment to diagnosed disabled children. 2. Head Start programs must be accessible to all individuals: parents, staff, and other service agencies. 3. Head Start enrollment is provided to any disabled child, regardless of the severity-except when the IEP team recommends otherwise. 4. Disabled children participate in ALL activities along with non-disabled peers. 5. Head Start will provide auxiliary aids (Braille, Interpreters, etc...) unless this places an undue burden on the program.

To Report suspected child abuse/neglect Call: Family and Children's Services at 1-334-242-9500

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Section 15: Disabilities EHS/Preschool Head Start enrolls ALL children including children with diagnosed disabilities. Qualified staff complete developmental screenings early in the school year. This is to identify areas where more testing may help us provide better services for your child. We work with community specialists and your neighborhood public school to get extra testing and services for your child. If you have any concerns or think your child may need some extra help, please talk to your child's teacher. Parental consent must be obtained in writing before a child can have an initial evaluation to determine if the child has a disability. IDEA (Individuals with Disabilities Education Act) Free appropriate public education for all children-- no cost to families 1. Part B--Children with disabilities, ages 3-21, have the right to: Local education agency Free evaluation Individual Education Plan Least restrictive environment 2. Part C--Children with disabilities, ages 0-3, have the right to: Alabama Early Intervention System Free evaluations Individual Family Service Plan Services in natural environment 46

Critical Information: Section 5 Pedestrian Safety Protect your child on the way: · Never allow a child under age 10 to cross streets alone Teach your child to: · Understand and obey traffic signals and signs.

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Cross at corners using traffic signals and crosswalks. Stop at the curb or at the edge of the road, if there is no curb before crossing the street. Look left-right-and left again before crossing the street. Cross when the street is clear and keep looking both ways while crossing. Walk, don't run across the street. Walk facing traffic on sidewalk or paths. Walk as far to the left as possible if there are no sidewalks. Watch for cars that are turning or backing up. Try to make eye contact with drivers before crossing in front of them. Tell your child that even though she can see the driver, the driver might not see her. Always hold a grown-up's hand in parking lots. Wear bright clothing in the daytime reflective materials at dawn and dusk. 15 and

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Critical Information: Section 5 Pedestrian Safety Continued Protect your child at play: · · Watch your child at all times. Make sure your child plays in safe places, such as yards, parks and playgrounds--never in the street. Fence off play areas from the driveway and street. Teach your child never to run or dart out into a street for a ball, a pet, or any other reason. Check frequently for children playing when backing out of a driveway or parking spot. Section 14: Emergency Plan Continued When the National Weather Service issues weather warnings, the program will follow the procedure outlined by the Federal Emergency Management Agency (FEMA). The staff and children will remain at the center unless the center has to be evacuated. The staff will release children only to the parent/guardian on the application written release list. During bad weather parents/guardians are to listen to the local television and radio for school closings. Head Start will not operate if the public school in the area is closed due to weather. If power, heat, or water is temporarily unavailable, the center will attempt to remain open. We will not compromise the health and safety of the child; therefore, parents may be notified to come earlier than usual to pick up their child. In the event a center is determined to have structural damage, and if the damage poses a safety hazard to the children, the center will be closed. Central Office, Parents, and Day Care Licensing will be notified by the Area Team Leader, or their designee, of any changes in the program operations as early as possible.

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Protect your child around buses: Teach your child to: · · Be on time to prevent running for the bus. Wait for the bus on the sidewalk and avoid horseplay. Make sure the bus comes to a complete stop before getting on and off. Never reach under the bus to get something. Ask the driver for help. 16

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The Minimum Standards for Day Care Centers and Nighttime Centers is a publication that establishes requirements for day care centers. Parents may request a copy of the Minimum Standards for Day Care Centers and Nighttime Centers from staff. Section 14: Emergency Plan A "Medical Emergency" form is completed at enrollment on each child. This form is completed by the parent/guardian and provides the information needed for emergencies.

Critical Information: Section 5 Pedestrian Safety Continued · Never walk behind the bus. Always cross the street at least 10 feet in front of the bus and watch for cars. The driver has a blind spot of 10 feet around the bus where she cannot see your child. Hold the handrail while getting on and off the bus to avoid falling.

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Remember: There are things you can do to keep your child safe. Please use these tips to help you remember what to do. · · · Show kids how to be a safe pedestrian by your own actions. Teach kids pedestrian safety rules too. Make sure kids can be seen when they are walking. Never allow a child under the age of 10 to cross the streets alone.

In case of a medical emergency with a child:

a. An attempt will be made to notify the parents immediately. If the parents cannot be reached or if the situation warrants immediate attention, action will be taken to transport the child to the appropriate facilities to receive medical assistance. b. Contacting the parent/guardian will continue to be a priority, but the safety and well being of the child will come first. Routine emergency drills (fire, tornado, evacuation, lockdown) are conducted periodically by the center staff. Diagrams and written procedures are posted at all centers. Classroom staff conduct monthly practice drills with the children, so in the event of an actual emergency, the children will know what to expect. 44

·

For more information, visit Safe Kids Worldwide www.safekids.org.

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Critical Information:

Section 6

Section 13: Home and School Cooperation Parents are welcome to visit the center any time during hours of operation. In order to stay in full compliance with DHR Childcare Licensing, only currently enrolled children can be in the Head Start classroom before, during, or after operational hours. Non-enrolled siblings are not allowed in the Head Start classroom when a parent/guardian is visiting or volunteering in the class. Parents are invited to make suggestions for improvement of services. Suggestions or comments should be made in writing. Though all suggestions are welcome and appreciated, some suggestions may not be able to be implemented due to Agency State and Federal regulations. Parents will be asked to participate in two home visits and two parent conferences per year for information about their child's progress, adjustments, behavior, etc. Head Start uses positive discipline techniques. Praise and encouragement are given for appropriate behavior. At times, a child may need to be removed from a situation temporarily if he/she is unable to behave in accordance with classroom rules. During these times, redirection is used (children are redirected to another activity). Under no circumstances will staff use physical punishment or any other procedures that might humiliate, hurt, or frighten a child.

Basic Car Seat Safety

NOTE: Always read and follow the instruction manual included with the purchase of the car seat. Each manufacturer provides specifics regarding proper use and instillation of their child seat.

Infants--Rear-facing car seats

If my child is under age 1 and less than 20 lbs:

· · · · He/She will ride in a car seat that is age/size appropriate. He/She will ride only in the back seat facing the rear. The car seat will be buckled tightly in the car and will not move more than one inch when pulled. The straps will be snug on the seat and no more than one finger can fit under the strap.

If my child is over age One AND is 20-40 lbs:

· · He/She will ride in a car seat that is age/size appropriate. He/She will ride only in the back seat to avoid air bags.

Toddlers--Forward-facing car seats

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Section 12: Health and Medical Continued

Critical Information:

Section 6

Basic Car Seat Safety

Minor Accident/Emergency Policy If at any time the minor incident turns into an emergency, emergency procedures should be followed by the person in charge of the child. If treatment is needed, parents should explain to the provider that the child suffered a minor accident at school and Head Start is responsible for payment. Parents are not to pay for or show insurance card to medical provider. Head Start will turn in all information to their insurance carrier. If parents pay for services or the medical provider files on the parent's insurance, Head Start will be unable to pay for services rendered, and parents will be responsible for paying for services. As soon after treatment as possible, Head Start staff is to be notified so that the appropriate procedures can be completed. When accidents are not minor and medical care is required, staff will attempt to contact parents and medical treatment will be provided by medical professionals. Head Start is responsible for these medical charges. The appropriate forms must be completed at this time. Young Kids--Booster Seats

If my child is UNDER 8 years old and OVER 40 lbs:

· · · · · · He/She will ride in a booster seat that is age/size appropriate. He/She will ride only in the back seat to avoid air bags. I have both lap and shoulder belts in a back seat of my car. The lap belt is on my child's hips, not his stomach. The shoulder belt is on my child's shoulder, not his neck. The safety belt is snug, flat and comfortable on my child.

Older Kids--Safety Belts · ·

If my child is 8 yrs. old or older:

He always rides in a back seat and never in front of an air bag. He always uses a safety belt.

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Critical Information:

Section 6

Section 12: Health and Medical Continued

Basic Car Seat Safety Cont... Older Kids--Safety Belts continued Medication Policy Continued

If my child is 8 yrs. old or older:

· · · ·

I have both lap and shoulder belts in a back seat of my car. The lap belt is on my child's hips, not his stomach. The shoulder belt is on my child's shoulder, not his neck, under his arm, or behind him. The safety belt is snug, flat and comfortable on my child. (If the safety belt does not fit right, he uses a booster seat.)

WITHOUT EXCEPTION, ALL required information must be completed before any medication can be given to a child or brought into the center.

Staff will give prescribed medication only with a physician's written consent and when all proper forms are completed. Staff will attempt to contact the parent first in case of an emergency and will call 911 if needed. It is the parent's responsibility to provide the teacher a current list of authorized person(s) to contact for such emergencies. Minor Accident/Emergency Policy If changes occur that would affect your child's health and safety, you must provide the program in writing with this information. If your child has a minor accident while at the center, the program staff will send a Minor Accident Form home for you to review on the day of the accident. If you have questions, please follow up with your child's teacher for more details.

ALL CHILDREN · ·

Rules for all children in cars:

My child always rides in a back seat avoiding air bags. Everyone in my car buckles up on every ride using a car seat or safety belt depending on age and size. My child's car seat has never been in a crash and has all of its parts, labels, and instructions.

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Section 12: Health and Medical Continued Disease Control and the Health Department is the source for temperature range. See guidelines for Communicable Diseases. Head Lice Policy Children, who show signs of head lice or nits, must go home immediately. The child may return to class once treatment is complete and all lice and nits are removed. Ask your teacher for further guidelines on how to prevent re-infection of head lice such as checking other family members and washing clothes, linens, etc. Communicable Disease Policy Section 1: About Early, Preschool, and Pre-K Head Start

Early/Preschool Head Start provides eligible families of preschool children, age birth to 5 years old, and pregnant women with a comprehensive program to meet their social, intellectual, emotional, and physical needs. Early/Preschool Head Start is mandated by Federal and State regulations to provide two qualified staff persons to care for the children. Early/Preschool Head Start is a federally funded program that is provided free of charge. Early/Preschool Head Start programs are allowed to enroll up to 10% of its funded enrollment with over income families. The Partnership Head Start program provides Preschool Head Start services in the following counties: Blount, Cherokee, Colbert, Cullman, DeKalb, Franklin, Jackson, Marion, Marshall, Morgan, Lawrence, and Winston. These programs are full day (6.5 hrs.)/full week programs for eligible children ages 3 to 5 years old. Pre-K, a full day (6.5 hrs.)/full week program, is also offered in Blount County, Colbert, and Morgan. Pre-K, a full day (6.5 hrs.)/full week program, is also offered in Blount, Cullman, Colbert, and Morgan. The Partnership Head Start program provides Early Head Start services in the following counties: Morgan, Lawrence, Cullman, Blount, Colbert, Jackson, DeKalb, and Marshall. These programs are part day (6.5 hrs.)/ full week programs for eligible children birth to 3 years old and pregnant women.

Until a doctor has released the child or all symptoms have disappeared, children may not return to the

center after being sick with a communicable disease such as: chicken pox, measles, etc. The staff will notify the parents when the center has been exposed to a communicable disease. The Center staff expects the parents to notify the center if their child has been exposed to a communicable disease outside of the center. Medication Policy Our program has a medication policy and procedure that MUST be followed. If your child requires medication prescribed by a physician during school hours of operation, contact your child's teacher.

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Section 12: Health and Medical Continued Section 2: Early/Preschool Head Start Provides Blue Slips, Physicals, Screenings

Listed below are services that will be offered to your child and/or family during the program year: Parent Handbook and Community Resource Guide Developmentally Appropriate Curriculum Guided Play Indoors and Outdoors Individualized Instruction Balanced Variety of Learning Experiences Assessments Inclusive Classrooms Balanced Breakfast and Lunch Parent Training Prenatal Training Referrals to local service agencies Volunteer opportunities for parents and/or family member Physical Examination Dental, Vision, Hearing, Developmental, Speech/ Language, and Behavior Screenings* Diagnostic and follow up treatment for children with special needs*

The Partnership Head Start program contracts with local doctors and/or clinics to provide physical and dental exams. The physical and dental exam is at no cost to the family when using one of the Head Start contracted providers if the family does not have insurance.

Parents must bring a copy of their child's physical and dental exam to the center from either the contracted provider or the Medicaid provider.

· · · · · · · ·

Guidelines for Keeping Your Child at Home severe colds undetermined rashes or spots fever over 101 degrees severe headaches upset stomach any symptoms of illness head lice communicable disease

The parent will be notified to pick-up their child immediately if signs of illness or head lice occur during the day. Following any illness when the child's temperature has been over 101 degrees, parents will be asked to keep their child home for 24 hrs. This is for the protection of all children. The Center of

*Exams, screenings, and treatments are completed by qualified professionals.

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Section 12: Health and Medical Information Blue Slips, Physicals, Screenings

Section 2: Early/Preschool Head Start Provides Continued One primary responsibility of the classroom staff is to facilitate discovery learning based on the child's learning interests and developmental level while maintaining the needs of the class as a whole. Parents and classroom staff are jointly involved in our program's curriculum, Creative Curriculum. This learning program helps young children develop basic skills, concepts, and knowledge of themselves and the world around them. The curriculum is flexible and designed to be a part of the total educational environment. Your child's learning experience will include: · learning centers · units of study · walking/transition field trips · portfolios · special guests/events · cooking activities · parent activities · daily activities Parental Input/Collaboration will be provided through the following: 1. Parent interview/enrollment packet 2. Parent conferences/home visits 3. Family Conference Form 4. Lesson Plans 5. Individual Child Profile 6. Parent Meetings 7. Policy Council input 8. Education Committee Meeting input 23

classroom.

ALL ENROLLED CHILDREN (Early/Preschool Head Start) must have a current immunization record (blue slip) before the child is able to sit in the

The local Health Department will provide and update immunizations according to the Immunization schedule established for Alabama. All enrolled children must have a complete physical exam and dental exam OR exam appointment pending forms completed within the child's first 90 days of attendance.

All recommended state screenings must be completed during the physical exam, including lead and hemoglobin/ hematocrit according to the Early

and Periodic Screening, Diagnostic, and Treatment (EPSDT) guidelines.

Children that receive Medicaid health services must go to their designated provider.

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Section 3:

Early Head Start Admission Procedures

Section 11: Nutrition Program Continued never used for reward or punishment. Meals and food activities are low in sugar, oil, and fats and are high in nutrients. Fresh raw fruits, vegetables, and other foods high in vitamins and iron are served to the extent as possible.

Infant/Toddler Feeding--EHS Only

Admission to the Early Head Start program is open to qualified pregnant women and children from 3 weeks up to 3 years of age. At the age 2 ½, enrolled children will begin to be transitioned into the Preschool Head Start program once eligibility is determined and an opening is available. Prior to a child being transitioned into a preschool program for services, the parent/guardian will be required to submit new income and information. This is to ensure that the child/family meets the eligibility requirements of the preschool program. If a family does meet qualifications and there is not an opening in the Preschool Head Start program, staff will work with parents/guardians to locate a program in the community for services, or the child will be placed on the Preschool Head Start wait list. If and when an opening occurs, the parent/guardian will be contacted. Parents/guardians may schedule a time to visit the classroom prior to the child attending on the first day. Arrangements for this visit should be made with the teacher during enrollment. 24 The parent/guardian will provide infant/toddler feeding information before the child's first day of attendance. This information provides the program with feeding requirements that the infant/toddler may require during operational hours such as: type of milk, type of food and schedule of regular feedings. The infant/toddler nutritional record must be updated as the child's nutritional needs change.

Parents are not to bring food or formula from home. Breast Milk/Formula--EHS Only

Early Head Start complies with food safety and sanitation measures. This ensures the proper storage and handling of breast milk to prevent spoilage, to minimize bacteria growth, and to ensure that each infant receives his/her own mother's milk. If applicable, please see the teacher about these guidelines. The mother can choose the option of breastfeeding at the center. Upon request, an appropriate place is provided for the mother with an atmosphere that is comfortably suited for maximum bonding.

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Section 11: Nutrition Program Continued

Section 4: Preschool Head Start Admission Procedure

Classroom Partners/Substitutes/Visitors are welcome to participate in the daily lunch program with the enrolled children. Those who choose to eat with the children must eat and drink the same food and beverage provided for the children. Please discuss in advance the price of the Adult meals and your expected attendance day, so your lunch will be counted in the meal preparation. A visitor volunteer is a person that helps in the classroom for four (4) hours a day. The agency will provide lunch for two (2) volunteers per day in every classroom. Current menus are posted in every center/classroom with all food and drink items listed. Menus are provided to every parent/guardian according to the schools cafeteria schedule. The menu has the time of each meal being served; if the menu changes it will be reflected on posted menu in the classroom. Menus are on file in the classroom for a period of one year. The program encourages all children to eat or taste their food but never forces them to eat. Food is

Admission to the Preschool Head Start program is open to qualified children who turn three (3) years of age by the date used to determine eligibility for public school in the community in which the program is located. Interested parents/guardians should contact their local Head Start center to request information for enrolling their child. If there is no vacancy, the child will be placed on the program waiting list. When a vacancy occurs, the parent/guardian will be notified and given a time to come to the center to complete the needed enrollment paperwork. Parents/guardians may schedule a time to visit the classroom prior to the child attending on the first day. Arrangements for this visit should be made with the teacher during enrollment. All required forms must be completed at enrollment before a child can attend the program. Parents/guardians must participate in Parent Orientation at the time of enrollment. At this time important policies and expectations will be reviewed

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Section 5: Attendance Guidelines ATTENDANCE: All children are required to attend school every day the center is open for operation, unless ill. Please see Guidelines for Keeping Your Child at Home in this section. Your child should be on time daily in order to receive the full benefits of the program and quality services. Please contact your child's teacher for all absences. All absences should be well documented (ex. Parent letters, doctor excuses), and this information will be kept on file. Head Start programs are federally mandated to have above an 85% attendance for each classroom. When an enrolled child does not attend daily, arrives late continuously, or attends sporadically, the Program will initiate appropriate family support procedures, including home visits or direct contact with the parents/guardians of the child, to encourage better attendance patterns. After evaluation, it may be determined that your child's enrollment should be terminated due to nonattendance. For cases of late arrival and/or pick up, It may be determine that the parent is subject to nonacceptance of their child on the next school day.

Section 11: Nutrition Program Continued

Special accommodations in cases such as Medically Based Diets, Dietary Requirements, or Food Allergies are followed when the enrolled child's application indicates the need and is accompanied with a WRITTEN PHYSICIAN STATEMENT. Parents/guardians must supply the program with this information with recommendations for substituting best practice food items. (For example, milk allergy replace with soy milk)

If you believe you or your child have experienced discrimination within the Food Program, write immediately to:

Administrator Food and Nutrition Service 3103 Park Center Drive Alexandria, VA 22302

Nutritious meals are served at all centers that are licensed by the State of Alabama. Full-day centers receive breakfast, lunch, and an afternoon snack meeting the 1/2 to 2/3 daily nutritional need of the child. At Head Start centers, where there is no Head Start cafeteria available on site, the local school system or other licensed vendors provide meals through a contract agreement. Meals are transported into the center by staff or vendors.

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35

Section 11: Nutrition Program Section 5: Attendance Guidelines Continued

Guidelines for Keeping Your Child Home

Head Start staff cares about the health, safety, and nutrition of the children. Following strict guidelines, we promote good food choices, sensible eating habits, independence, and self-help skills. The Partnership Head Start participates in the USDA Child/Adult Care Food Program. Balanced and nutritious meals will be available at no charge to all enrolled children at the center and are provided without regard to race, color, national origin, age, sex, or disability.

Facts to Note about Our Nutrition Guidelines and Practices

· Balanced and nutritious meals will be available at no charge to all enrolled children at the center including EHS baby food and formulas. Please keep all food, snacks, and formulas at home for your child to enjoy there.

1. o o o o o o o o o

SICKNESS SUCH AS: Severe Colds Headache Upset Stomach Fever (101 degrees or higher) Diarrhea Vomiting Open sores Unidentified rash or spots (not diaper rash) Any communicable disease (chicken pox, pink eye, etc.) o Head Lice (see Head Lice Policy sec. 12) o Fungal Infection

(For detailed information refer to Section 12 Health/Medical)

·

2. COMMUNICABLE DISEASES: Communicable diseases include but not limited to: chicken pox, measles, pink eye, scarlet fever, head lice etc. Parents need to let the Staff know of the child's illness within twenty-four (24) hours. Head Start enforces a No Head Lice Policy, due to the fact that head lice spread so fast and easily among young children. Children, who show signs of head lice or nits, must go home immediately. The child may return to class once treatment is complete, and all lice and nits are removed from the hair.

· ·

No foods/snacks can be taken home from the center.

For the children's safety, especially ones with special diets and food allergies, potlucks or foods prepared from home ARE NOT allowed. This includes all parent and child activities. Our foods come from facilities with a current foodservice permits issued by the local county health department. Parents are not to bring food or formula from home. Breast Milk does not apply.

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Section 8: Tobacco-Drugs-Weapons Section 5: Attendance Guidelines Continued All of the Partnership Early/Preschool Head Start centers have policies to promote healthy, safe environments. Therefore, all buildings, lots, and properties are free from and prohibit the use/distribution of smoke, tobacco, alcohol, or illicit drugs. Possession of firearms and/or other items considered weapons is not allowed on the premises except by law enforcement. Section 9: Incidental Transportation In case of incidental travel, all state laws regarding child restraint car seats and seat belts will be obeyed during these trips. Head Start encourages all parents and anyone who transports children to ensure that children are properly restrained according to the Alabama Child Passenger Restraint Law--Section 32-5-222 (i.e. car seats, booster seats, seat belts). Section 10: Holidays/Birthdays The program will follow the local school calendar for holidays. If changes are different from the calendar provided, parents will be notified as soon as possible. Head Start children are not allowed to receive balloons, flowers, or any other gifts at school for their birthday or holiday events. Parents or visitors attending holiday events do not qualify for the 4 hr. daily lunch program 28 33

3. TRANSPORTATION Parents/Guardians should send a written note or inform the Staff of their transportation problem within twenty-four (24) hours. 4. FAMILY/DOMESTIC CRISIS: Parents are asked to inform their Family Services Manager or child's teacher of the situation, and the child will be excused. If additional time is needed, the Area Team Leader or Head Start Director will evaluate the situation and inform staff and/or parent if additional days are granted or denied. This includes a child being placed in the custody of the DHR. 5. DEATH IN THE FAMILY: Parents should inform staff as soon as possible. 6. IMMUNIZATION: All enrolled children must have the original, current (up-to-date) Blue Slip (Alabama Immunization Record) in the classroom file at all times. A current Physical Form must also be on file.

Section 7: Clothing and Personal Belongings Continued

Section 6: Arrival and Departure Procedures Arrival/Departure:

Children's Clothing and Personal Belongings:

1. Unless prior permission by the teacher is given to the parent, children are not allowed to bring personal items to the center. 2. The center cannot be responsible for items broken or damaged at the center. This includes jewelry and other personal items that children may wear to school. 3. Children should wear comfortable clothes and shoes suitable for indoor and outdoor wear. 4. Remember classroom and playground safety, and dress your child with closed toed shoes. With sandals, they should be closed toe and have a strap across the heel. Flip Flops are not allowed. Alabama Day Care Licensing requires that all enrolled children have a change of clothes at the Center at all times. Please consider seasons and your child's growth during the program year. All clothing worn especially coats, sweaters, layered shirts, etc. should be labeled with the child's name. We request that your child's extra clothes are: · Play and Classroom appropriate · In case of potty accident, don't forget socks, shoes, and underwear/panties · Washed and returned if your child wears their extra set home 32

always accompany the child in to and out of the center.

The parent/guardian or designated person will

In/Out Form. It is mandated that the full legal names (initials and nicknames are not allowed) of BOTH the child and the responsible adult are used.

To receive all of the classroom and program benefits, you are encouraged to arrive on time daily. By, having your child signed in and seated in their class on time, you are allowing your child to enjoy their breakfast with classmates and assisting staff with an accurate breakfast/lunch count. If the child is arriving late, please contact your child's teacher to inform them of the circumstance.

Upon daily arrival at the center with your child and before departure of the center with your child, the designated adult will make sure the child is correctly signed in/out of the center on the Sign

When school dismisses, parents/guardians must be on time to pick up their child. Please call if

you know that your arrival will be late. This allows the teacher to talk with your child if he/she shows concern about the late arrival. (Please see Attendance Guidelines for more details) Remember, you can use persons designated on your Child's Pre-admission Record to pick up your child. 29

Section 6: Arrival and Departure Procedures Unfamiliar authorized persons shall be required to show photo ID (such as driver's license) before releasing a child. If you need to add/or change designated people/contacts to your child's record, it must be done in writing in advance. Section 7: Clothing and Personal Belongings

Section 7: Clothing and Personal Belongings Continued

6. Dress which is not acceptable include: a. Form fitting stretch clothing (spandex, Lycra, etc.) b. Inappropriate T-shirts/sweat shirts c. Tank tops/halter tops/shorts tops/low-cut tops/cropped

Early/Preschool Head Start participants (staff, parents/guardians, all visitors, substitutes, as well as children) are expected to wear clothes considered appropriate for the work place.

Adult's Clothing and Personal Belongings:

1. Clothes should be clean (fashionable is not necessary) and mended if necessary. 2. No bare midriffs or excessively revealing clothes are to be worn. 3. Hair should be clean and neatly groomed. 4. Appropriate shoes should be worn--no bare feet, bedroom shoes, or flip flop type shoes while children are present. If classroom is part of a local school, the school guidelines supersede this policy. 5. Cleanliness of body--appropriate control of body odor

d. Hats/caps/sweat bands/bandannas e. Torn or frayed clothing f. Clothing that contains extensive and/or offensive graphics or political messages are not permitted in the workplace g. Flip Flops h. Adult personal belongings should be left in the vehicle. The Center will not be responsible for lost, stolen, or damaged personal property

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Directions: This script is to be used by the staff during Parent Orientation (it is not a parent handout). The following is an outline of topics for staff to discuss with the parents at enrollment in conjunction with distribution of Parent Handbooks. Staff should encourage the parents to turn to the specified section of the handbook while discussing the topics with the parent.

Parent Orientation Script:

· Importance of working phone numbers and current emergency pickup info · Must be able to contact someone in case of illness, inclement weather, etc. · Let staff know if this information changes · Only the people you list can pick your child up from school · Let staff know if you need to add, delete, or change names/info · Licensing/Safety issue; protects staff, children and parents · Timely Arrival and Pick Up. · Children attend 6 ½ hours per day Breakfast/meal count · Child misses important learning that occurs in the morning · DHR can be notified of late pick ups · Be kind to staff; allow them to do paperwork and end their day · Children cannot be dropped off early · Check your child's folder daily for important information · Correct procedure for signing children in and out. · Print child's first and last name ­ no nicknames · Adults must sign first and last name ­ no initials (A.M. & P.M.) · Do not leave your child unless a staff person is present · Dress child for play and learning (sometimes it gets messy!). · Expect children to be hands on learners · Closed toe shoes are required (mulch, tripping, stay on)- no flip flops and shoes should

have a strap across the heel

· Must have seasonal and appropriate clothing at the center. · Change child if wet or dirty from play or in case of "accidents" · Write child's name on all children's belongings 2. No candy or food can be brought into to the center for parties or birthdays. · Licensing requirement, also agency policy (cost, allergies, etc) · Meals and snacks must be eaten at the center; children cannot take food home with · Siblings are not allowed to attend parties or other Head Start activities (Head Start policy

and a liability issue) them (USDA regulation)

· Parents are asked to allow Head Start to provide all food for parent meetings/activities

· Dental exams/treatment, physicals and Blue Slips. · Federally Mandated · Please follow up/work with staff to accomplish treatment · Children cannot attend w/an expired Blue Slip (*Staff- double check each Blue Slip!) · Let staff know about upcoming appts. (pending) 3. Possible health exclusions (fever, lice, etc.). · If fever or sick, keep home. Do not medicate and send to school! · Be considerate of other children & parents ­ don't share illnesses. · Will be notified of potential health concerns in center (chicken pox, lice) 4. Explain process for minor accidents. Only call if major (rare) · Minor Accident Information will be sent home. · If a Minor Accident requires treatment once child is at home, parents should seek

medical attention and explain to the physician that the child suffered and accident at school. · At this time, the physician should be told Head Start will be responsible for payment. Do not show insurance card or make a payment. · If the parent pays at the time of services, Head Start will not be able to pay for services. · Parents must notify staff immediately if medical attention is required.

· Discipline · We only use positive discipline and redirection at Head Start · Corporal punishment (spanking) is not allowed on site · Procedures for behavior and discipline issues are in place and will be shared with parents · Head Start now employs a Behavior Specialist who is available upon request 5. Client Behavior · Head Start expects that all of its clients will interact with its staff in a civilized manner

as needed

and will work to resolve any problems, conflicts, or issues in a manner that incorporates mutual respect for one another. · Unreasonable and/or disorderly conduct, language or mannerisms that threaten, intimidate, demean, harass, provoke staff or other parents, or are generally considered vulgar or offensive are not acceptable. · This same code of conduct applies to spouses, boyfriends-girlfriends, relatives, or any other person who may have contact with the Agency staff in relation to the enrollment of a particular child, children, or client.

· The agency, however, reserves the right to immediately terminate any or all services to any child/children, person, and/or family that management believes poses a threat to the safety and/or health of its other customers and/or staff REGARDLESS of the number of occurrences. 6. Parent conferences & home visits are required (Teachers and FSM) (Sec. 13) · Parents are required to come to center (2 X year) · Teachers and FSM will visit your home - explain purpose (up to 3 x year)

· Invite parent to volunteer and/or become Substitutes · Parent Involvement · IN-KIND! We NEED volunteers! · Help w/breakfast, lunch, naptime or read a book. Stay 30 minutes or all day. · Eligible for free lunch after 4 consecutive hours · Must eat/drink same food as the children (policy) · Explain what a Substitute packet is, what the qualifications are (GED, 19, 15 hrs of NEO

training, phys, etc.) and that the parent must volunteer for 40 hrs prior to becoming a substitute · Stress importance of volunteers (in-kind, limited budget) but also explain being paid to substitute & possibility of working at other sites. If interested, contact your FSM or ATL · Ask parents to let you know which days are best for them to help out or if they can't volunteer, are they willing to work on projects at home (cut out lamination, etc.)? · Opportunity for parents to obtain work experience

· Grievance Procedures (parent ­ teacher ­ FSM ­ ATL ­ Admin). · First address concerns or questions to child's teacher · Secondly, address concerns/questions to the Family Service Manager · Third, address concerns/questions to the Area Team Leader · Fourth, address concerns/questions to the Director @ C.O. · Grievance procedure in place (included in handbook) 7. Calendars --At this time give out a copy of your school calendar · Be prepared, plan ahead for child care · Classroom calendars will be sent home monthly ­ please read · In case of bad weather, center will follow the local school system's guidelines (radio and

television announcements) · In case of other center closings, staff will notify parents

· Child Abuse & Neglect · The Partnership's approach to staff training and development on identifying and

reporting child abuse and neglect take a helpful rather than punitive, attitude toward abusing or neglectful parents and other caretakers. · All Partnership Employees are mandatory reporters.

8. Contacting the Center · Staff have been informed them to allow the answering machine to pick up all incoming

calls during the hours of providing services to children. Therefore, we ask that parents leave their name, phone number and message on the answering machine. If it is an emergency, please state this is an emergency I need to be contacted as soon as possible. Staff will check their machines during naptime.

Subject: Parent Interaction Section: Family Services Program: Early/Preschool Head Start

_______________________________________________________________________ REGULATION REFERENCE: (2005) 45 CFR 1304.40 (a) (4) & (5)

POLICY:

A variety of opportunities will be offered to stimulate interaction with parents throughout the program year. The Family Service Manager will be responsible for ensuring parent interaction is coordinated and implemented at the center level.

PROCEDURE:

1. Family members will be provided parent involvement and educational activities that are responsive to their ongoing and expressed needs as individuals and as member of a group during Parent Center Committee and other activities throughout the program year. 2. Families will be welcomed as visitors and encouraged to observe their child as often as possible and to participate with children in group activities. 3. The Partnership will offer opportunities for parents to participate in the program as employees or volunteers. 4. Family Service Managers will coordinate opportunities for parents to work together and with other community members on activities they have helped developed and in which they have expressed and interest. Family Service Manager will use the Parent Interest Survey for additional parent interactions. 5. The Family Service Manager is expected to follow up on at least three of the checked family interest from the Parent Interest Survey, if it isn't trained on during a Parent Center Committee. 6. The Parent Interest Survey remains with the Family Service Manager to follow up with families on different interests. 7. The Family Service Manager is to document ALL follow up provided to families in FACS pro in the Program Information Report (PIR) section. 8. The Parent Interest Survey is to be accessible and available to be monitored by ATL as requested. 9. The following opportunities will be offered to parents to enhance parents knowledge and understanding of educational and developmental needs of their children: a. Pedestrian and Transportation b. Child development c. Family Literacy development & services d. Nutrition Education (Selection & Preparation and food budgeting) e. Medical and Dental Health Education (preventive medical & dental) f. Mental Health g. Parenting Techniques h. Transition i. Substance abuse, child abuse & neglect and domestic violence

j. Employment and skills training k. Fetal development (EHS) 10. Parent training opportunities will be offered to support families to influence the character and goals of those that have limited formal credentials, English proficiency and literacy skills. 11. Meetings and interactions with families will be respectful of each family's diversity & cultural and ethnic background. 12. Parents will have an opportunity to recommend enrichment opportunities (walking/on-site) for their child.

Subject: Parent/Community Representative Reimbursement Section: Family Services Program: Early/Preschool Head Start _________________ REGULATIONS REFERENCE:

(2005) 45 CFR 1304.50

POLICY:

Grantee and delegate agencies must enable income eligible parents to participate fully in their group responsibilities by providing, if necessary, reimbursement for reasonable expenses incurred. Therefore, the program will use the following policy and procedure to meet the standard.

PROCEDURE:

1. Parent/Community Representative must have permission from the Head Start Director prior to attending any training that will require reimbursement. 2. Parent/Community Representative may be required to give an overview of the attended training. 3. Parent/Community Representative will be responsible for submitting documentation from the training. This documentation must consist of but not limited to an agenda, hotel receipt, cab fare receipt (if applicable), and conference/training overview survey. 4. The Partnership will reimburse parents/community representative for "regular" scheduled lost wages if parent/community representative isn't able to secure employee leave. Parent must submit documentation for lost wages from employer during the days he/she attended training. 5. The Partnership will reimburse child care if parent/community representative has to pay in order to attend training/conference. The reimbursement will be a negotiable rate for the age and number of children of the attendee. 6. In order for a full reimbursement the proper Out of Town travel paperwork must be completed and submitted to the Family Service Manager and/or Area Team Leader within five (5) days after returning from the training. The report must be completed correctly and have all documentation attached before reimbursement is issued. 7. The appropriate Family Service Manager and/or Area Team Leader is responsible for ensuring that the parent completes and submits the form correctly and within the five- (5) days. 8. The Head Start Director or designated STL will be responsible for reviewing and approving the reimbursement.

Subject: Policy Council Section: Parent Involvement Program: Early/Preschool Head Start

_____________________________________________________________

REGULATION REFERENCE:

(2005) 45 CFR 1304.50

POLICY:

The Policy Council is made up of Early/Preschool Head Start parents and other individuals who are representatives of the community.

PROCEDURE:

1. Policy Council Composition: A majority of the members of the Policy Council must be parents or guardians of children currently enrolled in the program. This membership includes one parent representative elected from each Head Start center within our service area. The remaining Policy Council members will be community representatives. 2. Parent Members: Only parents or guardians of currently enrolled children are members of the Parent Center Committee and can be elected to serve on Policy Council. 3. Community Representative: These members represent public and private agencies, civic, community, or professional organizations which have a concern for children and families. Parents of former Early/Preschool Head Start children may serve as community representatives on the Policy Council. The Partnership Executive Director and Head Start Director will provide guidance in selecting representatives of the community. The number of community representatives may vary, but cannot exceed the balance of the total Council. All community representatives selected by the agency must be approved by elected parent members of the Policy Council. 4. Board Membership: The Partnership Board will include one voting representative from the Policy Council and the Policy Council will include one voting representative from the Partnership Board to ensure shared governance. 5. Staff Membership: Staff Members of the programs, or members of their families, shall not serve on the Policy Council. Family is defined as husband, wife, mother, sister, brother, son, daughter, grandparents, and in-laws of the preceding. The Staff may attend council meetings, upon request, in a non-voting capacity. If a parent member becomes a Head Start employee while serving on the Policy Council, that individual must resign from the Policy Council, the alternate member will become the representative, and a new alternate will be elected from the center. Parents who occasionally substitute for the Partnership are still eligible to serve on Policy Council.

6. Terms of Membership: Policy Council members will serve one-year terms, and total membership must be limited to no more than three (3) years total. All members must be approved annually. 7. The Policy Council will: a. Serve as a link between the Early/Preschool Head Start program and both public and private organizations, the Parent Center Committees, The Partnership Board of Directors, and the community it serves, b. Have the opportunity to provide input regarding program planning, policies and decisions, as outlined in the Performance Standards. They will receive a report on action taken by the Agency with regard to its recommendations. Policy Council Meetings: Training is to be conducted for Policy Council members regarding the policies governing the involvement of parents. This training is to be scheduled within the first ninety days of the new school year. 1. The first Policy Council meeting will be held within the first 45 days of the new program year. The purpose of the meeting is to provide training to members. 2. Policy Council members will participate in training, related to the following responsibilities: election of Policy Council members; participation in the annual selfassessment of the program, review the budget, service plans, selection criteria, program philosophy, long & short range goals, decisions to hire or terminate Early/Preschool Head Start employees. 3. Additional training is provided throughout the year as needed to enhance participation in program planning. 4. The roster of the Policy Council members and its officers will be distributed to the appropriate staff, i.e., Head Start Director and other staff as deemed appropriate by the Director. 5. Policy Council meeting notices will be mailed to members in advanced. 6. The Policy Council meeting dates will be posted in the center. 7. The Policy Council minutes are to be grouped together and filed in a section of the Parent Center Committee binder. 8. The ATL will be responsible for monitoring the Parent Center Committee meeting binder/folder during a center visit to ensure Policy Council minutes are made available for review by parents and/or staff.

Subject: Visitors and Substitutes Section: Parent Involvement Program: Early/Preschool Head Start

_______________________________________________________________________ REGULATION REFERENCE: (2005) 45 CFR 1304.40 (d), 1304.52 (j) (2), 1304.52 (k) (1), 1306.22 (2006) Alabama Minimum Standards 37-42:F, 43-53:G

POLICY:

All staff is responsible for recruiting visitors for the program to help meet the programs In-Kind match. All visitors must wear an adhesive tag or badge.

PROCEDURE:

1. Parent participation is not required as a condition of enrollment in the program. 2. A welcome sign will be visible in all classrooms/centers. 3. All visitors will be informed of ways they can assist in the classroom and/or center.

The parent handbook should be given to all regular visitors as orientation.

4. Reference the Volunteer Meals in the Nutrition section of the Operation Manual for providing meals for visitors. Visiting and/or volunteering on holiday events does not count toward lunch. 5. A visitor is NOT allowed to be counted in staff child ratio during anytime of program operation. 6. A Substitute who has completed the required paperwork (See staff qualifications in the Alabama Minimum Standards) and received 15 hours of New Staff Orientation (NEO) can be counted in staff child ratio. 7. The Area Team Leader is responsible for ensuring a Substitute has all the required documentation prior to working in a classroom. 8. Visitors and Substitutes will work under the supervision and direction of the classroom teacher. 9. Visitors and Substitutes must abide by the same policy and procedure as staff this includes eating the same meals as the children. 10. Those who do not comply with Head Start policies will be asked to limit their visiting. If a visitor becomes dangerous or aggressive staff must contact their Area Team Leader and reference the Client Behavior policy for guidance.

Revised 4/2010

Head Start

Delegation of Parental Authority Child's Name: _________________ Classroom Name/ID#:_________________

To Whom It May Concern: Pursuant to Code of Alabama 1975, Section 26-2A-7, I, legal custodian of the child(ren) identified below, do hereby delegate to: ________________________________________________________________________ Print or type name(s) of person(s) to whom authority is given ________________________________________________________________________ Print or type address ________________________________________________________________________ Print or type city, state, zip and telephone number a limited power of attorney granting physical custody and authority to make any decision relating to the child(ren)'s health, education, or maintenance. Child(ren)'s Name _______________________________________ _______________________________________ _______________________________________ Date of Birth _____________________ _____________________ _____________________

Authority to sign papers for Head Start Only! This authority includes the power to grant permission or consent for medical treatment, surgery, trips and participation in athletic events. No power is given to consent to the child(ren)'s marriage or adoption. This authority expires one (1) year from the date shown below unless cancelled, verbally or in writing, by me prior to that time. __________________________________ Print or type legal custodian's name __________________________________ Print or type legal custodian's name __________________________________ Print or type legal custodian's address __________________________________ City, state, zip __________________________________ Print or type witness's name __________________________________ Date __________________________________ Signature __________________________________ Signature __________________________________ Signature

Copy-Child's File

2010/2011 Family Service Parent Training Plan

Center___________________________

Month July August September October November December January February March April May June Pedestrian Safety-Parent Orientation Family of Readers/Star Fatherhood/Male Involvement Family of Readers/Star/RIF Fatherhood/Male Involvement Family of Readers/Star Fatherhood/Male Involvement/RIF/Reading Challenge/Healthy marriage/Relationship eclk.ohs.hhs.gov/hslc Family of Readers/Star/Transition Transition/RIF Topic Type of Training Mtg. Handout Planned Guest or Resource

This training plan is to be posted in a central location the each center by August 31st Family Service Manager: _________________________ Phone: _____________

2010/2011 Servicio de Familia Plan de Entrenamiento del Padre

Centro____________________________ Mes Julio Tema Tipo de Entrenamiento Junta Folleto Invitado o Recurso

Agosto Seguridad Peatonal Orientación de Padres Septiembre Familia de lectores/Estrella Octubre Paternidad/Participación Masculino Noviembre Familia de Lectores/Estrella/RIF Diciembre Paternidad/Participación Masculino Enero Familia de Lectores/Estrella Febrero Paternidad/Participación Masculino/RIF/Desafío de Leer/Matrimonio Saludable/Relación eclk.ohs.hhs.gov/hslc Marzo Familia de Lectores/Estrella/Transición Abril Transición/RIF Mayo Julio Este plan de entrenamiento debe estar en una locación central en cada centro para el 31 de Agosto Gerente de Servicios de Familia:____________________________ Teléfono:______________________

Revised 8.19.09

FAMILY & COMMUNITY SERVICES MONTHLY REPORTING Center:

Activity

Parent Center Committee Meeting

# of Parents attending the Parent Center Comm. Meeting Aug09 Sep09

FSM:

Oct09 Nov09 Dec09 Jan10 Feb10 Mar10 Apr10 May10 Jun10 Totals

# of FPAP Home Visits Completed

REFERRALS INITIATED

# Emergency Crisis Intervention # Housing Assistance # Services to Homeless Families # ESL Training # Transportation Assistance # Job Training Referrals # Mental Health Services # Substance Abuse Prevention or treatment # Child abuse and neglect services # Domestic Violence Services # Child Support Assistance # of Health Education (including prenatal education) #Assistance to families of incarcerated individuals # of Healthy Marriages Education Relations Projects # of Parenting Education # of families that received at least one of the services listed below under referrals # of families receiving WIC # of enrolled children whose fathers/father figures participated in these activities # Community Partner Contacts # of homeless children served # of homeless families who acquired housing during the enrollment year

Revised 7/2010

Head Start Parent Interest Survey

Center:______________________ Family Member ____________________ Father Mother Grandparent Child's Name_______________ Other __________________

FSM will follow up on at least 3 of the checked Family Interest items.

Parenting Discipline issues Child development Communicating with children Anger Management Custody/legal issues Fun family activities Reading to children Single parent Father activities Tax Preparation Grandparents raising children Self esteem Scrapbooking Healthy Relationships/Marriage Develop a family budget 1st time home loan/counseling F/U Date ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ F/U Date ________ ________ ________ ________ ________ ________ Health/Nutrition Family Planning Stress Management Violence Prevention Drug/alcohol information Exercise programs Nutrition ideas Health meals & snacks Childhood illnesses F/U Date _______ _______ _______ ________ ________ _______ _______ _______

What would you like information about?

Fatherhood Initiative Father lives locally and can Address: be contacted to participate in Fatherhood Initiative Phone: activities. Father is not available to participate in Fatherhood Initiative activities.

Education and Employment GED classes ESL classes Learning about computers & internet Getting a new job Keeping a job Support groups

Head Start provides parent interactions, trainings, and home visits/parent conferences. Please check which would be better for you. ____AM _____PM ________ I am interseted in being a Classroom Substitiute ________ I am interested in more information about other Home Energy Assistance Homebuyer Education Housing Counseling Foster Grandparents Meals on Wheels for Head Start. services offered by the agency. Emergency Assistance Weatherization Volunteer Income Tax Assistance 2-1-1 Information & Referral Senior Companions

Original-Family Service Manager

Revised 7/2010

Head Start Parent Interest Survey Encuesta de Intereses de Familia

Escuela:______________________ Miembro de Familia ____________________ Padre Madre Abuelos Nombre de Niño(a)_______________ Otro__________________

¿Que clase de informes quiere usted?

FSM va a darles informes sobre no mas que 3.

Siendo Padres La Disciplina Desarollo de Niños Comunicándose con niños Controlar Enojo Custodia legal Actividades para familia Leer con su hijo(a) Pariente Único Actividades con papá Preparacíon de taxes Abuelos criando nietos Amorpropio Libros de recuerdo Matrimonio sano El dinero y la familia Comprando casa Educacíon y Empleo GED cursos ESL cursos Cursos de computador & internet Empleo Nuevo Continuar en su trabajo Grupos de apoyo F/U Date ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ ________ F/U Date ________ ________ ________ ________ ________ ________ Salud y Nutricíon Plan de familia Controlar tensíon Prevencíon de violencía Drogas y alcohol Programas de ejercicío Ideas nutritivas Comidas nutriciosas Enfermedades de niñez Iniciativa de Padres Direccíon: Papá vive cerca y puede participar en actividades Teléfono: Papá no puede participar en actividades F/U Date _______ _______ _______ ________ ________ _______ _______ _______

Head Start facilita juntas de familia, visitas a casa y conferencias con padres. ____AM _____PM Por favor marque cuando sería mejor para su familia. ________ Estoy interesada en ayudar como Maestra Substituta para Head Start. ________ Estoy interesado en informacíon acerca de otros servicios ofrecidos. Ayuda con cuenta eléctrica Ayuda en Emergencia Informes de Comprar Casa Insulacíon para domicilio Consejos en buscar domicilio Ayuda con hacer Taxes/impuestos Abuelos Adoptivos 2-1-1 Informacíon & Referecia Comidas por Ruedas Ayuda para Ancianos Original-Family Service Manager

WELCOME PARENTS

BIENVENIDOS PADRES DE FAMILIA

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