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VDA 6.3 Audit Report : Assessment of Quality Capability

Audited organisation (supplier): 0 Supplier No: Contract issued by Reason for contract: 0 Date: Contract No.: 00/01/1900

Location:

Process / Product Overall process P2 to P7 Product group 0

Assessment Index

Achieved

Classified

Findings / requirements

EG

EPN EPN EPN EPN

n.b.

0% 0% 0% 0%

n.b.

0 0 0 0

Classification scale: A = 90 - 100% quality-capable; B >= 80 - 90% conditionally quality -capable; C = 0 - < 80% not quality capable. Additional questions included in the assessment ? Audit history / Certificates Audit basis

O Yes

(X) No

Date

Carried out

Result

Distribution:

Participants:

1. Timings for improvement plan::

---

For actions see "improvement program" and/or "Immediate actions"

Auditor:

Audit leader:

Distribution to external allowed ?: O Yes (x) No

Signed for organisation: 0

VDA

A

P2

Prozessaudit VDA 6.3 Assessment Matrix

Achievement level [%]

Contract:

Development

Project Management

.2.1 .2.2* .2.3 .2.4 .2.5* .2.6 .2.7* Generic baseline

G1 G2 G3 G4

PV EPM

ZI

KO

RI

n.b.

n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b.

n.b.

n.b.

n.b.

P3 Planning the product and process development

Product

.3.1 .3.2* .3.3 .3.4 .3.5 EPdP

Process

.3.1 .3.2* .3.3 .3.4 .3.5 EPzP

n.b.

n.b. n.b. n.b. n.b.

n.b.

n.b. n.b. n.b. n.b. n.b.

n.b.

EPP

n.b.

EPP [%] =

EPdP + EPzP 2

n.b.

n.b.

n.b.

n.b.

P4 Carrying out the product and process development

Product

.4.1 .4.2 .4.3 .4.4 .4.5* 4.6. 4.7. 4.8. 4.9. EPdR

Process

.4.1 .4.2 .4.3 .4.4 .4.5* .4.6 .4.7 .4.8 .4.9

n.b.

n.b. n.b. n.b. n.b. n.a. n.a. n.b. n.b.

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b.

n.b.

EPzR

n.b.

EPR

n.b.

EPR [%] =

EPdR + EPzR 2

n.b.

n.b.

n.b.

n.b.

B

Full production

.5.1* .5.2 .5.3 .5.4* .5.5* .5.6 .5.7

P5 Supplier management P6 Process analyse / production

1 Process Input 6.1.1* .6.1.2 6.1.3 6.1.4 6.1.5

n.b. n.b. n.b. n.b. n.b. n.b. n.b.

ELM

n.b.

n.b.

n.b.

n.b.

n.b.

2 Work content / Process sequence 6.2.1* .6.2.2 6.2.3* 6.2.4* 6.2.5 6.2.6

3 Process support 6.3.1 6.3.2* 6.3.3

4 Material resourcen 6.4.1 6.4.2* 6.4.3 6.4.4

5 Prozess effectivness level 6.5.1 6.5.2 6.5.3* 6.5.4*

6 Process result / output 6.6.1* 6.6.2 6.6.3 6.6.4

Process stage achivement level

7 Transport und part handling 6.1.2 .6.1.3 .6.1.4 .6.2.5 .6.2.6 .6.4.4 .6.6.2 .6.6.3

G1

Generic baseline

G2 G3 G4

Process stage 1:

0

E1

PV

ZI

KO

RI

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b.

0

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

0

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

E2

n.b. n.b.

E3

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

10

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

Process stage 2:

n.b. n.b. n.b. n.b. n.b. n.b.

0

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

E4

Process stage 3: Process stage 4:

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

0

n.b. n.b.

E5

n.b. n.b. n.b. n.b. n.b. n.b.

0

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

E6

Process stage 5: Process stage 6:

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

0

n.b. n.b.

E7

n.b. n.b. n.b. n.b. n.b. n.b.

0

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

E8

Process stage 7: Process stage 8:

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

0

n.b. n.b.

E9

n.b. n.b. n.b. n.b. n.b. n.b.

0

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

E10

Process stage 9: Process stage 10:

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

n.b. n.b.

n.b. n.b. n.b.

n.b. n.b. n.b. n.b.

Assessments of sub-elements in the process analysis (mean value, stage 1 -n)

1.1 .2 .3 .4 .5 2.1 .2 .3 .4 .5 .6 3.1 .2 .3 4.1 .2 .3 .4 5.1 .2 .3 .4 6.1 .2 .3 .4

6.1.2

.6.1.3 .6.1.4 .6.2.5 .6.2.6 .6.4.4 .6.6.2 .6.6.3

n.b.

n.b.

n.b. n.b. n.b.

Eu1

n.b. n.b. n.b. n.b. n.b. n.b.

Eu2

n.b. n.b. n.b.

Eu3

n.b. n.b. n.b. n.b.

Eu4

.7.1* .7.2

n.b.

n.b.

Eu5

n.b.

n.b.

n.b. n.b. n.b. n.b.

Eu6

EPG

n.b.

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b.

Transport part handling:

n.b.

n.b.

n.b.

n.b.

.7.3* .7.4 .7.5 .7.6

n.b.

n.b.

Eu7

n.b.

P7 Customer support / customer satisfaction / service

n.b. n.b. n.b. n.b. n.b. n.b.

EK

n.b.

n.b.

n.b.

n.b.

n.b.

Achivement levels against generic baseline Overall achivement level EG: EG [%] = EP [%] =

Note: "n.b." = Question not assessed. "n.a." = question not applicable.

PV

ZI

KO

RI

n.b.

n.b.

n.b.

n.b.

ED [%] =

EPM + EPP+ EPR 3 ELM + EPG + EK 3

Achivement level

Classified

Classified

ED [%]

n.b.

n.b. n.b.

EPM+EPP+EPR+ELM+EPG+EK 6

n.b.

n.b.

EP[%]

n.b.

Classification results (A,B,C) must be entered manualy bearing mind the downgrading rules !

Seite 2

Evaluation matrix

Prozessaudit

Improvement program

Supplier : Location : 0 0 Contract No. Date : 10/08/11

to be completed by the auditor Questio n No. Points Pos. Weaknesses / recommended actions, findings Supplier management Enter Text Enter Text Enter Text Enter Text Enter Text Enter Text Process analysis / production What goes into the process ? Process Input Enter Text Enter Text Enter Text Enter Text Enter Text Work contect / process sequence (are all production processes controlled ?) Enter Text Enter Text Enter Text Enter Text Enter Text Enter Text Process support / personnel resources Enter Text Enter Text Enter Text Material Ressources Enter Text Enter Text Enter Text Enter Text Process effectiveness level (integrate effectiveness, efficiency and elimination of waste) Enter Text Enter Text n.b. n.b. n.b. n.b. n.b. n.b. n.b.

to be completed by the audited operation Actions and cause analysis by the organisation Timing Responsible Effectivness

P5 5.1 5.2 5.3 5.4 5.5 5.6 5.7 P6 6.1 6.1.1 6.1.2 6.1.3 6.1.4 6.1.5 6.2 6.2.1 6.2.2 6.2.3 6.2.4 6.2.5 6.2.6 6.3 6.3.1 6.3.2 6.3.3 6.4 6.4.1 6.4.2 6.4.3 6.4.4 6.5 6.5.1 6.5.2

I,

Prozessaudit

Improvement program

Supplier : Location : 0 0 Contract No. Date : 10/08/11

to be completed by the auditor Questio n No. Points Pos. Weaknesses / recommended actions, findings Enter Text Enter Text What should the process produce ? (Output) Enter Text Enter Text Enter Text Enter Text Customer support / customer satisfaction / service Enter Text Enter Text Enter Text Enter Text Enter Text Enter Text n.b. n.b. n.b. n.b. n.b. n.b.

to be completed by the audited operation Actions and cause analysis by the organisation Timing Responsible Effectivness

6.5.3 6.5.4 6.6 6.6.1 6.6.2 6.6.3 6.6.4 P7 7.1 7.2 7.3 7.4 7.5 7.6

I,

Prozessaudit

Sofortm. 5/8

Immediate actions of the organization to ensure correct product quality

Supplier : Location : 0 0 Contract-no: Date : 10/08/11

to be completed by the auditor Quest ion Weaknesses / recommended actions, findings Points Pos.

to be completed by the audited operation Actions and cause analysis by the organisation Effectivness (%) Timing responsible remarks

Signature

Date

General Manager

Production Manager

Quality Manager

I,

Produkt- und Prozessaudit

Data Input to generate the report

Contract Date: Audit reason Auftraggeber (Name, Abteilung): Auditor: Lead Auditor Supplier no.: DUNS-Nr.: Supplier / organization Street Manufacturing location Supplier responsible Location phone fax / e-mail

Blue fields are input fields !

Department: Department: Function Name: General mananger Plant manager Quality manager Customer service Research / Development Auditteilnehmer

Last audit results / certificates Certificate / Audit report-no Date of issue Auditor result

Product group : Product group no. Product name

First

Second

Third

Fourth

Bitte hier die Ergebnisse des letzten Audits eintragen Process stage: 1 2 3 4 5 6 7 8 9 10 Description: E1 - E10 Process step-No.: last audit result

evaluation elements

EU1 EU2 EU3 EU4 EU5 EU6 EU7

Generic baseline

PV ZI KO RI

Asignment process steps to product groups by X marking Product group 1 Process step Product group 2 Product group 3 Product group 4

Distribution list: supplier name 1 name 2 name 3 Distribution Tenneco 1.: 2.: 3.: 4.: 5.: 6.: 7.: 8.: 9.: 10.: Department name

I,

A 2 3 4 5 6 7

B

C

D

E

F

G

H

I

J

K

L

M

N

*Sternchen

Process audit

Result VDA 6.3 Questionaere Process audit Location : 0 Question Allgemein

Contract : Date :

00/01/00

No.

9

Weaknesses / recommended actions, findings

P2

12

Project Management

ls the project organisation (project management) established and are tasks & authorities specified for the team leader and team members? Are the resources required for the project development planned and available and are all changes displayed'? Is there a project pIan and has this been agreed with the customer? Is change management in the project ensured by the project organisation ? Are the responsible personnel within the organisation and in the customer's company involved in the change control system ? Is there a QM plan for the project ? is this implemented and monitored regularly for compliance ? ls there an established escalation process and is this implemented effectively ?

2.1

13

n.b.

Enter Text

2.2

14

x

n.b. n.b. n.b. n.b. n.b. n.b. Process Product

Enter Text Enter Text Enter Text Enter Text Enter Text Enter Text

2.3

15

2.4

16

2.5

17

x

2.6

18

2.7

19

x

P3

20 21 3.1

Planning the product and process development

3.2

22

x

3.3

23

Are the product and process-specific requirements laid down ? n.b. n.b. Has manufacturing feasibility been assessed in a cross - functional n.b. n.b. manner, based on the requirements which have been determined for product & process. Are there pIans for the product and process development ? n.b. n.b. Have the necessary resources been taken into account for the product and process development ? ls QM planning arranged for sourcing bought-in products and services ? n.b. n.b. n.b. n.b. Process Product

Enter Text Enter Text

Enter Text Enter Text Enter Text

3.4

24

3.5

25

P4

26

Carrying out the product and process development

4.1

27

4.2

28

4.3

29 30

Have the Product FMEA / Process FMEA been drawn up ? Are they n.b. n.b. up-dated as the project progresses and are corrective actions laid down ? Are the stipulations arising from the plans for product and process n.b. n.b. development put into effect? Are the personnel resources in place and qualified ? n.b. n.b. ls the infrastructure in place and appropriate ? x Based on the requirements, are the necessary evidence and releases available for the various phases ? n.b. n.b. n.b. n.b.

Enter Text

Enter Text Enter Text Enter Text Enter Text

4.4 4.5

31

4.6

32

Are the productions control plans used for the various phases and n.a. are production, test and inspection documents derived from them ? Has a pre-production run been carried out under serial production conditions to obtain production approval / release ? Are the planning activities associated with sourcing outside products and services implemented effectively ? ls the transfer of the project to production controlled in order to secure the product launch ?

n.a.

n.b. 4.6 is not applicable for product development Enter Text

4.7

33

n.b. 4.7 is not applicable for product development Enter Text Enter Text Enter Text

4.8

34

n.b. n.b. n.b. n.b. Allgemein n.b. n.b. n.b. n.b. n.b. n.b.

4.9

35

P5

36

Supplier management

x Are only approved/released and quality -capabIe suppliers selected ? Are the customer's requirements taken into account in the supply chain ? Have target agreements for delivery performance been agreed with suppliers and put into operation ? Are the necessary approvals/releases available for the outsourced products and services ? ls the quality of the outsourced products and services ensured ? Are incoming goods stored appropriately ?

5.1

37

Enter Text Enter Text Enter Text Enter Text Enter Text Enter Text Enter Text Process steps Prozessschritte nach Bedarf in der Eingabemaske eintragen aktiviert die Übertragung der Bewertung in den Maßnahmenplan !

5.2

38

5.3

39

5.4

40

x x

5.5

41

5.6

42

5.7

43 44

Are personnel qualified for the various tasks and are responsibilities n.b. defined ?

P6

6.1

Process analyze / Serial Production

What goes into the process ? process input

45

6.1.1 x

46

6.1.2

47

Has the project been transferred from development to serial production ? Are the necessary quantities / production batch sizes of incoming materials available at the right time and at the right place (stores; workstation) ?

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text

6.1.3

48

6.1.4

49

Are incoming materials stored appropriately and are transport n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text facilities / packing arrangements suitable for the special characteristics of the incoming materials ? Are the necessary identifications / records / approvals available and n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text allocated appropriately to the incoming materials ?

I,

A

B

C

D

E

F

G

H

I

J

K

L

M

N

No.

9

Question Are changes to the product or process in the course of serial production tracked and documented ? Are all production processes controlled ? (process sequence) Are all the relevant details listed in the production and test/inspection documents, based on the production control plan ?

Weaknesses / recommended actions, findings n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text

6.1.5

50 12 51

6.2 6.2.1 x

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text

52

6.2.2

53

6.2.3 x

54

6.2.4 x

55

Are production operations checked / approved and are setting data n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text logged ? Can the customer's specific product requirements be satisfied with n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text the production facilities used ? Are significant characteristics controlled in production ? n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text Are scrap , rework and setting parts kept separate and identified ? n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text

6.2.5

56

6.2.6

57 58 59 60 61

6.3 6.3.1 6.3.2 x 6.3.3 6.4

ls the flow of materials and parts secured against mixing /wrong n.b. n.b. n.b. items ? What functions support the process ? ( personnel resources) Are operators given responsibility and authority to monitor the n.b. n.b. n.b. quality of product and process ? Are the operators able to carry out their allotted tasks and are their n.b. n.b. n.b. qualifications kept up -to-date ? n.b. n.b. n.b. Is there a personnel employment plan ? What facilities are used to achieve the process ? (material resources) How are the maintenance and overhaul of production facilities / tools controlled ?

n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text

62

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text

6.4.1

63 64

6.4.2 x 6.4.3

Can the quality requirements be monitored effectively with the test, n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text inspection and measurement facilities employed ? n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text Are the work-stations and test/inspection areas suitable for requirements ? n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text Are tools, equipment and test/inspection facilities stored correctly ? How effectively is the process carried out ? (effectiveness, efficiency,elimination of waste) Are target requirements set for product and process ?

65

6.4.4

66

6.5

67

6.5.1

68

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text

6.5.2

69

Are quality and process data logged in such a way that they can be n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text assessed ? ln the case of deviations from product and process requirements, are the causes analysed and the corrective actions checked for effectiveness ? Are processes and products audited regularly ? What should the process produce ? (process result / output) Are the customer requirements met in terms of product and process ? Are quantities / production batch sizes aligned with requirements and are they forwarded to the next process stage in a targeted manner ? Are products / components stored in an appropriate manner and are transport facilities / packing arrangements suitable for the special characteristics of the products / components ? Are the necessary records / releases carried out and stored appropriately ? n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text

6.5.3 x

70

6.5.4 x

71

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text

6.6

72

6.6.1 x

73

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text

6.6.2

74

6.6.3

75

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text

6.6.4

76

n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. n.b. Enter Text

P7

77

Customer support / customer satisfaction / service

x Are the customer's requirements satisfied regarding QM system, product (on delivery) and process ? Is customer support ensured ? Is the supply of parts ensured ?

7.1

78

n.b. n.b. n.b.

General

Enter Text Enter Text Enter Text Enter Text

7.2

79 80

7.3 7.4

x

81

7.5

82

7.6

83 84

If there are deviations from quality requirements, are failure n.b. analyses carried out and corrective actions implemented effectively ? Is there a process which ensures that analysis of defective parts is n.b. carried out ? Are personnel qualified for the various tasks and are responsibilities n.b. defined ?

Enter Text Enter Text

I,

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