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ePAYMENT

NEW ONLINE RENT PAYMENT OPTION

For your convenience, the New York City Housing Authority (NYCHA) is pleased to announce a new rent payment option that enables you to pay your rent online, directly from your checking or savings account. You can use this online electronic payment or ePayment option to pay your rent or you can continue to pay your rent: by mailing it to Lockbox. in person at any authorized cash payment location. via the Automatic Payroll Rent Deduction Program, if you are an employee of a New York City Agency and a NYCHA resident who receives a bi-weekly or semimonthly paycheck or in person at the Carver Bank branch at Pathmark located at 300 West 145th St. in Manhattan.

PAYING RENT BY ePAYMENT ONLINE

HOW TO ACCESS ePAYMENT

Online ePayment allows you to electronically transfer funds from your checking or savings account to NYCHA. There is a $1.00 processing fee for each transaction.

SAFETY AND SECURITY

Log on to NYCHA's website at nyc.gov/nycha. Click on the "Online Rent Payment" logo. This link will take you directly to the ePayment system on NYCHA's website, where you can pay your rent. The ePayment system is easy to use. The website is interactive and will guide you through the necessary steps to make ePayments. You will need your 9 digit NYCHA Tenant ID number and your 9 digit account number to complete your ePayment. These numbers are printed on your "Remittance Slip." or "Bank Acceptance Slip." You will need your nine digit bank routing number, which is located on the bottom left side of your check and your checking or savings account number. Visit your bank's website or call for assistance if you do not know your bank routing number.

QUESTIONS ABOUT THE NYCHA ePAYMENT SYSTEM CAN BE DIRECTED TO (212) 306-6776.

Paying your rent through the ePayment system is safe, convenient and saves time. All information remains confidential and is protected by all access and confidentiality provisions of Federal, State and City of New York laws.

TIME FRAMES

ePayments made before 6:00 PM EST will be credited to your rent account the same day. Payments made after 6:00 PM will be credited the next business day. Payments made on weekends and Federal holidays, when banks are closed, will be credited on the next business day.

You can also access NYCHA's website at nyc.gov/nycha for frequently asked questions and answers about the ePayment system.

Information

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