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KAIZEN College New Zealand

®

World Class Kaizen and Lean Training

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Program 2009

Introduction

A Brief Flashback: Over the last year there were many highlights. Many College participants have completed another step towards their goal of becoming KAIZEN ®Managers. Hence once again there were both KAIZEN® Managers and KAIZEN® Coach graduates for 2008. In addition this year concluded on a high note with the 11,000th KAIZEN® College participant since its foundation in 1997.

Looking ahead: During the year ahead we are committed to developing the international KAIZEN® College. This is driven by increased market awareness and client demand. In addition to our established, high quality seminars we are proud to introduce an extended program and offer expertise and training in new areas. The whole KAIZEN® team look forward to welcoming you at one of the numerous worldwide events organised by KAIZEN® College New Zealand.

Danie Vermeulen

CEO KAIZEN® Institute New Zealand Ltd.

Richard Steel

COO KAIZEN® Institute New Zealand Ltd.

KAIZEN® Management System

There are many isolated initiatives that can deliver short term improvements for a company. However, to achieve sustained long term success it is essential that all facets of a company are approached in a systematic manner, based on world class methodologies. The KAIZEN Management System contributes to the overall success of a company. Based on the Toyota Production System key areas for focus are; quality, costs, logistics, staff motivation, safety, technology and the environment. Every aspect of the value chain is addressed - from the external supplier, through a company's internal processes, finally to the end customer. Our recommendation as an initial step towards achieving World Class Performance is a review of the current situation by an experienced KAIZEN consultant. The KAIZEN Management System Audit encompasses all significant aspects of a company. This audit serves to determine which Lean tools will deliver the greatest gains during the KAIZEN process. It is important to establish a culture of continuous improvement throughout the entire company. All staff members, from shop floor to the boardroom, are involved and trained in KAIZEN methodologies, developing a KAIZEN management culture which will ensure its long term success.

KAIZEN College New Zealand 2009 Seminars

World class Kaizen and Lean Training

®

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Public modules

Lean Foundations Total Service Management Total Flow Management Introduction to Kaizen Value Stream Mapping Lean Supply Chain Lean Measurement (Accounting) Sales & Operations Planning Lean Problem Solving

Duration

3 days 3 days 3 days 1 day 1 day 1 day 1 day 1 day 1 day

Price

NZ$2995+GST NZ$2995+GST NZ$2995+GST NZ$750+GST NZ$750+GST NZ$750+GST NZ$750+GST NZ$750+GST NZ$750+GST

Scheduled dates at www.nz.kaizen.com

Seminar overview:

3 days seminars:

KAIZEN® Foundations TFM Foundations Total Service Management

1 day seminars:

Lean Supply Chain

Lean Measurement

Introduction to KAIZEN®

Value Stream Mapping Tel.: +64 9 916 5030 Email: [email protected] Internet: www.nz.kaizen.com

Sales & Operations Planning

Lean Problem Solving

www.nz.kaizen.com

KAIZEN Foundations

Objectives

Participants will understand the origin, principles and philosophy of KAIZEN®. Anti-waste awareness is rekindled through practical hands-on exercises in the workplace. Techniques are practiced to systematically identify and eliminate areas of waste.

®

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Contents

· Origin and development of KAIZEN® · KAIZEN® philosophy (GEMBA, MUDA, etc.) · LEAN tools and their relationship with KAIZEN® · Waste in the production and service area · MUDA searching - live on-the-spot · Presentation of potential improvement · 5S campaign, benefits of standardisation · Deming circle (SDCA / PDCA) · Structured problem solving · 7 quality tools · Success control through visual management · Motivation of staff in the KAIZEN® process · KAIZEN® in the administrative area

Dates

Target Group

All technical, administrative and management-level employees who need to better understand and practice the fundamental principles and methods of KAIZEN® and Lean Tools.

Time

08:30 ­ 17:00 each day

Price

NZ$2,995.00 + GST per person , including refreshments, lunch and seminar documentation

Eliminating waste Step-bystep

www.nz.kaizen.com

TFM Foundations (TFM)

®

Total Flow Management explains and demonstrates the core principles and techniques of the Toyota Production System (TPS) or Lean Manufacturing through combination of classroom training and a practical simulation.

Objectives

Participants in the TFM training course will understand the objectives and methods of TFM philosophy and lean manufacturing, with a view to implementation in their own enterprise. They will be able to identify waste in production and systematically eliminate the underlying causes using TFM tools.

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Contents

· Lean Principles applied through the Total Flow Management model

· Identifying waste through overproduction and inventory from batch production · Responding to customer demand and One-Piece-Flow · Production line design Standard Work · Supplying of lines · Principles of the PULL System · Principles of KanBan and the "Supermarket" replenishment concept · Production Levelling and the reduction of set-up time (SMED)

Date

Target Group

Everyone who is responsible for the implementation and management of Lean and KAIZEN® initiatives. Production, planning, supply chain, material and production control, education and training staff as well as Continuous Improvement practitioners.

Time

08:30 ­ 17:00 each day

Price

NZ$ 2,995 + GST per person, including refreshments, lunch and seminar documentation

Put your material in flow

www.nz.kaizen.com

Total Service Management (TSM)

Objectives

The aim of the seminar is to make participants aware of waste in the office and service area and to direct their improvement effort in wider value creation initiatives in their own workplace. The key learning outcome of the training seminar is the practice of systematic improvement of processes and procedures with the aid of proven KAIZEN® and lean methods. This reduces costs, improves productivity and leads to higher internal and external customer satisfaction.

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Contents

·Increased awareness of waste (types of loss) ·Total Service Management Model and its application ·Improved self-organisation with the 5S campaign ·Improved cooperation through standardisation ·Effective process analysis using process mapping ·Problem-solving story for the improvement of specific problems ·Focused improvements through team working ·Development of measurable objectives ·Examples of flexible workplaces ·Strategies to implement Total Service Management ·Implementation road map

Dates

Target Group

Every person in the office/service area seeking to improve their value stream. Staff, managers and practitioners, who wish to make the administration process more customer-friendly and service oriented. Employees from : Contact Centre, Customer Services, Finance and general administration areas, as well as key staff seeking to learn how KAIZEN® can be applied within the service industry.

Time

08:30 ­ 17:00 each day

Price

NZ$ 2,995 + GST per person, including refreshments, lunch and seminar documentation

Boosting efficiency in service and administration

www.nz.kaizen.com

Introduction to KAIZEN

Objectives

®

In this one day seminar participants will learn how KAIZEN® and Lean Concepts apply to any business and explains the founding principles to create sustained improvement using world class tools and techniques.

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Contents

· Origin and development of KAIZEN® · KAIZEN® philosophy (GEMBA, MUDA, etc.) · LEAN tools and their relationship with KAIZEN® · 7 Wastes & 3 M's (Muda, Muri & Mura) · 5S campaign · Visual management · Practical group exercises to illustrate and apply principles

Dates

Target Group

Designed for participants who are new or wanting to increase their awareness and fundamental knowledge of the KAIZEN®/Lean philosophies pioneered in Japanese companies such as Toyota, Sony and Panasonic.

Time

08:30 ­ 17:00

Price

NZ$750.00 + GST per person, including refreshments, lunch and seminar documentation

Eliminating waste Step-bystep

www.nz.kaizen.com

Lean Problem Solving

Objectives

Our two day Lean Problem Solving seminar explains the Lean approach to problem solving. Using Toyota as an example, participants will practice the "scientific method" and combine tools and techniques from Ishikawa to identify and solve problems and implement them in a structured way.

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Contents

· Lean Diagnosis and GEMBA KAIZEN · MUDA Walk · Structured problem solving · Root cause analysis · Data analysis & 7 quality tools · Goals and target setting · PDCA & SDCA · Implementation Planning · Practical group exercises

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Dates

Target Group

Any continuous improvement initiative requires your leaders and employees to apply structured problem solving at all levels.

Time

08.30 ­ 17:00

Price

NZ$1995.00 + GST per person, including refreshments, lunch and seminar documentation

Eliminating waste Step-bystep

www.nz.kaizen.com

Introduction to Lean Supply Chain

Objectives

This one day Lean Supply Chain course will introduce participants to key lean supply chain concepts like Pull Planning and Total Flow Management.

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Contents

· LEAN / KAIZEN® principles and tools and their application in Supply Chain Management · · Introduction to Pull Planning concepts The relationship between Lean Supply Chain and Sales & Operations Planning · · Introduction to Total Flow Management Beer Game (hands-on exercise)

Dates

Target Group

This course will challenge participants to assess the efficiency of their own supply chains.

Time

08:30 ­ 17:00

Price

NZ$750.00 + GST per person, including refreshments, lunch and seminar documentation

Eliminating waste Step-bystep

www.nz.kaizen.com

Executive Sales & Operations Planning

Objectives

This one day overview presented by Danie Vermeulen. It outlines S&OP guru, Tom Wallace's proven approach to Executive S&OP. It gives you a good starting point to kick off or revive your Sales & Operations Planning process. This course will also help you to plan your S&OP implementation.

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Contents

· · · · · · · · · · · · · · · · LEAN / KAIZEN principles and tools and their relation to S&OP S&OP What It Is and Where It Fits Financial Planning, The Role Of Top Management Benefits Relationship With Other Tools, The Logic of S&OP Display Of Information The Defined Process For Decision Making Demand Planning - Principles And Radical Thoughts Demand Planning - The Process Supply Planning The Pre-meeting And Executive Meeting Risk Management Implementation Principles Fixing A Broken Executive S&OP Process Kickoff Session Executive Management Pilots, (Expansion, Full Financial Integration)

Dates

Target Group

This course is designed for all members of S&OP Team in your organisation to review and plan your S&OP implementation.

Time

08:30 ­ 17:00

Price

NZ$750.00 + GST per person , including refreshments, lunch and seminar documentation

Eliminating waste Step-bystep

www.nz.kaizen.com

Value Stream Mapping Seminar

Objectives

This interactive seminar trains participants on how to create value stream map by capturing the current state data and then apply the lean principles to identify improvement opportunities. This technique also helps to identify critical data to distinguish value-added vs. non-value-added processes.

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DELIVERY RELIABILITY

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INVENTORY

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FAULTS

CULTURE

MOTIVATION

Contents

· · Introduction to VSM Data collection & create a Value Stream Map · · Creating a Value Stream Design Lean diagnosis and Kaizen vision to illustrate and apply principles · Practical Group Exercise

Dates

Target Group

Our value stream mapping seminar is targeted at new or experienced practitioners looking to develop their mapping and improvement skills.

Time

08:30 ­ 17:00

Price

NZ$750.00 + GST per person, including refreshments, lunch and seminar documentation

Eliminating waste Step-bystep

www.nz.kaizen.com

Lean Measurement (Accounting)

Objectives

Is your lean transformation underway but the measures are suggesting disappointing results? Are you frustrated by numbers that tell the wrong story when you know the decisions you want to make are right? The problem is that your traditional accounting system measures and rewards the wrong behaviors. This seminar introduces you to lean accounting and the tools and techniques that will put you on the track to better results and the right decisions.

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CULTURE

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Contents

· Why traditional accounting and reporting is "broken" · · What is lean measurement? The rest of your business is going lean, so should accounting · · · · Essential lean reporting and measurement Value stream and target costing Measuring financial impact the lean way Lean planning

Dates

Target Group

Financial and management accounting employees, decision analysts, lean transformation leaders and anyone wanting to understand how to better measure organisational performance and capability.

Time

08:30 ­ 17:00

Price

NZ$750.00 + GST per person, including refreshments, lunch and seminar documentation

Eliminating waste Step-bystep

www.nz.kaizen.com

Notes:

www.nz.kaizen.com

Notes:

www.nz.kaizen.com

Register your seminar on www.nz.kaizen.com/college.html

Kaizen Institute NZ (C/O Orderware), Ground level, 8 Pacific Rise Mt Wellington Auckland

Tel.: +64 (9) 916 5030 Email: [email protected] Internet: www.nz.kaizen.com

KAIZEN College Cancellation Terms and Conditions:

As soon as your registration has been received, you will be given the final details of the seminar. In the event of cancellation, only a written cancellation will be accepted. 14 Days prior to the commencement of the seminar ­ a written cancellation will be accepted without incurring any cost. 7 Days prior to the commencement of the seminar ­ a written cancellation will be accepted with 50% of the registration charges. Less than 7 Days prior to the commencement of the seminar ­ Full payment will be required.

V1 _5/12/2009

www.nz.kaizen.com

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