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HCAD 600

UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE GRADUATE SCHOOL OF MANAGEMENT & TECHNOLOGY

Introduction to Health Care Administration HCAD 600

Gussie Bouldin, DrPH, FACHE Spring 2007 Jan 24-May 10 ONLINE [email protected]

*** Be sure to visit all of the links. All of the links are part of this Syllabus. ***

COURSE DESCRIPTION: An introduction to the principles of management and leadership as the foundations for the administration of health care products and service delivery. The evolution of management principles and practices are traced and the bases for health care administration are analyzed. Emphasis is on the management of global health care systems in technological societies and the need for innovation and creativity in health care administration. Focus is on mastering graduatelevel critical thinking and writing skills, and enhancing ethical responses to the many ethical challenges in the health care industry. This course is reserved for ONLY MSHCA, MSHAI students and also is only for students who have not already successfully completed ADMN 601 prior to Spring, 2003. The Master of Science in Health Care Administration (MSHCA) is designed for students with educational and/or work experience in the health care field. Students who do not have an undergraduate degree in health care administration or a health care related degree or who do not have health care industry work experience should choose the Master of Science in Management (MSM) with the health care administration track. The Master of Science Health Administration Informatics (MSHAI), is geared toward health care professionals who work in information technology, as well as information technology professionals who work in health care settings. If you do not meet the above criteria for the MSHCA or MSHAI degree, please immediately contact the Enrollment Specialist in the UMUC Advising Office with whom you may have

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HCAD 600

worked. If you have not sought academic advising prior to enrolling in HCAD 600, please contact the UMUC Advising Office at 301-985-7155 or via email at [email protected] Just a helpful thought, early on: this course isn't designed to "catch up" folks who aren't abreast of the health care industry. The course is designed with the assumption that those enrolled in the MSHCA/MSHAI program will already have background in the health care industry and be aware of its current challenges. If this doesn't describe your current situation, contact me immediately. Successfully completing course assignments requires the background in the health care industry. On a final, unrelated, note about this course: access to the WebTycho classroom space for this course is for your use during the term only; the university is not able to honor requests for students to return to "closed" WebTycho classrooms once the semester has ended. Therefore, if there is something that you would like to retain from this classroom, you will want to download it during the semester. COURSE OBJECTIVES: At the end of this course, students should be able to: 1. Demonstrate at an advanced level an ability to integrate knowledge of the health care industry that distinguishes the key components of that industry as perceived by the industry's key internal and external stakeholders. 2. Present and defend an argument for or against a selected health care industry practice, incorporating examples of logical thinking and fallacious reasoning. 3. Analyze, via a cogent, relevant, well researched, error free, original report, a key segment (e. g., long term care, public health, hospital) of the health care industry, which reflects critical thinking and creativity. 4. Explore basic financial management concepts generally used in the health care industry and apply one to a health care organization. 5. Examine information technology (IT) issues about which health care administrators will make decisions. 6. Compare the development of management theory and practice with the development of management practices in the health care industry, either within a selected country or globally. 7. Assess the degree to which selected health care industry managerial practices are ethical, comparing those practices with ethical standards in the literature and to other industries.

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HCAD 600

To access the Required Texts and Readings, please visit http://polaris.umuc.edu/ ~abouldin/hcad600/spri2007/reqread.htm. You will also notice at the end of every lecture in this course a list of references. Those readings were used by faculty in preparing the lecture and they are not required to be read by you. The reasons that those references are listed at the end of each lecture is to role model the citation of works consulted in the creation of a written document and also to give you the information on those supporting materials in case you would want to search for them. Not all of these references, however, are found on line since some of the references may be from textbooks and from journals not contained in UMUC on line databases. References, as listed on the Course Schedule do not conform to APA format and should not be used as an example for presentation. If you have any difficulty locating an article in the listed database, check with the database status page of the update website to learn about any database changes that may be affecting your search. That website is found at http://polaris.umuc.edu/library/libweb/database/dbstatus.html If Business Source Premier is not working correctly from the UMUC library services website (http://www.umuc.edu/library/database), it is suggested that you use the direct link to the EBSCO databases located under the list of databases at http://polaris.umuc.edu/library/libweb/ database/dbstatus.html#ebsco. Click on that link and then provide your login information. You will get a list of databases. Click on the link to Business Source Premier. When you get into that database, you can type your key words in the search box as you would for the UMUC databases, but you do have to use the Boolean operator AND to connect your search terms, or the search will not retrieve results. For example, management and leadership; television advertising and (regulations or laws); (employee or worker) and morale. You can also do an advanced search by clicking on the advanced search tab at the top. Advanced searches allow you to search for a specific article in a specific journal. Type in your search terms and then select the field (title, author, journal name, etc.) in the drop down box. You may use Ulrich's Periodical Directory to determine whether or not journal is peer reviewed. You may access the site through the UMUC Library database listing or by clicking http://www. ulrichsweb.com.ezproxy.umuc.edu/ulrichsweb/default.asp?navPage=4&. Be sure all of your references are primary publications (according to APA criteria); please review http://polaris.umuc.edu/~abouldin/hcad600/primary.htm.

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HCAD 600

COURSE REQUIREMENTS: Each course requirement will be linked to one or more course objectives. The number of the linked course objective(s) is indicated below. Assignments are due by 9:00 pm on the date listed in the schedule at the end of the syllabus.

***All references must be retrievable in full text. If you select a scholarly reference that is not available in the UMUC databases be sure to include it in an appendix to your paper.

1. APA Manual Review and Exercise: in this activity, worth 5 percent of your course grade, you will be responding to 16 questions, all of the answers to which are found in the APA manual, 5th edition. (Linked to all course objectives.) The APA Review requires you to learn to use, or revisit the use of, the APA Manual, 5th edition. Be sure that you have the fifth edition of the APA manual, since your work is expected to conform to the 5th edition and earlier editions of the APA manual do contain answers that have been revised in the 5th edition. Please see the specific details for this assignment at the end of the week one lecture, on the determinants of health. The completion of the APA review exercise offers you an opportunity to learn, early in the course, the requirements of the writing and citation style manual, the APA, that UMUC graduate school requires. Be sure to rely on the printed text book (APA Manual) rather than any websites. The standard for this course is the printed text of the APA Manual 5th edition.

***For those who have taken the Library Skills Course: be sure to double space all your reference lists in this course (prepare your papers as if they are being submitted for publication). Use the sample paper that begins on page 306 of the APA Manual 5th edition as the guideline regarding format of your papers.

2. WebTycho Conference Responses (linked to all course objectives) are worth 25 percent of your overall course grade. All WebTycho Conference Responses should be supported by scholarly literature (primary publications). To post entries in WebTycho conferences, create them first as Word documents, then either cut and paste them into the text box in the conference to which you are contributing or type your responses directly into that text box. All conferences marked GRADED contribute to your participation grade. Every Main Topic under a GRADED Conference is included in your participation grade. The Week 6 Conference regarding technology will be graded separately and is worth 5% of your overall grade. See http://polaris.umuc.edu/~abouldin/hcad600/disrupt.htm for additional details.

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HCAD 600

3. Papers (3): a. two page paper (five percent) (linked to course objective one); details are found at http:// polaris.umuc.edu/~abouldin/hcad600/2pg.htm (when logged into WebTycho) b. three page new health care product assignment (10 percent) due at the end of the ninth week of the course; details are found at http://polaris.umuc.edu/~abouldin/hcad600/3pg.htm (when logged into WebTycho) c. twelve to fifteen page paper (12-15 pages of content plus other pages as indicated) (15 percent) (linked to course objectives three, six and seven) details for the assignment are found at http://polaris.umuc.edu/~abouldin/hcad600/15pg.htm (when logged into WebTycho) This assignment has been designated for the collection of student learning data in the core learning area of Effective Communication (Written). The faculty will assess this assignment using the GSMT Standardized Writing Rubric. The data gathered will be used to inform institutional-level and program-level student learning. The GSMT Standardized Writing Rubric will be used at the discretion of the faculty for assigning a course grade to this assignment. A copy of the GSMT Standardized Writing Rubric may be viewed at: http://www. umuc.edu/outcomes/index.shtml. Questions about learning assessment efforts at UMUC should be directed to the Office of Outcomes Assessment at [email protected] or 301-985-7358. Students may also visit http:// www.umuc.edu/outcomes/index.shtml to learn more about UMUC learning assessment efforts. Course papers must adhere to APA formatting in all respects. 4. Annotated Reference Listing containing a minimum of ten annotated entries (10 percent) (linked to course objective three); details are found at http://polaris.umuc.edu/~abouldin/hcad600/ annot.htm (when logged into WebTycho). These references will represent the first 10 references for your individual paper. 5. One Group Paper, worth 20 percent: 15 percent will be the same for all members of the team and 5 percent will be individually earned (linked to course objectives three and four); details are found at http://polaris.umuc.edu/~abouldin/hcad600/group.htm (when logged into WebTycho). You are completely responsible for your group. You can see if someone in your Group withdraws from class by viewing the Members page in the Study Group. If everyone in your Group

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HCAD 600

withdraws prior to week 7, I'll reassign you to another group. After week 7 whoever remains in the Group (even if just one person) will be responsible for the Group paper. GRADING: No work which is due in the first 8 weeks of the semester (conferences or assignments) will be accepted after March 27, 2007. ** Late submission of assignments will result in a percentage deduction up to 10% when advance arrangements for late submission have not been made. The final course grade will be determined as follows: Assignment Percent of the 100% for the course total 1% 1% 5% 5% 1%

5%

Introduction Info Form APA Review 2-page Health Care Issues Individual Paper Proposal (emailed to me)

Disruptive Innovation Conference presentation

Assignment due by 9:00pm EST of the date listed next to the assignment for WebTycho submissions. Jan 30, 2007 Jan 30, 2007 Jan 30, 2007 Feb 6, 2007 Feb 27, 2007

March 6, 2007 March 27, 2007

Group Paper Proposal (post in Collaborative Docs Section of your study group) 3-page New Health Care Product Assignment Annotated Reference Listing Group Paper

1% 10% 10% 15% team plus 5% individual effort 1% 15%

Apr 3, 2007 Apr 10, 2007 Apr 24, 2007

Peer evaluation form submission (email to me) 12-15 page Individual Paper

Apr 24, 2007 May 1, 2007

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HCAD 600

Course Participation Each student is expected to participate in class 25% discussion (WebTycho Conferences) and to critique ideas expressed in the WebTycho class room. Peer learning is an integral part of adult education. Your timely, qualitative participation in Conferences and all other assignments represents an important part of your progress in mastering the concepts presented in the course. Participation grades will be posted twice (once after the first half of the course (after week 8) and once the day after the course ends). No work which is due in the first half will be accepted after week 8.

Throughout the semester

SESSION DATES

SESSION TOPIC(S)

SESSION READINGS

Assignment due by 9:00pm EST of the date listed next to the assignment for WebTycho submissions.

Introduction to Course; Determinants of Health (1) Jan 24Jan 30

Determinants of Health Mind-body Continuum Sociology of Health

Kindig and Stoddart; Targ APA Manual 5th edition cha 1, 2, 3, 4

1. Individual introduction 2. Student Information Form 3. APA Manual Review 4. Participate in GRADED Conference

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HCAD 600

HCA Foundations and Components

(2) Jan 31Feb 6

Systems Theory Classical management functions Critical thinking and analysis; writing skills HCA industry history and comparisons with other industries

Mann & Gotz: Overview, I; Bierema; Christensen & Overdorf; Kreth; Timmreck APA Manual pgs 306-320

1. Submit in your Assignment Folder your two page Health Care Issues paper.

(3) Feb 7Feb 13

Mann & Gotz: II; Anderson; Bilchik; HSO Leadership Freshman & Rubino; Hickey; Are leaders born? Johnson; Leadership of Lanser; professionals Mintzberg (98); Servant leadership Porter-O'Grady (February and March); Thrall; Wolf

1. Work on course readings and assignments. 2. Respond to WebTycho GRADED Conference

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HCAD 600

(4) Feb 14Feb20

Mann & Gotz: III; Grol; HSOs and Work Place Kegan & Issues Lahey; Kelley; Marlowe; HSO leaders as Maznevski & team members Chudoba; "Change" in HSOs RWJF Report Retention of health on The care industry American workers Nursing Shortage; Solomon

1. Respond to WebTycho GRADED Conference

Ethics and Social Responsibility in HSOs

(5) Feb 21Feb27

1. Email to me the proposed topic for your Definition of ethical Mann & Gotz: final individual V; Leighpaper, business person Taylor; including an Corporate social Pellegrino and indented responsibility in Harvey; Tishier outline format. HSOs 2. Respond to Major foci of health WebTycho care law GRADED Conference

Technology and HSOs (6)Feb 28Mar 6 Mar 6 is last day to be reassigned if Study Group drops below

Use of disruptive innovations in health care HSO administrators' "need to know" re IT

Christiansen, Bohmer & Kenagy; DeLuca & Enmark; Flower & Guillame;

1. Respond in WebTycho GRADED Conference area. Post your Disruptive Innovation assignment to the appropriate

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HCAD 600

2 members

Ethical use of technology in HSOs

Morrison; Pew Report;

Conference area. 2. Work on course readings and assignments.

Financial Management in HSOs

(7) Mar 7Mar 13

Ethical responsibilities of Mann & Gotz: HSO managers re VII HSO assets Acceptance of risk Use of technology trends in HSO FM

1. Respond to WebTycho GRADED Conference

1. Respond in WebTycho (8) Mar 14Strategic Thinking in Conference Mar 27 HSOs Mann & Gotz: Area. (unit is 2 VIII; Bellenfant 2. Post in your weeks longand Nelson; Study Group Reasons for you're on embracing change Lee; Mintzberg Collaborative break Mar 19Docs section Role of creativity in (94) 25) the proposed strategic thinking group paper topic, as an indented outline format.

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HCAD 600

HSO Marketing

(9) Mar 28Apr 3

HSO Marketing Techniques Ethics of HSO marketing Branding DTC Marketing in HSOs

Mann & Gotz: IX; Beckham; Collins; Greenawalt; Levy; Lexchin and Mintzes; Salls; Weissman, et al.

1. Respond in WebTycho Conference Area. 2. Post in your Assignment Folder the 3 page New Health Care Product Assignment.

HSO Design and Structure (10) Apr 4Apr 10

Health care workers' issues Organizational staffing, including virtual teams

1. Submit in your Assignment Folder your ten Mann & Gotz: entry annotated X; Brownson & reference Harriman; Loop listing. These references are the first 10 that will be used in your 15 page individual paper. 1. Work on course Mann & Gotz: readings and IV; assignments. Betancourt; 2. Respond in Bunyavanich & WebTycho Walkup; Cerny; GRADED Conference Area.

Global Health (11) Apr 11Apr 17

Is health care a right? Health care system equities

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HCAD 600

(12) Apr 18Apr 24 1. Post the Group paper in the Collaborative Docs section of your Study Group. 2. Submit to me via email the individual confidential assessment of your team members' participation on the team project. The peer evaluation form is located in the Course Content section of the WebTycho Classroom (Peer Evaluation Form)

Group paper

No new readings

(13) Apr 25May 1

Individual paper

No new readings

1. Submit your 15 page individual paper in Assignment Folder.

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HCAD 600

Future of Health Care and Health Care Administration (14) May 2May 10

Mann & Gotz: Conclusions; Anonymous; Atchison; Profit vs. quality in Baker; Glasser; Marr; HSOs Mintzberg (96); Most important aspects for future Serota of HSOs

1. Respond in WebTycho Conference Area.

POLICIES This course will be governed by UMUC academic policies in the following areas: Grading Guidelines Writing Standards Academic Integrity and Plagiarism Course Evaluations Students With Disabilities These policies are available in the Syllabus area of our WebTycho classroom at http://tychousa.umuc.edu/WTResour.nsf/policies-gsmt.html If you've been enrolled HCAD 600 in a previous semester but did not complete the class, you may resubmit work completed in that semester when the assignment is the same. Be sure to carefully read the assignments to ensure they have not changed.

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HCAD 600 Required Readings

Updated January, 2007 Required Texts

Please be sure the texts you buy are the editions listed below.

American Psychological Association. (2001). Publication manual of the American Psychological Association. (5th ed.). Washington, D.C. : Author Mann, C., & Gotz, K. (Eds.). (2005). The development of management theory and practice in the United States. (3rd ed.). Boston, MA : Pearson Custom Publishing. Required Readings (Subject to change during the semester) All of these readings can be found in the indicated UMUC Web Database. Anderson, R. (2003, Winter). Building hospital physician relationships through servant leadership. Frontiers of Health Services Management, 20 (2), 43. (ABI/Inform) Anonymous. (2000, August). Multicultural employees, technology vs. ethics among 10 leadership concerns. Health Care Strategic Management, 18(8), 4-5.(ABI/Inform) Baker, G. (2001, July/August). Healthcare managers in the complex world of healthcare. Frontiers of Health Services Management, 18(2), 23-32. (ABI/Inform) Atchison, T. (2001, July/August). Striking a balance. Trustee, 54(7), 28. (ABI/Inform) Baker, G. (2001, July/August). Healthcare managers in the complex world of healthcare. Frontiers of Health Services Management, 18 (2), 23-32. (ABI/Inform) Beckham, J. ( 2000, March/April). Marketing vs. branding. Health Forum Journal, 43(2), 64. (Academic Search Premier)

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HCAD 600 Required Readings

Bellenfant, W., & Nelson, M. (2002, October). Strategic planning: Looking beyond the next move. Healthcare Financial Management, 56(10), 62-68. (ABI/Inform) Betancourt, J. (2006, October). Improving quality and achieving equity: The role of cultural competence in reducing racial and ethnic disparities in health care. The Commonwealth Fund. Found at: http://www.cmwf.org/usr_doc/ Betancourt_improvingqualityachievingequity_961.pdf Bierema, L. (2003, Spring). Systems thinking: A new lens for old problems. Journal of Continuing Education in the Health Professions, Supplement 1, 23 (2). (Academic Search Premier) Bilchik, G. (2001, Mar/Apr). Leaders who inspire. Health Forum Journal 44(2), 10. (Business Source Premier) Brownson, K., & Harriman, R. (2001, June). Recruiting staff in this era of shortage. The Health Care Manager, 19(4), 13-22. (ABI/Inform) Bunyavanich, S., & Walkup, R. (2001, October). U.S. public health leaders shift toward a new paradigm of global health. American Journal of Public Health, 91(10), 1556-1559. (Business Source Premier) Cerny, K. (1996, May/June). Making local knowledge global. Harvard Business Review, 74 (3), 22. (Business Source Premier) Christensen, C., Bohmer, R., & Kenagy, J. (2000, September/October). Will disruptive innovations cure health care? Harvard Business Review, 78(5), 102. (Business Source Premier) Christensen, C., & Overdorf, M. (2000, March/April). Meeting the challenge of disruptive change. Harvard Business Review, 78(2), 66. (Business Source Premier) Collins, A. (2001, February). The debate over DTC advertising. Managing intellectual

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HCAD 600 Required Readings

property, 106, 3. (Business Source Premier) DeLuca, J., & Enmark, R. (2001, January/February). The latest revolution. Health Forum Journal, 44(1), 22. (Business Source Premier) Flower, J., & Guillaume, P. (2001, July/August). The metabolism of change. Physician Executive, 27(4), 52. (Business Source Premier) Freshman, B., & Rubino, L. (2002, June). Emotional intelligence: A core competency for health care administrators. The Health Care Manager, 20(4), 1-9. (ABI/Inform) Glasser, R. (2001, May/June). Flatlining. Washington Monthly, 33(5), 44. (Business Source Premier) Greenawalt, B. (2000). Can branding curb burnout? [Electronic version]. Nursing Management, 32(9), 27 (Business Source Premier) Grol, R. (2002 Fall ). Changing physicians' competence and performance: Finding the balance between the individual and the organization. Journal of Continuing Education in the Health Professions, 22(4), 244. (Academic Search Premier) Hickey, M. (2001, May/Jun). A call for balance and leadership. Physician Executive, 27(3), 78. (Business Source Premier) Johnson, K. (2001, Mar/Apr). Honing your values--and your legacy. Health Forum Journal, 44(2), 5. (ABI/Inform) Kegan, R., & Lahey, L. (2001, November). The real reason people won't change. Harvard Business Review, 79(10), 84. (Business Source Premier) Kelley, E. (2001, May). Keys to effective virtual global teams. Academy of Management Executive, 15(2), 132. (ABI/Inform) Kindig, D., & Stoddart, G. (2003, March). What is population health? American Journal of Public Health, 93(3), 380. (Business Source Premier)

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HCAD 600 Required Readings

Kreth, M. (2000, September). Exploring "responsibility" in advertising: Health claims about dietary supplements. Business Communication Quarterly, 63(3), 66-72. (Business Source Premier) Lanser, E. (2000 Nov/Dec). Why you should care about your emotional intelligence. Healthcare Executive. 15(6), 6-12. (ABI/Inform) Lee, F. (2001, January). The fear factor. Harvard Business Review, 79(1), 29. (Business Source Premier) Leigh-Taylor, C. (2000 Mar/Apr). Business leadership as a spiritual discipline. Physician Executive, 26(2) 20-26. (Business Source Premier) Levy, J. (1999, July/August). Marketing service guarantees for health care. Nursing Economics, 17(4), 214. (Academic Search Premier) Lexchin, J., & Mintzes, B. (2002, Fall). Direct-to-consumer advertising of prescription drugs: The evidence says no. Journal of Public Policy & Marketing, 21(2), 194. (Business Source Premier) Loop, F. (2000, July 15). American medicine: Moving from practice to business. Vital Speeches of the Day, 66(19), 581-585. (ABI Inform) Marlowe, J. (2002, March). Depression's surprising toll on worker productivity. Employee Benefits Journal, 27(1), 16. (ABI/Inform) Marr, T. (1996, June). The healing community. Physician Executive, 22(6), 24. (Business Source Premier) Maznevski, M., & Chudoba, K. (2000 Sep/Oct). Bridging space over time: Global virtualteam dynamics and effectiveness. Organization Science: A Journal of the Institute of Management Sciences 11(5), 473. (Business Source Premier) Mintzberg, H. (1994, Jan/Feb). The fall and rise of strategic planning. Harvard Business

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HCAD 600 Required Readings

Review, 72(1), 107. (Business Source Premier) Mintzberg, H. (1996, July/August). Musings on management. Harvard Business Review, 74 (4), 61. (Business Source Premier) Mintzberg, H. (1998, Nov/Dec). Covert leadership: Notes on managing professionals. Harvard Business Review, 76(6), 140. (Business Source Premier) Morrison, M. (2001, October). Information technology: LTC demands are growing. Nursing Homes Long Term Care Management, 50(10), 76. (ABI/Inform) Pellegrino, E., & Harvey, J. (2001, October 1). Whom should the patient trust? America, 185(9), 19. (Academic Search Premier) Pew Research Center. (2002, May 22).Pew Internet and American Life. Vital decisions: How Internet users decide what information to trust when they or their loved ones are sick. Retrieved from http://www.pewinternet.org/reports/toc.asp?Report=59 Porter-O'Grady, T. (2003, February). A different age for leadership. Part 1. New context, new content. Journal of Nursing Administration, 33(2), 104-110. (Reserved Reading WebTycho) Porter-O'Grady, T. (2003, March,). A different age for leadership. Part 2. New rules, new roles. Journal of Nursing Administration, 33(3), 173-178. (Reserved Reading WebTycho) Robert Wood Johnson Foundation. (2002). Health care's human crisis: The American nursing shortage. Princeton, NJ: Author. Retrieved from: http://www.rwjf.org/files/ publications/other/NursingReport.pdf Salls, M. (2004, November 1). Bypass marketing: Are docs influenced? HBS Working Knowledge. Retrieve article by clicking http://hbswk.hbs.edu/item.jhtml? id=4455&t=marketing Serota, S. (2000, March/April). Focus on customer care. Health Forum Journal, 43(2), 38.

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HCAD 600 Required Readings

(ABI/Inform) Solomon, C. (2001, June). Managing virtual teams. Workforce, 80(6), 60-65 (Academic Search Premier) Targ, E. (1996, Summer). The continuum of intention. Advances: The Journal of MindBody Health, 12(3), 32. (Academic Search Premier) Thrall, T. (2001, Sep). A leadership vacuum. Hospitals & Health Networks, 75(9), 44-47. (ABI/Inform) Timmreck, T. (2000, December). Use of the classical functions of management by health services midmanagers. The Health Care Manager, 19(2), 50-67. (Business Source Premier) Tishier, C. (2002, November 18). Where morals and profits meet: The corporate value shift. Harvard Business School Working Knowledge. Click on http://hbswk.hbs.edu/item. jhtml?id=3179&t=leadership&noseek=one to retrieve the article. Weismann, J., Blumenthal, D., Silk, A., Newman, M., Zapert, K., Leitman, R., Feibelmann, S. (2004, May-Jun). Physicans report on patient encounters involving direct-to-consumer advertising. Health Affairs, W219. Retrieve full report by clicking on http://content. healthaffairs.org/cgi/content/abstract/hlthaff.w4.219v1 Wolf, E. (2004, mar/Apr). Spiritual leadership: A new model. Healthcare Executive, 19 92), 22. (ABI/Inform) You will also notice at the end of every lecture in this course a list of references. Those readings were used by faculty in preparing the lecture and they are not required to be read by you. The reasons that those references are listed at the end of each lecture is to role model the citation of works consulted in the creation of a written document and also to give you the information on those supporting materials in case you would want to search for them. Not all of these references used to create Course Content, however, are found online since some of the references may be from textbooks and from journals not contained in UMUC online databases. References, as listed on the Course Schedule do not conform to APA format and should not be used as an

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HCAD 600 Required Readings

example for presentation. If you have any difficulty locating an article in the listed database, check with the database status page of the update website to learn about any database changes that may be affecting your search. That website is found at http://polaris.umuc.edu/library/libweb/database/dbstatus.html If Business Source Premier is not working correctly from the UMUC library services website (http://www.umuc.edu/library/database), it is suggested that you use the direct link to the EBSCO databases located under the list of databases at http://polaris.umuc.edu/library/libweb/ database/dbstatus.html#ebsco. Click on that link and then provide your login information. You will get a list of databases. Click on the link to Business Source Premier. When you get into that database, you can type your key words in the search box as you would for the UMUC databases, but you do have to use the Boolean operator AND to connect your search terms, or the search will not retrieve results. For example, management and leadership; television advertising and (regulations or laws); (employee or worker) and morale. You can also do an advanced search by clicking on the advanced search tab at the top. Advanced searches allow you to search for a specific article in a specific journal. Type in your search terms and then select the field (title, author, journal name, etc.) in the drop down box.

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Untitled Document

Primary Publications For all assignments in this course, please be sure that all of your references which are not available in full text in the UMUC databases are attached as an appendix to your assignment. Do not use any books, any of the assigned readings, or readings that have been used to develop Course Content. All references must be primary publications (research articles only - no summaries, editorials or news briefs). Checking the scholarly box in your search criteria doesn't ensure that a journal will be peer reviewed. "Peer review" means that articles are reviewed by peers before being accepted or rejected by a journal. There are a couple of good ways to identify peer reviewed journals. One way is to visit Ulrich's Periodical Directory. When you access the UMUC databases and are presented with the horizontal alphabet, click on "U." That will take you to the link for Ulrich's. Another way is to look up the journal in the Ebsco host. For example using Business Source Premier, after you get to the search page, click on "Publication" along the top of the screen. Then put the name of the publication you're checking in the search box for browsing journals. When the name of the journal for which you're searching appears, click on the title and a page will open giving details about the journal. Scroll to the bottom of the screen and it will present "Peer Reviewed: Yes" or "Peer Reviewed: No" Also, just because a piece appears in a peer reviewed journal does not mean the article meets the APA criteria for a primary publication. For example, an editorial or "news note" in a peer reviewed journal is not peer reviewed.

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HCAD 600 Disruptive Innovation Assignment Details

Disruptive Innovation Assignment

Linked to course objectives 2. Present and defend an argument for or against a selected health care industry practice, incorporating examples of logical thinking and fallacious reasoning. 3. Analyze, via a cogent, relevant, well researched, error free, original report, a key segment (e.g., long term care, public health, hospital) of the health care industry, which reflects critical thinking and creativity. and 5. Examine information technology (IT) issues about which health care administrators will make decisions. Select one of the disruptive innovations discussed in the article by Christiansen, Bohmer and Kenagy, indicating whether or not you agree that that innovation will improve health care. Be sure to integrate scholarly references into your response.

The deliverable for this assignment is

a brief PowerPoint presentation (3-4 slides) or

Word document (2 pages) or

TFE document (2 pages) or

HTML document (2 pages)

that makes use of linked files and graphics.

If a PowerPoint presentations is used, be sure to include the script for the slides in the "Notes" portion of the slide. To view a tutorials on how to create a hyperlink (linked file) click on http://support.microsoft.com/ default.aspx?scid=kb;en-us;310520&sd=tech#top and click on http://www.internet4classrooms.com/ msword_hyperlink.htm.

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HCAD 600 Disruptive Innovation Assignment Details

To paste a picture (graphic) into a Word document you copy the picture and paste it into the document. If you have any questions about completing this assignment please do not hesitate to email me.

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HCAD 600 Health Care Issues Assignment

Health Care Issues Assignment (2 page paper) Linked to course objective 1. Demonstrate at an advanced level an ability to integrate knowledge of the health care industry that distinguishes the key components of that industry as perceived by the industrys key internal and external stakeholders.

Discuss the two major health care problems in the U.S. today about which you feel, and the literature supports, that health care administrators can make the greatest inroads. To discuss these two problems, also include literature based suggestions for dealing with those problems.

There are many problems with today's health care system. This paper should demonstrate your knowledge of the most important current health care problems which health care administrators need to address. The literature should support your statements that the 2 major problems you identify are best addressed by health care administratory. DO NOT use assigned readings or the text as your references. Be sure to search for you own references to support your paper. Use at least three non course references to support your paper. References should be less than 10 years old - any reference with a date prior to 1996 should not be used. Your paper should be not less than 2 pages and not more than 2.2 pages of font size 12, double spaced. Please review the Course summary chart in the Syllabus for due date and time. The 2 pages refers to content (title page, reference list, etc. will be additional pages). Use and cite both in text and at the end of the paper in a reference list least three non course references to support your paper. Follow the APA style manual (5th edition) in all respects; also be sure that your grammar, spelling and punctuation conform to APA standards. Be sure to use the APA Manual printed version as

your guide rather than a website.

All papers this semester will make use of a Reference list (rather than a Bibliography).

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HCAD 600 Health Care Issues Assignment

Grading: The grade of B represents the benchmark for the Graduate School. It indicates that the student has demonstrated competency in the subject matter of the course, e.g., has fulfilled all course requirements on time, has a clear grasp of the full range of course materials and concepts, and is able to present and apply these materials and concepts in clear, well reasoned, well organized and grammatically correct responses, whether written or oral. Only students who fully meet this standard and, in addition, demonstrate exceptional comprehension and application of the course subject matter, merit an A.

A "B" paper is characterized by informative writing marked by excellent readability and competent handling of content. These traits are demonstrated in the following ways:

The substance and organization follow a clear, logical sequence that makes the information easily accessible to the reader. (10% of the grade) Health care issues are clearly identified and discussed: appropriate references support the issues identified. (60% of the grade) The paper reflects effective communication and style. (10% of the grade) Words are chosen and sentences are constructed to make the information understandable. (10% of the grade) The grammar, mechanics, and format are flawless. (10% of the grade)

GETTING STARTED 1. Go to the UMUC databases, select several of the databases (ABI Inform, Academic Search Premier, Business Source Premier, etc.) and enter the following search terms: "health care issues" and "administrators". You will probably need to search several databases to find pertinent current references. 2. Decide on 2 issues that you think (and the literature supports) are most influenced by health care administrators. Be sure that the articles specifically state that administrators have the most influence regarding the issues you've selected. Do not select articles that talk about an issue and then give examples of clinical providers (physicians, nurses, etc.) solving the problem. The references cited in your paper need to say that administrators have the most influence in solving the issue.

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HCAD 600 New Health Care Product Assignment

New Health Care Product Assignment Linked to Course Objective 3. Analyze, via a cogent, relevant, well researched, error free, original report, a key segment (e.g., long term care, public health, hospital) of the health care industry, which reflects critical thinking and creativity. Using a health care company listed in the company profiles section of the Business Source Premier Company Profiles, please suggest one new product that you believe would be effective in furthering the mission of the health care company you select. Create a paper of three pages length, double spaced, supported by relevant literature and adhering to APA format. When describing the new product that you have "invented," indicate the rationale for the new product's development. For instance, whom will it serve? What will it do? How will it help society, health care in general and the company? The product cannot be and existing product that you will introduce to a company that is not presently using it; the assignment is to "invent" a new product. The product should not be a combination of existing products. The product must be a plausible (supported by relevant, recent scholarly literature), NEW invention. The product must be plausible and supported by research. Be sure to search the Internet to ensure that your "invention" isn't already in use. Also, in addition to reviewing the health care company's profile in the UMUC library database, please conduct a search in the UMUC databases to learn more about the company you've selected, since you will most likely want and need more information on the company than will be in the company profile. Here are the directions for accessing the company profiles that you will want to review: The company profiles can be found in the UMUC web databases, which are accessed, as you know from the Web Tycho classroom, at the top of the screen ("Library"): Go to the Business Source Premier database. At the top, on the green bar of options, click on Company Profiles. Select the name of a health care company that is familiar to you; if none comes to mind, do a key word search in one of the databases, typing in health care company and in the titles of the references found there, you will find health care companies. You may use a pharmaceutical company, health care services delivery company, a medical supply company, a health insurer, etc. Review the information found in the company profile. In making your choice of a health care company, recall that the goal of your

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HCAD 600 New Health Care Product Assignment

assignment is for you to suggest a new product for that company, so your background research, once your company is chosen, will indicate whether the product you have in mind has already been designed and is being marketed. If your idea has already appeared, then you will need to develop another idea. Frequently asked question: how can I find references to support my new invention? There are at least a couple of ways you may integrate scholarly references to support your new invention:

articles that speak to the need for such a product articles that support the feasibility for such a product

It is also possible that you will find other avenues for incorporating the scholarly references into your submission. Where you may want to begin, is in having a full understanding of the mission of the company you select. Then take a few minutes to brainstorm out into the future about what kind of product would advance their business. Grading: The grade of B represents the benchmark for the Graduate School. It indicates that the student has demonstrated competency in the subject matter of the course, e.g., has fulfilled all course requirements on time, has a clear grasp of the full range of course materials and concepts, and is able to present and apply these materials and concepts in clear, well reasoned, well organized and grammatically correct responses, whether written or oral. Only students who fully meet this standard and, in addition, demonstrate exceptional comprehension and application of the course subject matter, merit an A.

The "B" paper will 1. Provide an overview of the company (1 page) (20% of the grade) 2. describe a new product that you have "invented"; be sure to include scholarly references that support the plausibility of such an invention(1/2 page) (35% of the grade) 3. indicate the rationale for the new product's development (whom will it serve; what will it do; how will it help society; health care in general and the company) (1 and 1/2 pages) (35% of the grade) 4. Conforms to proper grammar, spelling and APA formatting. (10% of the grade)

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HCAD 600 Individual Paper Assignment

Individual Paper Assignment Linked to Course Objectives 3. Analyze, via a cogent, relevant, well researched, error free, original report, a key segment (e.g., long term care, public health, hospital) of the health care industry, which reflects critical thinking and creativity. 6. Compare the development of management theory and practice with the development of management practices in the health care industry, either within a selected country or globally. 7. Assess the degree to which selected health care industry managerial practices are ethical, comparing those practices with ethical standards in the literature and to other industries. Your individual, fifteen page paper, double spaced, will assess the degree to which a health care industry managerial practice is ethical. The fifteen pages of this paper do not include the title page, abstract, reference list , any appendixes, including graphs, tables and figures (but the paper is to have a title page, abstract, reference list, and other pages as appropriate). The paper you turn in will be at least 18 pages (15 pages of content plus other pages as indicated). In this major individual paper for the course, you will compare the health care managerial industry practice of your approved topic choice to ethical standards in the field of health care administration and to other management literature, as well as to other non health industry practices and ethical standards. The analysis that you present is to be geared to helping health care administrators as they deal with ethical issues in the field of health care administration. The reason for comparing ethical practice in the health care industry with other non health care industry settings is to find solutions that other industries may have previously developed. There are some things to know, about the parameters for this paper: 1. The managerial practice is not to be a financial management topic, since financial management is the focus of this course's group paper. Again, the industry practice is to be a business management practice, not a clinical patient care management practice issue. A clinical management practice issue would be a topic having to do with, e.g., direct patient care, the use of medications, laboratory or other diagnostic equipment, etc. The reason for comparing ethical practice in the health care industry with other non health care industry settings is to find solutions that other industries may have previously developed.

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HCAD 600 Individual Paper Assignment

2. Since only one student per course can create a paper on a topic, if more than one student proposes the same topic for paper approval, I will use a random method for determining which student will retain the originally proposed topic and which student will need to propose a different topic. 3. Also, the emphasis on the health care industry management practice is to be balanced, about half and half, with coverage of the other industry being used for comparison purposes. 4. The topic of your major individual paper cannot be one that appears as an HCAD 600 lecture subheading (e.g., direct to consumer marketing in the health care industry). 5. Since the Group Paper for this course relates to financial management in the health care industry, the topic of this individual paper cannot be a financial management topic. 6. Please use quotes only sparingly: since there are approximately 330 lines of double spaced type (12 point font) in a 15 page paper, please include no more than 20-22 lines of quotes in the entire paper. 7. No more than 2 references from any single journal. All references must be full text, primary publications from the UMUC databases *** Do not use articles retrieved from Document Express as references: all references must be immediately available to me in full-text in the UMUC databases or as an appendix to your paper. *** A good resource, as you are thinking of various managerial practices in the health care industry and of the ethics' bases for these practices is to review lecture five, when posted, as well as Chapter V in the Mann and Gotz text, since both of these resources discuss ethics. Remember to discuss the underlying ethical principles (i.e. beneficence, maleficence, autonomy, justice, etc.) with appropriate explanation and justification in your paper. We will practice this type of discussion in the week 5 conference. A detailed grading rubric for this assignment can be accessed by clicking http://polaris.umuc.edu/ ~abouldin/hcad600/COMM_Rub.pdf. The outline requesting approval of the individual paper topic is as follows:

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HCAD 600 Individual Paper Assignment

Student Name TITLE OF PAPER FOR WHICH APPROVAL IS BEING REQUESTED I. Introduction to Paper Topic A. First Major Component of the Paper Topic 1. Discussion of Sub Component of the Topic a. Fine Detail of the Discussion b. Additional Related Detail B. Second Major Component, etc. II. How the Subject Will Be Examined A. Relevant Points of View 1. Various Authors Examined a. Fine Detail Explored B. Comparison with Other Industries 1. Etc. a. Etc. I will respond with approval or disapproval of your topic, or with questions and suggestions for revision. Credit is earned when the outline is approved. It is usual for the approval process to take several iterations, back and forth between student and faculty and to take multiple weeks. That's one of the reasons why the submission of your paper topic is scheduled fairly early in the semester.

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UNIVERSITY OF MARYLAND UNIVERSITY COLLEGE Course: _________________________ Student First Name: __________________________________ EXEMPLARY SKILL LEVEL CRITERIA Performance exceeds standard and/or exceeds an expected level of mastery. All expectations of the assigned task are fulfilled. Content is substantive and exceptionally appropriate. A main idea is consistently and clearly supported.

GRADUATE SCHOOL OF MANAGEMENT AND TECHNOLOGY Year: ______________Student Identification Number: _______________________________ NOT PROFICIENT SKILL LEVEL Performance lacks sufficient evidence of movement toward an acceptable level of mastery. Expectations of the assigned task are not fulfilled. Content is irrelevant or inappropriate. A main idea is not evident.

Section: ____________________

Student Last Name: ______________________________________

GSMT STANDARDIZED WRITING RUBRIC

COMPETENT SKILL LEVEL Performance meets standard and /or meets an acceptable level of mastery. Expectations of the assigned task are generally fulfilled. Some content may not be specifically relevant. A main idea is presented and generally supported.

(Score = 4)

(Score = 3)

Performance reflects movement toward an acceptable level of mastery. Expectations of the assigned task are somewhat fulfilled. Content may be inadequate or irrelevant. A main idea may be vaguely presented and support is inconsistent.

MARGINAL SKILL LEVEL (Score = 2)

(Score = 1)

CRITERION VALUE*

CRITERION SCORE

1

Meets expectations for content and purpose of the assignment. Develops a clearly articulated and original thesis and/or main idea that are consistent with expectations of content and purpose. Organizes ideas in clear and sequential paragraphs that logically reinforce the main idea.

2

3

The organization of reasoning/logic clearly supports the main idea. Paragraphs are logical and internally consistent.

4

5

Incorporates sufficient use of appropriate research, supporting evidence, and relevant sources. Uses language and tone appropriate for the assignment. Critically evaluates information and/or data within boundaries established by the main idea. Conforms to APA and/or additional guidelines from the instructor.

Use of substantial and relevant sources is demonstrated. Evidence of research is clearly present and well supported. Language and tone are appropriate for the intended audience. The point of view is exceptionally well maintained. Information and/or data are carefully examined as indicated by the assignment.

Reasoning/logic is somewhat inconsistent in support of the main idea. Paragraphs are generally logical. Sentences within each paragraph generally relate to each other with only few digressions. Use of research and relevant sources is generally evident. Most ideas are supported by appropriate research. Language and tone are appropriate for the intended audience. The point of view shifts occasionally. Some information and/or data are carefully examined as indicated by the assignment.

Reasoning/logic is weak in support of the main idea. Paragraphs lack unity and/or are frequently illogical. There are major digressions that impact clarity of thought. Use of research and relevant sources is insufficient. In most cases, presented ideas are not adequately supported. Language tone is often inaccurate and/or inappropriate for the intended audience. The point of view shifts frequently. Little information and/or data are carefully examined as indicated by the assignment.

Organization of thought is insufficient.

Appropriate research and sources are not incorporated.

6

Language tone is inappropriate and/or inaccurate for the intended audience. The point of view is not evident. No information and/or data are carefully examined as indicated by the assignment.

7

8

Displays sound grammar, spelling, and appropriate conventions.

All quotes, paraphrased ideas, and citations are consistently and correctly supported. Assignment is virtually free of inconsistencies with assigned style and/or formatting guidelines. Majority of quotes and paraphrased ideas contribute value and are used sparingly (if at all). Grammar does not interfere with meaning. The assignment is virtually free of errors.

Most quotes, paraphrased ideas, and citations are consistently supported. Minor inconsistencies with assigned style and/or formatting guidelines exist. Quotes and paraphrased ideas are minimal and provide some value. Grammar does not interfere with meaning. Spelling and mechanical errors are minor in nature.

Many quotes, paraphrased ideas, and citations are incorrectly cited. Significant inconsistencies with assigned style and/or formatting guidelines exist. Quotes and paraphrased ideas are too frequently used and indicate minimal synthesis of information. Grammar may interfere with meaning. Multiple and significant spelling and mechanical errors are evident.

Most or all quotes, paraphrased ideas, and citations are incorrectly cited or not supported. Assigned style and/or formatting guidelines are not followed. Quotes and paraphrased ideas are excessive and indicate no synthesis of information. Grammar does interfere with meaning. The assignment contains excessive errors in spelling and writing mechanics.

TOTAL SCORE * to be used if weighting of categories in grading

© 2006 University of Maryland University College

HCAD 600 Health Care Issues Assignment

Annotated Reference List Assignment Linked to Course Objective 3. Analyze, via a cogent, relevant, well researched, error free, original report, a key segment (e.g., long term care, public health, hospital) of the health care industry, which reflects critical thinking and creativity. The annotated reference listing is a way for you to demonstrate your research capabilities in finding relevant, scholarly literature (primary publications) that supports the individual paper you will create. The annotated reference listing also demonstrates your knowledge of APA (5th edition) reference list formatting, and also your ability to identify relevant literature support for an approved paper topic. The references must be primary publications from other than course materials. No more than two references can be taken from the same journal, e.g., the Harvard Business Review. Your ability to identify primary publications that are relevant and meaningful to your approved individual paper topic and to present them by briefly describing each reference cited and then indicating the usefulness of that reference to your approved paper topic will be evaluated. Submitting your annotated reference listing by the due date listed in the schedule at the end of the syllabus will give you the maximum amount of time to use the annotations to help with your paper creation. The primary publications that you cite and annotate in the reference list must be entirely original to this course. This prohibition also includes any reference cited at the end of any course lecture, as a reference used in that lecture. References for this class must come from scholarly journals, not the popular press. Any magazine that can be found at a newsstand is not a graduate level source for scholarly references (primary publication). Use your UMUC web databases to select journals from which to choose relevant scholarly articles. In creating an annotated reference listing, use your critical thinking and analytical skills and determine the answers to following questions: What is it that this article tells me, that nothing else I have read has? How is reading this article going to be useful to me in creating this assignment? Does it help deepen my knowledge or make it more broad, so that I can apply that new or expanded information in writing a paper or responding to a conference, or in contributing to my team paper? Or is reading this information helpful to me because I just need to know what it says on a particular topic? Reading for the sake of adding new information, whether that information is for immediate application,

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HCAD 600 Health Care Issues Assignment

is also valuable.

Click on http://polaris.umuc.edu/~abouldin/hcad600/APAanno.pdf to see an example.

The annotated reference listing then lists each reference identified, in alphabetical order, with no numbers in front of the entries on the list, using correct APA style (5th edition) for a reference list. In addition to the correct APA citation for each entry, the annotation part consists of full sentences that are created and typed underneath each entry. The information given in the annotations shall be complete sentences, not bullet or sound bite type of information. These two to three sentences are to answer the following questions: 1. what does this article contribute to this paper in terms of content and 2. how will the reference be specifically applied to the paper that is being created? The annotated portion of this assignment is not appended to the final paper: only the 10 references list (plus additional ones you're citing) are used in the final paper. Grading The "B" paper will provide and annotation for each of ten references that provides a brief overview of the content of the article and states how the article will be used in the creation of the individual (15 page) paper. The "B" paper will conform to proper grammar, spelling, and APA formatting for reference listings. Question #1 (15%) Question #2 (15%) Use of primary publications (20%) APA formatting (50%)

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APA Format for Annotated Bibliographies

Updated for 5th Edition, 6/13/02 For an annotated bibliography, use standard APA format for the citations, then add a brief abstract for each entry, including:

· ·

2 to 4 sentences to summarize the main idea(s) of the item, and 1 or 2 sentences to relate the material to your research topic and/or to evaluate the material.

The formatting for this sample bibliography is modeled on the annotated examples in the APA Publication Manual, 5th edition, pp. 370375.

Basic APA Style Format for an Annotated Bibliography Format your citations in the same manner as for a normal reference list, then follow these instructions for adding an annotation. 1. Double space the entire bibliography, including within the citations and annotations. 2. Hanging Indents are required for citations in the bibliography, as shown below. That is, the first line of the citation starts at the left margin. Subsequent lines of the citation are indented 4 spaces. 3. At the end of the citation, press the Return Key to drop down to the next line (double spaced). Do not add a blank line. 4. The annotation is indented as a block, 2 additional spaces. 5. The right margin is the normal right margin of your document. 6. In a long bibliography, organize your entries by topic, such as Multiple Intelligences. See below.

Sample Annotated Bibliography

Multiple Intelligences

Armstrong, T. (1994). Multiple intelligences in the classroom. Alexandria, VA: Association for Supervision and Curriculum Development. Armstrong describes each of seven intelligences identified by Howard Gardner. He offers an informal checklist for identifying personal strengths in the intelligences and suggests classroom applications. This book is a valuable tool for teachers at any level, with concrete suggestions for classroom applications. Checkley, K. (1997, September). The first seven . . . and the eighth: A conversation with Howard Gardner. Educational Leadership, 55, 813. In this interview, Gardner discusses criteria for determining the intelligences, highlights the Naturalist Intelligence, and explodes a number of myths about multiple intelligences theory. He distinguishes between learning styles and multiple intelligences. This distinction has helped me in my teaching, looking at how children respond to different learning situations. Davis, R. (1991). Learning how to learn: Technology, the seven multiple intelligences and learning. Paper presented at the Spring CUE Conference, Palm Springs, CA, May 11, 1991. (ERIC Document Reproduction Service No. ED338214) Davis reviews a number of educational software programs to support learning through the seven multiple intelligences. He uses Snooper Troops as an example and enumerates activities that highlight each of the intelligences. Although the activities

for musical intelligence are weak, I have used this software in conjunction with songwriting to list the clues musically. Gardner, H. (Writer), & DiNozzi, R. (Producer/Director). (1996). MI: Intelligence, understanding and the mind [Motion picture]. Los Angeles: Into the Classroom Media. Gardner presents his theory of multiple intelligences, outlining the original seven as well as the eighth, Addressing these intelligences in the classroom gives more students access to profound understandings rather than mere factual knowledge. I enjoyed seeing Gardner in person and found new insight into the issues of learning for understanding. Harvard Project Zero. (2000). Project Sumit: Schools using multiple intelligence theory. Retrieved September 27, 2001, from http://pzweb.harvard.edu/sumit/ This site is created by Howard Gardners research group at Harvard. Its purpose is to identify, document, and promote effective implementations of MI. It identifies and describes schools that have successfully implemented MI theory. The site also explains Compass Points principles common to these schools as well as MI Theory. This site offers outstanding models for teachers wishing to apply MI theory in their classrooms.

For more citation examples see: Examples of APA Format for Citing Resources

Bibliography

American Psychological Association. (2001). Publication manual of the American Psychological Association(5th ed.). Washington, DC: Author.

HCAD 600 Group Paper Assignment

Group Paper Assignment Linked to Course Objectives 3. Analyze, via a cogent, relevant, well researched, error free, original report, a key segment (e.g., long term care, public health, hospital) of the health care industry, which reflects critical thinking and creativity. 4. Explore basic financial management concepts generally used in the health care industry and apply one to a health care organization. Each of you will be assigned to a Group of students who will work together on one graded assignment. Given that just about every UMUC course contains group assignments, you will want to develop in this course those behaviors and skills that are key to success in group work. As a part of this team activity, each team member will submit a confidential assessment, via email to me ([email protected]), of the contribution of each other team member to this team activity. The information shared in these emails, along with evidence in the WebTycho Enhanced Classroom of each team member's contributions to the study group area's collaborative documents and conferences, will comprise the basis for the five points of the team grade that are awarded individually. The deliverable for this group activity is the creation of an interesting, readable paper of ten doublespaced pages of content that analyzes a financial management concept that is applicable to the health care industry. Successful team papers will examine the financial management concept by defining it; providing examples of its uses and value to the health care industry;and offering drawbacks or downsides to the financial management concept selected. Successful team papers will cite at least ten primary publications to support their discussion. The financial management concept being analyzed must be approved by me prior to the group paper's creation. *** Post your proposal for the Group Paper in the Collaborative Docs section of your Study Group not later than the due date listed in the Syllabus. Click on http://polaris.umuc.edu/~abouldin/hcad600/ groupout.htm to see the format for the Group Proposal. There are numerous readings on effective teamwork in your web databases. You also may want to revisit the information contained in this course's Read Me First document for additional online etiquette suggestions. You probably already know how you work most effectively in groups. Perhaps, however, you may never have had to create a paper with a group, whose faces you may never meet, until graduation. So, practice your courtesy, openness, accountability, understanding and all of those other good skills that help people

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HCAD 600 Group Paper Assignment

be successful when working together for a common goal. The team assignment is worth twenty points, 15 of these points will be the same for all members of the team and 5 of these points will be individually earned (linked to course objectives three and four). Faculty will rely on each team member to contribute equally to the team project. To the extent that someone on a team does not carry his or her load, then group members should work with the non contributing group member on that issue. To the extent that all team efforts fail in getting that person to contribute fairly, then the team should be in touch with me. I won't assume a "police officer" role, however, I may post different grades for participation in the team project, based on evidence of contributions or lack thereof, by any member(s) for the team product. Evidence of contributions to a team project will be found in the study group area for your team: though I will not be responding to the information posted there, the frequency and quality of entries (not necessarily the length of entries) will assist me in evaluating the material provided by each member for the team paper and also the teamwork that each member's postings helped create. The best way to reflect group participation is by using the features of the Study Group in WebTycho (Collaborative Docs, Conferences, etc.). It should be noted that participation by a team member toward the end of the time before the project is due is not reflective of full participation in this portion of the course. In order to receive the full points awarded for ones team project, there must be evidence of full and rich participation in the life of the team, from the beginning of the course until the submission of the team project. Evidence of this participation will be found in the saved emails from each member to each other team member, and to faculty, as needed, as well as evidence in the study group area of the classroom of each member's continuous participation in brainstorming via conference entries and in submitting portions of collaborative documents toward the final team project. One thing to keep in mind when working on your team activity is the types of acceptable financial management concepts that can be explored in this paper. Here are some examples of acceptable financial management concepts, depending on their proposed application in your team paper, and as evidenced by your team paper proposal: Financial management concepts can be found by completing key word searches; other potential topics maybe found in the course lecture on financial management. Also, you may want to talk with the finance people in your organizations, asking them what financial management concepts they most often use. Since this is a HCA intro course, you will not, of course, be covering financial management concepts in HCAD 600 in as much depth as you will when you take HCAD 640. Though not exhaustive, the below list represents some financial management concepts that could be proposed for the required team activity for this course. Please submit an outline for your proposed team activity paper topic by the due date listed in the schedule at the end of the syllabus. As with approval for individual paper topics, the approval process for a team activity is iterative and may take several

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HCAD 600 Group Paper Assignment

submissions. POTENTIAL TOPICS FOR TEAM PAPER: *Please select one of the following topics and present the outline in the Collaborative Docs section of your Study Group. Please email me when you've posted your outline so I may review it in an expeditious manner.

"time value of money" and why it is important to managers in the health care industry; as soon as one has money, one can invest it; money to be received in the future loses one the ability to earn a return on it now the use of "insurance to indemnify loss," and how this practice is different in the health care industry than in other industries the identification, calculation and application of various "financial ratios" in the health care industry "activity based accounting," which is becoming more popular in the health care industry "fixed versus indirect costs' allocation" in budgeting in HSOs. cost analysis in the health care industry. cash flow: the capability of an organization to generate cash; determines the profitability of the health care organization maximizing behavior: generally means that investors seek the highest rate of return commensurate with risk; examples are: employees wanting the highest salaries and users of capital (borrowers of money) wanting the lowest rate of interest on what they borrow, in the health care industry risk aversion: trying to decrease the amount of loss on the use of ones capital in the health care industry control of opportunity costs: loosely translated, this concept means that while you are doing one thing with your money, say investing it at a three per cent return, you "miss" other opportunities for its use, say investing it at a higher rate of return, for your health care organization.

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To be posted in the Collaborative Docs section of your study group: ******************************************************* Group Name TITLE OF PAPER FOR WHICH APPROVAL IS BEING REQUESTED I. Introduction to Paper Topic A. First Major Component of the Paper Topic 1. Discussion of Sub Component of the Topic a. Fine Detail of the Discussion b. Additional Related Detail B. Second Major Component, etc. II. How the Subject Will Be Examined A. Relevant Points of View 1. Various Authors Examined a. Fine Detail Explored B. Relevant Points of View 1. Etc. a. Etc. I will respond with approval or disapproval of your topic, or with questions and suggestions for revision. Credit for the proposal is earned when the outline is approved. It is usual for the approval process to take several iterations, back and forth between student and faculty and to take multiple weeks.

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Graduate School of Management and Technology's Academic Policies (GSMT) GRADING GUIDELINES According to the Graduate School of Management and Technology's grading policy, the following marks are used: A (90-100) = Excellent B (80-89) = Good C (70-79) = Below standards F (69 or below) = Failure FN = Failure for nonattendance G = Grade pending P = Passing S = Satisfactory U = Unsatisfactory I = Incomplete AU = Audit W = Withdrew The grade of "B" represents the benchmark for the Graduate School of Management and Technology. It indicates that the student has demonstrated competency in the subject matter of the course, e.g., has fulfilled all course requirements on time, has a clear grasp of the full range of course materials and concepts, and is able to present and apply these materials and concepts in clear, well-reasoned, wellorganized, and grammatically correct responses, whether written or oral. Only students who fully meet this standard and, in addition, demonstrate exceptional comprehension and application of the course subject matter earn a grade of "A." Students who do not meet the benchmark standard of competency fall within the "C" range or lower. They, in effect, have not met graduate level standards. Where this failure is substantial, they can earn an "F." The "FN" grade means a failure in the course because the student has ceased to attend and participate in course assignments and activities but has not officially withdrawn. ACADEMIC STANDARDS Graduate students are expected to maintain a 3.0 or higher grade point average (GPA) at all times, with no grade of F. An assessment of academic standing is made of each student at the end of every semester. Each student's GPA is computed for all UMUC graduate-level graded coursework to make a determination of academic standing as described in the policy below. UMUC policy on academic levels of progress (exclusive of doctoral level)

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UMUC Doctoral program policies WRITING STANDARDS Effective managers, leaders, and teachers are also effective communicators. Written communication is an important element of the total communication process. The Graduate School of Management and Technology recognizes and expects exemplary writing to be the norm for course work. To this end, all papers, individual and group, must demonstrate graduate level writing and comply with the format requirements of the Publication Manual of the American Psychological Association, 5th Edition. Careful attention should be given to spelling, punctuation, source citations, references, and the presentation of tables and figures. It is expected that all course work will be presented on time and error free. POLICY ON ACADEMIC INTEGRITY AND PLAGIARISM UMUC policy on academic dishonesty and plagiarism UMUC offers the Vail Tutor, a tutorial program covering scholarly documentation practices. Vail Tutor The University has a license agreement with Turnitin.com, a service that helps prevent plagiarism from internet resources. Your instructor may be using this service in this class by either requiring students to submit their papers electronically to Turnitin.com or by submitting questionable text on behalf of a student. If you or your instructor submit part or all of your paper, it will be stored by Turnitin.com in their database throughout the term of the University's contract with Turnitin.com. If you object to this temporary storage of your paper, you must let your instructor know no later than two weeks after the start of this class. Please Note: If you object to the storage of your paper on Turnitin.com, your instructor may utilize other services to check your work for plagiarism.

COURSE EVALUATION FORM UMUC values its students' feedback. You will be asked to complete a mandatory online evaluation toward the end of the semester. The primary purpose of this evaluation is to assess the effectiveness of classroom instruction. UMUC requires all students to complete this evaluation. Your individual responses are kept confidential. The evaluation notice will appear on your class screen about 21 days before the end of the semester. You will have approximately one week to complete the evaluation. If, within this 21-day period, you do not open the file and either respond to the questions or click on "no response," you will be "locked out" of the class until you do complete the evaluation. This means that you will not be able to enter the classroom. Once you have completed the evaluation, you will regain access to the classroom. If you have any problem getting back in your classroom, you should immediately contact WebTycho support at

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1.800.807.4862 or at [email protected] The Graduate School of Management and Technology takes students' evaluations seriously, and in order to provide the best learning experience possible, information provided is used to make continuous improvements to every class. Please take full advantage of this opportunity to provide constructive recommendations and comments about potential areas of improvement. STUDENTS WITH DISABILITIES Students with disabilities who want to request and register for services should contact UMUC's technical director for veteran and disabled student services at least four to six weeks in advance of registration each semester. Please email [email protected] or call 301-985-7930 or 301-985-7466 (TTY).

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