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OONEY ART R

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NORTH SHOREA AREA MAP LEGEND

GATEWAY CLIPPER DROP-OFF PORT AUTHORITY DROP-OFF CLOSED AREA ON GAME DAY NORTH SHORE RIVERWALK PEDESTRIAN WALKWAY ADA DROP-OFF POINTS

JEROME BETTIS GRILLE 36 HYDE PARK RESTAURANT CLARK BAR & GRILL

JEROME BETTIS GRILLE 36 HYDE PARK RESTAURANT McFADDEN'S

TILTED KILT RESTAURANT

CLARK BAR & GRILL

RIVERTOWNE NORTH RIVERTOWNE NORTH SHORE RESTAURANT

TILTED KILT RESTAURANT

SHORE RESTAURANT TAXI CAB STAND

ATM Alternate Game Day Parking: an ATM in the following · Guests can find and access

Available Public Parking (Non-Presold) around Heinz Field and sections: ­ Behind Section 115, Coca-Cola consider PNC Park will be very limited on game days. PleaseGreat Hall these ­ Located available in Downtown Pittsburgh: alternate parking sites that areon the East/West Rotundas, South Plaza

­ Behind Section 127, Lower Level North (must have Club/Suite ticket to access) ­ Behind Section 237, West Club Level (must have Club/Suite ticket to access) ­ Behind Section 516, Upper Level East ­ Behind Section 539, Upper Level West ­ Along Art Rooney Avenue, parallel to Heinz Field, under Coca-Cola Great Hall Sign · In the event of a "down" ATM, please report to any Guest Services Room.

For additional parking information, Levelwell as current parking rates charged at all Pirates, Steelers and Panthers games, visit us online at www.alcoparking.com. ­ Behind Section 214, East Club as

ALCOHOL POLICY

· Guests of Heinz Field must be 21 years or older to purchase/consume alcoholic beverages. ARAMARK reserves the right to check proof of legal drinking age. There is a maximum of two (2) beers per

­ Grid Iron Grill: Sections 122, 509, 524, 532 · Registrants for the program must be 21 years of age purchase at all concession stands. All alcohol sales in GATE ENTRANCES Allegheny Center discontinued at the end of the Duquesne Blvd. Lots 8th and Fort ­ Red Zone Express: Sections 101, 119, 129, 524 the seating bowl will beGarage with a valid driver's license. · All Guests may enter Heinz Field through: third quarter. ARAMARK has the right to Strip District Lots discontinue Theater Square Garage · In return, for the promising responsibility for 4 safe ­ Heroes Pub: Sections 128, Handicap parking for PNC Park events is available in Gold Lot thefor the posted Gate A - South Plaza under Video Board 526 ­ the sale of alcohol at anytime during an event. and sober transportation of their group from Heinz Sixth & Penn Garage PPG Garage ­ Quaker Steak & Lube: Sections 112, 136 ­ Gate B - Northeast Corner Field, a registrant will receive one coupon redeemable CLUBStanwix Street Garage ­ Primanti Brothers: Sections and state issued hanger tag. a soft drink. All registrants receive a "Designated 110, 132 ­ Gate C - Northwest Corner 11 LOUNGES Town Place Garage for · The East and West Club Lounges are located on ­ Signature Sandwich: Section 131 Driver" paper wristband. · All University of Pittsburgh students must enter the 200 Level. through Gate C or Southwest Rotunda and provide ­ 1st Down Fries: Section 525 · Coupons can be redeemed at any concession stand. · The North Club Lounge is located on the 300 Level. both game ticket and student identification card for ­ Papa Duke's Gyro: Coca-Cola Great Hall FIRST AID · Guests must have a valid East/West Club or Suite admittance. & Section 134 · In the event that a Guest at Heinz Field would need Ticket to enter the East/West Club Lounges. Suite or · All Gates open two (2) hours prior to kickoff. ­ Steel Pit BBQ: South Plaza medical assistance, please direct them to the East/West Club Lounge Tickets do not have access · One turnstile at each gate will be open until nearest First Aid Room. First Aid Rooms are ­ Grid Iron Express Portables: Sections 106, 116, to the North Club Lounge. halftime. located in the following areas: 123, 139, 516, 521, 527, 537 · Guests with North Club Lounge tickets do not have · If Guests arrive after halftime, they may enter ­ Behind Section 103, Coca-Cola Great Hall ­ Nacho Zone Portables: Sections 118, 133, 506, access to East/West Club Lounges or Suites through Gate B, which is open the entire game. 512, 518, 529, 534 ­ Behind Section 123, Lower Level North · Portable merchandise stands are located in the GUEST SERVICES (Main First Aid Room) East, West, and North Club Lounges. ­ Beverage Blitz Portable: South Plaza, Sections 111, · Guest Services is intended to provide guests with 117, 131, 505, 507, 514, 517, 528, 530, 536, 540 ­ Behind Section 517, Upper Level East CONCESSIONS assistance before, during, and after each event at ­ First Round Draft Portable: Sections 115, 135, 510, ­ Behind Section 541, Upper Level West · Concession stands are located throughout the stadium Heinz Field. For assistance, please direct Guests 520, 532 ­ The First Aid Room on the Club Level is located concourses. Below are the various concession stands to the nearest Guest Services Room or a Guest in between the East and West Clubs, closest to DESIGNATED DRIVERS in Heinz Field. Services Attendant. the Northeast Corner · The designated driver booth, sponsored by ARAMARK, ­ Goal Line Stand: Sections 108, 114, 120, 124, 130, · Guest Services Rooms are located in the following areas: is available at all three main gates. (conitnued on the other side) 134, 138, 508, 511, 513, 524, 531, 535, 538

CHUC

Y LL WA K NO

G A M E D AY G U I D E OFFICIAL 2011

GAME DAY PARKING GUIDE

WEST GENERAL ROBINSON ST.

Handicap Parking:

(conitnued from the other side)

­ Behind Section 104, Coca-Cola Great Hall ­ Behind Section 123, Lower Level North ­ Behind Section 504, Upper Level East ­ Behind Section 528, Upper Level West · The Main Guest Services Room (behind Section 104) is open one and a half (1-1/2) hours after the end of the game. · Guests can acquire assistance at four (4) Guest Services Kiosks located at the three (3) main gates: ­ Gate A (2 kiosks) ­ Gate B ­ Gate C

SECURITY GUIDELINES

· Guests at Heinz Field are asked to cooperate with security personnel to ensure the safety of all guests. In addition, fans who wear or bring heavy clothing, jackets, or blankets will be asked to open such items for inspection and pat down. The following items are not permitted: ­ Video/Movie Cameras ­ Bags ­ Professional Cameras ­ Back Packs ­ Lenses ­ Coolers (hard/soft sided) (longer than 6 in.) ­ Thermoses ­ Tripods ­ Large Purses (larger ­ Audio Recording than 8 1/2" x 11") Equipment ­ Cans ­ Banners or Signs ­ Bottles on Poles ­ Flasks ­ Weapons ­ Alcoholic Beverages ­ Any other item ­ Laser Pointers deemed dangerous ­ Strollers and/or inappropriate ­ Apparel or signage displaying profane or abusive language · Small purses, small camera cases, binocular cases and diaper bags will be permitted, however, all items that do not pass security must be returned to vehicles. · Guests are asked to arrive early to eliminate lines at security checks. · Heinz Field is NOT responsible for items left at gates.

We are committed to creating a safe, comfortable and enjoyable experience for all fans, both inside the stadium and outside in the parking lots. If you should need assistance or wish to report intolerable behavior, please contact a Heinz Field staff member, police officer, or you may go to any guest services room located inside the stadium. Our Fan Hotline and Text Line are also available for assistance on game day, by simply

LOST AND FOUND

· During events, lost and found items left in the seating bowl will be brought to the Main Guest Services Room, behind Section 104 in the Coca-Cola Great Hall. The Main Guest Services Room is open one and a half (1-1/2) hours after the end of the game. · Guests inquiring about lost items at previous games should call (412) 697-7135 for information. Items lost at prior games are held in storage for 30 days and then either disposed of or donated to an appropriate charitable organization.

MERCHANDISE

· Both Pittsburgh Steelers and University of Pittsburgh Panthers merchandise can be purchased at the seven (7) Pittsburgh Sideline Stores located throughout Heinz Field: ­ Behind Section 115, Coca-Cola Great Hall ­ Behind Section 144, South Plaza ­ Behind Section 118, Lower Level North ­ Behind Section 127, Lower Level North ­ Behind Section 141, Lower Level West ­ Behind Section 506, Upper Level East

SMOKING

· Smoking is prohibited at Heinz Field.

SUITES

· Heinz Field has 129 Luxury Suites that can be accessed from both the 300 and 400 levels. · Guests must have a valid Suite Ticket to access those levels and the Luxury Suite.

Behavior that is unruly, disruptive, or illegal Intoxication or other signs of alcohol impairment that results in irresponsible behavior Foul or abusive language or obscene gestures Interference with the progress of the event, including throwing any objects onto the field Failing to follow instructions of stadium personnel Verbal or physical harassment of opposing team fans

Season Ticket Holders and event patrons are responsible for their conduct as well as the conduct of their guests and/or persons occupying their seats. Event patrons and guests who violate these provisions will be subject to ejection without refund and potential loss of future ticket privileges.

­ Behind Section 530, Upper Level West · Guests will also find approximately 20 portable merchandise locations and 10 program stands located throughout Heinz Field and exterior areas, including the Club Lounges.

TAXI SERVICE

· The phone number for Yellow Cab is (412) 321-8100. · The phone number for Classy Cab is (412) 322-5080.

TICKET INFORMATION

· Steelers Ticket Office: ­ Located at Gate B, in the Northeast corner of Heinz Field ­ Open Monday ­ Friday: 9:00 a.m. ­ 5:00 p.m. ­ Open Saturday prior to home games: 9:00 a.m. ­ 12 noon (subject to change) · University of Pittsburgh Panthers Ticket Office: East Rotunda (Heinz Field Event Day ONLY)

RE-ENTRY POLICY

· Once Guests enter Heinz Field, they may not exit and then re-enter, except in the case of an emergency. · If this occurs, Guests must proceed to the Guest Services Kiosk at Gate B, located in Northeast corner of Heinz Field, for authorization to exit and re-enter (Ex: Death or medical emergency).

RESTROOMS

· 52 men's and women's restrooms are conveniently located throughout Heinz Field. Each is equipped with baby-changing stations. · Family/Special needs restrooms are located in the following areas to accommodate guests: ­ Behind Section 105, Coca-Cola Great Hall ­ Behind Section 124, Lower Level North ­ Behind Section 141, Lower Level West ­ Behind Section 205, East Club (must have a valid Club/Suite Ticket) ­ Behind Section 240, West Club (must have a valid Club/Suite Ticket) ­ Behind Section 505, Upper Level East ­ Behind Section 522, Upper Level North ­ Behind Section 529, Upper Level West ­ Behind Section NC-012 & NC-004, North Club (must have a valid North Club Lounge Ticket)

WHEELCHAIR ASSISTANCE

· If guests need assistance to and from their seats, please contact the nearest Guest Services Attendant or go to the closest Guest Services Room. Assistance can be provided before, during, and after the event. · Wheelchair Assistance is available at all three (3) Heinz Field Gates and Guest Services Rooms. · Wheelchair Assistance is available anywhere inside Heinz Field. · Handicapped platforms can be accessed from anywhere in Heinz Field. · Luxury Suites and Club Lounges can accommodate wheelchair accessible seating. · If a guest needs handicap/accessible seating, please have them contact the Steelers Ticket Office at (412) 323-1200 or the University of Pittsburgh Ticket Office at (412) 648-PITT before the day of the event. · For assistance on game day, please direct them to the Main Guest Services Room in the Coca-Cola Great Hall.

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22195 PSSI Pocket Guide

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