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OPERATIONAL RISK MANAGEMENT FORUM

10th & 11th october 2011 AMjAD rotAnA, juMeirAH beACH, DubAi

Dr. Sunando Roy Central Bank of Bahrain Inspection Adviser Jayen Vyraven Quency Advisory & Training Services (Pty) Ltd Managing Director Yawar Gardezi Al Rajhi Bank Head of Operational Risk Thalib A. Al-shamrani Riyad Bank EVP/ Chief Risk Officer Nita Mehta, Barclays Plc Country Head of Operational Risk Sohail Farooq Oman International Bank Chief Risk Officer Ramkumar Pavothil National Bank of Fujairah Head of Operational Risk&Compliance Nisar Ahmed Khan Kuwait International Bank Head of Business Continuity Management Mostafa Khedr Banque Du Caire Deputy Head Of Operational Risk

3rd ANNUAL

KEY TOPICS

enterprise-wide vision, Culture, and Commitment organizational Framework and responsibilities Framing strategies for operational risk response Dynamic risk Monitoring and Management business Continuity Financial and regulatory Management Positioning operational risk Management technology

THE PRESTIGIOUS SPEAKER PANEL

Stephen Botes Standard Chartered, Head Group Wide Risk Programmes, SA Kumar Natarajan Mashreq Bank Head of Operational Risk Dr. Bjorn Lenzmann Emirates NBD Group Head of Operational Risk Aizaz Zaidi Emirates Islamic Bank Head of Operational Risk Dr. Dayanand Pandey The British University in Dubai Head of Banking and Finance Program Horst Simon Global Association of Risk Profesionals (GARP) Co-Director, Dubai Chapter

REASONS TO ATTEND

· · Learn howtoimprovise,implementandsustainarobust OperationalRiskManagementModel Understand howtoaddvaluetobusinessthroughefficient Op-RiskReporting EnhanceyourknowledgeonthecorrectusageofLossEvent Datatogainqualitativebenefits Gain insightsintotheadvantagesofusingInsuranceasan Op-Riskmitigatingtool

THE DISTINGUISHED ADVISORY PANEL

Aizaz Zaidi Emirates Islamic Bank, Head of Operational Risk Andrew Andayi Al Hilal Bank, VP/ Head Operational Risk Dr. Anthony Hatton Al Rajhi Bank, Head of Business Continuity & Shared Services Dr. Dayanand Pandey The British University in Dubai, Head of Banking and Finance Program Jaweed Gaya Commercial Bank of Dubai, Head Operational Risk Kumar Natarajan Mashreq Bank, Head of Operational Risk Nita Mehta Barclays, Head of Operational Risk Ramkumar Pavothil National Bank of Fujairah, Head of Operational Risk Sohail Farooq Oman International Bank, Chief Risk Officer Dr. Sunando Roy Central Bank of Bahrain, Inspection Adviser Wasim Malik BBK, Head- Business Continuity Management

· ·

WHO SHOULD ATTEND

Ceos, Cros, svPs, AGMs, Group Heads of risk, Directors/Heads of risk Management, basel ii Programme Directors, Heads of operational risk/operational risk Managers/Directors, Heads of enterprise-wide risk Management, Heads of regional risk or international risk, business Continuity Managers, Disaster recovery specialists, Chief internal auditors, Audit Managers, internal auditors, Chief Compliance officers, risk Managers, Heads of internal Control, Directors/Managers supervision, senior Managers risk Management, regulators, Lawyers and Consultants, board of Directors, senior Managers responsible for the areas of internal controls, operations, risk measurement and compliance with laws and regulations

SPONSORS & PARTNERS

PREMIuM SIlVER PARtnER:

SIlVER SPOnSOR:

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MEDIA PARtnERS:

Day 1 / 10th OCTOBER 2011 8:15 Registration and Coffee 8:45 Welcome Note from Fleming Gulf 8:50 Opening Remarks from the Chairperson 9:00 Reinforcing Enterprise-wide Vision, Culture, and Commitment

· DefiningOperationalRiskfortheOrganization-Importance, how to get the staff at large to be focused and committed · Demonstrating aVision, Mandate, andObjectives- Formulating bank-wide vision, values and mandate at the highest level communicated as clear evidence of buy-in at both the Board and most senior management level of the Bank · Managing the Risk to the Firm' Franchise, Reputation and Brand s need of ongoing discipline, tested strategy, and a plan for managing crisesthatmightimpactthe Bank'reputation franchise s and

Thalib A. Al-shamrani, Riyad Bank, EVP/ Chief Risk Officer

12:45 Prayer Break & Luncheon 14:00 INTERACTIVE PANEL DISCUSSION: Operational Risk Response Framework

· Disseminating UsefulManagementInformation andReports- Providing useful and actionable information about operational risks & losses · UsingIncentives andDisincentivesasameanstooptimize operational risk · Reducing through risks upgrades insystems manual and processes · Employing Segregation andDiversification Strategies- developing programs for benchmarking and goal setting · Balancing riskandrewardindiversification ofphysicalasset concentrations

Nita Mehta, Barclays Plc, Country Head of Operational Risk

15:00 Operational Risk Learning and Management

· Building aninnovative andcomprehensive GlobalRiskLearning strategy · Drivingagroup-wide approach andstandard forOpRisk Management · Howtopartnerwiththebusiness functions throughrisk learning · Manageinternalandexternalrelationshipsanddeliverpractical risk solutions · Learning culturewithinaglobalorganization

Dr Dayanand Pandey, The British University in Dubai Head of Finance & Banking Program

9:30 INTERACTIVE PANEL DISCUSSION: Fostering a Culture of Integrity and Risk Management Awareness

Corporate culture and philosophy can have the greatest positive or negative impact on the Bank' risk profile. A senior level s commitment and a risk-aware culture, both are essential to build an effective business ethics

Aizaz Zaidi, Emirates Islamic Bank, Head of Operational Risk Kumar Natarajan, Mashreq Bank, Head of Operational Risk

15:40 Afternoon Tea & Networking 10:30 Morning Coffee & Networking 11:00 Operational Risk Frameworks and responsibilities

· Empowering Business UnitswithResponsibility forRisk Management- How to stand out from your peers · Supporting andLeveraging Corporate Units'Capabilitiesand Contributions- Defining roles and responsibilities of corporate units firm wide so as to reinforce key aspects of existing control and risk assessment programs · Designating OperationalRiskManagementUnittoServeasa Facilitator

Kumar Natarajan, Mashreq Bank, Head of Operational Risk

16:10 INTERACTIVE PANEL DISCUSSION: Operational Risk Reporting

· HowOp-RiskReporting canaddvalueforbusiness · Quantifying lossevents · Using Loss Event Data to gain a qualitative benefit, while achieving its primary objective of recording loss events with aviewtomitigate OperationalRisksoftheorganization.

Yawar Gardezi, Al Rajhi Bank, Head of Operational Risk Mostafa Khedr, Banque Du Caire, DeputyHeadOfOp.Risk

17:10 Op-Risk Appetite

· WhatisOperationalRiskAppetite (ORA) · Objectives andpurposeofsettingORA · ProcessforsettingRiskAppetite · Implementation androll-out · Challenges

Dr. Bjorn Lenzmann, Emirates NBD Group Head of Operational Risk

11:45 Dynamic Risk Monitoring and Management

· Implementing Bottom-up Processes toIdentify ,Evaluate and Manage Operational Risks · Using aPortfolio-based Approach toevaluate Firmwide Potential Loss · Coordinating EventandRiskIndicatorDataFirmwide · Applying Analytics toImproveORMDecision Making · Implementing DynamicRiskProfiling andMonitoring

Nita Mehta, Barclays, Head of Operational Risk

17:50 Closing Remarks from the Chairperson 18:00 Networking & Cocktail Reception

Day 2 / 11th OCTOBER 2011 8:15 Registration and Coffee 8:45 Welcome Note from Fleming Gulf 8:50 Opening Remarks from the Chairperson 9:00 Effective usage of Loss Data

·WhycollectLossData? ·TheDataQualityIssue ·HowtouseLossDatatoaddvalue ·TheValueofaDataConsortium

Horst Simon, Global Association of Risk Profesionals (GARP), Co-Director, Dubai Chapter

14:00 INTERACTIVE PANEL DISCUSSION: Regional Challenges in Implementing Operational Risk Management Framework

Sohail Farooq, Oman International Bank, Chief Risk Officer Dr. Sunando Roy, Central Bank of Bahrain, Inspection Adviser Thalib A. Al-shamrani, Riyad Bank, EVP/ Chief Risk Officer

14:40 Scenario Analysis- Developing a Stress Testing Framework

· EmbeddingScenarioAnalysisinOperationalRiskFramework · ChoiceofScenario · UseoftheresultsofScenariosincapitalcalculation

Yawar Gardezi, Al Rajhi Bank, Head of Operational Risk

9:30 INTERACTIVE PANEL DISCUSSION: Overlap between Internal Control, Internal Audit & Operational Risk Management

Yawar Gardezi, Al Rajhi Bank, Head of Operational Risk Kumar Natarajan, Mashreq Bank, Head of Operational Risk Ramkumar Pavothil, National Bank of Fujairah Head of Operational Risk Dr. Sunando Roy, Central Bank of Bahrain, Inspection Adviser

15:20 Operational Risk Management Technology

· LeverageRiskManagementEffortsthroughState-of-the-Art technology · AutomationofOperationalRiskManagement · Assuringprogramefficiencybyleveragingtechnologyin enterprise-wide data gathering, analysis and information delivery · Preparing for the flood of data that will be required to manage operational risk effectively in the future by means of powerful database and data warehouse technology

10:30 Morning Coffee and Networking 11:00 Business Continuity Management ­ A Must for Business Success

· Howtodevelopandimplementasustainablebusiness continuity program · Analyzingkeyriskstopeople,processes,technology, Infrastrucure and suppliers · Adopting the most appropriate continuity strategy for key banking processes (eg. retail, commercial & online banking, treasuryoperations, callcenter,creditcardandATMoperations) · Howtoeffectivelytestandexercisethebusinesscontinuity capability

Nisar Ahmed Khan, Kuwait International Bank Head of Business Continuity Management

16:00 Outsourcing & Operational Risks involved

Although outsourcing has been a vital part of banking operations fordecades,lettingthejobdonebyathirdpartyalwaysposes operational risk, needless to mention, the enormous challenges facedbyregulators.

Dr. Sunando Roy, Central Bank of Bahrain Inspection Adviser

16:40 Financial and Regulatory Management Positioning

· Applying Operational Risk-Adjusted Performance Measures and Economic Risk Capital Models · MonitoringtheEmergingRegulatoryCapitalandSupervisory Environment and Position- Participating in regulatory discussions, monitoring regulatory capital guidelines, evolution of requirements and ensure that economic capital models are synchronized with regulatory model developments

11:30 Op-Risk Finance Hedging

· SignificanceofOp-Riskhedging · Aligninginsurance,riskfinanceprogramstoOperationalRisk · Measuringprogramperformanceovertime

Ramkumar Pavothil, National Bank of Fujairah Head of Operational Risk

17:20 Closing Remarks from the Chairperson

I would like to thank everyone who has helped me with the researchandorganizationofthisevent,especiallythespeakers fortheirsupportandcommitment. Binoj Puthur, Conference Producer [email protected]

12:10 Effective Implementation of Op-Risk Framework through an Alternative Approach

· HowdoestraditionalOp-Riskframeworkdefine,identify and manage operational risks · Howisitimplementedandwhatsafeguardsdoesitprovide against operational losses · Howrobustitisinidentifyingoperationalrisksandhowcan it be integrated with other risk types · What is the implementation framework of an alternative approach and how is it different from the traditional operational risk methodology · Keyprosandcons-Whichapproachismorein-depthand more strategic

Sohail Farooq, Oman International Bank, Chief Risk Officer

12:50 Prayer Break & Luncheon

MEET OUR RENOWNED SPEAKERS

Kumar Natarajan | Mashreq Bank | Head Operational Risk

Kumar is a career banker with over 20 years of experience across the areas of Credit, Operations, and Audit with the last 10 years devoted to Operational risk function. He has been focusing on designing and implementing a practical operational risk framework which demonstrates a clear value add to the organisation. A professional with an eye for detail with good knowledge on technical and technological aspects of the business, he is currently heading the operational risk function for Mashreq bank, prior to which he was with First Gulf Bank for over 6 years where he set up the operational risk function. In his Audit role he has traveled extensively over the Middle-east and South Asia region and has a very good understanding of this region, specifically with regards to operational risks prevalent.Kumar obtained a Bachelor of commerce degree from the University of Mumbai and picked up a diploma in general management and a Masters in Financial Management from Jamnalal Bajaj Institute of Management Studies / University of Mumbai in India. He is a member of PRMIA and a professional member of Institute of Operational Risk. also served for United Bank (Pakistan) as Business Resilience Manager. Previously he served as a BC/DR Manager for a consultancy firm, delivering end-to-end BCM programs and training to leading companies in Pakistan. Nisar also has vast experience in implementing enterprise level IT Continuity and Disaster Recovery solutions such as Storage Area Networks (SAN), Backup, Recovery, Replication and high availability clustering, secondary data centers and redundant data networks. Nisar holds a Masters degree in IT and Business. He is a professional member (MBCI) and is certified (CBCI) with merit from British Continuity Institute UK, BS25999 Lead Auditor as well as a member of ISACA. He is a frequent contributor for various online groups and forums pertaining to Business Continuity Management.

Horst Simon | Global Association of Risk Profesionals (GARP) | Co-Director, Dubai Chapter

Horst has been in the banking and consultancy industries for over 30 years. As Head of Risk Technology in Mashreq Bank in the United Arab Emirates, he pioneered the concept of Risk Technology Management; implementation of a strategic risk mitigation framework to achieve active risk management capability, support good risk governance and ensure sustainable competitive advantage. Horst started his work in the Middle East in 2005 at EmiratesNBD Group, where he was tasked with building an Operational Risk Management function for the Group. He held previous operational risk and banking operations positions with Barclays Bank plc and with the Standard Bank Group of South-Africa Ltd, living and working in 4 countries. His special interest is in the field of People Risk and he has delivered many presentations at international conferences on the Mitigation of People Risk and other risk management topics. He is a member of the Professional Speakers Association of Southern Africa. Horst currently works with leading global players in the field of Risk Management Consultancy and Training as well as Business Process Outsourcing in the following positions: Director- Operational Risk Management- Horwath MAK, Senior Associate- RiskBusiness, Principal- Risk Management, Consultant- Quintica Middle East, Advisor to WNS Global Services, Co-Regional Director, Dubai Chapter- Global Association of Risk Professionals (GARP)

Dr. Dayanand Pandey | The British University in Dubai | Head of Banking & Finance Program

Dr. Dayanand Pandey is currently Head of Finance & Banking program at the British University in Dubai, Honorary fellow of the University of Birmingham, UK and Consultant-Risk & Training at Bank Melli Iran, UAE. Prior to the BUiD, he was Head of Risk Management &Training at Bank Melli Iran (BMI), Regional Office in Dubai. Bank Melli Iran is the largest and the oldest bank of Iran with more than 30 years of presence in UAE. The bank deals in retail, corporate and trade related financial products. Dr Pandey was entrusted the task of implementing ERM across the bank and to comply with Basel II guidelines of UAE Central Bank. Previously, he has worked as the Coordinator of Master of Applied Finance and Banking Program with the University of Wollongong in Dubai, Senior Lecturer at the Emirates Institute for Banking and Financial Studies in Sharjah, Professor of Economics and Chairman Global MBA program at IMT, Ghaziabad. He is a Graduate in Economics; Post Graduate in Business Economics and Ph D in Risk Management. Dr. Pandey has published a number of books and scholarly articles in journals of repute. He has authored a book on Managerial Economics published from Pearson Education, Economic Environment of Business and Risk management from Excel Publications. He is a regular speaker at various international conferences and seminars.

Thalib Ali Al-Shamrani | Riyad Bank, Saudi Arabia | Executive Vice President, Chief Risk Officer

Mr Thalib Ali Al-Shamrani has around 26 years of Banking experience with the latest 20 years in senior and executive management level. He has been serving as Chief Risk Officer and Head of Credit for the last 6 years. In this role he manages the Bank wide Risk including; Credit, Market Risk, Operation Risk, Insurance and Compliance. Prior to that, he was The CFO of the Bank for nearly 10 years. In addition, He was involved within his career with the Bank in Managing and overseeing other Divisions in The Bank such as, Financial and strategic planning, corporate Banking, Retail Banking, Treasury, Investment, IT, HR and support. Thalib is a member of the following Executive level Committees: Management Committee, Main Credit Committee, ALCO, Investment Committee, Risk Management Review Group, Technology Committee, Risk and Compliance Committee and HR committee. He is also a permanent invitee to The Board Audit Committee, Chairman of Fiduciary Committee, Member of Strategic Planning Group of the Bank, Vice Chairman of a subsidiary Financial Services Company and Chairman of the Executive Committee as a member of the Board, Member of Saudi Banks CFO Committee when was The CFO of The Bank, Member of Chief Credit Officers / Chief Risk Officers of the Saudi Banks and Chairman of Real Estate Company. Thalib holds a B.A. in Business Administration and has participated in many trainings in Banking and Finance- Internationally and locally- some of which are: Banking Operation in retail Branches Riyad Bank 1985, On job training with National Westminster Bank London, Integrated Financial Management Program Euro-money London, DC Gardner training courses in Money market & derivatives product and FX & Treasury program, Young Managers Program INSEAD Paris, On job training with Chemical Bank New York, Executive managers Program, American Management Association, Accounting study in London School of Accountancy, Internal Control Systems, TQM, The Seven Habits of Highly Effective Managers Covey Leadership Centre, Balanced Score card with ORACL, A number of Executive management, Risk Management and Finance courses.

Sohail Farooq | Oman International Bank | Chief Risk Officer

[email protected] Sohail is an an innovative Canadian professional with over 15+ years of proven expertise in risk management, ALM and corporate strategy. He has been serving as a trusted adviser to business leaders in the GCC for the past 7 years, and is known for developing and executing compelling strategies for increasing the headline earnings, streamlining work flow and creating a team environment to increase productivity. At present he is the CRO at Oman International Bank. His prior work also includes credit portfolio management at major Canadian banks, Scotiabank and CIBC World Markets, where as a member of credit & structuring committees he was mandated to risk-proof credit portfolios, transaction and securitization structures. As a consultant with Oliver Wyman Financial Services, he developed the state of the art operational risk frameworks which featured risk hot spot drill-downs and were calibrated to risk appetite. He holds a Masters degree in Quantitative Finance from Hochschule für Bankwirtschaft Frankfurt am Main (Frankfurt School of Finance & Management) in Germany and an M.B.A. from the School of Business Administration, Dalhousie University, Halifax, Canada.

Muhammad Arif Khan | Standard Chartered Bank, Pakistan | Unit Head of Operational Risk

Muhammad has 10 plus years in the field of Audit, Compliance, Operational Risk & Assurance. He has acquired diverse flavours of a variety of functions, of very prestigious organizations of international repute, which include Standard Chartered Bank, Habib Bank & United Bank. His work entailed evaluation of financial statements, operational health of each function within organizations, identification of process gaps, evaluation of control environment and much more. Muhammad`s audit expertise not only covers the banking knowledge at the micro level, but it also includes the working of Head Offices at the macro level that makes his experience multi pronged and diversified. He has not only worked as auditor but also has rich experience of being an auditee, the current role being part of business front line. His specialities includeOperational Risk, Audit & Assurance, Compliance.

Dr. Bjorn Lenzmann | Emirates NBD | Group Head of Operational Risk

Dr. Björn Lenzmann is Group Head of Operational Risk at Emirates NBD in Dubai. He is responsible for the development and implementation of the Group-wide Operational Risk framework and methodologies. Björn joined Emirates NDB from KPMG as Associate Director within KPMG Germany's Financial Risk Management Practice. He has worked with several banking and insurance clients to implement Operational Risk solutions that allowed them to qualify for the different Basel II approaches including scenario analysis, KRI, and capital and insurance modelling. He was a member of the KPMG's German OpRisk competence team and is a regular speaker on Operational Risk Management at national and international conferences. Prior to joining KPMG Björn has worked for Commerzbank, a leading German bank heading the OpRisk quantification team developing and implementing the AMA model. He was the bank's representative in several working groups of the data consortium ORX and a member of the Forum for European discussion on Operational Risk (FEDOR).

Dr Sunando Roy | Central Bank of Barhain | Inspection Adviser

A Ph.D in Economics from India and a post doctoral fellow (Financial Risk Modeling) at the University of California, Irvine, USA, Dr. Roy is presently an Adviser in the Inspection Directorate of the Central Bank of Bahrain. In a career spanning over 20 years, Sunando has wide ranging experience in financial sector regulation, risk based auditing and financial advisory services. Earlier, Sunando has served as Economist and Financial market regulator in the Reserve Bank of India and was Director in the Financial Risk Management Advisory of KPMG. Sunando served as Board member, Professional Risk Managers' International Association (www.prmia. org) during 2007-2010, a major global association of risk professionals with more than 75,000 members in 190 countries. Presently, Dr. Roy serves as member of the Board level Finance Committee ( 2010-2012) of the Professional Risk Managers' International Association and as mentor to new Regional Directors. In 2009, Sunando was honored by PRMIA in recognition to his outstanding contribution in promoting the risk profession globally.

Ramkumar Pavothil | National Bank of Fujairah | Head of Operational Risk and Compliance

Ramkumar Pavothil has 15 years of Banking experience of which 9 years has been spent specifically on Operational Risk management. He has been with HSBC for 10 Years in Banking Operations, Internal Audit, Internal Control & Operational Risk. He has worked with with Al Rajhi Bank for 2 Years setting-up the Operational Risk Management framework. Currently he holds the position as the Head of Operational Risk and Compliance with National Bank of Fujairah. Ramkumar holds Risk Management Qualifications such as CCSA (Certificate in Control Self Assessment from the Institute of Internal Auditors) USA, ACOR (Advanced Certificate in Operational Risk from the Chartered Institute of Securities and Investments) UK, and CISM (Certificate in Information Security Management) from ISACA.

Yawar Gardezi | Al Rajhi Bank | Head of Operational Risk

Yawar is currently working as a Head of Operational Risk for Al Rajhi Bank. He has been with Al Rajhi Bank for the last three years where he is responsible for the development and implementation of Operational Risk Framework with the goal to achieve the AMA accreditation. Key focus area has been Operational Risk Policy and procedures and supporting tools development. Prior to that he has worked for National Australia Bank, Australia. He has more than 16 years of experience in the field of Operational Risk, Finance, Business Banking & Credit Analysis. He has done MBA and a CPA from Australia.

Nita Mehta | Barclays Plc | Country Head of Operational Risk

Nita Mehta has vast experience of over17 years in Financial Services Sector wide ranging from Investment Banking, Treasury, Commercial Banking and Retail Banking. In investment banking, she has worked in different areas of investment banking spanning over mutual funds, merchant banking, stock broking and mergers/acquisitions heading Risk, Compliance, Audit and Governance functions. She is in Dubai for last 6 yeas. In her previous position, she was Regional Head of Operational Risk in Standard Chartered Bank, biggest treasury in GCC predominantly focusing on operational risk in Global Markets and Corporate Finance for 3 years. Nita currently holds the position with Barclays Bank as Country Head of Operational Risk focusing on Operational Risk, Audit and Governance of Commercial Banking, Retail Banking and Treasury.

Nisar Ahmed Khan | Kuwait International Bank | Head of Business Continuity Management

Nisar Khan has with more than 8 years of experience in managing Business Continuity Management programs with the regulator, conventional and Islamic banking. Nisar is currently the Head of Business Continuity Management for Kuwait International Bank, prior to joining KIB, Nisar worked as Service Continuity Specialist for Central Bank of Kuwait. He

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