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Ralph D. Romano

[email protected] · · 508-942-1196 · 294 Plymouth Street, Middleboro, MA 02346

Professional Experience Shiretown Ford/Colonial Ford

147 Samoset Street, Plymouth, MA · 1990 - 2010 Cross Functional Manager

Warranties/Accounts Payable/Rental Department

· Coordinate the coding of all warranty claims and conduct daily electronic submissions to manufacturer as well as check documentation for accuracy and review processed claims daily to confirm payments. · Oversee service department procedures and initiate systems to bring the dealership back to a first-rate manufacturer warranty status, preventing future audits. · Administer account payables, and control proper expense allocation for over 150 vendors in addition to processing weekly checks on demand. · Reconcile advertising budget and coordinate month-end clearing of accounting schedules. · Direct work flow, supervise and train office staff as well as monitor accounting operations. · Conduct daily reviews of bank account balances and make transfers as necessary. · Orchestrate startup and supervise operation of busy car rental department in multiple locations. · Arrange hiring and training of staff, direct managers and employees, plus oversee utilization and maintenance of accounts receivable for insurance company and overall billing and claims.

United Truck Leasing Corporation

Barclay Transport Division / Dedicated Contract Carrier 22 Roc Sam Park Road, Braintree, MA · 1986 - 1990 Operations Manager Prepare weekly billing, assist accounts receivable, payroll and expense reimbursement. Schedule drivers and match appropriate equipment to cover load requirements, plus arrange truck routes and driver experience. Compile and maintain confidential driver Department of Transportation files. Supervise all aspects of used truck sales including Bill of Sale, used vehicle inventories, title preparations, purchase records, plus review profit and loss statements with upper management. Establish and maintain nationwide mailing list with over 800 contacts for periodic inventory notification. Assistant Director of Purchasing ­ Truck Leasing Division Procure equipment and negotiate prices with manufacturers and suppliers. Compare and analyze truck specifications to secure best purchase price. Oversee truck maintenance expenses, reduce costs, and ensure fulfillment of customer requirements. Develop and furnish all levels of management with informational reports.

· · · · · · · · ·


· · · · Master Certified in Ford Warranties ADP/Reynolds & Reynolds Dealer Management Systems Microsoft Office, Microsoft XP and Vista Operating Systems Sacred Heart High School


Kenneth E. Fosdick ­ Former owner of Shiretown Ford 508-942-8330 Charlie Rasak ­ Director ­ Creative Resources Group 508-830-0072 x204 Tony Geraneo ­ GTLI Logistics ­ Acton, MA 978-549-3367 Michael A. Damiano ­ Fidelity Investments 617-671-5853 Tricia Mullaney ­ Comptroller ­ Cadillac Saab of Cape Cod 508-760-2700 x211


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