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R&L Computers

860 Duncan Ave. Washington, Pa. 15301 SAVE WITH

Remote Support Setup* 1. Click on the LogMeIn logo on the R&L Computers Special Offer Page ( to go to the LogMeIn home page. ) 2. Create a new LogMeIn account (Note: do not use your E -MAIL password for the new account ­ create a unique password). Write down your password for future use. 3. You will receive a confirmation email in a few moments. Follow the instructions in the email to complete your account registration and to download the software necessary for remote support to work. 4. During the installation, you MUST enter an ACCESS CODE: write it down! 5. When installation is complete, you will be directed to your new account online to complete the process of adding your computer to your account so that it will be accessible for remote support. The link to "adding your computer" will appear in the upper-right side of the page. 6. After adding your computer, you may log out and then contact us @724229-9692 for instructions to begin remote support. 7. When your support session ends, return to your LogMeIn account and change your password. This will block anyone from remotely accessing your PC. Remember to jot down your USERNAME, PASSWORD and ACCESS CODE ­ we will need those, later. Rates: $35 First Instance, one hour max. $15 per future instance. If we cannot resolve your computer problem by remote support, there is no charge if a service call is scheduled or arrangements are made to deliver the system to our shop within 3 days for further assessment and repair. *Remote support is not available for dial-up Internet connections.

R&L Computers [email protected]


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