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AT Y OUR SERVICE ¯ Public Affairs and

Employee Communications 130 Livingston Street, 9th Floor Brooklyn, NY 11201



N e w Yo r k C i t y Tr a n s i t E m p l o y e e N e w s l e t t e r, D e c e m b e r

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Charity Drama to Benefit AIDS

More Than We Bargained For, the acclaimed AIDSawareness play written and directed by our own Judith Lovell of MetroCard Operations ­ starring Transit and community artists ­ will finally be performed for NYC Transit audiences. The special performances, presented by the Office of the Executive Vice President, are scheduled for January 23, 24 & 25 at the NY Blood Center, 310 East 67th Street in Manhattan, and February 6, 7 & 8 at the Zion Church, 188 Clermont Street in Brooklyn. What's more, proceeds will benefit the Employee Charity Drive's Brooklyn AIDS Task Force. Tickets are $25 for singles or $20 for groups of 20 or more. Don't miss out. After More Than We Bargained For's off-Broadway summer success, this will be a hot winter ticket. Call Jeanne Wright at 718-694-4571 or Judith Lovell at 718-521-7322. ­ S. Isabel

To our readers: This issue follows the September Special Blackout issue.

Countdown to A Subway Centennial

December 1903 ­ October 2004

Subway tunneling at Lafayette Place ­ and Astor Place Station ­ typifies construction that disrupted Manhattan with noise, dirt and impassable streets. Horse-drawn wagon (above right) carries supplies and debris. October 7, 1902, New York Historical Society

Office of Civil Rights To 2 Broadway

The MTA Office of Civil Rights has relocated all divisions to the 16th floor of 2 Broadway, New York, NY 10004. For the Division of Equal Employment Opportunity call 646-2521383, and for Business Programs call 646-252-1350 or 1351. To contact Director Kenneth A. Neal or for further information, please call 646-252-1369 or 800-466-8577.

Transit Transit

CABLE ACCESS Queens Public Television Manhattan Neighborhood Network Staten Island Community Television Brooklyn Community Access Television CHANNEL Time Warner Ch. 34 Ch. 35 Ch. 34 Ch. 57 Cablevision Ch. 67 Time Warner Ch. 34 Cablevision Ch. 67 Ch. 70 Cablevision Ch. 49 TIME SLOT 5:00 pm, first Thurs of month 6:00 pm , first Tues of month. 10:00 pm 2nd & 3rd Sat. 8:30 pm every other Mon. 6:00 pm Thurs. 10:00 am Fri. 6:00 pm Thurs. 10:00 am Fri. 5:30 am Sat; 11:00 am & 2:30 pm Mon; 11:00 am & 2:30 pm Wed; 11:00 am Fri. 11:30 pm Sat. 8:00 pm every Sun. 3:30 pm every Mon. 7:30 pm every Thurs. 8:00 pm every Wed. 10:00 pm Thurs 3:30 pm Sat.

By Barbara Orlando, Editor

One hundred years ago this month, the grand celebration that opened New York City's first subway was just 10 months away ­ October 27, 1904. The first IRT line ran from City Hall to Grand Central and Times Square, then up Broadway to West 145th Street. An extension to Dyckman Street and a Bronx branch from 103rd Street opened later. Here are photos and highlights depicting the era of subway construction that began in March 1900 and opened New York City to a period of extraordinary expansion.

At Your Service

Published by MTA New York City Transit, Lawrence G. Reuter, President Produced by the Department of Public Affairs, Paul J. Fleuranges, Vice President Charles Seaton, Director, Employee Communications · Barbara Orlando, Editor Sylvia S. Isabel, Writer · Ocha Sakarin, Art Director · Philip J. Bartley, Chief Photographer Felix Candelaria, Mike Coughlan, Photographers · George I. Watson, Director of Printing Printing, NYC Transit Print Shop

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Send your comments to Newsletter Editor, 130 Livingston St., Rm. 9011A, Brooklyn, NY 11201.

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n late 1903, New Yorkers were likely weary of the tunneling that had caused havoc for more than three years. But the prize was worth the price. After decades of political wrangling and failed attempts by entrepreneurs, New York City would finally have an electric-powered rapid transit system underground, considered the best

solution to congestion and mobility problems that were strangling City growth. October 24, 1903 brought one of many grim reminders of the challenges and dangers of the work. A series of dynamite blasts at 10:20 p.m. on a Saturday at 195th

continued on page 2


Peter Barrett


Two New Depots


Yukon Depot Inquiring photographer





At Your Service December 2003


Countdown to a Subway Centennial: New York City 100 years ago

continued from page 1

Street and St. Nicholas Avenue "loosened many tons of rock," killing 10 workers and injuring 12. The New York Times called the deep, bedrock site "one of the most difficult in the whole line." It was the project's worst accident.

Construction and Control

More Tunnel Vision

Alexander E. Orr, president of the Rapid Transit Commission, agreed with Parsons and in April 1900, as construction was starting in Manhattan, Orr obtained Albany's approval to plan a subway extension to Brooklyn. On February 20, 1903, The New York Times' announced a $50 million Parsons' expansion plan for Manhattan, the Bronx and Queens that The Times said made "Transit schemes of the past...become insignificant." Citing the goal of "a complete rapid transit system for all the boroughs," Parsons agreed to report soon to Mayor Seth Low on the RTC's plans for improved transit service in Brooklyn and Richmond. The tunneling would continue for years.

At Your Service gratefully acknowledges these sources used in preparation of this article: Labyrinths of Iron by Benson Bobrick; The New York Times; Rapid Transit in New York City by the NY State Chamber of Commerce, 1905; Brooklyn Public Library Business Library; New York Transit Museum Archives; Charles Sachs and Herbert Schonhaut. Photos are courtesy of the New York Historical Society.

New York City Peter Barrett, a former head NYC Remembers ofdied on Transit's Public Affairs Office,

Curved subway route heading west from Grand Central, now the Times Square Shuttle, takes shape at 42nd Street and Park Avenue, November 28, 1902. Transit Issues from The NY Times Other Issues of the Day

October 29 after a yearlong illness. He was vice president of Public Affairs from March 1984 to December 1996, serving Presidents David Gunn, Alan Kiepper and Larry Reuter. The quintessential "Mr. Insider," Barrett was a private person who preferred to operate behind the scenes. "Leave no fingerprints behind," characterized his personal and professional philosophy. He maintained such a low profile that many employees never knew who he was, despite his presence on Jay Street's 13th floor, and many who met him were never quite sure what he did. In fact, Peter was an invaluable source of media advice and public relations strategy for numerous senior executives during his 18 years here. His advice and practice of the public relations craft helped carry the TA through some of its toughest years. David Gunn hired Barrett in 1984 to direct his media relations office. Peter quickly became an integral member of Gunn's administration, guiding the executive staff of mostly non-New Yorkers through the mine field of the New York press corps. Presidents Kiepper and Reuter recognized Barrett's experience and skills and kept him on as press advisor. From 1997 to his retirement in 2002, he served as Subways' chief officer of Operations Support. With nearly 25 years in press relations, Peter was able to call on a long list of friends and contacts in the media to advance NYC Transit's interests. An old fashioned "horse trader," he used inside information as a medium of exchange for positive coverage of the agency and its staff, or to ward off potentially damaging coverage. Reporters liked him and considered him a knowledgeable, trustworthy professional. Before joining NYC Transit, he was public affairs chief for New York City's Departments of Human Resources and Environmental Protection, and the City University of New York. In 1980-81, he orchestrated an acclaimed campaign that led to a 25% reduction in water use during the worst drought in City history. A native of Biddeford, Maine, Peter was the antithesis of the smooth PR exec. His sense of fashion ran to outlandish hats, slightly disheveled clothing and a ubiquitous cigarette. But he knew what reporters needed ­ the basic information and occasional exclusive story ­ to keep their bosses happy. He was a real pro and a great friend.

February 1902, Women Standing: Letters debated whether "a well-bred person would yield his seat to the lady in crowded street cars." A Southern woman who liked New Yorkers' manners wrote, "If a man is tired," let him sit. September 1903, Electrical Safety: An editorial called newly tested subway cars "admirable in every respect but one; they are not fireproofed as to their woodwork." The Times argued for "incombustible cars," noting a recent letter from George Westinghouse on "Third Rail Dangers" and a recent accident and fire in the Paris Metro.

On a cold January 12 in 1903, passersby cross planking and bridges that cover construction of IRT 23rd Street Station at 4th Avenue, now Park Avenue South.

"a complete rapid transit system for all the boroughs"

McDonald's contract included construction terms that a 1905 IRT history called "exacting down to the smallest detail." It required "an intra-urban railroad of the highest class." It specified "rolling stock of the best character known at the time." It stipulated average operating speeds of not less than 14 mph for local trains (including stops) and 30 mph for express trains. The project's engineering challenges ranged from shoring up "towering buildings" along the route to maintaining a vast underground network of sewer, water and gas mains and electric cable conduits (see photo, right), plus the vaults that extended into the street from buildings above.

Setting Sights High

Municipal Corruption: "Chicago full of `Graft,'" The NY Times reported on October 1, 1903, noting: "Pretty much all that Chicago knows of official `graft' has been learned from a Tammany [NYC] example." A September 11 article, "The Day of Corruption Past in Minneapolis," was the 12th in a series on corruption, "Municipal Reform in Typical American Cities." Gompers on Unionism: American Federation of Labor President Samuel Gompers informed members that President [Theodore] Roosevelt had expressed sympathy for a proposed Eight Hour law for all forms of Government work. October 1, 1903. Boston Rivalry halts World Series: The Boston Americans beat Pittsburgh five games to three in the first World Series in 1903 and were American League champs again in 1904. But the second World Series skipped to 1905 because the 1904 National League champion New York Giants' president, John T. Brush, refused to play a team from the "inferior" new American League.

Uptown, at 66th and Broadway in November 1902, workers and bosses pose on utility mains exposed at tunneling site.

The man most responsible for setting the subway's technical and engineering sights was the RTC's Chief Engineer, William Barclay Parsons. In 1894, Parsons had toured London, Glasgow and Budapest to assess underground transit technology evolving in Europe. Parsons ultimately chose electric power rather than steam, and shallow "cut and cover" excavation rather than tunneling deep under the City's infrastructure. He also insisted on integrated express and local service system-wide, based on his prescient view that both ridership growth and City expansion would quickly outstrip predictions.

photos by Michael Coughlan

The subway's general contractor was John B. McDonald, a respected railway builder who secured "Contract One" with the Rapid Transit Commission (RTC) with a $35 million bid. McDonald hired 15 subcontractors to divide up the work. He also formed a fortuitous relationship with banker/socialite August Belmont, who posted a requisite $7 million security bond for him, organized the Interborough Rapid Transit Company (IRT) in 1902 and gained control of the City's elevated lines in 1903.

"an intra-urban railroad of the highest class."

Remembering Peter Barrett


By John Cunningham Chief Officer, Subways' Division of General Services


At Your Service December 2003

At Your Service December 2003



West Farms

West Farms

Buses' Christmas in September:

By Bruce Levy, Manager, Bus Customer Relations

New Depots

Visiting Yukon Depot

At Your Service went with Employee Recognition Programs (ERP) to Yukon Depot for "Depot Appreciation Day." During a buffet lunch, ERP honored employees for Safe Driving, Years of Service and two Special Recognition Awards. One award cited Yukon bus operators for a 23% reduction in accidents per 100,000 miles in 2000-2002. The other recognized maintainers for increasing the average annual Mean Distance Between Failures 12% above an average 7,538 miles in 2000-2002.

"You guys have done one hell of a job in all the six years we've been here," said former Assistant General Manager Kenneth Bryant, now AGM of Road Operations for Queens ­ replaced at Yukon by Ronald Ethridge. Opened in 1981, Yukon is headquarters for Buses' Staten Island Division that includes Castleton Depot. It has 358 buses and 601 employees serving 10 local and 14 express routes. Its buses may go 800,000 to 900,000 miles a month, more than some depot fleets in densely populated areas drive in a year.

Sunday, September 7 brought a double-dose of all things shiny and new for hundreds of Department of Buses' employees. Months of coordination and 24-hour days "came together without a hitch," says Chief Transportation Officer Jennifer Sinclair, when the Department of Buses managed twin grand openings for its new, state-of-theart depots: West Farms in the Bronx and 100th Street on Lexington Avenue in East Harlem. Designed in-house by Capital Program Management, both projects involved years of planning and hard work. For employees, moving day also represented two closings: Amsterdam Depot at Amsterdam Avenue and 128th Street, the oldest depot in the system, and Hudson Pier Depot at 15th Street on the Hudson River that will become part of Hudson River Park.

At Your Service asked Yukon bus operators and maintenance staff this question:

Where do you like to go with family and friends in New York City for a good time?

Charles Baldari Bus Operator

West Farms is 157,000 square feet, set on 11 acres at the end of the Sheridan Expressway in the heart of the Bronx' West Farms neighborhood. Bounded by a modern wrought-iron fence along East 177 Street that will soon be tree-lined, the depot's pastel stone exterior softens its surrounding industrial setting. The depot has indoor and outdoor bus storage and equipment to fuel both diesel and compressed natural gas (CNG) buses. It replaces the old Coliseum Depot which closed on this site in 1995. Coliseum was originally a sports arena built in Philadelphia in the early 1900s, then reassembled in the Bronx in 1929. It was converted to a bus depot in the 1940s and taken over by MaBSTOA in 1962. West Farms opened with 236 buses, including a handful powered by CNG. As more are delivered monthly, it is preparing to operate 160 CNG buses by year-end. Buses' fleet of 275 CNG buses had been based at Jackie Gleason Depot in Sunset Park, Brooklyn, the only other depot equipped for CNG. Early next year, 60-foot articulated buses will join West Farms' diversified fleet, serving 12 local routes. The depot's 686 employees are under the leadership of Assistant General Manager James Reynolds. General Manager John Hein who heads the Bronx Division, moved his headquarters to West Farms from Kingsbridge Depot. The other depots serving Bronx routes are Gun Hill and Mother Clara Hale.

planning and hard work

100th Street

Inquiring Photographer

The architecturally distinctive 100th Street Depot, a four-story, enclosed, beige brick structure on Lexington Avenue in East Harlem, looks like anything but a bus facility. Contextually, it fits neatly into the urban setting of this Manhattan neighborhood, looking more like a corporate office, hospital or school. Designed to minimize its visual impact, the 324,000 square-foot depot replaces the old 100th Street Depot, an 1895 trolley barn with a 1907 addition that was demolished in 2000. To address neighborhood concerns, the new depot's interior traffic flow and parking area are invisible from outside and the number of bus service lanes was increased. The depot's 97 New Flyer articulated buses serve the M101, M102 and M103 local routes on the busy Lexington Avenue corridor. In January, the fleet will expand to 116 buses and take over the M86 crosstown route. Assistant General Manager Charles Smith heads a staff that will reach 464 in January. Buses' Manhattan Division, led by General Manager Joseph Smith, also includes the 126th Street, Manhattanville and Michael J. Quill Depots.

Joseph O'Callaghan, Maintenance Cleaner

I live in South Jersey so we don't get up to the City that often. A couple years ago we went to a show ­ 1776. It was absolutely wonderful.

Ronald Sortino Bus Operator

I like it right here on Staten Island ­ like the beach and Gateway National Park.

photos by Felix Candelaria

We used to have a favorite restaurant on West 45th Street but it closed. Now I'd say the South Street Seaport. My wife likes to shop.

Susan Guzzoné Bus Operator

Salvatore Randazzo Bus Operator

I like walking around the City when I'm there and exploring, but no special place.

Charles Edkins Bus Operator

My wife works in the City so she likes to go to Radio City for shows like the Christmas and Easter shows. We don't bring the kids any more; they're grown up. We've also been to a couple of musicals: The Phantom of the Opera, and Dr. Jekyll and Mr Hyde.

John Ciaravino Maintenance Supervisor

Darryl Gadsen Bus Operator

The last time I was there we went to a play, Chicago, and to Carmine's Restaurant. That's good Italian food. Also the Carnegie Deli. My kids always want to go to the San Gennaro Feast, but I don't like crowds.

To me, vacation means vacation from the premises, so travel is something I plan for. My wife and I probably average six or seven vacations a year. I just got back from LA. I've been on a cruise this year. They call me one of the overtime kings here. My motto is, like I tell the guys, I work hard and extra hours to earn the time off.

Frank Ferraro Assistant General Superintendent, Maintenance

As a boy I always loved Rockefeller Center, and I still do. I also like Chinatown and Little Italy.

I'm usually at soccer games with my daughter, who's 12, or softball with my son who's 10. We also have a girl, 4, who plays soccer and I'm involved with my 14-year-old's Boy Scout camp. My wife works in Manhattan and likes to go out there. Rockefeller Center is a favorite. ­ B. Orlando


photos by Felix Candelaria and Michael Coughlan

100th Street

At Your Service December 2003



System Safety Awards

photo by Felix Candelaria


ERP Honors Years of Service

NYC Transit's star event-planners from Employee Recognition Programs (ERP) provided music by Transit employees and varied venues to say thank-you to employees reaching 20, 25 and 30 years of service. The first was an autumn dinner at the Brooklyn Marriott for 357 employees (and guests) distinguished by exemplary service or safe-driving records throughout their years. In a softly lit ballroom animated by an ensemble of (mostly) NYC Transit musicians, President Lawrence G. Reuter led the tributes: "It's a privilege to thank you and meet some of you tonight. You truly make this organization the best of the best. Your spouses deserve a medal and special thanks for putting up with our schedules for years. I truly wish we could do more for you." Next was a lively lunch inside a huge tent at MetroTech Center's Commons to honor 341 employees from Administrative Support Departments for their 20, 25 and 30 years. An overflow crowd on a rainy day enjoyed jazz by the talented "Cliff Lee Plus Three" and the many messages of appreciation seemed to get through. Speaking for those honored, ADA Director Roxy Marshall, a 30year veteran, cited highlights of her career. In a typical comment from the sidelines, Aida Menet of Materiel noted: "I think this (event) is very good. I like the feeling that we're appreciated. It's a big piece of your life [26 years for her] and it should count for something." photo by Michael Coughlan Tent Lunch Crowd: More than 300 employees from administrative support departments were honored for 20, 25 and 30 years of service at lively lunch in MetroTech Commons. Smiling speaker Roxy Marshall is standing near center. The SIR representatives were Maintenance General Superintendent Peter Argenziano, Police Chief Thomas Odessa, Directors William Massi and Samuil Kolta and Senior Director Owen Swords. Five NYC Transit groups received Honorable Mentions: 1 CPM's Construction Manager's Office 19 that rebuilt the 1 9 subway tunnel, led by Construction Manager Dilip Patel; 2 CPM's Quality Management Subdivision led by Senior Director, David Michelian; 3 Operations Planning's Joint Safety Training unit for Traffic Checking under Gregory Miller; 4 Office of the EVP's Safety Planning Team represented by Materiel's Joan Ashe and David Rosenduft, Human Resources Director of Safety Training; and 5 Car Equipment Road Operations and Richard Sowa, Assistant Chief Mechanical Officer, Coney Island Shop.

Hard-earned Status: After 17 or 18 years working part-time, senior traffic checkers graduate to full time employment. From left, front: Gracie West, Addie Greer; middle row: Michael Basley, Gregory Cooper, Beverly Belcher, Hammond Lewis; back: second from left, Barry Smith flanked by Operations Planning Chief Keith Hom (far left), Senior Director Jim Leopard and TWU Local 100 President Roger Toussiant.

Traffic Checkers Celebrate New Status

Traffic Checkers on duty with their vests and clipboards, are too busy for more than a quick but polite nod.

photo by Felix Candelaria

Blood Donor Drive Gears Up

By Sylvia Isabel, Public Affairs


ew York City's metropolitan area has an insatiable need for donor blood and counts heavily on annual blood drives by huge, public-spirited companies like ours. Since the year 2000 Centennial, NYC Transit employees have helped the New York Blood Center (NYBC) collect 3,600 pints of blood with the potential of helping more than 10,000 patients. A push is on to increase NYC Transit's donor level in 2004. Volunteer Blood Donor captains have held rallies at worksites to take pledges and set up incentive programs. To make it easier for operating employees to donate, new worksites are signing up, such as Pelham and Pitkin Maintenance Shops and Kingsbridge, Flatbush and West Farms Depots. On April 25, the NYBC held a blood drive at the Car Maintenance Rodeo at Coney Island Overhaul Shop. On June 7-8, NYBC parked a blood mobile at the Bus Rodeo at Floyd Bennett Field. More than 60 employees, including EVP Barbara R. Spencer and Controller Kevin McKenna, gave blood or blood platelets for leukemia patient Michael Mantel, a senior director in the Controller's Office. "Employee and departmental participation and support continue to grow and expand in many wonderful and creative way," says Blood Drive Program Chair Donna James.

Taking Safety Seriously: President Larry Reuter (third from right) joins quarterly safety winners (from left) Brandon Sirota, Harold Brookes, Anthony DiGraziano, Edward Marczewski, Harriette Seymour and Donald Houston.

Congratulations to employees who received System Safety's quarterly "We're Serious About Safety Awards" from the President. Subways ­ Led by President Reuter, everyone present paid special tribute to veteran employees Harold Brookes and Anthony DiGraziano of Pitkin Yard. They share a remarkable record of no lost time accidents in 56 years for DiGraziano and 54 years for Brookes. Also, Brookes had no sick days and DiGraziano four. "You get in the habit of doing things a certain way," said Brookes simply. Buses ­ General Superintendent Brandon Sirota of Amsterdam Depot devised a portable battery wash that makes maintenance cleanings easier and safer. At Mother Clara Hale Depot, Line Dispatcher Donald Houston and Bus Operator Harriette Seymour helped reduce collisions and employee accidents with advisories on high accident areas and potentially dangerous conditions, and daily safety tips for operators. TIS ­ Director Edward Marczewski of the TIS Command Center put together two useful brochures: Safety Programs for managers and a Safety Equipment Catalog.

photos by Felix Candelaria

But at a recent graduation at Livingston Plaza, 25 veteran traffic checkers had their day, invited for long-overdue recognition, celebration and time to speak. The event followed a week of training and a huge change ­ to full-time employees from a job that was historically part-time. "This is a historic day," said host Keith Hom, chief of Operations Planning (OP). "Your years of service is no small achievement ­ an average of 14 years and a minimum of nine. Traffic checking is the foundation of everything we do in Operations Planning. We'll continue to look for new opportunities for you." Jim Leopard, OP senior director of Traffic Checking, congratulated the group for their "many years of hard work." TWU President Roger Toussaint added his congratulations and raised a key issue ­ the years without regular benefits: "It's been too much to ask and too long to wait. You've been incredibly patient. View this as a building block," he told them. Responded Carleton Olds: "In 14 years I didn't think we'd be where we are today. It seems legit now. And the courses gave me a lot of incentive to do better..." ­ B.Orlando

Chairman's Safety Awards

At the sixth annual Chairman's Safety Awards, Subways' Subdivision C Construction Flagging unit and the Staten Island Railway (SIR) won Group Excellence in Safety Awards. Led by Chief Transportation Officer John H. Johnson (then an assistant chief ), Subways' team was represented by train service supervisors Patrick Dalton, Karlene Jarret, Alberto Maldonado, Nelson Harris, Warren Kenney and Mark Morgan.

Cheerful Briefing: That's Betrice McNeil-Kane of MetroCard Operations as Captain Blood Drop, reviewing plans for January Volunteer Blood Donor Month with President Reuter.

"New York City's critical need has increased by 25 percent in the last year, so it's important to increase donor participation in 2004," says Kevin Hyland, VP of Human Resources. "I am filled with pride and inspired by our employees. Their generosity, big hearts and community spirit are truly awesome." Our efforts have not gone unnoticed. Recently, the New York Blood Center gave President Larry Reuter a special recognition certificate on behalf of its employees. It cited his efforts as a blooddrive supporter, regular donor and Transportation Chair of the Brooklyn/Staten Island Services' Volunteer Blood Donor Campaign for 2002-2003. The goal for 2004 is to increase donor drives. Sites signed on so far include Downtown Brooklyn with four drives, 2 Broadway and Coney Island Overhaul Shops with three drives, and Gun Hill Depot and Zerega Avenue with two. Volunteers are always welcome, especially to help with Operations sites. Please call Debbie Johnson-Hines at 347-643-8170. January is National Blood Donor's Month. Stay tuned for more activities and look for posters announcing a speaker's bureau. It features two organ transplant recipients whose lives were saved by blood donors.

At Your Service December 2003



At Your Service July 2003 2003 December


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