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Insights Discovery: Personal Effectiveness

Presented by Leigh Renkar for the RCA September 2005 Symposium

For additional information regarding Insights for your organization please contact Steve Renkar at:

[email protected]

Capitol Insights 4136 Innslake Dr., Suite B Glen Allen, VA 23060 804-740-4100

Our Approach | The Insights Framework

· · · · · Understand Self Understand Others Adapt and Connect Develop Usable Interpersonal Strategies Take Action

Compass Learning Guide ­ Getting Started - Section 1.1 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Building and Maintaining Strategic Partnerships through AWARENESS and RESPONSIBILITY... "I am able to control only that which I am aware of. That which I am unaware of controls me. AWARENESS empowers me." John Whitmore, Coaching for Performance

Compass Learning Guide ­ The Key to Personal Effectiveness ­ Section 1.3 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

"Every advance, every achievement of mankind, has been connected with an advance in self awareness." C. G. Jung, Psychological Reflections

Section 1.3 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Perception ­ we can disagree and both be right

"All our knowledge has its origins in perceptions."

Leonardo da Vinci

Compass Learning Guide ­ The Key to Personal Effectiveness ­ Section 1.3 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

"We see the world not as it is, but as we are"

Stephen Covey

Perception

Section 1.3 Compass Learning Guide ­ The Key to Personal Effectiveness ­ Section 1.3 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Perception

The mind interprets patterns based on past experience ­ or on patterns it already knows

News Flash: Cmabrigde Uinervtisy Rseearch Aoccdrnig to rseearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a taotl mses and you can sitll raed it wouthit porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef but the wrod as a wlohe.

Compass Learning Guide ­ The Key to Personal Effectiveness ­ Section 1.3 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Insights

Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Perception and Awareness

"The World exists not merely in itself, but also as it appears to me."

C. G. Jung Psychological Types

Compass Learning Guide ­ The Key to Personal Effectiveness ­ Section 1.3 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Insights Ladder of Preference Going "up your ladder"

Source: Overcoming Organizational Defences by Chris Argyris

Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Perceptions and Judgment

"Every judgment made by an individual is conditioned by his personality type and every point of view is necessarily relative."

C. G. Jung `Memories, Dreams, and Reflections'

Compass Learning Guide ­ The Key to Personal Effectiveness ­ Section 1.3 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

The Four Humours

Hippocrates ­ ancient Greece ­ 500 BC

like orderly lives prone to mood changes appear as natural leaders seen as tough-minded

observe from the sidelines and tend to comply to others' demands

outgoing, optimistic fun-loving

Section 1.4 Compass Learning Guide ­ The Key to Personal Effectiveness ­ Section 1.4 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

The Four Insights Color Energies

Cool Blue Earth Green Sunshine Yellow Fiery Red

fs

Insights Igniting Corporate Spirit

Showing no bias, Objective, Detached Still, Tranquil, Calming, Soothing Cheerful, Uplifting, Spirited, Buoyant Positive, Affirmative, Bold, Assertive

Compass Learning Guide ­ The Key to Personal Effectiveness ­ Section 1.5

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

The Four Insights Color Energies

On a good day...

Cautious Precise Deliberate Questioning Formal Caring Encouraging Sharing Patient Relaxed Competitive Demanding Determined Strong-willed Purposeful Sociable Dynamic Demonstrative Enthusiastic Persuasive

Compass Learning Guide ­ The Key to Personal Effectiveness ­ Section 1.6 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

The Four Insights Color Energies

On a bad day...

Stuffy Indecisive Suspicious Cold Reserved Docile Bland Plodding Reliant Stubborn Aggressive Controlling Driving Overbearing Intolerant Excitable Frantic Indiscreet Flamboyant Hasty

Compass Learning Guide ­ The Key to Personal Effectiveness ­ Section 1.6 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Colorful Statements

Let's do it RIGHT Let's do it HARMONIOUSLY

Let's do it NOW Let's do it TOGETHER

Compass Learning Guide ­ The Key to Personal Effectiveness ­ Section 1.6 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

We All Have All Four Color Energies in Us...

... like the colored paints of an artist's palette.

Section 1.4 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Psychological Preferences ­ An Introduction

Jung talked about three pairs of preferences: · Introversion and Extraversion · the way we react to outer and inner experiences · Thinking and Feeling · how we make decisions · Sensation and Intuition · how we take-in and process information

"The predominance of one or other points of view depends less upon the objective behaviour of things than upon the psychological attitude of the investigator and thinker." C. G. Jung `Nature of the Psyche'

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.1 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Preferences ­ Introversion and Extraversion

INTROVERSION

Quiet Observant Inward focus Depth Intimate Reserved Reflective Thoughtful Cautious

EXTRAVERSION

"The extravert orients himself predominantly by the outward, collective norms of his times, etc. The attitudes of the introverted, on the other hand, are determined mainly by subjective factors" Jolande Jacobi, 1962

Energetic Involved Outward focus Breadth Quick Action oriented Outspoken Bold

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.2 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Jung's Attitude: Expressing our Energies

EXTRAVERSION

INTROVERSION

20 20

20 20

20 20

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.2 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Thinking and Feeling: Jung's Rational Functions

Thinking Preference

Formal, Impersonal, Analytical, Detached, Objective Strong-minded, Competitive, Correct, Task, Systems,

"I call the two types rational or judging types because they are characterised by the supremacy of the reasoning and judging functions." C. G. Jung. Psychological Types

Informal, Personal, Considerate, Involved, Subjective, Caring, Accommodating, Harmonious, Relationships, Morale

Feeling Preference

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.3

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Insights

Igniting Corporate Spirit

Thinking and Feeling: Jung's Rational Functions

THINKING

20 20

20 20

20 20

FEELING

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.3 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Jung's Preferences and the Color Energies

Cool Blue Introversion and Thinking Style is task-focused, calm under pressure, thoughtful and objective. Fiery Red Extraversion and Thinking High activity, working with others, being logical and focusing on facts.

20 20

20 20

Earth Green Introversion and Feeling An approach favoring depth, reflection, harmony and consensus.

20 20

Sunshine Yellow Extraversion and Feeling Couples sociability and consideration for others with action-orientation and entertaining.

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.4 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

The Irrational Functions:

Sensing and Intuition

Exercise ­ The Picture

· · · · Describe this picture. No questions. You have two minutes. The clock starts NOW!

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.5 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Insights

Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Exercise ­ The Horse Picture

· SENSING types tend to respond with a factual description of what is there ­ 2 horses, 7 legs, in a field, the sky is orange. · INTUITIVE types tend to start, "These two horses met and fell immediately in love, they are snuggling up...

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.5 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Sensation and Intuition: Jung's Irrational Functions

Sensation

Specific Presentoriented Realistic Persistent Down-to-earth Practical Precise Factual Step by step

Intuition

"Sensation perceives things as they are and not otherwise. Intuition also perceives, but less through its capacity for unconscious `inner perception' of the inherent potentialities of things. " Jolande Jacobi, 1962

Global Future-oriented Imaginative Catalytic Process Conceptual Possibilities Abstract Indirect Generalities

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.5 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Psychological Preferences ­ A Summary

Jung talked about three pairs of preferences: · Attitudes: Introversion and Extraversion · the way we react to outer and inner experiences · Rational Functions: Thinking and Feeling · how we make decisions · Irrational Functions: Sensation and Intuition · how we take-in and process information

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.1 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Personal Effectiveness

The Insights Discovery Profile Introduction

Personal Style, Interacting With Others and Decision Making

· Read the 3 Overview pages and underline any sentence or half-sentence that you COMPLETELY disagree with. · Don't get hung up on a word. · Ask for feedback from someone you trust on any statements in your Profile with which you have a challenge or are unsure about.

Compass Learning Guide ­ The Insights Discovery Profile ­ Section 1.1 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

The results do not

prescribe or define you.

The results describe you.

Insights

Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Insights System

· Look at your position on the Insights Wheel in your Discovery Profile · Also look at your Insights Color Dynamics page · There are three bar charts ­ · top left, top right and a central graph

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.8 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Evaluator Frames

Frame 1 · Amicable and quick · Reliable and restrained · Forceful and goal-oriented · Methodical and logical Frame 2 · Calm and even-tempered · Determined and dominant · Buoyant and light-hearted · Exact and precise L L L L 1 1 1 1 2 2 2 2 3 3 3 3 4 4 4 4 5 5 5 5 M M M M

L L L L

1 1 1 1

2 2 2 2

3 3 3 3

4 4 4 4

5 5 5 5

M M M M

Insights

Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Graph I ­ the Conscious Persona

· That part of the personality where private and public meet and interact · Where who we are interacts with who we are expected to be

Insights Igniting Corporate Spirit

The `Persona' was a mask worn by actors in Ancient Greece to convey the personality of the part they were playing.

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.8

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Graph II ­ the Less Conscious Persona

· The more instinctive "you" · The "you" when you are not controlling the way you present yourself to the world

Insights Igniting Corporate Spirit

The Less Conscious you your `shoes-off' self.

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.8

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Your Preference Flow

The Preference Flow Graph (middle graph)

· Reflects differences between the public persona (who you see yourself to be -- Graph I) and the balancing persona (more instinctive "you" -- Graph II) · Determines which preferences are currently having an impact on your work style and which are having less

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.8 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Energies and Types Within The Insights Wheel

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.9 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Energies and Types Within The Insights Wheel

The Focused Types

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.9 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Energies and Types Within The Insights Wheel

Focused Insights Types · One Energy in Conscious Inclined Usage

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.9 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Energies and Types Within The Insights Wheel

The Classic Types

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.9 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Energies and Types Within The Insights Wheel

Classic Insights Types · 2 Energies in Conscious Inclined Usage

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.9 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Energies and Types Within The Insights Wheel

Accommodating Types

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.9 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Energies and Types Within The Insights Wheel

Accommodating Insights Types · 3 Energies in Conscious Inclined Usage

Compass Learning Guide ­ The Psychology of Self Understanding ­ Section 1.9 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Energies and Types Within The Insights Wheel

· No position on the wheel is better than any other · Each position offers unique gifts and strengths · Every position on the wheel is capable of adapting and connecting

Insights

Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Eight Types Team Dynamics ­ Approach to Task

"Getting it "Getting it done!" done!"

"Doing it "Doing it correctly!" correctly!"

"Doing it "Doing it now!" now!"

"Doing it "Doing it carefully!" carefully!"

"Getting it "Getting it started!" started!"

"Doing it "Doing it discreetly!" discreetly!" "Getting "Getting agreement!" agreement!"

Insights Igniting Corporate Spirit

"Doing it "Doing it together!" together!"

Compass Learning Guide ­ How the Eight Types Interact ­ Section 1.6

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Eight Types Team Dynamics ­ Key Skills or Attributes

Determination Determination Monitoring Monitoring performance performance Discipline Discipline

Sets standards Sets standards Product knowledge Product knowledge Analysis Analysis

Results focus Results focus Decisive Decisive Assertive Assertive Drive Drive Enthusiasm Enthusiasm Positive Thinking Positive Thinking

Planning Planning Organization Organization Time Management Time Management Listens Listens Loyal Loyal Team Approach Team Approach

Flexible & Helps Others, Flexible & Helps Others, Shares ideas Shares ideas

Persuasive Persuasive Creative Creative People Skills People Skills

Compass Learning Guide ­ How the Eight Types Interact ­ Section 1.6 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

What Determines our Eight Type?

· You will always be in the quadrant of your highest colour energy · Knowing the highest AND the lowest colour energy determines your EIGHT TYPE

Insights

Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

"" "Know yourself.

Don't accept your dog's admiration as conclusive evidence that you are wonderful."

Ann Landers

Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Recognizing the Color Energies

· Start with the four quadrants, and identify `clusters' of signals · Pay attention to:

· · · · Body Language Verbal Style Interactions Work Environment

quiet formal

quick

relaxed

Compass Learning Guide ­ Recognising Type ­ Section 1.8 Insights Igniting Corporate Spirit

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Articulate your Goal then ...

Why?

Actions

Engage

support

Insights Igniting Corporate Spirit

Visualize

Compass Learning Guide ­ Insightful Goals ­ Section 1.8

© Andrew Lothian, Insights, Dundee, Scotland, 2003. All rights reserved. INSIGHTS, INSIGHTS DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.

Insights

Thank you for your time & energy today!

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