Read Microsoft Word - i-COMM B&W FAQ Sheet.doc text version

Rite-Hite Doors, Inc. i-COMM® Digital Communication Controller New Product Questions & Answers

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Published: January 30, 2006

How is the i-COMM controller different than the Rite-Hite PLC? The i-COMM controller will provide more feedback to the operator and or installation personnel.

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Are all other elements, functions and operations the same? Yes, (with the exception of a change to the audible alarm voltage) all functions and operations will be the same.

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Will the Allen-Bradley PLC option still be available? Yes, Rite-Hite Doors will continue to offer the Allen-Bradley PLC as an option.

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Why would you use or order the AB over the Rite-Hite i-COMM controller? The only reason would be that the customer's specification requires an Allen-Bradley PLC.

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What is now required for Pre-Announce to Close, Fault, or most other common warning and announce functions? If supplying your own 120V warning device or devices, (strobe, beacon, or audible alarm), you will need to include the Warning Device Relay option. If purchasing the warning device(s) with a door, the relay is automatically included with the door controls. The exact functionality of the warning device(s) is selected in the field via the i-COMM controller. Why has the voltage on the audible alarm changed? Rite-Hite has changed the voltage on the audible alarm to standardize the Announce Devices across our product line. The alarm will now be wired to the controller the same as any other Announce Device.

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How will I adjust the Reclose and Announce Timers? These timers will now be adjusted through a menu and push-buttons on the i-COMM. The display will show the timer value in seconds.

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Will the program self direct me to the proper program? No, but the installation video and manual will show you how to change.

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How does the i-COMM compare to Rytec's System3? The i-COMM like Rytec's System3 is a proprietary control system. Both include an LCD display and viewing window in the control box. On both systems, the LCD conveys messages to the user. Unlike Rytec's System3 the i-COMM does not include built in variable frequency drive. When used with a variable frequency drive (Iso-Tek, Barrier Fold, and Protecdor PRO System) the drive is connected as a separate component. This reduces replacement cost in the event of a component failure.

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So what does this mean? Is Rytec's better or is ours better for the customer? Is one system more reliable? More expensive (beginning and in the end to repair/replace)? Rite-Hite's i-COMM would cost less to replace.

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Can the program be changed in the i-COMM controller? Yes, the program can be updated via a small loader module.

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How do I get the loader module? These would need to be ordered through customer service or Aftermarket. (Similar to current loaders) What models will be supported? Protecdor, ProtecdorXL, Protecdor Clean, TrakLine, Iso-Tek, Barrier Glider, and Barrier Fold will be supported.

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Will the windows affect the rating of the enclosure? The enclosure ratings will not be affected by the addition of a window.

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Even with such a benefit, will the customer understand what is conveyed in the window? Will it tell the customer that a photo eye safety is not aligned? Will it tell the customer the magnets are not in proper position? Has an overload relay shut down the door? Has the safety edge been contacted? Does it tell you when activation is not working properly? Yes, the i-COMM will indicate that a photo eye is blocked. Yes, the i-COMM will instruct the user that the door is broken away (this could be either cable tripped or magnets separated.) The overload relay works the same as before and will prevent the door from operating and place the door in a breakaway or emergency stop mode. The display will read either "Breakaway" for the Protecdor series or "Emergency Stop" for the TrakLine series. Yes, if the door has been reversed three (3) times, the i-COMM will indicate this on the display. The i-COMM will indicate on the display if an activation device is holding the door open.

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What will the i-COMM not tell us? The display will not specifically indicate, as a text message, when a sideframe is opened (XL/CL) or an overload tripped. The i-COMM will know that the door should be placed in a fault mode and would display a generic message such as "Breakaway" or "Emergency Stop". This is due to the way the circuit is wired.

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If the i-COMM goes down, does it shut down the door? Yes, the i-COMM controls the operation of the door, and if it fails, the door will not operate. This is no different than a PLC.

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Is Rytec the only competitor with such a benefit? No, Dynaco and R-Bac have similar systems with a text display.

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What is Rytec's VFD and what does it do that we can't? Rytec's VFD (or inverter) varies the speed of the door. For the Protecdor, the PRO system would provide a similar benefit. 3

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