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November 2007


Volume 21, Number 11

RRCC Invites You To The 109th Annual Meeting

Marselis Parsons, News Director & Anchor-WCAX-TV to be Keynote Speaker The 109th Annual Meeting of the Board of Directors and Membership of the Rutland Region Chamber of Commerce sponsored by General Electric will take place at noon on November 7, 2007 at the Holiday Inn, Rutland. Highlights of the meeting will include a concise PowerPoint presentation of the Chamber's accomplishments over the past year, Keynote Speaker Marselis Parsons, News Director & Anchor-WCAX-TV and the much anticipated "Business Person of the Year Award. Past recipients include Tom Dowling, Ryan Smith & Carbine, Ltd; John Casella, Casella Waste Systems; Richard Giles, Kalow Controls; Tom Trudeau, Rutland Southern Vermont Regional Airport; Allen Gartner, Mintzer Brothers; Mac Allen, Sherman V. Allen Inc.; Joe & Barbara Giancola, Giancola Construction; R. John Mitchell, Rutland Herald; Mark Foley, Foley Services/Pistols & Roses and last years recipient Phil Alderman, Aldermans Chevrolet & Toyota Superstores. The meeting will be held again this year in the ballroom at the Holiday Inn with a fabulous 3 course lunch served during the meeting. The cost of the event is $29.50 per person. There will be great networking, music and door prizes. There has always been a sold out crowd, a RSVP will be required. Please call 773-2747 or email [email protected] to register.

Gov. Jim Douglas presents David Sagi of VocRehab Vermont with a proclamation making October Disability Awareness Month and October 17, 2007 Disability Mentoring Day at the October Mixer held at Pictured Gov. Douglas, RRCC EVP/ VocRehab/VABIR in Downtown Rutland. CEO Tom Donahue & David Sagi

Computer Ease From Our Members Meeting Schedule Membership Director's Update Mentoring Merchants: Be Alert Help For MetroGroup Employees REDC Annual Meeting Upcoming Events USAF Liberty Big Band Vermont Convention Bureau Web Report Welcome New Members Workers' Comp. Corner Workforce Investment Board

In This Issue

Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page

10 6 11 9 3 10 8 8 7 5 5 7 2 11 4

Calendar/Buy Local Inserted

Page 2


Thomas L. Donahue

Executive Vice President/CEO

Welcome New Members

Art & Antiques on Center, LLC Mary Fran Lloyd 17 Center St. Rutland, VT 05701 Ph: 786-1530 Email: [email protected] Art & Antiques for sale. 35 Vermont artists with antiques for sale to showcase the art. Hours: 10-6 MondayThursday & Saturday and 10-8 Friday


November 2007

Penny J. Inglee

Marketing & Project Manager

Joan Hill

Director of Membership Development

Ann Marie Clifford

Information & Finance Manager

Committee Chairs

Public Policy Committee

Doug Babbitt 775-8500

Membership Development

Steve White 775-0510

Special Events

Donna Blight 775-6062

Tourism & Marketing

Mitch Frankenberg 438-2738


Joe Giancola 773-6251

Crossroads of Vermont Partnership/ Regional Marketing Program

Tom Donahue 773-2747

Mountain Meadows Lodge Bill Mercier Terry's Car Audio and More 285 Thundering Brook Rd Terry Morton Killington, VT 05751 225 South Main St. Ph: 775-1010 ~ 800-370-4567 Rutland, VT 05701 Ph: 747-6614 Fax: 773-2314 Email: Email: [email protected] [email protected] Family-oriented lodge (B&B) on Sales and installation of car Kent Lake in Killington. Perfect audio and video, remote car setting for family get-a-way, a starters and accent lighting for destination wedding or business cars and motorcycles, retreat. Waterfront recreation and cross country skiing. The ribbon is cut for the opening of Ladibug Judi's Beads & Things located at 2831 Route 7 North in Rutland Town

Pictured (L to R) Joan Hill, RRCC Membership Director; Judi McCullough, co-owner; Denny McCullough, co-owner and Tom Donahue, RRCC EVP/CEO

Millie Roy Bookkeeping & Payroll Services/Property Management Millie Roy 230 West St., Suite 6 Rutland, VT 05701 Ph: 282-4805 Fax: 747-0606 Email: [email protected] Bookkeeping and payroll services with strict level of confidentiality. Also assist in managing 65 properties.

Winter In August

Donna Blight 775-6062 The Courier is published monthly by the: Rutland Region Chamber of Commerce 256 North Main Street Rutland, VT 05701. Phone 773-2747 / Fax 773-2772 E-mail: [email protected] Editor - Thomas L. Donahue Layout/Content - Penny J. Inglee Deadline: 2nd Friday of every month Circulation: 1,200 copies monthly

November 2007


Page 3

Mentoring in Rutland Primary Schools Share What You Know. Mentor A Child In the time it takes to wash your car, bake a cake or watch your favorite TV program, you CAN make a difference in the life of a child. Kids who spend an hour a week with a mentor develop more self esteem and confidence, do better in school and are less likely to abuse alcohol or drugs. They also have stronger relationships with family and friends. In Rutland County more then 1200 children are identified as "at risk" - youngsters who are likely to encounter difficulties unless someone intervenes. You can give a child a second chance at a more fulfilling life by volunteering as a mentor. All children need a positive relationship with an adult who listens and cares. Mentors gain by giving back and the satisfaction of giving a child a happier life. See what a difference you can make: * "He loved it. It was the highlight of his week." - Second Grade Teacher. * "I like it when my mentor comes to spend time with me." - Kindergarten Student. * "I like making someone's life brighter." - Mentor * "She listens to me and we have fun together." - Kindergarten Student Rutland Northeast, Northwest and Pierpoint Primary Learning Center received a grant through Mentors in Schools and are now looking to add 12 new mentors during this school year. Mentors would meet with a student for an hour once a week at the school. Training and activities are provided. Contact Maria Cruise @ 786-1724

Board of Directors

2007-2008 Officers President Larry Jensen

Rutland Regional Medical Center

First Vice President John Valente

Ryan Smith & Carbine, Ltd.

First Treasurer Glenda Hawley

Rutland Herald

2007-2008 Directors Bill Ackerman

Vermont Country Store

Phil Alderman

Alderman's Superstores

Erik Bohn

OMYA, Inc.

Dave Correll

Holiday Inn

Steve Costello

Central VT Public Service, Corp.

Brian Grady


Bill Hanley

Casella Waste Systems, Inc.

Jeanie Kelly

TD Banknorth

Whitney Lamy

Chaffee Art Center

Gillis Lynn

Member At Large

Dr. Frank Miglorie, Jr.

College of St. Joseph

Dan Poalino

Sherman V. Allen Inc./Mac's

Ex-Officio Members Mark Blucher

Rutland Regional Planning Commission

Michael Coppinger

Downtown Rutland Partnership

JoAnn Graffam

Rutland Economic Development Corp.

Tom Macaulay

Rutland Redevelopment Authority

A large crowd was on hand at the October Chamber Mixer held at VocRehab Vermont & VABIR.

Page 4


November 2007

Rutland Region Workforce Investment Board Nancy Burzon, Executive Director

Rutland WIB Spotlights Mature Workers at Annual Meeting "As baby boomers leave their midlife careers and continue working into their 60's, we are experiencing the biggest transformation of the American Workforce since the Women's Movement" says Marc Freedman, CEO and President of Civic Ventures, a think tank and program incubator helping society achieve the greatest return on experience. The mature worker was the topic of the recent RRWIB Annual Meeting. The discussion was led by Carol Greenfield, President and founder of "Discovering What's Next, Revitalizing Retirement", a community organization located in Newton, MA. As she also has worked closely with Civic Ventures, Carol gave an overview of the programs that Civic Ventures has created. The programs recognize that we have never had as well educated or healthy a group in such large numbers as the Baby Boomers. This is a new age of life, and the size of this group will force us to rethink how we accommodate this bulge in the workforce. Greg Voorheis, Senior Grant Manager for the Vermont Dept of Labor and representative from the Committee to Study the Mature Worker under the Lt. Governor Dubie's Commission on Healthy Aging, also spoke to the group. As he pointed out, it is hard to deny the importance of the mature worker for employers in Vermont. Vermont holds the distinction of being the second oldest state in the U. S. and will have in 2030 an median age of 43.9, compared to 37.7 in 2000. Many employers are facing the retirement eligibility of employers in key positions in the next 5 years, with a challenge of finding the needed skills and knowledge in younger workers. He stressed the need for planning now to encourage and support the transition of this coming workforce. Recent national surveys of workers age 45-70 conducted by AARP provide this information on the aspirations of the pre-retirement people: "I want to continue working!" Seventy percent of pre-retirees plan to continue working in the so-called retirement years, or never retire. "I want more flexibility and autonomy than I've had in earlier work--part-time work and more adjustable schedules." Major life and family changes occurred for 20-30% in the last 5 years and many assume care-giving roles for other family members. "I find work fulfilling." Eighty-six percent say that staying in the workforce keeps them healthy and active. "I know what my ideal job would include." Key attributes include a worker-friendly environment, opportunity to learn something new, and opportunity to contribute to society or help people. Vermont is developing strategies for recruiting and retaining the mature worker. Ensuring Vermont has a healthy and robust workforce in the future is not only about retaining our next generation. It is also a question on not losing the benefits of all our generations...including our current generation.




Page 5

Vermont Convention Bureau Update

A Tale of Three Meetings!

Maureen Morgan, Senior Sales Manager, Vermont Convention Bureau, recounts three September meetings that pleased delegates and VCB members alike! Steinway Musical Instruments, Stoweflake Resort & Conference Center, Sept. 23-29, 2007 ­ Steinway recently held their strategic planning meeting at the Stoweflake Resort & Conference Center. The VCB met Tami Kirkpatrick at NEMICE in Boston when she came to our booth looking for a site for their fall meeting. They had never been to Vermont and found Stowe to be a wonderful destination. Tami stated, "We loved that there were no chain stores within town limits which made for unique and truly local shopping." The group had fantastic off-site dinners at Steve & Erica's and Ye Old English Inn in Stowe as well as at Adriana's in Burlington. The group took part in a variety of activities including fishing, guided mountain biking tours, biking on the Stowe Recreation Path, golf, tennis and of course Stoweflake's spa! Oracle Users Conference, Woodstock Inn & Resort, Sept. 15-20, 2007 ­ Bob Berkowitz from Events Specialists contacted the Vermont Convention Bureau for conference services assistance for a meeting they had already booked at the Woodstock Inn. Bob, who was already a fan of Vermont, has now become an unofficial Vermont Ambassador! "Woodstock, Vermont and the Woodstock Inn were the quintessential destination for the Oracle Users Conference. Newport, Rhode Island Cape Cod, and Maine were also considered but Vermont won when it came to location, price and destination appeal. This year's event in Vermont had record attendance, well ahead of last year's program in Austin, Texas. Attendees took advantage of various pre-event activities such as Vermont Backroad Tours, Killington Gondola excursion, biking tours and an off-site dinner at Simon Pearce. We had a great experience with all the organizations we worked with!" New England States Government Finance Officers Association, Sheraton Hotel & Conference Center, Sept. 20-23, 2007 ­ We began working with Bill Fazioli of the NESGFOA in 2004 when the convention bureau contacted them about returning to Vermont for their annual meeting. Bill commented that "Our Vermont Conference was well attended and that we have had excellent comments from our attendees. The Sheraton was a great fit, we enjoyed the separate conference area and the many gathering areas for attendees to meet and mingle." The group had planned offsite events that brought attendees into the local community to further enhance their Vermont experience. Over 240 attendees went out on an evening cruise aboard the Spirit of Ethan Allen III and 60 plus golfers took part in a golf outing at a local course. Numerous attendees enjoyed shopping on the Church Street Marketplace.

Page 6




Chaffee Art Center is pleased to announce the partnership with the former Rutland Art Co-op. The Co-op will now be known as The Chaffee Artist Guild. The Guild, which is open to everyone with an interest in art, plans to have monthly meetings which will include speakers and programs of interest to their membership. For more information call 7750356. Chaffee Art Center will have Peter Huntoon water color demonstrations on November 4th and December 2nd, 1-3pm. Call 775-0356 to enroll or for more information. Chaffee Art Centers Studio School is offering several adult and teen classes including: Basic Techniques in Drawing, Intro to In Your Face Watercolors, Pastel Drawing, The Art of Basic Picture framing and much more. Mountain Meadows Lodge encourages to book with them now for your holiday parties. Call 775-1010 for more information.

From Our Members/Classes/Workshops

Okemo Mountain Resort has been named by Ski MagaMitch Frankenberg zine one of the top ten resorts in Named Tourism & the East, and one of the best in North America for grooming Marketing Committee Chair and terrain parks. Rutland Area Visiting The Rutland Region Nurse Association and HosChamber of Commerce is pice announces the Killington pleased to announce that Pico Rotary raised $12,300 to Mitch Frankenberg has been support RAVNAH's hospice named Chair of the RRCC program through their annual Tourism & Marketing golf tournament. Committee. Mr. Frankenberg The Carving Studio and owns and operates The Paw Sculpture Center announces House in West Rutland. For their Annual Holiday Show more information call which will take place December RRCC-773-2747. 1-22, 2007. Artists are invited to submit their work for the exhibition and sale. Work should be submitted for delivery between November 12th & 26th. For more information call 438-2097. If your company has news Vermont Backroad Tours you would like to see invites you to reserve space listed in this section of now for their annual Christmas The Courier email it to Lights Tour. Vermont Backroad Penny, [email protected] or Tours will donate 10% of all mail it 256 N. Main St., revenue to the Muscular DysRutland, VT 05701 by the trophy Association in conjunc2nd Friday of the month. tion with the Association of National Letters Carriers annual fundraising efforts.

November 2007


Page 7

Year Round Exposure for Rutland Farmers

Local farmers have bared their souls and a sizeable portion of their anatomies to promote agriculture in the Rutland region of Vermont. The 2008 Local Exposure calendar is back from the printers, complete with poses by local farmers who want you to learn more about local agriculture, information on local farmers' markets, and facts about the food we eat each day. This artistically beautiful and amusingly cheeky calendar, published by the Rutland Area Farm and Food Link (RAFFL), has been designed to bring a little humor to your schedule. The calendar is available at local retailers including Boardman Hill Farmstand, Book King, East Poultney General Store, Mendon Mountain Orchard and Rutland Natural Food Market (the Co-op). Calendars can also be purchased at RAFFL's table at the Rutland Downtown Farmers'Market on Saturdays, through their website, and by calling 802-287-9311.

2007 Upcoming Chamber Events

November 2: United States Air Force Liberty Big Band presented by RRCC, sponsored by Chittenden Bank. 7pm at Paramount Theatre November 7: RRCC Annual Meeting, 12noon, Holiday Inn November 13: Mixer at Freeman Marcus Jewelers, 5-7pm

Rutland County's Trusted Plumbers

December 11: Holiday Mixer at Heritage Family Credit Union, 5-7pm January 8: RRCC Mixer @Abietello Design Center, 5-7pm February 12: Mixer @ Rutland Country Club, 5-7pm March 11: RRCC Business Show 2008, Holiday Inn

* Service * Construction * Heating 24 Hour Service - Licensed/Insured (802) 438-6333

Page 8




Help For MetroGroup Employees REDC's 70th Annual The Rutland Region Chamber of Commerce is working in Meeting conjunction with local employers, On The Air with Tim Philbin and

The Rutland Economic Development Corporation will hold their 70th Annual Meeting. The meeting will be held on November 14, 2007 - 4:306:30pm at College of St. Joseph's Tuttle Hall. The event is sponsored by OMYA with additional support from Holiday Inn. The annual meeting will begin with a mixer with hors d'oeuvres and cash bar, year in review, keynote address and adjounment at 6:30pm. The cost of the event is $10.00 The keynote address will be "Finding, Hiring, Training and Retaining Good People" by Mike Frank, Businessman and author who has worked with noted clients such as IBM, McDonald's and Federal Express. You and your staff are invited to attend. Please RSVP by November 5, 2007 by calling REDC at 773-2747. VT Department of Labor to help locate new positions for those employees affected by the closing of Metro Group Corp. Metro Group's employees cover a wide range of abililities and backgrounds. The core of the staff is comprised of machine operators who run production equipment to assemble the company's direct mail product. They also employ a diverse group of ancillary positions and many staff members have skills in data management and customer service. RRCC has created a page on their website ( listing jobs and resources available in the area. RRCC encourages local businesses to contact us at 773-2747 or by email [email protected] with any positions available at local compannies to help these displaced workers. The Vermont Department of Labor will be hosting a job fair on November 9th at the Asa Bloomer Building. The job fair will take place 9am-1pm. Any businesses interested in taking part in this job fair should contact Donna Nobrega at 786-5846 or email [email protected] You can also list any open positions on the Department of Labors website This is a free service to employers. Anyone receiving unemployment benefits is required to register on the Department of Labor website and most job seekers use the site as one of the tools in finding new employment. An event will also be held in Depot Park in Downtown Rutland on November 10th for MetroGroup employees. Glenda Hawley is organizing the event, which will take place 11am-3pm, and is meant to raise spirits, offer food, there will also be several bands and a raffle. Ms. Hawley is working with RRCC, REDC, Downtown Rutland Partnership and other organizations in Rutland to produce this event. Contact Ms. Hawley at 770-3894 for more information to volunteer or to make a donation.

Hours Monday-Saturday 10-6 Sunday 10-5

November 2007


Page 9

Membership Directors Update ~ Joan Hill

Hi Everyone, The October mixer hosted by Voc Rehab Vermont/VABIR and their many collaborating partners was a great success. The food catered by East Creek Catering was wonderful. The music and decorations made for a very festive occasion. Thank you to Governor Douglas for his proclamation declaring October Disability Awareness Month. Each month in the newsletter I will be highlighting a different chamber benefit to keep you informed of the advantages of being a member of the Rutland Region Chamber of Commerce. November's Benefit of the Month is the full time advocacy in Montpelier. Jamie Feehan of Primmer, Piper, Eggleston & Cramer, PC monitors issues that are important to the Rutland area. The joint RRCC/REDC Public Policy Committee chaired by Doug Babbitt of the Chittenden Bank will begin meeting every other Monday at the Chamber Office from 7:30 a.m. to 9:00 am soon. If you would like to be involved in legislative issues, please call the chamber office and add your name to the committee roster. Your Chamber also hosts 4 legislative breakfasts beginning in January and a bus trip to the State House in Montpelier every March. Welcome to our new members: Art & Antiques on Center, LLC, Millie Roy Bookkeeping and Payroll Services/Property Management, Mountain Meadows Lodge and Terrys Car Audio and More. Don't forget to get your free tickets for the United States Air Force Liberty Big Band presented by RRCC and sponsored by Chittenden at the Paramount Theater on Friday, November 2, 2007 at 7pm. We look forward to seeing you at the Rutland Region Chamber of Commerce 109th Annual Meeting to be held at the Holiday Inn on November 7th, sponsored by General Electric and featuring keynote speaker Marselis Parsons, news director/anchor of WCAX-TV. Join a committee, offer perk card discounts and get involved to receive the most benefits from your Chamber. I look forward to seeing you all at the next mixer at Freeman Marcus Jewelers on November 13th.


Notary Services for Chamber Members Monday-Friday 8am-5pm at the RRCC offices, 256 N. Main St. Rutland. Call 773-2747 for more information

Great Member Benefit

Chamber Cigna Insurance

Available for your business. Competitive rates and options. Call Joan, 773-2747 ext. 203 for details.

Page 10




Merchants: Be Alert

by James P. Mongeon, State's Attorney

The Key To Your Money

What you are doing when you give someone a key to your car? You are giving the single item that enables the person to take your car whenever the person wants to take it. By giving a key, you appear to be giving your consent to the person taking your car. The same is true with other valuables where a key is provided. If a strongbox (an old term) has a key lock and you give someone a copy of the key, that person can access the contents of the box. The above examples are in simple terms to make a point: a PASSWORD IS A KEY. People in both their business and personal matters often forget that the password for a computer account is a KEY that unlocks the account for transactions BY ANYONE who has that key. The computer, like the car or the strongbox, can only recognize the key. But when you give the password to someone, the computer cannot distinguish who has the password. This can result in problems when a person uses the password for a purpose that the provider did not expect. This can happen with internet bank accounts or any other internet account. In making a complaint, civil or criminal, the question will be asked: "How did the person get your password?" If the answer is "I gave it to her", this raises the whole issue of consent for the access. The solution? Safeguard your passwords. Do not give it to anyone. Change your passwords regularly to a password that you will easily remember but no one will guess. Whatever password you choose, DO NOT GIVE OUT YOUR PASSWORD. It is the KEY to your account.

Computer Ease~ Larry Gold Got Spam?

When was the last time you checked your e-mail? Got a lot of spam? You probably have only yourself to blame. Let me explain. Your behavior on the internet has a lot to do with how much spam you get. Trust me. It's your fault. Maybe not directly, but some human being who has admin rights to your e-mail address, is to blame. Web sites that harvest e-mail addresses, you replying to some form of spam in hopes of getting off the list thereby verifying for the sender that yours is a real e-mail address, and not paying attention when you fill in forms on web sites (unchecking the box that says "send me more spam") are but a few of the most popular ways to increase your spam. Here's another example. Your business has a web site, and you probably have some kind of contact page where your e-mail address is, so visitors to your site can send you an e-mail. What if the visitor to your site is a robot, whose job it is, is to gather e-mail addresses from web sites? Ever hear of such a thing? Commonplace today. Who designed your web site? Your brother-in-laws 16 year old? Money well spent. How much time do you spend filtering through the spam? Hopefully you get the picture. When that popup message appears on your screen that says your computer is infected, and offers to clean it for you, what do you do?

November 2007

It Pays For You To Accommodate Employees Who Could Work On A Limited Basis

· Speedier transition -- Studies have shown that employees who maintain this type of connection to the workplace during recovery tend to return to their normal jobs sooner. · It probably costs you less in the end -- Another fact to bear in mind is that the less time your employee spends collecting benefits, the less impact you're likely to see on your claims experience rating. · It's not forever -- You may fear that once you make temporary or part time disability arrangements for an employee, you will be "stuck with them" if the employee can never return to work. The fact is, you are not required to retain an employee in a limited duty position you provided for the period of recovery. If the employee has reached an "end result" in the recovery process, and is still unable to return to his or her original job, you are not obligated to keep the employee on the payroll. Your insurance carrier will arrange for the employee to receive vocational rehabilitation services.

Workers' Comp. Corner


Page 11

Nov No v ember Chamber Meetings & Events 2 USAF Big Band of Liberty, Paramount Theatre, 7pm 6 Special Events Commitee meeting, 8:30 am 7 RRCC 109th Annual Meeting, 12noon 13 Mixer @ Freeman Marcus Jewelers, 5-7pm 13 Membership Development, 8:30am 24 Board of Directors, 12:15pm

Mailings/Phone Calls

Mailings September 2007 -


Sponsored by Poulos Insurance For more information or rates on Workman's Compensation or any other business insurance contact Chuck Rose at Poulos Insurance. 775-4443

Phone calls September 2007 -





88 Businesses Sold Since 1988!

TEL: 802-775-4337 PO Box 1018 Email: [email protected] Rutland, VT 05701

Freeman Marcus Jewelers

November Chamber Mixer! Tuesday, November 13, 2007 ~ 5-7pm

Location: 76 Merchants Row, Downtown Rutland

invites you to the

~Hors d'oeuvres~ ~Door Prizes~

Next Month: Mixer at Heritage Family Credit Union December 11 ~ 5-7pm



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