Read TETRA Brochure 8PP lo res text version

The World's Largest TETRA-Focused Event. Join 2500+ TETRA Users, Manufacturers, Operators, Application Developers And Integrators To Learn, Network And Do Business

"It is important to keep up to date with developments, I have learned a lot from the conference"

p ginger, chairman icc ­ police federation

Critical Communications For An Evolving World

24th May 2011 ­ Corinthia Hotel, Budapest, Hungary 25th ­ 27th May 2011, Hungexpo Centre

The Meeting Place Of The International TETRA Community ­ Back In Europe!

Network with 2500+ visitors from around the world Meet all of the leading suppliers at the exhibition of 100+ stands Learn from 150+ speakers during the conference Experience 4 days of conference sessions, training, networking and exhibition Benefit from 15+ streams, masterclasses and seminars covering insights on both public safety and commercial TETRA usage

Gold Sponsors

Up To 70% Discount For TETRA Users!

Visionary Speakers Include:

Phil Godfrey

TETRA Association

Søren Ipsen

Danish Fire Service

Pertti Virtanen

State Security Networks Finland

Per-Ove Povén

Stockholm County Police

Rolf Krost


Phil Kidner

TETRA Association

Tor Helge Lyngstøl

Norwgian Directorate For Emergency Communication

Jan Van Der Meij

SAIT Zenitel Netherlands

Jolly Wong

Hong Kong Police

Duncan Swan

Analysys Mason

Richard Bobbett


Peter Goulding

London Metropolitan Police Service

Hans Borgonjen

vts Police Netherlands

Rui Francisco

EDP Distribuição

Sietse Hitman

vts Police Netherlands

Silver Sponsor

Philip Vercruysee

Entropia Digital

Stefan Kvarnerås


Béla Kozma


Alena Melnikova


Ole Mørk Lauridsen


Researched and Produced by:

In Association with:

Critical Communications For An Evolving World

Join us in Budapest, as the TETRA World Congress focuses on `Critical Communications For An Evolving World'

Hello! As Chairman of the TETRA Association, it is my pleasure to send you details of the TETRA World Congress 2011. After a very successful trip to Singapore, the Congress will be returning to Europe with new conference features, discussion formats, networking options and a new brand identity. At this year's Congress we will hear updates on the important role that TETRA is playing in ensuring effective Critical Communications around the world. We will also look at how TETRA might evolve to meet the future needs of users and how it will fit into an increasingly diverse digital marketplace. By joining the Congress in Budapest in May, you will have the opportunity to learn and network at the heart of the international TETRA community. We anticipate attendance from 2500 TETRA specialists including end-users, operators, application providers and manufacturers. You will benefit from a topical and varied conference programme, as well as the opportunity to attend the largest exhibition of TETRA equipment in the world. The theme for the Congress is Critical Communications For An Evolving World. The agenda will focus on how TETRA is being developed and deployed to meet the needs of end-users today and tomorrow. Senior figures from the TETRA community will share information and experiences with you, including: Case studies of how TETRA is being deployed globally to provide Critical Communications for professionals in public safety, defence, transport, utilities, Oil & Gas and industry What advances are being made to ensure that TETRA continues to offer the best end-to-end solution for Critical Communications, as Users' voice and data requirements evolve? How to implement the latest applications and evaluating innovative uses of TETRA To find out more about the Congress and how you can benefit from attending, please visit the TWC website, where you can see details of the event, sign up for e-news updates and of course register your place! I look forward to meeting you and your colleagues in Budapest. Best wishes,

"The seminar was fantastic and useful for understanding the future of TETRA and its new opportunities" y lam, china light and power

5 Reasons Why You Must Attend The 13th Annual TETRA World Congress


The World's Largest TETRA-Focused Event

Now celebrating its 13th year, the TETRA World Congress is attended by more than 2500 TETRA Users, Manufacturers, Network Operators, Application Developers and Systems Integrators from around the globe. The Congress offers you the unique opportunity to learn and network with all of the key players involved in the development, distribution and usage of the TETRA standard in one place at one time.


Learn From The TETRA-User Focused Programme With Over 150 Speakers Sharing Their Experiences

During the Congress you can build your own agenda from a choice of case studies, training seminars, discussion sessions and masterclasses, across the multi-streamed programme. You will have access to detailed analysis of the TETRA market, different User experiences from around the world and expert insights into the latest developments in the TETRA standard.


The Meeting Place For the International TETRA Community

At the TETRA World Congress in Singapore in 2010, attendees gathered from 68 countries. The expected breakdown of delegates for TWC 2011 includes: By Region

Americas 5% Asia Pacific 8% Central & Eastern Europe 29% Middle East & Africa 10% Scandinavia 11% Southern Europe 8% Western Europe 29%

By Industry

Users 47% Network Operators 12% Hardware/Software Vendors 22% System Integrators 7% Application Developers 7% Distributors 3% Regulators, Standards Bodies & Press 2%


Phil Godfrey Chairman, TETRA Association

Get Your Hands On All The Latest TETRA Equipment And Applications

Key Features For 2011

I More opportunities for interaction than ever before! This year's programme will include a stream dedicated to discussion. You will be able to take part in and learn from debates on Terminal Development, Network Renewals, Business Continuity Planning, Large Event Planning and TETRA in Crisis Situations. I Visit the new TWC website, to access all of the latest updates to the conference programme and exhibition. The site also offers you top tips to plan your trip to the Congress, as well as interviews and insights from the last event in Singapore. I Choose from 9 certified training seminars, workshops and masterclasses at the Pre-Congress Briefing (Tuesday 24th May) I Price Freeze ­ benefit from the TWC pricing structure that has remained fixed since 2007, including up to 70% discounts for Users and TETRA Association members.

The TWC exhibition is the perfect place for you to see all of the latest developments in TETRA technology. As the largest exhibition of TETRA equipment, it will enable you to meet with all of the leading TETRA suppliers and compare their products. The show floor also offers a range of feature areas including the exhibitor showcase and a FREE Hungarian language seminar. To see the full list of exhibitors and features visit


Networking, Networking, Networking...

The TETRA World Congress is not just packed with stimulating learning opportunities, but also features networking from start to finish. All attendees will be able to benefit from 22 open hours of the TWC exhibition, featuring themed refreshment breaks, meeting opportunities and a drinks reception. The Congress programme also offers three further social trips including the TWC 2011 Gala Evening onboard a cruise on the Danube (Thursday 26th May). Visit to book your place and to start planning your trip today

"I got a better understanding of what TETRA can offer"

p eier, klm

Register today at or call +44 (0)20 7017 7878

Gold Sponsors

Tuesday 24th May

Pre-Conference Seminars and Masterclasses

The Corinthia Hotel Budapest

full day seminar:

9.00: Registration and refreshments 09.30 - 13.00: Morning Sessions

Delegates can choose to attend either the full day Introduction To TETRA seminar or one morning and one afternoon seminar or masterclass

14.00 - 17.30: Afternoon Sessions


morning seminar:

09.30 ­ 13.00

master cl asses

morning masterclass:

09.30 ­ 13.00

Introduction To TETRA

This seminar is intended as an introduction for those who are new to TETRA and also as a brief update for those who may be familiar with TETRA but want to be brought up to-date with the current status and the future development of this technology. This introductory seminar will focus on the benefits of voice and data applications that TETRA systems can, and do, provide to the professional users of mobile radio around the world. It will also provide up-todate information on its global successes and the position of TETRA technology in the global mobile communication marketplace. The seminar will be chaired by Harald Ludwig, chairman of the TETRA Association Technical Forum, and the speakers are senior managers from the organisations who are members of the TETRA Association. Several of the speakers have been intimately involved in the creation of the TETRA standard itself. All delegates will receive a certificate of attendance endorsed by the TETRA Association.

TETRA Network Development, Implementation And Optimisation

In this seminar delegates will learn more about planning, rolling out and maintaining a high quality TETRA network. The session will also share information on how to manage the performance of the network to a satisfactory level including: · Outlining key considerations in planning, designing and implementing TETRA networks · Managing the challenges of optimising TETRA network performance · Meeting changing service needs in a TETRA environment · Future proofing your network to support future developments and upgrades

TETRA Transport Forum

This masterclass will examine how to optimise the use of TETRA in transport environments including rail, light rail, metros, mass transit, highways and airports. Discussion will focus on technical implementation issues, market needs, operational considerations and application development. Using key case studies from the transport sector, presentations and discussion will evaluate: · Planning, designing and deploying total coverage solutions to enable communication between drivers, stations, depots, control centres and to passengers · Using TETRA applications to improve operational efficiency · Integrating TETRA with commercial radio systems in and around stations · Developing advanced applications for rail environments · TETRA versus GSM-R ­ a debate Led by the TETRA Rail Forum with contributions from Actica Consulting, P3, Analysis Mason, Motorola Solutions and Teltronic

m o r n i n g

The TETRA Market

· World market, size and growth · Market Sectors and main applications · Examples of TETRA projects · TETRA and other technologies Phil Kidner, CEO, TETRA Association

Overview Of Services And Facilities

· Major drivers behind ETSI's TETRA standardisation programme · TETRA standard · Interoperability · Security and supplementary services · Voice and data services for applications Tapio Makinen, Marketing Director, Cassidian Systems

morning seminar:

09.30 ­ 13.00

morning masterclass:

09.30 ­ 13.00

Network Architecture And Interfaces

· TETRA architecture · Description of standard TETRA interfaces · Network management · Gateway to third party equipment Angelo Benvenuto, Business Development Manager, Selex Communications

Developing Appropriate Business Models To Plan For Evolving TETRA Networks

This seminar will focus on how key business model planning considerations must develop as TETRA networks become operational, evolve and mature. How should the need to upgrade systems in order to further functionality and to accommodate user feedback impact existing financial planning? Insights shared will include analysis of the economics between `small' and `large' systems and debate around the concerns of using privately operated networks for public safety. · Outlining the fundamentals of network business model planning · How does the operational phase change the business model for TETRA? · Comparing the affordability and Total Cost of Ownership (TCO) of `small' and `large' systems? · Evaluating the experiences of using an operator in public safety. A success? Financially? Environmentally? Led by Cassidian and Combilent with contributions from RAKEL, VIRVE and others

Future TETRA

What does the future hold for TETRA networks, usage and applications? This interactive masterclass will facilitate discussion between users, operators, suppliers and analysts to debate what will be required from TETRA in the future. Delegates will have the opportunity to hear and share insights on: · How to fulfil the key user experiences and needs for wireless broadband data on TETRA · Expected developments to the TETRA standard in the next 5 years · The latest activities within ETSI and the TETRA Association on the TETRA standard and broadband · Effectively using TETRA alongside alternative broadband technologies Led by Analysys Mason with contributions from Cassidian, ETSI WG4, Motorola Solutions and Thales

Addressing, Numbering And Dialling In TETRA

· Identity format · Numbering schemes · Dialling procedures Pieter de Kruyff, Senior Product Manager, Rohde & Schwarz Professional Mobile Radio

Direct Mode

· DMO modes, services and facilities · DMO key differences with TMO · Equipment types: repeaters, gateways · Benefits and applications Giampiero Colangelo, Business Development Manager, Selex Communications

Comprehensive Security Features

· The importance of security in TETRA · Overview of TETRA security functions · Authentication and Air Interface Encryption · Key management · End to end encryption David Chater-Lea, Fellow of the Technical Staff, Motorola Solutions

afternoon seminar:

14.00 ­ 17.30

afternoon masterclass:

14.00 ­ 17.30

Planning And Implementing In-Building Coverage For TETRA

Today it is quite clear that in-building coverage is crucial in TETRA networks. This seminar will address the specific challenges of delivering TETRA in buildings, tunnels and confined areas. Technical solutions for coverage planning and simulation will be examined alongside case studies of specific scenarios and potential business models: · Reviewing experiences of designing, developing and deploying resilient wireless coverage solutions · Enhancing TETRA network coverage in energy production tunnel networks · Evaluating the challenges for planning and installation to improve and secure indoor coverage · Reviewing the potential business models to deliver in-building coverage for public safety users Led By Axell Wireless with contributions from Creowave, Hong Kong Police, iBwave and VIRVE

TETRA Security

The Security and Fraud Prevention Group (SFPG) is an independent group of the TETRA Association. The SFPG unifies all parties within the TETRA Community to develop recommendations to support the practical implementation of TETRA security. The SFPG also monitors new potential threats to ensure that fraud and security do not act as barriers to new TETRA projects and technical developments. During this seminar the SFPG will address the following issues to ensure TETRA security: · Threats, vulnerabilities and risk assessment · Air interface security and key management · End-to-end key management/multi-algorithms · Secure data operation · Cross border operation · Smart card technologies Led by members of the Security & Fraud Prevention Group

Regulations Checklist And System Planning

· Frequency regulation and bands · Licensing and approvals · Environmental legislation · System planning, radio planning, operational planning Risto Toikkanen, Standards Manager, Cassidian Systems

a f t e r n o o n

TETRA Interoperability (IOP)

· Benefits of interoperability · Testing and certification process · Test automation Harald Ludwig, Managing Director, Arico Technologies

Data Services And Applications

· Basic TETRA data services (Short Data, Circuit Data, Packet Data) · Enhancing TETRA data services · Applications for professional users Christian Bjerrum-Niese, Business Development Manager, Motorola Solutions

Optimising Data Transmission Over TETRA

· Common applications demanded by professional users · Limits of TETRA data throughput · Optimisation techniques · User case studies Peter Clemons, Director Of Communications, Teltronic

afternoon seminar:

14.00 ­ 17.30

afternoon masterclass:

14.00 ­ 17.30

TETRA Application Development

This seminar will examine TETRA application development, deployment and benefits. It will allow TETRA users to understand how to innovatively use and develop applications, as well as how to optimise applications to enable enhanced data services. The agenda includes time for attendees to network and share ideas with colleagues on developing new and practical applications for current and future networks. Points for discussion include: · Introducing the Applications Working Group and TETRA community activities around data/applications · Showcasing the wide variety of applications available and possible on TETRA · Evaluating the development of TETRA data capabilities, current applications and future services · Fully leveraging TETRA investments by developing practical data applications · Matching applications to end user requirements ­ delivering effective and easy to use data services · Evaluating user application success stories and experiences ­ AVL and Database Search · Q&A session

Location Technologies And Solutions

· Market requirements for APLS · Command and control requirements · Configuring and using APLS · How can TETRA be utilised? · TETRA Location Information Protocol (LIP) Peter Hudson, Senior Product Manager, Sepura

Developing Effective Control Room Communications

This Masterclass will examine the complex process of introducing and integrating Command and Control Systems with TETRA networks. The agenda will offer a mixture of case studies and opportunities to discuss how to maximise operational efficiency and performance. Key themes will include · Defining the requirements for Control Room Communications · Operational roll-out and migration issues · Control Room Applications ­ adapting new technology to agency needs · Integrating Command and Control and IT systems for cross-agency collaborative working Led by Frequentis with contributions from West Wales Fire & Rescue


· Definition of TETRA over IP · Applications for TETRA over IP · Reliability and security aspects · Future roadmap of TETRA over IP Bert Bouwers, CTO, Rohill

TETRA Release 2.0 Overview

· Technical overview of TEDS (TETRA Enhanced Data Service) · TEDS case study · Complementary data Mark Edwards, Principal Staff Engineer, Motorola Solutions

Migrating To A New TETRA System

· Managing the transition process · Fleet mapping · User training Jan van der Meij, Principal Consultant, SAIT Zenitel Netherlands

Led by the TETRA Association Applications Working Group

For the full list of contributors visit

Register today at or call +44 (0)20 7017 7878

Critical Communications For An Evolving World

TETRA World Congress Day One Wednesday 25th May

08.30 Registration Opens 09.15 Welcome Address Dr. Zsolt Nyitrai, Secretary Of The National Development Ministry, Hungarian Government

Afternoon Streams STREAM A ­ Public Safety

14.30 Opening Remarks From The Chair 14.35 Mission Critical TETRA For The Specific

· Introducing C2000 and outlining the process to improve and review the management of the network for each group of users · Optimising the use of TETRA in crisis situations - evaluating the lessons learned from real life incidents in the Netherlands · Outlining how to improve the performance of public safety communications by new training methods and simplified multidisciplinary procedures Sietse Hitman, Project Manager C2000, vts Police Netherlands · Reviewing the drivers for changing the network, the commercial model, as well as the opportunity to cooperate · Understanding the technical lessons learnt from the network delivery, implementation and optimisation process Chris Sparrow, General Manager ­ Communication Services, Jersey Government Glen Le Cheminant, ICT Manager, Guernsey Government

Plenary Session

09.25 Evolving Frontline Critical Communications: TETRA In

Action From Protests To Celebrations

· Meeting and managing the scope of the day-to-day communications requirements of London's Metropolitan Police Service · Scaling the TETRA network and resources to manage major events, including large demonstrations and celebrations · Ensuring that officers can access the desired voice and data applications ­ what does the future hold? Peter Goulding, Chief Superintendent ­ Directorate of Information, London Metropolitan Police Service

Needs Of The Fire Market: Managing The Programme To Migrate 6000 Fire Workers To The SINE TETRA Network

· Defining the application requirements and key features for TETRA devices for the Fire service · Developing the training programme for the migration from analogue to TETRA · Designing and introducing rugged devices and key services including: - High performance voice and data transmission - Remote terminal management - Secure encryption - Communication across mission-critical agencies on the nationwide SINE network · Ensuring that improvements are continually made based on user feedback Søren Ipsen, Chief Fire Officer ­ Kolding Kommune, Danish Fire Service

15.35 Maximising The Efficiency And Effectiveness Of

17.20 Empowering Airwave TETRA Users To

Mobile Resources Used By The UK Ambulance Service With Integrated TETRA Communications

· Outlining the scope of the Ambulance Radio Replacement Programme (ARP) · Examining the operational and resilience benefits realised through the adoption of a common TETRA communications solution for voice and data communications · Outlining how the implementation has reduced response times to incidents and improved patient care · Using TETRA to enable cooperation between trusts and emergency responders during large scale incidents and providing increased situational awareness Joe Garcia, Head of Technical Assurance ­ Ambulance Radio Programme, UK Department of Health Matthew Palmer, Product Manager Control Room Solutions, Capita Secure Information Systems

Manage Operational Resources And Get The Best Out Of The Network

· Enabling TETRA Users to optimise their usage and effectively and proactively manage their services · Using network data intelligently and effectively to control costs while improving performance · Putting live network metrics into the hands of operational planners and commanders to drive optimal usage when the network is most stressed · Using live information to manage control room resources and talk group effectiveness John Lewis, Director ­ International Services, Airwave

Industry Insight ­ Where Is TETRA Going?

09.45 Pinpointing And Developing The Key Drivers For Growth Of TETRA · Lowering the barriers to entry ­ making the switch from analogue as cost effective as possible · Ensuring ongoing efficiency ­ what is TETRA doing to help in the current economic climate? · Broadband ­ determining how mission critical high speed data will herald a new era of efficiency savings through rapid and reliable communications · Developing a new breed of applications to focus on people-to-people communication Tom Quirke, VP and General Manager TETRA Products and Solutions Organisation, Motorola Solutions 10.05 Evaluating The Evolution Of TETRA In A Multi Technology

14.55 Using TETRA To Manage Special Operations'

17:40 Designing and Deploying A City-Wide

Communications in Rio De Janeiro's Favelas

· Outlining the special operations conducted by Rio de Janeiro's Military Police to restore control in the region's Favelas (shanty towns) · Determining the specific communications requirements of managing these highly dangerous operations · Reviewing the geographical constraints of implementing fixed TETRA base stations for coverage in the hilly favelas · Maintaining seamless communications and controlling operations using mobile TETRA infrastructure including: - Installing a mobile command centre inside an armoured vehicle - Deploying field equipment featuring GPS and Man Down functionality - Using specialised accessories integrated with weapons and standard kit Major Cajueiro, Projects Manager and SIAD (Integrated System of Data Analysis) Manager, State Security Secretariat, Rio de Janeiro

Environment To Meet Current And Future Operational needs

· Balancing the increasing use and demand for broadband services with existing operative TETRA networks · Maintaining and enforcing TETRA's leading position through integration with technologies that can complement existing capabilities · Outlining the potential of multi technology professional networks as the path towards evolution: - integration with broadband technologies - integration with legacy to preserve investments and pilot network evolution - integration with emerging PMR technologies to modulate demand and supply scalable solutions Giovanni Guidotti, Deputy CTO and Technology & Product Planning VP, SELEX Communications

15.55 Afternoon Refreshments And Opportunity To

TETRA Network For St Petersburg To Meet Both Mission And Business Critical Communications Requirements

· Implementing a flexible TETRA system to meet the voice and data needs of a varied group of users in St Petersburg including: - Government agencies - Emergency services - Sports venues - Taxi services for more than 500 cabs - Private security companies - General Motors' factory · Outlining the key considerations when selecting, designing and implementing the city-wide system: - Interoperability between different Ministries - Reliability, security and cooperation in emergency situations - Data transfer - AVL applications for transportation - Dispatcher oriented applications · Designing the network to allow both indoor and outdoor usage, considering roll out cost and environmental conditions Maxim Strukalev, Vice President, TetraSvyaz/RadioTel

Visit The TWC Exhibition

TETRA Networks And Business Models

16.40 Developing Business Models To Extend

Police Radio Waves Into Commercial Buildings ­Evaluating A Successful Pilot Scheme In Hong Kong

· Highlighting the importance of ensuring public safety radio coverage in private and commercial buildings · Reviewing the recent pilot scheme and plans to expand police radio into 58 strategic locations in Hong Kong · Developing an appropriate Public-Private Partnership Jolly Wong, Chief Telecom Engineer ­ Information Systems Wing, Hong Kong Police

10.25 Panel Discussion: Cutting Costs While Maximising Network

Efficiency And Fully Meeting User Requirements: Ensuring Return On Network Investment In Difficult Economic Times

This session will allow delegates to hear from the leaders of Europe's major TETRA Operators on how networks and services can be continually improved both cost-effectively and in line with the needs of the user community panellists include: Richard Bobbett, CEO, Airwave Marc de Buyser, Director General, ASTRID Béla Kozma, CEO, Pro-M Stefan Kvarneras, CEO, RAKEL Rolf Krost, CEO, BDBOS

15.15 Developing A Multidisciplinary National

17.00 Developing A Cost Effective Model For Cross

Project By Fire Brigades, Ambulance Services, Police And The Home Office To Improve The Organisation, Management And Use Of The Dutch TETRA Network

Border And Inter-Government Co-operation In Delivering Public Safety Communications

· Evaluating how two separate states have collaborated to procure and develop a TETRA network to meet their unique demands for coverage, resilience and interoperability

18:00 Close Of Congress Day One

STREAM B ­ Transport

14.30 Opening Remarks From The Chair Robin Davis, Head Of TETRA Rail Forum, TETRA Association 14.35 Meeting The Unique Challenges Of Deploying 15.15 Panel Discussion: Determining How TETRA Can

10.50 Morning Refreshments And Opening Of The TWC

2011 Exhibition

Meet The Requirements Of Rail And Metro Operators

15.35 Examining How Singapore's Land Transport

11.30 Panel Brainstorm: Ensuring Large Scale Event Security ­

Sharing Best Practice And Planning For Forthcoming Events

This discussion will focus on the important role of communications in preparing for major events, along with best practice in managing effective and co-ordinated responses. Panellists will represent agencies who have organised recent events including international games and national celebrations, as well as organisers of future major sporting events. panellists include: Jolly Wong, Chief Telecom Engineer ­ Information Systems Wing, Hong Kong Police Marc Schneider-Enskat, Director of Rental Department, Riedel Per-Ove Povén, Chief Inspector, Stockholm County Police Major Cajueiro, Projects Manager and SIAD (Integrated System of Data Analysis) Manager, State Security Secretariat, Rio de Janeiro Peter Goulding, Chief Superintendent ­ Directorate of Information, London Metropolitan Police Service

· Extending the network coverage to include in-house areas on the airport · Meeting the special requirements of several users in the workforce environment, ensuring compliance with rigid safety standards

TETRA For The Korea High Speed Rail Network (KTX)

· Integrating various propagation methods to design full TETRA network coverage along 128km of track · Interconnecting the TETRA system with the communications implemented during the first phase of the railway network (Astro System) · Examining how the TETRA system is integrated with the rail IT network to send/receive data via a unique CAD solution · Why TETRA was chosen for high speed rail in Korea

Authority (LTA) Deployed TETRA Specifically As A Data Network

· Implementing TETRA as the wireless transmission medium for the Expressway Monitoring and Advisory System (EMAS) - Transmitting traffic information to Variable Message Signs to provide the most up-to-date traffic alerts to motorists · Examining the design considerations, data interfaces, and lessons learnt in implementing a TETRA data system · Expanding the system to cover the major arterial roads in Singapore · Outlining the economic benefits to LTA of owning and operating their own private TETRA system Grace Ong, Head ­ Transport Technology, Land Transport Authority

Martin Dauer, Communications Project Manager, Stuttgart Airport 17.20 Using TETRA To Manage The Public

Transport Network In The Metropolitan Area Of Nuremberg

· Outlining the communications requirements of Nuremburg's public transport system · Ensuring effective communications between the traffic control centre and vehicles through voice and data radio transmissions · Understanding how INIT integrates the TETRA system with gateways to other wireless technologies · Effectively using AVL over TETRA to collect and disseminate information between trams, underground trains and buses

Sean Ferris, Consultant, ANSE Technologies 14.55 Evaluating The Implementation Of TETRA In The

11.55 Evaluating User Feedback To Constantly Develop And

Moscow Metro And Examining Usage And Applications

· Outlining the scope of the voice services required for the Moscow Metro TETRA network - Staff management and control - Public notifications · Evaluating the impact of the growth of passenger throughput and additional metro lines on the number and needs of radio subscribers · Meeting the specific challenges of managing the Metro TETRA system - Power resources and base station power consumption - Poor conditions for equipment ­ dust, humidity etc · Leveraging TETRA's data capabilities to deploy train control and telemetry applications

15.55 Afternoon Refreshments And Opportunity To

Improve The Hungarian TETRA Network

· Introducing the scope of the Hungarian TETRA network, its varied users and implementation success · Ensuring that the 37,000 users of the Hungarian TETRA network are involved in its development ­ outlining how feedback has impacted year-on-year network development · Previewing planned future network developments · Showcasing the mission critical network in operation during crises in 2010 Béla Kozma, CEO, Pro-M

Visit The TWC Exhibition

16.40 Evaluating The Development And Implementation Of

Klaus Janke, Key Account Manager, INIT 17:40 Developing Advanced TETRA-Based

Innovative Applications For A Metro Environment

See for full speaker details 17.00 Evaluating How TETRA Supports Operations

Communications For Effective Operations In A Container Port

· Understanding the specific requirements for an efficient communications system to meet the operational needs of a container port · Meeting the challenge of providing full coverage for the port region, avoiding blind spots

Ranging From Busses To Baggage Handling And Technical Services At Stuttgart Airport

· Outlining the airport operations to be supported by TETRA and how the network was tailored to meet the specific coverage requirements · Deploying mobile terminals for the fire brigade and de-icing teams including specific applications for Tower radio communication

Commercial Networks

12.15 PANEL INSIGHT: TETRA For Non-Public Safety ­ Determining

Speaker to be announced see for full details 18:00 Close Of Congress Day One

How To Meet The Needs Of The Commercial Sector

This panel session will feature discussion and responses on how to meet the particular communication demands of end-users from the commercial sector with TETRA. The discussion will highlight examples from the transport, industrial and mining sectors. Panel Facilitator: Roger Dowling, Board Member, TETRA Association panellists include: Thomas Haschberger, CEO, 3T Animesh Basu, CEO, Artevea Hans Damm, CEO, Damm Cellular Systems Dirk Kretzschmar, COO, Rohde & Schwarz Bert Bouwers, CTO, Rohill

Alena Melnikova, Commercial Director, USTTELECOM

STREAM C ­ Interactive Discussions Sessions

This stream offers delegates the opportunity to take part in active debate around key themes in TETRA network development and usage. You are invited to join the discussion to share your own knowledge while learning and benchmarking with your colleagues from the international TETRA community. Discussion Session One 15:00 `Unconference': Meeting End-User Terminal Discussion Session Two 16.40 Large Event And Incident Planning Building on the themes discussed in this morning's plenary panel brainstorm session, attendees in this group will be able to delve deeper into developing best practice of planning large events and responding effectively to major incidents. The discussion will begin with two introductory presentations, followed by the opportunity to share strategy on: · Developing effective operational plans · All levels of coordination between event organisers and responders · Tailoring existing network capacity and developing temporary solutions for large event coverage · Ensuring operational best practice Introductions include: · Outlining how the use of TETRA ensures vital secure and resilient event communications from basic co-ordination to high-end users · Meeting the operational challenges of designing and implementing large temporary network solutions · Evaluating the experience of planning communications for competition management, transportation and key workers at the 2010 International Games Marc Schneider-Enskat, Director of Rental Department, Riedel

12.40 Delivering Nationwide Mission Critical Communications For

Commercial Users

· Examining the process of migrating thousands of users from an MPT analogue network to TETRA (Network, Users & Applications) · Fully meeting the critical communications requirements of varied users, including Amsterdam, Rotterdam, Den Hague and Utrecht City Guards, Dutch Rail Security officers, as well as Antwerp, Zeebrugge, Ghent and Rotterdam harbours · Managing the constantly evolving demands on the mission critical network while further supporting the increase of commercial users, including logistic companies and public transport · Reviewing the Dutch Rail EU tender for Direct Communication using TETRA rather than GSM-R · Developing and implementing Tetra ComBus dispatching control rooms for Security, Transport and Logistics Philip Vercruysse, CEO, Entropia Digital NV

Requirements. How Should Future Terminals Be Designed Considering The Specific Application Requirements Of Each Kind Of User?

Join this key discussion to help to influence the future of TETRA Terminal development. Users are invited to set the agenda attend to share your specific requirements for handset and accessory development! The discussion will evaluate the needs of each sector, as well as considering factors including testing, interoperability and intrinsically safe terminal developments. To submit a question or topic that you would like to discuss, please contact [email protected]

Addressing Issues And Lessons Learned From The TETRA Network Design, Deployment And Operation In The Pre And Post Olympic Era Of The Olympic Games Of 2004

Konstantinos Kardaras, National Technical University Of Athens 18:00 Close Of Congress Day One

Deploying TETRA To Guarantee Safety And Security At Major Sporting Events

18:00 - 19:00

Drinks Reception

13.00 Lunch And Opportunity To Visit The TWC Exhibition

All delegates, speakers, sponsors, exhibitors and visitors are invited to a drinks reception in the exhibition hall. Take this opportunity to meet with other Congress attendees and see what is on offer in the exhibition and product showcase

Register today at or call +44 (0)20 7017 7878

Gold Sponsors

TETRA World Congress Day Two Thursday 26th May

Plenary Session

08.45 Registration Opens

Afternoon Streams STREAM A ­ Application and Software Development

14.30 Opening Remarks From The Chair Iain Ivory, Senior Solutions Marketing Manager, Motorola Solutions 14.35 Schengen Border Control Applications: An 15.15 Incident Reconstruction In A Multimedia Public 17.00 Developing Telecontrol And Telemetry

Future Networks ­ Meeting User Requirements

09.20 Opening Remarks And Overview Phil Godfrey, Chairman, TETRA Association

Safety World

Fulfilling Future Mission Critical User Requirements In The Mobile Broadband World

This session is intended to provide food for thought on the future of mission critical communication networks, mobile broadband options and how they can be delivered to fully meet end-user needs. How important will data be in the future? Is Mobile Broadband an inevitable requirement? Will Mission Critical users be prepared to accept the limitations imposed by commercial network operators? Will operators be prepared to upgrade their networks and provide the resilience and the grade of service demanded by Public Safety and CNI users? Can available spectrum be found for public safety users? The issues will be explored by representatives from North America, the User Community, and a Cellular Network Operator

Integrated Solutions Deployment In Romania

· Reviewing end users needs to fulfil Schengen border control requirements · Assessing the Romanian nationwide strategy to deliver phased applications, including AVL, messaging and extending to broader mobile data applications · Effectively managing and delivering information required by the various deployed applications over multiple TETRA networks · Providing integrated applications to present unified information to other user groups, both in the field and the control room · Outlining the benefits of the integrated solutions deployment for strengthened border control and Schengen compliance Nick Koiza, Executive Vice President, Portalify Catalin-Cedric Ghigea, SISF Program Director, CEO ­ Central & Eastern Europe, Cassidian

· · · · ·

· Determining how to effectively support an increasing number of multimedia communications - Audio, video, photographic, CAD and GIS · Effectively managing (capturing, reconstructing, organising and storing) the raw and unstructured multimedia data sources available to the control room · Overcoming the lack of inter-system interoperability Stephen Benwell, General Manager of Public Safety LoB, NICE Systems 15.35 Guangzhou 2010 Asian Games Case Study:

Applications For The Utilities And Petrochemicals Sector ­ From TETRA1 To TEDS

· Evaluating typical telemetry and telecontrol applications, including protocols such as DNP3, communication requirements, security and response times · Outlining the TETRA1 and TEDS data features · Determining the suitability of TETRA1 data bearers for each application · What improvements does TEDS bring? Nick Smye, Manager, Analysys Mason

Examining How Radio Communications and Applications Were Combined Into One Effective Solution For Event Security

17.20 Meeting The SCADA Over TETRA Requirements

In The Oil & Gas Business

14.55 Developing And Deploying Secure, High Availability

09.50 Do You Need Broadband? How To Meet Operational Needs

Location Services For TETRA Users With Galileo

· Evaluating the Galileo development roadmap to offer global satellite navigation system (GNSS) location based services for TETRA users · Identifying potential security threats and outlining the role of the Galileo Public Regulated Service (PRS) to mitigate such risks · Introducing work undertaken by the EU GNSS Supervisory Authority (GSA) to study how the PRS could be integrated with TETRA to provide assisted (A-PRS) secure location based services · Utilising TETRA's data communications capabilities to manage PRS and to provide highly automated, high performance, cost effective and low power location services · Outlining the GSA's PRS-PMR roadmap, future planned GSA initiatives and proposals for how the use of PRS in TETRA could be standardised Dr Nigel Davies, Head of Galileo Security Practice, QinetiQ

For An End-To-End Broadband Solution Using TETRA + LTE or WiMAX

· Defining broadband requirements for mission and business critical communications users · Where to tailor the end-to-end solution: - Making applications run on high-speed data - testing and integration - Complementing the solution with other technology solutions · Other considerations besides bandwidth - How to ensure that apps running on different networks meet stringent security requirements Eric Davalo, CTO, Cassidian

· Outlining the radio and application demands on the Guangzhou TETRA network to ensure the smooth running of the largest ever Asian Games, including over 100 competition venues · Getting the best out of the network to manage an unprecedented number of calls and offer effective applications to public safety users and event organisers Senior representative from Guangzhou Municipal Bureau of Science, Technology and Informatization

15.55 Afternoon Refreshments And Opportunity To

Visit The TWC Exhibition

16.40 Overcoming The Challenges To Becoming More

· Implementing SCADA systems to monitor and control thousands of Oil & Gas water injection wells spread over a large geographical area in Saudi Arabia · Evaluating the effectiveness of using a UHF data radio network for SCADA applications at Saudi Aramco in terms of cost, scalability and coverage · Determining the data rate required by intelligent wells · Making comparisons between TETRA2 and WiMAX · Meeting the security and control requirements using TETRA · Evaluating results from the pilot of SCADA over TETRA Dhafir Al-Amri, Mobile Radio Systems Replacement Project Leader, Saudi Aramco

Efficient In Software Development

10.10 Deploying A Public Safety Mobile Broadband System Using

LTE In The US ­ How Can Europe Catch up?

· Determining the drivers to support mission-critical personnel in the San Francisco Bay Area with an integrated voice and data network using 700Mhz LTE · Outlining the design, scope and delivery of the system to serve multiple agencies across the greater Bay Area · Effectively providing Bay Area responders access to media rich applications to allow public safety information sharing · Reviewing the system implementation process, intended usage and application development · Arguing the case for allocating further radio frequency for public safety usage Undersherriff Richard Lucia, Bay Area UASI

· Meeting the key issues in software development and testing for the TETRA community considering cost reductions, time-tomarket, short project lead times and user satisfaction levels · Evaluating the demand for Open Source Software, Outsourcing and Software As A Service to reduce costs · Integrating software development environments and methods into one centralised entity Frank Frederking, Key Account Manager, Tieto

17:40 Key Learnings Review: Take this opportunity to discuss the key themes to have emerged throughout the day on applications and software development. This session will allow you to talk about the practical ideas and insights that you will take back to your team to meet your application needs and further the success of your own application development strategy. 18:00 Close Of Congress Day Two Followed By Gala Evening

STREAM B ­ TETRA For Energy & Industry

14.30 Opening Remarks From The Chair 14.35 One Year After Deploying TETRA ­ Lessons Learnt John Cryer, Communications Consultant, Fortescue Metals Group 15.35 Ensuring TETRA Voice Quality And Developing Data

· · · · ·

At SASOL's 28000km2 Petro-Chemical Plant

· Reviewing the parameters and requirements ­ coverage, old equipment, safety and security · Effectively managing breakdowns, gripes and problems - Lightning - GPS not TETRA - Setup teething issues - Packet version upgrade - Band selective repeaters - Coverage challenges · Realising the improved connectivity options - Technical flexibility - Redundancy - Incident investigation - Real time services Christo Kriek, Programme Manager, SASOL Group Shared Services

Applications For Hazardous Working Conditions

· Evaluating operational use of the TETRA network at Reykjavik Energy - Ensuring QoS considering problematic radio-propagation and demanding work load · Understanding the importance of high quality voice and data transmission consistency for lone workers in hazardous environments · Reviewing ongoing research to achieve the highest possible standard of voice quality: - Testing equipment - Configuring parameters depending on environment - Effectively training personnel for operational use · Developing and deploying data applications Jon Jonsson, TETRA Program Engineer, Reykjavik Energy

10.30 Will There Ever Be A Better Solution For Mission-Critical

Communication Than TETRA?

· · · · The evolution of TETRA: lessons learned to date. Refreshing the early TETRA adopters: is TETRA their only choice? Voice and data in one standard: has this just been a marriage of convenience? How will TETRA evolve, and yet retain all the best bits? Duncan Swan, Partner, Analysys Mason

- PBX - PMR Gateway Achieving interoperability of services - Which services are mandatory? Which services are really supported? How much security between networks is truly required for interconnection? Strengthening system interaction to ensure that interconnection does not influence the stability of network Ensuring that the interconnection does not restrict radio resources Overcoming the political hurdles to interconnect two countries Patrick Maechler, System Architect, Siemens Switzerland

17.20 Examining How WiMAX Or LTE Can Be

Integrated Into TETRA Networks To Provide Broadband Services For The End User

· Outlining the demand of broadband services for mission critical users · Comparing the functionality and suitability of WiMAX and LTE to meet the specific user requirements: - Voice services - Hand over - Authentication - Security · Identifying and deploying the optimum topology to develop a fully resilient network · Determining which frequency band will achieve the best results depending on the needs of the end user ­ reviewing application examples from the public safety, transport and oil & gas sectors Sebastien Sabatier, Strategy and Marketing Manager, Thales Communications

10.50 Morning Refreshments And Opportunity To Visit The TWC

15.55 Afternoon Refreshments And Opportunity To


11.30 Panel Discussion: The Great Spectrum And Frequency Hunt The `digital dividend' offered the opportunity to provide new frequencies for Public Safety agencies to expand current services or add new technologies. However, commercial mobile operators have acquired most of the newly available frequency and public agencies need to get together to lobby for public safety specific spectrum. This session will highlight what has been done and discuss what needs to be done at a national level and at European level. · What should the Public Safety Community do to ensure that specific spectrum is set aside? · What influence will the Lisbon Treaty have on Public Safety Spectrum? · What is the approach of the European users' community? panellists include: Hans Borgonjen, Senior Coordinator International Standardisation, Vts Police Netherlands 11.50 Moving A Mature National TETRA Network Forward With TEDS · Evaluating and managing the rapid and constant increase of data traffic on the VIRVE network · Searching for a future proof solution to fully meet the evolving voice and data requirements of VIRVE's 70 000 users · What are the results from testing TEDS? Does it meet User needs? · Outlining the next steps and recommendations to advance the VIRVE network Pertti Virtanen, Development Director, State Security Networks Finland

14.55 Creating A Cost Effective Shared Public IP-

Visit The TWC Exhibition

TETRA Network For Commercial Users In Nigeria

· Evaluating the historical background of analogue radio usage and cost in Nigeria · Offering highly secured shared TETRA communications to ensure the safety of company operations such as transportation route planning · Using multiple repeaters and masts to achieve optimal coverage within dense areas · Creating a common platform for information dissemination among companies in related services · Implementing a cheaper tracking/AVL option, VPN and SDS to meet all budgetary needs Aloy Ezugwu, Sales & Marketing Manager, Briscoe Technologies

Network Innovation & Complementary Technologies

16.40 Nødnett Development ­ Taking A Consultative

Approach For The Nationwide Mission Critical Network Roll Out And Optimisation In Norway

The final stage of roll out for the Nødnett network is expected by May 2011. This presentation will examine the developments made at each implementation phase. Meeting the challenge of coordinating Police, Fire and Health Services on a single nationwide TETRA network Using feedback from the emergency users at each step to optimally adopt the network Evaluating the success of "Call out" in practice Optimising the nationwide network based on experiences from the initial implementation stage Tor Helge Lyngstøl, Director General, Norwegian Directorate For Emergency Communication

· · · ·

17:40 Developing Effective Wireless Backhaul Solutions

For Evolving Critical Communications Networks

· Determining the impact of TETRA network upgrades, footprint expansion and the addition of wideband/broadband capabilities on existing backhaul · Highlighting how additional traffic can be reliably supported with the required QoS on a converged Wide Area Network (WAN) · Evaluating key lessons learned by public safety agencies and energy/rail operators during recent WAN deployments · Examining how backhaul support is currently provided for new and legacy applications, as well as the future addition of broadband (LTE) and efficient video surveillance traffic Dave Christophe, Director ­ Energy, Government & Transportation Solutions Marketing, Alcatel-Lucent

15.15 TETRA For Iron Ore Mining: Implementing A Secure

Radio Solution For Fortescue Metals Group (FMG)

· Why TETRA? Comparing TETRA with other potential communication technologies for FMG's mining environments · Outlining the communications requirements to manage safe and efficient iron mining, processing and shipment - Implementing four dual carrier redundant sites with log server, dispatcher and 500 terminals in 9 weeks - Expanding the system to cover the mine's rail and port transport operations · Evaluating TETRA applications in operational use ­ meeting the key mobility and dispatch requirements for exploration, production and logistics

17.00 Overcoming The Key Interoperability Challenges

To Interconnect Country-Wide PMR Networks

· Comparing different technical approaches to solve PMR interconnection - Inter System Interface - Single Channel Converters

18:00 Close Of Congress Day Two Followed By Gala Evening

STREAM C ­ Interactive Discussions Sessions

Discussion Session One 15.00 Developing Best Practice And Guidance In

Focus On Applications And Software

12.10 TETRA Application Possibilities Now And In The Future · Evaluating the developments of TETRA data capabilities and the applications currently available to TETRA users · Leveraging TETRA investments by developing practical applications which match end-user requirements · Outling future potential applications for a TEDS and Mobile Broadband environment Hannu Aronsson, Chairman ­ Applications Working Group Technical Forum, TETRA Association 12.25 Panel Discussion: Developing Cost-Effective And Dedicated

Designing A Comprehensive Business Continuity Plan To Maintain Critical Communications

This interactive presentation and discussion will outline the London Metropolitan Police Service's (MPS) strategic approach to Corporate Resilience, Business Continuity Management (BCM) and Continuity of Operations (COOP). It will be of interest to Emergency Management, Business Continuity, Military, 112, Communications specialists and other Emergency Responders, Senior Managers and Suppliers. Delegates will gain an understanding of the history and make up of the Met, one of the largest Police Services in the World. With over 50,000 employees and an increasing international profile as the London 2012 Olympic and Paralympic Games approach, the MPS has put in place a comprehensive strategy to maintain its critical activities in the event of disruption and enforced staff absence due to such pre-planned and spontaneous events. An interactive discussion will concentrate on Control Room Communications, TETRA resilience and expectations for systems and business processes. Key delegate learning points will include: · Understanding the challenges for a large emergency service provider from a Continuity of Operations/Resilience/Strategic perspective ­ `Seeing the bigger picture' · Practical examples of how to go about embedding a Business Continuity Management culture in YOUR own Organisation

· Command and Control (C&C) Business Continuity Planning · An insiders view of some of the preparation and resilience that the Met Police have in place to deal with emergencies, major incidents, and other disruptions to critical activities and services, including Communications. Led by: Senior Representatives from London Metropolitan Police Service Discussion Session Two 16:40 Effectively Using TETRA In Crisis Situations Large and unplanned incidents happen more often than we realise. Also planned events can sometimes change quickly into crisis situations. The effective use of TETRA networks in these situations is vital. Join this discussion group to explore how to develop best practice for managing crisis situations including: · Key performance management ­ operational and technical · End-user approach to TETRA communications · Training and education · Fleet-mapping and talk groups · What's the role of the Operator · Are you prepared? Introductions include:

· Providing a background to the TETRON network and reviewing how it supported planned events including Euro 2008 · Using the experience of planning large scale events during major incidents including serious flooding in Austria in 2009 · Presenting system reports from both events to provide added depth to TETRON's experiences Albert Schaurer, Managing Director, TETRON, Austria

Feedback From The `Public Safety Radio Communication Group' On How To Use TETRA Networks In Crisis

Hans Borgonjen, Senior Coordinator International Standardisation, vts Police Netherlands

Discussion Session Three 17:00 Discussion Clinic: Evaluating The Requirement

Applications For Existing And Evolving TETRA Networks

This discussion will evaluate the effectiveness of current popular applications while outlining how end-user needs can be met within existing network environments. How much data and broadband is truly required? panellists include: Hannu Aronsson, Chairman ­ Applications Working Group Technical Forum, TETRA Association

For Network Renewals

This session will allow delegates to debate the need and timeline for network renewals. Participants will have the opportunity to discuss how to evolve, scale and renew their networks (large or small), bearing in mind cost, changing requirements and customer needs. To submit specific themes for discussion, please contact [email protected]

12.45 Developing Internet Feed Location Based Services For

TETRA Terminals

· Overcoming bandwidth and capacity constraints to develop dedicated Location Based Information apps for TETRA users · Using information generated in the radio network to give the end-user data tailored for their operational area · Test application: Taking geo tagged traffic information from the Internet to TETRA terminals without bearer capacity constraints · Lesson learned from the KoKom trial project Tor Helland, Advisor, National Centre On Emergency Communication In Health (KoKom)

Learning From The Austrian Experience Of Using TETRA For Major Planned and Unplanned Events

18:00 Close Of Congress Day Two Followed By Gala Evening

14.30 - 18.00:

Hungarian Language Stream

14.30 - 18.00:

Magyar Nyelv Szekció

Delegates are also invited to attend the Hungarian Language Stream, hosted by the Hungarian TETRA Forum. This session will take place on the exhibition show floor. English translation will be provided. For full details of the agenda, please visit

A TETRA Forum Hungary mint házigazda meghívja a Kongresszus delegáltjait, hogy vegyenek részt a Magyar Nyelv Szekción. A Szekció helyszíne a kiállítási területen lesz. Angol nyelv szinkron tolmácsolást biztosítunk. A program teljes részletességgel megtalálható a honlapon.

13.00 Lunch And Opportunity To visit TWC Exhibition

TETRA World Congress 2011 Gala Evening

Join the speakers, delegates and sponsors at the TWC Gala Evening, which this year will be held on a Cruise of the Danube aboard the `Europe Boat'. Enjoy an evening of local cuisine, drinks and music while making new contacts within the International TETRA community.

Register today at or call +44 (0)20 7017 7878

Critical Communications For An Evolving World

TETRA World Congress Day Three Friday 27th May

08.45 Registration Opens 09.15 Opening Remarks From The Chair Daniel Haché, Director External Relations, ASTRID


Achieving National & International Cooperation

09.20 Evaluating The Initiatives Of The Radio

· ·

Communication Expert Group (RCEG) To Improve Radio Networks For Public Safety

· Introducing the main activities of RCEG and the specific goals during the current Hungarian presidency · Examining the council recommendations regarding broadband data, proposals to set a European PPDR user requirement on high speed mobile data and related frequency discussions · Presenting the activities for cross border communication with existing systems ­ ISI, consortium and functionalities Imre Csillag, Senior Desk Officer, Hunagrian Police HQ Hans Borgonjen, Senior Coordinator International Standardisation, Vts Police Netherlands Etienne Lezaack, Chairman ­ ISI subgroup, Federal Police Of Belgium


- Voice - Data services - Bandwidth and facilities demands Evaluating EDP's experience of migrating electricity distribution system support services from an analogue radio VHF network to a third party owned TETRA network Reviewing the decision to share the government owned TETRA network Overcoming the challenges during key trials of voice and data terminals - Not clearly defined responsibilities - Network bandwidth - Latency limitations - Radio issues Outlining the future roadmap for network migration

11.50 Learning From ASTRID's Experience Of

Using TETRA In Crisis During The Train Crash In Buizingen 2010

· Examining the initial response to the crash - Resources required - Responders' needs · Ensuring effective use of the TETRA network in crisis ­ a good mix of technology and organisation · Evaluating the lessons learnt to prepare for future unplanned incidents Yves Delvaux, COO, ASTRID

12.10 Public Infrastructure Protection As An

Integral Part Of Control Rooms For The Public Safety Sector

Integrating TETRA in Denmark into the complete IT infrastructure for collaborative working of all first responders and public utilities, thus supporting: Civil contingency response of Public Utilities Disaster relief Business continuity Information management Combining TETRA and TEDS with other complementary wireless technologies Ole Mørk Lauridsen, CTO, TERMA

Rui Francisco, Telecoms System Engineer, EDP Distribuição 10.30 Crucial Test For The Hungarian TETRA

Network ­ Managing The EU Presidency In Hungary 2011

· Outlining the network requirements · Deploying high level safety communications · Evaluating operational experiences

09.50 Interview: Achieving ISI And

· · · · ·

Interoperability Between Different Organisations And Technologies

This interview will feature discussion and responses to the technical and organisational challenges of achieving interoperability between different agencies and communications technologies. The discussion will focus on meeting end-user requirements and give details on planned ISI trials Interviewer: Tony Gray, Regional Business Director, P3 Communications Interviewees Include: Stefan Kvarnerås, CEO, RAKEL Etienne Lezaack, Federal Police of Belgium Mladen Vratonjic, Deputy Head of Sector for Analytics and ICT, MOI Republic Of Serbia

István Révész, Police Colonel ­ Head of Infocom Department, National Police Headquarters 10.50 Morning Refreshments And Opportunity To

12.30 Panel Discussion: Deploying TETRA To

Manage Crisis Situations

This session will share real life experiences of delivering critical communications in response to crisis, emergencies and unplanned events. Hear how TETRA has been used to respond to recent incidents including flooding and storms across Europe and Toxic Waste Incidents in Hungary. Panellists Include: Géza Meichl, Police Colonel ­ Director for Economic Supply, Hungarian National Police Headquarters Janne Koivukoski, Director - Preparedness Unit, Ministry of Interior Finland

Visit The TWC Exhibition

Ensuring Effective Emergency Management

11.30 Integrating TETRA With Evacuation Systems

­ Evaluating The Experiences At A Belgian Chemical Plant

· · · · · Reviewing regulations for evacuation safety Developing and implementing the system topology Effectively handling priorities Integrating all communication systems Outlining other functions and applications Jan Van Der Meij, Principal Consultant, SAIT Zenitel Netherlands

10.10 Implementing Energy Solution Operator

Critical Services Over A Public Safety TETRA Network

· Determining the critical communication requirements when generating, supplying and distributing electricity:

12.50 Lunch And Final Opportunity To Visit TWC


14.00 Close Of TETRA World Congress 2011

"Year after year, TETRA World Congress continues to be the event for the industry to network and share experiences"


TETRA World Congress 2011 Exhibition

1 Delegate Lunch Area

3 4 Pod Zone Exhibitor Showcase Sessions

Learn about the latest TETRA products and applications. To see the full themed programme, visit

80% Sold Or Reserved

2 TETRA Association Booth & Hungarian Language Stream

Find out more about TETRA and the TETRA Association by visiting booth A101. On Thursday 26th May you will also be able to attend the FREE Hungarian Language stream taking place from 14.30-18.00 (English translation provided)


Exhibition Cafe

Offers a fully equipped press lounge and briefing room. You will also be able to pick up your FREE copies of key publications here. To register for a Press Pass, please contact Anna Slater on +44 (0)20 7017 6772 or [email protected]

6 Media Zone


Speaker & VIP Lounge

8 Internet Lounge 9 Seating Area & TETRA TV 10 Delegate Coffee Area

*The TWC floor plan is subject to change

Raise Your Profile By Exhibiting or Sponsoring At TETRA World Congress

Do you want to access the world's largest gathering of TETRA users, manufacturers and key decision-makers? We can offer you the right package to ensure that TETRA buyers from around the world can see your company and access your products.

To discuss the options available contact Daniel Burridge, TWC Business Development Manager on +44 (0)20 7017 7098 or email: [email protected]

To The Conference

Exhibition Opening Times

Wednesday 25th May: 10:50 ­ 19:00 Thursday 26th May: 08:45 ­ 18:00 Friday 27th May: 08:45 ­ 14:00

"TWC is a good opportunity to meet with the suppliers and users to hear more about TETRA deployment"

H Al-Otaibi, CITC

Register today at or call +44 (0)20 7017 7878

Gold Sponsors

TETRA World Congress 2011 Sponsors

gold sponsors

CASSIDIAN, an EADS Company, is a worldwide leader in full-circle security solutions. Full-circle security comes true when professionals use our solutions to the benefit of people. Users prefer our innovative, easy-to-use radios and our high speed data and voice communication solutions that deliver superior coverage and encryption. Network operator services ensure high availability and operational efficiency. 112/911 call taking, command & control centre solutions, and emergency notification systems complete the full-circle security. Together with our customers and partners, we are defending world security. Visit us at booth F301. Motorola Solutions is a leading provider of business- and mission-critical communication products and services for enterprise and government customers. Through leading-edge innovation and communications technology, it is a global leader that enables its customers to be their best in the moments that matter. Motorola Solutions trades on the New York Stock Exchange under the ticker "MSI". To learn more, visit For ongoing news, please visit our media center or subscribe to our news feed. Visit us at booth D301. As established specialist for mobile communication technology and strong member of the Rohde & Schwarz group of companies, Rohde & Schwarz Professional Mobile Radio has been a trendsetter in professional digital radio networks since many years. From its very foundation Rohde & Schwarz Professional Mobile has played a highly competent and proactive role in the development of the TETRA standard. Expanding its leading position in the world market, Rohde & Schwarz Professional Mobile Radio, has also developed sophisticated customized solutions in digital TETRA networks for public transport companies, public safety organisations and for a multitude of industrial application such as for use in airport facility networks and for oil & gas related enterprises. Systems supplied by Rohde & Schwarz Professional Mobile Radio offer particular advantages: As scalability plays an increasingly important part in TETRA networks, Rohde & Schwarz Professional Mobile Radio concentrates on providing the optimal scale in availability, the optimal network size at any given time, as well as the optimal traffic capacity and the optimal security-level. TETRA equipment manufactured by Rohde & Schwarz Professional Mobile Radio is also designed for economical operation costs by employing low power consumption and minimal space requirements. A high level of interoperability completes the R&S Professional Mobile Radio ACCESSNET®-T IP TETRA network solution. ACCESSNET®-T IP is a system designed independently of any terminal suppliers and, as such, it fully supports the multi vendor principle by fully complying with the open European TETRA standards. Also on display at the TWC are the comprehensive Rohde & Schwarz Test & Measurement solutions for all applications in the field of TETRA. This includes signal generators and analyzers as well as a suite of coverage measurement tools to test the quality of networks for TETRA and many other wireless standards. Visit us at booth C401. Rohill The Netherlands is a world-renowned company, specialised in the development, production and sales of professional mobile communication infrastructures supplying leading-edge hardware and software products to mission critical environments. Over the years, Rohill has developed an outstanding reputation within the military, public safety and public transport market segments where customised solutions are a must. Rohill's product line ­ TetraNode ­ is recognised as the leading-edge TETRA solution available on the market guaranteeing customers full interoperability with all suppliers' terminals, whatever their requirements. TetraNode creates the perfect open standard and multi-vendor environment, while offering the added benefit of its unique, integrated, multi-protocol capability. Unlike other TETRA solutions, TetraNode networks are based on real IP standards and offer open and powerful interfaces for maximum adaptability. This is why the product has been chosen by the most demanding customers to satisfy their need for utmost reliability and a wide range of functionalities. One main advantage of TetraNode is its ability to interconnect individual networks enabling nationwide coverage step by step. In addition, Rohill works closely with professional ­ often local ­ system integrators and value adding resellers providing the extra mile in assuring quality services. Visit us at booth C601. Selex Communications, a Finmeccanica Company, is a global supplier of advanced communication, navigation and identification solutions to protect communities and critical national infrastructure. Leader in the delivery of Network Centric Communications, SELEX Communications supplies secure, integrated and interoperable network solutions for government, civil and military applications. SELEX Communications employs about 4.900 people. Headquartered in Italy and with worldwide offices and facilities, SELEX Communications has the global presence to provide its customers with the solutions and support they need ­ anywhere, anytime. Our Solutions: Government: Public Safety, Security and Emergency, Public Administrations, Critical National Infrastructure Protection, Transportation. For the institutional market SELEX Communications supplies turnkey and integrated communication solutions that combine different enabling technologies including TETRA, DMR and the latest generation of wireless broadband radio to provide multi-technology network solutions, together with Air Traffic Control and GSM-R radio communication systems. Our interoperable, modular and scalable communications solutions are designed to meet international security protocols and communication standards and are enhanced in terms of robustness, reliability and security to meet the exacting demands of Critical National Infrastructure and Homeland Security applications. Industry: Oil & Gas, Utilities, Transportation, Telecommunication Operators as a response to the growing demands from private and public service companies, SELEX Communications has developed a complete line of PMR solutions and applications, tailored to meet specific the industry-specific requirements and to increase operations' efficiency, security, quality and timeliness. The company's solutions are engineered to be reliable, flexible and robust and to interface with other networks, systems and tools. Visit us at booth C301.

The World's Largest TETRA-Focused Exhibition where 2500+ TETRA Users, Manufacturers, Operators, Application Developers And Integrators Come To Network And Do Business

Access all of the latest equipment and test new applications while networking at the heart of the international TETRA community

The TETRA World Congress exhibition offers a unique opportunity to see the very best solutions and products that the industry has to offer. If you want to discover new applications, compare solutions or simply find out what the TETRA industry has to offer you, the TWC exhibition has it all under one roof. Extended networking opportunities will enable you to meet and develop commercial relationships with the TETRA market's key players.

silver sponsor

DAMM Cellular Systems is a world leading provider of scalable, flexible, user friendly and cost effective TETRA infrastructure products to industrial, commercial and public safety customers. Being a key player for more than 25 years within professional radio communication DAMM is taking the lead in TETRA technology through superior engineering and constant focus on customer needs and reduced complexity. The DAMM TetraFlex® infrastructure system provides the most cost effective solution, fastest deployment of TETRA infrastructure, easy access to responsive support and the full benefit from leading edge technology. DAMM is entirely committed the provision of infrastructure. The TetraFlex® is fully interoperable with terminals from all major terminal vendors. With the TetraFlex® system comes a long range of advanced integrated software tools, such as Network Management, Dispatcher, Voice and Data Management, and an advanced API for easy integration with third party applications. DAMM solutions and support are available worldwide through an exclusive network of partners. Visit us at booth E302.

associate sponsors

Alcatel-Lucent (Euronext Paris and NYSE: ALU) is the trusted transformation partner of service providers, enterprises, strategic industries such as defense, energy, healthcare, transportation, and governments worldwide, providing solutions to deliver voice, data and video communication services to end-users. A leader in fixed, mobile and converged broadband networking, IP technologies, applications and services, Alcatel-Lucent leverages the unrivalled technical and scientific expertise of Bell Labs, one of the largest innovation powerhouses in the communications industry. With operations in more than 130 countries and the most experienced global services organization in the industry, Alcatel-Lucent is a local partner with a global reach. Alcatel-Lucent achieved revenues of Euro 15.2 billion in 2009 and is incorporated in France, with executive offices located in Paris. Visit us at booth E403. Axell Wireless is the largest European provider of wireless coverage solutions and the market leader in the provision of solutions for the public safety market worldwide. Applications for Axell Wireless equipment, based on both analogue and digital filtering technology (SDR), include radio coverage solutions for road and railway tunnels, in-building and infrastructure projects, remote or rural environments, and transportation systems. The technologies we cover include TETRA/TetraPol/GSM/GSM-R/WCDMA/Broadcast/VHF/UHF/WiFi and WiMax. With its headquarters in the UK, Axell Wireless has been operating for over 30 years and has a substantial international presence operating out of 10 offices across 4 continents. Visit us at booth B301. The Galileo Public Regulated Service (PRS): How can it benefit you? With the PRS to be provided by Galileo ­ Europe's future global satellite navigation system ­ non-military agencies and organizations involved in public safety and security can be protected by the same kind of secured systems currently reserved only for users of the US military GPS signal. The PRS will enable two clear and critical capabilities. First, thanks to the robustness of the signal, users of the PRS will be protected on a daily basis against attacks, especially jamming and spoofing. Second, under exceptional circumstances, the existence of a protected signal for critical applications would allow for the denial of the open signal to hostile users, without disruption of those critical applications. Find out more how the PRS can add new communication and navigation security to TETRA. Visit the Galileo PRS stand: G500. Teltronic has been focused on the design and manufacture of professional radio communications equipment since 1974. It is currently part of the IBV Corporation, which boasts an annual turnover of 1 billion and 9,000 employees. Teltronic is one of the Spanish & European PMR companies continuing to invest most in R&D while remaining profitable throughout the current financial crisis, guaranteeing that it remains at the cutting edge of 21st century communications. The company manufactures a wide range of products in a multitude of technologies: conventional PMR, MPT-1327, TETRA, P25 and WiMAX, although the bulk of its business is currently focused on TETRA and complementary technologies for global markets. Teltronic caters for the full range of demanding professional customers ­ public safety, transportation, government, utilities, industry, PAMR ­ providing a total, integrated, adaptable solution: large-, medium- and small-scale IP-based infrastructure; base stations; desktop, mobile and hand-portable terminals; on-board equipment for public transport; command and control centres; multi-technology consoles and special applications. Teltronic has a direct commercial presence in over 25 countries world-wide and has TETRA products in service in over 40 countries, making it one of the largest and fastest-growing TETRA solutions providers doing business today. Tieto is an IT service company providing IT, R&D and consulting services. With approximately 17,000 experts, we are among the leading IT service companies in Northern Europe and the global leader in selected segments. Tieto is a leading service integrator creating the best service experience in IT. Our team of more than 6,000 telecom and media experts has unrivalled expertise in delivering growth, efficiency and tangible results. Tieto have the world's leading mobile network integration capability and with over 20 years of mobile network & device R&D experience we are well prepared to build the telecom and media solutions of the future. Visit us at booth G303.

Key Features Include:

· · · · · · · 100 companies exhibiting the very latest in terminals, network infrastructure, applications and solutions Live product demonstrations during the Exhibitor Showcase Sessions Interactive application demonstrations New product launches and press briefings Pick up the TWC Daily News to hear full details of presentations and announcements made throughout the event TETRA TV featuring interviews with leading TETRA figures Exhibition café

Register to attend the TWC exhibition today at

Companies already signed up to exhibit include:

2J Addvantech AD Telecom Aeroflex Alcatel Lucent Amphenol Jaybeam Analysys Mason Antennentechnik APD Artevea Digital ATIS Systems Axell Wireless BHE Bonn Capita Secure Information Systems Cassidian Centrul Pentru Servicii De Radiocimunicatii (CSR) Ceotronics CFocus Comlab Creowave CyberTech DAMM Cellular Systems ETELM Etherstack E.T.S.A Eyecom Frequentis/3T Funkwerk Security Communications Galileo PRS Hungarocom iBwave Invisio Headsets JDI Kabelwerk Eupen Kathrein Werke Kolibri Systems LS Telcom MAC Multiple Access Communications Mentura Group Motorola NET IT Consulting NICE CTI Systems OTTO P3 Communications Panorama Antennas Peter Jones (ILG) Phonak Portalify Pöyry Prescom Procom Pro-M Zrt Radio Frequency Systems Radio Resources International Rohde & Schwarz Rohill SAVOX Communications Scan Antenna Schnoor SEE Telecom SELEX Communications Sepura Siemens Austria Siemens IT Solutions & Services Sinclair Technology Sonic Communications Spinner Stop Noise STULZ Swissphone Syntech TELEX ­ Bosch Security Systems / EVI Audio TETRA Today Thales Tieto TPL Systemes Unimo Technology WRAP International Zetron

coffee break sponsor

Airwave has delivered one of the world's largest public safety networks on time and on budget. We now manage that network in its entirety, including a growing range of innovative applications. Having established a unique multi agency interoperability platform in the UK our fast-growing customer base now embraces over 300 different organisations and 250,000 users, with an increasing portfolio of International customers. Airwave's International engagements are primarily based on the transfer of its unique `know-how' in Network Design, Build, Operate, Management (DBOM), and Managed Services solutions with Government agencies and Emergency Services across Europe, North America and Australia

Visit to view our full list of exhibiting companies to date.

Register today at or call +44 (0)20 7017 7878

TETRA World Congress Social & Networking Trips ­ Make the most of your time in Budapest!

TWC 2011 will be held in the stunning city of Budapest, set within beautiful surroundings and with many sights to see. Budapest is a great city to visit for the Congress. To help you to make the most of this ­ and so that you can meet and network with other Congress visitors ­ TWC includes a number of social events including:

· A walking tour of Buda Castle Hill with wine tasting at the `House of Hungarian Wines' in Buda Castle (Tuesday 24th May) · The TWC 2011 Exhibition Opening Drinks Reception. At the end of the first full Congress day (Wednesday 25th May), join your fellow attendees to celebrate the opening of the 13th Annual TETRA World Congress. The reception will take place on the TWC Exhibition show floor at Hungexpo from 18.00 · Join the speakers, delegates and sponsors at the TWC Gala Evening, which this year will be held on a Cruise of the Danube aboard the `Europe Boat'. Enjoy an evening of local cuisine, drinks and music while making new contacts within the International TETRA community. (Thursday 26th May). Coaches for the Social Trip will be provided by the TETRA Association · Close your TWC experience (2pm ­ Friday 27th May) with a post event guided sightseeing tour of Budapest's most famous landmarks and districts

Media Partners:

Your Congress Venues:

Tuesday 24th May




Pre-Conference Seminars & Masterclasses

The Corinthia Hotel Budapest ­ Erzsébet körút 43-49, Budapest H-1073, Hungary Wednesday 25th ­ Friday 27th May



Conference & Exhibition

Hungexpo Budapest Fair Centre, H-1101 Budapest, Albertirsai út 10, HUNGARY

For full details of each trip and to find out how to register your place visit


TWC Partner Programme

Should you wish to attend TWC with your Spouse or Partner, we have also organised a programme of sight-seeing trips and typically Hungarian activities during the hours of the Congress for non-attendees. For full details of the Partner Programme and how to book, please visit

For full details of how to get to the Hungexpo centre visit:

Plan Your Trip To Budapest Today!


IIR has arranged discounted rates at a range of hotels, which are all within easy access of the Hungexpo. To book your accommodation directly at any of the following hotels and to take advantage of the best possible prices visit the Congress website The official hotel partner for TWC 2011 and the venue for the Pre-Congress Seminars and Masterclasses is:

The Corinthia Hotel Budapest

Erzsébet körút 43-49, Budapest H-1073 To access the best rate at this hotel, please book before 5th May 2011 using the booking form downloadable from

Get LinkedIn with the International TETRA Community!

Stay in touch with all of the latest TWC news by joining the TETRA World Congress LinkedIn group. Visit and search for TETRA World Congress to join active debate with fellow TETRA professionals

Five Star Accommodation

Kempinski Hotel Corvinus Hilton Budapest Marriott Hotel Budapest

Four Star Accommodation

Best Western Hotel Hungaria Danubius Hotel Arena Danubius Health Spa Resort Mercure Budapest Korona

Three Star Accommodation

Ibis Budapest Heroes Square Mercure Budapest City Center Mercure Budapest Metropol Radisson Blu Béke Hotel For details of the location of each hotel refer to

Follow us on Twitter Keep up to date with all TWC event news and hear

what contributors to the Congress have to say about the topics being discussed:

TETRA World Congress Is Produced In Association With:

TETRA is the global mobile communications standard for mission critical and other professional users. The technology is in use in more than 114 countries of the world and delivers a comprehensive suite of voice and data services.

The TETRA Association's mission is to maintain an open and competitive market for TETRA whilst ensuring that the standard continues to meet the needs of its existing users well into the future.

Millions of users around the world rely on TETRA technology, working in: Public safety Hospitality and leisure Utilities Government Airports The military Oil & Gas Sports arenas Railways Metros Sea ports Taxis and many other commercial and industrial organisations

For further information about TETRA and the TETRA Association visit or call +44 191 231 4328

TETRA World Congress 2011 ­ Programme At A Glance

Pre-Congress Seminars & Masterclasses ­ Corinthia Hotel

09:00 Registration Open Morning Seminars Morning Masterclasses An Introduction 09:30 To TETRA TETRA Network Development, Business Model TETRA Transport Future TETRA (Whole Day) Implementation & Optimisation Planning Forum 13:00 Lunch Afternoon Seminars Afternoon Masterclasses An Introduction 14:00 To TETRA TETRA Application Control Room In-Building Coverage TETRA Security (Whole Day) Development Communications 17:30 Evening Reception ­ Walking Tour Of Buda Castle Hill With Wine Tasting (Exhibition Open from 10.50)

Tuesday 24th May

TETRA World Congress Day One ­ Hungexpo Centre Wednesday 25th May

08:30 09:15 09:45 10:50 11:30 12:15 13:00 14:30 15:55 16:40 18:00

Registration Open Welcome Address and Keynote Presentation Session 1: Industry Insight ­ Where is TETRA Going? Morning Refreshments & TWC Exhibition Opens Session 2: Preparing For Large Events & Incidents Session 3: Commercial Networks Lunch & Opportunity To Visit The TWC Exhibition Stream A Stream B Stream C Public Safety Transport Discussion Sessions Afternoon Refreshments & Opportunity To Visit TWC Exhibition TETRA Networks & Business Models Transport Discussion Sessions Close Of Congress Day One Followed By TWC 2011 Opening Drinks Reception (Exhibition Open from 08.45)

TETRA World Congress Day Two ­ Hungexpo Centre Thursday 26th May

08:45 09:20 10:50 11:30 12:10 13:00 14:30 15:55 16:40 18:00

Registration Open Session 1: Future Networks ­ Meeting User Requirements Morning Refreshments & Opportunity To Visit TWC Exhibition Session 1 (Continued): Future Networks Session 2: Focus On Software & Applications Lunch & Opportunity To Visit The TWC Exhibition Stream A Stream B Stream C Stream D Application & Software Hungarian Language Stream Energy & Industry Discussion Sessions Development (Exhibition Show Floor) Afternoon Refreshments & Opportunity To Visit TWC Exhibition Application & Software Network Innovation & Hungarian Language Stream Discussion Sessions Development Complementary Technologies (Exhibition Show Floor) Close Of Congress Day Two Followed By TWC 2011 Gala Evening On A Cruise Of The Danube (Exhibition Open from 08.45)

TETRA World Congress Day Three ­ Hungexpo Centre

08.45 09.15 09.20 10.50 11.30 12.10 13.00 14.00 Registration Opens Opening Address Session 1: National & International Cooperation Morning Refreshments & Opportunity To Visit TWC Exhibition Session 2: Ensuring Effective Emergency Management Session 3: Managing Crisis Situations Lunch & Final Opportunity To Visit The TWC Exhibition Close of TETRA World Congress 2011

Register today at or call +44 (0)20 7017 7878

Friday 27th May


Your Congress Venues:

Tuesday 24th May ­ Pre-Conference Seminars & Masterclasses

The Corinthia Hotel Budapest ­ Erzsébet körút 43-49, Budapest H-1073, Hungary

Wednesday 25th-Friday 27th May ­ Conference & Exhibition

Hungexpo Budapest Fair Centre, H-1101 Budapest, Albertirsai út 10, Hungary Visit for details of the best available rates at the official TWC partner hotels

Unable to Attend?

Nothing compares to being there ­ but you need not miss out. Simply tick the box, send it with payment and we will provide you with a secure password to enable you to access the congress presentations online, 4 weeks from the event being held. Online Docs @ 499 (excl. VAT) Visit the website for samples and other available documentation. Fax the form to: +44 (0)20 7017 7825 If you have any questions, please contact us on +44 (0) 20 7017 7878

Discounts for TETRA Users and Association Members!

Members of the TETRA Association are entitled to a 10% discount for delegate places. TETRA Users are entitled to the special discounted user rate. Please tick opposite if you qualify for either of these discounts.

24th ­ 27th May 2011, Budapest



24th May 2011 25th May 2011 26th May 2011 27th May 2011


For details of group booking rates contact Sofiane Guerni on +44 (0)20 7017 4595 or email [email protected]

Your VIP number is on the address label. If there is no label, please quote A, B, C, D, E, F



TETRA Seminars and Masterclasses (Choose sessions below) Congress Day One Congress Day Two Congress Day Three


Tick Box (USERS) All 4 Days Any 3 Days Any 2 Days Any 1 Day


Price Exc VAT 1050 850 625 395 Price Tick Box Inc 25% VAT (NON USERS) 1312.50 1062.50 781.25 493.75 All 4 Days Any 3 Days Any 2 Days Any 1 Day Price Exc VAT 3450 2700 1920 1095 Price Inc 25% VAT 4312.50 3375 2400 1368.75



*24th May ­ Please select a specific TETRA Seminar and/or Masterclass

Either Whole Day

An Introduction To TETRA I2QIM-5

Do you qualify for the TETRA user discount?

Or Choose One Morning

Seminar: Network Development, Implementation & Optimisation Seminar: Network Business Model Planning Masterclass: TETRA Transport Forum Masterclass: Future TETRA

and One Afternoon Session


First Name

Seminar: In-Building Coverage Seminar: TETRA Application Development Masterclass: TETRA Security Masterclass: Control Room Communications


Please tick if you are a TETRA Association member and would like to claim the 10% member discount

Personal Details 1st Delegate 2nd Delegate Mr/Mrs/Ms Last Name

To attract end users and potential end users to the conference we are offering user discounts of up to 70%. The user discount applies to organisations and individuals that use trunked mobile communication as a "tool of their trade", either through self-provision or shared system, i.e. PMR, or those using an existing PAMR system. Public safety organisations, including fire and Service and manufacturing industry, rescue, ambulance and police forces including motoring rescue services, servicing, couriers, ports and airports, construction Utilities, including electricity, gas, water, roads and rail track Transportation industry, including taxis, bus, rail operators, road haulage National and international government organisations, including civil defence, military, customs and excise Agriculture, fishing, mining and oil The user discount does not apply to operators, manufacturers and IIR reserves the right to decide who consultants. If you are unsure whether you qualify for a user discount qualifies for a discount. Anyone who please check by sending an e-mail to [email protected], mistakenly books under the wrong supplying full details of the communication system that you use. category will be notified in writing.

Job Title


To assist us with future correspondence, please supply the following details:

Mr/Mrs/Ms Head of Department Booking Contact: First Name Last Name Job Title Department

Company: __________________________________________________ Address (if different from label above):____________________________________________________ ___________________________________________________________________________________ Postcode: ______________________________________________ Tel: ______________________________________ Fax: ______________________________________ Email: _________________________________________________ No. of employees on your site: 0-49 50-249 250-499 500-999 1000+ Nature of your company's business: _________________________________

Yes!, I would like to receive information about upcoming events via (please tick) Email Fax By giving you my email address I am giving ONLY IIR companies the permission to contact me by email





Cheque _______ Enclosed is our cheque in favour of IIR Ltd Please ensure that the Conference Code I2QIM is written on the back of the cheque. Bank transfer Full details of bank transfer options will be given with your invoice on registration Credit Card Please debit my: CCV No: Visa / Amex / Eurocard Mastercard Card No:

Expiry Date:

Card Owner's Billing Address: ________________________________________________________________ ________________________________________________________________

Signature: ______________________________________

Please note that cards will be debited within 7 days of your registration on to the conference. Delegates are kindly requested to bring confirmation of payment with them to the event. Staff at the registration desk will request a credit card payment from delegates when payment has not yet been received.



Data Protection The personal information shown on this form, and/or provided by you, will be held on a database and may be shared with other companies in the Informa Group in the UK and internationally. If you do not wish your details to be available to other companies in the Informa Group please contact the Database Manager at the above address, Tel +44 (0)20 7017 7077, Fax +44 (0)20 7017 7828 or email: [email protected] Occasionally your details may be obtained from, or made available to, external companies who wish to communicate with you offers related to your business activities. If you do not wish to receive these offers, please tick the box. What Happens If I Have to Cancel? Confirm your cancellation in writing (letter or fax) on or before 17th May 2011 and receive a refund less a 10% + VAT service charge. If you cancel between this date and 10th May 2011 then you will receive a 50% refund. Regrettably, no refunds can be made for cancellations received less than one week prior to the conference. A substitute delegate is welcome at no extra charge. Incorrect Mailing If you are receiving multiple mailings or you would like us to change any details or remove your name from our database, please contact the Database Manager at the above address, Tel +44 (0)20 7017 7077, Fax +44 (0)20 7017 7828 or email:[email protected] ­ quoting the reference number printed on the mailing label. Additional Requirements Please notify IIR at least one month before the conference date if you have any additional requirements e.g. wheelchair access, large print etc.

To register your place today...

call us on the TWC hotline: +44 (0) 20 7017 7878 email us at [email protected] or book online at

Register today at or call +44 (0)20 7017 7878


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