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Retail Packing and Shipping Requirements

In order for us to successfully receive a shipment from you, you must conform to the packing guidelines outlined below. These guidelines are reiterated on our individual purchase orders. If you have any questions regarding these requirements, please contact your Brand Merchant or Product Manager to avoid any possibility of being charged back.

LABELING

Private label garments require a dELiA*s garment label to be sewn in the garment. ** It is the vendor's responsibility to order these labels directly from the supplier, Nexgen, at the vendor's own cost. (See details listed in labeling and Contacts section.)

PACKING

Retail orders are freighter - packed in `PRE-PACKS', in `BULK', or by `STORE'.

1.

`PRE-PACK' Goods

-Flat pack or half fold garments. -Assemble pre-packs according to the specifications on the Purchase Order - assemble in size order, smaller sizes on top of the pile. -Each pre-pack is to be contained by a larger, Master Polybag. No SKU/logo markings are required on Master Polybags. Do NOT individually polybag pre-pack garments. -Cartons are to be packed solid color -Any accepted overages, which cannot be assembled into a pre-pack, should be packed in a SEPARATE CARTON, loose and in a master polybag. -In such cases, cartons containing loose merchandise MUST SPECIFICALLY BE NOTED ON THE PACKING SLIP DETAIL and the Merchant must be contacted.

2.

`BULK' Packed Goods

-Flat pack or half fold garments. Line cartons with plastic for protection. -Cartons must be packed solid size/solid color, one SKU per carton.

3.

`Case-Packed' Goods

-Detailed packing instructions by store will be sent in advance. -Flat pack or half fold garments. -Assemble case-packs according to the specifications on the Purchase Order - assemble in color/size order, smaller sizes on top of the pile. Each carton will be single style multi color. -Each case-pack is to be contained by a larger, Master Polybag. No SKU/logo markings are required on Master Polybags. Do NOT individually polybag pre-pack garments. -It is critical that, any accepted overages, must be in complete case-packs quantities. Any shortages or overages must be communicated to the your merchandising representative prior to shipping, so Delia's can determine allocation adjustments.

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ADDITIONAL PACKING INFORMATION

1. All clothing must be flat-packed or folded in half. -Please flat pack or half fold the garment attractively to the smallest size possible while it remains as flat as possible. -DO NOT use pins. -DO NOT roll or bunch the garment in a bag. -No individual Poly Bag

2. 3.

NO GARMENTS SHOULD BE SHIPPED TO dELiA*s ON HANGERS Failure to comply with these requirements may result in charge backs or our refusal to accept the shipment.

SPECIAL INSTRUCTIONS:

OUTERWEAR 1. Outerwear should be flat packed with tissue paper. 2. Insure that outerwear is not over stuffed into the cartons. Please contact the DC for approval on any special carton size needs.

Any additional packaging charges we incur as a result of vendor error will be charged back to the vendor.

Nail Polish 1. When packing nail polish please contact the dELiA*s distribution center for special handling instructions.

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RETAIL PACKING REQUIREMENTS

Carton size:

-Our maximum Master Carton size is, in inches, 29 x 20 x 15, (L x W x H) * Unless product is a Case Pack that has prior approval for non-standard carton dimensions. -Our minimum Master Carton size is, in inches, 12 x 9 x 6, (L x W x H). -Carton height should not exceed, in inches, 15. We do allow a slight deviation from these dimensions. If you are unable to assemble a single pre-pack into a carton of our maximum dimensions, please consult your Merchant or Product Manager for specific packing instructions.

Carton weight:

Maximum weight of each Master Carton is not to exceed 50 pounds. All Master Cartons in a shipment must be labeled or marked with the following information: -Our PO # -Our Item # -Our Item Name (size and color) -Division: e.g., d Retail -Carton Number (e.g., "box 2 of 6") -Total Quantity in Carton - # of pre-packs in carton - # of CC's in carton (example: 4 of 8 cc's) -Country of Origin -Carton Weight in LBS. -Note of Pre-ticketing -Note of Pre-pack -Size Scale -Size Breakdown -Carrier Labels must be a minimum of 4" x 6" in size and must have a white background with black letter. (Please refer to Example below)

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Label Example LABEL TO BE USED FOR RETAIL ORDERS

6" INCHES FROM: ABC COMPANY 920 EAST 43RD STREET LOS ANGELES, CA 90021 PO# 265246 STYLE #: 1580-33 QUANTITY: 125 TO: dELiA*s DISTRIBUTION COMPANY 348 POPLAR STREET HANOVER, PA 17331 COLOR: DIRTY DIESEL DESCRIPTION: NO BACK POCKET JEAN DIVISION: RETAIL 4" INCHES

CARTON: 1 of 12

PRE-TICKETED: YES or NO PRE-PACKED: YES or NO

CARTON WEIGHT IN LBS.: 25

SIZE SCALE: 0-1-3-5-7-9-11-13-15 SIZE BREAKDOWN: 2-2-2-3-3-2-2-1-1

COUNTRY OF ORIGIN: USA

CARRIER: EDI

Carton Labels for Case Packed Goods All Master Cartons in a shipment must be labeled or marked with the following information on all four sides of the carton: -dELiA*s Store # -dELiA*s Store Name -dELiA*s Store Address -dELiA*s PO # - dELiA*s Item # - dELiA*s Item Name -Division: e.g., dELiA*s Retail -Carton Number (e.g., "box 2 of 6") -Total Quantity in Carton -Carton Weight in LBS. -Note of Pre-ticketing -Note of Pre-pack Ratio for each Inseam -Size Scale by Inseam -Size Breakdown -Vendor MO #

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Retail Packing and Shipping Requirements

A packing list must accompany each shipment. The packing list must always include the following (Please refer to Example below): -Our P.O. # -Our Item # -Our Item Name (size and color) -Division: d Retail -Total Quantity in All Cartons -Total Number of Cartons -Country of Origin -Detailed information regarding cartons contents -Note whether or not items are pre-ticketed *Note if packing list is for case packed goods going to dELiA*s retail store to include the following on the packing list: dELiA*s store number, store name and store address. 1. A packing list must be attached to the outside of the Lead Master Carton of the shipment in a pressure-sensitive plastic pouch. 2. 3. 4. Seal this carton with red tape so it can be clearly identified. A copy of the packing list should be attached to the bill of lading. Catalog and Retail orders may be shipped together; however, they must be packed separately.

5. Direct and Retail orders must each be shipped under their own separate P.O. numbers and in separate cartons with their own carton labels or markings and packing lists. *Failure to comply with our Packing Requirements will result in a charge back to the vendor.

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SAMPLE PAC INGLIST K

Shipping From: Ship T o: dE LiA* s Distribution C ompany 348 Poplar Street Hanover, PA 17331 Attn: R eceiving Dept.

Date: _____/ _____/ _______ P urchase O rder #: ____________ Division: _______________ C arton Style# Size C olor

T otal Units S hipped: ____________ T otal C artons S hipped: ____________ T racking #: _________________ Item Description Units

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RETAIL PRE-TICKETING REQUIREMENTS

1. dELiA*s price tickets are available through Fineline. Please see the contacts section of this manual.

Location requirements:

1) Knit tops, woven tops, sweaters, outerwear, sweatshirts, knit tops, and dresses a) Use 1-inch (25mm) clear plastic bullet/swift tack. b) Main and size/C.o.O. labels for these types of garments should be placed at the center back neck below the seam. Affix price ticket to the back of the size label. c) Care & Content labels are to be sewn inside the garment into the wearer's left side seam. d) If dELiA*s care/label is screen printed on the garment then affix ticket under left arm on the seam.

.

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2) a) b) c) Pants, skirts, shorts, jeans: Use 2.5 -inch (63mm) clear plastic bullet/swift tack. Affix ticket where on the inside label. Ticket should hang on the inside of the garment. For all denim, place the joker tag at the wearer's back right side, and the size leg sticker at the wearers back thigh as pictured.

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3) Accessories (necklaces, hair goods, jewelry, bracelets): The Barbell sticker is to be placed near the opening with the logo side facing outward and the pricing & barcode information facing inward.

4) Carded accessories: Sticker ticket is to be placed on the back, lower right of the card.

5) Sock/Tights/Gloves/Scarves: Packaging for these types of items varies. Please consult Product Manager for ticket placement directions.

6) Belts: Belts should have a tear away tag placed on the backside of the belt fixed to the bendback.

7) Bags: a) Use 1-inch (25mm) clear plastic bullet/swift tack. b) Main labels for bags are to be placed inside the bag, 2-inches down from the top of the bag at the LEFT BACK SIDE SEAM (LEFT side when looking into the bag from the front).

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8) Hats: a) Use 1-inch (25mm) clear plastic bullet/swift tack. b) Clear plastic hooks should be affixed to the top of all hats. c) Main labels and Country of origin labels are to be sewn inside the hat. d) Affix ticket through the C.o.O label inside of the hat.

9) Hard goods-Boxed/Packaged Merchandise: Sticker tickets should be placed on the bottom, right corner for all packaged merchandise.

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10)Hard goods-Not Boxed/Packaged (i.e. picture frames, books, notebooks, key chains, etc.): Packaging for these types of items varies. Please consult Product Manager for ticket placement directions.

11)Nail Polish: Sticker tickets should be placed on the bottom, of all nail polish bottles. For anything other than our standard bottles (i.e. nail pens), stickers should be placed on the side of the pen.

12)Other: For ticketing direction for any other item not listed above, please consult Product Manager for ticket placement directions.

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RETAIL SHIPPING GUIDELINES

No purchase order shipments should be sent to our Corporate Office. All vendors who ship a purchase order to the corporate office will be charged according to our chargeback policy on page 22. The following routing guidelines apply to all shipments to Delia's warehouse:

1.

All purchase order shipments should be sent to: Delia's Distribution Company 348 Poplar Street Hanover, PA 17331

2.

All shipments must be sent via dELiA*s preferred carriers, as listed below, unless other arrangements are approved in writing by dELiA*s Logistics prior to shipping.

Notheastern U.S.: CT, DE, MA, MD, ME, NH, NJ, NY, PA, RI

· All shipments 400 lbs. or less must be shipped via UPS Commercial Ground freight collect using the dELiA*s Inc. account number (to obtain the dELiA*s Inc. UPS account number please call 717.630.9897 or e-mail [email protected] ). Please include PO number and start/cancel dates when requesting the UPS account number. Contact UPS at 1(800) PICKUPS. The P.O. number must be indicated within the reference field of the UPS shipping label. As UPS shipments are frequently split up by the carrier, a copy of the packing list must be placed on each carton of the shipment. All shipments 401 lbs. thru 5,000 lbs. ship via ABF Freight freight collect. Contact ABF Freight at 1(800) 610-5544 or www.abf.com All shipments over 5,000 lbs., contact dELiA*s Logistics (717-630-9897) for routing instructions.

· ·

California:

· · · All shipments 1 thru 150 lbs. must be shipped via UPS as listed for East Coast shipments above. All shipments 151 lbs. thru 10,000 lbs. ship via EDI Express. Contact EDI Express at 1(800) 365-0100 or www.edi-express.com. For all shipments over 10,000 lbs., contact dELiA*s Logistics (717-630-9897) for routing instructions.

ALL OTHER POINTS (INCLUDING CANADA):

· · All shipments 400 lbs. or less must be shipped via UPS as listed for Northeastern U.S. shipments above. All shipments 401 lbs. thru 10,000 lbs. ship via UPS Freight. Contact UPS Freight at 1-800-333-7400 or www.ltl.upsfreight.com

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· For all shipments over 10,000 lbs., contact dELiA*s Logistics (717-630-9897) for routing instructions.

MISCELLANEOUS (applies to all shipments):

-For Delivered Duty Paid (DDP) transactions where the Vendor is the Importer of Record, the vendor is responsible for all International Transportation charges as well as all brokerage fees and duties. -By the end of the day that shipment takes place confirmation of shipping, or an advanced shipping notice (ASN) that list tracking information, must be faxed to our distribution center at (717) 630-2032 to the attention of the Receiving Department. -Phone numbers for all carriers and dELiA*s receiving office are listed in the Contacts section of this Vendor Compliance Manual. -Failure to comply with this policy will result in a chargeback to the vendor.

AIR SHIPMENTS:

-All air shipments, other than those shipped at the vendor's expense, must get prior written approval from the Buyer at our corporate office. -Unauthorized use of air transportation will result in a chargeback of the entire freight bill to the vendor.

BILLING:

-All purchase orders must ship FOB origin, freight collect, when shipments are to our location, unless otherwise authorized by a dELiA*s Buyer. -All purchase orders must be shipped via dELiA*s authorized carriers as "freight collect". dELiA*s will not accept any freight charges added to any invoice. -We do not, under any circumstances, accept C.O.D. shipments. All C.O.D. shipments will be refused at our distribution center. 4. Bill of Lading -It is the vendor's responsibility to weigh all freight and record it accurately on the Bill of Lading. Any overcharges resulting from inaccurate weight will be charged back to the shipper. -All Purchase Order numbers, with carton count by P.O., and total carton count must be written in the Shipper's Reference portion of the Bill of Lading. -The description of the goods being shipped domestically must be indicated on the Bill of Lading in accordance with the National Motor Freight Classification Tariff, (NMFC). -When forwarding more than one shipment on the same day, create only one Bill of Lading. Failure to do so will create additional freight costs, which will be charged back to the shipper. -A copy of the Packing List must be attached to the Bill of Lading.

5.

Late Shipments can result in the cancellation of the order. If we decide to accept a shipment after the cancel date, penalties may be imposed, and vendors may be required to send the shipment by air at their own expense.

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SAMPLES

Samples, swatches, and production related materials should be shipped to the brand merchant or product manager at our New York corporate office. Our corporate address is: dELiA*s, 50 West 23rd Street 10th Floor New York, NY 10010 (b/w 5th and 6th Avenues)

* DELIA*S DOES NOT PAY FOR SAMPLES. THE COST OF REQUIRED SAMPLES SHOULD BE BUILT INTO THE VENDOR'S UNIT COST. Failure to comply with our Routing Guidelines will result in a charge back to the vendor.

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RETURNS (RTV)

Merchandise could be returned to you for a number of reasons, as set forth in the Terms of Purchase Agreement. These reasons include, but are not limited to, quality defects in workmanship or material, damages due to insufficient packaging, missing parts, product not being as dELiA*s ordered, overshipment, or cancelled purchase order. Damage resulting from transport handling will be claimed against the freight carrier provided you have shipped the merchandise with dELiA*s preferred shippers in conformity with the requirements of these guidelines. The dELiA*s merchant will contact the vendor for disposition of merchandise. If no written agreement is in place, at our discretion, these goods will be returned to the vendor at the vendor's expense, including all shipping and handling costs, for credit or cash. The merchant will request a Return Authorization number. If no response is received within 30 business days from initial contact, the merchandise will be subject to disposition by d and the appropriate deductions will be made. Vendors are responsible for removing dELiA*s labels and logo trim from any RTV merchandise, prior to disbursement. Vendors are required to verify the removal of the labels and logo trim on all RTVs, including, if requested, the return of the removed labels or trim to dELiA*s.

CUSTOMER RETURNS

The vendor acknowledges that dELiA*s does not inspect each item upon receipt and that unacceptable goods may be returned to our Distribution Center by the customer. As we periodically assess our return rates across all products, we will monitor issues that arise. In the context of evaluating the performance of all our products, we will evaluate the costs associated with liquidating returns and then charge the vendor back accordingly.

VIOLATION OF LAW/RECALLS

If any article purchased by dELiA*s becomes a banned hazardous substance under the Federal Hazardous Substances Labeling Act or becomes the subject of a recall as deemed necessary by dELiA*s under the Federal Food, Drugs and Cosmetics Act, the Federal Hazardous Substance Labeling Act or the Consumer Product Safety Act, or any other Federal or state law now in effect or hereinafter enacted or by any Federal or state governmental agency, the vendor agrees that it will take back all existing stocks of such article in dELiA*s or our customers' possession and will promptly reimburse dELiA*s for such returned articles at the price originally paid, plus all costs and expenses for return shipment to the Vendor, including, but not limited to, all costs incurred by dELiA*s in returning such articles from its customers plus all other costs, expenses and liabilities incurred by dELiA*s in connection with or related to such recall. The determination as to when a recall should be instituted, as well as the extent and administration of such recall shall be within dELiA*s sole discretion. If dELiA*s acquires information, which requires notification under Section 15 of the Consumer Product Safety Act, it is understood that dELiA*s will promptly notify the Consumer Product Safety Commission and the vendor, without incurring any liability to the vendor as a result of such notification.

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INVOICING INSTRUCTIONS

To Our Valued Vendor, In order to provide enhanced services to you, our valued business partners, we request your compliance with the following invoicing instructions. Failure to adhere to these guidelines may delay payment of your invoices. Please do not accept verbal billing instructions from our associates. This will only delay the payment of your invoices. Mail your invoice to us at dELiA*s Inc. Attn: Accounts Payable Dept. PO BOX 1106 New York, NY 10159 Alternatively, you can Email your invoices to us at [email protected] Your invoice should include the correct division name as well as the name of the associate in our organization with whom the transaction was concluded. Include the Purchase Order number if applicable Bill only one purchase order per invoice Indicate the exact "Ship To" or Service location Provide a clear and precise itemization and description of the charges Provide a unique, identifiable invoice number for your document Should you have any questions regarding this information or should you wish to speak to us on invoicing or billing matters please contact Howard Blaufarb at 212.590-6227 or [email protected]

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