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City of



An invitation to apply for the position of

Assistant to the Police Ombudsman

Office of the Police Ombudsman

$35,537 to $43,388

Plus excellent benefits Complete application packets must be received by 5:00 p.m. on August 19, 2011

Spokane, Washington

Near Nature, Near Perfect Nestled in the Inland Northwest at the foothills of the Rocky Mountains, Spokane, Washington, is a vibrant growing community that still has a small-town feel. Spokane's affordable housing, growing arts and theater community, and fine colleges and universities make it a choice destination for families and working professionals alike, and outdoors enthusiasts will relish Spokane's prime location close to skiing, hiking, camping, lakes and beaches, and other recreational pursuits. Spokane is the business hub of the Inland Northwest, with an international airport, multiple business and industrial parks, and high-tech infrastructure that includes the downtown wireless HotZone. performed under normal working conditions, and require normal attention to prevent errors.

Supervision: Work is performed under general supervision, with questionable cases referred to the supervisor. Reports to the Police Ombudsman. Essential Job Functions:

Serves as the primary point of contact for the Office of the Police Ombudsman (OPO). Receives, tracks and refers complaints regarding the Spokane Police Department to the Ombudsman. Answers incoming calls taking messages, assisting with questions and referring for proper handling. Has regular contact with city departments, other governmental agencies, businesses, civic organizations and leaders, media and citizens in the course of City business. Receives and handles complex records and information that is highly confidential that cannot be discussed Develops, maintains and refines filing and tracking systems and procedures. Prepares and files various records. Maintains office files and supervises filing procedures as necessary.

Nature of Work:

Serves as primary point of contact for the Office of the Police Ombudsman, performing office administrative and support work which requires the application of independent judgment based on considerable knowledge of the functions within the office. Most work is subject to checks and controls; but if not detected, errors could result in embarrassment to the City. Employee has regular contact with dignitaries, community leaders, citizens and City employees and therefore must be able to obtain or supply accurate information. Most of the information the employee has access to will be highly confidential information that cannot be discussed. Duties are sedentary in nature,

Explains departmental policies and regulations to other Ability to maintain strict confidentiality of information received. employees and the public. May order and maintain office supplies. Provides support Ability to perform supervision. for the preparation and tracking of the annual budget. Receives and routes incoming mail. difficult clerical work with little

Ability to establish and maintain effective public and working relationships.

Coordinates travel arrangements for the Ombudsman as needed. Makes arrangements for and coordinates Physical Requirements: meetings. Ability to walk, stand, stoop and sustain long periods of sitting. Types forms, statements, letters, receipts, reports, and other material from rough drafts or general instructions, Ability to operate a personal computer. which frequently require independent action and discretion on the content. Composes routine correspondence. Ability to read, write and comprehend reports, contracts, Operates a personal computer and other office equipment. budgets, technical data, proposals, etc. May perform secretarial work. Ability to communicate effectively with individuals and Works on special projects as assigned. groups, successfully network and work in a politically sensitive environment. Performs related work as required. Ability to push, pull, lift and/or carry supplies and equipment Requirements of Work: used for the job up to 20 pounds. Considerable knowledge of modern office practices and procedures and of business English and arithmetic. Minimum Education and Experience: High school diploma or its equivalent; AND completion of at Considerable knowledge of OPO policies and related least three (3) years of experience in the clerical/secretarial field. Must be able to type accurately at a rate of 250 regulations and ordinances. keystrokes (50 words) per minute. Additional related postKnowledge of personal computers and applicable office secondary education may substitute for up to one year of the experience requirement on a year-for-year basis. production software. Ability to learn rapidly the policies, procedures, and Behavioral Standards: An employee in this classification will be respectful, activities of the OPO. courteous, and friendly to customers, other City employees, and City leadership. A team player that helps the Ability to maintain complex records and prepare reports. organization meet its objectives. Takes initiative to meet work objectives. Effectively communicates with customers and other City employees. Work cooperatively and effectively with co-workers, managers and members of the public. Positively represents the City, maintaining the trust City residents have placed in each of us. Demonstrates honest and ethical behaviors

Special Notes:

This position is included on the Exempt Confidential pay plan. It is both exempt from Civil Service Rules and is not included in a bargaining unit. The employee in the position serves at the will of the Police Ombudsman.

Management / Exempt Benefits

Paid Time Off: Vacation: First year, 12 workdays, increasing to a maximum of 29 workdays per year. Holidays: Eight paid observed holidays per year plus an additional four floating holidays awarded annually (prorated for part-year employees). Sick Leave: Thirteen days per year with no limit on accumulation. Health Benefits: City provides a choice of PPO or HMO health plans for employees and eligible dependants. Dental Plan: Employees and eligible dependents are covered by a dental plan, which includes orthodontia coverage. Vision: Vision benefits are included in medical plans offered. To Apply: Health Reimbursement Agreement. City contributes $10.50 per month to an account. To apply, please submit a cover letter, resume and Long Term Care: $1,000 facility monthly benefit with a complete the City of Spokane Exempt Employee maximum of two-year duration. Application Form and Supplemental Questionnaire and Employee Assistance Plan: Provided to employees return them to: and eligible dependents. Life Insurance: City-paid benefit at 1 ½ times annual salary up to 100,000. Additional voluntary life insurance through employee payroll deduction optional. Retirement Program: The City participates in the Spokane Employees Retirement System (SERS). City of Spokane Human Resources Attn: Dan Daling 808 W Spokane Falls Blvd, 4th Floor Spokane, WA 99201 Fax: (509) 625-6379

Long Term Disability: The City provides long-term The exempt application form and supplemental questionnaire are available from the City's website at: Disability protection. Deferred Compensation: The City offers a 457 plan through ICMA Retirement Corporation . City will match In order to be considered, complete application packets contribution up $150 per month. must be received by 5:00 p.m. on August 19, 2011. Social Security/Medicare: The City participates in the Applications postmarked before but received after the Federal Social Security and Medicare programs. closing date will not be considered. Pre-Tax Savings Benefits: Section 125 Flexible Oral interviews of the top applicants based on a review of Dependent Care Assistance Program (DCAP) and the application materials are tentatively scheduled for the Health Insurance Premium Conversion Program are week of August 29, 2011. available to eligible employees. The City of Spokane is proud to be an Equal Opportunity / Veteran's Preference Employer.

The provisions of this bulletin do not constitute a contract, express or implied, and any provisions contained in this bulletin may be modified or revoked without notice.


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