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LONG TERM CARE OMBUDSMAN PROGRAM PUBLIC CONTACT LIST

Illinois Department on Aging

PSA Counties Served Regional Long Term Care Ombudsman Program & Provider Agency Telephone Number

01

Boone, Carroll, DeKalb, JoDaviess, Lee, Ogle, Stephenson, Whiteside, Winnebago

Catholic Charities Long Term Care Ombudsman Program Catholic Charities, Diocese of Rockford 4401 Highcrest Road Rockford, IL 61107 Cathy Weightman-Moore, Regional Ombudsman [email protected]

(800) 369-0895..............(N)

815-316-0040

FAX: (815)-316-0042

02

DuPage

DuPage County Department of Community Services (800) 942-9412..............(R) 421 North County Farm Road Main Intake line: (630) 407-6500 Wheaton, IL 60187 FAX: (630) 407-6501 Natasha Belli, Co- Regional Ombudsman [email protected] Jeanie Moccio, Co- Regional Ombudsman [email protected] Senior Services Associates, Inc. (630) 897-4035 900 North Lake FAX: (630) 897-6901 Aurora Aurora, IL 60506 Tonya Banks, Regional Ombudsman [email protected]ervicesassoc.org (888) 401-8200........(S) Legal Assistance Foundation of Metropolitan Chicago FAX: (312)-612-1507 120 S. LaSalle Street, Suite 900 Chicago, Illinois 60603-3425 Kathy Swanson, Regional Ombudsman [email protected] Senior Services Center of Will County 251 North Center Joliet, IL 60435-7144 Diane Shiner, Regional Ombudsman [email protected] (800) 892-1412..............(S) (815) 740-8492 FAX: (815) 740-4218

Kane, Kendall, McHenry

Lake

Grundy, Kankakee, Will

PSA

Counties Served

Regional Long Term Care Ombudsman Program & Provider Agency

Telephone Number

03

Bureau, Henderson, Henry, Knox, LaSalle, McDonough, Mercer, Putnam, Rock Island, Warren

Alternatives for the Older Adult, Inc. 1803 7th Street Moline, IL 61265 Nancy Schold, Regional Ombudsman [email protected]

(800) 798-0988...........(S) (309) 736-6813 FAX: (309) 277-0163

04

Fulton, Marshall, Peoria, Stark, Tazewell, Woodford

Senior Services of the Center for Prevention of Abuse 720 Joan Ct. Peoria, IL 61614 JR Friedrich, Regional Ombudsman [email protected]

(309) 637-3905 FAX: (309) 637-3907

05

Champaign, Clark, Coles, Cumberland, DeWitt, Douglas, Edgar, Ford, Iroquois, Livingston, Macon, McLean, Moultrie, Piatt, Shelby, Vermilion

ECIAAA Long Term Care Ombudsman Program (800) 888-4456............(R) East Central Illinois Area Agency on Aging, Inc. (309) 829-2065 1003 Maple Hill Road FAX: (309) 829-6021 Bloomington, IL 61704-9327 Tami Lynn Wacker, Regional Ombudsman [email protected] West Central Illinois Case Coordination Unit (800) 252-9027............(S) 639 York Street (217) 222-1189 Qunicy, IL 62301 FAX: (217) 222-1220 Vicke Lierle, Regional Ombudsman [email protected] ICARE ­ Project Advocate (800) 842-8538............(S) Illinois Retired Teachers Association Foundation, Inc. (217) 523-8419 620 North Walnut Street FAX: (217) 523-8493 Springfield, IL 62702 Jamie Freschi, Regional Ombudsman [email protected] Land of Lincoln Ombudsman Program (800) 644-1221..............(S) Land of Lincoln Legal Assistance Foundation, Inc. (618) -398-0958 8787 State Street, Suite 101 FAX: (618)398-4813 East St. Louis, IL 62203 Brenda Acoff, Regional Ombudsman [email protected]

06

Adams, Brown, Calhoun, Hancock, Pike, Schuyler

07

Cass, Christian, Greene, Jersey, Logan, Macoupin, Mason, Menard, Montgomery, Morgan, Sangamon, Scott

08

Bond, Clinton, Madison, Monroe, Randolph, St. Clair, Washington

PSA

Counties Served

Regional Long Term Care Ombudsman Program & Provider Agency

Telephone Number

09

Clay, Effingham, Fayette, Jefferson, Marion

Senior Protective Services Effingham City/County Committee on Aging 209 South Merchant St. Effingham, IL 62401 Terri Simpson, Regional Ombudsman [email protected]

(800) 283-4070...........(S) (217) 347-5216 FAX: (217) 347-5590

10

Crawford, Edwards, Hamilton, Jasper, Lawrence, Richland, Wabash, Wayne, White

SWAN P.O. Box 176 Olney, IL 62450 Karen Stevens, Regional Ombudsman [email protected]

(888) 715-6260...........(S) (618) 392-3556 FAX: (618) 392-5514

11

Alexander, Franklin, Gallatin, Hardin, Jackson, Johnson, Massac, Perry, Pope, Pulaski, Saline, Union, Williamson

12

City of Chicago

13

City of Evanston

Shawnee Alliance for Seniors Shawnee Health Services 6355 Brandhorst Drive Carterville, IL 62918-9802 Judy Ellet, Regional Ombudsman [email protected] Chicago Department of Family & Social Services Senior Services Division 1615 West Chicago Avenue 3rd fl Chicago, IL 60622 Bernard Cobbins, Regional Ombudsman [email protected] City of Evanston Senior Services 300 Dodge Avenue Evanston, IL 60202 Audrey Thompson, Regional Ombudsman [email protected]

(800) 642-7773..........(N) (618) 985-8322 FAX: (618) 985-3080

(312) 744-4016 FAX: (312) 746-6506

(847) 448-8173 FAX: (847) 869-6183

Suburban Cook County Except the City of Evanston

LAF (888) 401-8200.............(N) 120 South LaSalle Street, Suite 900 FAX: (312) 612-1507 Chicago, IL 60603-3425 Kathy Swanson, Regional Ombudsman [email protected]

OFFICE OF STATE LONG TERM CARE OMBUDSMAN CONTACT INFO: State Long Term Care Ombudsman Sally Petrone

Illinois Department on Aging One Natural Resources Way, #100 Springfield, Illinois 62702-1271 [email protected]

Deputy State Long Term Care Ombudsman Neyna Johnson

Illinois Department on Aging One Natural Resources Way, #100 Springfield, IL 62702-1271 [email protected]

LTC Ombudsman Specialist Jessica Belsly [email protected] Illinois Dept of Aging Senior HelpLine: 1-800-252-8966 Illinois Dept. of Public Health Hotline: 1-800-252-4343 (S) ­ The telephone number is toll free statewide (R) ­ The telephone number is toll free for the local region (N) ­ The telephone number is toll free nationally Updated: 3/1/2013

Illinois Long-Term Care Ombudsman Program Representative Registry

As of February 8, 2013, the following individuals have met the training and mentoring requirements for the Illinois Long Term Care Ombudsman Program. The individuals are either a paid employee or a volunteer for a regional long term care ombudsman program; all are certified as a long term care ombudsman.

Alternatives for the Older Adult, Inc.

Last Name Glackin Little Schold Silvis Ursini Last Name Bainbridge Carrig Connors Cooper Gilbert Grace Holmberg Jones Kerkhoff Kohut LeFever Mazzei Michel Mulvaney Ostrowski Stehulak Stout Vitale Weems Weightman Moore Wickman Woods Last Name Anderson Armand Cobbins Edmond Ferguson Forbes Garcia Green Head Hoeksema Hughes First Name Jennifer Ellie Nancy Nicole Mary First Name Walter Julie Kathleen Dennis Teresa Marian RaChelle Mary Ann Tana Linda Sandra Richard Kathy Edward Steve Joan James (Jim) Marcia Judy Cathy John Janis First Name Minnie Helen Bernard Maxine Dorothy Jacqueline Blanca Emma Daphyne Susan Dawn

Catholic Charities, Diocese of Rockford

Jackson-Mcrary Johnson Jones Klose Kungis Luciano Martinez Miller Mitzen Nelson Pacheco Pagone Price Proutsos Reid Romero Skora Smith Spencer Vu Watson Last Name Achenbach Canter Cherco Cherco Falkenberg Thompson Yalowitz

Phyllis Kathleen Sharon Roger Steve Velma Maria Francine Phyllis Derrick Carmen Pam Adelia Nikki Cheryl Martha David Mary Russell Hoang (Howard) Ruby First Name Marcia Susan Susan Donald Jonathan Audrey Nancy

City of Evanston Senior Services

Chicago Department on Aging

DuPage County Dept of Community Services

Last Name Ashland Belli Belsly Cobb Flynn Furiasse Geyer-Zelenka Johnson Kaiser Kartus Matuzak First Name Diane Natasha Jessica Nancy John Mary Kay Martha Neyna Dolores Jesse Denise

Moccio Moore Niewoehner Nosek Petersohn Petrone Poltrock Tejani Thomas Wadowski Walsh Weisman Wigger Yoch Last Name Mckeon Milam Miller Neidetcher Schneider Wacker Williams Last Name Baldwin Brackney Brigman Capistrano Cisco Curry Dane Elmore England Figge Freschi Gartner Greene Hall Heistand Hesse Kemple Lee Lobb McGlauchlen Meyer Moy Perry Pierce Pottorf

Jeanie Jill Tricia Doreen Cynthia Sally Carole Noorjehan Kathy Maureen Theresa Andrew Kim Dennis First Name Amanda Lesley Haley Katie Amy Tami Judith First Name Helen Sandy Emily Melody Marilyn Mary Louise Florence Phyllis John Beckie Jamie Mary Nyckie Bobby Jean Lois Claudia Harriet Donald Mary Eleanor Dan Olga Sharon Sandra

Price Strotheide Vollmer Ward Weaver Weidner Weir Willer Willhoit Williams Last Name Belsly Johnson Petrone Sweatt Last Name Acoff Aldridge Bellm Clayton Croffett Dunnigan Fleshren Garner Goodrich Harris Kinney Mason Pawnee Voelkel Willis Last Name Campos Curtis Demar Ferguson Fernandez Fitzgerald Gilbertsen Graham Guerrero Held Hernandez Hudson Jeglum Jones

Brenda Sarah Charlene Denise Tamsyn Janice Carol Karen Sharon Annette First Name Jessica Neyna Sally Grace First Name Brenda Willa Debra Julie Jacqueline Diana Kathy Jessika Deborah Robbie Megan Wendy Lorene Felicia Rubie First Name Emilio Char Pamela Arlyle Sheila Jennie Claire Robert Talissa Yvonne Leticia Lorelei Mary Edward

Illinois Department on Aging

East Central Il AAA LTCOP

Land of Lincoln Ombudsman Program

ICARE - Project Advocate

Legal Assistance Foundation

Kearney Kelley Kelley Mathews McGinnis Miller Muresan Nunnally Ozols Ozols Pahlavan Portnoy Swanson Taren Torres-Linares Watson Last Name Bohnhoff Carr Cortelloni Cramer Delks Ellis Frazier Griffith Hails Hoffmann Inboden Kirchoffer Mays Paine Parrish Rutger Schorfheide Simpson Simpson Stanley Tripp Trowbridge Last Name Banks Dolan Perkins Last Name Kmetz Krauch

Colleen Jackie Vince Desiree Karen Steve Michaela Bev Pauline Jodie Fatimeh Esteen Kathy Mariel Monica Gloria First Name Jean Tom Melanie Mary Ashley Mary Carolyn Brianne Linda Melissa Luwanda Christie Becky Lorraine Debbie Susan Eva Amanda Terri Marriane Robert Ruth First Name Tonya Tina Richard First Name Jane Marilyn

Scaccia Scaccia Shiner Vaira

Susan Arthur Diana Adele First Name Nancy Jr Bob Julie Cynthia Arun Donna Shirley Lindsey Nancy Nancy Kay Pat First Name Suzanne John Joyce Judy Phil Heather Sister Rose Sherry Vicki Tina Becky First Name Linda Darla Karen David First Name Geneva

SeniorStrength

Last Name Bernius Friedrich Gaffron Gilfillan Hall Karumanchi League Patterson Quickle Rhodes Sorce Teeter Willis Last Name Blankenship Carvell Craven Ellet Gillespie Knutt Mathews Miller Patton Penrod Salazar

Senior Protective Services

Shawnee Alliance for Seniors

SWAN

Last Name Bookwalter Gray Stevens Stumborg Last Name Hildman

Senior Services Associates, Inc.

West Central IL Case Coordination Unit

Senior Services Center of Will County

Information

LONG TERM CARE OMBUDSMAN PROGRAM

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