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Seagate Technology LLC 920 Disc Drive Scotts Valley, CA 95066

April 26, 2011 To: Seagate Global Authorized Distributors Authorized for Desktop and Notebook Product Lines Re: Update to Seagate Bare Drive Warranty on Desktop and Notebook Product Lines Dear Channel Partner, Effective July 2, 2011, Seagate will be changing its distribution warranty policy from 3 years to 2 years for certain desktop and notebook bare drives (see table below). The new warranty periods will apply to all shipments of applicable products, as of the effective date. All existing channel inventory shipped to you before the effective date will have the original warranty periods. Seagate will continue to focus its investments on technology and product features that are most valued by our customers, and will do so by eliminating costs that are not widely valued. Therefore, we are announcing our plan to change our warranty policy as follows: Product Line Barracuda® and Barracuda® Green 3.5" Drives Momentus® 2.5" Drives (5400 RPM & 7200 RPM) Limited Warranty Period (as of July 2, 2011) 2 years 2 years

Seagate will update its Global Limited Warranty Overview Policy as of July 2, 2011 specifically documenting these changes. The limited warranty included in your distributor agreement with Seagate will continue to apply to these products under the new warranty periods. Products not impacted by this change include: Mission Critical, Nearline, Surveillance, Consumer Electronics, Retail, or performance products (e.g., Barracuda® XT and Momentus® XT drives). As always, we believe in strong communication with our channel partners and appreciate your support and loyalty. Please do not hesitate to contact your local Seagate sales management if you have any questions, comments, or need any other type of assistance or information. Sincerely,

Kurt Richarz Executive Vice President Sales, Marketing and Sales Operations Seagate Technology LLC

Q411089COM_WarrantyCommunication_BD

Seagate Confidential

Q411089COM-0000

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