Read Microsoft Word - SPA525 Quick Ref Guide on Shell.doc text version

SPA500 Series Quick Reference Guide

Answer a Call: Pick up the Handset, or press the Speaker button, or press the Headset button, or press the green flashing line button (Not applicable to SPA502). Pickup the Handset, press the Speaker or Headset button, or press a line button. While first call is active, press the flashing red line button or press the Hold button to put first call on hold and answer the second call To put a call on hold, press the Hold button. The caller hears a series of three rapid beeps or Music on Hold. To resume the call, press the flashing red line button for the call. For the SPA502 phone, press the Resume softkey. During an active call, press the More softkey and then press the Confrn softkey. The first call is placed on hold. Dial the second person's telephone number. When the second person answers, press the Confrn softkey again. All three parties are connected in the conference call. During an active call, press the Trnsfer button; the current call is placed on hold. Next, dial the number for which you are transferring to. Wait for two rings on the new call, press Trnsfer and wait for the person to answer (Attended Call Transfer); or press Transfer and hang up (Blind Call Transfer). To access voicemail, press the Messages button

Place a call:

Receiving a Call:

Call Hold:

Conference Call:

Call Transfer:

Voice Mail:


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