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Incredible by HTC Software Upgrade

Overview

To help you with the mandatory system update for your Incredibl by HTC, this page contains the following information: System Update Instructions System Update while You Are Roaming

Here are a few hints to make the process quick and easy: It will take you approximately 5-10 minutes to download the software, depending on network conditions. Once you download the software, the next step is to install it onto the device. Installation should take up to 20 additional minutes. Keep in mind that during the installation you will be unable to make or receive calls, including emergency calls.

Note: The size for this software upgrade is 18.9 MB.

System Update Instructions

1. You will be notified that a system update is available on your device. Touch Download and the download will begin.

Data charges may apply. © 2012 Verizon Wireless.

Incredible by HTC Software Upgrade

2. Touch Install Now and the software update will begin. Installation will begin immediately. The device will reboot 3 times then enter system without setup wizard.

3. Users can check the status of their software or check for new software updates by going to Settings > Software update > Status or Check new.

System Update While You Are Roaming

If you are roaming you will not receive a system update notice. To update your device while you are roaming, you will need to be in an area where Wi-Fi is available. 1. Begin by enabling Wi-Fi on your device. 2. To enable Wi-Fi go to "Settings" > "Wireless & networks". Touch "Wi-Fi" to enable 3. Select a Wi-Fi network. Once you are connected, an update notification will appear on your device. If the system update fails to install, you will get an error screen. However, this only means the software did not install properly. Remove and re-insert the battery and power the device back on. The device will power back on with original software and will prompt you once again to install the system update. If the update fails again, please visit www.verizonwireless.com/contactus .

Data charges may apply. © 2012 Verizon Wireless.

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