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INTEGRATED MANAGEMENT REGISTRATION - PAS 99:2006

This is to certify that:

Tata Communications Transformation Services Limited 226, Redhills Road Kallikuppam Chennai 600 053 Tamil Nadu India

Holds Certificate No: IM 548964 and operates an Integrated Management System in compliance with PAS 99:2006.

Provision of telecom carrier strategic sourcing, process transitioning, transformation solutions, operations through internal value creation processes being rendered from Delivery Centres at Chennai & Pune in Global Telecom Business. The integrated management system consist of ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 standards.

For and on behalf of BSI:

Managing Director, BSI India, Venkataram Arabolu Originally registered: 10/06/2009 Latest Issue: 10/06/2009 Expiry Date: 09/06/2012

Page: 1 of 2

This certificate was issued electronically and remains the property of BSI and is bound by the conditions of contract. An electronic certificate can be authenticated online. Printed copies can be validated at www.bsi-global.com/ClientDirectory or telephone +91 11 2692 9000. Further clarifications regarding the scope of this certificate and the applicability of PAS 99:2006 requirements may be obtained by consulting the organization. This certificate is valid only if provided original copies are in complete set. BSI Management Systems, The MIRA Corporate Suites (A-2), Plot 1 and 2, Ishwar Nagar, Mathura Road, New Delhi 110 065. BSI India is a subsidiary of British Standards Institution.

Certificate No: Location

IM 548964 Registered Activities Provision of telecom carrier strategic sourcing, process transitioning, transformation solutions, operations through internal value creation processes being rendered from Delivery Centre at Chennai in Global Telecom Business.

Tata Communications Transformation Services Limited 226, Redhills Road Kallikuppam Chennai 600 053 Tamil Nadu India Tata Communications Transformation Services Limited EON Free Zone, Plot No. 1 Sr. No. 77, Kharadi-MIDC Knowledge Park, Pune Nagar Road Pune 411 014, Maharashtra India

Provision of telecom carrier strategic sourcing, process transitioning, transformation solutions, operations through internal value creation processes being rendered from Delivery Centre at Pune in Global Telecom Business.

Originally registered: 10/06/2009

Latest Issue: 10/06/2009

Expiry Date:

09/06/2012 Page: 2 of 2

This certificate was issued electronically and remains the property of BSI and is bound by the conditions of contract. An electronic certificate can be authenticated online. Printed copies can be validated at www.bsi-global.com/ClientDirectory or telephone +91 11 2692 9000. Further clarifications regarding the scope of this certificate and the applicability of PAS 99:2006 requirements may be obtained by consulting the organization. This certificate is valid only if provided original copies are in complete set. BSI Management Systems, The MIRA Corporate Suites (A-2), Plot 1 and 2, Ishwar Nagar, Mathura Road, New Delhi 110 065. BSI India is a subsidiary of British Standards Institution.

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