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THE CENTER FOR VIOLENCE-FREE RELATIONSHIPS JOB DESCRIPTION POSITION: SUPERVISOR: SCHEDULE: Shelter Coordinator Client Services Coordinator 40 Hours per week (varies ­ may include evenings, weekends and on-call.) Full-time, Exempt - Salaried


POSITION SUMMARY ­ Manage the overall operations of a 15-bed shelter for domestic violence survivors and their children; including meeting the daily living needs of shelter residents, individual support, advocacy, and resource referrals as well as facility management, supervision of staff and shelter programs. Facilitate goal setting and encourage individual growth of all residents of the shelter. This is an awake position, no overnight work is required. This position is part of the Advocate Team and as such assists with on-call coverage in rotation with the on-call staff. Occasional evening and weekend hours associated with on-call role. AGENCY DESCRIPTION - The Center for Violence-Free Relationships is dedicated to building healthy relationships, families, and communities free from sexual assault and domestic violence through education, advocacy and services in western El Dorado County. PRIMARY RESPONSIBILITIES AND DUTIES Program Coordination: Provide direct services including crisis intervention counseling, life skills training, parenting support, safety planning, and goal setting for domestic violence and sexual assault survivors and their children. Complete intake, orientation, and discharge of shelter residents. Complete exit surveys for residents moving out of the shelter. Work with shelter residents to develop plan to meet presenting problems and needs. Document ongoing client progress. Provide advocacy, accompaniment, information and referrals for shelter residents with hospital, mental health services, substance abuse treatment programs, law enforcement, social services and other helping providers. Facilitate cooperative living, peer support, and residents' participation in shelter programming. Model and actively promote positive, nurturing interactions between adults and children in shelter. Supervision of resident's children; gain insight and knowledge to make valuable contributions to the child's/adolescent's improvement; provide support

Shelter Coordinator May 17, 2011 p.1

The Center for Violence-Free Relationships is an equal opportunity employer. People of color and survivors of domestic violence and sexual assault are encouraged to apply.

and positive role modeling; structure, supervise, and manage group dynamics of children; teach/lead programs/activities; maintain a nurturing and safe environment for them. Adhere to agency policies and work rules including client confidentiality, child abuse reporting, and code of ethics. Maintain professional boundaries with shelter residents. Assist shelter residents in locating transitional and/or permanent housing. Communicate shelter rules and expectations to residents. Promptly address difficulties or problems that arise in conjunction with the Client Services Coordinator and complete warnings and discharges in a timely manner. Assist residents in being responsible for the completion of their chosen shelter upkeep tasks. Complete ongoing room checks for safety and hygiene in shelter. Provide nutritional and meal planning assistance and information to residents. Post monthly menu ideas. Meet the daily nutritional needs of residents. Track inventory of food and supplies. Purchase, order, stock, and organize food and supplies. Shop for needed facility items (food, supplies, etc). Provide transportation for residents when necessary. Provide childcare for shelter resident's children when needed to further case plan. Facilitate effective communication among residents and shelter staff. Administrative & Quality Assurance: Maintain shelter office space, stock office supplies, stock personal care supplies for residents, photocopy necessary forms, create new resident files, and shred documents as specified by Client Services Coordinator. Maintain accurate client and other agency records; compile monthly and quarterly shelter client data, and monthly program reports for the Client Services Coordinator. Collaborate with the Volunteer Coordinator to train and supervise volunteers who provide services at the shelter. Supervise shelter staff and volunteers. Coordinate shelter facility maintenance, including completion of daily chores; scheduling repairs; procuring food, supplies and furniture; and maintaining shelter security. Develop and maintain policies and procedures which ensure the smooth and secure operation of the shelter program and facility. Design yearly department work plans and ensure alignment with agency strategic goals. Monitor and account for all petty cash for shelter expenditures. Provide on-call coverage to crisis line, after hours, in an equivalent amount to other Advocates/staff.

Shelter Coordinator May 17, 2011 p.2

The Center for Violence-Free Relationships is an equal opportunity employer. People of color and survivors of domestic violence and sexual assault are encouraged to apply.

Attend weekly staff and case review meetings and other agency meetings, as requested. Work with batterers when they request services, call the crisis line, or when needed. Represent the agency at community meetings/functions through participation in collaborative meetings and community outreach presentations. Assist with volunteer and agency training, when needed. Perform other duties, as assigned. QUALIFICATIONS Masters Degree in Counseling, Social Work or related field or equivalent relevant experience. California licensure as LCSW or MFT (preferred.) Proven effectiveness in assessment, counseling and crisis intervention. One year experience working in a residential setting, preferably in a non-profit or social service setting. (preferred) Experience working with survivors of domestic violence. Completion of 70-hour domestic violence training as mandated by the State of California or ability to complete same. Experience managing and scheduling volunteers. Ability to work in a fast-paced environment and maintain calm under pressure. Ability to work with children of all ages. Demonstrated commitment to ending domestic violence; experience working with individuals from a wide variety of ethnic and socioeconomic backgrounds; and ability to work effectively in a multicultural work environment. Demonstrated understanding of issues of oppression and social injustice as they impact area communities, commitment to cultural competence, and ability to manage and promote healthy interpersonal relationships in the workplace. Excellent written and verbal communication skills; strong analytical and problem solving skills; demonstrated ability to foster consensus and teamwork; strong organizational skills (ability to prioritize, manage multiple projects, and meet deadlines). Bi-lingual (Spanish/English) (highly preferred.) PC proficiency in a Microsoft environment including use of all components of Microsoft Office as well as Internet proficiency. Ability to participate in giving and receiving constructive feedback, practice nonviolent communication, and effectively utilize insight and self-reflection in a leadership role. Knowledge of El Dorado nonprofit resources (preferred). Access to an automobile, clear DMV record, valid driver's license, and proof of current auto insurance in order to transport residents.

Shelter Coordinator May 17, 2011 p.3 The Center for Violence-Free Relationships is an equal opportunity employer. People of color and survivors of domestic violence and sexual assault are encouraged to apply.

Clean results from a criminal background check, including fingerprint clearance. Willingness to work some evenings and weekends. Ability to physically respond within 30 minutes to a call from Marshall Hospital in Placerville, California. Certified (or willing to become certified) in CPR for the Health Care provider ­ Adult/Pediatric & AED & general first aid. PHYSICAL JOB REQUIREMENTS Work environment is primarily in a residential setting. The Shelter Coordinator must be able to: 1. Legally and physically drive their own and/or agency vehicles during and after work hours as local travel (driving) is required to transport clients and attend offsite meetings. 2. Lift and carry up to a 25 pound child. Lift objects to 25 pounds from floor to shoulder level and carry for brief periods. 3. Extend both arms above the head and/or reach below the waist, stoop, squat, crawl, bend the back to open lower-level filing drawers, or to retrieve stored items 4. Climb on stools, steps and/or ladders to dust, sweep and/or mop to clean. Climb stairs, sit and/or stand frequently. 5. Use fine manipulation (hands and wrist) to operate a keyboard, take notes, complete and file reports, file and copy documents. 6. Apply above average reasoning and detail as required in the accomplishment of job duties. 7. Hear and speak well enough to converse over the phone or in person at all times. Speak in normal vocal tone and range, and communicate clearly and concisely to and with others. 8. Corrected vision to normal range. 9. Maintain physical and mental composure while dealing with emergencies, crisis situations and deadlines. Certain accommodations may be available for some of the above requirements. It is the employee's responsibility to make their supervisor or other management personnel aware of any special needs that they may have.

Received on __________________ Signature _________________________________

Shelter Coordinator

May 17, 2011 p.4

The Center for Violence-Free Relationships is an equal opportunity employer. People of color and survivors of domestic violence and sexual assault are encouraged to apply.



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