Read Spring991-994 text version

Spring 2007

In this issue:

Vehicle stability control Air conditioning service Toyota topics

STAR Service News Toyota's Support to Automotive Repair Editor: Roberta Ritter, Toyota Motor Sales, U.S.A., Inc. Content: Birchwood Automotive Group, Creston, Ohio Source: Toyota Service Manuals Design: Bobit Business Media, Akron, Ohio

Issue 116

STAR departments

Jerry Raskind letter -- 3 Back issues ordering -- 16 Toyota topics -- 31 Dealer listings -- 33

VEHICLE STABILITY CONTROL

An overview of the function and diagnosis of Toyota's VSC and related sub-systems -- 4

A/C SERVICE

Air conditioning system service from precautions and inspection to troubleshooting problem symptoms -- 19

FROM SURVIVAL TO TRIUMPH

Toyota of New Orleans rebuilds after the devastation caused by Hurricane Katrina -- 31

STAR Service News is a quarterly publication of Toyota Motor Sales, U.S.A., Inc. Editorial and circulation offices: Toyota Customer Services, STAR Program WC21, 19001 South Western Avenue, Torrance, CA 90509. Fax (310) 468-0913.

STAR Service News is available through Toyota STAR Dealers and is also available by subscription. Toyota makes no warranty, expressed or implied, regarding the contents of this publication, nor should any be construed. All procedures, specifications and part numbers were in effect at the time of printing. Toyota reserves the right to change procedures and/or specifications at any time, without prior notice and without incurring any obligation. Articles and technical data contained in this publication are based in whole or in part on prior communications by Toyota to its dealers. FOR COMPLETE SPECIFICATIONS AND PROCEDURAL INFORMATION, PLEASE REFER TO THE APPROPRIATE REPAIR MANUAL. For part number changes, please contact your Toyota dealer. Copyright 2007 Toyota Motor Sales, U.S.A., Inc. Contents of this publication may not be reprinted without written permission. The Toyota name and logo and Toyota STAR name and logo are registered trademarks of Toyota Motor Corporation and may not be used in any manner without the prior written consent of Toyota Motor Sales, U.S.A., Inc. Caution: Vehicle servicing performed by untrained persons could result in serious injury to those persons or others.

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It's time for spring cleaning and fine-tuning!

N

o matter where you go, people anticipate the onset of spring, warmer weather, longer days... it's the promise of a fresh start that sounds so appealing. As such, I'm always up for an inspirational story -- one with a good ending that encourages you to keep things in perspective. If you've ever had "one of those days" at work, then you'll appreciate our special feature on Toyota of New Orleans in this issue. Normally, I would convey some personal account here, but frankly, I don't think any story I could share would compare. I think you'll agree, it's truly amazing how the human spirit can endure, overcome and triumph. Now that I've got you in the proper frame of mind, I'll ask you to take a long hard look at your business. Every year a little spring cleaning is in order. And now is a perfect time to tap into your shops' resources and evaluate how -- any why -- you do business. How do you handle your suppliers, business partners and employees? Do you approach each as a valued team member? Do your employees understand what is expected of them each day? Are they empowered to provide the best customer service? Do your customers realize your level of expertise? Can they count on you to do the job right? Lots of questions to be sure, but the answers are important because if you fall behind on the basics, you're sure to pay the price. Let one of our STAR dealers help you fine-tune the basics and keep your shop on track. Sometimes it's the simple things that keep your customers coming back to your shop time and again. And, if customers are happy with your service, there's a much better chance they will be happy with their Toyota throughout the ownership of their vehicle. Unhappy? Oh, you'll hear about that, too. We can help you keep those customers satisfied by providing you with technical publications like STAR Service News to the robust TIS and informative Web sites, like www.toyotapartsandservice.com and www.techinfo.toyota.com. And, if these resources don't give you everything you need -- let me know. We'll find a way to fill in the blanks and keep your business growing. Your success is important to us! So, shoot me an email anytime at [email protected] and tell me what you need, or what's working for you. All the best,

Jerry Raskind Wholesale Development Manager Toyota Motor Sales, U.S.A., Inc.

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VEHICLE STABILITY CONTROL (VSC)

Function and diagnosis of VSC and related sub-systems

Diagnosis of the entire ABS with EBD & BA & TRAC & VSC systems is quite lengthy. Since we do not have space here to cover all aspects of this, we offer an overview along with a few key inspection details. Refer to the vehicle Service Manual for all details of these tests. Toyota's VSC (Vehicle Stability Control) determines that when the vehicle exhibits a loss of traction and a tendency to understeer/oversteer, it decreases the engine output and applies the appropriate braking strategy. This is done by intelligent application of the individual brakes, controlled via the anti-lock braking system. For instance, if the system detects excessive front end push in a turn, the inside rear brake might be applied in a controlled manner to aid in vehicle turn-in. The skid control ECU is a single unit with the ABS and traction actuator. The yaw rate sensor and deceleration sensor are combined as a single unit. This detects yaw (lateral force) and deceleration (nose-to-tail pitch). The ABS helps to prevent wheel lockup when the brakes are applied firmly or when braking on a slippery surface. Electronic Brake Force Distribution (EBD) control utilizes ABS, promoting proper brake force distribution between front and rear wheels, in accordance with driving conditions. In addition, EBD controls brake forces during cornering between right and left wheels. BA (Brake Assist) provides an auxiliary brake force to assist the

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VSC R/B ABS MTR relay ABS CNT relay ABS and traction actuator (Skid control ECU with actuator)

Engine room J/B ABS No. 1 fuse ABS No. 2 fuse Rear speed sensor and rotor RH

Front speed sensor and rotor RH

Front speed sensor and rotor LH

Rear speed sensor and rotor LH

Front speed sensor LH Front speed sensor and rotor RH Combination meter assembly ABS warning lamp Brake warning lamp VSC warning lamp TRAC OFF indicator Slip indicator

Steering angle sensor

Driver side J/B ECU-IG fuse

ECM TRAC OFF switch

TPMS set switch DLC 3 Skid control buzzer Stop lamp switch Yaw rate sensor (Deceleration sensor)

Parking brake switch

This illustration shows the locations for all components of the ABS with EBD & BA & TRAC & VSC systems. Note the location of the VSC (Vehicle Stability Control) sensor in the lower right of this drawing. driver who cannot generate a large enough brake force during emergency braking (additional power assist). The TRAC (Traction Control) system helps to prevent the vehicle drive wheels from slipping if the driver applies excessive throttle input during takeoff or when accelerating on slippery surfaces.

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ABS WITH EBD & BA & TRAC & VSC OPERATION

The skid control ECU calculates vehicle stability based on signals from speed sensors, the yaw rate sensor and the steering angle sensor. The ECU then determines whether or not engine output torque and wheel brake pressure will be controlled. The SLIP indicator blinks and the VSC buzzer sounds to inform the driver that the VSC system is operating. The SLIP indicator also blinks when TRAC is operating. When a failure occurs in the ABS/BA/TRAC/VSC systems, the ABS and the VSC warning lights activate, and the ABS/BA/TRAC/VSC operations are prohibited. In addition, when a failure disables the EBD, the brake warning light also activates. If some control is prohibited due to a malfunction during its operation, that control will be cut off gradually, to prevent a sudden change in vehicle stability.

rate/deceleration sensor zero point calibration.

CLEAR ZERO POINT CALIBRATION WITH SST

Turn the ignition switch to the ON position. Using the SST jumper wire 09843-18040, connect and disconnect terminals TS and CG of the DLC3 four times or more within eight seconds. Check that the warning light indicates the normal code. Remove the SST.

DLC 3 TS

the DLC3. Check that the steering wheel is in the straight-ahead position. Turn the ignition switch to the ON position. Keep the vehicle in a stationary position for two seconds or more (again, do not induce any movement such as vibrating, shaking, etc.). Check that the VSC warning light blinks (it should blink at this point). If the warning light does not blink, perform the zero point calibration clearing again. The zero point calibration is performed only after the system enters its test mode. Calibration cannot be performed again until stored data is cleared.

CG

A jumper wire SST is used to connect DLC3 terminals TS and CG. With ignition ON, this must be done four times or more within eight seconds to clear zero point calibration.

USING THE TOYOTA DIAGNOSTIC HAND-HELD TESTER TO CLEAR AND CALIBRATE

Connect the tester to the DLC3. Turn the ignition switch to the ON position. Operate the tester to erase all codes.

Hand-held tester

CALIBRATION

After replacing any VSC components, or after performing a wheel alignment adjustment, clearing and reading the sensor calibration data is necessary. If the skid control ECU is replaced, the yaw rate sensor/deceleration sensor must undergo a zero point calibration. If the yaw rate sensor is replaced, and/or a wheel alignment adjustment is performed, zero point calibration data must be cleared and the yaw rate/deceleration sensor must be zero point calibrated. If the brake actuator assembly has been replaced, you must perform yaw

PERFORMING ZERO POINT CALIBRATION WITH SST

While obtaining the zero point, do not move or disturb the vehicle (don't vibrate, tilt, roll or shake the vehicle, and do not start the engine). Be sure to perform this on a level surface with an inclination of less than 1 degree. Place the shift lever in the Park position. Clear the zero point calibration as described earlier. Turn the ignition switch to the OFF position. Apply the parking brake (and verify that the parking brake switch is ON). Using SST 09843-18040 jumper wire, connect terminals TS and CG of

DLC 3

The Toyota diagnostic tester may be used to perform both data clearing and calibration of the yaw rate and deceleration sensor. Without disturbing the vehicle (no body/chassis movement), and with the steering wheel in the straightahead position and shifter in Park, connect the tester to the DLC3. With

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the ignition switch ON, operate the tester to enter the test mode (signal check). Obtain the zero point of the yaw rate sensor and deceleration sensor by keeping the vehicle in a stationary position for two seconds or more, and check that the VSC warning light blinks. Turn the ignition switch off.

ceed with troubleshooting for the ABS warning light circuit, VSC warning light circuit, TRAC OFF indicator light circuit, BRAKE warning light circuit or SLIP indicator light circuit. Refer to the vehicle Service Manual for these steps.

CHECKING WARNING LAMP OPERATION

Release the parking brake and chock the wheels to hold the vehicle stationary. When the ignition switch is in the ON position, the ABS warning light, VSC warning light, TRAC OFF indicator light, brake warning light and SLIP indicator light should all activate for about three seconds. If results are not as described, pro-

PROCEDURES FOR SENSOR SIGNAL CHECK (USING SST)

Turn the ignition switch off. Using SST jumper wire 0984318040, connect terminals TS and CG of the DLC3. Check that the steering wheel is in the straight-ahead position and Examples of the warning and indicator move the shift lever to the lights. P position. Turn the ignition switch to the ON position. and VSC warning light blink on/off at Check that the ABS warning light 0.13 second intervals.

Test mode 0.13 sec ON 0.13 sec

OFF Test mode 0.13 sec ON 0.13 sec

OFF

Test mode blinking intervals for th e A B S a n d V S C w a r n i n g lights.

DECELERATION SENSOR CHECK (USING SST)

The anti-lock braking system carries out the individual wheel braking demands that are dictated by the stability control system. The ABS actuator applies the hydraulic control dictated by the VSC demands. Start the engine and check that the ABS warning light is blinking in the test mode. Keep the vehicle in a

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stationary condition on a level surface for one second or more.

completed if the vehicle has its wheel spun or its steering wheel turned during this check.

MASTER CYLINDER PRESSURE SENSOR CHECK (USING SST)

Check that the ABS warning light is blinking in test mode. Leave the vehicle in a stationary condition and the brake pedal in free condition for one second or more, and quickly depress the brake pedal with a force of 22 lbf or more for one second or more. At this time, the ABS warning light should activate for three seconds.

YAW RATE SENSOR CHECK (USING SST JUMPER WIRE)

Check that the VSC warning lamp is blinking in the test mode. Shift the shift lever to the D range and drive the vehicle at approximately 3 mph, turn the steering wheel either left or right 90 degrees or more, and mainStart position

again. If the skid control buzzer still will not sound, there is a malfunction in the VSC sensor. If this is the case, check the DTC. Drive the vehicle again in a 180 degree circle. At the end of the turn, the direction of the vehicle should be within 180 degrees +/- 5 degrees of its start position.

Hand-held tester

DLC 3

SPEED SENSOR CHECK (USING SST JUMPER WIRE)

Check that the ABS warning light is blinking in test mode. Drive the vehicle straight forward at a speed of 28 mph or higher for several seconds and check that the ABS warning light goes off. HINT: The sensor check may not be

Within ± 5°

Connect the Toyota diagnostic tester to the DLC3. Using the SST 09843-18040, connect terminals TC and CG of the DLC3. Read the number of blinks of the VSC warning light.

End position

Drive the vehicle in a 180 degree arc during the yaw rate sensor check.

tain a 180 degree circular drive. Stop the vehicle and shift the shift lever to the P position, and check that the skid control buzzer sounds for three seconds. If the skid control buzzer sounds, the sensor check is completed normally. If the skid control buzzer does not sound, check the skid Whenever a wheel speed sensor is removed and control buzzer cirbefore a sensor is replaced (new or original), always make sure that the sensor is clean, and cuit, then perform the sensor check that a new O-ring is installed.

SENSOR SIGNAL CHECK (USING TOYOTA DIAGNOSTIC TESTER)

Turn the ignition switch off and check that the shift lever is in the P position. Connect the Toyota diagnostic tester to the DLC3. Turn the ignition switch to the ON position and operate the tester in test mode for signal check. Check that the ABS warning light and VSC warning light blink.

DECELERATION SENSOR CHECK (USING TOYOTA DIAGNOSTIC TESTER)

Start the engine. Check that the ABS warning light is blinking in test mode. Keep the vehicle stationary on a level surface for one second or more.

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MASTER CYLINDER PRESSURE SENSOR CHECK (USING THE TOYOTA DIAGNOSTIC TESTER)

Check that the ABS warning light is blinking in test mode. Leave the vehicle in a stationary condition and the brake pedal in a free condition for one second or more, and quickly depress the brake pedal with a force of 22 lbf or more, for one second or more. At this time, the ABS warning light should activate for three seconds.

function exists in the VSC sensor. Check DTCs. Make a 180 degree turn. At the end of the turn, the direction of the vehicle should be within 180 degrees +/- 5 degrees of its start position. Read the DTCs.

DTC C1231/31 MALFUNCTION IN STEERING ANGLE SENSOR CIRCUIT

The steering angle sensor signal is sent to the skid control ECU through the CAN communication system. When a malfunction occurs in the communications, it will be detected by the diagnosis function. When ECU IG1 terminal voltage is 9.5 V or more, the steering angle sensor malfunction signal is received. Trouble areas may include the steering angle sensor, steering angle sensor circuit, steering angle sensor power supply, and/or the CAN communication system.

When the speed sensor or the yaw rate sensor experiences trouble, DTCs for the steering angle sensor may be output even when the steering angle sensor is normal. When DTCs for the speed sensor or yaw rate and deceleration sensor are output together with other DTCs for the steering angle sensor, inspect and repair the speed sensor and yaw rate sensor first, and then inspect and repair the steering angle sensor.

SPEED SENSOR CHECK (USING THE TOYOTA DIAGNOSTIC TESTER)

Check that the ABS warning light is blinking in test mode. Drive the vehicle straight forward at a speed of 28 mph or higher for several seconds and check that the ABS warning light goes off. HINT: The sensor check may not be completed if the vehicle experiences wheel spin or if the steering wheel is turned during this check.

CHECKING TERMINAL VOLTAGE OF THE STEERING ANGLE SENSOR CONNECTOR

Using the 2004 Camry/Solara as our example, remove the steering wheel and the column lower cover. Disconnect the steering angle sensor connector. Turn the ignition switch ON and measure the voltage between tester connections IG and ESS. Voltage should be 10 to 14 V. Measure voltage at BAT and ESS. This reading should also be 10 - 14 V. If not, repair or replace the harness or connector. DTCs are shown in the following list. However, as a reminder... C1232/32 denotes a malfunction in the deceleration sensor. C1234/34 denotes a malfunction in the yaw rate sensor. C1243/43 denotes a malfunction in the deceleration sensor. C1244/44 denotes an open or short in the deceleration sensor circuit. C1245/45 denotes a malfunction in the deceleration sensor. C1381/97 denotes a malfunction in the power supply voltage for the yaw rate/deceleration sensor.

YAW RATE SENSOR CHECK (USING THE TOYOTA DIAGNOSTIC TESTER)

Check that the VSC warning light is blinking in test mode. Move the shifter to the D position and drive the vehicle at about 3 mph. Turn the steering wheel right or left 90 degrees or more and maintain the vehicle in a 180 degree circular drive. Stop the vehicle and shift the shift lever to the P position, checking that the skid control buzzer sounds for three seconds. If the buzzer does not sound, check the skid control buzzer circuit. If the buzzer still does not sound, a mal-

Steering angle sensor (Harness side connector)

(-) (+) IG BAT ESS (+) (-)

Perform voltage checks at IG to ESS, and BAT to ESS. INSPECTION HINT: When U0121/94, U0123/62, U0124/95 or U0126/63 are output together with C1231/31, inspect and repair the trouble areas indicated by U0121/94, U0123/62, U0124/95 or U0126/63 first.

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HINT: When U0121/94, U0123/62, U0124/95 or U0126/63 are output together with C1232/32 or C1334/34, inspect and repair the trouble areas indicated by U-code DTCs first.

and/or resistance is not as specified, repair or replace the harness or connector.

SENSOR SERVICE

Refer to the Service Manual for brake actuator assembly on-vehicle inspection, as well as wheel speed sensor service. Procedures shown here feature the 2004 Camry/Solara as our example vehicle.

CHECKING THE YAW RATE SENSOR INSTALLATION

Check that the yaw rate sensor is installed properly (the sensor should not be tilted, and its retaining bolt should be torqued properly at 9 ft-lbf.

control sensor. Remove the rear disc brake caliper assembly. Place matchmarks on the rear disc hat to the axle hub. Release the parking brake and remove the rear brake disc. If the disc cannot be removed easily, turn the parking brake show adjuster until the axle turns freely.

SKID CONTROL SENSOR REPLACEMENT

(The same procedures are used for both right and left sides. Listed here is the procedure for the left side.) Remove the rear wheel, and disconnect the connector from the skid

Contract

CHECK THE YAW RATE/DECELERATION SENSOR HARNESS AND CONNECTOR

Disconnect the yaw rate and deceleration sensor connector and turn the ignition switch ON. Measure the voltage at position 5 (IG - body ground), which should be 10 - 14 V. Measure resistance at the connector's GND - body ground, which should be below 1 ohm. If voltage

If the disc assembly is difficult to remove, make sure that parking brake pressure is relieved by backing off the show adjuster. Remove the rear axle hub and bearing assembly, and mount the rear axle hub in a soft-jaw vise. Using a pin punch and a hammer, drive out the two pins and remove the two attachments (09521-00010) from SST 09520-00031 (or equivalent). Using the SST 09520-00031 (09520-00040, 09521-00020, 0995000020) and two 12mm x 1.5 bolts, remove the skid control sensor from the rear axle hub.

The skid control sensor is located on the inboard side of the rear axle hub flange. Disconnect the connector at this location.

IG

Voltage at IG should be 10 - 14 V.

Matchmarks

GND

Measure resistance at terminal 1 (GND). This should be below 1 ohm.

Before removing the rear disc assembly, place matchmarks on the disc hat and the axle hub. This ensures no potential change in balance during reassembly.

The rear axle hub and bearing assembly is secured with four bolts.

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NOTE: If the rear axle hub and bearing assembly is dropped, shocked or otherwise damaged, it must be replaced. Also, be careful to avoid scratching the contact surface of the axle hub and speed sensor.

SST

Bolt

the accompanying illustration. Orientation is important in order to allow reconnection of the sensor harness. Using a press and SST 09830-36010 (or equivalent), 09950-60010-01 (09951-00650-01), 09950-70010-01 (09951-07100-01), install the new skid control sensor to the axle hub. DO NOT tap the skid control sensor with a hammer or other object. Check that there is no foreign matter on the skid control detection area. Slowly press the skid control sensor into position in a straight manner. Re-install the rear axle hub and bearing assembly with its four mounting bolts. Tighten each of the bolts to a value of 59 ft-lbf (80 N-m). Tighten in a criss-cross pattern to achieve even clamping loads. Install the rear

brake disc by aligning the matchmarks. Re-assemble the rear brake caliper, connect the sensor wire and install the rear wheel (tightening wheel nuts to 76 ft-lbf). Once assembly is complete, check the ABS speed sensor signal, and inspect/adjust rear wheel alignment.

YAW RATE SENSOR REPLACEMENT

Referring to the 2004 Camry/Solara as our example, remove the console upper rear panel sub-assembly and remove the console box rear assembly to access the yaw rate sensor. Note the sensor mounting direction/orientation.

SST

The skid control sensor is interference-fit to the rear axle hub and bearing assembly. Use SST 09520-00031 to pull the skid sensor from the assembly. Clean the contact surface of the axle hub and that of the new skid control sensor. Use care to prevent foreign matter from being attached to the sensor rotor. Place the new skid control sensor so that the connector is positioned as shown in

SST

The yaw rate sensor is located under the console and is secured with two bolts. Use the SST and a hydraulic press to install a new skid control sensor onto the rear axle hub. The skid control sensor must be pressed into position slowly and straight. Disconnect the yaw rate sensor connector, and remove the sensor (the sensor is secured with two bolts). When installing the yaw rate sensor, confirm that sensor direction is correct. Tighten the two mounting bolts to a value of 9 ft-lbf (13 N-m). Connect the yaw rate sensor connector. Re-assemble the console components. Whenever the yaw rate sensor has been replaced, you must perform a yaw rate sensor zero point calibration. Also, inspect the ABS warning light and VSC warning light operation.

LH

RH

Matchmarks

Shown here is the orientation position for skid control sensors on left-hand and right-hand axle hubs.

When reinstalling the rear disc, be sure to align the previously made matchmarks.

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NOTE: Do not use a yaw rate sensor if it has been dropped or otherwise damaged.

STEERING ANGLE SENSOR REPLACEMENT

NOTE: It is important to follow all safety and procedural steps listed in the Toyota Service Manual when performing steering wheel-related service. Always refer to the Service Manual for the specific vehicle at hand. Disconnect the battery negative terminal. Place the steering wheel in a straight-ahead position. Remove the steering wheel assembly (again, refer to the Service Manual). Remove the steering column covers, and remove the spiral cable subassembly. Once the steering angle sensor is exposed for full access, disconnect the sensor connector. While pressing the two mounting claws, carefully remove the steering angle sensor. After installing the new sensor,

Before removing any wheel speed sensor, first clean the immediate area to prevent contaminants from entering the sensor socket. for damage (scratches or cracks on the connector; or cracks, dents or chipping of the spiral cable subassembly). If any of these conditions are found, replace the spiral cable sub-assembly with a new unit. Once re-assembly has been completed, inspect the horn operation and inspect the SRS warning light. NOTE: Whenever the battery negative terminal has been disconnected, the power window control system (coupe) or the sliding roof system must be initialized after the battery has been reconnected. If resetting is not performed, the master switch assembly will not be able to operate the AUTO function, jam protection function and remote operation function. Turn the ignition switch ON. Halfway open the driver power window by pressing the power window switch. Fully pull the switch upwards until the power window is fully closed, and continue to hold the switch for at least 1 second after the window is fully closed. Check that the AUTO UP/DOWN function operates normally. If the AUTO UP/DOWN function operates normally, reset operations have been completed. If abnormal, disconnect the battery negative terminal for 10 seconds, then reconnect the battery and follow the previous power window resetting procedure. NOTE: Resetting the power window regulator motor is necessary if the battery has been disconnected; the power window regulator master switch assembly, wire harness, power window regulator switch, power window regulator assembly and power

The steering angle sensor is located in the 12 o'clock position. Carefully press the two mounting release claws in order to remove the sensor. connect the sensor connector and reassemble the steering column in reverse order from disassembly. NOTE: Before installing the spiral cable sub-assembly, carefully inspect

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window regulator motor are replaced or removed/installed, or when the PWR fuse, P/W fuse and ECU-IG fuse are replaced. In order to initialize a sliding roof motor, turn the ignition switch ON. Then press and hold the TILT UP switch until the roof glass tilts upward fully, and release the switch. If the battery terminal is disconnected, the moon roof control ECU may not detect the position of the roof glass. If the sliding roof AUTO operation is still disabled even after the sliding roof drive gear has been initialized, the hall IC may be malfunctioning. The hall IC is built into the sliding roof drive gear and detects the roof glass position. If faulty, replace the drive gear assembly (moon roof control ECU).

C0226/21 SFR SOLENOID CIRCUIT Trouble area: ABS and TRAC actuator, SFRH or SFRR circuit. C0236/22 SFL SOLENOID CIRCUIT Trouble area: ABS and TRAC actuator, SRRH or SFLR circuit. C0246/23 SRR SOLENOID CIRCUIT Trouble area: ABS and TRAC actuator, SRLH or SRRR circuit. C0256/24 SRL CIRCUIT Trouble area: ABS and TRAC actuator, SRLH or SRLR circuit. C0273/13 OPEN CIRCUIT IN ABS MTR RELAY CIRCUIT Trouble area: ABS No. 1 fuse, ABS MTR relay, ABS MTR relay circuit, VSC R/B. C0274/14 SHORT CIRCUIT IN ABS MTR RELAY CIRCUIT Trouble area: ABS No. 1 fuse, ABS MTR relay, ABS MTR relay circuit, VSC R/B. C0278/11 OPEN CIRCUIT IN ABS SOL RELAY CIRCUIT Trouble area: ABS No. 2 fuse, ABS SOL relay, ABS SOL relay circuit, ABS and TRAC actuator. C0279/12 SHORT CIRCUIT IN ABS SOL RELAY CIRCUIT Trouble area: ABS No. 2 fuse, ABS

SOL relay, ABS SOL relay circuit, ABS and TRAC actuator. C1225/25 SM SOLENOID CIRCUIT Trouble area: SMF or SMR circuit, ABS and TRAC actuator. C1235/35 FOREIGN MATTER IS ATTACHED ON THE TIP OF THE RIGHT FRONT SENSOR Trouble area: Right front speed sensor, sensor installation. C1236/36 FOREIGN MATTER IS ATTACHED ON THE TIP OF THE LEFT FRONT SENSOR Trouble area: Left front speed sensor, sensor installation. C1238/38 FOREIGN MATTER IS ATTACHED TO THE TIP OF THE RIGHT REAR SENSOR Trouble area: Right rear speed sensor, sensor installation. C1239/39 FOREIGN MATTER IS ATTACHED ON THE TIP OF THE LEFT REAR SENSOR Trouble area: Left rear speed sensor, sensor installation. C1241/41 LOW BATTERY POSITIVE VOLTAGE Trouble area: Battery, charging system, power source circuit. C1243/43 MALFUNCTION IN DECELERATION SENSOR Trouble area: Yaw rate sensor (deceleration sensor), yaw rate sensor circuit (deceleration sensor circuit), CAN communication circuit.

COMPLETE LIST OF DTCs

C0200/31 RIGHT FRONT SPEED SENSOR Trouble area: Right front speed sensor, each speed sensor circuit, sensor rotor, sensor installation. C0205/32 LEFT FRONT SPEED SENSOR Trouble area: Left front speed sensor, each speed sensor circuit, sensor rotor, sensor installation. C0210/33 RIGHT REAR SPEED SENSOR Trouble area: Right rear speed sensor, each speed sensor circuit, sensor rotor, sensor installation. C0215/34 LEFT REAR SPEED SENSOR Trouble area: Left rear speed sensor, each speed sensor circuit, sensor rotor, sensor installation.

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C1244/44 OPEN OR SHORT IN DECELERATION SENSOR CIRCUIT Trouble area: Yaw rate sensor (deceleration sensor), yaw rate sensor circuit (deceleration sensor circuit), CAN communication circuit. C1245/45 MALFUNCTION IN DECELERATION SENSOR Trouble area: Same as C1244/44. C1246/46 MALFUNCTION IN MASTER CYLINDER PRESSURE SENSOR Trouble area: Master cylinder pressure sensor, master cylinder pressure sensor circuit. C1249/49 OPEN CIRCUIT IN STOP LIGHT SWITCH CIRCUIT Trouble area: Stop lamp assembly, stop lamp switch circuit. C1251/51 ABS PUMP MOTOR IS LOCKED; OPEN CIRCUIT IN PUMP MOTOR CIRCUIT Trouble area: ABS and TRAC actuator. C1361/91 SHORT CIRCUIT IN ABS MOTOR FAIL SAFE RELAY CIRCUIT Trouble area: ABS No. 1 fuse, ABS cut relay, ABS cut relay circuit, VSC R/B. C1381/97 MALFUNCTION IN POWER SUPPLY VOLTAGE YAW/DECELERATION SENSOR Trouble area: Yaw rate sensor, yaw rate sensor power source circuit, CAN communication circuit.

U0121/94 MALFUNCTION IN CAN COMMUNICATION Trouble area: Wire harness, skid control ECU. U0124/95 MALFUNCTION IN CAN COMMUNICATION WITH DECELERATION CIRCUIT Trouble area: Wire harness, yaw rate sensor/deceleration sensor).

C1223/43 ABS CONTROL SYSTEM MALFUNCTION Trouble area: ABS control system. C1224/44 NE SIGNAL CIRCUIT Trouble area: NEO circuit, ECM, skid control ECU. C1231/31 MALFUNCTION IN STEERING ANGLE SENSOR CIRCUIT Trouble area: Steering angle sensor, steering angle sensor circuit, CAN communication system. C1232/32 MALFUNCTION IN DECELERATION SENSOR Trouble area: Yaw rate sensor (deceleration sensor), yaw rate sensor circuit (deceleration sensor circuit), CAN communication system. C1234/34 MALFUNCTION IN YAW RATE SENSOR Trouble area: Yaw rate sensor (deceleration sensor), CAN communication circuit. C1336/39 ZERO POINT CALIBRATION OF DECELERATION SENSOR UNDONE Trouble area: Yaw rate sensor (deceleration sensor), zero point calibration not done. U0123/62 MALFUNCTION IN CAN COMMUNICATION WITH YAW RATE SENSOR Trouble area: Wire harness, yaw rate sensor (deceleration sensor). U0126/63 MALFUNCTION IN CAN COMMUNICATION WITH ANGLE POSITION SENSOR

The same wheel speed sensors used for ABS control are utilized in the VSC system. C1201/51 ENGINE CONTROL SYSTEM MALFUNCTION Trouble area: Engine control system. C1203/53 ECM COMMUNICATION CIRCUIT MALFUNCTION Trouble area: TRC+ or TRC- circuit, ENG+ or ENG- circuit, ECM. C1210/36 ZERO POINT CALIBRATION OF YAW RATE SENSOR UNDONE Trouble area: Yaw rate sensor (deceleration sensor), zero point calibration undone.

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Trouble area: Wire harness, steering angle sensor. C1271/71 LOW OUTPUT VOLTAGE OF RIGHT FRONT SPEED SENSOR Trouble area: Right front speed sensor, sensor installation, sensor rotor. C1272/72 LOW OUTPUT VOLTAGE OF LEFT FRONT SPEED SENSOR Trouble area: Left front speed sensor, sensor installation, sensor rotor. C1273/73 LOW OUTPUT VOLTAGE OF RIGHT REAR SPEED SENSOR Trouble area: Right rear speed sensor, sensor installation, sensor rotor. C1274/74 LOW OUTPUT VOLTAGE OF LEFT REAR SPEED SENSOR Trouble area: Left rear speed sensor, sensor installation, sensor rotor. C1275/75 ABNORMAL CHANGE IN OUTPUT VOLTAGE OF RIGHT FRONT SPEED SENSOR Trouble area: Right front speed sensor rotor. C1276/76 ABNORMAL CHANGE IN OUTPUT VOLTAGE OF LEFT FRONT SPEED SENSOR Trouble area: Left front speed sensor rotor. C1277/77 ABNORMAL CHANGE IN OUTPUT VOLTAGE OF RIGHT REAR SPEED SENSOR Trouble area: Right rear speed sensor rotor.

C1278/78 ABNORMAL CHANGE IN OUTPUT VOLTAGE OF LEFT REAR SPEED SENSOR Trouble area: Left rear speed sensor rotor. C1279/79 DECELERATION SENSOR IS FAULTY Trouble area: Yaw rate sensor (deceleration sensor), sensor installation. C1279/79 MASTER CYLINDER PRESSURE SENSOR OUTPUT SIGNAL IS FAULTY Trouble area: Yaw rate sensor (deceleration sensor), sensor installation. C0371/71 YAW RATE SENSOR OUTPUT SIGNAL IS FAULTY Trouble area: Yaw rate sensor (deceleration sensor). NOTE: FOR CODES C0200/31, C0205/32, C0210/33, C0215/34, C0273/13, C1243/43, C1245/45 AND C1251/51.... Drive the vehicle at 12 mph for 30 seconds or more and check that the ABS warning light goes off; and clear the DTC. Even after the trouble areas are repaired, the ABS warning light will not go off unless these operations are performed. NOTE: FOR CODE C1246/46... Keep the vehicle in a stationary condition for five seconds or more and depress the brake pedal lightly two or three times. Drive the vehicle at a speed of 31 mph, then depress the brake pedal strongly for about three seconds. Repeat this operation three times or more and check that

the ABS warning light goes off. Clear the DTC. Even after the trouble areas are repaired, the ABS warning light will not go off unless these operations are performed HINT: When DTCs U0121/94, U0123/62, U0124/95 or U0126/63 are output, inspect and repair the trouble area indicated by U0121/94, U0123/62, U0124/95 or U0126/63

TOYOTA Speed sensors:

Specially engineered by Toyota for reliability in Toyota vehicles.

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The following back issues of the Toyota STAR Service News are available FREE in limited quantities. Use the form to request back issues.

Issue # Months

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Contents

Toyota Computer Controlled System Emission Control Systems Air Conditioning Charging & Starting Systems The Variable Venturi Carburetor Toyota Publications Information -- Repair Manuals, Collision Manuals, Diagnosis Manuals The Fuel Systems Suspension -- Toyota Electronically Modulated Suspension (TEMS)/ 1986 Celica Front Brake System Special Service Tools for Toyota Vehicles/Toyota Engine & Transmission Applications Chart (1981-1989) Free Wheeling Hubs (1984-1988 4WD)/MR2 Cooling System (1985-1989)/ "Y" Series Engines (1984-1989 Van) Security -- Toyota Intrusion Monitoring System/Brakes -- Toyota Anti-Lock Brake System (ABS)/Engine (2S-E Engine) 2WD & 4WD Wheel Alignment (1984-1988 Pickup Truck)/Rust Repair Body Repair -- Outer Door Panel Replacement/Battery Testing for Winter Camry Timing Belt Inspection & Installation/Four Ways to Control Idle Speed 1988 Camry Automatic Transaxle Description & Troubleshooting 1990 Truck Engine Cooling Systems/22R & 22R-E Engine (4-Cyclinder)/3VZ-E Engine (6-Cyclinder) Diagnosing & Troubleshooting the 1990 Camry Automatic Transmission 1993 Truck Air Conditioning System Truck ABS/Power Steering/Engine Diagnostics

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Issue # Months

71 76 81 82 83 86 87 92 93 94 95 96 98 103 104 105 106 107 108 109 110 111 112 113 114 115 Jul./Aug. 1998 May/Jun. 1999 Mar./Apr. 2000 May/Jun. 2000 Jul./Aug. 2000 Jan./Feb. 2001 Mar./Apr. 2001 Jan./Feb. 2002 Mar./Apr. 2002 May/Jun. 2002 Jul./Aug. 2002 Sep./Oct. 2002 Jan./Feb. 2003 Winter 2004 Spring 2004 Summer 2004 Fall 2004 Winter 2005 Spring 2005 Summer 2005 Fall 2005 Winter 2006 Spring 2006 Summer 2006 Fall 2006 Winter 2007

Contents

Engine Short Block Service/Truck Suspension Basics/Automatic Transaxles Cylinder Head Inspection & Service/A/C Diagnostic & Service Tips/ CV Shaft Service ABS Diagnosis & Repair/Truck Alignment/Engine Cooling System Engine Timing Belt/Ride Control/Automatic Transmission Service Engine Knock Sensors/Power Rack & Pinion Steering System Service/ Wheel Bearing Service Wheel Alignment/Cylinder Head Service/Four-Wheel Disc Brake Service A/C Service/Fuel Injector Service/Piston & Ring Service OHC Service/Clutch System Service/Fuel Pump & Fuel Delivery Distributorless Ignition Systems/Lighting Systems/Common Codes Stabilizer Bars/Cooling System Service/Brake Pulsation Noise, Vibration, Harshness/Front Suspension Lower Control Arm Service On FWD/Threaded Fasteners Crankshaft Bearing Service/Temperature Sensors/Strut & Shock Service ECM Diagnostics/Brake Service Wheel Alignment Basics/Automatic Transmission/Cooling System Fuel Injectors/Wheel/Tire Vibration & Balancing/Towing & Trailering Alloy Wheel Installation/Power Steering/Engine Short Block Service MAP, Knock & TPS/Stabilizer Bars/Traction Control Systems Truck Rear Axle Service/Temperature Sensors/Brake System Service Crankshaft & Camshaft Position Sensors/Electronic Fuel Injection/ DOHC Timing Belt Service Cooling System Service/ABS Theory & Service/Cylinder Head Service Connecting Rod Service/Toyota Tire Pressure Warning System/Airbag Service Mass Airflow Circuit Malfunction Diagnostics/Cruise Control Diagnostics/ Constant Velocity Shaft Service Torque Converter Operation & Diagnosis/Wheel Alignment/Cooling System Service Antilock Brake System/Fuel Injection System/Piston Ring Service Cylinder Head Service/Understanding & Measuring Ride Height/Engine Immobiliser System Brake System Service/Fuel System Service/Oxygen Sensor Tech

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TOYOTA TECHNICAL

A/C SERVICE

A/C SERVICE PRECAUTIONS

1. Do not handle refrigerant in an enclosed area. 2. Always wear eye protection. 3. Never expose a refrigerant container to heat or open flame. 4. Do not operate the A/C compressor without sufficient refrigerant in the system. 5. Do not open the pressure manifold valve while the compressor is operating (if the high pressure valve is opened, refrigerant flows in the reverse direction and could cause the charging cylinder to rupture. Open and close only the low pressure valve). 6. Be careful not to overcharge the system with refrigerant (if overcharged, this can cause problems such as insufficient cooling, poor fuel economy, engine overheating, etc.). Overcharging can result in excessive pressure, drive belt slip or compressor lock-up, which can cause the A/C lamp to flash. Late model systems contain only about one pound of refrigerant. If excessively overcharged, liquid refrigerant can reach the compressor and cause compressor damage.

Selecting only genuine Toyota replacement A/C components ensures proper system operation and durability. This recommendation is not self-serving on the part of Toyota, but rather to ensure customer satisfaction that results from using the highest quality components that are specifically designed for Toyota vehicles. 1,500 rpm, the blower speed control switch at the HI position, the A/C switch on, the temperature control dial at the COOL position and with the vehicle doors fully open. NOTE: Observing the sight glass is acceptable if the system is undercharged or empty, but this may not determine if the system is correctly charged. Toyota recommends to always recover the refrigerant and to properly recharge the system to the

ON-VEHICLE INSPECTION

Observe the sight glass in the liquid tube with the engine running at

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specified amount (this is displayed on the yellow underhood label). Be aware that some bubbles may appear when the compressor cycles, or immediately when the system is turned ON or OFF, although continuous bubbles would indicate a problem. While the sight glass may be useful, don't rely on this observation to determine the course of action needed. Always perform charging using a recovery/recycle machine with a scale set to the proper charge level. Note that some later-model vehicles no longer feature a sight glass.

SYMPTOM: Bubbles present in sight glass AMOUNT OF REFRIGERANT: Insufficient REMEDY: Check for gas leakage with a gas leak detector and repair if necessary; add refrigerant until bubbles disappear. SYMPTOM: No bubbles present in sight glass AMOUNT OF REFRIGERANT: None, sufficient or empty. REMEDY: Check for gas leakage with a gas leak detector and repair if necessary; add refrigerant until bubbles disappear; recover refrigerant (never vent to the atmosphere); evacuate air and charge proper amount of purified refrigerant. SYMPTOM: Temperature between compressor inlet and outlet is noticeably different. AMOUNT OF REFRIGERANT: Correct or too much.

REMEDY: Recover refrigerant; evacuate air and charge proper amount of purified refrigerant. SYMPTOM: Immediately after air conditioning is turned off, refrigerant in sight glass stays clear. AMOUNT OF REFRIGERANT: Too much. REMEDY: Recover refrigerant; evacuate air and charge proper amount of purified refrigerant. SYMPTOM: When air conditioning is turned off, refrigerant foams and then stays clear. AMOUNT OF REFRIGERANT: Correct.

Sight glass

TROUBLESHOOTING PROBLEM SYMPTOMS TABLE

SYMPTOM: No blower operation POSSIBLE CAUSE: HTR fuse Heater main relay Blower motor Blower resistor Blower speed control switch Wire harness SYMPTOM: No air temperature control POSSIBLE CAUSE: Engine coolant volume Heater control assembly Water valve SYMPTOM: No compressor operation POSSIBLE CAUSE: Refrigerant volume A/C fuse Magnetic clutch Compressor Pressure switch Heater main relay Blower speed control switch

Observation of the sight glass in the liquid tube may be used to visually check refrigerant status.

The sight glass featured on top of the receiver/drier can reveal refrigerant flow as well as an aeration/foam condition.

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Water valve Compressor

Engine room juction block No. 1 · Heater main relay marking: HTR Condenser Receiver

Heater unit · Heater radiator · Air outlet servomotor · Air mix servomotor

Heater control assembly · A/C switch · A/C amplifer

Blower unit · Blower motor · Air inlet servomotor

Cooling unit · Blower resistor · Evaporator · Expansion valve · Thermistor

Double cab only: · Rear air duct

A/C system component locations, using the 2004 Tacoma as the example.

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A/C switch A/C amplifier Thermistor Wire harness SYMPTOM: Compressor operates intermittently POSSIBLE CAUSE: Refrigerant volume Pressure switch A/C switch Thermistor Wire harness SYMPTOM: No cool air produced POSSIBLE CAUSE: Refrigerant volume Refrigerant pressure Drive belt Magnetic clutch Compressor Pressure switch Thermistor A/C switch A/C amplifier Heater control assembly Wire harness SYMPTOM: Cool air produced only at high engine rpm POSSIBLE CAUSE: Refrigerant volume Drive belt Magnetic clutch Compressor Condenser Receiver Expansion valve Evaporator Thermistor A/C switch Wire harness SYMPTOM: Insufficient cooling POSSIBLE CAUSE:

Refrigerant volume Drive belt Magnetic clutch Compressor Condenser Receiver Expansion valve Evaporator Refrigerant lines Pressure switch A/C amplifier Heater control assembly SYMPTOM: No engine idle when A/C switch is on POSSIBLE CAUSE: A/C amplifier Idle control system Wire harness SYMPTOM: No warm air produced POSSIBLE CAUSE: Engine coolant volume Heater control assembly Water valve Heater radiator

feature different sizes to avoid mismatching. Hose connections feature quick-disconnect adapters. Push the quick-disconnect adapter onto the service valve, then slide the sleeve of the adapter downward to lock the connection. Before disconnecting, close both hand valves of the manifold gauge set, then disconnect the adapters by sliding the sleeve upwards to unlock the connection. Always replace the protective caps onto the service valves once service is complete. NOTE: Before evacuation is performed, always recover the refrigerant. In a normally functioning system, the gauge readings should show 1.5 ­ 2.5 kgf/cm2 (0.15 ­ 0.25 MPa) at the low pressure side; and 14 ­ 16 kgf/cm2 (1.37 ­ 1.57 MPa) at the high pressure side. If moisture is present in the

Low pressure charging hose

High pressure charging hose

INSPECT REFRIGERANT PRESSURE WITH A MANIFOLD GAUGE SET

NOTE: When using a manifold gauge set to diagnose the system, temperature at the air inlet should be 86 ­ 95 degrees Fahrenheit; the engine should be running at 1,500 rpm; blower speed control switch should be set at the HI position; and the temperature control dial should be set at the COOL position. Connect the manifold high pressure hose to the system's high pressure fitting, and the low pressure hose to the system's low pressure fitting. These fittings

The A/C system's high and low pressure service fittings differ in size to simplify manifold gauge hose connections.

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Sleeve

The manifold gauge set hoses feature sliding/locking adapters.

Low pressure (left) and high pressure readings are observed on the manifold gauges.

system, this may cause the system to periodically cool and fail to cool. During operation, pressure on the low side sometimes becomes a vacuum and sometimes reads normal. The likely cause is that moisture in the refrigeration system freezes at the expansion valve orifice and temporarily stops the cycle, but normal operation is restored once this ice melts. The system drier may be over-saturated with moisture, blocking refrigerant circulation. The receiver/drier should be replaced, and moisture must be removed from the system by repeatedly evacuating air. The system must then be charged with the proper amount of new refrigerant. If insufficient cooling is present, pressure may be low on both low and high sides, and bubbles may be

Condition: Periodically cools and then fails to cool

If the gauge readings show that the system intermittently cools and then fails to cool, this indicates that excess moisture in the system is freezing, blocking refrigerant circulation. seen in the sight glass. This indicates that gas leakage is occurring somewhere in the system. Insufficient cooling may also be caused by poor refrigerant circulation, caused by an obstruction (foreign matter or ice) in the receiver.

Whenever service is completed, always replace the protective service caps on A/C service fittings. These caps serve to prevent system/valve contamination and aid in system sealing.

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Condition: Insufficient cooling

Low readings on both the low and high pressure sides indicates insufficient refrigerant and a probable leak in the system. Frost on the tube from the receiver/drier is an indication.

Position the gas leak detector close to the drain hose before performing the test. Expose the gas leak detector sensor under the drain hose. NOTE: Other volatile gasses may affect the test. If the vehicle is parked too close to evaporating gasoline, exhaust gas, etc., you may need to raise the vehicle on a lift.

2RZ-FE and 3RZ-FE

INSPECT IDLE-UP SPEED

Warm up the engine to normal operating temperature. Make sure that the blower speed control switch is set at the HI position, the A/C switch is ON and the temperature control dial is at the COOL position. With the 2RZ-FE and 3RZ-FE engine, when the magnetic clutch is not engaged, idle-up speed should be 700 rpm, +/- 50 rpm. When the magnetic clutch is engaged, idle-up speed should be 900 rpm, +/- 50 rpm. With the 5VZ-FE engine, idle-up speed when the magnetic clutch is not engaged should be 700 rpm, +/50 rpm. When the magnetic clutch is engaged, speed should be 850 rpm, +/- 50 rpm. If idle speed is not as specified, check the IAC valve and the air intake system.

5VZ-FE

Drain hose

connect to the system's service valves. Connect the A/C service unit's vacuum pump adapter to the vacuum pump. Connect the center hose of the manifold gauge set to the vacuum pump adapter. Open both the high and low pressure hand valves and run the vacuum pump. After at least 10 minutes, check that the low pressure gauge reads 30 in. Hg or more. If 30 in. Hg or more is observed, close both hand valves of the manifold gauge set and stop the vacuum pump. Check the system for leaks and repair as needed. NOTE: Always recover the refrigerant from the system before the evacuation step!

Manifold gauge set Drain hose

Begin leak testing at the drain hose. If gas leakage is not detected at the drain hose, remove the blower resistor from the cooling unit, then insert the gas leak detector into the unit to perform the test. Disconnect the pressure switch connector and wait about 20 minutes. Then position the gas leak detector close to the pressure switch and test. Then position the leak detector close to the refrigerant lines and test.

Low pressure service valve

High pressure service valve

Vacuum pump adapter

Evacuate the system using a vacuum pump.

INSPECT FOR REFRIGERANT LEAKS

Shut the engine off. With the vehicle parked in an area with good ventilation, make sure that there is at least some refrigerant in the system.

CHARGING THE SYSTEM EVACUATING THE A/C SYSTEM

Connect the quick-disconnect adapters to the charging hoses and Make sure that both hand valves on the manifold gauge set are closed. Connect the center hose of the gauge set to the charging cylin-

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der, then open the charging cylinder's valve. Press the valve core on the side of the manifold gauge and expel air from the center hose. Open the high pressure hand valve and charge the refrigerant. When the high pressure gauge indicates 14 psi (98 kPa), use a gas leak detector to check for leaks.

Push

Low pressure service valve

High pressure service valve Charging cylinder

With the charging cylinder connected, bleed off any trapped air from the center hose. NOTE: Always use a refrigerant recovery/recycling machine to recover refrigerant whenever replacing system parts. The system should be charged (using the recovery/recycling/charging machine) with the engine and A/C system OFF. If no leaks are found, proceed and charge the proper amount of refrigerant into the system. Do not open the low pressure hand valve when the system is being charged with liquid refrigerant. Open the high pressure hand valve fully. Once charging is complete, close the high pressure

hand valve. Disconnect the gauge set hoses from the service valves and install the caps onto the service valves. If the system is fully charged, no bubbles should be seen in the sight glass. Whenever performing a leak check, avoid a situation where excessive ventilation is produced. Excessive ventilation will dissipate/blow away any fumes that you are trying to locate. Also, when inspecting for leaks, look for fluid/dirt stains, such as an oil stripe that runs across the underside of the hood, which might indicate a compressor seal leak. However, be aware that all compressor front seals commonly leak a very tiny bit, and fittings that were lubed with refrigerant oil during installation will likely attract airborne dirt, so inspect closely to avoid being fooled. NOTE: Never run the engine while charging the system. SERVICE TIP: If the system was open and empty, and if your old vacuum pump needs oil and takes its sweet time getting down to 30hg, you may not boil all of the moisture out of the system. If moisture is present, this may result in icing at the expansion valve on very hot/humid days. It's recommended to replace the receiver/drier whenever a system has been left open or was empty for a period of time. If the system is functioning properly, the air blowing from the A/C outlet vents should read 35 to 45 degrees F (however, on a hot (95 degree F) and humid day, the outlets will likely only produce these temperatures with the vehicle in the shop or in the shade.

DRIVE BELT INSPECTION

With the belt off of the vehicle, use a belt tension gauge to check belt tension. A "new" belt should feature 160 lbf, +/- 25 lbf. A "used" belt should feature 100 lbf, +/- 20 lbf. NOTE: A "new" belt refers to a drive belt which has been used less than five minutes on a running engine. A "used" belt refers to a drive belt which has been used on a running engine for five minutes or more. On the vehicle, check that the drive belt's ribs are properly positioned on the pulley grooves.

DENSO Burroughs

Two examples of belt tension gauges are seen here (DENSO on left; Burroughs on right).

REFRIGERANT PLUMBING CONNECTION TORQUE VALUES

NOTE: If one or more refrigerant tubes or hoses must be replaced, connections must be tightened to Toyota specified torque values. Listed here are the values of all connections featured on the 2004 Tacoma system... Receiver x liquid tube 52 in.-lbf (6.0 N-m) Condenser x discharge hose 7 ft-lbf (10 N-m) Condenser x liquid tube 10 ft-lbf (14 N-m) Compressor x discharge hose 7 ftlbf (10 N-m)

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Suction hose Condenser

Expansion valve

Discharge hose Liquid tube Liquid and suction tube

Liquid tube Suction hose

Compressor Liquid tube

Discharge hose Receiver

A/C service line locations (2004 Tacoma). Compressor x suction hose 7 ft-lbf (10 N-m) Cooling unit x suction tube 24 ftlbf (32 N-m) Expansion valve x evaporator 48 in.-lbf (5.4 N-m) Suction line (piping joint) 24 ft-lbf (32 N-m) Liquid line (piping joint) 10 ft-lbf (14 N-m) tor to check for leaks. If a leak is refrigerant into the atmosphere. found, check the tightness at the In order to disconnect the liquid joints and check the evaporator. If tube, use SST 09870-00025. Insert the cooling unit is disassembled, be sure to inspect the evaporator fins for blockage, and check fittings for cracks and scratches. If the cooling unit is to be removed, first discharge refrigerant using a recovery machine. Note that when re-charged, the specified amount of refrigerant is 22.92 oz., +/- 1.76 oz. (650 When inspecting the cooling unit for g, +/- 50g). leaks, check tightness of the joint conAs a reminder: Never vent nections.

COOLING UNIT

Inspection of the cooling unit requires removal of the glove compartment assembly. Also, remove the blower resistor. Use a gas leak detec-

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No. 2 lower finish panel Glove compartment door Suction hose Liquid tube

Clamp O-ring Cooling unit Glove compartment reinforcement

No. 4 heater to register duct

Packing

Upper unit case

Thermistor

O-ring Expansion valve

Evaporator O-ring

Liquid and suction tube O-ring pressure switch

Lower unit case Wire harness Blower resister Packing

Cooling unit components (2004 Tacoma). the SST onto the piping clamp, and confirm the direction of the piping lamp claw and SST (this will be found on the SST caution label). Push down on the SST and release the clamp lock. Be careful to avoid deforming the tube. Pull the SST lightly and push the release lever and separate the joint. Cap the open tubes immediately to keep moisture and contaminants from entering the system. Separate the joints using only hand pressure. Do not use a screwdriver or other tool or pry the connection apart. NOTE: During reassembly, always install new O-rings, lubricated with compressor oil.

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EXPANSION VALVE

In order to perform an on-vehicle inspection of the expansion valve, install the manifold gauge set and start the engine. Run the engine at 1,500 rpm for at least five minutes. Check that the high pressure reading is 199 ­ 228 psi (1.37 ­ 1.57 MPa). If the expansion valve is faulty, the low pressure reading will drop to 0 psi. The expansion valve is attached to the evaporator with a single bolt. A 5mm hex wrench is required. If the expansion valve is removed, be sure to replace the four O-rings and lubricate them with compressor oil.

The liquid tube for the cooling unit features a quick release connection that requires the use of an SST.

Push SST Pull

leak detector to check for leaks at the compressor. If a leak is found, replace the compressor. Remove the manifold gauge set. Check for grease leakage at the clutch bearing and check for signs of oil leakage on the pressure plate. Repair or replace as needed. With the engine running, check for any abnormal noise near the compressor when the A/C switch is turned off. If noise is noted at this point, replace the magnetic clutch.

SST

Release lever

The SST required to separate the liquid tube connection must be oriented properly.

Disconnect the tube using hand force Screw driver

When installing the expansion valve, always use new O-rings and be sure to lubricate them with clean compressor oil.

Test the operation of the magnetic clutch with its connector harness removed, and with battery positive connected to the clutch connector and battery negative to body ground. Disconnect the magnetic clutch harness connector. Connect a positive lead from the battery to the terminal on the magnetic clutch, and connect the battery negative lead to

Tube

A/C COMPRESSOR AND MAGNETIC CLUTCH

Use hand force and the SST only. Do not use any prying tools, as this can easily damage the tubes. When disconnecting the suction tube from the cooling unit (this is secured with threaded fittings), be sure to use proper size wrenches (dedicated line wrenches are preferred, and make sure that the fittings and wrenches are clean). During reassembly, always install new O-rings, lubricated with compressor oil.

In order to perform an on-vehicle check, connect a manifold gauge set and Stator Rotor start the engine. Check for any metallic Pressure plate or unusual sounds at the compressor when the A/C switch is turned on. If any abnormal noises are Compressor heard, replace the Snap ring compressor. Shim Check refrigerant Exploded view of the A/C compressor, stator, pressure and use a gas rotor and pressure plate.

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2RZ-FE and 3RZ-FE engine models: Switch hose O-ring

Discharge hose Compressor bracket Idle pulley Drive belt Compressor

Engine under cover d

5VZ-FE engine models: Compressor bracket Switch hose PS pump O-ring

Discharge hose

PS pump drive belt

Compressor

Compressor drive belt

Engine under cover d

A/C compressor (top: 2RZ-FE and 3RZ-FE; bottom: 5VZ-FE). body ground. Check that the magnetic clutch is energized. If not, replace the magnetic clutch. Refer to the Toyota vehicle Service Manual for disassembly and reassembly of the A/C compressor.

BLOWER MOTOR INSPECTION

With the glove compartment components removed, disconnect the blower motor harness connector, remove the three mounting screws and remove the

blower motor. Connect a positive battery lead to terminal 1 and the battery negative lead to terminal 2 and check that the motor operates smoothly. If it does not operate, or if unusual sounds are noted, replace the blower motor.

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battery positive lead still connected to terminal 7, connect the battery negative lead to terminal 1. Check that the arm smoothly turns to the REC side. If operation is not as specified, replace the servomotor. Test blower motor operation with battery positive connected to the motor's connector terminal 1 and battery negative connected to terminal 2. In order to check the blower motor resistor, disconnect the resistor connector from the resistor and remove the resistor (it is secured with two screws). Using an ohmmeter, check resistance. Resistance between terminals 1 ­ 4 should be 2.2 ohm, +/- 0.1 ohm. Resistance between terminals 1 ­ 3 should be 1.2 ohm (+/- 0.2 ohm). Resistance between terminals 1 ­ 2 should be 1.8 ohm (+/- 0.2 ohm). If not as specified, replace the blower resistor.

AIR MIX SERVOMOTOR

This is located underdash, to the right of the center console. Disconnect the servomotor connector and its three mounting screws and remove the servomotor.

Check the air mix servomotor for operational resistance. With the arm placed in the WARM position, resistance between terminals 2 ­ 3 should be 0.8 ­ 1.6 ohm. With the arm in the COOL position, resistance between terminals 2 ­ 3 should be 3.4 ­ 6.2 ohm.

THERMISTOR INSPECTION

Remove the thermistor from the evaporator and check its resistance according to temperature. Place the thermistor in a container of cold water (add ice), and while monitor-

Thermometer Ice

The air mix servomotor is located at the right of the console, under the dash on the 2004 Tacoma. Connect battery positive to the servomotor's terminal 5 and the battery negative lead to terminal 4 and check that the arm turns to the COOL side smoothly. Next, connect the battery positive lead to terminal 4 and the battery negative lead to terminal 5, checking that the arm smoothly turns to the WARM side. If operation isn't as specified, replace the air mix servomotor.

10 cm (0.39 in.)

Thermistor

Ohmmeter

AIR INLET SERVOMOTOR

With the glove box and air duct removed, disconnect the air inlet servomotor connector and the servomotor's three mounting screws and remove the servomotor. In order to inspect the servomotor operation, connect battery positive to the servomotor's terminal 7 and battery negative to terminal 3. Check that the servomotor arm smoothly turns to the FRS side. Next, with the Check resistance of the blower motor resistor between terminals 1 ­ 4; 1 ­ 3; and 1 ­ 2.

Check thermistor resistance while monitoring temperature.

If the resistance check varies from the values in this chart, replace the thermistor. ing change in water temperature with a thermometer, measure resistance at the thermistor's connector. If resistance does not conform to the chart shown here, replace the thermistor.

Check the air mix servomotor's position sensor resistance.

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TOYOTA TOPICS

From survival to triumph

Hurricane Katrina completely destroyed Toyota of New Orleans and wreaked havoc with the lives of its owner and employees. It's a new market, but the dealership has risen again

P

urbs of New Orleans and you're in the middle of nowhere. It's not just a couple of blocks here and there, it was miles and miles of nothing." Leaving civilization behind Marcele and his crew explored the Duhon first set about locating his key dealership by boat in chest waders. He employees. "The phones were so jammed remembers the fish stuck in the chain link you had to learn to use text messaging," fence, like a gill net. Sloshing through the he says. "You watch the media and all the building he could feel a few inches of mud people evacuating and you're wondering covering the showroom floor. Furniture how many of your employees could be changed rooms and stacked on top of each other. The service department was a particular problem zone. Besides the mud, the battery acid, motor oils, windshield fluids and chemicals had oozed into everything. "It Toyota of New Orleans sat under 10 feet of water from Hurricane Katrina that hit in made a real goopy mess," August 2005. The dealership lost more than 1,200 cars. Marcele says. Marcele remembers working under the orange-yellow light of a He reported back to Troy Duhon, the trapped on those roofs. They're reporting Coleman lantern. "I'm shoveling up muck owner of the dealership since 1995 and a people dying daily." in my parts warehouse and I see this thing car salesman since 1983. "It's all gone," Duhon had 460 employees spread slithering to me," he recounts. "It was an he said. across his five dealerships. "We didn't eel. This was four weeks later. It must Duhon, who owns five area dealerships, lose anybody," he says. have been living under a bunch of stuff had seen aerial shots of the neighborhood However, almost half of his employees' that was still wet and waiting to be and was prepared for the worst. There had homes were submerged. "A lot of my thrown out." been a mandatory evacuation two full days employees lost everything they owned before the storm. He figured correctly that except the car they evacuated in and the the store had been looted. But the store is clothes they took with them." Out of the sludge not in a flood plain and had never flooded During the considerable task of employee The cleanup took months, in stages. before. Duhon remembers thinking before location, Duhon gathered a strike team of "Everybody put on different hats to the storm, "I never in my wildest dreams about 12 men --- half of them from his parts make it happen because they were very thought I would go underwater." and service departments -- to do damage loyal to the organization," Duhon says. On August 29, 2005, the storm surged assessment and begin the cleanup. "The parts guys became phenomenal through St. Bernard parish and washed The crew stocked up on supplies and debris removal people. From getting the over the dealership like a tidal wave, MRE's (Meals, Ready to Eat) in Metairie, sludge out, to pulling the sheetrock to you Duhon says. La., before passing through the military name it, it was a mind-boggling job." Duhon lost all furniture, fixtures, parts, checkpoint, knowing they had to pack up The cleanup crew threw out all the furcomputers, financial records, customer by 3 p.m. to adhere to the twilight curfew. niture, counters, computers and waterinformation, personal items and memenThe military was all over the place. logged parts. They tore down the walls, tos from 22 years in the car business. And "When you crossed the 17th Street scraped the floors and pulled the ceiling he lost more than 1,200 cars. "My house Canal it was like night and day, like you tiles down. "We gutted it down to bare went underwater, so I lost most of those were leaving civilization," Marcele rememmetal studs and we started over," pictures too," Duhon laments. bers. "Cell phones didn't work. It's the subMarcele says. arts Manager George Marcele remembers the first time he was able to access the dealership, about a week and a half after the storm. Journeying in by boat, with special passes from the military, he found Toyota of New Orleans sitting under 10 feet of water. The cars that weren't completely submerged were floating, kept buoyant by pockets of air still sealed in the trunks. 31

But this was no time for dwelling on loss.

Spring 2007

STAR service news

TOYOTA TOPICS

Todd Trosclir, an electrician and a fleet customer, was instrumental in getting the dealerships rewired. Trosclir's business grew 10 times larger because of the storm, Duhon says. Duhon paid his CPA firm to piece together sales records and customer information from bank statements. He's confident the records are intact, though some orphaned cars are still sitting in what they call the "insurance graveyard" next door.

and re-inventorying a parts department without any customer history and no idea who would be bringing in cars to service. "It was a shot in the dark on what to stock," he says. "It's like we opened the doors brand new." Because the cars that got flooded were totaled, Marcele says there wasn't a bump in demand for a certain type of part. However, with the mountains of cleanup happening around town, a lot of people were running over glass, nails and other

Though some dealers are still in litigation, Duhon has settled with his insurance company. Nonetheless, premiums have tripled, the coverage has been reduced and the language is a lot more detailed in the new policies. Ultimately, "nothing can ever completely make up for what you lose," he says wistfully. Duhon has had to readjust advertising, employee levels and inventory to match the reduction in sales. Of his 460 total employees pre-Katrina, he has about 220 today. Most of the attrition was natural. "I lost 200 employees because they couldn't stick around." The area around the dealership hasn't fully rebounded. "You have a nice repaired house next to a totally gutted house with a pile of debris in front of it," he says. "And then you have people who have been back and struggled to clean it and repair it. But there are still hollow shells of houses. People left and have not come back."

A business is rising

Nonetheless, Toyota of New Orleans had its grand reopening on April 26, the week of the New Orleans Owner Troy Duhon improved on the dealership during the rebuild, including Jazz Fest. There was a ceremony, and adding room to his parts department and storing important files on an out-of- the mayor toured the gleaming new state server. facility, along with representatives from Gulf States Toyota and Toyota sharp objects. "We had a pretty brisk tire Financial Services. Crawfish and barbeReopening -- but to whom? business for awhile," he says. cued chicken were served in true Because it had no water damage, The evacuees that left for good took N'Awlins spirit. Duhon was able to open his Nissan store their old vehicles with them, and those Duhon will never forget those days just across town first. The employees who that stayed were wary of buying salvaged after the storm, when things just seemed were ready to go back to work were flood vehicles. Most vehicles in the area to hang in the balance. A city was under offered jobs there. Duhon opened his are new. water, business and homes were Toyota dealership three months after the At this point, the parts and service destroyed and families were separated. storm, selling cars out of trailers. departments are doing mostly preventive What can you possibly say to your The first few months saw record-breakmaintenance and tire changes. employees, the ones you had at least ing sales as returning evacuees needed located, in all this madness? cars. But the market was pulled forward. "Instead of being the leader that my Many people left the area for good; Duhon A clean slate employees and family needed me to be, I reckons only 40% of his customer base Starting from a clean slate gave Duhon could have been defeated," Duhon says. came back. His old customers were now an opportunity to do things differently. The "I had no choice but to step into that leadgiving their business to dealers in Texas parts department has been built with more ership position really quickly." and Georgia. "I knew I would rebuild, but room and is better organized. Important "It was more of being a voice that said at the same time I didn't know who I files are no longer stored on local hard it's going to be OK. That trust me, it's going would sell cars to," Duhon says. drives but outsourced to server farms in a to be OK." Marcele was tasked with restocking different state. 32

STAR service news Spring 2007

STAR dealer listings

Where is a STAR dealer?

STAR (Support to Automotive Repair) is a special Toyota support program offered by a select group of Toyota dealers, recognized by Toyota as having made an extraordinary commitment to serving the special needs of independent repair and body shops. From extra parts inventory and special local or WATS telephone lines to specially trained counter people backed by outstanding delivery services, Toyota STAR dealers are a unique group of parts wholesale specialists who offer support, services and benefits not usually found at the typical dealership.

Alabama

Hoover Toyota Hoover AL 205-978-2600; 800-292-4329 Limbaugh Toyota Inc. Birmingham AL 205-780-0500; 800-239-5050 Palmer's Airport Toyota Mobile AL 251-639-0800; 800-874-2777 Reinhardt Motors Inc Montgomery AL 334-272-7147; 800-264-8019 Serra Toyota Inc Birmingham AL 205-838-4400; 800-467-6100 Springhill Toyota Mobile AL 251-479-9581 Sunny King Toyota Anniston AL 256-835-0800; 800-762-2380

California

Cabe Toyota Long Beach CA 562-595-7411; 800-576-2223 x250 Capitol Toyota San Jose CA 408-267-0500 Carson Toyota Carson CA 310-549-3131; 800-549-2929 City Toyota Daly City CA 650-755-5500 Claremont Toyota Claremont CA 909-625-1500 Concord Toyota Concord CA 925-682-7131 DCH Toyota of Oxnard Oxnard CA 805-988-7900; 800-229-6988 DCH Toyota of Simi Valley Simi Valley CA 805-526-7500 Downtown Toyota Oakland CA 510-547-4436 Dublin Toyota Dublin CA 925-829-7700 Elk Grove Toyota Elk Grove CA 916-405-8000 Elmore Toyota Westminster CA 714-894-3322 Fairfield Toyota Fairfield CA 707-402-3100 Folsom Lake Toyota Folsom CA 916-355-1500; 800-544-1680 Frank Toyota National City CA 619-474-5573; 800-237-7273 Freeman Toyota Santa Rosa CA 707-542-1791; 800-862-4627

Fremont Toyota Fremont CA 510-252-5100; 800-938-6968 Frontier Toyota Valencia CA 661-255-7575 Gilroy Toyota Gilroy CA 408-848-8000; 800-727-1878 Hamer Toyota Mission Hills CA 818-365-9621; 800-762-2122 Hanlees Hilltop Toyota Richmond CA 510-243-2020 Hansel Toyota Petaluma CA 707-769-2333 Hayward Toyota Hayward CA 510-889-8000 I-10 Toyota Indio CA 760-772-3300 John Elway's Crown Toyota Ontario CA 909-390-9700 Kearny Mesa Toyota San Diego CA 858-279-8151; 800-287-8157 Keyes Toyota Van Nuys CA 818-782-0122 Lithia Toyota of Vacaville Vacaville CA 707-446-7000 Longo Toyota El Monte CA 626-580-6000 Magnussen's Auburn Toyota Auburn CA 530-885-8484 Maita's Toyota of Sacramento Sacramento CA 916-481-0855; 800-640-6248 Manhattan Beach Toyota Manhattan Beach CA 310-546-4848 Marina del Rey Toyota Marina del Rey CA 310-821-8979 STAR service news

Melody Toyota San Bruno CA 650-635-1000 Merced Toyota Merced CA 209-725-9000 Miller Toyota Culver City CA 310-559-3777 Miller Toyota of Anaheim Anaheim CA 714-879-6300; 800-995-0334 Modesto Toyota World Modesto CA 209-529-2933; 800-554-3284 Moss Brothers Toyota Moreno Valley CA 951-247-8000 Mossy Toyota San Diego CA 858-581-4000 Northridge Toyota Northridge CA 818-734-5600; 877-972-7870 Norwalk Toyota Norwalk CA 562-868-0035; 800-378-7713 Piercey Toyota San Jose CA 408-436-8890 Power Toyota Cerritos Cerritos CA 562-860-6561 Puente Hills Toyota City of Industry CA 626-964-7100; 800-942-9997 Putnam Toyota Burlingame CA 650-340-6900; 800-978-8626 Quality Toyota Corona CA 951-734-6020 Roseville Toyota Roseville CA 916-782-2163 San Francisco Toyota San Francisco CA 415-750-8300; 800-738-6968

Arizona

Alexander Toyota Yuma AZ 928-344-1170 Camelback Toyota Phoenix AZ 602-264-2841; 800-529-6051 Desert Toyota Tucson AZ 520-886-3041 Precision Toyota of Tucson Tucson AZ 520-795-5565; 800-876-9682 Right Toyota Scottsdale AZ 480-778-2200 Sierra Toyota Sierra Vista AZ 520-458-8880

Arkansas

Landers Toyota Little Rock AR 501-568-5800; 877-668-1599 North Point Toyota North Little Rock AR 501-753-0400 Spring 2007

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Sierra Toyota Lancaster CA 661-948-0731 South Bay Toyota Gardena CA 310-323-7800; 800-750-9780 South Coast Toyota Costa Mesa CA 949-722-2000 Stevens Creek Toyota San Jose CA 408-984-1234 Thousand Oaks Toyota Thousand Oaks CA 818-889-8919 Torrance Toyota Torrance CA 310-325-7500; 800-325-7508 Toyota 101 Redwood City CA 650-365-5000 Toyota Carlsbad Carlsbad CA 760-438-2000 Toyota Marin San Rafael CA 415-456-7071 Toyota of Alameda Alameda CA 510-522-6400; 800-986-9727 Toyota of El Cajon El Cajon CA 619-440-0225 Toyota of Escondido Escondido CA 760-746-0601; 800-552-6609 Toyota of Garden Grove Garden Grove CA 714-895-5595; 800-896-8244 Toyota of Glendale Glendale CA 323-461-7228; 800-954-5245 Toyota of Glendora Glendora CA 909-305-2000; 800-986-9682 Toyota of Hollywood Los Angeles CA 323-467-6161 Toyota of Huntington Beach Huntington Beach CA 714-847-8555 Toyota of North Hollywood North Hollywood CA 818-508-2900; 800-766-8836 Toyota of Orange Inc. Orange CA 714-639-6750; 800-498-3424 Toyota of Redlands Redlands CA 909-793-0300 Toyota of Riverside Riverside CA 951-687-1622 Toyota of San Bernardino San Bernardino CA 909-381-4444 Toyota of Santa Barbara Goleta CA 805-967-5611 Toyota of Santa Maria Santa Maria CA 805-928-3881 Toyota of the Desert Cathedral City CA 760-328-0871; 800-479-5744 Toyota of Vallejo Vallejo CA 707-552-4545; 800-537-5151 Toyota of Walnut Creek Walnut Creek CA 925-933-7440 Toyota Santa Monica Santa Monica CA 310-394-6744 Toyota Sunnyvale Sunnyvale CA 408-245-6640; 800-TOYOTA-9 Toyota Town Stockton CA 209-473-2513 Tracy Toyota Tracy CA 209-834-1111 Tustin Toyota Tustin CA 714-832-3111 Valley-Hi Toyota-Honda Victorville CA 760-241-6484 Victory Toyota Seaside CA 831-393-3020; 800-861-6848 West Covina Toyota West Covina CA 626-859-7400 Wondries Toyota Alhambra CA 626-289-8000 Yuba City Toyota/Lincoln-Mercury Yuba City CA 530-673-5661 Mountain States Toyota/Scion Denver CO 303-302-8888 Pedersen Toyota-Scion-Volvo Fort Collins CO 970-223-3100; 800-800-0788 Stevinson Toyota East & Scion Aurora CO 303-340-2170; 800-332-5877 Stevinson Toyota West & Scion Lakewood CO 303-277-0550; 800-525-8858 Western Slope Auto Co. Grand Junction CO 970-243-0843; 800-525-7072 Clearwater Toyota Clearwater FL 727-799-1234 Courtesy Toyota Tampa FL 813-621-7747; 800-444-4983 Courtesy Toyota Winter Park FL 407-678-1234; 800-942-7926 David Maus Toyota Sanford FL 407-302-8800; 800-864-8023 Daytona Toyota Daytona Beach FL 386-255-7475 Earl Stewart Toyota of North Palm Beach Lake Park FL 561-844-3461 Ed Morse Delray Toyota Delray Beach FL 561-276-5000; 800-940-0390 Ernie Palmer Toyota Jacksonville FL 904-389-4561; 800-869-7278 Germain Toyota of Naples Naples FL 239-592-5550; 877-GO-GERMAIN Gettel Toyota Bradenton FL 941-756-5511; 800-282-3964 (FL only) Headquarter Toyota Hialeah FL 305-364-9800; 800-779-8696 Keith Pierson Toyota Jacksonville FL 904-771-9100; 800-777-0976 Kendall Toyota Service Center Miami FL 786-573-5900 King Toyota Deerfield Beach FL 954-421-4000 LaGrange Toyota LaGrange FL 706-882-2963; 800-882-2963 Legacy Toyota Tallahassee FL 850-251-2720; 800-383-0619 Lehman Toyota Miami FL 305-652-6500 Maroone Toyota Davie FL 954-659-1800; 800-503-6988 Palm Beach Toyota West Palm Beach FL 561-712-2700; 800-423-7710 Stadium Toyota Inc. Tampa FL 813-872-4881; 800-858-2387

Connecticut

A-1 Toyota New Haven CT 203-389-1521; 800-428-8678 Colonial Toyota Milford CT 203-878-7401 Greentree Toyota Danbury CT 203-730-4040 Hartford Toyota Hartford CT 860-278-5411 Lynch Toyota Manchester CT 860-646-4321 Middletown Toyota Middletown CT 860-347-7294; 800-972-1067 Stephen Toyota Bristol CT 860-589-6211 Toyota of Stamford Stamford CT 203-348-3751

Delaware

Newark Toyota World-Scion Newark DE 302-368-6262; 800-537-4510

Florida

Arlington Toyota Inc. Jacksonville FL 904-721-3000; 877-301-6734 Armstrong Toyota/Homestead Homestead FL 305-248-6330; 888-967-8772 Autoway Toyota Pinellas Park FL 727-577-1231; 800-832-8680 Bev Smith Toyota Fort Pierce FL 772-464-8440; 800-432-7369 Bob Tyler Toyota Pensacola FL 850-478-9999; 800-946-9904 Central Florida Toyota Orlando FL 407-846-1600; 800-432-8090

Colorado

Boulder Toyota-Scion Boulder CO 303-443-3250 Burt Toyota Scion Inc. Englewood CO 303-761-3222; 800-525-8403 Ehrlich Toyota & Scion Greeley CO 970-339-3900; 877-894-5424 John Elway Toyota & Scion Englewood CO 303-792-2000; 800-477-1145 Liberty Toyota-Scion Colorado Springs CO 719-598-2222; 800-289-0401

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Spring 2007

STAR dealer listings

Sun Toyota Inc. Newport Richey FL 727-842-9735; 800-522-4943 Toyota of Hollywood Hollywood FL 954-966-2150 Toyota of Melbourne Melbourne FL 321-254-8888 Toyota of Orlando Orlando FL 407-298-4500; 800-842-4699 Arlington Toyota Buffalo Grove IL 847-394-5100; 800-426-1854 Chicago Northside Toyota Chicago IL 773-728-5000 Elmhurst Toyota Elmhurst IL 630-279-2160; 800-266-3000 Grossinger Toyota North Lincolnwood IL 847-675-7100 Libertyville Toyota Libertyville IL 847-362-1500; 888-771-9997 Oakbrook Toyota in Westmont Westmont IL 630-789-9600 Orland Toyota Tinley Park IL 708-429-3900; 800-755-3987 Peoria Toyota Peoria IL 309-693-7000; 800-949-6351 Schaumburg Toyota Schaumburg IL 847-882-1800; 800-882-7228 Toyota of Naperville Naperville IL 630-357-1578 Toyota on Western Chicago IL 773-776-4016

Kentucky

Green's Toyota of Lexington Lexington KY 859-254-5751 Kerry Toyota Florence KY 859-371-3939 Mike Smith Toyota Paducah KY 270-415-0474; 866-423-0474 Oxmoor Toyota Louisville KY 502-426-1200; 800-880-3381 Toyota of Louisville Louisville KY 502-935-1433 Toyota on Nicholasville Nicholasville KY 859-887-4200 Toyota South Inc. Richmond KY 859-624-1313; 800-688-6968

Maine

Charlie's Toyota Augusta ME 207-622-4748 Down East Toyota Brewer ME 207-989-6400; 800-869-6827 Prime Toyota Saco ME 207-282-6161 Toyota of Portland Portland ME 207-321-3477

Georgia

Atlanta Toyota Duluth GA 770-476-8282; 800-334-5149 Butler Toyota Macon GA 478-784-0600; 800-858-7240 Cobb County Toyota Kennesaw GA 770-422-8555; 800-238-6968 Conyers Toyota Conyers GA 770-922-5500 Heyward Allen Toyota Athens GA 706-549-7002; 800-260-0228 Jay Toyota Columbus GA 706-322-8891; 800-367-4760 Lowe Toyota/Warner Robins Warner Robins GA 478-929-7900 Sandy Springs Toyota Atlanta GA 404-256-3392 Savannah Toyota Savannah GA 912-927-1234; 800-633-8805 Stone Mountain Toyota Stone Mountain GA 770-736-0030; 800-210-9391 Team Toyota Lithia Springs GA 770-941-1200 Toyota Mall of Georgia Buford GA 678-546-1212 Toyota South Morrow GA 770-961-0225; 800-24-LEXUS

Maryland

355 Toyota Rockville MD 301-340-0900 Beltway Toyota Marlow Heights MD 301-899-6000; 800-543-7093 DarCars Toyota Silver Spring MD 301-622-0300; 800-298-6900 Fitzgerald's Lakeforest Toyota Gaithersburg MD 301-921-0300 Jim Coleman Toyota Inc. Bethesda MD 301-469-7100 Koons Toyota Annapolis MD 410-268-6480; 800-262-3330 R&H Toyota Owings Mills MD 410-363-2000 Russel Toyota Baltimore MD 410-788-8400; 800-638-8401 Toyota of Glen Burnie Glen Burnie MD 410-761-9000; 800-848-4451 Toyota of Waldorf Waldorf MD 301-843-3700; 800-243-3949

Louisiana

All Star Toyota/Baton Rouge Baton Rouge LA 225-925-2525; 800-225-2769 Bohn Brothers Toyota Harvey LA 504-341-3300; 800-348-8180 Hampton Toyota Lafayette LA 337-984-5010; 800-633-5010 Houma Toyota Inc. Houma LA 985-876-7210; 800-764-6422 John Harvey Toyota Bossier City LA 318-741-1337 Lakeside Toyota Metairie LA 504-833-3311; 800-833-2128 Northshore Toyota Covington LA 985-893-7778 Price LeBlanc Toyota Baton Rouge LA 225-408-1100; 800-960-1157 Ray Brandt Toyota Kenner LA 504-464-4500 Team Toyota Baton Rouge LA 225-273-5880; 800-696-5895 Toyota of New Orleans New Orleans LA 504-940-0000; 800-980-6252 Toyota of Slidell Slidell LA 985-643-0005; 800-521-8101 Yokem Toyota Shreveport LA 318-798-3773; 800-456-0501

Indiana

Beck Toyota Indianapolis IN 317-882-2600; 800-541-7635 Evans Toyota Ft. Wayne IN 260-482-3730; 800-218-1046

Iowa

Dan Deery Toyota Waterloo IA 319-233-5000; 800-383-4348 Toyota of Des Moines Des Moines IA 515-276-4911; 800-342-7045 Wilson Toyota Ames IA 515-232-4081; 800-232-4081

Massachusetts

Acton Toyota Acton MA 978-263-1500 Balise Toyota West Springfield MA 413-734-8795 Bernardi Toyota Framingham MA 508-879-1520; 800-248-3035 Boch Toyota Inc. Norwood MA 781-769-8100; 800-532-9622 Boch Toyota South North Attleboro MA 508-699-7551

Idaho

Parker Toyota Inc. Coeur D'Alene ID 208-765-8228; 800-733-8170 Peterson Toyota Boise ID 208-378-9000; 800-584-7751

Kansas

Lewis Toyota Topeka KS 785-273-2220 Olathe Toyota Olathe KS 913-780-9919 Superior Toyota Merriam KS 913-831-0800; 800-798-8267

Illinois

Anderson Toyota Rockford IL 815-397-8995

Spring 2007

STAR service news

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STAR dealer listings

Clair Toyota Inc. Boston MA 617-469-1024; 800-354-5100 Copeland Toyota Brockton MA 508-584-2440 Expressway Toyota Dorchester MA 617-265-4321 Falmouth Toyota Inc. Bourne MA 508-759-1900; 800-442-1330 Harr Toyota Inc. Worcester MA 508-852-5111 Herb Chambers Mid-State Toyota Auburn MA 508-832-8000; 800-767-1898 Herb Chambers Toyota of Boston Boston MA 617-254-1400; 877-906-1652 Ira Toyota Danvers MA 978-777-2330; 800-774-8411 Ira Toyota II Tewksbury MA 978-863-9009 Ira Toyota III Milford MA 508-478-0500; 800-698-5711 Jaffarian Volvo Toyota Haverhill MA 978-372-8551 Lexington Toyota Lexington MA 781-861-7400; 800-521-3101 (local) McGee Toyota Hanover MA 781-826-8333; 800-642-3000 Norm Wagner Toyota Lancaster MA 978-342-1330 Route 44 Toyota Raynham MA 508-824-4044; 877-ROUTE-44 Sullivan Brothers Toyota Kingston MA 781-585-1300 Toyota of Dartmouth North Dartmouth MA 508-993-2616 Toyota of Watertown Watertown MA 617-926-5200 Toyota of Wellesley Wellesley MA 781-237-2970; 800-734-0006 Toyota of Weymouth North Weymouth MA 781-337-2000; 800-371-2001 Tri-State Toyota Dudley MA 508-943-7474; 800-339-2321 Woburn Toyota Woburn MA 781-933-1100; 800-624-8000 (MA only) Jay Wolfe Toyota of West County Ballwin MO 636-207-3900; 800-603-2146 Jerry Ackerman Toyota St. Louis MO 314-351-3000; 800-871-3433 James Toyota Flemington NJ 908-788-5700 Lawrence Toyota Lawrenceville NJ 609-883-4200 Parkway Toyota Englewood Cliffs NJ 201-944-3300 Prestige Toyota Ramsey NJ 201-825-2700 Route 1 Toyota Avenel NJ 732-815-2324; 800-545-5850 Route 22 Toyota Hillside NJ 973-705-9400 Shore Toyota Mays Landing NJ 609-645-2770 Toyota of Hackensack Hackensack NJ 201-488-7777 Toyota of Morristown Morristown NJ 973-540-1111; 800-541-1127 Toyota of Turnersville Turnersville NJ 856-728-5000 Toyota of Vineland Vineland NJ 856-696-5900; 800-566-3225 Toyota World of Lakewood Lakewood NJ 732-364-9000 Toyotaland Springfield NJ 973-467-6137; 800-752-0086

Michigan

Crown Toyota Holland MI 616-393-0400 Dunning Toyota Ann Arbor Ann Arbor MI 734-997-7600 Grand Blanc Motor Cars Grand Blanc MI 810-579-2107; 800-968-6968 LaFontaine Toyota Dearborn MI 313-561-6600; 800-989-2886 Metro Toyota Kalamazoo MI 269-375-1000 Page Toyota Southfield MI 248-352-8580; 800-325-8578 Spartan Toyota Lansing MI 517-394-6000; 800-998-7557 Suburban Toyota-Volvo Troy MI 248-643-8500; 800-875-3300 Toyota of Grand Rapids Grand Rapids MI 616-942-5290; 800-354-7037 Toyota of Muskegon Muskegon MI 231-799-2886

Nevada

Desert Toyota of Las Vegas Las Vegas NV 702-871-4111 Findlay Toyota & Scion Henderson NV 702-566-2000 Fletcher Jones Toyota/Scion Las Vegas NV 702-457-2000

New Hampshire

Grappone Toyota Concord NH 603-224-9912 Ira Toyota of Manchester Manchester NH 603-624-1800 Rockingham Toyota Salem NH 603-893-3525 Toyota of Nashua Nashua NH 603-888-3555; 800-231-0688 Toyota of Portsmouth Portsmouth NH 603-431-6100; 888-888-9070

Minnesota

Burnsville Toyota Burnsville MN 952-435-8200; 800-448-5912 Maplewood Toyota Maplewood MN 651-482-1322; 877-574-0667 Rudy Luther Toyota Golden Valley MN 763-544-1313; 800-742-5690 Toyota City Brooklyn Park MN 763-566-0060 Walser Toyota Bloomington MN 952-888-5581

New Jersey

Crestmont Toyota Pompton Plains NJ 973-839-2500; 800-839-6444 Crystal Toyota Green Brook NJ 732-968-1000 Dayton Toyota Dayton NJ 732-329-9191 DCH Brunswick Toyota North Brunswick NJ 732-418-8888; 800-368-0097 DCH Freehold Toyota Freehold NJ 732-431-1300; 800-221-0032 East Coast Toyota Wood Ridge NJ 201-939-9400 Gateway Toyota Toms River NJ 732-240-2000 Glen Motors Inc. Fairlawn NJ 201-791-3800; 800-444-1959 Hudson Toyota Jersey City NJ 201-433-0009; 800-342-3300 STAR service news

New Mexico

Karl Malone Toyota Albuquerque NM 505-294-8800; 800-444-6702

New York

Advantage Toyota Lynbrook NY 516-887-8600 Bay Ridge Toyota Brooklyn NY 718-439-7888 Fordham Toyota Bronx NY 718-367-0400; 866-932-2111 Fucillo Toyota Grand Island NY 716-773-7505 Jack Sherman Toyota Binghamton NY 607-724-1334; 800-572-4561 Johnstons Toyota New Hampton NY 845-374-8600 Spring 2007

Mississippi

Gray-Daniels Toyota Brandon MS 601-948-0576; 800-530-7955 Herrin-Gear Toyota Jackson MS 601-956-9696; 800-748-9921

Missouri

Adams Toyota Lee's Summit Lee's Summit MO 816-358-7600; 800-800-7291 Feld Toyota St. Louis MO 314-849-3700; 800-221-4021

36

STAR dealer listings

Lee's Toyota Jamaica NY 718-657-2220 Lia Toyota of Colonie Schenectady NY 518-374-3700 Northtown Toyota Amherst NY 716-836-4600 Penn Toyota Greenvale NY 516-621-8600; 866-5-TOYOTA Plaza Toyota Brooklyn NY 718-253-8400 Queensboro Toyota Jackson Heights NY 718-335-8600 Rockland Toyota Blauvelt NY 845-358-2220; 800-844-9976 Romano Toyota Syracuse NY 315-445-1071 Smithtown Toyota Smithtown NY 631-724-3300 Star Toyota of Bayside Flushing NY 718-359-7454 Stevens Toyota Huntington Station NY 631-423-6644 Sunrise Toyota Oakdale NY 631-589-9000 Toyota of Manhattan New York City NY 212-582-5767 Toyota of Newburgh New Windsor NY 845-561-0340 Vanderstyne Toyota Rochester NY 585-225-6600; 800-950-4827 West Herr Toyota Orchard Park NY 716-648-4141 Westbury Toyota Westbury NY 516-333-3100 Westchester Toyota Yonkers NY 914-779-8700; 800-831-8360 Jim Barkley Toyota Asheville NC 828-667-8888; 800-951-0672 Leith Toyota Raleigh NC 919-876-5900; 800-394-5008 Mark Jacobson Toyota Durham NC 919-493-5599 Mike Johnson's Hickory Toyota Hickory NC 828-328-5586; 800-627-0321 Modern Toyota Winston-Salem NC 336-785-3100; 800-642-0808 Patterson Toyota Mount Airy NC 336-786-2118 Rice Toyota Greensboro NC 336-288-1190 Scott Clark's Toyota City Charlotte NC 704-535-1972; 800-849-1972 Town & Country Toyota-Scion Charlotte NC 704-552-7600; 888-704-7278 Toyota of Concord Concord NC 704-979-7700 Toyota of Gastonia Gastonia NC 704-824-7777; 800-849-8696 Toyota of Goldsboro Goldsboro NC 919-778-3232 Toyota of Lake Norman Huntersville NC 704-875-9199 Toyota West Statesville NC 704-872-2771; 800-326-4455 Victory Toyota North Wilkesboro NC 336-667-1185; 800-588-0215 Ganley Toyota Akron OH 330-733-7511; 800-686-4355 Germain Toyota of Columbus Columbus OH 614-868-0300; 800-686-2277 Glockner Toyota Portsmouth OH 740-354-3255; 800-837-1072 Jim White Toyota Toledo OH 419-841-6681 Joseph Airport Toyota Vandalia OH 937-898-8060; 800-451-6511 (local) Kings Toyota Inc. Cincinnati OH 513-683-5440 Metro Toyota Cleveland OH 216-267-7000; 800-441-3441 Motorcars Toyota in Cleveland Heights Cleveland Heights OH 216-321-9100 Performance Toyota Fairfield OH 513-874-8797 Sunnyside Toyota North Olmsted OH 440-777-9911 Tansky Sawmill Toyota Dublin OH 614-766-4800 Toyota of Cincinnati Co. Cincinnati OH 513-385-1800 Carousel Toyota Glen Mills PA 610-558-6800; 800-403-4048 Conicelli Toyota Conshohocken PA 610-825-7128; 800-825-7128 x5 Conicelli Toyota of Springfield Springfield PA 610-690-6035; 800-737-6300 Faulkner Toyota Trevose PA 215-244-9300; 800-341-1717 Halterman's Toyota East Stroudsburg PA 570-421-6930; 800-922-8867 Lancaster Toyota East Petersburg PA 717-569-7371; 800-322-1639 New Holland Toyota New Holland PA 717-354-4907; 800-367-3232 Sloane Toyota Glenside PA 215-885-5400; 800-235-7444 Sloane Toyota of Devon Devon PA 610-647-2300; 800-672-7870 Team Toyota Langhorne PA 215-741-4200 Thompson Toyota Inc. Doylestown PA 215-345-9460; 800-THOMPSON

Rhode Island

Colonial Toyota Pawtucket RI 401-723-0972; 800-631-0199

Oklahoma

Dub Richardson Toyota Oklahoma City OK 405-721-1911 Fowler Toyota-AMC-Jeep Norman OK 800-375-9550 Jim Norton Toyota Tulsa OK 918-250-6888; 800-888-3555 Riverside Toyota Tulsa OK 918-836-2769; 800-225-2769

South Carolina

Dave Edwards Toyota Inc. Spartanburg SC 864-595-2300; 800-636-3283 Florence Toyota Florence SC 843-669-1676; 800-922-7598 Gene Reed Toyota Inc. North Charleston SC 843-797-8000; 800-922-1353 Harrelson Toyota Rock Hill SC 803-328-2886; 800-242-4274 Taylor Toyota Inc. North Augusta SC 803-279-8400; 800-763-8696 Toyota Center West Columbia SC 803-796-6650; 800-635-8213 Toyota of Easley Inc. Easley SC 864-855-2233; 800-922-2307 West Ashley Toyota Charleston SC 843-556-9110; 800-316-3017

North Dakota

Tim Corwin Toyota Fargo ND 701-282-8425

Ohio

Beechmont Toyota Inc. Cincinnati OH 513-388-3800 Brunswick Toyota Brunswick OH 330-273-3300; 888-468-6226 Cain Toyota-BMW Inc. North Canton OH 330-494-8855 Classic Toyota Mentor OH 440-953-0910; 800-942-1980 Don Joseph Toyota Kent OH 330-673-2200; 800-714-6635

Oregon

Beaverton Toyota-Scion Beaverton OR 503-626-7200 Kendall Toyota-Scion Eugene OR 541-344-5566; 800-231-2909

North Carolina

Cloninger Toyota Salisbury NC 704-637-5353; 888-617-1147 Fred Anderson Toyota Raleigh NC 919-787-0099; 800-727-8101 Greenville Toyota Greenville NC 252-321-3000; 800-788-2440 Spring 2007

Pennsylvania

Ardmore Toyota Ardmore PA 610-645-5000; 800-473-1203 Baierl Toyota Mars PA 724-772-1600; 888-772-3412

STAR service news

37

STAR dealer listings

Tennessee

Capital Toyota Inc. Chattanooga TN 423-892-0661 Fox Toyota Clinton TN 865-457-1773 Jay Johnson Toyota Bristol TN 423-764-3155 Performance Toyota Memphis TN 901-758-4040 Phil Bachman Toyota Johnson City TN 423-282-2241 Rivergate Toyota Madison TN 615-868-4480; 800-251-3011 Rusty Wallace Toyota Morristown TN 423-587-1972 Toyota Knoxville Knoxville TN 865-218-3300 Toyota of Cleveland Cleveland TN 423-339-1138 Frank Smith Toyota McAllan TX 956-686-3767; 800-347-2360 Fred Haas Toyota Country Houston TX 281-357-4000 Fred Haas Toyota World Spring TX 281-297-7000; 800-231-2064 Freeman Toyota Hurst TX 817-287-5200 Gullo Toyota of Conroe Conroe TX 936-441-4141; 800-364-3511 Hoy-Fox Toyota El Paso TX 915-598-0399; 800-285-7278 Joe Myers Toyota Houston TX 281-890-8700; 800-749-9632 Kinsel Toyota Inc. Beaumont TX 409-899-4000; 800-323-4090 Loving Toyota Lufkin TX 936-699-1028 Metroplex Toyota Duncanville TX 972-780-1166; 800-877-6672 Mike Calvert Toyota Houston TX 713-558-8100; 800-527-5368 Red McCombs Toyota San Antonio TX 210-530-3000; 800-292-7810 Rene Isip Toyota/Lewisville Lewisville TX 469-671-5500 San Marcos Toyota San Marcos TX 512-805-6546; 866-213-1999 Star Toyota League City TX 281-338-9700 Sterling McCall Toyota Houston TX 713-270-3900 Street Toyota Inc. Amarillo TX 806-355-9846 Tejas Toyota Inc. Humble TX 281-446-0271 Texas Toyota of Grapevine Grapevine TX 817-329-5949; 888-866-8577 Toyota of Dallas Dallas TX 972-241-6655; 800-442-4349 Toyota of Fort Worth Fort Worth TX 817-560-1500; 866-295-8384 Toyota of Irving Inc. Irving TX 972-258-1200; 800-527-5874 Toyota of Killeen Killeen TX 254-690-7273; 888-437-2514 Toyota of Longview Longview TX 903-295-9300 Toyota of Plano Plano TX 972-248-7777; 800-925-8009 Toyota of Richardson Richardson TX 972-238-4400; 800-527-2781 Universal Toyota San Antonio TX 210-654-1515; 800-489-7575 Vandergriff Toyota Arlington TX 817-468-8696 Koons Tysons Toyota Vienna VA 703-790-5920; 800-299-8310 Leesburg Toyota Leesburg VA 703-771-8990; 800-545-6925 Lustine Toyota/Dodge Woodbridge VA 703-494-9154; 800-537-1746 Miller Toyota Manassas VA 703-369-3040 Ourisman Fairfax Toyota Fairfax VA 703-359-1010; 800-626-2236 Priority Toyota Chesapeake VA 757-366-5000 Priority Toyota Richmond Chester VA 804-526-2811 Springfield Toyota Springfield VA 703-451-0300; 800-TOYOTA-0

Utah

Karl Malone Toyota Sandy UT 801-553-5800; 888-281-3185 Larry H. Miller Toyota Murray UT 801-264-3800; 800-453-6456 Menlove Toyota Bountiful UT 801-295-3554; 800-574-9100

Washington

Appleway Toyota Spokane WA 509-924-1150; 800-876-4412 Foothills Toyota Burlington WA 360-757-7575; 800-962-7384 Michael's Toyota of Bellevue Bellevue WA 425-455-9500 Rodland Toyota Everett WA 425-353-2929 Toyota of Lake City Seattle WA 206-367-0080; 800-426-2300 Toyota of Seattle Seattle WA 206-382-4300 Toyota of Tri-Cities Pasco WA 509-547-9888; 888-616-3648

Texas

Alamo Toyota Inc. San Antonio TX 210-657-6100 Atkinson Toyota Bryan TX 979-776-0404; 800-922-5030 Cavender Toyota San Antonio TX 210-681-6031; 800-292-5899 Champion Toyota Austin TX 512-440-4500; 800-856-4527 Champion Toyota Gulf Freeway Houston TX 713-943-9900; 800-327-2087 Charles Maund Toyota Austin TX 512-458-2222 Cowboy Toyota Dallas TX 214-324-0411; 800-266-0752 Dick Poe Toyota El Paso TX 915-775-2000; 800-395-9331 Don McGill Toyota Inc. Houston TX 281-496-2000 Don McGill Toyota of Katy Katy TX 832-772-1000 Durant Toyota Weatherford TX 817-597-5000; 877-538-7268 Fort Bend Toyota Richmond TX 281-341-5900; 800-856-5956

Vermont

Heritage Toyota South Burlington VT 802-865-8200; 800-439-8856 White River Toyota White River Junction VT 802-299-2800; 800-639-1101

Virginia

Alexandria Toyota Alexandria VA 703-684-0700; 800-766-9767 Berglund Oak Ridge Toyota Lynchburg VA 434-528-3202; 888-287-0333 Bill Page Toyota Falls Church VA 703-532-8800 Checkered Flag Toyota Virginia Beach VA 757-490-1111; 800-277-2122 David R. McGeorge Toyota Richmond VA 804-755-9200; 800-888-9753 First Team Toyota Chesapeake VA 757-673-2345 Haley Toyota Roanoke VA 540-345-1666; 800-294-2539 Haley Toyota of Richmond Midlothian VA 804-545-7411; 800-328-7121 Koons Arlington Toyota Arlington VA 703-522-6000

West Virginia

Bert Wolfe Toyota Charleston WV 304-344-1601; 800-989-8520

Wisconsin

Don Jacobs Toyota Milwaukee WI 414-281-3100; 800-572-6490 Jack Safro Toyota Brookfield WI 262-781-2626; 800-242-2086 Kolosso Toyota Appleton WI 920-738-3666; 800-236-4333 Wilde Toyota Inc West Allis WI 414-545-8010; 800-452-4255

38

STAR service news

Spring 2007

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Spring991-994

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