Read THC30404 Certificate III in Caravan Park Operations text version

Qualifications Framework

THC30404 CERTIFICATE III IN CARAVAN PARK OPERATIONS CORE UNITS THCCORO4B THCCOR05B THHCOR01B THHCOR03B THHGGA01B THHGHS02B THHGHS04B THTSOP06B BSBCMN306A THHBFO02B

Develop & update caravan industry knowledge Plan & organise daily work Work with colleagues and customers Follow health safety and security procedures Communicate on the telephone Clean premises and equipment Handle hazardous materials safely Receive and process reservations Produce business documents Provide accommodation reception services

ELECTIVE UNITS Nine (9) units with at least six (6) selected from one or more of the following areas: · Caravan Park Office · Parks, Grounds and Maintenance · General Administration · Financial Administration · Computer Technology · Supporting Technical Skills · Health, Hygiene, Safety and Security · Merchandise Sales · Customer Service, Sales and Marketing Remaining units may be selected from any relevant, endorsed Training Package. In all cases selection of electives must be guided by the job outcome sought, local industry requirements and the characteristics of this qualification (as per the AQF descriptors).

Guidance on Selecting Electives for Certificate III in Caravan Park Operations

The Certificate III in Caravan Park Operations is designed to reflect the role of a person working in a caravan park. The role may be that of a caravan park administrator and tourism consultant working in the front office of a caravan park, a person maintaining the aesthetic appearance and presentation of a caravan park, or a multi-skilled person working in a small caravan park. The choice of electives will reflect the needs of the enterprise. Examples of other Training Packages relevant to this qualification are as follows: · Hospitality · Tourism · Outdoor Recreation · Amenity Horticulture

Vol 1 Page 30 ©Australian National Training Authority THC04 Caravan Industry Training Package Version 1 to be reviewed by 28 February 2007

Qualifications Framework

Examples of Elective Units relevant to specific job outcomes at this level are as follows: Caravan park receptionist As for Certificate II, plus: THTTCO01B Develop and update tourism industry knowledge THTSOP08B Operate a computerised reservation system BSBCMN305A Create and use databases THHGGA03B Source and present information THHGFA02B Maintain financial records WRRM1B Merchandise products THHGCS02B Promote products and services to customers THHCOR02B Work in a socially diverse environment THHGHS01B Follow workplace hygiene procedures THHGTR01B Coach others in job skills Caravan park grounds maintenance person As for Certificate II, plus: THCGHS09B Tow a recreational vehicle safely RUHHRT208A Prune shrubs and small trees THHGCS01B Develop and update local knowledge THCSTS02A Use hand and power tools THCSTS03A Use small plant and equipment THCGTM12A Operate tractors, machinery and equipment RTC2026A Undertake propagation activities RTF2017A Prune shrubs and small trees THCGTM10A Control weeds, pests and diseases THCGTM06B Use chemicals and biological agents THCGTM07B Install and/or modify irrigation systems THCGTM08A Operate irrigation systems RTF2208A Lay paving RTF2304A Construct timber, modular or concrete structures or features THCGHS06B Meet the OH&S requirements associated with electrical work Multi-skilled person in small caravan park As for Certificate II plus: THTTCO01B Develop and update tourism industry knowledge WRRS1B Sell products and services THHGCS02B Promote products and services to customers TDTB397B Carry out vehicle servicing and maintenance THCGTM08A Operate irrigation systems THCGHS09B Tow a recreational vehicle safely THTGTM03B Monitor pool water quality THCSTS02A Use hand and power tools THCSTS03A Use small plant and equipment THCGTM12A Operate tractors, machinery and equipment THCGTM06B Use chemicals and biological agents THCGTM08A Operate irrigation systems THCGHS06B Meet the OH&S requirements associated with electrical work THHGHS03B Provide first aid

©Australian National Training Authority THC04 Caravan Industry Training Package Version 1 to be reviewed by 28 February 2007 Vol 1 Page 31

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THC30404 Certificate III in Caravan Park Operations

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