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Professional Driver Training Project ­ Zambia Abridged and Detailed Narrative Reports October 2010

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Contents

Introduction ......................................................................................................................................... 5 Project Summary............................................................................................................................ 5 Innovation......................................................................................................................................... 5 Achievements.................................................................................................................................. 6 Commitment.................................................................................................................................... 6 Well Researched ........................................................................................................................... 7 Replicability ..................................................................................................................................... 7 Sustainability ................................................................................................................................... 7 Testimonials and Supporting Evidence..................................................................................... 8 Professional Driver Training Project Detailed Project Description ......................................... 9 2008 ................................................................................................................................................. 9 Trucks and Trailers..................................................................................................................... 9 Health & Safety Due Diligence ............................................................................................... 9 Training of Driver Trainers ......................................................................................................10 Finance Due Diligence............................................................................................................10 2009 ­ January - June.................................................................................................................10 Consolidation of Training - CEVA ........................................................................................11 Appointment of Senior Driver Trainer ..................................................................................11 Training of Trainers ­ Bibby Distribution ............................................................................11 Extension of Driver Training Courses to the Copperbelt ................................................12 Student Enrolments.................................................................................................................12 Financial and Operational Performance..............................................................................12 UK Senior Managers Visit ......................................................................................................13 Short Project film .....................................................................................................................13 2009 July - December ................................................................................................................13 Financial Performance.............................................................................................................13

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Student Enrolments.................................................................................................................13 Bus Driver Training ..................................................................................................................14 Haz Chem ..................................................................................................................................14 Health and Safety.....................................................................................................................14 2010 ...............................................................................................................................................15 Departure of Transaid Programme Manager .....................................................................15 Strategic/ Commercial Development Plan .........................................................................15 FLT Driver Training...................................................................................................................15 Driver Training...........................................................................................................................16 Bus and Coach Driver Training.............................................................................................16 Transport Management Training...........................................................................................16 Vehicle Donations ....................................................................................................................16 Expansion into Tanzania - National Institute of Transport (NIT).........................................16 Bus driver training ....................................................................................................................16 The PDT Consortium...............................................................................................................17 Driver trainer exchange ...........................................................................................................17 Data and Conclusion...................................................................................................................17

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Introduction

Project Summary In August 2008, Transaid partnered with the Industrial Training Centre (ITC) to build their capacity and improve HGV driver training to internationally recognised standards. Prior to this intervention there was no formal way for a driver to access quality HGV driver training. While major operators have in-house training, these procedures are not tested or standardised. The consequences are inevitable with high road crash rates and resulting death and injury. The aim of this project is to reduce the number of road crashes occurring in the region. The project was set up with support from a UK consortium of Transaid member companies from the transport and logistics industry who provided funding, resources and expertise. A project manager was seconded for two years to develop and coordinate inputs and appropriate shared best practice. This included work on vehicle and classroom based skills, teaching techniques, increasing driver training expertise and institutional capability. Six trucks, two trailers and a forklift truck were donated to the project. Following completion of the first phase, a three year plan has been developed to ensure high quality standards are maintained and inputs from the industry continue now support through the placement of a permanent project manager has ended. Innovation The ITC is the only national commercial driver training centre in Zambia. It's positioning means its services could also extend to surrounding countries such as Malawi and the Democratic Republic of the Congo where driver training facilities are scarce, if not nonexistent. The Transaid Professional Driver Training Project is the only current programme in Zambia and neighbouring countries to be building commercial vehicle driver training skills. It operates a `training of trainers' model to enable skills to remain in country ensuring project sustainability. It is unique in being almost entirely funded by a consortium of companies from the UK Transport and Logistics industry. The project has facilitated the sharing of best practice in areas such as project management, health and safety, driver training, forklift truck driver training, bus and coach training, hazardous chemical training and human resources. Each input has been carefully delivered and appropriated to the Zambian context facilitated by Transaid's expertise within Africa.

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Achievements Five driver trainers have been trained to deliver HGV driver training to an internationally recognised standard, including one senior driver trainer. To date, over 1000 drivers have been trained at the ITC, including those taking refresher courses. Training has been delivered to public organisations, government departments and local transport operators. In addition to the training of drivers, training of transport managers has been another key component to making Zambia's roads safer. To date over 50 transport managers have received training. Over the last two years, the student to teacher ratio at the ITC has been reduced by 40%, with 30% more practical training time for trainee drivers - a demanding task in an environment where resources are limited and income is a key priority for project sustainability. An external audit revealed that health and safety performance at the ITC increased dramatically from 48% in 2008 to 72% in 2009, following the formation of a health and safety committee. Active marketing of the quality assured driver training at the ITC resulted in an income generation increase in performance of 52% from 2008 to 2009. A satellite centre was set up in the Copperbelt region of Zambia to extend the reach of the driver training facility. The project was extended to incorporate forklift truck and bus and coach driver training in addition to HGV and motorcycle driver training. Caroline Barber, Transaid Zambia Project Manager between August 2008 and April 2009 won the everywoman in Transport and Logistics `Rising Star of the Year Award' in May 2010 for her coordination of the project. As a result of the project Transaid is working with the Federation of East and Southern Africa Road Transport Associations (FESARTA) and SADC to establish harmonisation of driver training standards across the region. Commitment Transaid has been working with the ITC since 2005 and signed a formal Memorandum of Understanding consolidating the partnership in August 2008. Transaid committed a full time Project Manager for two years who was based at the ITC. Since their return to the UK, a three year strategy for ongoing input and programme support has been developed and is being implemented. 6

The project is heavily backed by a consortium of Transaid member companies from the UK Transport and Logistics industry including: Wincanton, Hoyer, Britcom International, MAN Truck & Bus, Wallenius Willhelmsen, Michelin, Stagecoach, Norbert Dentressangle Logistics, Bibby Distribution, CEVA Logistics and Toyota Material Handling UK. Well Researched Much research was carried out prior to launching the project. A scoping study was conducted to build relations and identify the needs of transport operators in the region which highlighted the desperate need for a good quality driver training centre. Transaid initially looked at setting up an independent training centre but made the decision to support and build the capacity of the ITC as an already existing local organisation. Prior to the commencement of the project, a comprehensive due diligence process was conducted, reviewing the training, finances, health and safety and human resources to ensure a clear action plan could be developed. Replicability Following the success of the Zambia Professional Driver Training Project and the adoption of a corporate consortium approach to support the initiative, the project is being expanded into Tanzania. A Memorandum of Understanding was signed in June 2010 with Transaid, the ITC and the National Institute of Transport (NIT) in Tanzania, to build the NIT's commercial driver training capacity. This will ensure the sharing of best practice and expertise between African countries in addition to the UK. It also recognises that commercial driver training in Africa cannot be done in isolation. Harmonising driver training curricula and licensing standards between these countries is essential for improved operator practice and enforcement of appropriate driver behaviour. Sustainability The Professional Driver Training Project is self-financing. As driver training capacity and standards increase, more companies will see the benefits and send their drivers for training. Ultimately, the project will run `training of trainer' courses for external organisations to continue to increase driver training capacity within the sector. The partnership of the ITC with Transaid, the NIT and a consortium of UK companies minimises risk and ensures a constant supply of technical expertise and learned experience is available to draw upon. In addition to working with the ITC, Transaid has been working with the Zambian government Road Transport and Safety Agency (RTSA) to advise on policy relating to truck and bus driver training. This has included issues surrounding work time directive, legislation and the potential introduction of breathalysers. Transaid has also been asked 7

to present and advise at the `Zambian Parliamentary Committee on Road Carnage' and to review the latest copy of the Zambian highway code published in 2010. The RTSA have ruled that anyone wanting to obtain a HGV driving license in Zambia must now provide evidence of having received training at the ITC, which is a step towards enforcing quality driver training standards. As the project continues to expand, Transaid is developing a system of quality assurance to ensure these standards are maintained to the highest levels. A system for data capture is also being developed to measure impact from major transport operators using the centre. Testimonials and Supporting Evidence "I have seen what Transaid has done in Zambia and is about to do in Tanzania and I see there being an opportunity to lift the whole training process to a higher level. It is all part of road safety, but the training of drivers seems to have not been included in regional strategies. It is time to make a difference FESARTA and SADC are prepared to go along with this." Barney Curtis ­ Executive Director, FESARTA (13.06.10 in a note to FESARTA members)

When asked what Transaid's involvement with the ITC meant to him Peter Tembo, driver trainer at the ITC commented: "We are really, really benefiting. Each trainer [from the UK] has his own style and we are learning a lot from them... I really appreciate all the training I have received and you people should continue with the support for ITC so we can continue to raise the standards and reduce the number of road accidents" Peter Tembo, Driver Trainer, ITC (May 2009 in an interview to Transaid.)

A short film on the Professional Driver Training Project can also be viewed on youtube via the following link: http://www.youtube.com/watch?v=IPH0cJvzrBo

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Professional Driver Training Project Detailed Project Description

Since the signing of a memorandum of understanding between Transaid and the Industrial Training Centre (ITC) in Zambia in September 2008, much progress has been made towards improved driver training standards in Zambia. This document aims to provide a summary of the key activities that have taken place over the last 2 years as well as Transaid and ITC's plans for the future With support from the UK consortium and the technical inputs Transaid and the ITC can help to make Zambia's professional drivers safer, teaching them beyond vehicle manoeuvring knowledge and skill, towards a greater understanding of risks, risk reduction and self-awareness.

2008 Trucks and Trailers In late November 2008 3 trucks kindly donated by MAN Truck & Bus and 2 trailers donated by Britcom International arrived in Africa. These were shipped by Wallenius Wilhelmsen Logistics to Durban, cleared and then transported overland up to Zambia to play a vital role in the project. These trucks and trailers provided a much needed resource to help train drivers to international driver training standards. At the time of the donation the centre operated with just two trucks (one of which was previously donated by Transaid) but with this input of 3 further trucks the ITC was able to train many more drivers and increase the driver to student ratio. The flatbed trailers also played an important role as were used to give trainee drivers experience of carrying a load and were also used to demonstrate the correct procedures for ensuring loads are securely fastened. Health & Safety Due Diligence In October 2008 two H&S managers from Wincanton carried out Health and Safety Due Diligence at the ITC. A minimum standards audit was completed and key recommendations were presented to ITC management. The focus was on major risk identification and reduction, and in the main low cost solutions were presented to the ITC management. A Pedestrian Vehicle Interface assessment was carried out based on the addition of 3 trucks and 2 trailers and suggested walkways identified. A workshop audit was also completed and recommendations made in line with Zambian Factories Act. All three permanent driver trainers were trained on manual handling as well as two workshop trainers. Training materials and books were also supplied to the ITC. After discussions with ITC management a draft first aid policy and a draft fire policy were presented to the management. Final recommendations were submitted to the ITC and 9

an ITC Health and Safety Policy was drafted by the ITC management for Board approval. The quick wins have already been implemented. Training of Driver Trainers In November 2008 a driver trainer (Paul Collier) from Wincanton helped to assess the competency of the existing trainers, identified gaps and completed a written assessment of each to support with development plans to address these. Following these initial assessments and initial training there was 5 months of intensive coaching and support from UK driver trainers and then ongoing periodic inputs for coaching and quality control/updating of material. In December 2008 Michelin sent an expert in truck tyre management, Nigel Williams, to deliver a series of training courses including Truck Tyre Technical, Fleet Auditing and Truck Tyre Wear and Damage Identification at the ITC. This informative and engaging training helped build local capacity with the trainers as well as the automotive engineering lecturers. Finance Due Diligence Financial due diligence was conducted in November 2008 with support from John Cook, sponsored by Group Norbert Dentressangle. Key areas reviewed were governance (particularly regarding the position of the Deed of and representation on the ITC Board), financial performance, outstanding debts (and how they are being managed), staff retention and facilities. Summary of financial performance: During the Y.T.D. Jan ­ Sept 2008 there was a clear positive trend in the ITC's overall financial performance, and although there remained some areas for concern these issues were clearly identified by the management team who are implementing corrective actions to ensure that these are effectively addressed. The income for the period was 1.552bn ZKW (£230k), an increase of 22% over the 2007 level and 4.2% above budget. Costs were being well controlled with expenditure totalling 1.36bn ZKW (£206k) compared to the budget of 1.411bn ZKW (£214k). A 3.6% saving despite material costs being 6% above budget where the main impact being a 30% increase in fuel costs. Exceptional costs of circa 110m ZKW (£16k) were incurred in relation to the importation of the new trucks, the costs are for port clearance fees and delivery charges, this unbudgeted amount impacted the cost line but at the time it was anticipated that the year end result would still be close to budget. The total profit Y.T.D. has been improved by almost 300% over 2007 and by 158% against the budget of 69m ZKW (£10.5k) with an actual of 177m ZKW (£26.9k). In summary: it was clear that there was a positive trend of improvement across all aspects of the ITC. The Deed of issue was progressed with the Ministry of Justice (with pressure from Transaid for resolution). Debts (relating to unpaid taxes and pension provisions) were repaid over a fixed repayment plan of 5 years and the division of departments into separate profit centres provided greater control and visibility. 10

The budget that was set for 2009 was challenging for the driver-training function, the ratio of students to trainers had been reduced, the number of practical driving hours the students will have increased by 30% and the quality of training material and handouts has increased. This drive to improve quality clearly had cost implications but with the provision of new vehicles, provision of training and materials it was planned to train over 300 students in 2009 under the new Transaid approved courses and expectations to meet the budget whilst keeping course costs competitive within the market place. Driver trainer retention remained a key issue, an increase in salaries for the driver trainers was proposed to the Board and at the time ITC were actively recruiting for a head of driver training.

2009 ­ January to June

Consolidation of Training ­ CEVA Logistics The Transaid training of trainers programme continued in the first quarter of 2009. Shaun Dempsey from CEVA travelled to Zambia in January to consolidate the practical driver training. A report on the existing trainers was completed which was positive regarding the trainer's capacity both as HGV drivers themselves (clearly a key foundation) and in terms of their ability to train. Valuable recommendations were made and shared with ITC management which were incorporated into the implementation plan. Shaun was also able to train 20 of the ITC employees on basic fire awareness and fire fighting techniques Appointment of Senior Driver Trainer Following independent assessments of the existing driver trainers at the ITC and a six month training period, Ailola Kamuwanga Malikana was promoted to Senior Driver Trainer. He was now responsible for managing the driver-training department, planning training, ensuring quality training standards are met, ensuring the vehicles are regularly serviced and maintained as well as taking on increasing budget accountability. Training of Trainers ­ Bibby Distribution Jon Aspden from Bibby Distribution completed a successful input in April 2009 to continue the capacity building programme of the 3 existing trainers and 1 newly appointed trainer. His focus was on training Moses Phiri (appointed in February 2009) who was not able to benefit from the previous training of trainer inputs. Moses arrived with 16 years of truck driving within SADC but had no actual training experience. He has been buddied by our existing trainers but this input allowed one-on-one quality training time with Jon both in the classroom and on the road and with actual groups of trainers in real life training situations.

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Extension of Driver Training Courses to the Copperbelt In response to the demand for driver training in the Copperbelt region (5 hours north of Lusaka) one truck and trailer was relocated to the Copperbelt in April 2009. The training was kindly hosted by Turnpan (MAN franchise in Kitwe) who provided a training room, office space for the ITC booking agent and secure parking free of charge. This initiative allows a wider national impact for our work. Student Enrolments The ITC experienced a drop in enrolments at the start of 2009 as a result of the impact of the global economic crisis which saw the price of copper drop over 60% per ton in a 6 month period. As copper is the main export from Zambia many hauliers were hit hard and as such cut all training budgets for the year. This resulted in the cancellation of scheduled training for February and March. The 4-week delay by the government in registration of the new ERFs also had an impact on the budget as in January we had 3 trucks unable to be taken on the public highway. However, Transaid and the ITC have responded through an active marketing campaign and diversification of training offered. Consequently April, May and June witnessed a reversal of the trend of low enrolment figures in the first quarter. The initiative of placing a truck on the Copperbelt combined with increased bookings for NGOs (defensive driving) and the private sector (assessments and refresher courses) were successful. The ITC began providing professional driver training not just to new learner HGV drivers but also to major companies such as National Milling, ZANACO (the Bank of Zambia), divisions within the UN (IOM and UNDP) and also developed a driver-training proposal with Zambian Breweries, part of the SAB Miller Group which requires Coca-Cola international standards which ITC have been deemed to meet. ITC also training the Road Transport and Safety Agency (RTSA) who have the mandate for Road Safety in Zambia. ITC were set to train their examiners, officers and managers. Financial and Operational Performance From January 2009 ITC implemented the division of departments into separate profit centres to allow greater control and visibility. Each department then had accountability for their own section and therefore took an interest in revenue generation and control of costs. By mid 2009 the ratio of students to trainer has been reduced by 40%, the number of practical driving hours the students will have has increased by 30% and the quality of training material and handouts also increased. This drive to improve quality clearly had cost implications and has to be balanced with keeping course costs competitive within the market place. Debt Management ­ In the first 6 months of 2009 ITC has continued to meet all monthly repayments (relating to inherited liabilities of unpaid taxes and pension provisions). 12

Driver trainer retention remained a key issue, up until this point ITC had managed to retain all trainers and secured a 20% increase in salaries for all trainers effective from Jan 2009 (previously there had been no increase for 4 years and trainers were underpaid in the marketplace). ITC also recruited a forth trainer who is now performing in his role. UK Senior Managers Visit rd Between 18-23 May a group of senior managers from the European consortium supporting the project visited Zambia to see the need for the project, visit the ITC and have meetings with operators, the Truckers Association of Zambia and also the government. This group comprised managers from MAN Truck and Bus, Groupe Norbert Dentressangle and the Editor of Truck and Driver accompanied by Transaid's CEO. They also travelled to the Copperbelt to see the outreach driver-training facility on the Copperbelt. The objective was to allow stakeholders in the project the opportunity to see challenges and also the impact of their support on the ground. The Cycle Zambia team (25 cyclists riding from Lusaka to Livingstone) also visited the project in May 2009. Short Project film In June 2009 a short film was made about the PDTP to play at UK events to raise awareness of the project and show people the PTDP in operation and it's value. We sourced two professional film makers who donated their time and were able to make the film thanks to support from Hoyer, Stagecoach, Wincanton and MAN Truck and Bus. The film is now finished.

2009 July - December

Financial Performance The actual income for the calendar year for the entire ITC in 2009 was 2.220 billion kwacha (£346k). This was an increase of 36% on 2008. The total cost of the operation was 2.306 billion kwacha. However with extraordinary income in the form of the government grant and sale of some obsolete assets the ITC made a profit of 145 million kwacha (£21k). These figures, taken from the P&L also do not reflect the new assets the ITC had acquired in 2009 which include the 3 trucks, 2 trailers, and new machinery for the workshop. In terms of driver training the department generated 900 million kwacha (£129K) which is a 52% increase on the 2008 performance. Student Enrolments The ITC experienced a drop in enrolments at the start of 2009 and there was a 4-week government delay in the registration of the new training vehicles. However, Transaid and 13

the ITC have managed to turn this situation around through initiatives such as placing training vehicles in different regions in Zambia and an active marketing campaign. For the calendar year 2009 ITC trained a total of 611 people: · · · · · Truck driving learner courses ­ 336 Refresher courses for existing drivers ­ 120 Driver assessments ­ 96 Motor cycle riding - 59 Consolidation of driver training

The Transaid training of trainers programme continued in the last 6 months of 2009. In order to ensure ongoing development and quality assurance, the ITC trainers received training from Hoyer in both August 2009 and October 2009. Gary Parmar and Joe Connolly completed successful inputs conducting individual coaching as well as group training for the ITC in both Lusaka and the Copperbelt. Bus Driver Training Bus Driver Trainer Neil Rettie from Stagecoach completed a 12 week assignment in Zambia between August and October where he delivered the first of four blocks of training sessions to private bus and coach operators in Lusaka. Neil's work extended the reach of the Professional Driver Training Project in Zambia to incorporate public service vehicles in addition to truck driver training. Through delivering a course on `Safe & Skilled Driving ­ Zambia' which includes a mix of both classroom and practical training, Neil provided skills upgrading to drivers from several Lusaka based coach operators. These inputs were also received by the four driver trainers at the ITC, further building the capacity of the centre. Neil also made recommendations to the Road Transport and Safety Agency in Zambia (RTSA) and helped them with the development and implementation of their passenger vehicle curriculum through the sharing of best practice and other materials on his return to the project in January 2010. Hazardous Chemical Training In order to broaden the scope of the training offered at ITC Joe Connolly from Hoyer conducted a three day hazardous chemical training course at the ITC in October 2009. The course covered all classes of dangerous goods with a focus on petroleum and materials were left with the local trainers to help them deliver their training courses. With tanker crashes and explosions tragically a common occurrence in Zambia there was a very clear need for this training. Health and Safety Following on from the initial health and safety due diligence review of the ITC carried out in November 2008, Sue Williams Regional Safety Advisor from Wincanton visited the project to conduct another review, assess progress made and make further recommendations.

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In the initial Health and Safety review in 2008, the ITC scored 48% against a UK Wincanton minimum standards audit. Recommendations were then given to help the training centre to prioritise and create an action plan. During the second review a year on, the ITC scored 72% having implemented many of the original guidelines. During her week long placement in Nov 2009 Sue also delivered a 2-day training course - Essentials of Health and Safety at Work. This was attended by 26 ITC employees demonstrating the value and importance the ITC was placing on health and safety in the workplace. A health and safety committee was formed at the ITC in order to implement Sue's recommendations and thus maintain standards. Transport management training ­ whilst training drivers is the key focus of the project, it was recognised if the drivers are unable to implement their best practice training due to the operator's procedures this will be a major challenge for them. Therefore to educate and offer quality fleet management training to transport officers/managers is the logical next step to reducing road crashes. Five day courses have been prepared and the first took place in November 2009 at the ITC.

2010

Departure of Transaid Programme Manager The secondment of Transaid's Zambia Programme Manager Caroline Barber (Wincanton) came to an end in April 2010. This posting was always intended to be time limited and Transaid's departure from the day to day support of the project is essential for Industrial Training Centre (ITC) to develop capacity in professional driver training to be truly self-sustainable. Strategic/ Commercial Development Plan Transaid has supported the creation of ITC's commercial development plan spanning the next 3-5 years which focuses on strengthening the financial position of the organisation as a whole. Transaid is in the process of developing a quality assurance system to ensure driver training standards are maintained to the highest levels. The above two initiatives have been supported to date by John Cook (Norbert Dentressagle) and Nic Allen (FTA). FLT Driver Training Jason Thornton (Norbert Dentressangle) was seconded to the project for a week in January to deliver forklift truck (FLT) driver training following the donation of a fork lift truck by Toyota.

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Driver Training Gary Parmar (Hoyer) conducted a three week visit in August to consolidate knowledge and offer additional training to the driver trainers. Intensive training was also conducted for two newly appointed driver trainers. Gary returned to the project following an earlier secondment in 2009. Bus and Coach Driver Training Neil Rettie (Stagecoach) was seconded to Zambia for a further three months to conduct bus and coach driver training with six Zambian coach operators. While over 60 bus drivers were trained, Transaid realised real progress cannot begin until ITC have a training vehicle, which Stagecoach have now agreed to donate. Transport Management Training Transaid has helped ITC to develop a five day transport management course which they offer as part of their standard programme. Two courses have been run this year, and will contribute to building skills in the wider transport and logistics sector. ITC has also conducted three haz-chem courses to date. Vehicle Donations In July, two trucks, a trailer and container including truck spare parts were donated by MAN Truck & Bus and Britcom International and shipped by Wallenius Wilhelmsen. These vehicles will increase ITC capacity to provide practical driver training and allow trainees vital experience in driving while carrying a load. One of the donated trucks is a rigid, which now means ITC can train across all truck categories within Zambia.

Expansion into Tanzania - National Institute of Transport (NIT) Transaid has partnered with the National Institute of Transport (NIT), based in Dar-esSalaam, Tanzania and is extending the PDTP into East Africa. A Memorandum of Understanding was signed in May between Transaid, ITC and NIT. This represents a significant development and will further contribute to the aim of making roads safer and harmonising standards across key trade routes along the east and southern African corridors. Lessons learned from Zambia will be appropriated to the new context and Transaid will encourage the exchange of Zambian and Tanzanian expertise. Bus driver training The initial focus of the PDTP in Tanzania will be on bus driver training to support NIT's role in the training of over 1000 bus drivers for the implementation of the World Bank funded Bus Rapid Transport System, due to go live in late 2012. Transaid will also focus on building NIT's capacity to deliver quality HGV driver training. 16

The PDT Consortium While support for PDTP in Tanzania has been committed by DHL, Stagecoach, National Express, Volvo Trucks, Transaid intends to work on PDT in Zambia and Tanzania to be managed as a single project, and existing members of the Consortium of companies that supported work at the ITC will be encouraged to continue this support across the overall project. A meeting of this group is due to take place in early November. Driver trainer exchange A driver trainer exchange is being planned for February 2011 to bring two driver trainers from ITC to the UK. This will allow senior driver trainers to gain in confidence and receive valuable experience of how training operates in a UK context to feed back to their Zambian counterparts. It will also act as an incentive to retain quality staff and provides a good PR opportunity for consortium members.

Data and Conclusion

TOTAL NUMBER OF DRIVERS TRAINED FROM JAN 2009 ­ JUN 2010 Truck driving learner courses Refresher training for existing drivers Driver assessments Motor cycle riding Transport managers trained FLT training 666 191 161 72 approx. 50 ­ 60 approx. 100

The PDTP has exceeded expectations in terms of what we planned to deliver at the start of the project back in August 2008. It has developed enormously in terms of scope and variety of courses on offer and its success within Zambia expansion into Tanzania is testament to this. Road deaths continue to be a huge killer across Africa, often pushing families further into poverty and creating a massive burden on an under resourced health service. Through investment in driver training, drivers can become safer and more risk aware, ultimately reducing the number of fatalities and costs to the economy through untransported and damaged goods.

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While Transaid are committed to continuing to support the ITC for the next 3 ­ 5 years, the expansion into Tanzania represents and exciting move forwards and is essential for harmonising driving standards and improving road safety across Africa. All this has been achieved thanks to the ongoing and extremely generous support of the Transaid consortium and it is through this collaborative approach that we are creating better transport across Africa to truly make a difference.

End of report.

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